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### Human: Agent: ['Terry Cross', 'With many years of experience in the dog world. From working as a veterinary technician, raising and showing several breeds in AKC conformation classes, did obedience training. I owned a vastly popular Bed & Biscuit on a lovely sea island in South Carolina for almost 20 years and handled literally hundreds of dogs every year. I even learned to groom dogs (that career was short lived thankfully for the sake of allergies!). To top it all off, I bred my first litter of puppies back in 1979, making me admittedly longer "in dogs" than I\'d like to admit, but certainly I have worked with and been deeply involved with dogs for longer than most people you\'ll meet. I\'ve raised several breeds of purebred dogs, belonged to national breed clubs, and traveled to breed specialties. I\'ve even traveled out of the country and imported dogs to add top bloodlines to my program. I was there when one of the most beautiful Rough Collies (think Lassie) went to #1 in the nation, he was the poster child for my kennel Champion Calvados Extraterrestrial or E.T. as he was known to his friends. Whew, even I\'m impressed looking back over this long list, but I recite it here to give you an idea of the amount of canine experience I\'ve accumulated in my career. My passion is helping people with their pets, from my popular blog thepuppydiva.com to our dog health product line www.agathasapothecary.com I work hard to help dogs live better lives!', "Owner Product Develper at Agatha's Apothecary LLC", "Agatha's Apothecary LLC", '[{"company":"Agatha\'s Apothecary LLC","company_id":null,"location":"Columbus, Ohio Area","positions":[{"description":"My passion is developing natural, organic supplements and grooming products that help our pets live longer healthier lives. My passion is developing natural, organic supplements and grooming products that help our pets live longer healthier lives.","duration":"Feb 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Feb 2012","subtitle":"Agatha\'s Apothecary LLC","title":"Owner Product Develper"}],"url":""},{"company":"Foxglove Cavachon Puppies","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2004 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Oct 2004","subtitle":"Foxglove Cavachon Puppies","title":"Owner"}],"url":""},{"company":"Charleston South Carolina","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1987 Oct 2003 16 years 10 months","duration_short":"16 years 10 months","end_date":"Oct 2003","start_date":"Jan 1987","subtitle":"Charleston South Carolina","title":"Owner of Moonshadow Kennel Boarding Bed & Biscuit"}],"url":""},{"company":"Spring Valley Animal Hospital","company_id":null,"location":"Columbia South Carolina","positions":[{"description":"I assisted in pre-op and general surgery, anesthesia, care of hospitalized pets. I also managed the hospital office. I assisted in pre-op and general surgery, anesthesia, care of hospitalized pets. I also managed the hospital office.","duration":"Jul 1985 Jun 1990 5 years","duration_short":"5 years","end_date":"Jun 1990","start_date":"Jul 1985","subtitle":"Spring Valley Animal Hospital","title":"Certified Veterinary Technician"}],"url":""}]', '["David Heagerty “Terry is a wonderful breeder of Cavishons. We ere so happy that she parted with one of her angels that is now our \\"Minnie\\" She came as \\"Toots\\" as she was born on New Years Day. We changed her name to Minnie as she truly is a miniature Cavishon- seven months old, 10 pounds and a bundle of joy to us and our other Cavishon Missy.”","Dennis Moser “We have purchased 2 puppies from Terry and have been very pleased. She has been very helpful with their care after the purchase! She really does seem to know the puppies personality and can make good recommendations for what you need. We are very pleased with Agatha\'s pro-biotics. We added them to our Cavachon\'s food and found that his tear stains were gone in about 6 weeks! Dennis and Winnie Moser”"]'] User: ['Kim Przybyl', 'In 2012, founded Wee Flea, LLC, an all natural dog treat businessOperate PRYZM Project Development Services since 1997Over 20 years engaging in collaborative relationships as outsourced business partner with corporate clientsCreate high performance support collateral that keeps pace with industry best practicesDesign, develop and coordinate training and marketing materialsAnalyze performance improvement needsCreate newsletters, procedure manuals, fact sheets, job aids, brochures, and other communication toolsDevelop instructor, participant and visual course materials', 'Owner at Cool Canine Natural Dog Treats', 'Cool Canine Natural Dog Treats', '[{"company":"Cool Canine Natural Dog Treats","company_id":null,"location":null,"positions":[{"description":"Manufactures Cool Canine Natural Dog Treats, handmade in small batches with all natural ingredients. The safe, USA-made treats come in 4 delicious flavors that dogs love! Cool Canine believes in giving back to shelter dogs and to the community. In 2018, Kim received the prestigious SK Chamber of Commerce Community Service Award.","duration":"Nov 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Nov 2012","subtitle":"Cool Canine Natural Dog Treats","title":"Owner"},{"description":"Cool Canine is a family-owned and operated business developed by Kim and Clifford Przybyl in Shell Knob, MO. The couple, who are pet “parents,\\" founded the business on the vision that dog treats can be delicious, healthy and affordable. They believe the handmade, small batch quality of their treats will provide a safe product your pet will enjoy. The Cool Canine brand is operated as Wee Flea, LLC. The treats are primarily sold online direct, through affiliates and through select physical retail outlets.","duration":"Nov 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Nov 2012","subtitle":"Cool Canine Natural Dog Treats","title":"Owner"}],"url":""},{"company":"PRYZM Project Development Services","company_id":null,"location":"","positions":[{"description":"Work with Consultant IDs and Fortune 500 companies, specialize in custom corporate trainingsExperienced team of designers engage with you in a collaborative relationship as outsourced business partnersSpecialize in creating high performance support collateral that keeps pace with industry best practicesSupport on an as-need basis, whether it’s to fill in or take on an entire integrated projectDesign, develop and coordinate training and marketing materials that are clear, concise and on target, aligning human performance with an organization’s business goalsAnalyze performance improvement needs, consideration of alternatives, design, development and implementation of blended learning solutions and intervention evaluationCreate newsletters, procedure manuals, fact sheets, job aids, brochures, and other communication tools to brand and market client products and servicesDevelop instructor, participant and visual course materials in most subject areasCBT products (e-learning)","duration":"Aug 1993 - Present 28 years 3 months","duration_short":"28 years 3 months","end_date":"Present","start_date":"Aug 1993","subtitle":"PRYZM Project Development Services","title":"Owner"}],"url":""}]', '["Dave Smith “Kim has provided project development, design and formatting services for our our company\'s polices and procedures for the past 7 years. PRYZM provides accurate and timely work products at a great price. Kim is a pleasure to work with and I highly recommend her services.”","Phyllis Mikolaitis “Kim does an outstanding job! It is a joy to work with her. She creates attractive output that effectively and efficiently communicates the messages. She is always on time and is a great help in a crunch. She was amazing in her comprehension of my clients technical products. My clients have been very pleased with her work. I will continue to use Kim for my projects.”"]']### Assistant: The agent's job is to develop natural, organic supplements and grooming products for pets, and today the user is reaching out to the agent because they need assistance in creating high-performance support collateral for their all-natural dog treat business.
### Human: Agent: ['Angie Shipe', 'Senior Product Manager with 9 years of experience leading product teams to extend the growth of new and existing product suites while driving innovative new concepts from conception to general release. Balance a big picture vision with both business and technical finesse to build product strategy, market-entry and positioning and development roadmaps to ensure commercial readiness and success in high-growth and hyper-competitive regulated markets.', 'Senior Product Manager at CareerLearning', 'CareerLearning', '[{"company":"CareerLearning","company_id":"careerlearning","industry":"E-Learning Providers","location":"Austin, Texas Area","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"CareerLearning","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/careerlearning"},{"company":"Aceable","company_id":"aceable","location":"","positions":[{"description":"","duration":"Sep 2016 Aug 2018 2 years","duration_short":"2 years","end_date":"Aug 2018","start_date":"Sep 2016","subtitle":"Aceable","title":"Senior Product Manager, Real Estate Education"}],"url":"https://www.linkedin.com/company/aceable"},{"company":"360training","company_id":"360training","location":"","positions":[{"description":"• Increased overall product line revenue by 42% while remaining strong growth on bottom line performance. Achieved 95% or better on all revenue goals consistently from 2010-2015• Developed and drove the product roadmap plans utilizing cross functional offshore and onshore teams to execute to 97% of plans. • Developed and drove marketing product plan via both digital and traditional marketing activities• Designed and executed several individual product trainings for B2C, Reseller, and Brick and Mortar channels.• Overhauled top selling Real Estate Education product package twice due to regulatory changes while improving student engagement and raising NPS scores by 10 points.• Doubled ecommerce revenue for real estate product line. Restored SEO rankings and improved PPC conversions","duration":"Aug 2010 Jan 2016 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2016","start_date":"Aug 2010","subtitle":"360training","title":"Product Line Manager"}],"url":"https://www.linkedin.com/company/360training"},{"company":"The Austin Institute of Real Estate","company_id":"the-austin-institute-of-real-estate","location":"","positions":[{"description":"• Had full day-to-day operational and P&L responsibility. Increasedmarket share 28%• Key Decision Maker for all of Austin Institute\'s marketing andbusiness initiatives. • Directly supervised all staff and faculty. • Led the successful development, deployment and supportof new business products and services including:Real Estate Investment Coaching/Mentoring Program Building Performance Institute certification/education and testing • Analyzed financial trends and statements to project futureorganizational growth","duration":"Jun 2001 Aug 2010 9 years 3 months","duration_short":"9 years 3 months","end_date":"Aug 2010","start_date":"Jun 2001","subtitle":"The Austin Institute of Real Estate","title":"Director of Operations"}],"url":"https://www.linkedin.com/company/the-austin-institute-of-real-estate"}]', '["Peggy Santmyer “Angie, is an excellent project manager. She gives great instructions and is a pleasure to work with. ”","Romi R. “I have worked with Angie on multiple projects over the past few years; she is such a great leader and problem solver. She overcomes any obstacle and achieves great results. She thoroughly understands the market, is intelligent, skilled, and makes sound decisions. In addition, she has such a great personality which makes working with her fun!”"]'] User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to lead product teams and drive innovative concepts, while balancing business and technical finesse, to ensure success in regulated markets; today, the user is reaching out to the agent because they need assistance in developing a new software feature for their consumer electronics company.
### Human: Agent: ['Jeremy David', 'Open to networking in the industry. (512)921-0570 We work with successful business owners and executives to design plans that help them build and protect their wealth. Our clients are concerned about: - Maximizing the value of their businesses. - Minimizing the impact of taxes. - Receiving quality financial advice from a trusted source. Our unique Wealth By Design Planning process is designed to clarify goals and create a plan designed to maximize opportunities, minimize risks and leverage strengths.', 'Business and Financial Advisor', 'Texas State University Small Business Development Center (SBDC)', '[{"company":"Texas State University Small Business Development Center (SBDC)","company_id":"texas-state-university-small-business-development-center-sbdc-","industry":"Information Services","location":"Austin, Texas, United States","positions":[{"description":"We provide no cost advising to Central Texas small businesses through a partnership with Texas State University and the SBA. We provide no cost advising to Central Texas small businesses through a partnership with Texas State University and the SBA.","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Texas State University Small Business Development Center (SBDC)","title":"Business Advisor"}],"url":"https://www.linkedin.com/company/texas-state-university-small-business-development-center-sbdc-"},{"company":"JLD Wealth Management, LLC","company_id":"jld-wealth-managment-llc","location":"Austin, TX","positions":[{"description":"JLD Wealth Management, LLC is a financial planning and wealth management firm serving the needs of successful business owners and executives. JLD Wealth Management, LLC is a financial planning and wealth management firm serving the needs of successful business owners and executives.","duration":"Sep 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Sep 2014","subtitle":"JLD Wealth Management, LLC","title":"President"}],"url":"https://www.linkedin.com/company/jld-wealth-managment-llc"},{"company":"Lowenberg Wealth Management Group","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2011 Sep 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2014","start_date":"Mar 2011","subtitle":"Lowenberg Wealth Management Group","title":"Advisor"}],"url":""},{"company":"New York Life","company_id":"newyorklife","location":"","positions":[{"description":"Member of 2010 MDRT Member of 2010 MDRT","duration":"Oct 2007 Mar 2011 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2011","start_date":"Oct 2007","subtitle":"New York Life","title":"Financial Services Professional"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Nationstar Mortgage/Champion Mortgage","company_id":null,"location":"","positions":[{"description":"Assist Branch manager in supervision of loan officers and processorLiaison between loan officers and underwritingLiaison to appraisers, title companies and other vendors Assist Branch manager in supervision of loan officers and processorLiaison between loan officers and underwritingLiaison to appraisers, title companies and other vendors","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Nationstar Mortgage/Champion Mortgage","title":"Operations Manager"}],"url":""},{"company":"Nationstar Mortgage","company_id":"nationstar-mortgage","location":"","positions":[{"description":"Design residential loan solutions Design residential loan solutions","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Nationstar Mortgage","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/nationstar-mortgage"},{"company":"Strasburg School District","company_id":null,"location":"","positions":[{"description":"Administrator for at risk program serving 5 rural school districts Administrator for at risk program serving 5 rural school districts","duration":"Sep 1999 Jun 2006 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jun 2006","start_date":"Sep 1999","subtitle":"Strasburg School District","title":"Director-Alternative School"}],"url":""}]', '["Sadia Baloch “I had the pleasure of studying with Jeremy in Finance class during spring semester 2021, collaboratively on several group study sessions and a few team projects. Above all, I was impressed with his knowledge of finance and how he interpreted real-world companies\' financial ratios easily to infer their financial position. He was easily approachable with questions on concepts and reply in a timely manner. He shared his guidance and knowledge with students in the class who were struggling with a smile. Jeremy would be a great team member and a leader as he would bring his financial knowledge, strategies, and expertise. His competencies will make him a valuable asset for any position and I recommend him with an A+ grade.”","Scott Abels, CPA, CVA “I have known Jeremy for several years and we have worked together on several occasions. He has a deep business expertise and is an exceptional problem solver. He is very professional and has the highest integrity. I can highly recommend Jeremy to my clients or co-workers and I know he will always deliver exceptional results.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide financial advice and wealth management services to successful business owners and executives, and today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Wendy Beaudet', 'InSearch Medical was established in 2006 by a group of sharp, energetic physical therapists eager to help other therapists discover unrecognized career opportunities that will shape their future.With a keen understanding of the industry, a fluctuating job market and the continuous shortage of talent, InSearch Medical quickly established itself as a successful career management company-providing career counseling, job placement and therapy advisory services to therapists, and leading healthcare employers across the county.', 'Vice President of Talent Acquisition at InSearch Medical', 'InSearch Medical', '[{"company":"InSearch Medical","company_id":"annassmellgoods","location":null,"positions":[{"description":"","duration":"May 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"InSearch Medical","title":"Vice President of Talent Acquisition"},{"description":"As the Vice President of Healthcare Recruitment, I bring over a decade of proven business success in aligning therapists with opportunities that best fit their career goals. My vast knowledge of the industry has allowed me to successfully enable employers to identify, interview and hire top talent to grow their teams, and their business.With extensive experience in career management, I have successfully provided job counseling, job placement and therapy advisory services to thousands of therapists over the years. In working with local and national healthcare providers, I have represented leading therapy employers across the country by identifying, screening and presenting the best job seekers the market has to offer.My vast knowledge of the healthcare industry and job market, coupled with senior-level experience in recruitment allows me to be a strategic partner to both the clients and therapists I represent.","duration":"May 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"InSearch Medical","title":"Vice President of Healthcare Recruitment"}],"url":"https://www.linkedin.com/company/annassmellgoods"},{"company":"Talent Acquisition","company_id":"tagnetz","location":"","positions":[{"description":"","duration":"2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2014","subtitle":"Talent Acquisition","title":"Vice President"}],"url":"https://www.linkedin.com/company/tagnetz"},{"company":"trustaff","company_id":"trustaff","location":"Boca Raton, FL","positions":[{"description":"As Senior Recruiter, I connect healthcare professionals with facilities nationwide, specializing in direct hire and permanent positions for allied health and other healthcare specialties. In addition to managing positions, screening candidates, and sourcing job connections, I help counsel job seekers and clients alike to make the hiring process as smooth as possible.2013- Executive Healthcare Recruiter of the Year","duration":"2012 Apr 2015 3 years","duration_short":"3 years","end_date":"Apr 2015","start_date":"2012","subtitle":"trustaff","title":"Senior Healthcare Recruiter/Account Manager"}],"url":"https://www.linkedin.com/company/trustaff"},{"company":"Medical Connections, Inc","company_id":null,"location":"","positions":[{"description":"Medical Connections was acquired by trustaff in 2012.","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"Medical Connections, Inc","title":"Healthcare Recruiter/Account Manager"}],"url":""}]', '["“Wendy is most effective in her placement of candidates. She comes highly recommended by her peers and management group”","“Wendy is one of our top recruiters. She was out top recruiter in 2013. She is dedicated to her profession and works with great passion on a daily basis. Highly recommend her.”"]'] User: ['Jennifer Lee Simpson, (MBA-ACC)', 'I am a young professional who is driven, motivated, and hardworking with a strong passion for everything that I do. I pride myself in having extensive and specialized experience in a variety of business industries and situations. I possess both a Bachelor of Science degree in Forensic Accounting and a Master of Business Administration degree with an in- depth specialization in Accounting from The University of Scranton. I am interested in opportunities that are challenging, yet very rewarding.', 'Forensic Accounting', 'Job Seeker', '[{"company":"Job Seeker","company_id":"all-job","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Nov 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Job Seeker","title":"Job Seeker"}],"url":"https://www.linkedin.com/company/all-job"},{"company":"Aerotek","company_id":"aerotek","location":"Plains, Pennsylvania","positions":[{"description":"","duration":"Aug 2017 Nov 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2018","start_date":"Aug 2017","subtitle":"Aerotek","title":"Recruiting and Staffing"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"Abington Heights School District - Kelly Services","company_id":null,"location":"Clarks Summit, Pennsylvania","positions":[{"description":"• Organized, processed, and maintained invoice payment documentation and vendor remittance data• Prepared documents for payment by verifying and calculating statistical information• Gathered backup information and documentation and processed invoices for travel and tuition payments/reimbursements, purchase orders, direct payments, credit card payments, utilities, cellular phones, bus contracts, health insurance billings, subcontractor billings, and other contracts• Was responsible for processing payments of invoices within time frame allotted by district policy and insured that available discounts were obtained• Communicated and worked directly with buyers and administrators to ensure funds were transferred to appropriate purchase orders for invoice payments• Analyzed monthly vendor statements and maintained frequent contact with vendors to ensure accounts were current• Analyzed reports for accuracy in account/invoice/payment information• Analyzed and resolved discrepancies that occurred with vendor accounts• Verified vendor data contained in daily, weekly, monthly, and year-end reports for accuracy and detail• Worked directly with all levels of school district personnel in requesting proper documentation for processing payments• Handled W-9 forms for all vendor services and processed calendar year-end 1099’s• Reviewed real estate tax collection reports and performed the appropriate reconciliation of the district’s real estate tax account","duration":"Dec 2015 Jul 2016 8 months","duration_short":"8 months","end_date":"Jul 2016","start_date":"Dec 2015","subtitle":"Abington Heights School District - Kelly Services","title":"District Accountant - Administration"}],"url":""},{"company":"McGrail Merkel Quinn & Associates","company_id":"mcgrail-merkel-quinn-&-associates","location":"Scranton, Pennsylvania","positions":[{"description":"• Assisted in the annual preparation of federal and state income tax returns, including nonprofit and partnership returns• Prepared federal, state, and local individual income tax returns • Focused on maximizing tax savings for each client and filed tax returns electronically • Researched tax issues and documented findings• Prepared numerous financial reports and related bookkeeping• Participated in various field audits in many different industry sectors• Drafted appropriate management reports with audit comments and recommendations for operational improvements • Developed and maintained strong rapport with clients and other staff","duration":"Nov 2014 Nov 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2015","start_date":"Nov 2014","subtitle":"McGrail Merkel Quinn & Associates","title":"Audit/Tax Associate"}],"url":"https://www.linkedin.com/company/mcgrail-merkel-quinn-&-associates"},{"company":"Grant Thornton LLP","company_id":"grant-thornton-llp","location":"Philadelphia, Pennsylvania","positions":[{"description":"- Performed assigned auditing services for large to mid-sized companies invarious industries- Developed an understanding of the relevant client and industry risks,accounting systems, and responsive control environments throughcollaboration with key client employees- Performed significant business and accounting processes as well assignificant financial performance and measurement concepts- Implemented SOX 404 policies and procedures- Implemented detailed Auditing Standards, Accounting Principles, and was responsible for the tie-outs of financial statements, including SEC Forms 10-K’s and 10-Q’s to ensure accuracy and completeness- Performed internal control testing and fieldwork testing in audit areas ofvarious risk levels- Reviewed and evaluated the internal control environment, core processes, and significant internal and external business risks at client sites","duration":"Sep 2013 Nov 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2014","start_date":"Sep 2013","subtitle":"Grant Thornton LLP","title":"Audit Associate II"}],"url":"https://www.linkedin.com/company/grant-thornton-llp"}]', '["Daniel Mahoney “Jennifer Simpson was enrolled in several of my courses during her program of study at the University of Scranton. She immediately impressed me with her intellect, cordial nature, and super-strong work ethic. She has a strong aptitude for learning and a genuine desire to do right by those around her. No matter what the task at hand, I\'d want her on my team.”","Peter A. “Jennifer has been my student during her MBA studies. She took a marketing management course with me. I found her a very intelligent, hardworking, and enthusiastic person. She is eager to learn, grasps the concepts quickly, applies her knowledge to real world cases, and does not hesitate to ask what she needs to know. I do believe that she will be a great addition to any professional organization or academic team. This is why I strongly recommend Jennifer and support her in building a bright career. Peter Andersen, PhD University of Scranton”"]']### Assistant: The agent's job is to provide career counseling and job placement services to therapists, while the user is reaching out to the agent because they are interested in exploring challenging and rewarding opportunities in the field of forensic accounting.
### Human: Agent: ['Michael McMaster', 'Proven track record managing daily client/server issues across various operating systems. Strong ability to research, problem solve and investigate production application and workflow issues. Skilled communicator, highly adept at bridging gaps between diverse teams and personalities. Proficient in documenting policies and procedures.', 'Utility at Michigan CAT', 'Michigan CAT', '[{"company":"Michigan CAT","company_id":"michigan-cat","industry":"Construction","location":"Novi, MI","positions":[{"description":"After working 27 years on the software and application side of IT I\'m plying my skills on the hardware side. The heavy equipment side and loving it.","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Michigan CAT","title":"Utility"}],"url":"https://www.linkedin.com/company/michigan-cat"},{"company":"ADP","company_id":"adp","location":"Ann Arbor (Home Shored)","positions":[{"description":"Ensuring root causes of IT problems are identified and resolved. Provide subsequent project management to implement corrective measures to avoid future outages. Utilizing platform and product expertise to source problem ownership, then prioritize and review proposals. In case of major incidents drive postmortem reviews with business leadership.","duration":"Feb 2016 Feb 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2017","start_date":"Feb 2016","subtitle":"ADP","title":"Technical & Application Management Specialist I"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Cengage Learning","company_id":"cengage-learning","location":"Farmington Hills, MI","positions":[{"description":"2005 – 2016: Continued support of legacy Editorial Applications. Provide daily system administration support for all UNIX related user/group account matters with a user base of over 700. Provide backup support for DBA and DNS administrators requiring knowledge of Marklogic and Infoblox. Administer SSL certificates through DigiCert. Administer Automate server tasks as they relate to Editorial processes. Responsible for all vendor/contractor FTP servers to facilitate global file sharing.1999 – 2005: Create and lead Production Support Team in Farmington Hills which was responsible for XML publishing application support for the Editorial staff. Applications included commercial applications as well as those internally developed as they relate to authoring and publishing. Responsibilities included all installations, support and maintenance of these multidisciplinary Editorial Applications on various PC and Unix (Sun OS 8 and 10, Linux 2.6.9 GNU) operation systems. Our team documented all support processes and procedures, logged and tracked bugs and product enhancements through engineering, logged and tracked bugs with vendors and managed all roll-outs.","duration":"Sep 1999 Jan 2016 16 years 5 months","duration_short":"16 years 5 months","end_date":"Jan 2016","start_date":"Sep 1999","subtitle":"Cengage Learning","title":"IT System Administration / Production Application Administration"}],"url":"https://www.linkedin.com/company/cengage-learning"},{"company":"Decision Consultants / Ford Motor Company","company_id":null,"location":"Livonia MI","positions":[{"description":"Desktop support and application administration support for PC and UNIX systems. Additionally our team managed all print servers and software delivery servers for the Ford Livonia Transmission front offices. Decision Consultants Incorporated ultimately placed 10 contractors on site that I managed as Site Administrator for DCI. We managed all aspects of desktop support for several hundred users on site and at remote locations.","duration":"May 1993 Sep 1999 6 years 5 months","duration_short":"6 years 5 months","end_date":"Sep 1999","start_date":"May 1993","subtitle":"Decision Consultants / Ford Motor Company","title":"Site Administrator / Desktop IT Support"}],"url":""},{"company":"Cimage Corporation / DataGraphics","company_id":null,"location":"Ann Arbor, MI","positions":[{"description":"Responsibilities included receiving of all computer components and accessories, assembling, shipping, installing, and training customers on all aspects of the software and hardware. As Datagraphics evolved into Cimage an additional responsibility of ours was to take customer calls and assist them remotely and on site. When we identified bugs we entered them into a tracking system, monitored them through engineering and rolled-out the new releases to clients. Cimage eventually had installations internationally. Our office was primarily tasked with sales and support of the U.S. customers. Some of the installations I managed or assisted with were GM, Ford, Chrysler, Los Alamos National Laboratory, Sandia National Laboratories, Bell and Howell, Central Arizona Water Conservation District, PG&E, EDS, UNOCAL, Martin Marietta, Allied–Signal Aerospace.","duration":"Nov 1990 May 1993 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 1993","start_date":"Nov 1990","subtitle":"Cimage Corporation / DataGraphics","title":"Customer Engineer"}],"url":""},{"company":"DataScan Systems Inc.","company_id":null,"location":"Commerce Township, MI","positions":[{"description":"Digitize and render hand drawn documents into the proprietary CAD system ImageMaster. The images where then converted to CATIA, AutoCad, TIFF, and other formats. We also employed AutoCAD for a large number of its features. Documents included architectural, mechanical, electrical, and illustrations ranging in size from 8”x11” to 4’x24’. I was primarily responsible for the digitization of the documents, however I also eventually became responsible for providing all of the work estimates.","duration":"May 1988 Nov 1990 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 1990","start_date":"May 1988","subtitle":"DataScan Systems Inc.","title":"CAD Technician"}],"url":""}]', '["“I\'ve worked with Mike over many years through different roles and companies. He has always been very responsive, patient, and a pleasure to work with. Mike is an adept communicator which has allowed him to develop strong, trusting relationships with the users he supports in addition to the technical colleagues he works with. I say this as someone who has interacted with him from both sides of that equation. ”","“I had the pleasure of working with Mike at Gale. During that time, I managed teams that Mike supported with his IT skills and expertise. But, because of Mike\'s approach to his work, he acted as a partner, asking questions to understand needs, actively seeking solutions, and providing answers. Mike\'s calm and thorough responses helped us keep multiple projects on track to meet aggressive deadlines. Mike McMaster is an asset to any organization, and I would not hesitate to recommend him, or better yet, work with him again.”"]'] User: ['Ashley Dillon', "Hiring for exciting new opportunities with Dealer's Choice (a Beacon Building Products company). Contact me to ask about current openings!", 'Talent Acquisition Partner at Beacon Building Products', 'Beacon Building Products', '[{"company":"Beacon Building Products","company_id":"beacon-building-products","industry":"Building Materials","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Beacon Building Products","title":"Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/beacon-building-products"},{"company":"BrightStar Care","company_id":"brightstarcare","location":"","positions":[{"description":"","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"BrightStar Care","title":"Scheduling Coordinator"}],"url":"https://www.linkedin.com/company/brightstarcare"},{"company":"Aveanna Healthcare","company_id":"aveanna-healthcare","location":null,"positions":[{"description":"","duration":"Dec 2019 Jun 2020 7 months","duration_short":"7 months","end_date":"Jun 2020","start_date":"Dec 2019","subtitle":"Aveanna Healthcare","title":"Client Service Supervisor"},{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"Aveanna Healthcare","title":"Staffing Specialist"}],"url":"https://www.linkedin.com/company/aveanna-healthcare"},{"company":"TransForce","company_id":"transforce","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2018 Aug 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2019","start_date":"Jun 2018","subtitle":"TransForce","title":"Recruiter"}],"url":"https://www.linkedin.com/company/transforce"},{"company":"My Future Consulting, Inc","company_id":"my-future-consulting-inc","location":"Orland Park, IL","positions":[{"description":"-Seek out, research, and screen top talent-Review applications, conduct background checks, and coordinate drug tests-Prepare offer letters for new hires-Schedule phone screens and in-person interviews and provide candidates with all pertinent information in regards to those meetings-Maintain personnel files and other critical employee documents","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"My Future Consulting, Inc","title":"Recruiting Consultant"}],"url":"https://www.linkedin.com/company/my-future-consulting-inc"},{"company":"UroPartners LLC.","company_id":"uropartners-llc.","location":"","positions":[{"description":"• Recruited and screened applicants for various healthcare positions at nearly 40 facilities• Used both passive and active recruiting strategies to find candidates• Conducted orientation and onboarding sessions on a weekly basis• Attended job fairs to acquire new talent and promote the company brand• Assisted the HR team with employee engagement programs• Assigned appropriate training courses to all employees• Created and maintained employee files both digitally and physically• Collaborated with department heads to write job descriptions for new positions• Performed audits as needed, usually for incomplete training courses or acknowledgments for new or updated policies• Responded to user tickets for password resets and account access issues• Planned and orchestrated employee birthday celebrations• Served as a witness and took detailed notes during employee grievance meetings• Tracked benefits eligibility dates for new employees","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"UroPartners LLC.","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/uropartners-llc."},{"company":"Speedway LLC","company_id":"speedway-llc","location":"Hickory Hills, Illinois","positions":[{"description":"• Reviewed applications and resumes for candidate quality• Strategically scheduled appointments with possible candidates for interviews and new hires for orientations• Conducted job interviews and new hire orientations• Traveled to various store locations, corporate offices, and recruiting centers to maintain staffing health and undergo professional development• Attended job fairs to promote employment opportunities","duration":"Dec 2014 Dec 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2016","start_date":"Dec 2014","subtitle":"Speedway LLC","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/speedway-llc"}]', '["“I can\'t say enough exquisite things about Ashley Dillon! I was fortunate enough to have Ashley take me under her wing when I first started in my current role as a recruiting coordinator at My Future Consulting and I have truly learned so much from her. Ashley\'s expertise in recruiting and on-boarding, especially when it comes to I-9 compliance, has truly blown me away! I am certain Ashley will continue to do wonders in her current role and everything else she sets out to do in life. ”","“I’ve worked with several recruiters during the course of my career. Some were amazing others were ok but Ashley is by far SPECTACULAR. Ashley is thorough in her screening process, diligent in her understanding of where you were, are and want to be. Above all Ashley BY FAR has the most impeccable communication skills of any recruiter I’ve ever worked with. She keeps you abreast of where you stand with a position she spoke with you about and follows up on next steps. Thank you Ashley and I will recommend you to any future candidate or client!”"]']### Assistant: The agent's job is to manage client/server issues and bridge gaps between teams, and today, the agent is reaching out to the user because they need to discuss a potential job opportunity with Beacon Building Products.
### Human: Agent: ['Carol Khoury', 'Senior marketing professional with a track record of increasing non-dues revenue in a nonprofit membership association. Proven results in direct response print and e-marketing campaigns, special events and webcasts, print advertising, and award-winning web content development. Rich mix of big picture thinking and tactical implementation. Recognized as a motivating team leader with exceptional communication and relationship building skills.Specialties: Strategy development, campaign management, advertising and creative direction, lead generation, events management, innovative problem solving, project leadership, team building, change management, copywriting', 'Marketing Director at Self-employed', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Self-employed","title":"Marketing Director"}],"url":""},{"company":"NY Society of Security Analysts","company_id":"nyssa","location":"","positions":[{"description":"","duration":"Nov 2009 Jul 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jul 2014","start_date":"Nov 2009","subtitle":"NY Society of Security Analysts","title":"Managing Director of Marketing, Membership & Development"}],"url":"https://www.linkedin.com/company/nyssa"},{"company":"CMK Associates","company_id":null,"location":"","positions":[{"description":"Currently exploring new options including marketing consulting and writing assignments. Also interested in joining the marketing team of a non-profit membership association, college or university, or professional services company. I know that many of them will value my years of experience in successfully marketing educational learning services to Fortune 500 companies. Currently exploring new options including marketing consulting and writing assignments. Also interested in joining the marketing team of a non-profit membership association, college or university, or professional services company. I know that many of them will value my years of experience in successfully marketing educational learning services to Fortune 500 companies.","duration":"Aug 2008 Nov 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2009","start_date":"Aug 2008","subtitle":"CMK Associates","title":"Marketing Consultant"}],"url":""},{"company":"American Management Association","company_id":"american-management-association","location":"","positions":[{"description":"Drove marketing strategy for growth division of AMA. Managed marketing support for 34 sales representatives across the U.S. Created collateral and staged special events to generate a steady stream of qualified leads. Directed in-house creative department and external advertising agency in creating print/online advertising and direct response campaigns. Drove marketing strategy for growth division of AMA. Managed marketing support for 34 sales representatives across the U.S. Created collateral and staged special events to generate a steady stream of qualified leads. Directed in-house creative department and external advertising agency in creating print/online advertising and direct response campaigns.","duration":"Jan 2001 Aug 2008 7 years 8 months","duration_short":"7 years 8 months","end_date":"Aug 2008","start_date":"Jan 2001","subtitle":"American Management Association","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/american-management-association"},{"company":"American Management Association","company_id":"american-management-association","location":"","positions":[{"description":"Created marketing strategy for start-up strategic business unit and achieved significant revenue growth. Launched national key account strategy and implemented a relationship marketing model. Expanded qualified leads to sales. Created marketing strategy for start-up strategic business unit and achieved significant revenue growth. Launched national key account strategy and implemented a relationship marketing model. Expanded qualified leads to sales.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"American Management Association","title":"National Accounts & Regional Marketing Strategist"}],"url":"https://www.linkedin.com/company/american-management-association"}]', '["Carol Skolnick “Carol Khoury is an ideal collaborator and manager: dedicated, a clear communicator, supportive, proactive, creative, and above all, available in spite of her busy schedule! Her team responded in kind; it was always smooth sailing for me to work with her department. As a marketing copywriter working with Carol both on or off-site over many years, I always knew I would have everything I needed to get the job done successfully and on time. She\'d be a great asset to any marketing department.”","Shari Lifland “Carol is that rare and prized person--a dedicated and talented professional who is also a pleasure to work with. She brought tremendous value to the organization and worked tirelessly to enhance AMA\'s brand and grow the business.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate and manage marketing events for a global company, and today, the agent is reaching out to the user because they need assistance in planning and executing a series of local and international events to promote their new product launch.
### Human: Agent: ['David Hissrich', 'Accounting professional with extensive experience in all accounting functions and incorporating sound accounting principles and practices throughout the organization. Excellent communication skills with the ability to work well independently and in team settings with individuals of all staff levels and functional backgrounds.Specialties: Financial Statement preparation, account analysis, bank account reconciliations, budget preparation, forecasting, and all general accounting responsibilities and duties. Well versed in Excel and Word. Experienced in several different accounting software including Peoplesoft, Platinum, and Great Plains. Also experienced in creating and writing reports in FRx report writer.', 'Accounting Assistant Manager at Yachiyo of America', 'Yachiyo of America', '[{"company":"Yachiyo of America","company_id":null,"location":null,"positions":[{"description":"","duration":"Apr 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Yachiyo of America","title":"Accounting Assistant Manager"},{"description":"","duration":"Sep 2013 Mar 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2015","start_date":"Sep 2013","subtitle":"Yachiyo of America","title":"Accounting Coordinator"}],"url":""},{"company":"US Yachiyo","company_id":"us-yachiyo","location":"","positions":[{"description":"Managed and maintained fixed asset system including capitalization and depreciation of assets. Perform quarterly fluctuation analysis of all General Ledger accounts for external auditors. Reconcile monthly wire transfer from customer plants with open A/R and A/P. Prepare and file all levels of payroll tax reports. Prepare monthly departmental expense reporting for senior management review. Develop financial reports for faster and more comprehensive reporting. Managed and maintained fixed asset system including capitalization and depreciation of assets. Perform quarterly fluctuation analysis of all General Ledger accounts for external auditors. Reconcile monthly wire transfer from customer plants with open A/R and A/P. Prepare and file all levels of payroll tax reports. Prepare monthly departmental expense reporting for senior management review. Develop financial reports for faster and more comprehensive reporting.","duration":"Nov 2010 Sep 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2013","start_date":"Nov 2010","subtitle":"US Yachiyo","title":"Accounting Coordinator"}],"url":"https://www.linkedin.com/company/us-yachiyo"},{"company":"Accountemps","company_id":"robert-half-international","location":"","positions":[{"description":"Created new General Ledger format for clients use. Created new Balance Sheet and P&L reports that reflect new GL formats. Set up reports in accounting system to provide information for trial balance reporting and account analysis and reconciliations. Assisted in catching up month end closings and created processes for cash and checkbook entries and reconciliations. Created new General Ledger format for clients use. Created new Balance Sheet and P&L reports that reflect new GL formats. Set up reports in accounting system to provide information for trial balance reporting and account analysis and reconciliations. Assisted in catching up month end closings and created processes for cash and checkbook entries and reconciliations.","duration":"Jun 2008 Nov 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2010","start_date":"Jun 2008","subtitle":"Accountemps","title":"Temporary"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Contemporary Services Corporation","company_id":"contemporaryservicescorp","location":"Columbus, Ohio Area","positions":[{"description":"Worked event security at various venues in the Columbus Ohio area. Assisted guests as needed. Worked event security at various venues in the Columbus Ohio area. Assisted guests as needed.","duration":"Sep 2002 Nov 2008 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2008","start_date":"Sep 2002","subtitle":"Contemporary Services Corporation","title":"Security"}],"url":"https://www.linkedin.com/company/contemporaryservicescorp"},{"company":"Drexel Theatres","company_id":null,"location":"","positions":[{"description":"Responsible for all areas of the financial area including month and year end closing and reporting, budgeting, intercompany reporting between 4 theaters, 3 foodservice operations and a management entity. Coordinated with film distributors to ensure accurate and timely reporting of film revenues and payments to the distributors. Improved internal financial reporting capabilities by developing departmental and trend reports. Participated on a leadership team that evaluated and selected new point of sale software. Worked with theatre personnel to bring new POS system on line and to ensure proper interfacing with corporate general ledger system. Supervised small accounting staff.","duration":"Oct 2002 Apr 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Apr 2008","start_date":"Oct 2002","subtitle":"Drexel Theatres","title":"Financials Manager"}],"url":""},{"company":"Borden","company_id":"borden","location":"","positions":[{"description":"1997-2001 Assisted in Budget and Forecast preparation. Perform financial analysis for the department and handled special requests from business managers. Assisted in the preparation of tax work papers and other governmental reporting. Maintained product cost information for 15 warehouses. Verified weekly inventory transactions between 3 manufacturing facilities and 15 warehouses. Experienced in monthly and year-end closings. Handled special projects as they occurred. Backup for Systems Accountant when required due to special projects or workload overflow. Participated in the upgrade to PeopleSoft version 7.5.1992-1997 In charge of calculating and paying Broker Commissions and Incentives. Prepared General Ledger entries. Reconciled General Ledger accounts. Assisted in converting our Commission system to run from a SAP format. Worked with other personnel, within my department, as well as with other companies, to resolve any payment discrepancies.","duration":"Apr 1992 Dec 2001 9 years 9 months","duration_short":"9 years 9 months","end_date":"Dec 2001","start_date":"Apr 1992","subtitle":"Borden","title":"Finanacial Analyst"}],"url":"https://www.linkedin.com/company/borden"},{"company":"Foot Locker","company_id":"footlocker","location":"","positions":[{"description":"Responsible for cooperatively directing all the operational, financial, promotional and administrative efforts of retail footwear stores. Successfully served in Athens, Zanesville and Columbus, Ohio stores with manpower accountability for inside sales associates. Knowledgeable and experienced in product merchandising, stock/inventory management, cash management, and work flow management. Recognized for skills in new business development, customer needs analysis, and problem resolution. Responsible for cooperatively directing all the operational, financial, promotional and administrative efforts of retail footwear stores. Successfully served in Athens, Zanesville and Columbus, Ohio stores with manpower accountability for inside sales associates. Knowledgeable and experienced in product merchandising, stock/inventory management, cash management, and work flow management. Recognized for skills in new business development, customer needs analysis, and problem resolution.","duration":"Nov 1988 Mar 1991 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 1991","start_date":"Nov 1988","subtitle":"Foot Locker","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/footlocker"}]', '["Kathy Frank “David has been a highly valued asset for our company since 2005. Because of his careful attention to details, willingness to take on responsibility and learn new tasks, he has saved us money and headaches many times over in accounting and technology. Moreover, David is loyal to the company and is very well liked by his fellow employees. I highly recommend this employee to anyone needing an accounting manager or just a loyal accountant on staff. I would love to rehire David Hissrich.”","Kimberly McGinnis “It was a pleasure to work with David. He was dependable and hard working and a great team member. David was always willing to help the team when needed. He has a wonderful work ethic and would be a great asset to any team or company.”"]'] User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide leadership and vision to the finance and accounting functions, and today the user is reaching out to the agent because they need assistance with strategic planning and finding elegant solutions to financial management problems.
### Human: Agent: ['Kartik Shah', 'At Hinduja Tech, we work with OEMs, Startups (both emerging as well as established), and Tier 1 suppliers, across the Electric as well as ICE world. Hinduja Tech excels where traditional, big Engineering Services companies fail, how you ask? - Adaptability!. We adapt ourselves to the needs of our customers, be it a small project or a multi-million dollar full vehicle development program. Please feel free to reach out to me on [email protected].', 'Engineering I Business Development I Account Management', 'Hinduja Tech Inc', '[{"company":"Hinduja Tech Inc","company_id":null,"location":"Novi Michigan","positions":[{"description":"","duration":"May 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"May 2017","subtitle":"Hinduja Tech Inc","title":"Business Development Manager"}],"url":""},{"company":"Hinduja Tech Limited","company_id":"hindujatech","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Hinduja Tech Limited","title":"Manager BIW"},{"description":"","duration":"Jan 2013 Mar 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2016","start_date":"Jan 2013","subtitle":"Hinduja Tech Limited","title":"Senior Team Lead"}],"url":"https://www.linkedin.com/company/hindujatech"},{"company":"Mahindra & Mahindra Ltd IDAM","company_id":"mahindragroup","location":"Mumbai - Kandivli","positions":[{"description":"","duration":"Dec 2009 Dec 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2012","start_date":"Dec 2009","subtitle":"Mahindra & Mahindra Ltd IDAM","title":"Deputy Manager - Closures"}],"url":"https://www.linkedin.com/company/mahindragroup"},{"company":"Bajaj Auto Ltd","company_id":"bajaj-auto-ltd","location":"","positions":[{"description":"","duration":"Nov 2008 May 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2011","start_date":"Nov 2008","subtitle":"Bajaj Auto Ltd","title":"Design Engineer"}],"url":"https://www.linkedin.com/company/bajaj-auto-ltd"},{"company":"Mahindra & Mahindra","company_id":"mahindragroup","location":"","positions":[{"description":"","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"Mahindra & Mahindra","title":"Asst. Manager"}],"url":"https://www.linkedin.com/company/mahindragroup"}]', '["Abhishek Sahu “Kartik has worked with me for more than 3 years as part of Hinduja Tech Ltd. (erstwhile Defiance Technologies). During this tenure, I am quite impressed by his contributions as Senior Lead for Closures system while working on redi-Go program. As a person, He is very jolly and professionally He is very sincere & responsible toward his job, He is technically accomplished and has good interpersonal skills which help significantly in client interfacing roles. He has shown enough maturity as a leader and has very good growth potential in BIW domain.”","golla hanuman “I have worked with Kartik as an interface member. As a team lead he is very approachable and takes very practical approach towards issue resolution. He is very pro active and leads from the front. He has very good technical knowledge in Closures domain and its interface systems. Best of luck to him for his future endeavors.”"]'] User: ['Cameron Flannery', 'Aerospace Engineer with a passion for Space Exploration.', 'Senior Product Manager at Aurora', 'Aurora', '[{"company":"Aurora","company_id":"auroradriver","industry":"Automotive","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Aurora","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/auroradriver"},{"company":"Stealth Space Company","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Stealth Space Company","title":"Advisor"}],"url":""},{"company":"Matthew Isakowitz Fellowship Program","company_id":"mattfellowship","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Matthew Isakowitz Fellowship Program","title":"Fellow"}],"url":"https://www.linkedin.com/company/mattfellowship"},{"company":"Boundary Layer Technologies","company_id":"boundary-layer-technologies","location":null,"positions":[{"description":"","duration":"Sep 2020 Jul 2021 11 months","duration_short":"11 months","end_date":"Jul 2021","start_date":"Sep 2020","subtitle":"Boundary Layer Technologies","title":"Director of Vehicle Engineering"},{"description":"Design, simulations, and control.","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Boundary Layer Technologies","title":"Hydrospace Engineer"}],"url":"https://www.linkedin.com/company/boundary-layer-technologies"},{"company":"Astranis","company_id":"astranis","location":"San Francisco, California","positions":[{"description":"Simulator and algorithm development. Simulator and algorithm development.","duration":"Jun 2019 Sep 2019 4 months","duration_short":"4 months","end_date":"Sep 2019","start_date":"Jun 2019","subtitle":"Astranis","title":"Guidance, Navigation, and Control Intern"}],"url":"https://www.linkedin.com/company/astranis"},{"company":"SpaceX","company_id":"spacex","location":"Greater Seattle Area","positions":[{"description":"Scripting and ops automation. Sensor analysis. Scripting and ops automation. Sensor analysis.","duration":"Jun 2018 Sep 2018 4 months","duration_short":"4 months","end_date":"Sep 2018","start_date":"Jun 2018","subtitle":"SpaceX","title":"Satellite Systems and Operations Associate Engineer"}],"url":"https://www.linkedin.com/company/spacex"},{"company":"Rocket Propulsion Laboratory","company_id":"rocket-propulsion-laboratory","location":"University of California, San Diego","positions":[{"description":"Design, build, and fly rockets. Design, build, and fly rockets.","duration":"Oct 2016 Jul 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2018","start_date":"Oct 2016","subtitle":"Rocket Propulsion Laboratory","title":"Chief Engineer and Founder"}],"url":"https://www.linkedin.com/company/rocket-propulsion-laboratory"},{"company":"Tesla","company_id":"tesla-motors","location":"Reno","positions":[{"description":"Automagical manufacturing for model 3 drive unit. Automagical manufacturing for model 3 drive unit.","duration":"Jun 2017 Sep 2017 4 months","duration_short":"4 months","end_date":"Sep 2017","start_date":"Jun 2017","subtitle":"Tesla","title":"Manufacturing Engineering Intern"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"SpaceX","company_id":"spacex","location":"Hawthorne, California","positions":[{"description":"Testing, analysis, and sensor design for the radiation effects team. Testing, analysis, and sensor design for the radiation effects team.","duration":"Mar 2016 Dec 2016 10 months","duration_short":"10 months","end_date":"Dec 2016","start_date":"Mar 2016","subtitle":"SpaceX","title":"Avionics Intern"}],"url":"https://www.linkedin.com/company/spacex"},{"company":"UCSD","company_id":"ucsandiego","location":"Center for Astrophysics and Space Sciences","positions":[{"description":"POLARBEAR2 Cosmic Microwave Background engineering support. POLARBEAR2 Cosmic Microwave Background engineering support.","duration":"Jan 2015 Mar 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2016","start_date":"Jan 2015","subtitle":"UCSD","title":"Undergraduate Research Assistant"}],"url":"https://www.linkedin.com/company/ucsandiego"}]', '["Reilly Jensen “Cameron is awesome! He led his student team by example with technical proficiency, professionalism, and excellent people skills. He has stayed in touch and provided years of advise and wisdom. I wouldn\'t be the engineer I am today without him. ”","Austin T. “Cameron is a one of a kind engineer. Never have I met anyone with the same level of passion and intensity as Cameron. As a leader at Rocket Propulsion Laboratory, Cameron has led 50+ students (which is not simple feat) to construct a completely customized bi-propellant rocket engine, as well as develop new methods for hyperloop travel. His skills in engineering and leadership make him the perfect candidate for all types of positions, whether it be solving complex engineering problems or managing large projects. It was a pleasure to work with Cameron for the past 3 years at UCSD. ”"]']### Assistant: The agent's job is to work in business development and account management, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the aerospace industry.
### Human: Agent: ['Gyandeep Neema', 'Full stack dot net developer with specialized in designing and developing large scale distributed systems. Experienced with modern technologies such as ASP.Net MVC, ASP.Net CORE, Web API, Angular, RxJS, C#, REST, Azure, Elastic Search, TypeScript etc. Strong engineering professional with a Bachelor of Engineering (BE) focused in Computer Science. - 9 years of diverse experience in software development. - Experienced in Xbox Gaming Customer Support tooling along with Finance & Talent acquisition tooling experience. - Experienced with large scale web applications. Understand each & every aspect of web application. - As a technical lead, understand business needs and requirements and able to convert it into working application. - Achieved Microsoft Certified Solutions Developer - Web Application title. - Experience of working in customer focused environment & distributed engineering model. - Quick learner, customer obsessed, candid character and passionate towards achieving vision of the team & customer satisfaction.', 'Senior Software Engineer at BillGO', 'BillGO', '[{"company":"BillGO","company_id":"billgopayments","industry":"Financial Services","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"BillGO","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/billgopayments"},{"company":"GEP Worldwide","company_id":"gep-worldwide","location":"New Jersey, United States","positions":[{"description":"","duration":"Oct 2019 Jul 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2021","start_date":"Oct 2019","subtitle":"GEP Worldwide","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/gep-worldwide"},{"company":"Aricent","company_id":"aricent","location":null,"positions":[{"description":"Working with Microsoft CSS team on support tools.","duration":"Jan 2016 Oct 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2019","start_date":"Jan 2016","subtitle":"Aricent","title":"Technical Lead"},{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Aricent Group","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/aricent"},{"company":"gieom","company_id":"gieom","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jul 2012 Oct 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2013","start_date":"Jul 2012","subtitle":"gieom","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/gieom"},{"company":"ScaleneWorks","company_id":"scaleneworks","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Oct 2010 Jul 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2012","start_date":"Oct 2010","subtitle":"ScaleneWorks","title":"Software Developer"}],"url":"https://www.linkedin.com/company/scaleneworks"}]', '["Kyle Egaas “I had the opportunity to be a teammate of Gyandeep for several years and he is an incredibly talented developer. Gyandeep owned large portions of our code base and consistently delivered with quality. He is hard working, independent, communicates early and often when tasked with a new deliverable, and simply delivers when called upon. Gyandeep is great at brainstorming solutions and making recommendations to solve to difficult problems, was a responsible and reliable as an on-call DRI and is crisp and efficient communication with partner teams. He would be a tremendous asset to any team, and is a great teammate and person to work with. I hope we get to work again together in the future.”","Cinthya D\'souza “Gyandeep was working with us in Scaleneworks.He is one of the smart worker.He is one person who is very polite and down to earth.Always ready to help people in all means. I would like to strongly recommend Gyandeep Neema.”"]'] User: ['Smeel Milien', 'Driven and well-rounded computer engineering student with effective problem solving and team work skills, along with a strong interest in Computer Software Design.', 'Software Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"IBM","company_id":"ibm","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"IBM","title":"Software Engineer Intern (Watson IoT)"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"University of Massachusetts Amherst","company_id":"umassamherst","location":"United States","positions":[{"description":"UIA for ENGIN 112 lab section under Professor Baird Soules UIA for ENGIN 112 lab section under Professor Baird Soules","duration":"Sep 2019 Jan 2020 5 months","duration_short":"5 months","end_date":"Jan 2020","start_date":"Sep 2019","subtitle":"University of Massachusetts Amherst","title":"Undergraduate Instructional Assistant"}],"url":"https://www.linkedin.com/company/umassamherst"},{"company":"IBM","company_id":"ibm","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"IBM","title":"Software Engineer Intern (IBM Cloud IaaS)"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Connor Christian “Innovative and independent are the words that come to mind when I think about Smeel Milien. I’ve had the pleasure of knowing Smeel for 3 months over his summer internship, during which we worked on the same project. Above all, I was impressed with Smeel’s ability to quickly learning new technologies and effectively applying them to his work. And, of course, his charisma made working with him delightful. Smeel Milien would be a true asset for any positions requiring experience in container technology, RESTful APIs, and full-stack development and comes with my heartfelt recommendation.”","Andrew Kowalski “Smeel is an extremely fast learner and not afraid to ask questions. As a software development intern on our team, he was tasked to learn many software development processes and technologies in a short amount of time. It was great having Smeel on the team and I believe he would be great addition to any software development team.”"]']### Assistant: The agent's job is to connect with potential candidates for an open software engineering position. Today, the agent is reaching out to the user because they need to schedule an interview and discuss their experience in software development.
### Human: Agent: ['DeShawn Washington', 'Over five years experience of analyzing and making conclusions based on metrics. Articulate, and professional speaking abilities, consulting with both staff and clients. Proven experience with multi-channel marketing principals and analytics strategies. Specialties: Digital Marketing, Pay-Per-Click, Google Analytics, Bing Ads, Social Media Engagement, Search Advertising, Web Metric, Display Advertising, Search Engine Marketing, Google AdWords, OSX/Windows, Client Service, Retargeting/Remarketing, Competitive Analysis', 'Associate Director, Search at Hearts & Science', 'Hearts & Science', '[{"company":"Hearts & Science","company_id":"hearts&science","industry":"Advertising Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Hearts & Science","title":"Associate Director, Paid Search"}],"url":"https://www.linkedin.com/company/hearts&science"},{"company":"GroupM","company_id":"groupmworldwide","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2019 Mar 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2021","start_date":"Feb 2019","subtitle":"GroupM","title":"Manager, Paid Search"}],"url":"https://www.linkedin.com/company/groupmworldwide"},{"company":"Hearst Magazines","company_id":"hearst-magazines","location":"Greater New York City Area","positions":[{"description":"","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"Hearst Magazines","title":"Manager, Paid Search"}],"url":"https://www.linkedin.com/company/hearst-magazines"},{"company":"Reprise Media","company_id":"reprise-digital","location":"New York, NY","positions":[{"description":"","duration":"Mar 2017 Aug 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2018","start_date":"Mar 2017","subtitle":"Reprise Media","title":"Senior Analyst, Paid Search"}],"url":"https://www.linkedin.com/company/reprise-digital"},{"company":"Infinity Sales Group, LLC","company_id":"isgus","location":"Boca Raton, FL","positions":[{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"Infinity Sales Group, LLC","title":"SEM Specialist"}],"url":"https://www.linkedin.com/company/isgus"},{"company":"Showroom Logic","company_id":"showroom-logic","location":"Miami/Fort Lauderdale Area","positions":[{"description":"• Managed over $500,000 in Google AdWords and Bing/Yahoo budget.• Educated business partners and ensure alignment on KPIs and web metrics.• Built processes to initiate, collect, combine, analyze and translate information related to campaign effectiveness and analytics. • Measured web analytics, cost per lead/acquisition, time on site, CPM, page views, etc. to determine how well the content resonates and engages the target audience. • Delegated dealer’s requests by analyzing campaigns to optimize and improve results.• Interpreted the results of statistical valid site and site-related tests (i.e. search, display)","duration":"Jan 2013 Nov 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2015","start_date":"Jan 2013","subtitle":"Showroom Logic","title":"SEM/PPC Specialist"}],"url":"https://www.linkedin.com/company/showroom-logic"},{"company":"Marriott International","company_id":"marriott-international","location":"Miami/Fort Lauderdale Area","positions":[{"description":"• Investigated potential or actual security violations or incidents in an effort to identify issues and areas that require new security measures or policy changes.• Analyzed security incidents and present a monthly report to the General Manager.• Defined, established and managed security risk metrics and track effectiveness.• Researched new developments in security in order to recommend develop and implement new security policies, standards, and procedures. • Investigated potential or actual security violations or incidents in an effort to identify issues and areas that require new security measures or policy changes.• Analyzed security incidents and present a monthly report to the General Manager.• Defined, established and managed security risk metrics and track effectiveness.• Researched new developments in security in order to recommend develop and implement new security policies, standards, and procedures.","duration":"Feb 2012 Dec 2012 11 months","duration_short":"11 months","end_date":"Dec 2012","start_date":"Feb 2012","subtitle":"Marriott International","title":"Loss Prevention Officer"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Aerosoles","company_id":"aerosoles","location":"Miami/Fort Lauderdale Area","positions":[{"description":"• Directed sales floor activities, assisted customers and addressed customer concerns.• Maintained inventory levels, monitored merchandise, provided feedback to clients regarding trends and need for reorders. • Supervised and motivated six employees to create a positive working environment.• Opened and closed store, handled customer service issues, and oversaw cash control. • Directed sales floor activities, assisted customers and addressed customer concerns.• Maintained inventory levels, monitored merchandise, provided feedback to clients regarding trends and need for reorders. • Supervised and motivated six employees to create a positive working environment.• Opened and closed store, handled customer service issues, and oversaw cash control.","duration":"Oct 2010 Jan 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2012","start_date":"Oct 2010","subtitle":"Aerosoles","title":"Supervisor"}],"url":"https://www.linkedin.com/company/aerosoles"},{"company":"City of Miami","company_id":"city-of-miami","location":null,"positions":[{"description":"• Prepared monthly budget reports for Mayor and City Officials.• Created numerous ad-hoc financial reports for management.• Managed and analyzed a wide range of financial data.","duration":"Jan 2010 Sep 2010 9 months","duration_short":"9 months","end_date":"Sep 2010","start_date":"Jan 2010","subtitle":"City of Miami","title":"Budget Analyst Intern"},{"description":"• Assisted in the development, implementation and ongoing preparations for the City Mayor and Council Members. • Answered inquiries from residents, business owners, governmental officials’ professional staff, and the general public. • Collected information and prepared reports on assignments from the Mayor and Council Members.• Scheduled appointments and maintained calendars for the City Mayor and fellow Council Members.","duration":"Jan 2010 Sep 2010 9 months","duration_short":"9 months","end_date":"Sep 2010","start_date":"Jan 2010","subtitle":"City of Miami","title":"Constituent Services Coordinator Intern"}],"url":"https://www.linkedin.com/company/city-of-miami"},{"company":"NYCB","company_id":"nycb","location":"Yonkers, New York","positions":[{"description":"• Performed individualized tasks such as preparing cashier’s checks, personal money orders, and issuing traveler’s checks.• Understood investment goals of the customer in order to recommend asset selection strategies.• Developed corrective financial action plans to address the customer needs. • Recorded all transactions promptly, accurately and in compliance with bank policy and procedures. • Performed individualized tasks such as preparing cashier’s checks, personal money orders, and issuing traveler’s checks.• Understood investment goals of the customer in order to recommend asset selection strategies.• Developed corrective financial action plans to address the customer needs. • Recorded all transactions promptly, accurately and in compliance with bank policy and procedures.","duration":"Jul 2007 Aug 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2009","start_date":"Jul 2007","subtitle":"NYCB","title":"Financial Services Specialist"}],"url":"https://www.linkedin.com/company/nycb"}]', '["Faysal Kamal “DeShawn has an immense knowledge of paid search and digital tactics. He helped IBM’s GTS business grow using innovative strategies in paid media. Outside of his strong technical and analytical skills, DeShawn is personable, a great communicator and was willing to go above and beyond to work with our team to continually improve our program.”","Andrew Ettinger “DeShawn brings positive enthusiasm, deep Search experience and great customer service to work. He\'s a great partner to both the client and to other agency teams.”"]'] User: ['Nikhil Inamdar', 'Analytical and a data-driven marketing leader with 10+ years of experience in developing and implementing creative digital strategies focused on driving growth.SKILLS:Digital Marketing: SEO, SEM, Link Building, Attribution Modeling, A/B Testing, HTML, CSS, JavaScriptAnalytics: Google Analytics, Adobe Analytics, Google Tag ManagerData Analysis and Machine Learning: Advanced Excel, SQL, Tableau, Domo, Python, R, Azure ML', 'SEO at DoorDash', 'DoorDash', '[{"company":"DoorDash","company_id":"doordash","industry":"Internet","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"DoorDash","title":"Head of SEO & CRO"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"Tripadvisor","company_id":"tripadvisor","location":"","positions":[{"description":"","duration":"May 2019 May 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2020","start_date":"May 2019","subtitle":"Tripadvisor","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/tripadvisor"},{"company":"Staples","company_id":"staples","location":"","positions":[{"description":"","duration":"Apr 2015 May 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2019","start_date":"Apr 2015","subtitle":"Staples","title":"SEO Program Manager"}],"url":"https://www.linkedin.com/company/staples"},{"company":"Applause","company_id":"applause","location":"","positions":[{"description":"","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Applause","title":"Inbound Marketing Manager"}],"url":"https://www.linkedin.com/company/applause"},{"company":"451 Agency","company_id":"451agency","location":null,"positions":[{"description":"","duration":"May 2013 Apr 2014 1 year","duration_short":"1 year","end_date":"Apr 2014","start_date":"May 2013","subtitle":"451 Agency","title":"Paid Search Account Manager"},{"description":"","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"451 Agency","title":"Senior Search Marketing Specialist"},{"description":"","duration":"May 2010 May 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2012","start_date":"May 2010","subtitle":"451 Agency","title":"Search Engine Marketing Specialist"}],"url":"https://www.linkedin.com/company/451agency"},{"company":"Veritas Tutors LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2009 Apr 2010 6 months","duration_short":"6 months","end_date":"Apr 2010","start_date":"Nov 2009","subtitle":"Veritas Tutors LLC","title":"Marketing Assistant"}],"url":""},{"company":"Sandvik Asia Ltd.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2006 May 2007 10 months","duration_short":"10 months","end_date":"May 2007","start_date":"Aug 2006","subtitle":"Sandvik Asia Ltd.","title":"Sales Engineer"}],"url":""}]', '["Fahim Husain “Nikhil is a solid SEO Strategist, with demonstrable subject matter expertise and experience, who continuously applies an ownership mentality alongside his collaborative personality. He posses an analytical mindset, where he is able to breakdown complex technical problems into their relevant components and effectively communicate the relationships between concepts or metrics in driving toward the best solutions.”","Tevin Anderson “Nikhil would be an excellent addition to any SEO or marketing team. He brings dedication, expertise, and intelligence to solve problems that make an impact. While working on the Experiences SEO program at TripAdvisor and Viator, Nikhil was presented with a wide array complex challenges that he tackled methodically and deftly. From helping to improve our data intelligence capabilities to identifying new opportunities for growth; from performing in depth competitor research, to tackling complex keyword library organization and so much more, Nikhil was always in the thick of it making our program better every day. I look forward to our next opportunity to work together.”"]']### Assistant: The agent's job is to analyze and make conclusions based on metrics, and today the user is reaching out to the agent because they need assistance in developing and implementing creative digital strategies focused on driving growth.
### Human: Agent: ['Jessica Mattea Campbell', 'TENACIOUS ● PROACTIVE ● RELIABLE', 'Owner at The Parsley Pot Stirrer', 'The Parsley Pot Stirrer', '[{"company":"The Parsley Pot Stirrer","company_id":null,"location":"Omaha, Nebraska, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"The Parsley Pot Stirrer","title":"Owner"}],"url":""}]', '["Holly Jones “Mattea is very personable and a dedicated employee. She is a team player and a self starter. I would personally and professionally reccomend Mattea for her hard work and positive attitude.”","Sarena Dacus “Mattea brings innovation, energy and hard work to any project she takes on. She is passionate about her work and challenges her self to take things to the next level.”"]'] User: ['Davy Chang', 'Product guy with international experience, a UX background, a BS in Computer Science, and a Kellogg MBA.', 'Empowering restaurants with intelligent retail.', 'Re-branding in progress...', '[{"company":"Re-branding in progress...","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Re-branding in progress...","title":"COO"}],"url":""},{"company":"Verifone","company_id":"verifone","location":null,"positions":[{"description":"","duration":"Aug 2019 Apr 2020 9 months","duration_short":"9 months","end_date":"Apr 2020","start_date":"Aug 2019","subtitle":"Verifone","title":"Director, Software Product Management"},{"description":"","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"Verifone","title":"VP, Software Product Management at ZIVELO (Acquired by Verifone)"},{"description":"","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Verifone","title":"VP of Product at Oak Labs (Acquired by ZIVELO)"}],"url":"https://www.linkedin.com/company/verifone"},{"company":"ZOZI","company_id":"zozi","location":"San Francisco","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"ZOZI","title":"Senior Product Manager (Acquired by Peek)"}],"url":"https://www.linkedin.com/company/zozi"},{"company":"Woofspot","company_id":"woofspot","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Woofspot","title":"Co-founder"}],"url":"https://www.linkedin.com/company/woofspot"},{"company":"Kurbo, Inc.","company_id":"kurbo-health","location":"Palo Alto, CA","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Kurbo, Inc.","title":"Head of Product (acquired by Weight Watchers)"}],"url":"https://www.linkedin.com/company/kurbo-health"},{"company":"KIXEYE","company_id":"kixeye","location":"San Francisco","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"KIXEYE","title":"Mobile Product Manager"}],"url":"https://www.linkedin.com/company/kixeye"},{"company":"Electronic Arts (EA)","company_id":"electronic-arts","location":"Redwood Shores","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Electronic Arts (EA)","title":"Product Manager (Contractor)"}],"url":"https://www.linkedin.com/company/electronic-arts"},{"company":"Rocket Internet SE","company_id":"rocket-internet-se","location":"Sydney, Australia and Beijing, China","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Rocket Internet SE","title":"Product Manager"}],"url":"https://www.linkedin.com/company/rocket-internet-se"},{"company":"Activision","company_id":"activision","location":"Santa Monica, California","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Activision","title":"MBA Intern"}],"url":"https://www.linkedin.com/company/activision"},{"company":"Isobar","company_id":"isobar","location":"New York, NY","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Isobar","title":"Consultant"}],"url":"https://www.linkedin.com/company/isobar"},{"company":"BearingPoint","company_id":"bearingpoint","location":"New York, NY","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"BearingPoint","title":"Senior Management Analyst"}],"url":"https://www.linkedin.com/company/bearingpoint"}]', '["Diane Kerolus “I worked with Davy while I was a junior product manager at ZOZI. Davy is process-driven and is effective in driving change. I am always impressed by his drive, commitment, and ability to think outside the box. Davy cares about his teammates and co-workers, and this is evident in the processes that he helped build out at ZOZI. He took the initiative to ensure that there was streamlined communication between Engineering, Product and Sales by creating and maintaining a Development Tracker. Davy also led the way in coordinating efforts to build an internal Wiki for the Product team. Davy would be a great asset to any team and is an amazing leader. He acted as a mentor for me and many of us looked to him for his product management and user experience expertise. ”","Adam Brill “Davy and I worked closely together for 8 months and he was one of the most talented PMs that I\'ve had the pleasure to work with. He has a deep knowledge of the business drivers of online marketplaces and of UI/UX in general. He is also an advocate for and expert in the benefits of an agile product processes. Davy is a great communicator and has a knack for organizing chaos by seeking out and streamlining information from multiple teams and stakeholders. Davy is also a great team player and consistently demonstrated his versatility and drive to go above and beyond. For example, in a addition to his normal PM workload, he volunteered to manage a highly technical project to improve the company\'s cloud infrastructure.”"]']### Assistant: The agent's job is to connect with professionals in the restaurant industry to gather feedback, and today, the agent is reaching out to the user because they need insights on the user's experience as a product manager in the online marketplace sector.
### Human: Agent: ['Akhilesh N', 'AWS infrastructure design, implementationExperience on server virtualization (VMWare, Xen, etc.), IaaS and PaaS cloud (AWS,GCP, Azure, Digital Ocean, OpenStackLinux/UNIX Administration (Amazon Linux and RedHat).Java Application Server Administration (Weblogic, JBoss, Tomcat).Automate infrastructure and application deployment related tasks.Configuration management tools like Ansible, Chef,Puppet Automate the creation, configuration, and delivery of highly available production systemsPythonWebservers and containers such as Apache, Tomcat, Jetty, NGINX, and othersStrong knowledge in Runtime/Virtual Development with Tomcat, Vagrant, Dockeroracle public cloud automation.Terraform automation and provisioningoracle cloud infrastructure and oracle classic cloud implementation & Automating the infrastructureAnsible - cloud Provisioning, configuration management, and application deploymentExperience with containers and orchestration (e.g., Docker, Swarm, Docker EE, Kubernetes)Administrate and manage Kubernetes production EnvironmentWell versed in Kubernetes security best practices & Kubernetes Production deploymentHybrid Cloud Infrastructure with Google Anthos & Hybrid Cloud Multi-Cluster with Google AnthosImplementing GKE on-PremCertifications:AWS Certified Solutions Architect - AssociateDocker Certified AssociateCertified Kubernetes Administrator', 'Senior Principal Systems Engineer, R&D at Manhattan Associates', 'Manhattan Associates', '[{"company":"Manhattan Associates","company_id":"manhattan-associates","industry":"Computer Software","location":"Bangalore","positions":[{"description":"","duration":"Sep 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Manhattan Associates","title":"Principal Technical Architect, R&D Engineering Services"}],"url":"https://www.linkedin.com/company/manhattan-associates"},{"company":"Flytxt","company_id":"flytxt","location":"","positions":[{"description":"","duration":"May 2006 Sep 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"Sep 2012","start_date":"May 2006","subtitle":"Flytxt","title":"Lead System Engineering"}],"url":"https://www.linkedin.com/company/flytxt"}]', '["“During my stint at Flytxt, me and my team depended heavily on Akhilesh (Akhi) for support on enterprise servers, network & storage. One of the key milestones, that I am personally aware of, is Akhi\'s involvement in upgrading the storage for an enterprise customer who were running the Neon product suite. It was a massive exercise, running into several hours, requiring meticulous planning and coordination with various vendors. Akhi did this exceptionally well. Akhi has always been available \'on-call\' even at odd hours for support, and has been an inspiration to many in the team for his technical calibre. Wishing him all the very best !”","“Akhilesh is very passionate and knowledgeable in his area of expertise. A forward-thinking individual who is very reliable and hardworking and an asset to any team he works with. Akhilesh is the right person if somebody\'s in need of a dependable, efficient and innovative System\'s Engineer. I would highly recommend Akhilesh as an invaluable resource and a very good team manager! Wish him all the best!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support for enterprise servers, network, and storage systems, and today, the agent is reaching out to the user because they require assistance with troubleshooting and resolving an electronics and optics-related issue on the production line.
### Human: Agent: ['Judy Karman', 'After many years in the financial corporate sector in training and management positions, I move my talents over to my passion for the entertainment industry. In 2012 I started Lady J & Associates and currently the CEO. I am a member of SAG-AFTRA and in April 2014 join the team at Dream Cinema Productions, a fast growing film production company as a Co-Producer. In 2015 I assumed the role of Director of Public Relations for the USA division. We are currently in production with large budget films, theatrical for the US and International markets with distribution. In addition, I have a background in publicity and media as well as in radio. On request, I am a sought after speaker to discuss the business side of entertainment business as well as networking and relationship building. I am a member of "The World Networks Inc." a professional business networking organization serving as an ambassador and advisory board member.', 'Co-Producer/Actor -Dream Cinema Productions LLC International', 'Dream Cinema Films LLC International', '[{"company":"Dream Cinema Films LLC International","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Co produces large budget theatrical Films with International distributionPublicity, Media experience, background in radio, and filmInvestor relationsProject management on films and company projects through completionStrategic management planning for movie slates and special projectsMember of SAG-AFTRA","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Dream Cinema Films LLC International","title":"Co Producer/Actor"}],"url":""},{"company":"Dream Cinema Films LLC International","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Co produces large budget theatrical Films with International distributionPublicity, Media experience, background in radio, and filmInvestor relationsProject management on films and company projects through completionStrategic management planning for movie slates and special projectsMember of SAG-AFTRA","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Dream Cinema Films LLC International","title":"Director Of Public Relations"}],"url":""},{"company":"Lady J & Associates","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Entertainment company for Films, Media and Productions.","duration":"May 2012 Jun 2021 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jun 2021","start_date":"May 2012","subtitle":"Lady J & Associates","title":"CEO"}],"url":""},{"company":"Jack Henry & Associates","company_id":"jack-henry-&-associates","location":"","positions":[{"description":"Install core systems for Credit UnionsInstallation online ATM/Debit between the network an core systemProvided client trainingConsultant for Business Continuity Plans (BCP)Development of Business Continuity PlansConducted mock disaster drillsStrategic planning with credit union senior management for company goalsProblem resolutionStrong relationship skills working with 3rd party vendors and clients","duration":"Apr 2000 Dec 2014 14 years 9 months","duration_short":"14 years 9 months","end_date":"Dec 2014","start_date":"Apr 2000","subtitle":"Jack Henry & Associates","title":"Client Relationship Manager"}],"url":"https://www.linkedin.com/company/jack-henry-&-associates"}]', '["Walter R D BROWN “A Star ”","LinkedIn User “Judy is the greatest Totally Recommendation In the Highest Domain , Beyond The Hidden Pavillion ”"]'] User: ['Judy Karman', 'After many years in the financial corporate sector in training and management positions, I move my talents over to my passion for the entertainment industry. In 2012 I started Lady J & Associates and currently the CEO. I am a member of SAG-AFTRA and in April 2014 join the team at Dream Cinema Productions, a fast growing film production company as a Co-Producer. In 2015 I assumed the role of Director of Public Relations for the USA division. We are currently in production with large budget films, theatrical for the US and International markets with distribution. In addition, I have a background in publicity and media as well as in radio. On request, I am a sought after speaker to discuss the business side of entertainment business as well as networking and relationship building. I am a member of "The World Networks Inc." a professional business networking organization serving as an ambassador and advisory board member.', 'Co-Producer/Actor -Dream Cinema Productions LLC International', 'Dream Cinema Films LLC International', '[{"company":"Dream Cinema Films LLC International","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Co produces large budget theatrical Films with International distributionPublicity, Media experience, background in radio, and filmInvestor relationsProject management on films and company projects through completionStrategic management planning for movie slates and special projectsMember of SAG-AFTRA","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Dream Cinema Films LLC International","title":"Co Producer/Actor"}],"url":""},{"company":"Dream Cinema Films LLC International","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Co produces large budget theatrical Films with International distributionPublicity, Media experience, background in radio, and filmInvestor relationsProject management on films and company projects through completionStrategic management planning for movie slates and special projectsMember of SAG-AFTRA","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Dream Cinema Films LLC International","title":"Director Of Public Relations"}],"url":""},{"company":"Lady J & Associates","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Entertainment company for Films, Media and Productions.","duration":"May 2012 Jun 2021 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jun 2021","start_date":"May 2012","subtitle":"Lady J & Associates","title":"CEO"}],"url":""},{"company":"Jack Henry & Associates","company_id":"jack-henry-&-associates","location":"","positions":[{"description":"Install core systems for Credit UnionsInstallation online ATM/Debit between the network an core systemProvided client trainingConsultant for Business Continuity Plans (BCP)Development of Business Continuity PlansConducted mock disaster drillsStrategic planning with credit union senior management for company goalsProblem resolutionStrong relationship skills working with 3rd party vendors and clients","duration":"Apr 2000 Dec 2014 14 years 9 months","duration_short":"14 years 9 months","end_date":"Dec 2014","start_date":"Apr 2000","subtitle":"Jack Henry & Associates","title":"Client Relationship Manager"}],"url":"https://www.linkedin.com/company/jack-henry-&-associates"}]', '["Walter R D BROWN “A Star ”","LinkedIn User “Judy is the greatest Totally Recommendation In the Highest Domain , Beyond The Hidden Pavillion ”"]']### Assistant: The agent's job is to manage relationships and strategic planning for a film production company, and today the agent is reaching out to the user to discuss potential collaboration opportunities in the entertainment industry.
### Human: Agent: ['Miguel DAmato', 'I am fascinated by opportunities to dig into customer problems and solve them with business strategy, leadership, and modern technology. I’ve always sought to look under the hood and develop efficient solutions by considering diverse perspectives and relying on data analytics. As a data-driven and insightful media professional, I help senior executives develop go-to-market partnerships and distribution strategies in Latin America. From cable companies in the Pay-TV landscape to streaming services (SaaS), I’ve grown my skills in D2C strategy, business development, revenue management, negotiations, and team building. My joy in strategic and commercial planning, so far, has come from leading cross-functional teams across multiple territories to achieve business objectives. I have spent the last several years utilizing my diverse background to find ways to learn quickly, handle uncertainty, and build trust with people from multiple disciplines all over the World. Specifically, I was able to hone these skills while studying in France and Singapore and working in retail for Apple distributors, in consumer goods for Kellogg’s, in advertising for Warner Media, and music for Deezer. Outside of work, I continuously seek additional opportunities to nourish my curiosity to learn about different cultures and learn from group dynamics. If I’m not bringing people together in football teams inspiring them to win a tournament, I’m leading others under adverse circumstances as an Emergency Response Team Leader assisting the local fire department or as a volunteer for non-profit organizations. As I’ve mentioned before, I enjoy meeting new people and learning from diverse perspectives, so feel free to reach out if you want to talk about media, different cultures, or football. I am authorized to work for any employer in the US, the European Union, and Colombia.', '\| INSEAD MBA \| Revenue Management \| SaaS Partnerships & Distribution Strategy \| FP&A \| 6+ Years in Media \| LATAM & US \|', 'LinkedIn', '[{"company":"LinkedIn","company_id":"linkedin","industry":"Internet","location":"United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jan 2021","subtitle":"LinkedIn","title":"Sales Policy Program Manager - Global Sales Operations"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"UEFA","company_id":"uefa","location":"","positions":[{"description":"","duration":"Nov 2020 Dec 2020 2 months","duration_short":"2 months","end_date":"Dec 2020","start_date":"Nov 2020","subtitle":"UEFA","title":"Market Strategy Consultant"}],"url":"https://www.linkedin.com/company/uefa"},{"company":"INSEAD","company_id":"insead","location":"Paris Area, France","positions":[{"description":"","duration":"Dec 2018 Dec 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2019","start_date":"Dec 2018","subtitle":"INSEAD","title":"MBA Graduate"}],"url":"https://www.linkedin.com/company/insead"},{"company":"Deezer","company_id":"deezer","location":"Paris","positions":[{"description":"","duration":"Jul 2019 Sep 2019 3 months","duration_short":"3 months","end_date":"Sep 2019","start_date":"Jul 2019","subtitle":"Deezer","title":"Commercial Partnerships MBA Intern"}],"url":"https://www.linkedin.com/company/deezer"},{"company":"Warner Media","company_id":"warnermedia","location":null,"positions":[{"description":"","duration":"Aug 2014 Dec 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2018","start_date":"Aug 2014","subtitle":"Warner Media","title":"Strategic Planning Manager (Regional Market, Central America, Ecuador)"},{"description":"","duration":"Aug 2012 Aug 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2014","start_date":"Aug 2012","subtitle":"Turner Broadcasting (Time Warner)","title":"Strategic Planning Analyst (Colombia, Central America, Venezuela)"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Kellogg Company","company_id":"kellogg-company","location":"Colombia","positions":[{"description":"","duration":"Feb 2012 Jul 2012 6 months","duration_short":"6 months","end_date":"Jul 2012","start_date":"Feb 2012","subtitle":"Kellogg Company","title":"Cost Analyst, Supply Chain Finance Partner"}],"url":"https://www.linkedin.com/company/kellogg-company"},{"company":"Somos Arco (Leasing Bancoldex)","company_id":"somos_arco","location":"Colombia","positions":[{"description":"","duration":"May 2010 Sep 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2011","start_date":"May 2010","subtitle":"Somos Arco (Leasing Bancoldex)","title":"Commercial Analyst, Internal Auditing team leader"}],"url":"https://www.linkedin.com/company/somos_arco"},{"company":"Mac Center","company_id":"mac-center-colombia","location":"Bogotá, Colombia","positions":[{"description":"","duration":"Nov 2009 May 2010 7 months","duration_short":"7 months","end_date":"May 2010","start_date":"Nov 2009","subtitle":"Mac Center","title":"Treasury Manager"}],"url":"https://www.linkedin.com/company/mac-center-colombia"}]', '["Laurence Miall - d\'Août “Miguel did a brilliant internship with us at Deezer. In a short 6 weeks (both in Paris and Bogota), he fully grasped market opportunities, team strengths and weaknesses, and improvement recommendation on product market fits in D2C and in Partners\' deals. I would recommend Miguel for a full time job, and welcome him back at Deezer .”","Rafael Vansan “I\'ve worked with Miguel for several years and it was such a great opportunity to have him on our team. We were able to take several projects and tasks to a further level due to his ability on working complex scenarios in a timely manner. When I had to absent myself for some time, Miguel took over all the responsibilities and even went beyond on certain goals we had pending. It was a real loss to have him leave because he\'s also a great person with a great character, but I am sure he did it for the right purposes and I am also certain he\'s on track to accomplish so much more on his professional career.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to develop go-to-market partnerships and distribution strategies in Latin America, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in strategic brand and executive communications initiatives.
### Human: Agent: ['Erick Irigoyen', 'Erick is a Solutions Architect at AWS. He works closely with customers to understand their business challenges and identify how AWS can be leveraged to achieve their strategic goals. His work has primarily focused on projects related to text analytics, visualization, risk modeling and advanced analytics. Prior to joining AWS, he was a Senior Consultant at Deloitte’s Advanced Analytics practice where he led workstreams in several engagements across the United States focusing on the Financial Services, Health Care and Life Sciences, and Human Capital industries. Erick holds a B.S. in Business from the University of San Francisco and an M.S. in Analytics from North Carolina State University.', 'Solutions Architect at Amazon Web Services (AWS) - AI/ML and Semiconductors', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Amazon Web Services (AWS)","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Alteryx","company_id":"alteryx","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2019 Jun 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2020","start_date":"Apr 2019","subtitle":"Alteryx","title":"Solutions Engineer, West Enterprise Team"}],"url":"https://www.linkedin.com/company/alteryx"},{"company":"SAS","company_id":"sas","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jun 2016 Apr 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2019","start_date":"Jun 2016","subtitle":"SAS","title":"Systems Engineer, West Financial Services Team"}],"url":"https://www.linkedin.com/company/sas"},{"company":"Deloitte","company_id":"deloitte","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2012 Jun 2016 4 years","duration_short":"4 years","end_date":"Jun 2016","start_date":"Jul 2012","subtitle":"Deloitte","title":"Consultant/ Senior Consultant - Advanced Analytics and Modeling"}],"url":"https://www.linkedin.com/company/deloitte"}]', '["Michelle Chua “Erick has great knowledge on Alteryx and was patient and helpful when going through Alteryx. He explained in details why we should use particular tool in Alteryx and not the other. Erick is definitely someone whom you can approach. Its really nice working with Erick. l Looking forward to working with Erick again! ”","Tyler Freckmann “Erick is a fantastic Sales Engineer. He is incredibly customer-focused and always knows how to tell a story. Not only that, but he is more technical than he might give himself credit for. He is very strategic, incredibly good at navigating relationships, and also a very good mentor. Any team would be lucky to have him both to drive better and more valuable relationships with customers, as well as to help mentor new grads navigate the professional world.”"]'] User: ['Simran Assudani (Simmy)', 'Marketing Analytics graduate student with a diverse skill set including a broad-based understanding of marketing, data analytics, content creation, digital marketing, consumer insights and research; a strong work ethic with the ability to take lead and accomplish goals; a self-starter, detail-oriented, and a successful problem-solver. I work extensively on data related to customers’ journey through the marketing funnel and help derive actionable insights and data-based recommendations to the growth team while helping leadership drive business through informed decisions.', 'Marketing Data Analyst Intern at Bentley Systems', 'Bentley Systems', '[{"company":"Bentley Systems","company_id":"bentley-systems","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Bentley Systems","title":"Marketing Data Analyst Intern"}],"url":"https://www.linkedin.com/company/bentley-systems"},{"company":"DePaul University","company_id":"depaul-university","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"DePaul University","title":"Digital Marketing Analyst"}],"url":"https://www.linkedin.com/company/depaul-university"},{"company":"Kellstadt Marketing Group (KMG)","company_id":"kellstadt-marketing-group","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Kellstadt Marketing Group (KMG)","title":"Director of Public Relations and Membership"}],"url":"https://www.linkedin.com/company/kellstadt-marketing-group"},{"company":"DePaul University - Charles H. Kellstadt Graduate School of Business","company_id":"depaul-university---charles-h.-kellstadt-graduate-school-of-business","location":"United States","positions":[{"description":"•Led a team by monitoring donor acquisition, donor retention by having effective communicationwith the stakeholders.•Identified new donors and sponsors while maintaining a relationship with current partners anddonors.•Developed effective proposals for grants, fundraising, marketing material not limited to contentcreation and communication.•Liaise with internal and external stakeholders to develop brochures, marketing strategy and annualreports by creating a dashboard for institutional fundraising in Tableau.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"DePaul University - Charles H. Kellstadt Graduate School of Business","title":"Digital Telefund Executive"}],"url":"https://www.linkedin.com/company/depaul-university---charles-h.-kellstadt-graduate-school-of-business"},{"company":"Satguru Computers","company_id":null,"location":"Mumbai, Maharashtra, India","positions":[{"description":"•Defined & executed the marketing and communication activities according to the marketing plan•Led agency\'s internal digital marketing initiatives•Worked on Ad Hoc projects for multiple digital campaigns for setting up automated reporting bybuilding Dashboards from data collected from various sources on Tableau/Excel.• Performed Quality Analysis on the reports from Google Analytics, to work on the migration of reporting to Google Analytics-Tableau framework for data and visualization.•Designing and implementing a customer retention model to measure and strategize customeracquisition.•Spearheaded a viral digital campaign for one of the company\'s new products.","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Satguru Computers","title":"Digital Marketing Manager"}],"url":""},{"company":"Ramola Cine Ads","company_id":"ramolacineads","location":"Bhandup","positions":[{"description":"•Wrote Press releases for Targeted Media•Developed Marketing Strategies for various Marketing Campaigns using Google Adwords,Hubspot, Mailchimp.•Optimizing and Managing all Social Media accounts•Developed Product messages to attract new customers•Assisting in setting-up and organizing, facilitating Trade Shows","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Ramola Cine Ads","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/ramolacineads"},{"company":"The Minimal Company","company_id":"the-minimal-company","location":"Mulund","positions":[{"description":"•Worked on creating new strategies for digital and social media•Content marketing, Content Curation, and developed plans to bring more customers on-board, Developed Marketing Strategies for various Marketing Campaigns•Created New Database for potential clients using MS Access, MS Excel•Maintained and Analysed Data of Existing Clients using advanced Excel•Successfully brought over $ 300,000 within a period of 2 months","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"The Minimal Company","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/the-minimal-company"},{"company":"Kalpataru Limited","company_id":"kalpataru-limited","location":"Santacruz","positions":[{"description":"•Worked on various Real Estate projects- Luxury and Affordable Housing•Designing e-brochure for the upcoming projects•Evaluated Sales mangers’ comprehension for the projects.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Kalpataru Limited","title":"Product Development Intern"}],"url":"https://www.linkedin.com/company/kalpataru-limited"},{"company":"On Board Films","company_id":null,"location":"Andheri","positions":[{"description":"•Analyzed existing content on YouTube•Developed new YouTube Marketing Strategies•Assisted in creating the \\"MyChabutra App\\"•Worked on various digital media platforms specially YouTube. •Articulated descriptions of various videos and YouTuber\'s on board. •Suggested ratings for the online streaming videos.","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"On Board Films","title":"Digital Marketing Intern"}],"url":""},{"company":"Studysid","company_id":"studysid.com","location":"","positions":[{"description":"•Developed various Marketing Strategies for Marketing Campaigns•Created new campaigns•Expanded overall digital presence•Recruited people in order to expand Study Sid’s online reach.","duration":"May 2017 Jun 2017 2 months","duration_short":"2 months","end_date":"Jun 2017","start_date":"May 2017","subtitle":"Studysid","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/studysid.com"},{"company":"RELIANCE JIO MEDIA PRIVATE LIMITED","company_id":null,"location":"Welingkar College","positions":[{"description":"•Created content for various online platformsfocusing on Video Content•Assisted in Pre-Production and Production. •Analysed and researched Market Trends and Target Audience for Fashion and Lifestyle.•Assisted in creating the JioApp.","duration":"Oct 2016 Nov 2016 2 months","duration_short":"2 months","end_date":"Nov 2016","start_date":"Oct 2016","subtitle":"RELIANCE JIO MEDIA PRIVATE LIMITED","title":"Content Marketing Intern"}],"url":""}]', '["Drishti Budhwani “One of the best co-worker! She has the leadership qualities to ride a team and get the task done efficiently. Complete dedication towards their goal is something that comes naturally to her. ”","Jeet Chudawala “I worked with Simran as a team member. She has been an excellent leader in managing multiple projects. She possesses outstanding Marketing and Data Analytical skills. With her extensive experience and passion for Marketing, I believe she will be a great fit for any organization. ”"]']### Assistant: The agent's job is to work closely with customers to understand their business challenges and identify how AWS can be leveraged to achieve their strategic goals. Today, the agent is reaching out to the user because they need to discuss potential solutions for optimizing marketing analytics using AWS services.
### Human: Agent: ['Michael Angotti', '• Seasoned designer with extensive creative, print, digital and production experience. • Exposure across multiple industries; Toy, Retail, HBC, Food, Pharmaceutical, Hospitality, Real Estate.• Utilizes new and traditional best practices to deliver satisfying, accurate and on-time solutions. • Always watching, listening and looking for new trends, learning along the way.', 'Graphics•Branding•Design•Production', 'Various Clients', '[{"company":"Various Clients","company_id":"various-clients-europe","industry":"Design","location":"New Jersey","positions":[{"description":"• Developed branding for STEM and creative play products along with related packaging, instructions and assembly specifications for educational toy brand.• Designed and produced seasonal packaging for Target & Walmart dollar shops for national decoration and notion brand.• Conceived, designed and produced seasonal shops, feature shops, visual merchandising displays and national magazine advertising for Toys”R”Us, including licensed assets like Star Wars: The Clone Wars, Apple iPod and Sony Pictures Home Video.• Servicing a boutique cosmetic & skin care client; developed branding, packaging solutions and online presence to challenge aggressive retail, online and broadcast-advertised competitors. Produced line extensions, concept thru shipping, to enable entry to new market segments.","duration":"Jan 2000 - Present 21 years 7 months","duration_short":"21 years 7 months","end_date":"Present","start_date":"Jan 2000","subtitle":"Various Clients","title":"Creative Consultant"}],"url":"https://www.linkedin.com/company/various-clients-europe"},{"company":"Fairy Tales Hair Care, Inc","company_id":"fairy-tales-hair-care-inc","location":"","positions":[{"description":"• Strategize and create email campaigns, social media content, animation, print & digital advertising.• Create and update packaging, render displays, merchandising concepts and web page mock-ups.• Steward and grow two brands asset libraries, developing new assets and establishing usage.","duration":"Mar 2018 Sep 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2019","start_date":"Mar 2018","subtitle":"Fairy Tales Hair Care, Inc","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/fairy-tales-hair-care-inc"},{"company":"Toys\\"R\\"Us","company_id":"toysrus1","location":"","positions":[{"description":"• Created standards and templates for POP across all channels. Supervised annual outdoor play program POP, including photo direction & supervising freelance talent.• Developed creative for seasonal feature shops and licensed feature shops for Star Wars, TRON: Legacy, Avengers, Barbie, Disney’s Cinderella, Lego Chima, Skylanders and more.• Executed visuals for email promotions, home pages, A-spots and other digital vehicles.","duration":"Jul 2010 Nov 2016 6 years 5 months","duration_short":"6 years 5 months","end_date":"Nov 2016","start_date":"Jul 2010","subtitle":"Toys\\"R\\"Us","title":"Designer"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Eastwest Marketing Group","company_id":"eastwest-marketing-group","location":"","positions":[{"description":"• Detailed production of retail packaging on the Post Cereals account for brands such as Fruity and Cocoa Pebbles, Honey Bunches-of-Oats, Shredded Wheat, Honey Comb and Great Grains.• Maintained Post brand equity and mandatory color on core product and across promotions.","duration":"Dec 2008 Jul 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2010","start_date":"Dec 2008","subtitle":"Eastwest Marketing Group","title":"Production Specialist"}],"url":"https://www.linkedin.com/company/eastwest-marketing-group"},{"company":"Schawk/SGK","company_id":null,"location":"","positions":[{"description":"• Serving on-site to Novartis Consumer Health Company; collaborated with client-side teams to develop new products, line extensions and respective packaging. Maintained existing brand equity and facilitated smooth flow of finished production art to plant.• For Gerber brands, assumed responsibility for domestic and international package design and production art for Baby Care and Wellness categories, redesigning over 400 skus.• For Novartis OTC, created production art for Triaminic, Theraflu, Buckley’s and Gas-X brands.","duration":"Apr 2002 May 2007 5 years 2 months","duration_short":"5 years 2 months","end_date":"May 2007","start_date":"Apr 2002","subtitle":"Schawk/SGK","title":"Packaging Design Specialist"}],"url":""},{"company":"Cendant","company_id":"cendant","location":"","positions":[{"description":"• Managed art direction and production for hospitality division, supervising creative staff, directing design and execution for print and web advertising, business collateral, direct mail, event media and display.• Guided technical production of internal and out-sourced digital assets. Created original illustration and photographic work concurrent with project parameters. • Teamed with marketing to create advertising concepts and copy.• Provided technical support and maintenance for Macintosh creative team.","duration":"Aug 1996 Dec 2001 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2001","start_date":"Aug 1996","subtitle":"Cendant","title":"Production Manager/Art Director"}],"url":"https://www.linkedin.com/company/cendant"}]', '["“In the short time Mike Angotti has worked at Eastwest, he\'s managed to quickly adapt to his role as a production specialist. Bringing with him a level of expertise and attention to detail that is essential for the proper execution of every job that comes to the production department. He\'s a very flexible, approachable individual with a great personality. He takes proper direction the first time around and proactively looks for things an art director may have missed. In the end, his role and contributions to the teams are commendable. I\'m confident he will continue to grow in the company.”","“Michael\'s technical and creative savvy is top notch. His experience in graphic design and production is only surpassed by his willingness to do whatever it takes to get the job done with excellence. His dedication to his craft and his hunger to continue to hone his skills in digital production and design makes Michael a very valuable resource to have in any creative department. I highly recommend him and hope someday to have the opportunity to work with him again.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide creative design solutions for various clients. Today, the agent is reaching out to the user because they need assistance in creating visually engaging marketing materials for their women's health clinic.
### Human: Agent: ['Danielle Betance', 'Human Resources has been my life for the past 17 years. It is my passion to be the information center for the company I work for and the team members I support in the company. HR gives me the opportunity to create relationships and create amazing opportunities for those people. HR Rocks!', 'Regional HR Manager, AmTrust Financial', 'AmTrust Financial', '[{"company":"AmTrust Financial","company_id":null,"location":"Irvine CA","positions":[{"description":"","duration":"May 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"May 2010","subtitle":"AmTrust Financial","title":"Regional Human Resources Manager"}],"url":""},{"company":"The First American Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2009 Sep 2009 6 months","duration_short":"6 months","end_date":"Sep 2009","start_date":"Apr 2009","subtitle":"The First American Corporation","title":"Temporary positon in HRIS Department"}],"url":""},{"company":"Red Mountain Retail Group","company_id":"red-mountain-retail-group","location":"","positions":[{"description":"","duration":"Aug 2005 Apr 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2009","start_date":"Aug 2005","subtitle":"Red Mountain Retail Group","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/red-mountain-retail-group"},{"company":"Touro University International","company_id":"trident-university-international","location":"","positions":[{"description":"","duration":"Jun 2001 Aug 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2005","start_date":"Jun 2001","subtitle":"Touro University International","title":"Human Resources"}],"url":"https://www.linkedin.com/company/trident-university-international"}]', '["Amanda S. “Danielle always goes above and beyond of what her job requires her to. In addition to diligently working on and completing her own assignments, she takes the time to see if others need assistance, whether that means answering a fellow team member’s questions or listening to situations they’re going through and providing them with guidance, support and accountability. I always appreciated Danielle not just for her genuine love and dedication towards her job and the company but also for her caring and supported nature towards all her team members.”","Peter Blied “Danielle Betance is a bright spot in my day whenever I talk to or see her. She exudes positive energy and warmth and has a wonderful way of connecting with people. As an HR Generalist, she has always been extremely helpful with answers about my issues related to compensation and benefits. She is reliable and pushes herself to keep growing and learning in order to better serve her fellow employees. She has also been an integral part of my small group that arose out of a 2 year Leadership program that we participated in together. Her willingness to listen and counsel has been invaluable to me and I know she brings that same attitude to all of her professional and personal relationships. I recommend Danielle as a friend and a colleague and any prospective employer would be wise to hire her as a team member.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and build relationships, and today, the agent is reaching out to the user because they need assistance in coordinating an upcoming healthcare conference.
### Human: Agent: ['Shruti Agrawal', 'Experienced Business Development professional having around 6 years of experience in Data and Analytics area, with an ability to comprehend business problems and objectives, and successfully map it to technical solutions to deliver winning propositions and business outcomes. I have sound knowledge of IT services / outsourcing business, expertise in end to end bid management including the financial structuring and commercial modelling for all types of deals. I possess strong planning, execution and communication capabilities keeping a strong customer focus mindset in order to offer the best possible solutions. Having an engineering background along with MBA in finance, gives me an edge in grasping business, technical and commercial aspects linked to a proposal (RFIs, RFPs, RFQs) quickly. I have always considered my education and my experience as parts of the solid background that will help me in becoming a successful professional in the years to come. With the strong beginning of my post-MBA experience at Wipro where I learnt the nuances of business development and pre-sales, I am now ready to move on to explore other challenging opportunities, always willing to learn and adapt accordingly.', 'Senior Business Analyst', 'Wipro Limited', '[{"company":"Wipro Limited","company_id":"wipro","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Strong experience in eliciting, defining, analyzing and documenting business and user needs in the form of business, functional, non-functional requirements, size, complexity, priorities, and risksMap the new data feeds with the requirements of downstream systems (DWH, Regulatory systems etc)Coordinate with Business, Architects and Vendor on the functional configuration and the co-existence approachStrong communication and problem-solving skills; ability to drive solutions with the clients and technical teamAble to work in and support a team environment across different time zonesStrong project management and technology skills","duration":"Jun 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Wipro Limited","title":"Senior Business Analyst"},{"description":"As part of the Solution Design & Go-to Market (GTM) Team of Wipro’s Data and Analytics Service line handling multi- million-dollar deals, catering to Financial Services clients having the following responsibility• End to End execution of RFI’s, RFPs (Handled large Development and Support deals) - Understand client requirements from RFPs/RFIs as well as gathering information through client interactions. Design a cost effective and competent solution, preparing response decks and documents, provide sizing and pricing of deals. • Account management/mining – Identifying key focus accounts and potential revenue opportunities in Analytics, Business Intelligence and Information Management space in each of those accounts by holding discussions with Account managers and delivery team; Preparing a plan with Sales team and practice team to target these accounts with existing solutions; Engaging with accounts and conceptualizing proactive solutions to be positioned. • Collaboration with various Stakeholders – Working in collaboration with customer stakeholders and cross-functional teams (Account Manager, Solution Architect, Legal, Sales and Marketing) within the organization. • Pipeline tracking/Management – Tracking the sales pipeline, order booking and revenue generated throughout the sales cycle and prepare reports for leadership review on a need basis. • Sales Enablement - Support Sales teams by creating marketing collateral and bringing out the best value proposition. Engage with the technical team to position IP/tools/accelerators as a part of the proposals and showing cost benefits.• Planning/Handling Client Visits – Planning agenda, sessions, demos and collateral to be positioned as a part of client visits through detailed discussions with Sales and Technical teams.","duration":"Jan 2018 Jun 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2020","start_date":"Jan 2018","subtitle":"Wipro Limited","title":"Senior Presales Consultant"},{"description":"","duration":"Jan 2016 Dec 2017 2 years","duration_short":"2 years","end_date":"Dec 2017","start_date":"Jan 2016","subtitle":"Wipro Limited","title":"Presales Consultant"},{"description":"","duration":"Jun 2014 Dec 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2015","start_date":"Jun 2014","subtitle":"Wipro Limited","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"IARC Pvt Ltd.","company_id":"iarc-pvt-ltd.","location":"","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"IARC Pvt Ltd.","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/iarc-pvt-ltd."}]', '["LinkedIn User “I was working with Shruti in a major core banking transformation project, she is a knowledgeable core banking domain expert with strong sales background. Since joined the team she was actively looking for pain points and brought in lot of process improvements. She also started leading the team who handles allocation, sizing and status report. She had very good communication skills, great team player, very energetic and willingness to learn and take on additional responsibilities. It was great working with you, I wish you all the very best!”","Wai Yi (Winnie) Li. MBA,PMP,PSM,FRM “Shruti joined my team to execute a highly complex core banking replacement project. Immediately she joined the team, she mastered the necessity to collect the data requirement , compile the transmission details and SLA fro each interface. She also ran extra miles to liaison with QA to communicate the special scenario to be input into the system to fulfill all the test cases for each individual data element. Shruti is very sharp and brilliant business / data / system analyst and I am sure you will share the same feelings once you get to know her. ”"]'] User: ['J. Brian Blalock', 'Accomplished professional with deep experience in the fiduciary and investment management field who specializes in working with Sponsors of qualified and non-qualified retirement plans, consultants and other investment professionals. Recognized by PlanSponsor Magazine as one of the Most Successful Retirement Plan Advisers in the country, I appreciate long-term relationships which allow me to add value over my clients’ lifetime. Throughout my career, I have been responsible for: developing new relationships, portfolio and investment management, trust and fiduciary administration, employee development, product development and profit/loss management; but I value most seeing my clients have successful outcomes.', 'Vice President \| Managing Client Consultant \| Investment Management\| Retirement Planning', 'Fifth Third Bank', '[{"company":"Fifth Third Bank","company_id":"fifth-third-bank","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Nov 2001 - Present 20 years 5 months","duration_short":"20 years 5 months","end_date":"Present","start_date":"Nov 2001","subtitle":"Fifth Third Bank","title":"Vice President"},{"description":"","duration":"Nov 2001 - Present 20 years 5 months","duration_short":"20 years 5 months","end_date":"Present","start_date":"Nov 2001","subtitle":"Fifth Third Bank","title":"Vice President"}],"url":"https://www.linkedin.com/company/fifth-third-bank"},{"company":"SunTrust Bank","company_id":"linkedinsuntrustng","location":"","positions":[{"description":"","duration":"Nov 1995 Nov 2001 6 years 1 month","duration_short":"6 years 1 month","end_date":"Nov 2001","start_date":"Nov 1995","subtitle":"SunTrust Bank","title":"Retirement Services"}],"url":"https://www.linkedin.com/company/linkedinsuntrustng"}]', '["Ilona Julia Borish “Brian and I work together on various mutual clients as well as my own 401k plan. He provides good feedback and we are able to bounce ideas back and forth to help benefit our clients and our businesses. He stays on top of changes in laws and rules related to retirement plans.”","Denise Johnson “Brian is an exceptional Retirement Plan Administrator/Designer. His attention to detail goes above and beyond expectations. Brian also performs well as a Sales/New Business Development specialist covering not only Retirement Plans but also Foundation & Endowment clients/prospects. I would highly recommend Brian as a trusted Financial advisor and/or business partner.”"]']### Assistant: The agent's job is to develop new relationships and provide investment management and retirement planning services. Today, the agent is reaching out to the user because they have identified a potential opportunity to collaborate on a retirement plan for one of the user's clients.
### Human: Agent: ['Lev Koszegi', 'Site Reliability Engineer with over 15 years’ Software and Data Engineering experience in design, development, deployment and support of data-delivery solutions, with special focus on operational excellence throughout the full stack. Passionate about continuous improvement using DevOps, DataOps, and Lean Management principles in Agile teams to increase velocity, reliability, scalability, and value delivered while reducing waste across the entire value stream.', 'DevOps / DataOps Site Reliability Engineer', 'The Standard', '[{"company":"The Standard","company_id":"the-standard","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"The Standard","title":"Site Reliability Engineer"},{"description":"Deliver data solutions for business partners at The Standard, including requirements gathering, data analysis, solution architecture & design, system monitoring, incident analysis and resolution. Champion efforts to mature CI/CD, TDD, & Site Reliability in the company’s Enterprise Data & Analytics Program. Provide consulting & recommendations to business partners using our data solutions. Long familiarity with the company’s transactional and operational systems and how to use ETL/ELT/LETS to move data from them into data lake and data marts. Tech lead on implementation of our Microsoft BI stack in 2012. Technologies in addition to those listed above include ServiceNow and CA Workload Automation ESP Edition.","duration":"Jun 2012 Mar 2022 9 years 10 months","duration_short":"9 years 10 months","end_date":"Mar 2022","start_date":"Jun 2012","subtitle":"The Standard","title":"Data Engineer"},{"description":"Delivered analysis, design, development, implementation, and support of enterprise applications and Expert Systems using C#.Net, C++ and Visual Basic, through all phases of the Software Development Life Cycle.","duration":"Mar 2006 Jun 2012 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2012","start_date":"Mar 2006","subtitle":"The Standard","title":"Software Engineer"},{"description":"Delivered analysis, design, development, implementation, and support of end-user MS Office applications and departmental intranet site using dynamic HTML, CSS, data binding, JavaScript, CGI and Adobe forms. Designed tools linking MS Office apps to Oracle data sources, web applications, and Remedy AR.","duration":"Nov 2002 Mar 2006 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2006","start_date":"Nov 2002","subtitle":"The Standard","title":"Desktop Tools Specialist"}],"url":"https://www.linkedin.com/company/the-standard"},{"company":"Heartistry Graphics","company_id":null,"location":"","positions":[{"description":"Developed dynamic websites for a variety of clients. Created illustrations, designs, and layouts for packaging and promotional material. Developed dynamic websites for a variety of clients. Created illustrations, designs, and layouts for packaging and promotional material.","duration":"Nov 1999 Nov 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2002","start_date":"Nov 1999","subtitle":"Heartistry Graphics","title":"Graphic & Web Designer"}],"url":""},{"company":"The Standard","company_id":"the-standard","location":"","positions":[{"description":"Administered Billing and Contract systems for Employee Benefits. Assisted with implementation of GroupFacts system upgrade for Y2K. Created end-user applications to support the Group Policy Administration teams. Administered Billing and Contract systems for Employee Benefits. Assisted with implementation of GroupFacts system upgrade for Y2K. Created end-user applications to support the Group Policy Administration teams.","duration":"Apr 1997 Nov 1999 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 1999","start_date":"Apr 1997","subtitle":"The Standard","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/the-standard"}]', '["Curtis Marsden “Lev is not just technically adept with attention to detail and always looking to learning new things. He is also very personable with a great sense of humor. Lev is always a pleasure to work with. I would work with him again without hesitation. You can count on him to do the job the right way the first time.”","Stephen Abbott “I worked with Lev at The Standard and am happy to recommend him. He\'s very astute, knows his technology and is an extremely hard worker. Given a problem or task he is able to determine what needs to be done and then do the work necessary to make things happen. I would be happy to work with Lev again in the future, should the opportunity present itself.”"]'] User: ['Greg Buchanan', 'Over 30 years experience working on Defined Benefit pension plans. Specialties: Defined Benefit plans', 'Pension Actuary', 'Home', '[{"company":"Home","company_id":null,"location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Apr 2020","subtitle":"Home","title":"Retired"}],"url":""},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"","duration":"Jun 2014 Apr 2020 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2020","start_date":"Jun 2014","subtitle":"Fidelity Investments","title":"Contractor"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"Lead project team as the Defined Benefit expert on new business implementations (bringing in new clients) and Corporate Actions (projects on existing clients).Gather, learn, and document comprehensive Defined Benefit Plan information.Communicate this information effectively with broad audiences.Collaborate with internal business partners across diverse disciplines to develop and implement effective solutions on behalf of our clients. Lead project team as the Defined Benefit expert on new business implementations (bringing in new clients) and Corporate Actions (projects on existing clients).Gather, learn, and document comprehensive Defined Benefit Plan information.Communicate this information effectively with broad audiences.Collaborate with internal business partners across diverse disciplines to develop and implement effective solutions on behalf of our clients.","duration":"Jun 2007 Dec 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2009","start_date":"Jun 2007","subtitle":"Fidelity Investments","title":"Senior Pension Benefit Consultant"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"United Actuarial Services","company_id":null,"location":"","positions":[{"description":"Enrolled actuary for over 20 multi-employer pension plansServed as clients’ primary contact presenting all valuations, studies and reportsProvided analyses to Boards of Trustees at their meeting and made presentations to large groups of plan participantsManaged analysts’ work on valuations, cost studies and related services to meet deadlinesReviewed plan documents and SPD’s for compliance and desired benefit designAcquired new business through successful presentations of firm proposals","duration":"Oct 2003 Jan 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2007","start_date":"Oct 2003","subtitle":"United Actuarial Services","title":"Consulting Actuary"}],"url":""},{"company":"Gardner & White","company_id":"gardner-&-white","location":"","positions":[{"description":"Sole consultant for all defined benefit clients, Church and Single EmployerPrepared and filed all government filingsPerformed all benefit calculations and annual benefit statementsPrepared valuations, studies, FAS 87/88/132R and any other required reports Sole consultant for all defined benefit clients, Church and Single EmployerPrepared and filed all government filingsPerformed all benefit calculations and annual benefit statementsPrepared valuations, studies, FAS 87/88/132R and any other required reports","duration":"Apr 1997 Oct 2003 6 years 7 months","duration_short":"6 years 7 months","end_date":"Oct 2003","start_date":"Apr 1997","subtitle":"Gardner & White","title":"Consulting Actuary"}],"url":"https://www.linkedin.com/company/gardner-&-white"},{"company":"McCready and Keene","company_id":null,"location":"","positions":[{"description":"Managed and helped prepare valuations, studies and FAS 87/88/132R reportsDeveloped benefit calculation spreadsheets and reviewed benefit calculationsManaged preparation and filing of all government formsReviewed plan documents and SPD’s for compliance and desired benefit design Managed and helped prepare valuations, studies and FAS 87/88/132R reportsDeveloped benefit calculation spreadsheets and reviewed benefit calculationsManaged preparation and filing of all government formsReviewed plan documents and SPD’s for compliance and desired benefit design","duration":"Apr 1981 Apr 1997 16 years 1 month","duration_short":"16 years 1 month","end_date":"Apr 1997","start_date":"Apr 1981","subtitle":"McCready and Keene","title":"Consulting Actuary"}],"url":""},{"company":"Capital Holding Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1975 Apr 1981 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 1981","start_date":"Feb 1975","subtitle":"Capital Holding Corporation","title":"Student Actuary"}],"url":""}]', '["Brian Buckley “I worked with Greg on an implementation project at Fidelity Investments. Greg is an experienced pension actuary with solid defined benefit and actuarial skills. Greg was always willing to assist others during the project and I valued him as a resource. Every member of the team enjoyed working with Greg. He was both professional and personable. Greg would be a welcome and valuable addition to any organization.”","Andrew McConnell “Greg is very easy going, always willing to learn new things, listens to other points of view and is not afraid to provide his input in a team setting.”"]']### Assistant: The agent's job is to provide consulting and recommendations on data solutions, and today the user is reaching out to the agent because they need assistance with implementing effective solutions for their Defined Benefit pension plans.
### Human: Agent: ['Michael Bloom', 'Professional Associates for Consultation and Training (PACT)Consulting and training in non-profit management, school improvement and technology integration, Value added analysis, strategic planning, grant writingLake County Educational Service Center - Director of Technology Integration including videoconferencing, Web 2.0 applications, Smart Board Usage, Teacher trainingGarfield Heights Community Center - Director of multi- service center including Head Start, Senior Programs, JTPA, after school programs, senior services, adult educationSpecialties: Training in areas of human resources, school improvement and technology integration.Grant writing, fund development, and strategic planning', 'President at PACT Associates', 'PACT Associates', '[{"company":"PACT Associates","company_id":null,"location":"Aurora, Ohio","positions":[{"description":"Consulting and Training in Educational Technologies including: Web 2.0, Videoconferencing, Internet Safety, and Streaming video. Also grant and fund development for schools in areas of capital improvements, programs, and technology infrastructure.","duration":"Jan 2001 - Present 20 years 7 months","duration_short":"20 years 7 months","end_date":"Present","start_date":"Jan 2001","subtitle":"PACT Associates","title":"President"}],"url":""},{"company":"Eliza Bryant Village","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"Produces funded grants and conducts professional training in areas of skill improvement","duration":"Jun 2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"Jun 2009","subtitle":"Eliza Bryant Village","title":"Grants Manager"}],"url":""},{"company":"Tucson Youth Development Inc.","company_id":null,"location":"","positions":[{"description":"Non-profit organization and Charter High School for at-risk youths.Located in Tucson, Arizona, this organization provides youths with job training, summer jobs, employability skills training and a Charter High School.Supervised over 50 staff, conducted fund raising and grant writing, budgeting, staff development, and curriculum development.","duration":"Nov 2006 Sep 2007 11 months","duration_short":"11 months","end_date":"Sep 2007","start_date":"Nov 2006","subtitle":"Tucson Youth Development Inc.","title":"Executive Director"}],"url":""},{"company":"Lake County Educational Service Center","company_id":null,"location":"","positions":[{"description":"Responsible for school improvement and teaching by integrating a variety of technologies into teaching and learning. These included:videoconferencing, streaming video, web logs, podcasting, smart boards, and various types of instructional software.Wrote grants totaling over 900,000, conducted teacher training workshops, coordinated lesson plans with educational content providers, troubleshot technology issues, facilitated distance learning events.","duration":"Oct 2000 Jul 2006 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jul 2006","start_date":"Oct 2000","subtitle":"Lake County Educational Service Center","title":"Director of Instructional Technology"}],"url":""}]', '["“Michael and I were colleagues at Ohio SchoolNet (now eTech) in the 90\'s, and several times over the years since then I have contracted his services for training and grant reviews. He is reliable and steadfast, and a clever and well rounded professional. He has proven repeatedly his ability to successfully deliver results in fundraising, technical solutions, and personnel training. I recommend him highly,”","“I worked with Michael both as a business partner and a fellow Board Member of a Charitable Organization. He not only added direction and organizational skills to both entities, but more important he lead by example and hard work.”"]'] User: ['Wilma Dague', 'Education professional. Responsible for serials and invoices in an academic library, have been a paraeducator for SPED, and proofread for an academic dictionary. Would like to learn more about grant writing. Currently a paraeducator substitute for Tacoma Public Schools, but I am pursuing a permanent position.', 'Library', 'Tacoma Public Schools', '[{"company":"Tacoma Public Schools","company_id":"tacoma-public-school","industry":"Education Administration Programs","location":"","positions":[{"description":"Help kids be safe and learn mostly in preschool to 5th grade for Tacoma Public Schools. Listen to the directions of the certified teacher and respond to the needs of the teacher and the learners. Help kids be safe and learn mostly in preschool to 5th grade for Tacoma Public Schools. Listen to the directions of the certified teacher and respond to the needs of the teacher and the learners.","duration":"Nov 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Tacoma Public Schools","title":"Substitute Paraeducator"}],"url":"https://www.linkedin.com/company/tacoma-public-school"},{"company":"Keystone Learning","company_id":null,"location":"Ozawkie, Kansas","positions":[{"description":"Found resources for professionals in the field, contacted human resources, basic librarian work combined with secretarial work. Went to various schools in Kansas and taught reading as intervention for students who might qualify for the gifted program. Found resources for professionals in the field, contacted human resources, basic librarian work combined with secretarial work. Went to various schools in Kansas and taught reading as intervention for students who might qualify for the gifted program.","duration":"Apr 2013 May 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2015","start_date":"Apr 2013","subtitle":"Keystone Learning","title":"Instructor/Paraeducator"}],"url":""},{"company":"Benedictine College","company_id":"benedictine-college","location":"","positions":[{"description":"Maintained print and electronic subscriptions and access, including correspondence about these subscriptions. Helped students and other patrons at the reference desk, coded invoices for payment, and processed books and periodicals. Open to contributing to other tasks. Maintained print and electronic subscriptions and access, including correspondence about these subscriptions. Helped students and other patrons at the reference desk, coded invoices for payment, and processed books and periodicals. Open to contributing to other tasks.","duration":"2007 2012 5 years","duration_short":"5 years","end_date":"2012","start_date":"2007","subtitle":"Benedictine College","title":"Serials Coordinator"}],"url":"https://www.linkedin.com/company/benedictine-college"},{"company":"Atchison Public Schools","company_id":null,"location":"","positions":[{"description":"Assisted special-needs preschoolers with physical, intellectual and emotional needs. Also supervised students in the gym before school and on the playground, and kept children safe by riding on the preschool bus. Assisted special-needs preschoolers with physical, intellectual and emotional needs. Also supervised students in the gym before school and on the playground, and kept children safe by riding on the preschool bus.","duration":"Oct 2004 May 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2008","start_date":"Oct 2004","subtitle":"Atchison Public Schools","title":"Paraeducator"}],"url":""}]', '["Chloe Donaldson “Wilma was always great to work with, a lot of fun, and knows so much about library resources!”","Tony Mullis “Wilma is an exceptional individual. It was always a pleasure to visit her at the Benedictine College library. She had a great working relationship with her colleagues and with the faculty.”"]']### Assistant: The agent's job is to provide consulting and training in non-profit management and technology integration, and today, the agent is reaching out to the user because they need assistance with grant writing and learning more about the process.
### Human: Agent: ['Dion Reyes-Quiocho, LUTCF', "9/12 I am fortunate to have the opportunity to know Dion on a Professional and Personal level. It is obvious her business personality is solidified with strong aspects of her personality, character and ethics. She is very responsible and hardworking both 'on or off the clock.' I always looked forward to her appointments/meetings in our office, because her smile and enthusiasm was infectious! She will always be a person that I will trust and respect. Joe Discipulo 6/12 Dion has been my health care representative for about 2 years, she has helped with any and all issues I've had including changing my payment dates and helping me find a doctor that is covered under my health care coverage. I am very appreciative of all the help she has given me. She loves helping others and loves her job. I recommend her to anyone I know that is looking for health insurance, life insureance or just supplimental insurance. I hope to be as successful as her some day. Crystal Bear 6/12 I heartily endorse Dion to find a suitable AND AFFORDABLE insurance policy for you. She was able to set me up for one when several other companies/people told me I was out of luck; it couldn't be done. I have a very unique health situation and she was able to set me up with a decent policy with no waiting time! Thank you, Dion! -Dorrin Rosenfeld 6/12 Dion it is a real treat to endorse you. It is a thrill to know someone who knows their business. Knowledge is key to gaining customer understanding. You are always responsive. I never have to wait for you to get back to me. I also always know that you're shopping to get me the best price possible for my insurance product. Thanks for being available for the dumb questions customers always ask. I never feel frustrated when I talk to you. Don Laws Specialties: 7/12 I am highly recommend Dion, She is truly an expert in her job with a kind and very friendly personality. During the past year she has been helping me and my family a lot and we really appreciate her hard work. Nazanin Yasavolian", 'Licensed Benefits Consultant at Health Markets Insurance Agency', 'HealthMarkets', '[{"company":"HealthMarkets","company_id":"healthmarkets","industry":"Insurance","location":"Bay Area","positions":[{"description":"I am passionate about listening and providing solutions to each of my client\'s Insurance needs. I see myself as a \\"Financial Physician\\". One of my most important jobs is gathering sufficient information about my clients so that I develop well-founded recommendations to design balanced financial protection. I service my client\'s Life, Long-Term Care, Medicare, Retirement and Health Insurance to assure their goals are being met. I am determined to help someone every day some way, some how...-Dion","duration":"Mar 2008 - Present 14 years 1 month","duration_short":"14 years 1 month","end_date":"Present","start_date":"Mar 2008","subtitle":"HealthMarkets","title":"Licensed Insurance Consultant"}],"url":"https://www.linkedin.com/company/healthmarkets"},{"company":"NAIFA-California","company_id":"naifa-california","location":"San Francisco Peninsula","positions":[{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"NAIFA-California","title":"President"}],"url":"https://www.linkedin.com/company/naifa-california"},{"company":"Alarm Promotions \\"ADT\\"","company_id":null,"location":"Livermore, CA","positions":[{"description":"","duration":"Jan 2003 Mar 2008 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 2008","start_date":"Jan 2003","subtitle":"Alarm Promotions \\"ADT\\"","title":"Security Advisor"}],"url":""}]', '["Smeeta Rishi “Dion is an expert in her area and very responsive.”","Arlene Hadden Marcos “I highly recommend Dion to help anyone with their medical insurance needs. She works hard to find the least expensive, yet quality plan for you and the family. My family and I have worked with her for a few years and I totally trust and appreciate her expertise in the field and her looking out for us.”"]'] User: ['David Templin', 'A software engineer with experience in solving complex problems in domains such as payments, public safety, and medical imaging.', 'Senior Software Engineer at Tilled', 'Tilled', '[{"company":"Tilled","company_id":"tilled","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Tilled","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/tilled"},{"company":"Shipt","company_id":"shipt","location":null,"positions":[{"description":"Designed and implemented several multi-region, distributed payment services.","duration":"Jun 2021 Oct 2021 5 months","duration_short":"5 months","end_date":"Oct 2021","start_date":"Jun 2021","subtitle":"Shipt","title":"Staff Engineer"},{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Shipt","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/shipt"},{"company":"Guideway Care","company_id":"guideway-care","location":"Birmingham, Alabama Area","positions":[{"description":"Principal Software Architect at Guideway Care. Principal Software Architect at Guideway Care.","duration":"Mar 2017 Jan 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2019","start_date":"Mar 2017","subtitle":"Guideway Care","title":"Principal Architect"}],"url":"https://www.linkedin.com/company/guideway-care"},{"company":"Emergency CallWorks","company_id":"emergency-callworks","location":"Birmingham, Alabama Area","positions":[{"description":"Software Engineer responsible for implementing complex features related to 9-1-1 call handling and computer-aided dispatch.Designed and implemented a distributed automatic call distribution (ACD) system which delivers 9-1-1 calls to call takers.Developed tools for solving a variety of challenging technical problems, including automated integration tests, thread deadlock detection, race condition detection, automatic recovery of failed database transactions, asynchronous UI data loading, etc.","duration":"Mar 2011 Mar 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2017","start_date":"Mar 2011","subtitle":"Emergency CallWorks","title":"Principal Staff Software Engineer"}],"url":"https://www.linkedin.com/company/emergency-callworks"},{"company":"SuccessEHS","company_id":"successehs","location":"","positions":[{"description":"Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs. Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs.","duration":"Aug 2009 Apr 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2011","start_date":"Aug 2009","subtitle":"SuccessEHS","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/successehs"},{"company":"ComFrame","company_id":"comframe-software","location":"","positions":[{"description":"Software engineering consultant on a variety of projects with customers such as Emageon. Software engineering consultant on a variety of projects with customers such as Emageon.","duration":"May 2007 Aug 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2009","start_date":"May 2007","subtitle":"ComFrame","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/comframe-software"},{"company":"UAB Department of NeuroImaging","company_id":null,"location":"","positions":[{"description":"The department of NeuroImaging at the University of Alabama at Birmingham Hospital maintains and develops a PACS (picture archiving and communications system) for medical images known as CIMS (the Clinical Image Management System).My responsibility was to add additional capabilities to CIMS to assist with clinical neurosurgery/neurology.The first project involved incorporating stereotactic frame coordinate calculation capabilities into CIMS for use in neurosurgery.The second project involved research and development of prototypical software for multi-modality medical image registration.","duration":"May 2004 Aug 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2005","start_date":"May 2004","subtitle":"UAB Department of NeuroImaging","title":"Programmer/Researcher"}],"url":""}]', '["Mark Thomas “David is an extremely intelligent, thorough, and efficient software engineer. His attention to details and thorough testing lead to high quality code. I\'m privileged to work alongside David and I would highly recommend him for any software engineering position.”","Jeff Mitchell “David is an excellent example of someone who is both willing to take control of technical challenge but at the same time listen to stakeholders and adjust his approach accordingly. I routinely gave David assignments where he had to research new technologies such as Spring MVC and implement different programming paradigms such as JPA, and I was always impressed with his ability to produce working prototypes quickly with adequate analysis of pro\'s and cons of the approach.”"]']### Assistant: The agent's job is to provide insurance solutions tailored to each client's needs, and today, the agent is reaching out to the user to discuss their specific health insurance requirements and find a suitable and affordable plan.
### Human: Agent: ['Paul McKeen', 'Licensed in the state of MA to appraise motor vehicles since 1978.Held every position in family repair business from mechanic to co-owner.Former instructor at Northeastern University in Boston, MA for auto damage appraising.Have testified in court for numerous insurance companies.Striving every day to provide the best in automobile appraisals for all insurance companies.Specialties: Experienced in all types of motor vehicle, light truck and motorcycle damage appraising.Was lead expert witness in an insurance fraud case for a major Insurance carrier in federal court. Investigation and testimony lead to a guilty conviction and settlement of over 2 million dollars.', 'President, Viking Auto Appraisal / Industry Visionary / Consultant / Trendsetter / Leader not a follower / I Love my job', 'Viking Auto Appraisal', '[{"company":"Viking Auto Appraisal","company_id":"viking-auto-appraisal","industry":"Insurance","location":"Eastern Massachusetts","positions":[{"description":"Owner and operating manager of an aggressive automobile appraisal firm servicing all insurance companies.We cover eastern Massachusetts and beyond.Contact us @ 781.828.3301 Owner and operating manager of an aggressive automobile appraisal firm servicing all insurance companies.We cover eastern Massachusetts and beyond.Contact us @ 781.828.3301","duration":"Jan 1992 - Present 29 years 11 months","duration_short":"29 years 11 months","end_date":"Present","start_date":"Jan 1992","subtitle":"Viking Auto Appraisal","title":"President"}],"url":"https://www.linkedin.com/company/viking-auto-appraisal"},{"company":"Northeastern University","company_id":"northeastern-university","location":"","positions":[{"description":"Evening School instructor for NU\'s popular Auto Damage Appraisal Class. Was instrumental in recreating class format to remain up to date with current laws and regulations as well as modern repair techniques. Evening School instructor for NU\'s popular Auto Damage Appraisal Class. Was instrumental in recreating class format to remain up to date with current laws and regulations as well as modern repair techniques.","duration":"Jan 1995 Dec 2008 14 years","duration_short":"14 years","end_date":"Dec 2008","start_date":"Jan 1995","subtitle":"Northeastern University","title":"Evening Instructor"}],"url":"https://www.linkedin.com/company/northeastern-university"},{"company":"Auto Service and Tire Inc","company_id":null,"location":"","positions":[{"description":"Family owned and operated automobile repair facility. Along with the business\' founder William McKeen, was instrumental in tripling shop volume in a short period of time. Today, Auto Service & Tire is the benchmark for honest, accurate and professional auto repairs in the highly competitive independent automotive repair industry. Family owned and operated automobile repair facility. Along with the business\' founder William McKeen, was instrumental in tripling shop volume in a short period of time. Today, Auto Service & Tire is the benchmark for honest, accurate and professional auto repairs in the highly competitive independent automotive repair industry.","duration":"Jan 1978 Oct 2000 22 years 10 months","duration_short":"22 years 10 months","end_date":"Oct 2000","start_date":"Jan 1978","subtitle":"Auto Service and Tire Inc","title":"Manager"}],"url":""}]', '["Richard Beecoff “The best of the best”","Rick DiGiacomo “We were having issues with the Independent Adjusters we assiged for our insureds auto claims. Safety Insurance Company, our biggest carrier, introduced us to Paul. Paul set up a process where our insureds are contacted right away after an accident and their cars are usually seen on the next business day. Since we have been referring our insureds to Paul it\'s been smooth sailing.”","Kerry Wood “Having known Paul for close to 20 yrs, I can unequivocally vouch for his integrity, work ethic, dedication to detail and sense of humor.”","Linda Foman “I am very pleased to write a letter of recommendation for Mr. Paul McKeen in support of his teaching expertise in the Automobile Damage Appraisal program that was offered thru the adult-evening continuing education division at Northeastern University, the College of Professional Studies. I have known Paul for more than 15 years, and I first met and worked with Paul when he was associated with the Auto Appraisal Program at the University. Paul was responsible for teaching the program to a diverse adult-student population requiring a thorough knowledge of the requirements for the State of Massachusetts licensing certification. Along with his teaching duties, he evaluated and advised students on the application process for admission into the program and the State of Mass licensing application process, handling all questions and problems with skill, diplomacy, and discretion. Additionally, he annually updated the course textbook to reflect current industry standards, policy and procedures. Through all of this, I found Paul to be an exceptionally talented individual with an equally high degree of motivation and diligence, superb skills, and judgment. In my interactions with him, he handled everything with attention to details, meeting deadlines imposed under pressure, and follow through with commitment and conscience. In my 20 years of experience in higher education, Paul falls within the top one percent of talented instructors in the areas of technical expertise, dedication to work, attitude, leadership, and most important - enthusiasm. Students consistently called and requested Paul McKeen to be their instructor and wanted to know at which campus he would be teaching. Every time Paul was listed as instructor, his classes filled quickly, most times beyond capacity. I knew I could turn to, rely on, and depend on Paul to provide the best instruction for the students. Through all of our years working together, he always had with a smile and a great sense of humor. It is an honor for me to highly recommend Paul as an instructor. I know that he will be successful in any endeavor he pursues and an asset to any University he teaches for.”"]'] User: ['Isabel De Almeida', 'Experienced insurance professional with expertise in the property and casualty and health insurance products. 31 years experience in the industry mostly construction.', 'Sr Commercial Account Manager/Account Executive', 'SAS Insurance Agency Inc', '[{"company":"SAS Insurance Agency Inc","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"SAS Insurance Agency Inc","title":"Sr Commercial Account Manager/Account Executive"}],"url":""},{"company":"AssuredPartners/The Insurance Centers","company_id":"assuredpartners-cranford","location":"Cranford, NJ","positions":[{"description":"","duration":"Mar 2019 Jul 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2020","start_date":"Mar 2019","subtitle":"AssuredPartners/The Insurance Centers","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/assuredpartners-cranford"},{"company":"Global Indemnity Insurance Agency Inc","company_id":null,"location":"Newark, NJ","positions":[{"description":"","duration":"Dec 2013 Mar 2019 5 years 4 months","duration_short":"5 years 4 months","end_date":"Mar 2019","start_date":"Dec 2013","subtitle":"Global Indemnity Insurance Agency Inc","title":"Manager"}],"url":""},{"company":"Suydam Insurance Agency, LLC","company_id":"suydam-insurance-agency-llc","location":"Somerset, New Jersey","positions":[{"description":"","duration":"Mar 2013 Dec 2013 10 months","duration_short":"10 months","end_date":"Dec 2013","start_date":"Mar 2013","subtitle":"Suydam Insurance Agency, LLC","title":"Director Of Marketing and Renewal Operations"}],"url":"https://www.linkedin.com/company/suydam-insurance-agency-llc"},{"company":"Kore Insurance Holdings, LLC","company_id":"kore-insurance-holdings","location":"Livingston, NJ","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Kore Insurance Holdings, LLC","title":"Sr. Account Manager"}],"url":"https://www.linkedin.com/company/kore-insurance-holdings"},{"company":"Phoenix Insurance Group","company_id":"phoenix-insurance-group","location":"Chester, NJ","positions":[{"description":"","duration":"2005 Feb 2012 7 years","duration_short":"7 years","end_date":"Feb 2012","start_date":"2005","subtitle":"Phoenix Insurance Group","title":"Commercial Account Executive"}],"url":"https://www.linkedin.com/company/phoenix-insurance-group"},{"company":"AssuredPartners/The Insurance Centers","company_id":"assuredpartners-cranford","location":"Clark, NJ","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"AssuredPartners/The Insurance Centers","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/assuredpartners-cranford"},{"company":"Global Indemnity Insurance Agency","company_id":null,"location":"Metuchen, NJ","positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Global Indemnity Insurance Agency","title":"Commercial Account Manager"}],"url":""},{"company":"O\'Gorman & Young Inc. G.R. Murray","company_id":"o%27gorman-&-young-inc-g-r-murray","location":"Chatham, NJ","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"O\'Gorman & Young Inc. G.R. Murray","title":"Commercial Account Manager"}],"url":"https://www.linkedin.com/company/o%27gorman-&-young-inc-g-r-murray"},{"company":"Pilgrim Insurance Agency","company_id":null,"location":"Lyndhurst, NJ","positions":[{"description":"","duration":"1989 1997 8 years","duration_short":"8 years","end_date":"1997","start_date":"1989","subtitle":"Pilgrim Insurance Agency","title":"Commercial Lines Assistant"}],"url":""}]', '["Leo Travers, CIC “I was for a time a colleague of Isabel and was impressed by her thoughtfulness and intelligence and grace under pressure. She never lost track of her goal to do a good job for the client and work for excellent insurance. I feel confident that she can face a challenge and never lose track of an ability to calm and deal with people. She helped me and she helped others, and in that way she is a very selfless person. It is good to work in the same field as someone like Isabel. Leo Travers”","James Costello “We have used Isabel and her firm for all of our insurance needs since our firm was established 12 years ago. We greatly value her expertise and outstanding service, and frequently recommend her and her firm to our clients for all of their insurance needs.”"]']### Assistant: The agent's job is to provide automobile appraisals for insurance companies, and today the agent is reaching out to the user because they need to schedule an appointment to assess the property damage of a construction company's vehicle.
### Human: Agent: ['Cory Ramsey', 'Experienced Account Executive with a demonstrated history of working in the marketing and advertising industry. Skilled in Sales, Sales Prospecting, Team Building, Management, and Leadership. Strong sales professional with a proclivity to finish what I start.', 'Sales Manager at C & C Magnet', 'C&C Magnet, LLC', '[{"company":"C&C Magnet, LLC","company_id":"candcmagnet","industry":"Marketing and Advertising","location":"","positions":[{"description":"","duration":"Jul 2007 - Present 14 years 3 months","duration_short":"14 years 3 months","end_date":"Present","start_date":"Jul 2007","subtitle":"C&C Magnet, LLC","title":"Account Executive"}],"url":"https://www.linkedin.com/company/candcmagnet"},{"company":"Magnet","company_id":null,"location":"Minnesota-Wisconsin-North Dakota-South Dakota","positions":[{"description":"","duration":"Apr 2002 Jul 2007 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jul 2007","start_date":"Apr 2002","subtitle":"Magnet","title":"Advertising Sales Executive"}],"url":""},{"company":"J. Cousineaus","company_id":null,"location":"Maple Grove MN","positions":[{"description":"","duration":"Feb 1998 Aug 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2000","start_date":"Feb 1998","subtitle":"J. Cousineaus","title":"Cook/Door man/Server"}],"url":""},{"company":"National merchandising","company_id":null,"location":"Depere WI","positions":[{"description":"Phone book cover advertising sales Phone book cover advertising sales","duration":"Jan 1994 May 1998 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 1998","start_date":"Jan 1994","subtitle":"National merchandising","title":"Sales Director"}],"url":""},{"company":"Memo marketing","company_id":null,"location":"Osseo, Minnesota","positions":[{"description":"Sold ad space on Memo Boards Sold ad space on Memo Boards","duration":"Jan 1988 Jun 1993 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jun 1993","start_date":"Jan 1988","subtitle":"Memo marketing","title":"Sales And Marketing Associate"}],"url":""}]', '["Terry Francis “I\'ve known Cory since 2001, he has dedicated himself to his craft and is extremely knowledgeable. He values relationships, and conducts himself with integrity. ”","Adrian Kloss “It\'s always a pleasure to work with Corey (C&C) very professional and polite. ”"]'] User: ['Brian Harris', 'Consultant for marketing communication, advertising and media agencies as well as major brand advertisers. Thirty years’ experience as a financial and operational leader. Specialties include: • Operational process and efficiency • Profit maximization • Negotiating compensation contracts on behalf of major brand advertisers and their agencies. Has lived and worked in London, Paris, Sydney, Toronto and New York City.', 'International management consultant for the Marketing and Advertising industry. Merger & Acquisition credentials. Experience with start-ups and new ventures.', 'Advisor to the marketing communications industry', '[{"company":"Advisor to the marketing communications industry","company_id":null,"location":"International","positions":[{"description":"","duration":"Mar 2006 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Mar 2006","subtitle":"Advisor to the marketing communications industry","title":"Consultant"}],"url":""},{"company":"now what","company_id":"now-what","location":"Greater New York area","positions":[{"description":"Market research & creative think tank. Market research & creative think tank.","duration":"Nov 2014 Jul 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jul 2020","start_date":"Nov 2014","subtitle":"now what","title":"CFO"}],"url":"https://www.linkedin.com/company/now-what"},{"company":"McCracken Advisory Partners","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Investment banking, M&A and strategic advice for advertising agencies. Investment banking, M&A and strategic advice for advertising agencies.","duration":"Mar 2012 Sep 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Sep 2018","start_date":"Mar 2012","subtitle":"McCracken Advisory Partners","title":"M&A Advisor"}],"url":""},{"company":"Select Resources International","company_id":"select-resources-international","location":"International","positions":[{"description":"Agency search, compensation, contracts and benchmarking on behalf of many Fortune 500 companies, eg Walmart. Agency search, compensation, contracts and benchmarking on behalf of many Fortune 500 companies, eg Walmart.","duration":"Jul 2005 Oct 2007 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2007","start_date":"Jul 2005","subtitle":"Select Resources International","title":"Contracts & Compensation Consultant"}],"url":"https://www.linkedin.com/company/select-resources-international"},{"company":"Young & Rubicam","company_id":"young-&-rubicam","location":"International","positions":[{"description":"Responsible for the financial operations of more than 100 offices worldwide. Responsible for the financial operations of more than 100 offices worldwide.","duration":"Dec 1999 Mar 2006 6 years 4 months","duration_short":"6 years 4 months","end_date":"Mar 2006","start_date":"Dec 1999","subtitle":"Young & Rubicam","title":"Chief Financial Officer. Director of Business Affairs"}],"url":"https://www.linkedin.com/company/young-&-rubicam"},{"company":"Sudler & Hennessey","company_id":"sudler-&-hennessey","location":"International","positions":[{"description":"","duration":"May 1996 Dec 1999 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 1999","start_date":"May 1996","subtitle":"Sudler & Hennessey","title":"General Manager. Chief Financial Officer"}],"url":"https://www.linkedin.com/company/sudler-&-hennessey"}]', '["Dave Bovenschulte “Brian and I worked together at iNDELIBLE for a couple of years while he headed up the financial and operational affairs of the company. I found Brian to be an accomplished and seasoned professional, who really has the depth of knowledge and experience to be very effective across an organization. Brian often his exhibited his tenacity to approach business challenges in a calm, rational and thoughtful manner. He is also very inquisitive by nature and really works to understand the details.”","Steven Aaron “I had the pleasure of working with Brian at Main Street Connect, a digital start-up in the hyper-local media space. Brian\'s knowledge of operational strategy and his sound financial advice were essential to the successful launch of our network of local news sites.. Brian was a positive influence to the team and always willing to help in key projects with a very fast turnaround. I would like nothing better than to work with Brian again.\\"”"]']### Assistant: The agent's job is to conduct market research and creative think tank, and today they are reaching out to the user because they need their expertise in negotiating compensation contracts on behalf of major brand advertisers and their agencies.
### Human: Agent: ['Arunghosh Pushpakaran', 'I love to code. I believe a lot of problems in the world can be simplified with software.I am a .NET developer with a total experience of 9+ yrs, I specialize in Test-Driven Development and Agile methodologies. I started as a junior developer and I’m currently handling a team of 9 developers at Wipro. I’m the kind of engineer who puts a lot of importance on Unit tests, in fact, it helped me get to where I am today.Over the years I’ve worked on a variety of programming languages, including JavaScript, HTML, CSS, jQuery, Angular, BackboneJs, Handlebars, .NET core, and Sql Database but I’m always adding new skills to my repertoire. I’m also eager to meet other software engineers in the area, so feel free to connect!', 'Lead Software Engineer at Wipro Limited', 'Wipro Limited', '[{"company":"Wipro Limited","company_id":"wipro","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"My day starts with scrum and I’m handling the overall operations of a number of projects, from development to deployment.My key responsibilities are:Design the software application architecture based on the cutting-edge industry standards, principles, and patterns, tools, performance, scalability, maintenance, and project costs.Plan the development strategy by understanding the requirements and identifying the current and new design.Unit testing, Coding and Development. Performing code reviews for the team members and helping them with the use of best practices of Sonar, Veracode, and Test-Driven Development (TDD) for high-quality application development.Automate the application build pipeline to set up the Continuous Integration and Continuous Deployment (CI/CD) release process using Bitbucket, Bamboo, Pivotal Cloud Foundry, etcSetup and monitor Splunk alerts and dashboards. Help in triaging bugs and solving issues in case of system unavailability, customer impact, Performance degradation, application failures and take proactive steps to recover the system.Help team in resolving challenges, understanding the requirements and the system. Active participation in different scrum ceremonies like grooming, planning, stand-ups and Retrospectives.Participate in technical discussion and provide suggestion and solutions. Work closely with the Product Owners (PO) to discuss, understand, and gather all the business and functional requirements and advise on technical feasibility.Client Partner: Charles Schwab & Co., Inc.","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Wipro Limited","title":"Lead Software Engineer"},{"description":"Client - Charles SchwabResponsibilities -Analysis, Design and Development of the applicationLeading the delivery of these projects as a single point of contact in onshore for technical implementations.Guide team members on technical implementation by providing solution or explaining technical aspects of business requirement.Active participation in different scrum ceremonies like grooming, planning, stand-up and Retrospectives.Work closely with Product owner to identify the technical challenges, provide suggestions on requirement and identify the requirement gaps.","duration":"Dec 2015 Dec 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Dec 2020","start_date":"Dec 2015","subtitle":"Wipro Limited","title":"Senior Software Engineer"},{"description":"","duration":"Jul 2011 Nov 2015 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2015","start_date":"Jul 2011","subtitle":"Wipro","title":"Software Developer"}],"url":"https://www.linkedin.com/company/wipro"}]', '["“Arun is the type of employee that everyone wants on their team. I had the pleasure of working with him at Charles Schwab. Arun is an exceptional development lead and it has been an absolute privilege to have worked with him. Arun has struck a unique balance between personable and knowledgeable and will be an asset to any company he works for. ”","“Arun is an excellent development lead for multiple business critical applications where he contributes high quality C#/.NET Core REST API code and TypeScript/Angular UI. Arun’s teammates count on him to solve our most complex problems and deliver the most important code. He stands out as a avid learner, great listener, and results-focused leader.”"]'] User: ['Glendon Whiteley', "Over 20 years of software engineering across numerous industries and award-winning applications, involving all phases of development and maintenance on several platforms, as well as managing projects and customer relationships / situations.Specialties: Working individually or as part of a team, I've specialized in developing backend services and debugging / resolving escalated support issues.", 'Sr. Software Engineer', 'Blue Coat / Symantec / Broadcom', '[{"company":"Blue Coat / Symantec / Broadcom","company_id":null,"location":"Draper, Utah","positions":[{"description":"","duration":"Dec 2007 - Present 13 years 9 months","duration_short":"13 years 9 months","end_date":"Present","start_date":"Dec 2007","subtitle":"Blue Coat / Symantec / Broadcom","title":"Sr. Engineer"}],"url":""},{"company":"Novell Inc.","company_id":"novell","location":"Provo, Utah Area","positions":[{"description":"","duration":"Sep 1993 Oct 2007 14 years 2 months","duration_short":"14 years 2 months","end_date":"Oct 2007","start_date":"Sep 1993","subtitle":"Novell Inc.","title":"Sr. Engineer"}],"url":"https://www.linkedin.com/company/novell"},{"company":"Eyring Inc.","company_id":null,"location":"Provo, Utah Area","positions":[{"description":"","duration":"Feb 1986 Sep 1993 7 years 8 months","duration_short":"7 years 8 months","end_date":"Sep 1993","start_date":"Feb 1986","subtitle":"Eyring Inc.","title":"SW Engineer"}],"url":""}]', '["“Glendon is a genius! Every time I worked with him I was astounded at his depth and breadth of knowledge! Very entertaining guy to talk to as well.”","“Glendon is a gregarious worker, technically superior in his skill set. He gets the job done with a sense of humor that is infectious. I would recommend Glendon whole heartedly.”"]']### Assistant: The agent's job is to manage software development projects and provide technical expertise, and today the user is reaching out to the agent because they need assistance in debugging and resolving escalated support issues for their award-winning applications.
### Human: Agent: ['Elizabeth Ocampo Vivero', 'Passionate urban planner with experience in community planning, land use, urban design, and a background in architecture.', 'Director of Planning & Urban Design at M.W. Steele Group', 'M.W. Steele Group', '[{"company":"M.W. Steele Group","company_id":"m-w--steele-group","industry":"Architecture and Planning","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"M.W. Steele Group","title":"Director of Planning & Urban Design"},{"description":"","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"M.W. Steele Group","title":"Urban Planner"}],"url":"https://www.linkedin.com/company/m-w--steele-group"},{"company":"City of San Diego","company_id":"cityofsandiego","location":null,"positions":[{"description":"","duration":"Jul 2017 Sep 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2019","start_date":"Jul 2017","subtitle":"City of San Diego","title":"Senior Planner"},{"description":"","duration":"Feb 2014 Jul 2017 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2017","start_date":"Feb 2014","subtitle":"City of San Diego","title":"Associate Planner"},{"description":"","duration":"Nov 2013 Feb 2014 4 months","duration_short":"4 months","end_date":"Feb 2014","start_date":"Nov 2013","subtitle":"City of San Diego","title":"Junior Planner"},{"description":"","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"City of San Diego","title":"Planning Intern"}],"url":"https://www.linkedin.com/company/cityofsandiego"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"","positions":[{"description":"","duration":"Sep 2011 Oct 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2012","start_date":"Sep 2011","subtitle":"San Diego State University","title":"Graduate Assistant"}],"url":"https://www.linkedin.com/company/san-diego-state-university"},{"company":"Ingenieria Cachanilla","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2010 Mar 2011 4 months","duration_short":"4 months","end_date":"Mar 2011","start_date":"Dec 2010","subtitle":"Ingenieria Cachanilla","title":"Architectural Drafter"}],"url":""},{"company":"Universidad del Desarrollo Profesional","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2010 Mar 2011 5 months","duration_short":"5 months","end_date":"Mar 2011","start_date":"Nov 2010","subtitle":"Universidad del Desarrollo Profesional","title":"Lecturer"}],"url":""},{"company":"Consultores en Diseño Estructural","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Dec 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2010","start_date":"Jun 2008","subtitle":"Consultores en Diseño Estructural","title":"Structural Drafter"}],"url":""}]', '["Waleed Arikat, PMP, ITIL “Elizabeth is an excptional and very hard working student. I worked with her on a project during one of my project management classes during the Fall of 2013 at San Diego State University (SDSU) College of Extended Studies. Her enthusiasm and drive she brought to the project was refreshing and her ability to motivate and lead a team was awe inspiring.”","Jorge Augusto “Very bright and dynamic student”"]'] User: ['LaRene Wentworth', 'After ten years in the insurance industry with much success helping people secure their futures. I have decided to return to my original passion of interior design. I love to assist people in fulfilling and realizing their decorating aspirations. A top priority of mine is to reflect individual taste, needs, and styles of clients in my design, while being committed to keeping the process of design pleasurable, engaging and on budget.', 'Interior Design Consultant at Ethan Allen Global, Inc.', 'Ethan Allen Global, Inc.', '[{"company":"Ethan Allen Global, Inc.","company_id":"ethan-allen","industry":"Retail","location":"","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Ethan Allen Global, Inc.","title":"Interior Design Sales"}],"url":"https://www.linkedin.com/company/ethan-allen"}]', '["“LaRene is highly effective in designing and implementing cost effective employee benefit plans.”","“I have had the great fortune to work with LaRene for almost a year. LaRene is a driven professional who takes a methodical and thorough approach to doing business, has excellent interpersonal and relationship building skills, is persistent and creative in her search for solutions and is someone that leaves you with a positive experience after each interaction. She is a gem that will shine for any company, especially in a sales role. She is a talented professional who will be greatly missed.”"]']### Assistant: The agent's job is to provide interior design consultations, and today, the user is reaching out to the agent because they need assistance in fulfilling their decorating aspirations while staying within their budget.
### Human: Agent: ['Parrish Taylor', 'Parrish Taylor is an 8 year US Navy Veteran and father of 3 girls and 2 grand babies, with a third on the way. Not only is Taylor an accomplished family man, he has 18+ years of sales management experience, 8 of which were as an Insurance professional. Born and raised in Baltimore, MD, he has established himself as an Allstate Insurance Agent, in Randallstown, MD, providing auto, health, and life insurance.', 'Allstate Insurance Agency Owner, Randallstown Md', 'Allstate Insurance Agency', '[{"company":"Allstate Insurance Agency","company_id":"allstate-insurance-agency","industry":"Insurance","location":"9322 Liberty rd Randallstown, MD 21133","positions":[{"description":"We provide Auto, Home, and Life Insurance , as well as unbeatable Commercial and Group Insurance in Maryland, Virginia, and DC. The Taylor Group Allstate Insurance Office is committed to delivering outstanding customer service, while providing the right coverage for the best price. We will stand by you and keep you and your family in \\"Good Hands\\" come what may. Come in and see us soon. We provide Auto, Home, and Life Insurance , as well as unbeatable Commercial and Group Insurance in Maryland, Virginia, and DC. The Taylor Group Allstate Insurance Office is committed to delivering outstanding customer service, while providing the right coverage for the best price. We will stand by you and keep you and your family in \\"Good Hands\\" come what may. Come in and see us soon.","duration":"Sep 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Allstate Insurance Agency","title":"Agency Owner"}],"url":"https://www.linkedin.com/company/allstate-insurance-agency"},{"company":"The Taylor Group","company_id":null,"location":"","positions":[{"description":"•Senior Health Care Consultant specializing in Medicare advantage and Medicare supplemental insurance•Retirement Benefits Consultant specializing in insurance based financial planning.•Independent Aflac Representative specializing in supplemental health and disability insurance products •Senior Health Care Consultant specializing in Medicare advantage and Medicare supplemental insurance•Retirement Benefits Consultant specializing in insurance based financial planning.•Independent Aflac Representative specializing in supplemental health and disability insurance products","duration":"May 2010 Sep 2014 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2014","start_date":"May 2010","subtitle":"The Taylor Group","title":"Licensed Insurance Consultant"}],"url":""},{"company":"Heritage Motor Group/Russell Toyota","company_id":null,"location":"","positions":[{"description":"","duration":"May 2006 Jun 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2010","start_date":"May 2006","subtitle":"Heritage Motor Group/Russell Toyota","title":"Automotive Service Manager"}],"url":""}]', '["Claudia Chin-Taylor “Parrish Taylor is a conscientious Insurance Specialist that will listen to what you want as well as encompass what\'s needed so that you and your family have the best plan for where you are right now and where you\'d like to be in the future.”"]'] User: ['Megan M.', 'I love working for mission-driven organizations working for change. I have a special interest in green affordable housing and models that promote community ownership. I am a generalist with excellent program operation, administration and leadership skills.', 'Executive Director at Pioneer Valley Habitat for Humanity', 'Pioneer Valley Habitat for Humanity', '[{"company":"Pioneer Valley Habitat for Humanity","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Pioneer Valley Habitat for Humanity","title":"Executive Director"},{"description":"","duration":"May 2014 Jun 2014 2 months","duration_short":"2 months","end_date":"Jun 2014","start_date":"May 2014","subtitle":"Pioneer Valley Habitat for Humanity","title":"Operations Director"},{"description":"- book keeping with Quick Books- file and network management- family and program support- affordable housing grant management- eTapestry certified user","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Pioneer Valley Habitat for Humanity","title":"Office Manager"}],"url":""},{"company":"none","company_id":null,"location":"Northampton, MA","positions":[{"description":"Ongoing quality assurance services for LEED for Homes Ongoing quality assurance services for LEED for Homes","duration":"Jun 2013 Jan 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jan 2020","start_date":"Jun 2013","subtitle":"none","title":"LEED for Homes Quality Assurance Designee Consultant"}],"url":""},{"company":"Valley Community Land Trust","company_id":"valley-community-land-trust","location":"","positions":[{"description":"","duration":"May 2007 Jul 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jul 2014","start_date":"May 2007","subtitle":"Valley Community Land Trust","title":"Consultant"}],"url":"https://www.linkedin.com/company/valley-community-land-trust"},{"company":"Center for EcoTechnology","company_id":"center-for-ecotechnology","location":null,"positions":[{"description":"Department manager for non-profit specializing in Home Energy Ratings and LEED certification. Supervised HERS raters as well as administrative & sales staff.","duration":"Jul 2006 Jun 2013 7 years","duration_short":"7 years","end_date":"Jun 2013","start_date":"Jul 2006","subtitle":"Center for EcoTechnology","title":"Green Building Services Manager"},{"description":"Assisted with the hiring of new staff during a time of rapid growth","duration":"Nov 2008 Sep 2009 11 months","duration_short":"11 months","end_date":"Sep 2009","start_date":"Nov 2008","subtitle":"Center for Ecological Technology","title":"Human Resource Administrator"}],"url":"https://www.linkedin.com/company/center-for-ecotechnology"},{"company":"GEO/UAW Local 2322","company_id":null,"location":null,"positions":[{"description":"President of the Graduate Employee Organization - a unit of UAW local 2322 * Elected president of 2,500 member labor union* Supervised staff of 10 graduate student employees* Responsible for facilitating the creation and execution of campaigns, overseeing union operations, public representation of the union, and running meetings","duration":"Jun 2005 May 2006 1 year","duration_short":"1 year","end_date":"May 2006","start_date":"Jun 2005","subtitle":"GEO/UAW Local 2322","title":"GEO President"},{"description":"Identified issues facing graduate student families on campus and developed strategies and campaigns to address these issuesWorked as a part of the GEO staff to answer member questions and track member information Participated in contract negotiations and a membership campaign around contract issues","duration":"Sep 2004 May 2005 9 months","duration_short":"9 months","end_date":"May 2005","start_date":"Sep 2004","subtitle":"GEO/UAW Local 2322","title":"Family Issues Advocate"}],"url":""},{"company":"Cooperative Development Institute","company_id":"cooperative-development-institute","location":"","positions":[{"description":"Maintained and updated Microsoft Access databaseActed as a point person for the office - doing intakes, planning for events, submitting grant applications, etc Maintained and updated Microsoft Access databaseActed as a point person for the office - doing intakes, planning for events, submitting grant applications, etc","duration":"Jul 2004 Sep 2004 3 months","duration_short":"3 months","end_date":"Sep 2004","start_date":"Jul 2004","subtitle":"Cooperative Development Institute","title":"Office Manager"}],"url":"https://www.linkedin.com/company/cooperative-development-institute"},{"company":"Northampton Planning and Development","company_id":null,"location":"","positions":[{"description":"Assisted in the research and writing of an Analysis of Impediments to Fair Housing studyAssisted in the completion of a Commonwealth Capital Application and a recreation and conservation space accessibility inventory Assisted in the research and writing of an Analysis of Impediments to Fair Housing studyAssisted in the completion of a Commonwealth Capital Application and a recreation and conservation space accessibility inventory","duration":"May 2004 Jul 2004 3 months","duration_short":"3 months","end_date":"Jul 2004","start_date":"May 2004","subtitle":"Northampton Planning and Development","title":"Intern"}],"url":""},{"company":"UMass","company_id":null,"location":"","positions":[{"description":"Grade papers and maintain records for 90 student undergraduate course Grade papers and maintain records for 90 student undergraduate course","duration":"Jan 2004 May 2004 5 months","duration_short":"5 months","end_date":"May 2004","start_date":"Jan 2004","subtitle":"UMass","title":"Teaching Assistant"}],"url":""},{"company":"Child at Heart Art Gallery","company_id":null,"location":"","positions":[{"description":"Used various computer programs on both an iMac and a PC to enter inventory, create invoices, signs and labels (File Maker Pro, Apple Works 6, Microsoft Word, Excel, & Publisher)Acted as a reference point for customers, answering questions about the art on display, the artists, and the store Used various computer programs on both an iMac and a PC to enter inventory, create invoices, signs and labels (File Maker Pro, Apple Works 6, Microsoft Word, Excel, & Publisher)Acted as a reference point for customers, answering questions about the art on display, the artists, and the store","duration":"May 2001 Aug 2001 4 months","duration_short":"4 months","end_date":"Aug 2001","start_date":"May 2001","subtitle":"Child at Heart Art Gallery","title":"Intern"}],"url":""}]', '["Mariah Kurtz “Megan is an exceptional human being and director. She\'s the most compassionate and professional person I\'ve had the pleasure of working for. She leads by example and with a smile. Having worked with her as both an employee and a volunteer, I can say that she\'s extremely well rounded. Her strengths are in her connections to her community, efficiency in completing and delegating tasks, and strategic planning. When encountering sticky situations, Megan handles them with grace. When encountering roadblocks and challenges she\'ll plan meticulously and exhaust all of the options available. In her time at Pioneer Valley Habitat for Humanity, she has put them on the map as leaders in the green building and affordable housing industires through innovative projects. She\'s an asset to any organization and a much-appreciated community member.”","Scott R. “Megan is a hard worker. She is diligent, well organized, careful and thorough, able to handle fine details without losing sight of the big picture. Moreover, she is task focused, extremely efficient, and clearly prefers getting work done rather than looking busy. Within and around all that, she has a good sense of humor and is easy to work with.”"]']### Assistant: The agent's job is to provide insurance solutions, and today, the agent is reaching out to the user because they need to discuss affordable insurance options for the user's mission-driven organization.
### Human: Agent: ['John Giantsidis, J.D.', 'John Giantsidis is the President and Principal Consultant with CyberActa, a boutique consultancy empowering medical device, digital health, and pharmaceutical companies in their cybersecurity, privacy, data integrity, regulatory compliance, and commercialization endeavors. With deep regulatory, technology, quality, legal background, a broad range of experience over a 23-year career, and a sharp focus on tackling emerging risks, John can provide his clients with strategic yet pragmatic perspectives on addressing critical risks in a business-focused and impactful manner. John advises clients on matters spanning the product life cycle, from product development and clinical trials, through the FDA, EMA, PMDA, and TGA premarket review processes, to post-market compliance, GxP practices, software validation, and Quality System requirements. Whether traditional medicinal products and devices, rapidly evolving medical and health technology products, such as a SaMD or digital diagnostic tools, he has extensive knowledge of the governing laws and regulations and broad-based practical experience with their application in advising clients to achieve competitive advantage by guiding on significant events that could adversely affect product quality, submission approval, compliance status, or pose a significant business risk. John is a member of the Florida Bar’s Committee on Technology and a Cyber Aux with the U.S. Marine Corps. He holds a Bachelor of Science degree from Clark University, a Juris Doctor from the University of New Hampshire School of Law, and a Master of Engineering in Cybersecurity Policy and Compliance from The George Washington University. He frequently writes and speaks on a broad range of current issues facing the MedTech and life sciences industries such as building privacy and cybersecurity in medical devices, the evolving regulatory landscape in this rapid pace of technology-driven change, and addressing the challenges of product development, testing, generation of evidence, proof of value, implementation and adoption of novel medical and health technologies.', 'President & Principal Consultant at CyberActa', 'CyberActa', '[{"company":"CyberActa","company_id":"cyberacta","industry":"Business Consulting and Services","location":"Greater Boston Area","positions":[{"description":"A coach, advisor, and consultant to pharmaceutical, medical device, and MedTech companies providing strategic and tactical services that are not only effective but are also efficient, smart, and ultimately able to add strategic value and sustainable and formidable competitive advantage.A comprehensive listing of CyberActa\'s services can be found at www.cyberacta.com; Questions, requests, or RFPs, can be submitted https://cyberacta.com/contact-us.A representative sample of our recent engagements:· Evaluated, redesigned and deployed tailored data protection and digital privacy strategy, policies and procedures covering digital health and SaMD applications to ensure compliance with laws and regulations (HIPAA, GDPR, BIPA, CCPA), transparency to users and patients, and partnering in a cross-functional manner led the permeation of privacy and information security in client’s product lifecycle process to create a culture of privacy and security by design.· Assumption of client\'s Quality & Regulatory Compliance oversight of all GxP activities including GMP, GCP, GLP, GVP, and associated Quality Systems to provide strategic guidance for commercial and clinical development teams and direction for events (deviations, adverse reactions) that could adversely affect product quality, compliance status, or pose a significant business risk.· Strengthen client’s QMS plan of action on post-market management of cybersecurity of legacy medical devices consistent with NIST Framework and launch a defense-in-depth strategy: identification of cybersecurity signals, product vulnerability characterization, risk analysis, threat modeling, impact assessment, and design enhancements to protect, respond and recover. · Conduct program-wide GCP data integrity assessment entailing technology used to implement data integrity, adequacy, completeness, and systems validation life cycles, IT/vendor infrastructure qualification, and end-to-end personnel execution of clinical trial processes.","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"CyberActa","title":"President & Principal Consultant"}],"url":"https://www.linkedin.com/company/cyberacta"},{"company":"CIGNYL","company_id":"cignyl","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"CIGNYL","title":"Co-Founder & COO"}],"url":"https://www.linkedin.com/company/cignyl"}]', '["Matthew Amaral “John is extremely knowledgeable, insightful and assiduous in all tasks he undertakes. He is a tremendous asset to the Fresenius team and instrumental in his department\'s successes. John sets the bar high for his team through his demonstrated abilities and infectious personality.”","Stefano Farhadi “John is detail oriented hard worker and very knowlegeble person”"]'] User: ['Liam Kelly', 'Experienced Sales Person and Trainer with a demonstrated history of working in the hospital & health care industry. Skilled in Sales, People Management, Medical Devices Products, Market and Business Development.', '10+ Years Sales Experience \| Medical Device \| Business Development', 'Philips', '[{"company":"Philips","company_id":"philips","industry":"Hospitals and Health Care","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Philips","title":"Account Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"Self-Employed","company_id":null,"location":"United States","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Self-Employed","title":"Officiant by Liam"}],"url":""}]', '["“Liam was a determined, confident and helpful co-worker. Whenever I had any issues regarding my work, he would always be the first one to help me, and explain how I should proceed. He was a leader on our team and always stepped up as needed. His friendly demeanor made him a joy to work with.”","“Liam would be an asset to any organization. He\'s smart, diligent, thorough, creative and self-motivated. I would be happy to provide further details to anyone considering hiring or partnering with him.”"]']### Assistant: The agent's job is to provide strategic guidance and tactical services to pharmaceutical and medical device companies, while the user is reaching out to the agent because they need assistance with market and business development for their medical device products.
### Human: Agent: ['Bernardine "Bernie" Delaney', 'Professional Learning Management System Administrator with years of experience in an Academic Medical Center environment.', 'Learning Management System Administrator', 'Oregon Health and Science University', '[{"company":"Oregon Health and Science University","company_id":"ohsu","industry":"Hospital & Health Care","location":null,"positions":[{"description":"Responsible for the support of the enterprise learning management system (LMS), Cornerstone on Demand.Demonstrated experience with eLearning software and multi-media tools: Articulate, Captivate, Photoshop, and/or other eLearning development tools.Experience administrating and troubleshooting learning management systems.Experience that demonstrates knowledge, understanding, and application of administrative support skills, methods, and procedures.Effective interpersonal skills.Effective written and oral communication skills.Effective planning, time management, problem solving, and organizational skills.Ability to explain instructions, policies, and procedures and to present findings and conclusions clearly and concisely. Strong proficiency in Microsoft Office Word, PowerPoint, Excel, Visio and Access.","duration":"Mar 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Oregon Health and Science University","title":"HRIS Analyst"},{"description":"• Oversee day-to-day management of employee recognition programs- Plan, coordinate and execute monthly award ceremonies and annual luncheons- Lead 20-person recognition committee; schedule meetings, create agendas, record minutes, conduct membership recruitment, train new members about voting protocol and ceremony processes - Develop and maintain communication content for recognition program on both intranet and internet webpages- Create and maintain database with recipient information- Manage program budget successfully - Schedule executive leadership for guest speakers - Order and maintain supplies• Facilitate New Employee Orientation (NEO)- Co-lead program redesign- Create evaluation tools, hardcopy form and electronic survey using Zoomerang- Use data to for process improvements- Assist with the delivery of key information to new employees during two all--day bi-weekly sessions- Set-up/take down of audio/visual needs- Schedule guest speakers and presenters• Coordinate Take Our Daughters and Sons to Work Day- Plan and coordinate the event - Recruit event exhibitors from different departments within the organization for annual event- Recruit and train volunteers for role specific duties- Develop communication plan for intranet","duration":"Aug 2012 Mar 2017 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2017","start_date":"Aug 2012","subtitle":"OHSU","title":"Workforce Engagement Specialist"},{"description":"•Coordinated Senior Leader Rounding program and employee reward and recognition program(ROSE program)•Created new rounding materials based on the patient satisfaction reports (Press Ganey) •Designed databases and surveys for ROSE program and senior leader rounding to facilitate planning and evaluation•Developed and maintained the “Gifts of Gratitude” blog •Managed logistics for monthly award ceremony, annual employee recognition dinners and leadership retreat •Conducted presentations about the ROSE program to various units and departments•Serve as a liaison between the public and Service Excellence","duration":"Apr 2009 Aug 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2012","start_date":"Apr 2009","subtitle":"Oregon Health & Science University","title":"Program Coordinator"},{"description":"Planned community events: Speaking of Women\'s lecture series and the Annual Women\'s Health Conference.","duration":"Aug 2007 Mar 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2009","start_date":"Aug 2007","subtitle":"OHSU","title":"Communications and Outreach Coordinator"}],"url":"https://www.linkedin.com/company/ohsu"},{"company":"Habits Happen: Choose Wisely","company_id":null,"location":"Portland","positions":[{"description":"Guide and support people on creating and maintaining a healthy lifestyle. Guide and support people on creating and maintaining a healthy lifestyle.","duration":"Jul 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Jul 2015","subtitle":"Habits Happen: Choose Wisely","title":"ACE Certified Health Coach"}],"url":""},{"company":"AFSCME Local 328","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"From March 16 to June 15, I worked closely with the Local 328 Bargaining Planning Committee and the Local 328 Bargaining Team focusing on communicating information/materials to fellow Union members. From March 16 to June 15, I worked closely with the Local 328 Bargaining Planning Committee and the Local 328 Bargaining Team focusing on communicating information/materials to fellow Union members.","duration":"Mar 2015 Jun 2015 4 months","duration_short":"4 months","end_date":"Jun 2015","start_date":"Mar 2015","subtitle":"AFSCME Local 328","title":"Bargaining Organizer"}],"url":""},{"company":"Portland State University","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Jun 2006 4 months","duration_short":"4 months","end_date":"Jun 2006","start_date":"Mar 2006","subtitle":"Portland State University","title":"Statistics tutor"}],"url":""},{"company":"Trader Joe\'s","company_id":"trader-joe%27s","location":"Lake Oswego","positions":[{"description":"","duration":"Jun 2002 Jun 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2006","start_date":"Jun 2002","subtitle":"Trader Joe\'s","title":"Crewmember"}],"url":"https://www.linkedin.com/company/trader-joe%27s"}]', '["Deborah Bordonaro “I\'ve worked with Bernie on projects and system support for several years. She is an exceptional colleague. She is organized and hard-working and takes initiative to get things done. Bernie is always willing to learn something new and has a wide range of skills -- from providing great customer support to coordinating projects to brainstorming process improvements to doing detailed system configuration work. I consider myself lucky to work with Bernie and know she would be a great asset to any team in any organization.”","Admir Beganovic “Bernadine was a great help when I started my supervisor position. I had to set up training through compass for 140 employees. Bernie helped me create a sign up list and modules through compass and thanks to her leadership, experience and great knowledge of the education we were able to accomplish and successfully execute this very complex education project. Bernie is an amazing leader, educator and a great resource. ”"]'] User: ['Nancy Och', 'A dependable and customer focused individual seeking a customer service or administrative associate position which allows me to use my skills and experience in a professional environment.', 'Medical Billing Specialist at Meduit Health Services \| Driving Revenue Cycle Performance', 'Meduit \| Driving Revenue Cycle Performance', '[{"company":"Meduit \| Driving Revenue Cycle Performance","company_id":"meduitrcm","industry":"Financial Services","location":"St. Cloud, Minnesota Area","positions":[{"description":"• Enter CPT and diagnosis codes on accounts and submit claim(s) to insurance organizations for payment• Reduce outstanding accounts receivable by managing claims inventory• Work with claims and collections departments in order to assist patients and their families with billing and payment activities to increase cash flow• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, and payments• Speak to patients and insurance companies in a professional manner regarding their outstanding balances• Obtain referrals and pre-authorizations, complete appropriate forms, and determine benefits and eligibility• Gather information from patients, family members, government agencies, employers, third party payers and/or medical payment programs• Utilize various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts• Request, input, verify, and modify patient’s demographic, primary care provider, and payer information• Input, retrieve, and modify information and data stored in computerized systems and programs and generate reports using computer software","duration":"Aug 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2018","subtitle":"Meduit \| Driving Revenue Cycle Performance","title":"Medical Billing Specialist"}],"url":"https://www.linkedin.com/company/meduitrcm"},{"company":"Spee Dee Delivery Service, Inc.","company_id":"spee-dee-delivery-service-inc","location":"St. Cloud, Minnesota Area","positions":[{"description":"• Provided customer service via call center taking 50-60 calls per day• Processed 50-60 orders per day• Communicated with several shipping locations regarding accurate shipping instructions• Maintained accurate and confidential files/records • Processed various forms of payment; cash, check, debit and credit cards• Researched and resolved customer concerns and questions • Provided customer service via call center taking 50-60 calls per day• Processed 50-60 orders per day• Communicated with several shipping locations regarding accurate shipping instructions• Maintained accurate and confidential files/records • Processed various forms of payment; cash, check, debit and credit cards• Researched and resolved customer concerns and questions","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"Spee Dee Delivery Service, Inc.","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/spee-dee-delivery-service-inc"},{"company":"St. Cloud Area School District 742","company_id":"isd-742","location":"St. Cloud, Minnesota Area","positions":[{"description":"• Provided administrative support to 6 counselors and maintained their calendars• Completed 30 post-secondary transcript requests daily for students• Provided excellent customer service to students and their families• Maintained accurate and confidential files and records • Provided front desk reception and answered 75 calls per day• Researched and entered data into the Skyward® Student Management System• Operated and maintained modern office equipment• Processed and distributed daily mail","duration":"Aug 2016 Jan 2017 6 months","duration_short":"6 months","end_date":"Jan 2017","start_date":"Aug 2016","subtitle":"St. Cloud Area School District 742","title":"Clerical I"}],"url":"https://www.linkedin.com/company/isd-742"},{"company":"Engel Metallurgical Ltd.","company_id":"engel-metallurgical","location":"Sauk Rapids, MN 56379","positions":[{"description":"• Invoiced 20 projects daily and maintained electronic and paper filing system• Followed up with customers and collected payments on 50 accounts• Accurately coded and posted accounts receivable and prepared daily deposit• Issued purchase orders and processed 75 weekly invoices in an accurate and timely manner• Researched and resolved accounts payable issues with customers and vendors• Maintained inventory, received deliveries, ordered office and laboratory supplies• Supported quality system including ISO 17025 requirements• Maintained library materials and updated 100 required certification documents• Verified and entered time sheets into payroll system","duration":"Aug 2013 Mar 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2016","start_date":"Aug 2013","subtitle":"Engel Metallurgical Ltd.","title":"Office Coordinator"}],"url":"https://www.linkedin.com/company/engel-metallurgical"},{"company":"Cetera Financial Group","company_id":"cetera-financial-group","location":"","positions":[{"description":"• Provided online tech support to internal office personnel and 125 field reps.• Tracked, monitored and reported discrepancies in daily mutual fund trades.• Developed spreadsheets containing confidential account information.• Created and maintained 12 process guides for cross-training purposes and off-site use.• Scheduled meetings, documented minutes, and wrote correspondence to customers. • Provided online tech support to internal office personnel and 125 field reps.• Tracked, monitored and reported discrepancies in daily mutual fund trades.• Developed spreadsheets containing confidential account information.• Created and maintained 12 process guides for cross-training purposes and off-site use.• Scheduled meetings, documented minutes, and wrote correspondence to customers.","duration":"Jan 2011 May 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2012","start_date":"Jan 2011","subtitle":"Cetera Financial Group","title":"Operations Coordinator"}],"url":"https://www.linkedin.com/company/cetera-financial-group"},{"company":"Wolters Kluwer - Financial Services Solutions","company_id":"wolterskluwerfs","location":"St Cloud, Minnesota, United States","positions":[{"description":"• Created and modified 150 files per week to generate electronic proofs for customers.• Followed state specific guidelines for formatting government compliance text.• Provided excellent customer service and 24 hour product turn-around time.• Assisted with research, development and implementation of an automated proof process. • Operated various output devices for printing, scheduled maintenance and ordered supplies.• Trained and provided support to new hires during the three-year training program.","duration":"Oct 1996 Dec 2010 14 years 3 months","duration_short":"14 years 3 months","end_date":"Dec 2010","start_date":"Oct 1996","subtitle":"Wolters Kluwer - Financial Services Solutions","title":"Desktop Publisher"}],"url":"https://www.linkedin.com/company/wolterskluwerfs"}]', '["Kathy Zenzen “Nancy Och is a very productive person. Her Customer Service skills are exceptional, and she\'s a highly motivated Office Coordinator with a very strong work ethic. Nancy is dedicated and an open minded team player. I can highly recommend working with her. ”","Bill Henderson “I would recommend Nancy for any position. She was a dedicated typesetter at Wolters Kluwer Financial Services and would go out of her way to help me and any others requesting more than the usual workload. I am proud to call her a great friend.”"]']### Assistant: The agent's job is to manage the enterprise learning management system at Oregon Health and Science University, and today, the agent is reaching out to the user to provide training and support for the system as the user has recently been hired as a medical billing specialist at Meduit Health Services.
### Human: Agent: ['ED Abbey', 'A Bilingual (French & English) professional with an Extensive knowledge in many SW applications, experience leading negotiations, leading and working within multi-disciplinary groups and developing long-term strategies while managing costs. Experience in Global Strategic Sourcing, project, contract and program management, global systems implementation, procurement management, spend analysis, policy development. A professional with a full contract life cycle experience on “buy side” and “sell side” including procurement, vendor sourcing , evaluation and management, risk assessment and mitigation, pre-sales, strategy and offer development, software acquisition, management and maintenance, customer and vendor contract negotiation and post-award change management and dispute resolution. Industry: Telecommunications, Information Technology, Managed Services, Professional Services, Manufacturing, Infrastructure Development and Maintenance, Mining Industries, Outsourcing and Operations.', 'Sr. Strategic Sourcing Manager - \| Global Enterprise Software \| Cyber Security Software & Applications \| Professional Services.', 'GE', '[{"company":"GE","company_id":"ge","industry":"Industrial Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"GE","title":"Sr. Strategic Sourcing Manager"},{"description":"","duration":"Jun 2019 Oct 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2021","start_date":"Jun 2019","subtitle":"GE","title":"Commodity Lead - Digital Technology"}],"url":"https://www.linkedin.com/company/ge"},{"company":"Georgia Expo Manufacturing Corp.","company_id":"georgia-expo-manufacturing-corp-","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2018 May 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2019","start_date":"Mar 2018","subtitle":"Georgia Expo Manufacturing Corp.","title":"Strategic Sourcing & Procurement Manager"}],"url":"https://www.linkedin.com/company/georgia-expo-manufacturing-corp-"},{"company":"Sage","company_id":"sage-software","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Apr 2016 Mar 2018 2 years","duration_short":"2 years","end_date":"Mar 2018","start_date":"Apr 2016","subtitle":"Sage","title":"Global Category Manager IT/ Technologies"}],"url":"https://www.linkedin.com/company/sage-software"},{"company":"Ericsson","company_id":"ericsson","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Feb 2009 Apr 2016 7 years 3 months","duration_short":"7 years 3 months","end_date":"Apr 2016","start_date":"Feb 2009","subtitle":"Ericsson","title":"Strategic Sourcing & Procurement Management"}],"url":"https://www.linkedin.com/company/ericsson"},{"company":"Ariba","company_id":"ariba","location":"Greater Atlanta Area","positions":[{"description":"Contract Life-cycle Management Analyst Contract Life-cycle Management Analyst","duration":"Jan 2007 Jan 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2009","start_date":"Jan 2007","subtitle":"Ariba","title":"Contract Lifecycle Management / Procuri Inc (acquired by Ariba, Inc)"}],"url":"https://www.linkedin.com/company/ariba"},{"company":"Rio Tinto","company_id":"rio-tinto","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"May 2000 Nov 2006 6 years 7 months","duration_short":"6 years 7 months","end_date":"Nov 2006","start_date":"May 2000","subtitle":"Rio Tinto","title":"Sourcing & Procurement Analyst III"}],"url":"https://www.linkedin.com/company/rio-tinto"}]', '["Austin Griffith “I had the pleasure of working with Ed for several years at an ISP, early on in both of our professional careers. He was very knowledgeable and taught me many helpful troubleshooting techniques that I still use to this day. He is a very dependable person and I always found to be utmost professional with both customers and co-workers. What stands out most to me about Ed, however, is his very positive outlook on life and his uniquely optimistic personality. He would routinely deal with issues in a very positive way that rubbed off on everyone around him. It\'s been a few years since I worked with or last saw Ed but we\'ve managed to stay in touch and he\'s somebody you\'ll never forget.”","Feras Ray Zikra “At Insight US, I was the Strategic Account Manager for Ericsson based in the Americas. I was introduced to Ed Abbey as part of the Strategic Sourcing for Ericsson IPTV. As a multi-vendor technology provider to Ericsson, my pre-sales team was tasked with building out many simple to complex technology solutions focused on networking/storage/compute. ED played a vital role ensuring that the needs of his internal customers were satisfied. He\'s fair, articulate, knowledgeable and clearly understands how to get things done in demanding time-sensitive environments. I highly recommend his skills & expertise within multi-national organizations.”"]'] User: ['Victor Zamora', '"It is no longer enough to satisfy your customers. You must delight them."Philip Kotler –About Victor…Digerati with experience in management consulting. IT infrastructure operations background building datacenters from scratch. Evolved into digital marketing to sales strategy and business development for technology solutions. Love to be at the forefront of technology and market trends - My passion is to execute strategic technology initiatives by understanding business drivers. This is how Digital Transformation and Cloud Strategies are created and executed and how the positioning of new technology takes place. Understand how niche communities adopt technology and vertical markets use information - Enjoy guiding clients to the right data analytics solution and see the impact of a dashboard. This is how collaboration breaks barriers.How data becomes information and information, business decisions - Connect the dots to adapt proven solutions to different markets. This is how penetrating vertical and global markets happen.', 'Technology & Sales Enablement Professional', 'Paalz Technology Consulting', '[{"company":"Paalz Technology Consulting","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Oct 2010","subtitle":"Paalz Technology Consulting","title":"Director of Business Development"}],"url":""}]', '["Federico Iglesias Ferrara “Victor is a very positive results-oriented executive with deep knowledge and clear ideas. It was a pleasure to work closely with Victor during his tenure at InfoSel in growing the News, Information and Market Data business at an immense rate and transforming our offerings in every facet for continued success on the major trading desks in Wall Street and The City. I would highly endorse Victor, and very much enjoy working with him in the future.”","LinkedIn User “Victor is an energetic and creative sales leader who knows how to balance customer needs with business objectives. I had the pleasure to work with Victor at AT&T in his position of Regional Director Caribbean & Latin America. I saw him as a SALES Centric and Focused individual; a very resourceful professional with a unique and contagious energy. Victor has the virtue of being personable, positive and the ability to work very well under pressure without making others feel overwhelmed. A natural leader when it comes to engaging multiple organizations to get a deal done.”"]']### Assistant: The agent's job is to execute strategic technology initiatives by understanding business drivers, and today, the agent is reaching out to the user because they need assistance with guiding clients to the right data analytics solution and the impact of a dashboard.
### Human: Agent: ['Blake Day', 'Strategic + human-centered talent acquisition, business partnership, diversity + inclusion, people management, recruitment and communications pro. Experience across tech, financial services, entertainment, streaming media, music and podcasting.Obsessed with music and the boundless world of audio storytelling. Working alongside creatives to build out our global Spotify Studios. Believer in bringing your ~full self~ to work.#StopAsianHate#BlackLivesMatter#TransLivesMatter#LoveisLove', 'Talent Acquisition Manager / People Person @ Spotify', 'Spotify', '[{"company":"Spotify","company_id":"spotify","industry":"Music","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Spotify","title":"Talent Acquisition Manager [Studios, Podcasts, Music]"},{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Spotify","title":"Senior Talent Acquisition Partner [Studios + Podcasts]"},{"description":"","duration":"Jul 2019 Sep 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2020","start_date":"Jul 2019","subtitle":"Spotify","title":"Recruiter [Studios + Podcasts]"}],"url":"https://www.linkedin.com/company/spotify"},{"company":"WarnerMedia","company_id":"warnermedia","location":"Burbank, California, United States","positions":[{"description":"","duration":"Jun 2018 Jul 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2019","start_date":"Jun 2018","subtitle":"WarnerMedia","title":"Entertainment Recruiter"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Netflix","company_id":"netflix","location":"Los Angeles, California","positions":[{"description":"","duration":"Apr 2017 Jun 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2018","start_date":"Apr 2017","subtitle":"Netflix","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/netflix"},{"company":"Capital One","company_id":"capital-one","location":"McLean, Virginia","positions":[{"description":"","duration":"Aug 2014 Apr 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2017","start_date":"Aug 2014","subtitle":"Capital One","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Cvent","company_id":"cvent","location":"McLean, Virginia","positions":[{"description":"","duration":"Mar 2012 Aug 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2014","start_date":"Mar 2012","subtitle":"Cvent","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/cvent"},{"company":"Kaztronix","company_id":"kaztronix","location":"McLean, Virginia","positions":[{"description":"","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"Kaztronix","title":"Corporate Recruiting Specialist"}],"url":"https://www.linkedin.com/company/kaztronix"}]', '["“Blake is the best of the best! I came to her for help sourcing a VERY specific role for my WarnerMedia Social COE team. It is challenging enough to identify qualified talent for Social positions given social media\'s societal utility, leading to overwhelming interest levels and droves of applications. I was also looking for a hybrid skill set: a creative quant who could handle a next-gen, XF role of Social Insights & Tech. Easy right? Well, for Blake it was! She understood the role, who I was after, and was quickly able to get the right folks in the door. Within no time, I had found the right candidate for the job. Make no mistake, it\'s recruiters like Blake that help keep WarnerMedia on the cutting edge of our industry. We\'re lucky to have her.”","“Blake is the best recruiting partner any design manager could ask for—I say this as a colleague and a close friend. We make an incredible team and I\'d recommend her to anyone seeking a kind, empathetic, funny, knowledgeable, organized, professional, and extremely dependable recruiter for campus or professional recruiting. I\'ve worked closely with her for the past year and a half at Capital One to help us recruit top talent from design schools across the United States. We attended several campus events together, which Blake helped organize and manage—she always had all of the details sorted out in advance and ensured that we knew where to be, what to do, and when. She\'s also the best travel partner and has always been a delight to spend time with on the road. She helped us coordinate onsite interviews with candidates, as well as power days back at our offices. She handled all of the necessary recruiting details before and following each interview, including briefing candidates on the interview process and required steps; ensuring we had all the materials necessary for on-campus events; coordinating resume and portfolio reviews, and design challenges; communicating interview outcomes and negotiating offer details; arranging relocation assistance, etc. I can\'t say enough positive things about Blake—she\'s one of the best and I wouldn\'t hesitate to hire her if ever you have the opportunity!”"]'] User: ['Roman Kotchetov', 'Experienced UX Engineer with a demonstrated history of working in the leisure, travel & tourism industry.', 'Software Engineer at Hoffman Academy', 'Hoffman Academy', '[{"company":"Hoffman Academy","company_id":"hoffman-academy-of-music","industry":"E-Learning","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Hoffman Academy","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/hoffman-academy-of-music"},{"company":"Vacasa","company_id":"vacasa","location":"Portland, Oregon Area","positions":[{"description":"Software Engineer — Real Estate Development TeamMay 2019 - Mar 2020Worked on a greenfield property price prediction website for real estate agents, with internal and external data sources using ML model for generating vacation rental predictions.- Serverless AWS stack (Cloudformation, S3, Lambda, RDS, SQS)- React (w/Redux), styled components, and Python backend- Setup and maintained Datadog & Sumo Logic Dashboards and Monitors- Scrum and Kanban methodologies with Atlassian Stack- A/B Testing and integration with Split.ioSoftware Engineer — Public, Guest & Owner Experience TeamsSep 2014 - May 2019Involved in all aspects of development of public, admin, guest, and owner facing sites and systems, from gathering and researching requirements, to developing, testing, and releasing highly polished products for great user experience. - React with Typescript- Fluid layouts with CSS/SASS and PHP (w/Twig & Laravel) back end- MySQL and Google Analytics data/trends gathering- Some experience with API development- Scrum and Agile methodologies with Atlassian Stack- A/B Testing and integration with Split.io","duration":"Sep 2014 Mar 2020 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2020","start_date":"Sep 2014","subtitle":"Vacasa","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/vacasa"},{"company":"LinkTech Worldwide","company_id":"linktech-worldwide","location":"","positions":[{"description":"UX / UI Development and Implementation.Prototyping, new product development, and legacy support.Art direction, mentoring and team building/coaching.Designing and developing Wordpress themes.Photo editing, manipulation, and color correction.","duration":"Sep 2010 Sep 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2014","start_date":"Sep 2010","subtitle":"LinkTech Worldwide","title":"UI Developer"}],"url":"https://www.linkedin.com/company/linktech-worldwide"},{"company":"Kaleidoscope Construction Inc","company_id":null,"location":"","positions":[{"description":"Attended pre-bid meetings and job walks.Maintained and updated job schedules.Developed, implemented computerized equipment inventory.Monitored local solicitation outlets for compatible job opportunities.Developed and maintained relations with local associations for procurement opportunities.","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"Kaleidoscope Construction Inc","title":"Project Coordinator"}],"url":""},{"company":"Kaleidoscope Construction Inc","company_id":null,"location":"","positions":[{"description":"Assisted in the field and in the job site office with all phases of construction operations.Over saw mobilization of job site and office supplies.Maintained and updated project schedule.Guided new employees with job site orientation and safety protocols.Generated quality control reports and progress photos.Maintained employee job hours.Ordered and purchased materials.Assisted field crews with framing, siding, painting, demolition, and job cleanup.","duration":"Jul 2008 Feb 2009 8 months","duration_short":"8 months","end_date":"Feb 2009","start_date":"Jul 2008","subtitle":"Kaleidoscope Construction Inc","title":"Manager Assistant"}],"url":""}]', '["“I managed Roman at Vacasa. I was particularly impressed with Roman’s skill in coming up with novel solutions to front-end problems. He was instrumental in making our site mobile friendly, and his contributions received praise from members of the company\'s design team. Roman is comfortable contributing to the front-end and back-end as needed. He is eager to learn, and impressed me with his focus on growth while I worked with him. Roman consistently advocated for activities to build stronger relationships on the team. He was always willing to help others both inside and outside of work. I’m glad that I got to know Roman, and would love to work with him again in the future.”","“Roman is a detail-oriented developer, especially when it comes to UI design and implementation. He was a pleasure to work with in two different teams and multiple projects. He constantly finds ways to improve on his technical skills, as it is projected in the work that he outputs. Oh, and he speaks Russian. +1”"]']### Assistant: The agent's job is to recruit top talent for Spotify Studios, and today the user is reaching out to the agent because they need assistance in finding a creative quant with hybrid skills for a next-gen role in social insights and technology.
### Human: Agent: ['Scott Allen', 'Part of a representative network of "build to print" Electronic Manufacturers and Design companies. Specialties: PCB', 'Printed Circuit Board Professional', 'TTM Technologies', '[{"company":"TTM Technologies","company_id":"ttmtechnologies","industry":"Electrical/Electronic Manufacturing","location":"","positions":[{"description":"Outside sales and account develoment Outside sales and account develoment","duration":"Jan 2008 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jan 2008","subtitle":"TTM Technologies","title":"Account Manager"}],"url":"https://www.linkedin.com/company/ttmtechnologies"},{"company":"JCOT, inc / CSA - JER","company_id":"jcot-inc-csa---jer","location":"","positions":[{"description":"PCB Sales PCB Sales","duration":"Jan 2001 Jan 2008 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2008","start_date":"Jan 2001","subtitle":"JCOT, inc / CSA - JER","title":"Associate"}],"url":"https://www.linkedin.com/company/jcot-inc-csa---jer"}]', '["Marvin Clark “Scott was exceptional in his responsibilities at Westwood Associates. I throughly enjoyed working with Scott for over 5 years. He represents ALL the BEST in his profession and as a person. I am honored to call him my friend...”","Charlie Knipp “Scott is a personable salesman and a dedicated customer service agent. We worked together while I was at Jabil and he had a several lines where he called on my regional commodity managers. He did a great job representing those lines, and an even better job of networking internally and externally. I grew to know the owners and CEO\'s of those companies very well, and because of this, both companies got increased and appreciated value. Scott expanding his product lines and penetration into Jabil all the while providing excellent service on all fronts. I am typically not fond of \\"reps\\" but Scott is a rare exception, he provides excellent expansion on value with focus on end to end solutions and applications at the component level. I recommend Scott for any sales or line representation roles.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to work as an account manager at TTM Technologies with a specialty in PCB, while today the user is reaching out to the agent because they need assistance in sourcing electronic components for a new production line at Healthcare AZ.
### Human: Agent: ['Nikhil Jayakumar', 'ROLE: Prisma Cloud \| Sr. Tech support \| Cloud Compute and Code Security What I do? - Committed to learning and developing cutting edge technical skills. - Providing world class customer service by assisting our customers in "Deploying and debugging " cloud initiatives as needed in accordance with best practices. - Extremely passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. What is Prisma Cloud? -Prisma™ Cloud is the industry\'s most comprehensive cloud native security platform (CNSP). Reference: https://www.paloaltonetworks.com/prisma/cloud', 'Sr. TSE \| Prisma Cloud\| Ex-Microsoft', 'Palo Alto Networks', '[{"company":"Palo Alto Networks","company_id":"palo-alto-networks","industry":"Computer and Network Security","location":"Plano, Texas, United States","positions":[{"description":"Cloud Secops:Onboard and support deployments of the top 5 major clouds on the Prisma app stack Console.Ensure Cloud workloads adhere to policies and are compliant with Standards specified, and their configurations do not leave loopholes for internet access.Dev Sec Ops:Troubles shoot , support, and assist customer\'s secure their container\'s , dockers, and kubernetes using Prisma compute console.Code Security: BridgecrewSecure devops pipelines like terraform using Checkov while checking against a vast database of policies on Prisma cloud console","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Palo Alto Networks","title":"Cloud-Dev Security ops"}],"url":"https://www.linkedin.com/company/palo-alto-networks"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Jan 2021 Nov 2021 11 months","duration_short":"11 months","end_date":"Nov 2021","start_date":"Jan 2021","subtitle":"Microsoft","title":"Support Engineer"},{"description":"SME in areas of azure Virtual WAN and Azure VPN","duration":"Nov 2019 Nov 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2021","start_date":"Nov 2019","subtitle":"Microsoft","title":"Support Escalation Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Kforce Inc","company_id":"kforce","location":"Fargo, North Dakota Area","positions":[{"description":"Kforce employee working as a contractor at Microsoft for their Azure Networking division Kforce employee working as a contractor at Microsoft for their Azure Networking division","duration":"Oct 2019 Jan 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2021","start_date":"Oct 2019","subtitle":"Kforce Inc","title":"Cloud Support Engineer at Microsoft"}],"url":"https://www.linkedin.com/company/kforce"},{"company":"UPS","company_id":"ups","location":"Louisville, Kentucky","positions":[{"description":"-Global Network Engineer for Worldport (UPS Airlines) and Datacenter operations.-Primary administrator and Level 2 approver for all network Change management activities or functions including the security/subnets/Vlans/Cabling infrastructure to support eCommerce and other Internet or Internal systems.-Configures trunk groups and Virtual Switches for various Virtual server systems.-Administers network-based services such as Wireless,workstation security agents/VPN, ACL, Intrusion detection, Firewalls, Load balancer and SD-WAN optimization services.-Troubleshoot customer and client problems in the networking domain-Administers TCP/IP on the network including tracking of the IP infrastructure and DHCP systems. -Experience in the administration and performance tuning of application stacks.-Experience working on multi-vendor Routing and layer 3 switching platforms: Cisco ISR 1k, Cisco 1921, Cisco 2921,Cisco 3750, Cisco 6509, Nexus 7k,9k, HP 6200YL and Aruba 3800 series.-Experience working on Multi-Vendor l2 Switches- Cisco Catalyst 2960, HP procurve 3500YL, Aruba 3810\'s, Brocade switches.-Experience working on Multi-vendor Firewall platforms- Checkpoint and Palo Alto.","duration":"Jun 2018 Oct 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2019","start_date":"Jun 2018","subtitle":"UPS","title":"Network Security Engineer"}],"url":"https://www.linkedin.com/company/ups"},{"company":"G&K Services","company_id":"g&k-services","location":"Minnetonka, Minnesota","positions":[{"description":"- Implementing Cisco WAAS using SRE and UCSE modules on 2921 routers.-Upgrade, maintain and support Cisco ASA and Palo alto firewalls.-Worked on various L2 Switching methodologies on L2 switches such as Juniper EX 2300/3400 series and Cisco 2960 Catalyst switches.-Network design, Configuration, Installation,upgrades,security,troubleshooting,planning and recommendations for upgrades-Configure,support and troubleshoot CIsco Prime Infrastructure.- DR and BCP planning and validation.Implantation of security solutions utilizing Checkpoint and Cisco appliances with Next-Gen features-Setup Site to Site VPN tunnels to ensure business continuity. -Advanced engineering services including design and supporting testing/documentation of DMVPN over 4G LTE backup WANs with Primary MPLS Overlay topologies.-Experience working in a Datacenter network setup with multi-vendor equipment- Nexus 7K, ASR 1k ,Cisco 2921, F5 Load balancers, Checkpoint firewalls, Palo alto Firewalls, Cisco WAVE 7541","duration":"Jun 2016 Jun 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2018","start_date":"Jun 2016","subtitle":"G&K Services","title":"Network Security Engineer"}],"url":"https://www.linkedin.com/company/g&k-services"},{"company":"BALAJI PRESSURE VESSELS LIMITED","company_id":"balaji-pressure-vessels-limited","location":"India","positions":[{"description":"-Network administrator for all network Change management activities and functions including the security/subnets/VLans/Cabling infrastructure to Support Ecommerce and other Internet or internal web applications. -Configure trunk , access ports, STP, Port channels for L2 switches.-Configures virtual switches for various virtual server systems-Experience working on Cisco ASA.-Administers Remote VPN for vendors and customers. -Network administrator for all network Change management activities and functions including the security/subnets/VLans/Cabling infrastructure to Support Ecommerce and other Internet or internal web applications. -Configure trunk , access ports, STP, Port channels for L2 switches.-Configures virtual switches for various virtual server systems-Experience working on Cisco ASA.-Administers Remote VPN for vendors and customers.","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"BALAJI PRESSURE VESSELS LIMITED","title":"Network Secutiy Analyst"}],"url":"https://www.linkedin.com/company/balaji-pressure-vessels-limited"}]', '["Mark Strickland “Nikhil is a phenomenal Network and Security Engineer. He is very pragmatic in approach and with solid acumen is able to troubleshoot and solve complex problems. One of the character traits that I admire most about Nikhil is his deep desire to learn, grow, and be part of a team that is advancing in technology. No matter what the need is, Nikhil champions new technology and the opportunity to deliver and ultimately allowing a business to grow by gaining a competitive advantage leveraging the future of IT. Nikhil also prides himself in being positive and not allowing negativity and fodder to get in the way of what\'s possible or to cloud his work environment. He would be a huge asset to any company looking to springboard themselves into the future of technology. ”","Ganesh Dindukurthi (CSSBB) “Nikhil has been admired for his determination and detailed work at any given task. Nikhil has the talent and hunger for learning more and exploring new opportunities. He has organized several events in which he has shown his leadership skills and setup to be a role model. Nikhil has my highest recommendation and he will be a good asset to any organization. ”"]'] User: ['Jin Tan', '15+ years of Networking Experience. CCNP, CCIE (Security & SP) #35709', 'Staff Network Engineer at ServiceNow', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"Kirkland, Washington, United States","positions":[{"description":"","duration":"Jan 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jan 2022","subtitle":"ServiceNow","title":"Staff Network Engineer"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Jul 2012 Dec 2021 9 years 6 months","duration_short":"9 years 6 months","end_date":"Dec 2021","start_date":"Jul 2012","subtitle":"Microsoft","title":"Senior Service Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"VanceInfo","company_id":"pacteraedge","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Dec 2010 Jul 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2012","start_date":"Dec 2010","subtitle":"VanceInfo","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/pacteraedge"},{"company":"Collabera","company_id":"collabera","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Oct 2009 Sep 2010 1 year","duration_short":"1 year","end_date":"Sep 2010","start_date":"Oct 2009","subtitle":"Collabera","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/collabera"},{"company":"Experticity","company_id":"experticity1","location":"Greater Seattle Area","positions":[{"description":"","duration":"Dec 2004 Oct 2009 4 years 11 months","duration_short":"4 years 11 months","end_date":"Oct 2009","start_date":"Dec 2004","subtitle":"Experticity","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/experticity1"}]', '["Robert Currie “Jin is a solid, dedicated Network Engineer that does not compromise. His many certifications and constant career betterment of helped him to tackle any problem logically find a solution. Jin was a core team member that always offered support, while having the ability to work independantly. He never backed down from a problem or challenge and his Networking abilities were indespendible at Experticity.”","John Schacher, EMBA “Jin is an exceptional IT professional who is the most proactive “go getter” that I’ve ever had the privilege of working with. He designed our corporate IT infrastructure from the ground up as well as our commercial SaaS operations. Jin stepped up and became a SIP protocol expert, thus becoming a lifesaver when it came to implementing VoIP and deploying our video collaboration system into our client’s enterprise networks. Many times he identified the root cause within our clients IT infrastructures and helped them resolve their issue in record time. His trouble shooting skills are literally off-the-charts and there wasn’t a problem that he hasn’t been able to resolve. Jin is a real straight shooter and his direct honesty has been refreshing. In addition, he’s made positive contributions to the corporate bottom line in other disciplines beyond IT, including product design, product testing, and customer service. Jin is a skilled IT professional who will make an excellent addition to any company.”"]']### Assistant: The agent's job is to provide technical support for Prisma Cloud, and today the user is reaching out to the agent because they need assistance with network infrastructure design and troubleshooting.
### Human: Agent: ['Kathy Kochmann Christie, PMP', 'Experience of 20+ years managing Information Technology teams and services with 10+ years of vendor and contract management from both aspects; over 10 years of project management experience including Lean Sigma Certificate and ITIL Training; Certified Project Management Professional (PMP); Proven track record of leading numerous projects including software and hardware rollouts as well as server and network upgrades; Successfully converted 2nd level support to innovative support model, from call ticket model to walk-up service counter, saving $100k+ annually in support costs; led project teams for Top Ten Projects; Manage multiple accounts with over 1.5million in yearly revenue; develop training guides and provide class based instructionSpecialties: Project Management, ITIL, IT Manager', 'IT Manager at Abbott', 'Abbott', '[{"company":"Abbott","company_id":"abbott-","industry":"Hospitals and Health Care","location":"Plainsboro, New Jersey","positions":[{"description":"Manage all IT site activities for the business division and multiple domains. Provide IT solutions on behalf of Corporate IT to the Business Division sites, acting as the key primary site contact for all IT-related matters, ensuring delivery and support of all IT solutions used in the site. Act as Chairman for Site IT Council, to assure appropriate alignment of all IT organizations and represent all to our customers and business contacts. Coordinate the activities of all service providers within Division IT and Corporate IT. Deliver IT solutions, application and/or infrastructure, in coordinate with IT products and services.","duration":"Apr 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Abbott","title":"IT Manager"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"Penn Medicine Princeton Health","company_id":null,"location":"Plainsboro, NJ","positions":[{"description":"","duration":"Feb 2018 Apr 2018 3 months","duration_short":"3 months","end_date":"Apr 2018","start_date":"Feb 2018","subtitle":"Penn Medicine Princeton Health","title":"Project Manager"}],"url":""},{"company":"Kering","company_id":"kering","location":"Secaucus, NJ","positions":[{"description":"","duration":"Apr 2016 Oct 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2017","start_date":"Apr 2016","subtitle":"Kering","title":"Service Desk Manager"}],"url":"https://www.linkedin.com/company/kering"},{"company":"Otsuka Pharmaceutical Companies (U.S.)","company_id":"otsuka-pharmaceutical-companies","location":"Princeton, NJ","positions":[{"description":"","duration":"Apr 2013 Jun 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2015","start_date":"Apr 2013","subtitle":"Otsuka Pharmaceutical Companies (U.S.)","title":"Manager, IT Service and Operations"}],"url":"https://www.linkedin.com/company/otsuka-pharmaceutical-companies"},{"company":"Sarcom","company_id":"sarcom","location":"","positions":[{"description":"","duration":"Feb 2011 Dec 2012 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2012","start_date":"Feb 2011","subtitle":"Sarcom","title":"Engagement Manager"}],"url":"https://www.linkedin.com/company/sarcom"},{"company":"Pomeroy IT Solutions","company_id":"pomeroy","location":"","positions":[{"description":"","duration":"Mar 2010 Feb 2011 1 year","duration_short":"1 year","end_date":"Feb 2011","start_date":"Mar 2010","subtitle":"Pomeroy IT Solutions","title":"Manager, Project Office"}],"url":"https://www.linkedin.com/company/pomeroy"},{"company":"Bristol-Myers Squibb","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"May 1999 Oct 2008 9 years 6 months","duration_short":"9 years 6 months","end_date":"Oct 2008","start_date":"May 1999","subtitle":"Bristol-Myers Squibb","title":"Service Delivery / Project Manager"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["LinkedIn User “Kathy Christie is a seasoned professional with strong experience in information technology, risk management, project management, relationship management, and strategy development. She is a valued asset to the SARCOM Team and would recommend any company that wants a strong project manager to lead their IT team.”","Craig Norgard “I worked with Kathy for several years and she is full of energy and drive and was always focused on results. She is personable as well as technical and is an expert in her area of focus. Kathy has a tremendous sense of overall strategic and tactical needs and constantly aims to deliver win-win solutions. She is pro-active and results driven and always aims to meet and exceed expectations – her customers always come first. Kathy was a thorough and trusted colleague. She is a great project manager and is extremely knowledgeable and proficient in a number of areas. Kathy is always driven by what is right and is a pleasure to work with. She would be an asset to any organization.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to manage IT site activities and provide IT solutions to multiple domains, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a healthcare IT project.
### Human: Agent: ['Mark Sammons Mortgage Lender', 'Experienced Loan Originator with a demonstrated history of working in the financial services industry. Skilled in Commercial Lending, Credit Analysis, U.S. FHA Financing, U.S. VA Loans, and Real Estate Transactions. Strong finance professional graduated from The BB&T Banking School at Wake Forest University.', 'PrimeLending NMLS #415603 PrimeLending NMLS#13649', 'PrimeLending', '[{"company":"PrimeLending","company_id":"primelending","industry":"Financial Services","location":"220 Lexington Green Circle Suite 212 Lexington, KY 40503","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"PrimeLending","title":"Loan Originator"}],"url":"https://www.linkedin.com/company/primelending"},{"company":"BB&T","company_id":null,"location":"937 Midnight Pass - Lexington, KY 40513","positions":[{"description":"","duration":"Jun 2006 Aug 2015 9 years 3 months","duration_short":"9 years 3 months","end_date":"Aug 2015","start_date":"Jun 2006","subtitle":"BB&T","title":"Mortgage Loan Officer"}],"url":""},{"company":"BB&T Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1997 Aug 2015 18 years 8 months","duration_short":"18 years 8 months","end_date":"Aug 2015","start_date":"Jan 1997","subtitle":"BB&T Mortgage","title":"Mortgage Loan Officer"}],"url":""}]', '["Barbara Kinder “Mark does a great job!! I recommend him if you have any loan needs.”","Patrick Sinclair “Mark has gone above and beyond in assisting our faumily sell one home and buy another. He was very informative and made every step along the way extrememly easy.... In my opinion noone could have done it better! Thanks agian Mark!”"]'] User: ['Bill Rounds', 'Designer with extensive experience in Industrial Design, Graphic Design and UI design. Specialties: Art Direction in all aspects of design, communicating ideas and delivering final designs that are valuable to my clients.', 'Senior Designer', 'Self', '[{"company":"Self","company_id":null,"location":"Massachusetts","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Self","title":"Freelance/ Contract Designer"}],"url":""},{"company":"Brooks Automation","company_id":null,"location":"Brooks Automation, Chelmsford Ma","positions":[{"description":"Senior Designer providing design direction for industrial design, graphic design, and user interface design. Senior Designer providing design direction for industrial design, graphic design, and user interface design.","duration":"Nov 2011 Sep 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2014","start_date":"Nov 2011","subtitle":"Brooks Automation","title":"Senior Designer/Technical Illustrator"}],"url":""},{"company":"Skyward Mobile","company_id":"skyward-mobile","location":"","positions":[{"description":"Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials. Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials.","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Skyward Mobile","title":"Lead UI/Graphics Designer"}],"url":"https://www.linkedin.com/company/skyward-mobile"},{"company":"lwr design","company_id":null,"location":"","positions":[{"description":"Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday. Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday.","duration":"Jan 2003 Oct 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2006","start_date":"Jan 2003","subtitle":"lwr design","title":"Freelance designer"}],"url":""},{"company":"Farm Design","company_id":null,"location":"","positions":[{"description":"Industrial Design, Concept Sketching, Model making, Product development, Product rendering. Industrial Design, Concept Sketching, Model making, Product development, Product rendering.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Farm Design","title":"Freelance Designer"}],"url":""},{"company":"Sikorsky Aircraft","company_id":"sikorsky","location":"","positions":[{"description":"Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters. Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters.","duration":"Oct 2000 Jun 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2003","start_date":"Oct 2000","subtitle":"Sikorsky Aircraft","title":"Industrial Designer"}],"url":"https://www.linkedin.com/company/sikorsky"},{"company":"Polaroid ID systems","company_id":"polaroid","location":"","positions":[{"description":"Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}. Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}.","duration":"Oct 1999 Sep 2000 1 year","duration_short":"1 year","end_date":"Sep 2000","start_date":"Oct 1999","subtitle":"Polaroid ID systems","title":"Industrial/Graphic Designer"}],"url":"https://www.linkedin.com/company/polaroid"},{"company":"Identico (now Helix Design)","company_id":null,"location":"","positions":[{"description":"Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time. Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time.","duration":"May 1998 Sep 1998 5 months","duration_short":"5 months","end_date":"Sep 1998","start_date":"May 1998","subtitle":"Identico (now Helix Design)","title":"Industrial Designer (internship)"}],"url":""},{"company":"Saucony","company_id":null,"location":"","positions":[{"description":"Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design. Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design.","duration":"May 1997 Sep 1997 5 months","duration_short":"5 months","end_date":"Sep 1997","start_date":"May 1997","subtitle":"Saucony","title":"Industrial Designer (internship)"}],"url":""}]', '["Jeremy De Bonet “We brought Bill into Skyward Mobile to create a professional look and feel to our many mobile products. Bills strengths are not only in his artistic talent, but also in his ability to work with the other stake holders in the projects, and incorporate their ideas and feedback into his interface designs. Bill was effective at creating a wide variety of unique looks and feel for the dozens of mobile applications Skyward produced. From highly constrained applications where the visual elements were constrained to a few buttons and widgets to applications that were driven primarily by art, Bill was able to create distintive visual impact. As a team member, Bill was a terrific addition. His enthusiasm, willingness to help, and team sprit was contagious. He was a pleasure to work with.”","Tim Kilroy “Put simply, Bill is a fantastic designer. With a true sense of human scales and interactivity, Bill can take complex actions and make them visually simple. Since my time at Skyward, I have hired Bill to work on other projects. He is hardworking, intuitive and delivers excellent product.”"]']### Assistant: The agent's job is to provide mortgage lending services, and today, the agent is reaching out to the user because they need to discuss potential loan options for a new real estate transaction.
### Human: Agent: ['Phebe Dennis-Fortt', 'Relief, Inc., was established in 2003 as a “bringer of Hope” to those struggling with the hardships of poverty. Consider joining our outstanding team of individuals dedicated to helping people living in poverty in Stanislaus County, USA and specifically, in Liberia, Africa. Relief, Inc., is a well established and respected nonprofit and part of a close-knit team of other nonprofit professionals dedicated to helping the most vulnerable in need.', 'Recording Secretary at Soroptimist International of Modesto', 'Soroptimist International of Modesto', '[{"company":"Soroptimist International of Modesto","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Soroptimist International of Modesto","title":"Recording Secretary"}],"url":""},{"company":"Relief, Inc. (Remember: Every Liberian Influences Enduring Freedom)","company_id":"relief-inc.-remember-every-liberian-influences-enduring-freedom-","location":null,"positions":[{"description":"As the founder/CEO of [Relief Inc] I hire and recruit people, set the vision of the company and make sure that Relief, Inc. accomplishes its entire goal. One of my other important tasks is to do whatever needs to be done so that Relief, Inc. is a successful Non-Profit/Non governmental organization. At some point I will have all of the volunteers we need. Until then I have the responsibility of doing it all until I have the right people to help.","duration":"Jun 2002 - Present 19 years 6 months","duration_short":"19 years 6 months","end_date":"Present","start_date":"Jun 2002","subtitle":"Relief, Inc. (Remember: Every Liberian Influences Enduring Freedom)","title":"Founder"},{"description":"Spend Most of my life investigating how to make Relief, Inc., an organization that can have a profound positive impact for the thousands of Liberians that suffered during the past wars.As well as teaching leadership, Goal setting Training and Mentoring to local students and volunteers in our communities.","duration":"Jun 2002 - Present 19 years 6 months","duration_short":"19 years 6 months","end_date":"Present","start_date":"Jun 2002","subtitle":"Relief, Inc. (Remember: Every Liberian Influences Enduring Freedom)","title":"Founder,CEO"}],"url":"https://www.linkedin.com/company/relief-inc.-remember-every-liberian-influences-enduring-freedom-"},{"company":"Rembrandt Private Security/HUD","company_id":null,"location":"","positions":[{"description":"Screen employees, payroll etc. Screen employees, payroll etc.","duration":"Oct 1991 Nov 1994 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 1994","start_date":"Oct 1991","subtitle":"Rembrandt Private Security/HUD","title":"Director of Personnel"}],"url":""}]', '["Mary Shelton “Phebe is a hardworking C.E.O, Founder and Humanitarian. I have enjoyed working with her as a volunteer for Relief, Inc. since 2009 when MESA formed a Change for Change project on campus collecting items for people in need. Phebe is very compassionate about Relief, Inc. which becomes relevant in all her efforts. Working for her has been an honor. I wish Relief, Inc. a bright future in its efforts as the organization continues to be a voice for those in need.”","Rayleen Wagner “Phebe is a wonderful, kind, compassionate woman that is very passionate about providing relief to people in need. She is a very compelling speaker and she has helped motivate many people to join her cause. I have found her to be extremely ethical and is very concerned about being accountable for every dollar spent through Relief, Inc.Over all, she is a fantastic CEO, loved by many and very effective.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to recruit and hire individuals for a high-growth tech startup, and today the user is reaching out to the agent because they need assistance in hiring a high-caliber, quota-achieving field sales team for their own organization.
### Human: Agent: ['Philip Warbasse', 'Best known for his work on the HBO television series "True Blood", Philip Warbasse is an award-winning multi-media developer working in Los Angeles, California. Warbasse and his team have created some of the entertainment industry\'s most visible integrated media campaigns including mobile strategies for Iron Man II(Paramount), TRON Legacy (Disney), The Amazing Spider-Man (Sony Pictures), Indiana Jones - Kingdom of the Crystal Skull (Paramount), M. Night Shyamalan\'s The Happening (20th Century Fox), 9 the movie (FOCUS Features), and several independent feature films including Bob and the Monster (Shaker Films) and Can We Take a Joke? (Korchula Productions). Warbasse Design\'s latest work features Little Pink House (Korchula Productions), a movie staring Catherine Keener and Jeane Tripplehorn.Philip Warbasse resides in Los Angeles, California. In his personal life, Philip enjoys writing music and screenplays. He is the author of a true crime novel detailing the life and trial of convicted murderer Winnie Ruth Judd titled Paper Hearts - The Life and Trial of Winnie Ruth Judd. Philip is also a photographer - focusing on landscapes and urban environments.', 'CEO Warbasse Media. Keynote Speaker featured in New York Times, Entrepreneur Magazine, NPR Marketplace.', 'Warbasse Design', '[{"company":"Warbasse Design","company_id":"warbasse-design","industry":"Online Media","location":null,"positions":[{"description":"","duration":"Jan 2000 - Present 21 years 10 months","duration_short":"21 years 10 months","end_date":"Present","start_date":"Jan 2000","subtitle":"Warbasse Design","title":"CEO"},{"description":"Warbasse Design is known for following strict research methods that consistently provide award-winning results. Since inception, Warbasse Design has set out to help clients become better known and better understood by creating media strategies and designs that compel consumers to interact with their brands on a deeper level.","duration":"Nov 1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"Nov 1999","subtitle":"Warbasse Design","title":"CEO / Art Director"}],"url":"https://www.linkedin.com/company/warbasse-design"},{"company":"MUSICdise","company_id":"musicdise","location":"Los Angeles Metropolitan Area","positions":[{"description":"MUSICdise™ works with musicians, bands, and labels to create digital marketing, interactive merchandise, and creative licensing opportunities. MUSICdise™ works with musicians, bands, and labels to create digital marketing, interactive merchandise, and creative licensing opportunities.","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"MUSICdise","title":"Principal CEO"}],"url":"https://www.linkedin.com/company/musicdise"},{"company":"PRINT2D","company_id":"print2d","location":"Santa Monica, CA","positions":[{"description":"Based in Santa Monica, California, PRINT2D® is a print-to-digital agency built on the idea that 2D bar codes are only as relevant as the experiences to which they point. The mobile designers and developers at PRINT2D® go beyond the code - providing designer QR Codes and full-service mobile strategies for their print-to-digital clients. Based in Santa Monica, California, PRINT2D® is a print-to-digital agency built on the idea that 2D bar codes are only as relevant as the experiences to which they point. The mobile designers and developers at PRINT2D® go beyond the code - providing designer QR Codes and full-service mobile strategies for their print-to-digital clients.","duration":"Jul 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Jul 2010","subtitle":"PRINT2D","title":"CEO"}],"url":"https://www.linkedin.com/company/print2d"},{"company":"PostHastePics","company_id":"posthastepics","location":"Greater Los Angeles Area","positions":[{"description":"Found online at http://www.posthastepics.com, PostHastePics\' Le Petit canvas prints measure just 4\\"X6\\" inches. Bursting with color, hand-stretched, paper-backed, and individually signed. The Main Collection grows every month and, periodically, select photographs find their way to the Limited Editions category. Please check in often and join our mailing list for updates and discounts. Found online at http://www.posthastepics.com, PostHastePics\' Le Petit canvas prints measure just 4\\"X6\\" inches. Bursting with color, hand-stretched, paper-backed, and individually signed. The Main Collection grows every month and, periodically, select photographs find their way to the Limited Editions category. Please check in often and join our mailing list for updates and discounts.","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"PostHastePics","title":"Photographer"}],"url":"https://www.linkedin.com/company/posthastepics"},{"company":"Plush Mobile Servers","company_id":null,"location":"","positions":[{"description":"Plush MS is a hosted platform for mobile content. Plush MS executes proprietary software on load balanced servers specifically developed to reach users on cell phones and handhelds. Plush MS combines WURFL open source indexing with user-agent detection to make sure every user gets what they can use and nothing more. Plush MS is a hosted platform for mobile content. Plush MS executes proprietary software on load balanced servers specifically developed to reach users on cell phones and handhelds. Plush MS combines WURFL open source indexing with user-agent detection to make sure every user gets what they can use and nothing more.","duration":"Feb 2013 Jul 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2015","start_date":"Feb 2013","subtitle":"Plush Mobile Servers","title":"Consultant"}],"url":""}]', '["David Numrych “Philip is a diligent and hard working web designer (and many other skills) that has talent beyond imagination. When tasked for an urgent turn around of a new company web page, he provided a professional web page within days that exceeded our expectations. He also continued to update the web page with appropriate SEO as well as provided marketing guidance. He has been my go to person for web page design - to keep my business up and running - for the past three years. He remains our go to person for web design and mobile web design. ”","Roxana Vera Warbasse “Phil Warbasse is true to his talent and a professional in all aspects of his approach to web development. He is committed to the integrity of his web designs and focuses on meeting the client’s vision with a passion for delivering the best. The quality of his work is methodically thought out to be functional yet outstanding in its aesthetic output. I was extremely impressed while working with Phil as a Project Manager for the Los Angeles Chapter of the US Green Building Council as he was our web designer and highly recommend his services for any type of need from the entertainment industry to local businesses that want to invest in a successful marketing strategy.”","Patrick Donnelly “I\'ve known Philip for several years. We did a lot together in the early stages when mobile was coming out of the woodwork & people were starting to think about larger experiences that connected several channels & devices - I think now they call it \\"omni channel\\". In addition to being a great person to work with, I love how he is always pushing what could be done with new tech in design. I think its rare to find someone that understand that tech & software are new tools that designers can use to enrich customer experiences. I always look forward to hearing about the amazing projects he is working on, and learning from where he thinks the industry is going. -Patrick ”","Roger Marquis “When it comes to various aspects of technology, and how it can be used for marketing purposes, Philip knows his stuff. Philip has great insight and vision and knows the players/competitors very well. I highly recommend Philip, he is a down- to-earth person with lots of integrity. (He\'s also a pretty good surfer, so I hear.) ”","David Van Klaveren “It is my pleasure to give a recommendation for Philip Warbasse. His creativity, keen insights, and strong customer service skills are evident with every interaction. His company delivered on their promise and then some—and that’s the way business should go.”","Elizabeth J. Carlisle “Philip Warbasse is hardworking, diligent, a creative genius, and an all around great guy! We have worked together on numerous voice over projects. Not only did he do beautiful editing and post production work but he also gave great direction. He has also designed the websites for Ed Asner\'s Annual Autism Speaks Poker Tournament and is highly involved in giving back to his community in that way. Philip will always get a high recommendation from me!!”"]'] User: ['Jessyca Luxenberg', 'Experienced Digital Media Buyer with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Office, Teamwork, Leadership, and Marketing. Strong marketing professional with a Bachelor of Science (BS) focused in Business Administration and Management, Marketing Management from California Polytechnic State University-San Luis Obispo.', 'Media Professional', 'Alamitos Associates', '[{"company":"Alamitos Associates","company_id":null,"location":"Long Beach, California, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Alamitos Associates","title":"Financial Controller"}],"url":""},{"company":"Initiative","company_id":"initiative","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Initiative","title":"Negotiator, Digital Partnerships"}],"url":"https://www.linkedin.com/company/initiative"},{"company":"Starcom","company_id":"starcom1","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Starcom","title":"Media Associate"}],"url":"https://www.linkedin.com/company/starcom1"},{"company":"Revolution Media","company_id":"revolution-media","location":"","positions":[{"description":"","duration":"Feb 2017 Nov 2017 10 months","duration_short":"10 months","end_date":"Nov 2017","start_date":"Feb 2017","subtitle":"Revolution Media","title":"Assistant Media Buyer"}],"url":"https://www.linkedin.com/company/revolution-media"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"Encino, CA","positions":[{"description":"","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"Bullpen Integrated Marketing","title":"Creative Admin Assistant"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"StudioGood","company_id":"studiogood","location":"San Luis Obispo, California Area","positions":[{"description":"Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts. Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts.","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"StudioGood","title":"Digital Account Intern"}],"url":"https://www.linkedin.com/company/studiogood"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"","positions":[{"description":"Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production","duration":"Aug 2015 Aug 2015 1 month","duration_short":"1 month","end_date":"Aug 2015","start_date":"Aug 2015","subtitle":"Bullpen Integrated Marketing","title":"Internship"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"Greg Morris Cards","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources. Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Greg Morris Cards","title":"Marketing and Public Relations Intern"}],"url":""},{"company":"Engle and Murphy","company_id":null,"location":"Long Beach, CA","positions":[{"description":"Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client. Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client.","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"Engle and Murphy","title":"Marketing Intern"}],"url":""},{"company":"Alamitos Associates","company_id":null,"location":"","positions":[{"description":"Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers. Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers.","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"Alamitos Associates","title":"Marketing Associate"}],"url":""},{"company":"Coastal Dermatology","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"Coastal Dermatology","title":"Multi-purpose Assistant"}],"url":""}]', '["Mathew Luxenberg “Jessyca has worked for me at Coastal Dermatology. She is a highly motivated and goal oriented employee, always ready to help where help is needed. A positive \\"can do\\" attitude permeates her being. I would definitely recommend Jessyca for any marketing/advertising/public relations position.”","Andie Rindal “Jessyca joined our team at StudioGood as a digital account intern last quarter. Jessyca\'s \\"can-do\\" attitude was always appreciated. She worked on a number of deliverables during her time here and always provided us with great work. Surely an asset to any team she joins - I highly recommend Jessyca!”"]']### Assistant: The agent's job is to develop integrated media campaigns for entertainment industry clients, and today the user is reaching out to the agent because they need assistance in planning and executing a digital marketing strategy for a new product launch.
### Human: Agent: ['Rafaela Keller', "Passionate about numbers, cashflow control and compliance, I have combined accounting and financial fields my entire career, proudly reaching 10+ years of hands-on experience on positions as Accounting Analyst, Treasury Agent, Financial Assistant and recently Accounting Compliance Manager.Bilingual English- Portuguese, in the last 5 years I worked in the Shared Services Center (SSC), with more than 50+ companies and close interaction with the Accounting, Financial, and Tax sectors, what has shaped me into a great negotiator and detail-oriented professional. My strong communication and organizational skills make me capable of a wide range of tasks and I'm known as a problem-solving and for having a results-driven approach on my day-to-day activities. My technical skills includes: - Advanced Experience in reconciliation, analysis of accounting accounts and balance sheet closing routine;- High knowledge in Excel and SAP, specially S/4 Hana - Experience with external audit services (KPMG/Deloitte)- Ability to produce clear work papers and reports- Working towards a CPA certified (on process)Smart people is always welcome here... LET'S CONNECT!", 'Accounting Expert • SAP S/4 Hana • SSC • ERP • Analytical Mind • Account Receivable and Payable + Reconciliation operations Rockstar', 'IS EG HALAL', '[{"company":"IS EG HALAL","company_id":"is-eg-halal","industry":"Wholesale Import and Export","location":"Edgewater, New Jersey, United States","positions":[{"description":"Responsible for the offices in Latin America.Working as liaison between headquarters and international satellite offices in all matters, my main activities are, but not limited to:• Conference of all expenses and income - Quickbooks software• Perform bank reconciliation• Check accounting classifications - Quickbooks software• Monthly closing• Monitoring tax obligations and certifying that calculations are correct, especially income taxes• Financial reporting using Power BI tool • Perform operational processes improvement.• Monitoring of issues with the office manager, to resolve customer queries• Monitoring of export laws in the meat sector.• Conference of all issued certificates and release letters","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"IS EG HALAL","title":"Compliance Analyst"}],"url":"https://www.linkedin.com/company/is-eg-halal"},{"company":"Aegea Saneamento e Participações S.A.","company_id":"aegeasaneamento","location":null,"positions":[{"description":"I am proud to say I joined the team as an intern in the last year of college ,and after 4 months I was hired as an assistant, and after 8 months promoted to Accounting analyst.A great journey. Main activities included:• Responsible for accounting closing routines, and internal/external audit service (KPMG/Deloitte)• Review balance sheet and income statement accounts and aids in preparation of financial statements for month-end and year-end group consolidation.• Prepare schedules, accruals, and adjusting journal entries required for monthly closings.• Communicate with external auditors schedules and prepare work papers.• Reconciliation of accounts payables• Provided regular financial reports (weekly, monthly, and yearly)• Prepared footnotes to the financial statements.• Elaborated of the explanatory note of the effective rate.","duration":"Feb 2014 Mar 2019 5 years 2 months","duration_short":"5 years 2 months","end_date":"Mar 2019","start_date":"Feb 2014","subtitle":"Aegea Saneamento e Participações S.A.","title":"Senior Accounting Analyst"},{"description":"Key participant on SAP S/4Hana implementation project where it uses the methodology SAP Activate (SAP Best Practices), by using Jira and Kanban to manage the project, following the Scrum methodology. Main activities included: • Provided technical expertise for system design, testing, implementation and support• Gap Analysis-finding the gap between As-Is and To-Be processes• Assisted SAP Functional Analyst in requirements gathering and validation• Performed technical solution design, unit testing and technical documents authoring• Prepared scripts and run integrated tests (UAT – User Acceptance Test)• Validated data loads• Prepared End user training Documents• Developed and conducted SAP training and knowledge transfer to team• Supported Go live","duration":"Jul 2017 Jul 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2018","start_date":"Jul 2017","subtitle":"Aegea Saneamento e Participações S.A.","title":"SAP Key User"}],"url":"https://www.linkedin.com/company/aegeasaneamento"},{"company":"Sicoob UniMais","company_id":"sicoob-unimais","location":"Americana, São Paulo, Brazil","positions":[{"description":"After getting my CPA - 10 Anbima certification, I could joy a well known credit company in Brazil, with 75K clients national wide, as Treasury Agent. Main activities included: • Opening and closing cash• Dealt straight with clients, offering a kindly customer service and sold bank financial products • Performed receipt of cash and checks• Processed payments, bank deposits and wire transfers• Managed delivery of clients cards and checks• Supported Internal audit • Avoided Fraud, by attending fraud prevention and money laundering training• Ensured ATM supply was enough and controlled money value to next days","duration":"Jan 2012 Feb 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2014","start_date":"Jan 2012","subtitle":"Sicoob UniMais","title":"Treasury Agent"}],"url":"https://www.linkedin.com/company/sicoob-unimais"},{"company":"Angelo Vertti","company_id":"angelo-vertti","location":null,"positions":[{"description":"As an Accounting Analyst, my main activities were, but not limited to:• Cashiers opening and closing (average billing of R$ 420 thousand a month)• Drove Payments and transfers (average 500 per month) • Performed cash flow projection• Drove bank reconciliations• Credit card advance / discountchecks• Daily contacted external accounting offices and bank managers• Compiled information and reported monthly and annual closing","duration":"May 2010 Oct 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2011","start_date":"May 2010","subtitle":"Angelo Vertti","title":"Accounting Analyst"},{"description":"It was a great opportunity to start my career as financial assistant and definitely fall in love for cashflow control. I reported directed to the store owner and my main activities included:• Reconciling bank statements• Maintaining accounting records by making copies and filing documents• Entry of invoices from suppliers in the system (average 60 NF per month)by Microsoft Excel and Billing software• Payment closing in the system (average 500 per month) • Entry of sales amounts in a spreadsheet for commission calculation and segregation by type of sales (card/cash/check)• Performed payments\' analysis and control of fixed payments/suppliers/several accounts• Bank deposits","duration":"May 2008 Apr 2010 2 years","duration_short":"2 years","end_date":"Apr 2010","start_date":"May 2008","subtitle":"Angelo Vertti","title":"Financial Assistant"}],"url":"https://www.linkedin.com/company/angelo-vertti"}]', '["Jaqueline Soares Rossi “ Rafaela is an excellent professional, we work together at Ângelo Vertti and I had the privilege of seeing her professional growth up close. She is driven by challenges, and in constant search of new knowledge and professional experiences, a professional to add to any team that works ”","Letícia Forti Pereira “Rafaela is an excellent professional, responsible, very intelligent, I had the pleasure of working with her, I highlight her positivity and her easiness to lead.”"]'] User: ['Madinah H.', 'Experienced professional with a demonstrated history of working in the banking industry. Skilled in Cash Management services, Nonprofit Organizations, Analytical Skills, Team Building, and Public Speaking.', 'Cash Management Professional / Treasury Services / Transaction Banking', 'BTMU', '[{"company":"BTMU","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 - Present 22 years 6 months","duration_short":"22 years 6 months","end_date":"Present","start_date":"Jan 2000","subtitle":"BTMU","title":"Asst. VP / Associate"}],"url":""}]', '["JJ Ko “I worked with Madinah on many employee engagement and community projects and she was a fantastic leader, collaborator, and team player. Madinah always brought enthusiasm and positivity to each project, inspiring and encouraging others in the process. She cares deeply about the community as well as her colleagues. This was best demonstrated when she initiated, organized, and led the company team for the American Cancer Society’s breast cancer walk in Jersey City. Each year, the team and their efforts grew in size and fundraising results. Madinah would be a great addition to any organization.”","Emilia Oprea “Madinah\'s knowledge and expertise in implementing treasury services were always appreciated by the internal stakeholders and customers alike. Her involvement with high visibility projects brought faster time to revenue for the colleagues in Sales. Madinah\'s responsiveness and dedication made her a valuable member of the Implementation group, ”"]']### Assistant: The agent's job is to work as a Compliance Analyst at a wholesale import and export company. Today, the agent is reaching out to the user because they need assistance with implementing treasury services for their nonprofit organization.
### Human: Agent: ['Hau Ho', 'Motivational coach Encourage/ maintain team building On-board new team members Project management Product spokesperson', 'Finding talent and making meaningful connections', 'Applause', '[{"company":"Applause","company_id":"applause","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Applause","title":"Community Manager"}],"url":"https://www.linkedin.com/company/applause"},{"company":"Dascena","company_id":"dascena","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jan 2021 Jul 2021 7 months","duration_short":"7 months","end_date":"Jul 2021","start_date":"Jan 2021","subtitle":"Dascena","title":"Corporate Recruiter (RIF)"}],"url":"https://www.linkedin.com/company/dascena"},{"company":"AllSTEM Connections","company_id":"allstemconnections","location":"Houston, Texas Area","positions":[{"description":"","duration":"Feb 2019 Jan 2021 2 years","duration_short":"2 years","end_date":"Jan 2021","start_date":"Feb 2019","subtitle":"AllSTEM Connections","title":"Recruiter- Engineering + Architecture"}],"url":"https://www.linkedin.com/company/allstemconnections"},{"company":"MVM, Inc.","company_id":"mvm-inc.","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jun 2018 Feb 2019 9 months","duration_short":"9 months","end_date":"Feb 2019","start_date":"Jun 2018","subtitle":"MVM, Inc.","title":"Talent Acquisition Recruiter (RIF)"}],"url":"https://www.linkedin.com/company/mvm-inc."},{"company":"Prime Communications","company_id":"primecomms","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jan 2018 Jun 2018 6 months","duration_short":"6 months","end_date":"Jun 2018","start_date":"Jan 2018","subtitle":"Prime Communications","title":"Regional Recruiting Manager"}],"url":"https://www.linkedin.com/company/primecomms"},{"company":"Robert Half","company_id":"robert-half-international","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2016 Jan 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2018","start_date":"Oct 2016","subtitle":"Robert Half","title":"Recruiting Manager"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"T-Mobile","company_id":"t-mobile","location":"Houston, Texas Area","positions":[{"description":"ProspectingCold-callingMarketingBusiness developementCRM- Salesforce ProspectingCold-callingMarketingBusiness developementCRM- Salesforce","duration":"Aug 2015 Sep 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2016","start_date":"Aug 2015","subtitle":"T-Mobile","title":"Business Account Executive"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"BMM","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"MarketingHiring and training employeesP&LIncrease sales YOY MarketingHiring and training employeesP&LIncrease sales YOY","duration":"Sep 2014 Mar 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2016","start_date":"Sep 2014","subtitle":"BMM","title":"Small Business Owner"}],"url":""},{"company":"T-Mobile","company_id":"t-mobile","location":"Houston","positions":[{"description":"SalesTraining and developing Coaching team membersInventory managementP&L SalesTraining and developing Coaching team membersInventory managementP&L","duration":"Sep 2008 Aug 2011 3 years","duration_short":"3 years","end_date":"Aug 2011","start_date":"Sep 2008","subtitle":"T-Mobile","title":"Retail Sales Manager"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"T-Mobile","company_id":"t-mobile","location":"","positions":[{"description":"Excel in sales dailyTrain and coach associatesAssist with inventory mgmt Excel in sales dailyTrain and coach associatesAssist with inventory mgmt","duration":"Jun 2004 Jan 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2008","start_date":"Jun 2004","subtitle":"T-Mobile","title":"Retail Sales Rep"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Dillard\'s Inc.","company_id":"dillards","location":"","positions":[{"description":"Exceed daily quotaAssisted in daily business needsOnboard new associates Exceed daily quotaAssisted in daily business needsOnboard new associates","duration":"Apr 2003 Jun 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2005","start_date":"Apr 2003","subtitle":"Dillard\'s Inc.","title":"Retail Sales"}],"url":"https://www.linkedin.com/company/dillards"}]', '["Michael J. Vollmer “I am more than happy to provide a very positive recommendation for Hao. She did an excellent job of determining and utilizing my career goals to identify which opportunities I would be most interested in pursuing. She has excellent communication skills and was patient knowing my availability was sometimes limited. She coordinated and scheduled the interviews and provided valuable coaching to help me prepare and perform. After the interviews, she did an excellent job following up to determine what the level of interest was and provided great advice on how to proceed. She is a hard-working professional whom I would wholeheartedly recommend.”","Jorge Lima “I was fortunate of having the opportunity to work with Ms. Ho, she was very professional, helped me all throughout and made the entire hiring process go very smoothly. I landed a dream position with an awesome company, I couldn\'t ask for more, I highly recommend Ms. Ho. Thanks again!!”"]'] User: ['Brian S. Colón, Esq., CFE', 'Corporate transactions and negotiations, Government and municipality representation and counsel. Specialties: Corporate transactions and negotiations, Government and municipality representation and counsel.', 'Candidate for NM Attorney General / Current State Auditor', 'State of New Mexico', '[{"company":"State of New Mexico","company_id":null,"location":null,"positions":[{"description":"Statewide Elected Official","duration":"Jan 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jan 2019","subtitle":"State of New Mexico","title":"New Mexico State Auditor"},{"description":"","duration":"Jan 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jan 2019","subtitle":"State of New Mexico","title":"State Auditor"}],"url":""},{"company":"Robles, Rael & Anaya, P.C.","company_id":"robles-rael-&-anaya-p.c.","location":"United States","positions":[{"description":"Practices are in the areas of transactional negotiations, personal injury, medical malpractice, inadequate security, products liability, insurance bad faith, and corporate transactions. Also has extensive experience in working with local, state and federal elected officials in order to assist individuals and organizations with their various agendas. Practices are in the areas of transactional negotiations, personal injury, medical malpractice, inadequate security, products liability, insurance bad faith, and corporate transactions. Also has extensive experience in working with local, state and federal elected officials in order to assist individuals and organizations with their various agendas.","duration":"Nov 2006 Dec 2018 12 years 2 months","duration_short":"12 years 2 months","end_date":"Dec 2018","start_date":"Nov 2006","subtitle":"Robles, Rael & Anaya, P.C.","title":"Of Counsel"}],"url":"https://www.linkedin.com/company/robles-rael-&-anaya-p.c."},{"company":"City of Albuquerque","company_id":"city-of-albuquerque","location":"","positions":[{"description":"I firmly believe - with the right leadership - Albuquerque can overcome its challenges and reach its full potential. Like many other cities education, economic development and public safety are issues that loom large before us. But we also have a rich cultural heritage and strength of diversity that few places in the nation could ever hope to achieve. \u200bI\'m running for mayor to give Albuquerque leadership that listens to and works with residents in every neighborhood. Join the conversation with me and check back here or at events around the city where we can discuss innovative ways lift up Albuquerque","duration":"Jan 2017 Oct 2017 10 months","duration_short":"10 months","end_date":"Oct 2017","start_date":"Jan 2017","subtitle":"City of Albuquerque","title":"Candidate for Mayor"}],"url":"https://www.linkedin.com/company/city-of-albuquerque"},{"company":"Democratic Party of New Mexico","company_id":"democratic-party-of-arkansas","location":"","positions":[{"description":"","duration":"Apr 2007 Aug 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2009","start_date":"Apr 2007","subtitle":"Democratic Party of New Mexico","title":"Chairman"}],"url":"https://www.linkedin.com/company/democratic-party-of-arkansas"},{"company":"DPNM","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"DPNM","title":"State Party Chair"}],"url":""},{"company":"Aguilar Law Offices, PC","company_id":null,"location":"","positions":[{"description":"Represent plaintiffs in the areas of mediation, legal malpractice, medical malpractice, personal injury, product liability, and insurance bad faith. Represent plaintiffs in the areas of mediation, legal malpractice, medical malpractice, personal injury, product liability, and insurance bad faith.","duration":"Jul 2001 Jan 2007 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2007","start_date":"Jul 2001","subtitle":"Aguilar Law Offices, PC","title":"Attorney"}],"url":""},{"company":"University of New Mexico","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"University of New Mexico","title":"GPSA President"}],"url":""},{"company":"Associated Students of UNM","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1990 1 year","duration_short":"1 year","end_date":"1990","start_date":"1989","subtitle":"Associated Students of UNM","title":"Vice President"}],"url":""}]', '["Donald Schiff “I can write so many good things about former DPNM Chairman Colon, now a candidate for NM Lieutenant Governor. This man truly lives his progressive values in every area of his life! His greatest skill may be an uncanny ability to bring the right people together to solve problems. He included SCC members on party committees just because they wanted to participate. He opened up the party\'s books. He instituted a 33 county strategy to get party leaders from every county in our diverse state to work together, especially those in rural, heavily Republican areas who had previously been ignored. He oversaw great improvements in our Presidential caucus process, and he took personal responsibility for every problem. This man made sure that every legitimate vote was counted, even though they would not change the ultimate results. He supported his staff, he gave party officers and volunteers everything we wanted, and together we turned NM true blue. Brian Colon is my hero!”","Bradford Lyau “Being the chair of a statewide major political party is extremely difficult at every level, whether dealing with the governor, volunteers, county leaders, or general audiences. Mr. Colon has excelled at all levels. Through all challenges he maintains his both his efficiency and principles while remaining an inspirational force to those around him.”"]']### Assistant: The agent's job is to connect with professionals in the legal field, and today they are reaching out to the user to discuss potential collaboration opportunities in corporate transactions and negotiations.
### Human: Agent: ['Kevin Shoup', "Experience and knowledge allow me to successfully navigate through the ever changing market conditions in today's financing world. Whether you are a first time buyer, a luxury homebuyer or exploring refinance options, I am committed to exceeding your expectations. I have the ability to quickly assess your situation and provide personalized financing solutions to fit your needs. Specialties: Purchase, refinance, residential, 2-4 units, FHA financing, VA financing, First Time buyers, rental properties, fixed rate 2nd and home equity lines of credit. CMG Financial is an equal housing lender. NMLS #491684. Branch NMLS# 1831964. Company NMLS# 1820. 12681 newport ave., Tustin, CA 92780. 714-317-0246. Http://www.cmgfi.com/corporate/licensing", 'Joint Venture President at Primco Mortgage', 'Primco Mortgage', '[{"company":"Primco Mortgage","company_id":null,"location":"Tustin, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Primco Mortgage","title":"Joint Venture President - 714-317-0246"}],"url":""},{"company":"CMG Financial","company_id":"cmg-financial-services","location":"Tustin, CA","positions":[{"description":"","duration":"Dec 2018 Jun 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2021","start_date":"Dec 2018","subtitle":"CMG Financial","title":"Branch Manager 714-317-0246"}],"url":"https://www.linkedin.com/company/cmg-financial-services"},{"company":"Stearns Lending (NMLS #1854)","company_id":"stearns-lending","location":null,"positions":[{"description":"NMLS #491684","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"Stearns Lending (NMLS #1854)","title":"Producing Branch Manager 714-317-0246"},{"description":"NMLS #491684","duration":"May 2014 Dec 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2018","start_date":"May 2014","subtitle":"Stearns Lending (NMLS #1854)","title":"Sales Manager - 714-317-0246"}],"url":"https://www.linkedin.com/company/stearns-lending"},{"company":"Banc of California","company_id":"banc-of-california","location":"Irvine, California","positions":[{"description":"","duration":"Sep 2013 May 2014 9 months","duration_short":"9 months","end_date":"May 2014","start_date":"Sep 2013","subtitle":"Banc of California","title":"Sr. Mortgage Consultant - 714-317-0246"}],"url":"https://www.linkedin.com/company/banc-of-california"},{"company":"Western Reliance Funding Group - 714-317-0246","company_id":null,"location":"Laguna Hills, CA","positions":[{"description":"","duration":"Nov 2011 Sep 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2013","start_date":"Nov 2011","subtitle":"Western Reliance Funding Group - 714-317-0246","title":"Sr. Mortgage Consultant, NMLS # 491684 / DRE #01264148"}],"url":""},{"company":"Bank of America Home Loans","company_id":"bank-of-america","location":"","positions":[{"description":"","duration":"Jan 2010 Nov 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2011","start_date":"Jan 2010","subtitle":"Bank of America Home Loans","title":"Mortgage Loan Officer"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"SG Western Financial","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1998 Jan 2010 11 years 7 months","duration_short":"11 years 7 months","end_date":"Jan 2010","start_date":"Jul 1998","subtitle":"SG Western Financial","title":"Sr. Mortgage Consultant / Shareholder"}],"url":""}]', '["Michael Sonntag “Kevin, thank you for the great work you provided Michele and I. You are a true class act in every way and made our home buying experience a very enjoyable one. I give you the highest recommendation possible and if you have any new clients who want to talk to one of your happy customers, have them call me directly. Thank you very much.”","Brian Snell “I have know Kevin and worked closely with him over the past 20 years. Clients I have referred to Kevin have always called back and thanked me for putting them in such good hands. I trust Kevin on my personal transactions. His work ethics and knowledge in the industry are second to none.”"]'] User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']### Assistant: The agent's job is to provide personalized financing solutions to fit the needs of clients in the ever-changing market, and today the user is reaching out to the agent because they need assistance with their home equity line of credit.
### Human: Agent: ['Kenton McDaniel', 'Experienced information security engineer with a heavy development background. I love helping development teams tackle risk by identifying the largest attack surfaces and prioritizing fixes that matter.', 'Principal Information Security Engineer, OSEP, OSCP, CISSP, CEH', 'Henry Schein One', '[{"company":"Henry Schein One","company_id":"henry-schein-one","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Henry Schein One","title":"Principal Information Security Engineer"},{"description":"","duration":"Apr 2018 Oct 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2019","start_date":"Apr 2018","subtitle":"Henry Schein One","title":"Staff Information Security Engineer"}],"url":"https://www.linkedin.com/company/henry-schein-one"},{"company":"Henry Schein Practice Solutions","company_id":"henry-schein","location":null,"positions":[{"description":"","duration":"Jan 2014 Apr 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2018","start_date":"Jan 2014","subtitle":"Henry Schein Practice Solutions","title":"Associate Manager/Senior Software Engineer 1"},{"description":"Supervision of a team of Software Engineers and as a contributor at a Software Engineer 2 level.","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"Henry Schein Practice Solutions","title":"Supervisor/Software Engineer 2"},{"description":"","duration":"Mar 2009 Jan 2013 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2013","start_date":"Mar 2009","subtitle":"Henry Schein Practice Solutions","title":"Software Engineer 2"},{"description":"","duration":"Feb 2008 Mar 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2009","start_date":"Feb 2008","subtitle":"Henry Schein","title":"Software Engineer 1"},{"description":"","duration":"Feb 2007 Mar 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2009","start_date":"Feb 2007","subtitle":"Henry Schein Practice Solutions","title":"Associate Software Engineer"},{"description":"","duration":"Dec 2004 Jan 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2008","start_date":"Dec 2004","subtitle":"Henry Schein Medical Systems","title":"Customizations Specialist"}],"url":"https://www.linkedin.com/company/henry-schein"},{"company":"Dentrix Dental Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2003 Dec 2004 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2004","start_date":"Apr 2003","subtitle":"Dentrix Dental Systems","title":"Technical Support"}],"url":""}]', '["“Kenton puts the ethical in hacker. With strong Architect level coding skills in TCP related programming Kenton made an effortless transition into cyber security and is already making waves both in terms of knocking down some hard certs and in cracking some CVEs that should be coming his way shortly. He is one of those hackers that you want to stay in touch with because he has all the latest tools and tidbits from the dark recesses of the net, and knows how to use them. But Kenton uses his skills and tools for good. He is on my list of people I most want to collaborate with on writing hacking tools and taking over the world. ”","“Kenton consistently performs at a high level. He is willing to take on any assignment, and has excellent communication skills. He consistently thinks about the customer\'s perspective and works to ensure they have the best possible experience. He is truly a valuable employee.”"]'] User: ['Melissa Jewett', 'Melissa Jewett is a customer focused Program Manager with over ten years of experience providing guidance and organization to Information Technology programs. She is experienced leading large software development and cyber security programs for a wide range of civilian, Department of Defense, and commercial customers. Melissa enjoys leading and advising teams to help customers solve complex IT business problems.', 'Cybersecurity Program Manager', 'Dark Wolf Solutions', '[{"company":"Dark Wolf Solutions","company_id":"darkwolfsolutions","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"Dark Wolf Solutions","title":"Program Manager"}],"url":"https://www.linkedin.com/company/darkwolfsolutions"},{"company":"ECS Federal, LLC","company_id":"ecstechhq","location":"Stafford, Virginia","positions":[{"description":"Accomplishments and Responsibilities:• Successfully demonstrated new software updates and fielded technical questions at a National FBI conference to a group of 400 scientists • Completed a detailed SWOT analysis of the current Requirements Management process and created an updated Requirements Management plan to capitalize on opportunities, mitigate threats, and reduce weaknesses• Produced a detailed whitepaper explaining the benefits of transitioning the development teams from an Agile Scrum methodology to a SAFe Agile implementation • Identified an opportunity to transition the Help Desk/Tier III team from Agile Scrum to Agile Kanban to increase productivity and reduce stress placed on the team and negotiated that transition with the Government • Effectively mentor and supervise team of 8 Business Analysts regarding new and legacy business and system requirements, contract policies and procedures, and career growth • Work closely with the application product owner to analyze and refine a product backlog of 500+ work items in preparation for future application releases • Responsible for the creation and maintenance of the entire release backlog; ensuring that eight development scrum teams remain on track to meet overall business requirements• Author and maintain multiple requirements related documentation to include the Requirements Traceability Matrix, Capabilities and Constraints document, and Version Description documents which control approximately 400 system capabilities and over 3000 system requirements • Produce detailed technical documentation to include design documents, business workflow diagrams, functional specification documents, and interface control/specification documents• Successfully translates business needs into Themes, Epics, Features, and User Stories for accomplishment within the Agile Scrum methodology• Proficient in the use and administration of MS Team Foundation Server as well as the use of Microsoft Test Manager","duration":"Feb 2016 Feb 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2019","start_date":"Feb 2016","subtitle":"ECS Federal, LLC","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/ecstechhq"},{"company":"CapTech Ventures, Inc","company_id":"captechlistens","location":"Richmond, Virginia Area","positions":[{"description":"Worked as a Business Analyst on a Verisk Health contract tasked with the following responsibilities: • Proficient working within the Agile methodology to deliver quality software products.• Facilitated discussion during SAFe Program Increment (PI) planning session and served as a SME to advise the team on upcoming planned user stories. • Successfully completed Scrum Master tasks by facilitating daily stand-ups, representing the team during bi-weekly Scrum of Scrum meetings, leading grooming and planning sessions, and leading team retrospectives after each sprint.• Worked with product owner to clearly define user stories prior to each sprint in order to strengthen team’s ability to meet 100% of sprint goal. • Actively participated on the internal Program and Project Management service offering team outside of business hours to support the growth and development of internal processes and procedures. • Conducted daily communication with both internal and external users to troubleshoot application issues and answer training questions. • Developed comprehensive Standard Operating Procedures documentation to be leveraged for cross functional communication between application support, development operations, configuration management, and outage response unit teams during a system outage.• Developed process flow to coordinate the communication across teams for receipt, escalation and resolution of service requests received by end users based on severity and priority.","duration":"May 2015 Feb 2016 10 months","duration_short":"10 months","end_date":"Feb 2016","start_date":"May 2015","subtitle":"CapTech Ventures, Inc","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/captechlistens"},{"company":"The RSR Company","company_id":"the-rsr-company","location":"Washington D.C. Metro Area","positions":[{"description":"Worked as the Service Delivery Manager on an Overseas Private Investment Corporation contract tasked with the following responsibilities: • Produced reports providing analysis of work products, service requests, change management, major projects, and service level agreements on a weekly and monthly basis. • Achieved implementation of a Quality Management System through program analysis to be applied to all task orders across the contract, including facilities management, technical services, software development, and administrative services. • Identified process improvements through detailed SWOT and risk analyses of the program and implementation of process improvement plans. • Worked closely with the Security Information team to analyze network vulnerabilities and determine patching and upgrade schedule for all servers and workstations hosted on the network. • Successfully developed and implemented process improvements for change management for both operations and development teams using ITIL best practices. • Proficient in developing project schedules, budgets, presentation/briefing materials, process work flows, requirements documents, detailed design documents, test materials, and deployment checklists.","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"The RSR Company","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/the-rsr-company"},{"company":"CGI","company_id":"cgi","location":"Fairfax, VA","positions":[{"description":"Worked as a Business Analyst and Project Manager on an Environmental Protection Agency contract tasked with the following responsibilities: Accomplishments:• Established and maintained 100% accuracy rate delivering high-quality work products on schedule• Developed and delivered accurate monthly financial progress reports• Managed activities related to sub-contractor statements of work, resources, invoicing and progress reporting• Spearheaded a team of twenty analysts, DBAs and programmers to deploy the most technically challenging and complex software release since the application’s launch in 2005• Scheduled and facilitated Joint Application Design sessions with all application stakeholders to successfully gather requirements• Translated business needs into detailed Requirements Traceability Matrices and Software Design Documents to effectively communicate the business requirements to the development team• Collaborated with Quality Assurance team to maintain project compliance with CMMI level standards • Planned and prepared documentation, contributed advice, and conducted analysis and testing effort across three project teams as well as a bid proposal team, simultaneously • Effectively tailored and delivered webinars and live presentations to audiences of various experience and skill levels ranging from peers to senior officials • Planned, created, and coordinated User Acceptance Testing materials to include test scripts, reference materials, data sheets, HTML website, and contact information based on each user’s skill level and familiarity with the application","duration":"Apr 2011 Jan 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2015","start_date":"Apr 2011","subtitle":"CGI","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/cgi"}]', '["Chris Muir “I worked on a project team with Melissa for two years at CGI. Melissa demonstrated a outstanding leadership ability and was effective in her communication to all team members, clients, and management. Her organization and attention to detail kept deliverables on time and on budget. She developed a strong relationship with the client and consistently was driven to produce excellent results. Overall a great team member to work with!”","Oliver S. “It’s rare to find someone who can make such an appreciable impact on Day 1 of beginning a new job opportunity. In January 2015, I had the absolute privilege of bringing Melissa on to a large service delivery contract that I was managing at RSR. From the day that she started on the contract, she consistently demonstrated a professionalism and maturity level well beyond her years in the industry. Coupled with her work ethic, analytical skills, and ability to work on her own and as part of a team, Melissa quickly became an integral part of the contract management team and a top performer for the client. Now armed with a PMP credential, she’s poised for big opportunities. I would most certainly welcome the opportunity to work with her again.”"]']### Assistant: The agent's job is to provide guidance and organization to Information Technology programs, and today, the agent is reaching out to the user because they need to discuss leading a large software development and cyber security program for a commercial customer.
### Human: Agent: ['Teresa Schoch, MS JD CIPP US E M CRM IGP', 'Am Law 100, Fortune 500, In-House Currently focused on providing guidance to global corporations, financial institutions and non-profits, I address privacy, security and recordkeeping laws of jurisdictions in which they conduct business and determine the best processes, technologies and staff development and utilization to ensure compliance and to avoid data management risk. Most recently working as an attorney in highly technical areas drafting and negotiating privacy related contracts, including CCPA and GDPR DPAs, drafting privacy policies and procedures, developing frameworks for addressing new laws globally, resolving cross border transfer issues, ensuring privacy by design in products, training staff at all levels and determining privacy protection adequacy of recently developed apps. I have a diverse background in the practice of law, privacy and security compliance, electronic records management and scheduling (domestic and global), information management, content management, corporate risk management, information regulatory compliance, knowledge management, search retrieval methodology, complex global research, strategic planning, work flow efficiency, ethics, change management, information risk management and legal research and writing. Skills: Licensed Attorney, ICRM Certified Records Manager, IAPP Certified Information Privacy Professional for US, EU and Privacy Management, AIIM Electronic Records Management Master, Prosci Certified in Change Management, AIIM Certified Information Professional, ARMA Information Governance Professional and AALL Certified Law Librarian. Prolific writer and public speaker on trends in law and technology, impacts of technology, and its strategic use in law firms and corporations.', 'Information Governance and Privacy Consultant at Priori', 'Priori', '[{"company":"Priori","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Priori","title":"Information Governance and Privacy Consultant"}],"url":""}]', '["Tony Atkins “I have had the privilege of working with Teresa over the past year as part of Iron Mountain\'s Information Governance and Digital Services team. I was not previously knowledgeable about GDPR and its potential impact on our customers. I found there was no one better equipped to educate me about this regulation particularly and information privacy in general than Teresa. Her depth and breadth of knowledge are impressive. She speaks the language of information security with a fluency and familiarity resulting from years of study and immersion in the subject. The most impressive qualities I find in Teresa are her intelligence and desire to learn. When she encounters a topic she wants to master, she pursues it passionately, gaining the knowledge and credentials she needs to become an expert in that discipline. More importantly, she is able to communicate what she knows in ways the layperson can understand and apply to their own circumstances. I can endorse Teresa with enthusiasm and without hesitation. Any organization challenged with the potential impact of privacy regulations will benefit from her expertise and guidance.”","Mark Moore “Teresa is the consummate professional who displays an unyielding work ethic as well as the perfect expertise for the various projects she undertakes. She is also a tremendous resource for her colleagues and always willing share her knowledge to help make the team productive and successful.”"]'] User: ['Anthony L. Brown', 'Experienced Agency Owner with a demonstrated history of community development within the insurance industry. Highly skilled business professional with a background in Finance, Lending, Marketing, Advertising, and Sales.', 'Owner at Anthony L Brown Agency', 'Anthony L Brown Agency', '[{"company":"Anthony L Brown Agency","company_id":null,"location":"Las Vegas, Nevada, United States","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Anthony L Brown Agency","title":"Owner"}],"url":""},{"company":"State Farm ®","company_id":"state_farm","location":null,"positions":[{"description":"","duration":"Jul 2018 Aug 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2019","start_date":"Jul 2018","subtitle":"State Farm ®","title":"Agent"},{"description":"","duration":"Feb 2018 Jun 2018 5 months","duration_short":"5 months","end_date":"Jun 2018","start_date":"Feb 2018","subtitle":"State Farm ®","title":"Agent Intern"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Valley West Insurance","company_id":"valley-west-insurance","location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Aug 2015 Feb 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2018","start_date":"Aug 2015","subtitle":"Valley West Insurance","title":"Vice President Operations"}],"url":"https://www.linkedin.com/company/valley-west-insurance"},{"company":"Valley West Mortgage","company_id":"valley-west-mortgage","location":null,"positions":[{"description":"","duration":"2011 Aug 2015 4 years","duration_short":"4 years","end_date":"Aug 2015","start_date":"2011","subtitle":"Valley West Mortgage","title":"Branch Operations Manager"},{"description":"","duration":"Jun 2010 Jun 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2011","start_date":"Jun 2010","subtitle":"Valley West Mortgage","title":"Client Relations Manager"}],"url":"https://www.linkedin.com/company/valley-west-mortgage"}]', '["Vatche Saadtjian “Anthony handled all of my clients in a very professional manor and has always provided Valley West Mortgage with the resources needed to grow as a company.”","Chris Parks “Great Up stounding professional with great experiencee in his profession”"]']### Assistant: The agent's job is to provide guidance on privacy and security compliance for global corporations, financial institutions, and non-profits, while the user is reaching out to the agent because they need assistance with understanding the potential impact of privacy regulations on their insurance agency.
### Human: Agent: ['Erin Collins', 'I provide personal travel expertise to individuals and groups desiring to get the most value out of their vacation dollar. Planning a trip from the research phase all the way through followup after you return is what I do best. Personalized travel documents are prepared for you throughout the process, targeting your specific needs and wishes for your entire itinerary.Specialties: All major cruise lines, river cruising, luxury cruisingAll-Inclusive resortsCustom European travelDestination weddings & HoneymoonsGroup TravelFamily Vacations, DisneyEscorted Tours around the world.Exotics', 'Travel Advisor', 'Picture This Travel, Cruise Holidays', '[{"company":"Picture This Travel, Cruise Holidays","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Picture This Travel, Cruise Holidays","title":"Travel Agent"}],"url":""},{"company":"Slaggie Architects Inc","company_id":"slaggie-architects-inc","location":"","positions":[{"description":"","duration":"May 2007 Mar 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2010","start_date":"May 2007","subtitle":"Slaggie Architects Inc","title":"Architect"}],"url":"https://www.linkedin.com/company/slaggie-architects-inc"},{"company":"ACI-Boland, Inc.","company_id":"aci-boland","location":"","positions":[{"description":"","duration":"Jun 2004 May 2007 3 years","duration_short":"3 years","end_date":"May 2007","start_date":"Jun 2004","subtitle":"ACI-Boland, Inc.","title":"Architect"}],"url":"https://www.linkedin.com/company/aci-boland"}]', '["Todd Davidson “Erin loves what she does, and it shows in her service. She is very knowledgable, and experienced. Even in a time crunch Erin comes through, and keeps you informed through the process. I highly recommend Erin for all your travel needs.”","Grant C. Gooding “Erin helped us plan an incredible vacation in the Mediterranean. We were impressed with her guidance and personal knowledge of the countries we were visiting and took all of her recommendations. At this point, Erin had exceeded our expectations from what we expected from an agent. The day of our departure we showed up to the airport excited and ready for three weeks in Europe. Unfortunately, we showed up exactly 24 hours after we were supposed to (yes, apparently this is possible) and we not only missed our flight but we missed our boat out of Spain. Erin managed to get us out of the U.S. on a holiday weekend and then booked us connection flights and somehow navigated us through Europe and got us to Nice, France where we jumped on our boat and enjoyed the rest of our vacation. I don’t know if they award medals for travel agents but if there are and Erin doesn’t have one there is a serious injustice taking place. We will never use anyone else when we travel.”"]'] User: ['Sheila Cannon', 'Welcome to my LinkedIn Profile. I’m glad you’re here. My passion is simple: To give couples the exotic, adventurous or relaxing trip of a lifetime that brings them closer and enriches their lives...without the stress or worry of planning. If you’re looking for a true partner who will handle every detail of your resort, tour or cruise as if it were her own, then you’ve found her! I help you embrace and celebrate your special occasions, such as a honeymoon, anniversary, retirement or to fulfill your wish list of travel dreams. Travel provides me and my husband of 30 years time to reconnect, minus life’s distractions. I’ve traveled to all seven continents bringing loads of first-hand experience to you. I can often deliver special experiences and amenities, not widely available. Couples appreciate the priceless guidance of a romance designer. And, the experiences we craft together are known to over deliver. I look forward to planning your future memories! Are you ready? To get started, please contact me at [email protected] or (909)255-1410. ________________________________________________________________________ IF YOU’RE A BUSINESS OWNER AND WOULD LIKE TO COLLABORATE, please private message or email me. I welcome an “opportunity chat” to find mutually beneficial ways to work together.', 'Romance Travel \| Honeymoons \| Destination Weddings I plan exotic & romantic trips of a lifetime for adventurous couples.', 'Carefree Romantic Vacations, Inc.', '[{"company":"Carefree Romantic Vacations, Inc.","company_id":null,"location":"Yucaipa, CA","positions":[{"description":"","duration":"Feb 2009 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Feb 2009","subtitle":"Carefree Romantic Vacations, Inc.","title":"President and Chief Romance Designer"}],"url":""},{"company":"Business Network International (BNI)","company_id":"bni","location":null,"positions":[{"description":"BNI is the largest business networking organization in the world. We offer members the opportunity to share ideas, contacts and most importantly, business referrals.","duration":"2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2009","subtitle":"Business Network International (BNI)","title":"Member"},{"description":"Business Network International is a word-of-mouth networking group. I am a member of the Citrus Belt Networkers Chapter In Redlands, CA meeting weekly Wednesday mornings 7am at Country Inn & Suites.","duration":"2009 Jul 2011 2 years","duration_short":"2 years","end_date":"Jul 2011","start_date":"2009","subtitle":"BNI Citrus Belt Networkers","title":"Education Coordinator"}],"url":"https://www.linkedin.com/company/bni"},{"company":"Cannon\'s Great Escapes","company_id":null,"location":"","positions":[{"description":"Professional magic performances, TV consulting and magic supply company Professional magic performances, TV consulting and magic supply company","duration":"1999 Jun 2011 12 years","duration_short":"12 years","end_date":"Jun 2011","start_date":"1999","subtitle":"Cannon\'s Great Escapes","title":"Owner"}],"url":""}]', '["Jenell Hollett “Sheila has done an outstanding job booking two trips for me. She responds to requests and changes quickly, she is ultra-professional, and she has consistently answered my questions with accuracy and detail. I highly recommend Sheila for travel planning.”","Maureen Whipple “Sheila has extensive first- hand experience in the travel industry. She makes it a point to know the property management of the vendors she works with. Developing her business relationships is her key to bringing that “something-special” for her clients.”"]']### Assistant: The agent's job is to provide personal travel expertise and personalized travel documents to individuals and groups desiring to get the most value out of their vacation dollar, while the user is reaching out to the agent because they need help planning an exotic and romantic trip of a lifetime for their honeymoon.
### Human: Agent: ['Jenn Harris', 'Both in career and avocation, I’ve pursued a path as organizer and fundraising champion. I aim to show up every single day with thoughtful questions and strategies that will bring people closer to each other and the work at hand. I know that every member of our community can be empowered as a contributor, philanthropist, and leader. I’ve built expertise across development operations to deliver excellence. For me, this is paramount to stewarding our partners’ investment. I strive to lead and nurture strong teams emphasizing process, integrity, and creativity. I believe that our words matter and I am committed to demonstrating success by collecting and communicating data. I am driven by a personal mission statement to help others recognize and maximize their potential—paying forward opportunities provided to me. I work hard to stay curious and kind, and I am eager to learn more about you.', 'Deputy Director - Fundraiser \| Storyteller \| Art Fan', 'The Avenue Concept', '[{"company":"The Avenue Concept","company_id":"the-avenue-concept","industry":"Arts and Crafts","location":"Providence, Rhode Island, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Avenue Concept","title":"Deputy Director"}],"url":"https://www.linkedin.com/company/the-avenue-concept"},{"company":"Community College of Rhode Island","company_id":"community-college-of-rhode-island","location":"","positions":[{"description":"","duration":"Feb 2018 Sep 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2020","start_date":"Feb 2018","subtitle":"Community College of Rhode Island","title":"Development Director"}],"url":"https://www.linkedin.com/company/community-college-of-rhode-island"},{"company":"Brown University","company_id":"brown-university","location":"","positions":[{"description":"","duration":"Aug 2010 Feb 2018 7 years 7 months","duration_short":"7 years 7 months","end_date":"Feb 2018","start_date":"Aug 2010","subtitle":"Brown University","title":"Assistant Director, Recognition Programs"}],"url":"https://www.linkedin.com/company/brown-university"},{"company":"Creative:Interactive, Inc.","company_id":"creative-interactive-inc.","location":"Providence, RI","positions":[{"description":"","duration":"Nov 2009 Dec 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2010","start_date":"Nov 2009","subtitle":"Creative:Interactive, Inc.","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/creative-interactive-inc."},{"company":"Danforth Art","company_id":"danforth-museum-of-art","location":"","positions":[{"description":"","duration":"May 2006 Nov 2009 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2009","start_date":"May 2006","subtitle":"Danforth Art","title":"Assistant Director of Marketing and Development"}],"url":"https://www.linkedin.com/company/danforth-museum-of-art"},{"company":"The Angiogenesis Foundation","company_id":"the-angiogenesis-foundation","location":"Cambridge, Massachusetts","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Angiogenesis Foundation","title":"Assistant to the President"}],"url":"https://www.linkedin.com/company/the-angiogenesis-foundation"},{"company":"Integra Doré, Curry & Marschall, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Integra Doré, Curry & Marschall, Inc.","title":"Researcher"}],"url":""}]', '["Carol E. Drewes “Jenn is a proactive, detail-oriented person who steps up to whatever challenge she is presented with. Her positive energy and organizational ability extend beyond work to her community. A doer and a giver, Jenn is a pleasure to work with.”","Lisa Carnevale “Jenn is a detailed oriented, energetic and passionate worker. As a volunteer to RI Citizens for the Arts, she was invaluable - independently understanding our needs, offering us her skills in contact management, marketing and outreach, and getting the job done in creative and inspiring ways. Jenn truly moved the needle with her support of this small nonprofit organization. She will do well in any place she lands. It was a pleasure to work with her.”"]'] User: ['Nicole Walker', 'Specialties: Coaching and Developing associates to reach their potential. Verbal and written communication skills. Excel in human interaction and interpersonal skills.', 'Stay at Home Mom at Walker Household', 'Walker Household', '[{"company":"Walker Household","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Walker Household","title":"Stay at Home Mom"}],"url":""},{"company":"Third Federal Savings","company_id":"third-federal-savings","location":"","positions":[{"description":"Oversee a large retail banking facility. Manage scheduling the staff to ensure efficiency, various audits and banking controls, handle coaching and development of associates, and promote 100% customer satisfaction. I am responsible for maintaining adequate cash for customers, knowing rules and regulations regarding retirement accounts and mortgages, and dealing with customer concerns Oversee a large retail banking facility. Manage scheduling the staff to ensure efficiency, various audits and banking controls, handle coaching and development of associates, and promote 100% customer satisfaction. I am responsible for maintaining adequate cash for customers, knowing rules and regulations regarding retirement accounts and mortgages, and dealing with customer concerns","duration":"May 1996 Jun 2013 17 years 2 months","duration_short":"17 years 2 months","end_date":"Jun 2013","start_date":"May 1996","subtitle":"Third Federal Savings","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/third-federal-savings"},{"company":"Kent State University Campus Bus Service","company_id":null,"location":"","positions":[{"description":"Obtained a Commercial Driver\'s License (CDL) and safely drove a passenger bus for students and faculty of Kent State University. Obtained a Commercial Driver\'s License (CDL) and safely drove a passenger bus for students and faculty of Kent State University.","duration":"May 1995 Dec 1996 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 1996","start_date":"May 1995","subtitle":"Kent State University Campus Bus Service","title":"Bus Driver"}],"url":""}]', '["Mark Tripodi “If I had to choose one word to describe Nicole it would be \\"passionate\\". Nicole doesn\'t just get involved in projects that are meaningless. Every aspect of her life...as a mom, a branch manager and her community involvement with Mission 4 Maureen all have deep meaning and purpose. The results of Nicole\'s passion in these areas are satified customers, helping families effected by brain cancer and raising a family with the example of service to others. It is a pleasure to know her.”","LinkedIn User “I worked with Nicole to obtain a mortgage for a home I was purchasing. She was highly responsive and very helpful in taking me through the process. From the initial application to the closing, she was involved and made the entire process easy!”"]']### Assistant: The agent's job is to fundraise for an arts organization, and today, the agent is reaching out to the user because they need assistance with coaching and developing associates for a fundraising campaign.
### Human: Agent: ['Chris Gonzales', "Software developer/consultant with specialties in Microsoft platforms and OpenLink's Endur ETRM solution. Experienced In: C#, Azure, SQL Server, XAML, Xamarin Forms, WPF, UWP, MVVM, Prism, WCF, ASP.Net Core, .Net Core/Standard, Endur(JVS/OC), Winforms, Oracle PL/SQL", 'Senior Software Engineer at LDARTools', 'LDARtools', '[{"company":"LDARtools","company_id":"ldartools","industry":"Environmental Services","location":"Dickinson, TX","positions":[{"description":"Full stack Software Engineer working with WPF (desktop), WCF & ASP.Net Core (back end), Xamarin Forms (mobile), UWP (desktop and IOT), Azure (IaaS & SaaS delivery), Entity Framework (data tier), SQL/T-SQL (data tier optimization and transactional integrity). While development is my primary role one of my proudest accomplishments at LDARTools thus far has been architecting our Azure cloud solution. Full stack Software Engineer working with WPF (desktop), WCF & ASP.Net Core (back end), Xamarin Forms (mobile), UWP (desktop and IOT), Azure (IaaS & SaaS delivery), Entity Framework (data tier), SQL/T-SQL (data tier optimization and transactional integrity). While development is my primary role one of my proudest accomplishments at LDARTools thus far has been architecting our Azure cloud solution.","duration":"Nov 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Nov 2016","subtitle":"LDARtools","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/ldartools"},{"company":"OpenLink Financial","company_id":"openlink-financial","location":"Houston, Texas Area","positions":[{"description":"Design and development of software customizations in and around OpenLink\'s Endur ETRM platform. Technical expertise in C#/Java/JVS/OC/PL/SQL. Design and development of software customizations in and around OpenLink\'s Endur ETRM platform. Technical expertise in C#/Java/JVS/OC/PL/SQL.","duration":"Aug 2011 Nov 2016 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2016","start_date":"Aug 2011","subtitle":"OpenLink Financial","title":"Senior Technical Consultant"}],"url":"https://www.linkedin.com/company/openlink-financial"},{"company":"CodeRed","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"iOS/Mobile Developer iOS/Mobile Developer","duration":"Jul 2012 Jul 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2014","start_date":"Jul 2012","subtitle":"CodeRed","title":"Partner/Engineer"}],"url":""},{"company":"NetIQ","company_id":"netiq","location":"","positions":[{"description":"","duration":"Apr 2010 Aug 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2011","start_date":"Apr 2010","subtitle":"NetIQ","title":"Senior Engineering Intern"}],"url":"https://www.linkedin.com/company/netiq"},{"company":"University of Houston R.L.H.","company_id":null,"location":"","positions":[{"description":"-Plan events and programs for residents that promote community building, academic excellence, and personal growth.-Advise incoming freshman on academics, campus life, time management, resource management, etc.-Live in residence hall and maintain a strong community among residents.-Assist residential assistants and housing staff in day-to-day operations. -Plan events and programs for residents that promote community building, academic excellence, and personal growth.-Advise incoming freshman on academics, campus life, time management, resource management, etc.-Live in residence hall and maintain a strong community among residents.-Assist residential assistants and housing staff in day-to-day operations.","duration":"Aug 2010 May 2011 10 months","duration_short":"10 months","end_date":"May 2011","start_date":"Aug 2010","subtitle":"University of Houston R.L.H.","title":"Resident Assistant"}],"url":""},{"company":"University of Houston R.L.H","company_id":null,"location":"","positions":[{"description":"-Plan events and programs for residents that promote community building, academic excellence, and personal growth.-Advise incoming freshman on academics, campus life, time management, resource management, etc.-Live in residence hall and maintain a strong community among residents.-Assist residential assistants and housing staff in day-to-day operations.-Received ABCD Award for \\"Going Above and Beyond the Call of Duty as a Paraprofessional Staff Member\\". -Plan events and programs for residents that promote community building, academic excellence, and personal growth.-Advise incoming freshman on academics, campus life, time management, resource management, etc.-Live in residence hall and maintain a strong community among residents.-Assist residential assistants and housing staff in day-to-day operations.-Received ABCD Award for \\"Going Above and Beyond the Call of Duty as a Paraprofessional Staff Member\\".","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"University of Houston R.L.H","title":"Peer Mentor"}],"url":""},{"company":"Sheldon, Dunham, & Edwardson L.L.P.","company_id":null,"location":"","positions":[{"description":"-Transported and Processed Legal documents between firms, clients, and courthouses-Maintained and stocked office inventory-Filed and Archived legal documents-Placed orders for office equipment-General maintenance -Transported and Processed Legal documents between firms, clients, and courthouses-Maintained and stocked office inventory-Filed and Archived legal documents-Placed orders for office equipment-General maintenance","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Sheldon, Dunham, & Edwardson L.L.P.","title":"Runner/Office Assistant"}],"url":""}]', '["Michael Wright “I worked directly with Chris on several projects throughout my tenure at Openlink. Chris is one of the most innovative, learned, and dependable developers I have ever worked with. He possesses a rare insight into complex design patterns as well as the ability to use restraint while implementing those patterns. I highly recommend Chris. He would be a key asset on any development team.”","Jon Florence “Chris is diligent and worked not only to meet project requirements and deadlines, but he generally exceeded them. He\'s very dependable and quick to assume responsibility and produce results. He worked well by himself and equally well as part of a team. He would be an asset to any organization that employed him.”"]'] User: ['Madonna Kauma', 'Experienced marketing professional with proven experience successfully developing and executing integrated marketing campaigns. Expertise in leading effective communications through strategic planning, improvement processes, and cross-functional leadership.', 'Marketing Manager at United Healthcare', 'UnitedHealthcare', '[{"company":"UnitedHealthcare","company_id":"unitedhealthcare","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"UnitedHealthcare","title":"Marketing Manager"},{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"UnitedHealthcare","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/unitedhealthcare"},{"company":"Membership Corporation of America","company_id":"membership-corporation-of-america","location":"","positions":[{"description":"","duration":"Apr 2019 Apr 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2021","start_date":"Apr 2019","subtitle":"Membership Corporation of America","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/membership-corporation-of-america"},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":null,"positions":[{"description":"Developed, managed and executed integrated communication and content strategies in alignment with business goals and objectives that differentiated the UnitedHealthcare brand in the marketplace.","duration":"2016 Feb 2019 3 years","duration_short":"3 years","end_date":"Feb 2019","start_date":"2016","subtitle":"UnitedHealth Group","title":"Marketing Manager, UnitedHealthcare Medicare & Retirement"},{"description":"Assisted in the development and creation of marketing materials in alignment with business goals. Facilitated business requirements discussions.","duration":"Aug 2012 Dec 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2016","start_date":"Aug 2012","subtitle":"UnitedHealth Group","title":"Sr. Marketing Specialist, Optum"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"North American Membership Group U.S.","company_id":null,"location":null,"positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"North American Membership Group U.S.","title":"Project Manager, Online Acquisition"},{"description":"","duration":"2001 2011 10 years","duration_short":"10 years","end_date":"2011","start_date":"2001","subtitle":"North American Membership Group U.S.","title":"Project Manager-Membership Promotions"}],"url":""}]', '["Phyllis Olson “As Project Manager at NAMG, Madonna had always taken the lead to help the team accomplish its goals. She is a dedicated employee you can count on to go the extra mile to get the job done. Madonna has a good understanding of direct marketing and testing methodologies. I enjoyed working with Madonna and would strongly recommend others take advantage of her skills and leadership if given the opportunity.”","Bev Moline “Madonna is a very knowledgeable direct marketer, with extensive experience in managing direct mail, internet, telemarketing, inventory, fulfillment and creative development. She has a can-do attitude and digs into any projects put on her plate. Her knack for being able to organize and handle multiple projects simultaneously would be a great asset for any company lucky enough to have her!”"]']### Assistant: The agent's job is to provide software development and consulting services, while the user is reaching out to the agent because they need assistance with executing integrated marketing campaigns for their organization.
### Human: Agent: ['Rosalia (Sally) Juan, PMP', 'Highly motivated and results driven IT professional committed to utilizing experience in project management, software development, data management, data warehousing, data analysis and integration for achieving company objectives by delivering quality results on-time and within budget as well as providing excellent customer service. Specialties: • Project Management, PMP certified • Software Development Management (SDLC) • Data Management Process • Data Warehousing Development and Implementation • Air Force Logistics Data Knowledge • Active U.S. Government Clearance, 2009 – present • CMMI Process Improvements • MS Project Proficiency', 'Senior Systems Analyst at CareSource', 'CareSource', '[{"company":"CareSource","company_id":"caresource","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jul 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jul 2018","subtitle":"CareSource","title":"Senior Systems Analyst"},{"description":"","duration":"Oct 2011 Jun 2018 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2018","start_date":"Oct 2011","subtitle":"CareSource Management Group","title":"Senior Data Analyst"}],"url":"https://www.linkedin.com/company/caresource"},{"company":"Serco","company_id":"serco","location":"","positions":[{"description":"","duration":"2009 Sep 2011 2 years","duration_short":"2 years","end_date":"Sep 2011","start_date":"2009","subtitle":"Serco","title":"Business Analyst/Engineer"}],"url":"https://www.linkedin.com/company/serco"},{"company":"Total Quality Logistics","company_id":"total-quality-logistics","location":"","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Total Quality Logistics","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/total-quality-logistics"},{"company":"Haverstick Consulting","company_id":"haverstick-consulting","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Haverstick Consulting","title":"Consultant/Project Manager"}],"url":"https://www.linkedin.com/company/haverstick-consulting"},{"company":"NCR","company_id":"ncr-corporation","location":"","positions":[{"description":"","duration":"1979 2004 25 years","duration_short":"25 years","end_date":"2004","start_date":"1979","subtitle":"NCR","title":"Software Development Manager/Project Manager"}],"url":"https://www.linkedin.com/company/ncr-corporation"}]', '["LinkedIn User “Sally is a commited, hard-working professional. Sally easily fits into a team and contributes quality ideas and work. Her work ethic is superb and her experience and education is the \\"best of the best\\". She handles herself professionally even when pushed to do otherwise. She works hard to get the job done and to get it done on time. If people were being chosen to be on teams, she would be the first one chosen and the other teams would be disappointed that she wasn\'t on their team. I can highly recommend her and know without a doubt that anyone who hires her will be glad they did.”","Arthur Petrini “Sally is one of the best individuals I have ever worked with. Her technical skills are outstanding and her work ethic is second to none. Sally has taken on some of the more difficult tasks for our team and has completed them on time and with 100% accuracy. Her paersonality is upbeat and she always has a good word for everyone. She would be an asset to any company in need of her skill set”"]'] User: ['Jay Gaynor', 'Experienced product management leader with deep knowledge of development, scrum management, and automated marketing.', 'Software Engineering Manager at Duquesne Light Company', 'Duquesne Light Company', '[{"company":"Duquesne Light Company","company_id":"duquesne-light-company","industry":"Utilities","location":"Pittsburgh, Pennsylvania, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Duquesne Light Company","title":"Software Engineering Manager"}],"url":"https://www.linkedin.com/company/duquesne-light-company"},{"company":"Target","company_id":"target","location":"Greater Pittsburgh Area","positions":[{"description":"Product Owner of Artificial Intelligence teams building products across diverse business units at Target. Product Owner of Artificial Intelligence teams building products across diverse business units at Target.","duration":"Aug 2015 Sep 2020 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2020","start_date":"Aug 2015","subtitle":"Target","title":"Product Owner"}],"url":"https://www.linkedin.com/company/target"},{"company":"Pittsburgh Pot Pie","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"Delivering scrumptious frozen chicken pot pies and shepherd\'s pot pies all over the Pittsburgh area. Our pies are made from scratch and come ready to bake - just pop it in the oven for a delicious meal that\'s a fun comfort-food alternative to pizza night.Visit http://www.pittsburghpotpie.com to order today! Delivering scrumptious frozen chicken pot pies and shepherd\'s pot pies all over the Pittsburgh area. Our pies are made from scratch and come ready to bake - just pop it in the oven for a delicious meal that\'s a fun comfort-food alternative to pizza night.Visit http://www.pittsburghpotpie.com to order today!","duration":"Jan 2016 Jan 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2020","start_date":"Jan 2016","subtitle":"Pittsburgh Pot Pie","title":"Owner"}],"url":""},{"company":"Technical and Business Advising to Startups","company_id":null,"location":"","positions":[{"description":"Technical and Business Advising and early-stage application development. Helping entrepreneurs implement their product, recruit talent, and make solid infrastructure and architecture decisions.ThoughtfulHusband/Lily & Strum - Team member during StartupWeekend and for a few months afterward. Helped to craft the message and technical architecture that led to a #1 finish at StartupWeekend.PoweredAnalytics - Platform DevelopmentNymbus - Part of the StartupWeekend team, and advisor, developer, and team member afterward.","duration":"Sep 2012 Sep 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2016","start_date":"Sep 2012","subtitle":"Technical and Business Advising to Startups","title":"Technical and Business Advisor"}],"url":""},{"company":"SnapRetail","company_id":"snapretail","location":"Greater Pittsburgh Area","positions":[{"description":"Led the development team to improve current product and build new supporting products.Built systems to improve reliability of core systems including delivery of emails.Led Business Development efforts to negotiate partnerships in e-commerce and payment processing. Led the development team to improve current product and build new supporting products.Built systems to improve reliability of core systems including delivery of emails.Led Business Development efforts to negotiate partnerships in e-commerce and payment processing.","duration":"Feb 2014 Jul 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2015","start_date":"Feb 2014","subtitle":"SnapRetail","title":"Director of Engineering"}],"url":"https://www.linkedin.com/company/snapretail"},{"company":"Acatar","company_id":"acatar","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Oct 2013 Feb 2014 5 months","duration_short":"5 months","end_date":"Feb 2014","start_date":"Oct 2013","subtitle":"Acatar","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/acatar"},{"company":"Victory Media Inc.","company_id":"victory-media-inc-","location":"Greater Pittsburgh Area","positions":[{"description":"Led an effort to transition from datacenter hosting to cloud hosting for lower cost and dramatically higher disaster recovery functionality.Led the effort to rebuild digital products to use responsive design, CMS, and a site design that had a major traffic and sales impact.Contributed to product and strategy decisions regarding brands and IT infrastructure. Led an effort to transition from datacenter hosting to cloud hosting for lower cost and dramatically higher disaster recovery functionality.Led the effort to rebuild digital products to use responsive design, CMS, and a site design that had a major traffic and sales impact.Contributed to product and strategy decisions regarding brands and IT infrastructure.","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Victory Media Inc.","title":"Web Architect"}],"url":"https://www.linkedin.com/company/victory-media-inc-"},{"company":"Brunner, Inc.","company_id":"brunner-inc","location":"Greater Pittsburgh Area","positions":[{"description":"April 2012 - October 2012 as Director of Application DevelopmentAugust 2010 - April 2012 as Lead Application DeveloperAugust 2009 - August 2010 as Application Developer ConsultantMay 2007 - August 2009 as Application Developer April 2012 - October 2012 as Director of Application DevelopmentAugust 2010 - April 2012 as Lead Application DeveloperAugust 2009 - August 2010 as Application Developer ConsultantMay 2007 - August 2009 as Application Developer","duration":"Jun 2007 Oct 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2012","start_date":"Jun 2007","subtitle":"Brunner, Inc.","title":"Director of Application Development"}],"url":"https://www.linkedin.com/company/brunner-inc"},{"company":"ColdCypress","company_id":"coldcypress","location":"","positions":[{"description":"Developing add-in modules and external utilities for time-card and accounting software. Developing add-in modules and external utilities for time-card and accounting software.","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"ColdCypress","title":"Contractor Software Engineer"}],"url":"https://www.linkedin.com/company/coldcypress"},{"company":"JSA Architects","company_id":"jsa-architects","location":"","positions":[{"description":"Responsible for overall Linux, Lotus Notes, and Windows server support, purchasing support, and desktop support. Responsible for overall Linux, Lotus Notes, and Windows server support, purchasing support, and desktop support.","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"JSA Architects","title":"Part-Time IT Manager"}],"url":"https://www.linkedin.com/company/jsa-architects"},{"company":"ServiceLink","company_id":"servicelink","location":"","positions":[{"description":"Working on the REOLink team, a .NET, SQL 2005, BizTalk team. Working on the REOLink team, a .NET, SQL 2005, BizTalk team.","duration":"Jul 2009 Jan 2010 7 months","duration_short":"7 months","end_date":"Jan 2010","start_date":"Jul 2009","subtitle":"ServiceLink","title":"Contractor Software Engineer"}],"url":"https://www.linkedin.com/company/servicelink"},{"company":"Nomad Networks","company_id":"nomad-networks","location":"","positions":[{"description":"Developing real estate valuation, comparison, and planning software. Developing real estate valuation, comparison, and planning software.","duration":"Jan 2006 Jun 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2007","start_date":"Jan 2006","subtitle":"Nomad Networks","title":"Software Developer"}],"url":"https://www.linkedin.com/company/nomad-networks"}]', '["Jennifer Nauman “Jay is one of those guys you just can\'t do without. He has a \\"get it done\\" attitude that can\'t be matched -- and believe me, he will always find a way to get it done. I worked with Jay on several business development projects and was always impressed with his professionalism, his aptitude for flexible software development and his creative and innovative ideas. I would literally jump at the chance to work with Jay again. ”","John Campbell “Jay consistently delivers the highest quality software products on time and within budget. Jay demonstrates deep understanding of software and web architecture as well as business model and opportunity analysis. Jay is dependable, fun to work with and the consummate professional.”"]']### Assistant: The agent's job is to manage software development projects and provide excellent customer service, today the agent is reaching out to the user because they need assistance with the development and implementation of an automated marketing system for their company.
### Human: Agent: ['Kimberly Mayrhofer Olthoff', "Wow, how things change! While I'm still dedicated to design and continue to consult on select projects, I have also gotten more involved in the horse world, which has always been my first love. I look forward to new connections, new experiences, and new friends as I dive deeper into this new endeavor.", 'Partner at Heritage Thoroughbreds, LLC', 'Heritage Thoroughbreds, LLC', '[{"company":"Heritage Thoroughbreds, LLC","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Heritage Thoroughbreds specializes is placing Thoroughbreds retiring from racing into second careers in all disciplines. We firmly believe in the versatility of the Thoroughbred Sporthorse, and work closely with owners and trainers to ensure the best possible placement for each horse. We volunteer and coordinate with regional charitable organizations to help provide a comprehensive approach to forwarding our common goal; the advancement and advocacy of the these equine athletes. Heritage Thoroughbreds specializes is placing Thoroughbreds retiring from racing into second careers in all disciplines. We firmly believe in the versatility of the Thoroughbred Sporthorse, and work closely with owners and trainers to ensure the best possible placement for each horse. We volunteer and coordinate with regional charitable organizations to help provide a comprehensive approach to forwarding our common goal; the advancement and advocacy of the these equine athletes.","duration":"May 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"May 2019","subtitle":"Heritage Thoroughbreds, LLC","title":"Partner"}],"url":""},{"company":"Kimberly May Studio","company_id":null,"location":"Coppell, TX","positions":[{"description":"Multifaceted consulting in interior design, planning, furniture, branding, construction, and project management. Multifaceted consulting in interior design, planning, furniture, branding, construction, and project management.","duration":"Jun 2016 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Jun 2016","subtitle":"Kimberly May Studio","title":"Owner"}],"url":""},{"company":"lauckgroup","company_id":"lauckgroup","location":"Dallas, TX","positions":[{"description":"Senior Project Designer and Project Manager for multi-family and workplace solutions. Senior Project Designer and Project Manager for multi-family and workplace solutions.","duration":"Nov 2016 Jul 2017 9 months","duration_short":"9 months","end_date":"Jul 2017","start_date":"Nov 2016","subtitle":"lauckgroup","title":"Sr. Project Designer - Contract"}],"url":"https://www.linkedin.com/company/lauckgroup"},{"company":"CallisonRTKL","company_id":"callison","location":"Dallas/Fort Worth Area","positions":[{"description":"Associate Principal specializing in design for retail projects. Projects with CallisonRTKL included Rustans in Manilla, Metro in Gandaria, Harvey Nichols in Dubai, Liverpool in Mexico, Bloomingdale\'s stores both domestic and international, JC Penney; And many projects throughout China including GT Land, Charmson, and AK Plaza. Specialty retail work includes Areej, Hudson Group, Dufry, and Kitson. Associate Principal specializing in design for retail projects. Projects with CallisonRTKL included Rustans in Manilla, Metro in Gandaria, Harvey Nichols in Dubai, Liverpool in Mexico, Bloomingdale\'s stores both domestic and international, JC Penney; And many projects throughout China including GT Land, Charmson, and AK Plaza. Specialty retail work includes Areej, Hudson Group, Dufry, and Kitson.","duration":"Jun 2009 Jun 2016 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2016","start_date":"Jun 2009","subtitle":"CallisonRTKL","title":"Associate Principal"}],"url":"https://www.linkedin.com/company/callison"},{"company":"RYA (Purchased by Callison June 2009)","company_id":"rya","location":"","positions":[{"description":"Retail interior designer for high-end department stores both domestic and international. Retail interior designer for high-end department stores both domestic and international.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"RYA (Purchased by Callison June 2009)","title":"Retail Interior Designer"}],"url":"https://www.linkedin.com/company/rya"},{"company":"FRCH Design Worldwide","company_id":"frchnelson","location":"Cincinnati, OH","positions":[{"description":"Dots Fashions- Client Manager: rollout program, layout through construction documents and permit, various locations throughout the US, approximately 40/yr. Hampton Inn Perfect Mix Lobby Renovations- Lead Designer/Client Manager: design through construction, multiple locations throughout the US. Dots Fashions- Client Manager: rollout program, layout through construction documents and permit, various locations throughout the US, approximately 40/yr. Hampton Inn Perfect Mix Lobby Renovations- Lead Designer/Client Manager: design through construction, multiple locations throughout the US.","duration":"Jan 2007 Jul 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2008","start_date":"Jan 2007","subtitle":"FRCH Design Worldwide","title":"Retail Interior Designer"}],"url":"https://www.linkedin.com/company/frchnelson"},{"company":"Pompei A.D.","company_id":"pompei-a-d-","location":"New York, NY","positions":[{"description":"Designer for Urban Outfitters, various locations. Designer, LivingWell Health Center, Gallatin, TN. Development of programming, Design, and implementation of design for prototype location. Designer for Urban Outfitters, various locations. Designer, LivingWell Health Center, Gallatin, TN. Development of programming, Design, and implementation of design for prototype location.","duration":"Oct 2005 Jan 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2007","start_date":"Oct 2005","subtitle":"Pompei A.D.","title":"Retail Interior Designer"}],"url":"https://www.linkedin.com/company/pompei-a-d-"},{"company":"Callison","company_id":"callison","location":"","positions":[{"description":"Intern Interior Designer- Nordstrom Conceptual Designer, Furniture Designer, and Casework/Fixture Designer, multiple locations throughout the US for various departments within the store. Intern Interior Designer- Nordstrom Conceptual Designer, Furniture Designer, and Casework/Fixture Designer, multiple locations throughout the US for various departments within the store.","duration":"Jan 2005 Mar 2005 3 months","duration_short":"3 months","end_date":"Mar 2005","start_date":"Jan 2005","subtitle":"Callison","title":"Intern Interior Designer"}],"url":"https://www.linkedin.com/company/callison"}]', '["Franklin Mulich “For approximately one year, I was Kimberly\'s immediate supervisor. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Kimberly is a take-charge person who is able to present creative ideas and communicate the benefits. She had successfully developed several client management tools for our team that had resulted in increased revenue & client satisfaction. During her tenure, we saw an increase in profits that exceeded our established goals and furthered our business with those existing clients.”","Monte Bartlett “Kim was a vital member of a project team at Pompei A.D. The project was for a new, demanding and important client. With her architecture knowledge, project management skill and ease with managing people, Kim kept the work on schedule and within the budget. She was equally comfortable with minute details and overarching issues. Frequently Kim adapted to changing requirements to ensure that the project stayed on track. Her design work was solid and consistent. Best of all, Kim brought enthusiasm and positive energy to the team. The client was quite happy with the results and relationship, due in large part to Kim\'s contribution.”"]'] User: ['Jana Sullivan', 'Specialties: Project ManagementMarketing StrategiesBrand MarketingEvent MarketingRetail MarketingPrint ProductionSocial Media MarketingRetail Sales EntrepreneurshipPersonal SellingInterpersonal CommunicationGroup Communication & TeamworkOrganizational CommunicationRhetoric & PersuasionConflict Mediation & ResolutionPrioritization & MultitaskingFixture & Signholder DevelopmentProcess Development', 'Equine Assistant at Little Bit Therapeutic Riding Center', 'Little Bit Therapeutic Riding Center', '[{"company":"Little Bit Therapeutic Riding Center","company_id":"little-bit-therapeutic-riding-center","industry":"Health, Wellness and Fitness","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Little Bit Therapeutic Riding Center","title":"Equine Assistant"}],"url":"https://www.linkedin.com/company/little-bit-therapeutic-riding-center"},{"company":"Henry\'s Original","company_id":"henrysoriginal","location":"Orange County, California Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Henry\'s Original","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/henrysoriginal"},{"company":"Pacific Sunwear","company_id":"pacific-sunwear","location":null,"positions":[{"description":"","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Pacific Sunwear","title":"Senior Retail Marketing Manager"},{"description":"","duration":"Dec 2014 May 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2017","start_date":"Dec 2014","subtitle":"Pacific Sunwear","title":"Associate Marketing Manager, Retail"},{"description":"","duration":"Sep 2014 Dec 2014 4 months","duration_short":"4 months","end_date":"Dec 2014","start_date":"Sep 2014","subtitle":"Pacific Sunwear","title":"Senior Retail Marketing Coordinator"},{"description":"","duration":"Jul 2013 Sep 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2014","start_date":"Jul 2013","subtitle":"Pacific Sunwear","title":"Retail Marketing Coordinator"},{"description":"","duration":"Jan 2013 Jun 2013 6 months","duration_short":"6 months","end_date":"Jun 2013","start_date":"Jan 2013","subtitle":"Pacific Sunwear","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/pacific-sunwear"},{"company":"Nordstrom","company_id":"nordstrom","location":"Stanford Shopping Center, Palo Alto","positions":[{"description":"","duration":"May 2010 Nov 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2011","start_date":"May 2010","subtitle":"Nordstrom","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"California State University, Chico","company_id":"california-state-university-chico","location":"Chico, California Area","positions":[{"description":"","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"California State University, Chico","title":"Mentor Internship Program"}],"url":"https://www.linkedin.com/company/california-state-university-chico"},{"company":"bebe","company_id":"bebe-stores","location":"Pleasanton, CA","positions":[{"description":"","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"bebe","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/bebe-stores"},{"company":"Abercrombie & Fitch","company_id":"abercrombie-&-fitch","location":"Pleasanton, CA","positions":[{"description":"","duration":"Feb 2006 Aug 2006 7 months","duration_short":"7 months","end_date":"Aug 2006","start_date":"Feb 2006","subtitle":"Abercrombie & Fitch","title":"Sales Associate, abercrombie kids"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"},{"company":"StarKidz: Books and Music for Children","company_id":null,"location":"Alameda County Fair - Pleasanton, CA","positions":[{"description":"","duration":"Jul 2005 Jul 2005 1 month","duration_short":"1 month","end_date":"Jul 2005","start_date":"Jul 2005","subtitle":"StarKidz: Books and Music for Children","title":"Booth Manager"}],"url":""}]', '["Heidi Adams “Jana is extremely smart, thoughtful and organized. She is strategic in thought and has an ability to execute large and small projects seamlessly. She thinks everything through from start to finish and manages to complete all initiatives on time and within budget parameters. She was a huge asset to the team and I would hire her again in a second if the opportunity presented itself. ”","LinkedIn User “Jana is an incredible project manager and resource to our entire design team. She has a gift for succinctly communicating the needs of a project, giving all the necessary details without overcomplicating things. If any of us ever has a question- she\'s our first stop. Any designer would be lucky to have her as their project manager. ”"]']### Assistant: The agent's job is to consult on select design projects, while also being involved in the horse world, and today the user is reaching out to the agent because they need assistance with project management for an upcoming equine event.
### Human: Agent: ['Stephen V. Smith', 'Stephen V. Smith launched WordSouth on New Years Day 1996, following an award-winning career as a writer and photographer for a rural newspaper. He and his wife, Michele, grew the business from a spare bedroom to the Inc. 5000 list, creating a content marketing firm focused on helping rural telecommunications companies and electric utilities tell their stories, market their services, and train their people. WordSouth was acquired by Pioneer Utility Resources, an Oregon-based communications cooperative, in June 2020.', 'Storyteller with a heart for rural America, small business owners, broadband connectivity, rare disease advocacy, and the historical significance of SPAM® in the preservation of democracy.', 'Pioneer Utility Resources', '[{"company":"Pioneer Utility Resources","company_id":"utilitypioneers","industry":"Utilities","location":"Rainsville, Alabama, United States","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Pioneer Utility Resources","title":"VP, Broadband Strategies & Special Projects"}],"url":"https://www.linkedin.com/company/utilitypioneers"}]', '["Chris Bowman “Stephen represents excellence in every aspect of his character and within his business. His team is professional and the awards for his works are impressive. I highly recommend Stephen and the WordSouth team.”","Rod Ballard “Stephen has deep knowledge relating to telephone and electric utility public relations and marketing. His company WordSouth has worked for me and on behalf of several of my clients. Each time he has delivered the product timely, on budget and exceeded expectations. I will continue to work with Stephen any time, I need a marketing strategy, communications program, and sales enhancement.”","Collier Craft “I\'ve worked with a wide variety of very capable communications professionals from across the country over the course of the past 10 years, but none have impressed me time and again like Stephen. Stephen and WordSouth have always produced high-quality, well-designed and methodically coordinated material to most effectively reach a target audience with a message that works. Even under extremely tight deadlines with complicated edits and adjustments, he always delivers on-time with the quality and attention to detail a client expects. I always look forward to any opportunity to work with Stephen.”","Les Moreland “Stephen has an amazing ability to take the critical performance information we provide him about our company and communicate it to our Member/Owners in a clear, interesting and relevant fashion.”","Alan Davis “We have worked with Stephen and his company for a number of years and not only are they a great customer but very detail and service oriented for their clients. Stephen has been very suported of new media technology and provide their customers with a wealth of knowledge. It is a pleasure working with Stephen and his staff.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support for a content marketing firm focused on helping rural telecommunications companies and electric utilities, and today the user is reaching out to the agent because they need assistance with resolving a technical issue related to their customer support role.
### Human: Agent: ['Paige Haefer', 'Strategic \| Woo \| Communication \| Empathy \| PositivityMidwest native working in SaaS sales and marketing in the Bay Area. A true extrovert, I draw energy and inspiration from people. Hard work, optimistic problem solving, and a continuous curiosity are all qualities I do my best to embody each and every day.', 'Driving Predictable Revenue Growth 📈', '6sense', '[{"company":"6sense","company_id":"6sense","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"6sense","title":"Account Executive"},{"description":"- 140% to quota Q3 and Q4 2020 \| Presidents Club 2020","duration":"Dec 2020 May 2021 6 months","duration_short":"6 months","end_date":"May 2021","start_date":"Dec 2020","subtitle":"6sense","title":"Sr. Enterprise Business Development Representative"},{"description":"The 6sense Account Engagement Platform helps B2B organizations achieve predictable revenue growth by putting the power of AI, big data, and machine learning behind every member of the revenue team.","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"6sense","title":"Enterprise Business Development Representative"}],"url":"https://www.linkedin.com/company/6sense"},{"company":"MKTG by PAIGE","company_id":"mktg-by-paige","location":"","positions":[{"description":"Assist SaaS companies with content writing and social media management. Recent clients include Docket, Visible, Anvl, and Kauffman Fellows.","duration":"Jul 2019 May 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2021","start_date":"Jul 2019","subtitle":"MKTG by PAIGE","title":"Freelance Marketing"}],"url":"https://www.linkedin.com/company/mktg-by-paige"},{"company":"Lattice","company_id":"lattice-hq","location":"San Francisco Bay Area","positions":[{"description":"Laid-off due to COVID19The people management platform that empowers people leaders to build engaged, high-performing teams.- Launched a 10-city workshop series (live and virtual), owning full strategy and scaling the program for repeatability. Targeted attendees within select accounts by geography.- Developed and executed virtual “Lattice Lunch” series targeting the sales team\'s top accounts. Achieved a 71% attendance rate and influenced multiple target account list renewal and prospect opportunities. - Owned a full strategy of speaker recruitment, promotion, technical logistics, sales enablement, and follow-up. Assumed demand generation responsibilities for events including forecasting promotions and executing in Marketo.-Motivated the sales team with creative SPIFFs and comprehensive sales enablement resulting in high engagement from internal teams and their top accounts.","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"Lattice","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/lattice-hq"},{"company":"Beekeeper","company_id":"beekeeper","location":"San Francisco Bay Area","positions":[{"description":"The only secure communication solution built for frontline teams, our award-winning platform allows teams to share information, work together, and get more done. All with one easy-to-use app.- Collaborated with digital and content marketing teams to execute targeted campaigns.- Monitored and managed $100k+ budget for the largest target industry, hospitality. Reported campaign metrics to global leadership.- Managed strategy and execution for hospitality industry trade shows, conferences, webinars, and regional events. Including multiple events with 5-10k attendees.","duration":"May 2019 Jan 2020 9 months","duration_short":"9 months","end_date":"Jan 2020","start_date":"May 2019","subtitle":"Beekeeper","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/beekeeper"},{"company":"High Alpha","company_id":"high-alpha","location":null,"positions":[{"description":"High Alpha is a venture studio pioneering a new model for entrepreneurship that unites company building and venture capital. We conceive, launch, and scale next-generation enterprise cloud companies, including Octiv, Visible, Lessonly, Sigstr, ClearScholar, Doxly, Zylo, Structural, Pattern89, Anvl, MetaCX, Base, and Docket.","duration":"Jul 2017 May 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2019","start_date":"Jul 2017","subtitle":"High Alpha","title":"Marketing Associate"},{"description":"Content Strategy Associate at ClearScholar, a High Alpha portfolio company. ClearScholar was a higher-ed student engagement app that was acquired by Civitas Learning.","duration":"May 2017 Jul 2017 3 months","duration_short":"3 months","end_date":"Jul 2017","start_date":"May 2017","subtitle":"High Alpha","title":"Content Strategy Associate"}],"url":"https://www.linkedin.com/company/high-alpha"},{"company":"Orr Fellowship","company_id":"orr-fellowship","location":"Indianapolis, Indiana, United States","positions":[{"description":"Developing the next generation of business leaders and entrepreneurs. Learn more at orrfellowship.org","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Orr Fellowship","title":"Orr Fellow; Civic Engagement and Recruitment Teams"}],"url":"https://www.linkedin.com/company/orr-fellowship"}]', '["“There are three words I constantly revert to when thinking about Paige’s working style: proactive, perseverance, and creative. I worked with Paige at Lattice on various demand generation and field marketing campaigns targeting new markets and top sales accounts. Collaborating with Paige was a pleasure as she was always proactive and had a bias towards action without losing sight of overarching business goals. But when obstacles and pivots arise, Paige perseveres and maintains a positive attitude that is always open to learning and growing. She is the epitome of a team player, meeting challenges head-on. Lastly, Paige is creative - constantly brainstorming new ideas for the marketing and sales playbook. I consider Paige a great colleague and friend. Any team would be tremendously lucky to include her on it. ”","“Paige is a real team player that is not afraid of new challenges. She has the ability to create a collaborative energy within a team that drives results. She was the lead on multiple successful events that warranted rave reviews from its attendees. I would highly recommend Paige and it would be a pleasure to work with her again in the future. ”"]'] User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to drive predictable revenue growth in the SaaS industry, and today, the agent is reaching out to the user, who is a software engineer at Apple, because they need to discuss potential collaboration on a new product feature.
### Human: Agent: ['Jamie Meirowsky, CIC', 'My specialties include insuring high valued and coastal homes, personal articles (jewelry, artwork, collections), flood, automobile, classic cars, umbrella, motorcycle, and watercraft insurance. I also work with clients who are building a new residence or remodeling an existing residence to place Builders Risk insurance while the property is under construction. With my experience including financial planning, commercial property & casualty, group and individual health, life, and disability insurance, I bring a comprehensive background to the table for my clients.', 'Certified Insurance Counselor \| Insuring Your Success', 'Dick, Johnson & Jefferson Inc.', '[{"company":"Dick, Johnson & Jefferson Inc.","company_id":null,"location":"Bradenton, Florida","positions":[{"description":"","duration":"Oct 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Dick, Johnson & Jefferson Inc.","title":"Outside Sales Consultant"}],"url":""}]', '["Anna Lee Williams “Jamie is an attentive insurance advisor. She is knowledgeable - wise attention aid to clients is the best professional service there is. Highly recommended. Not only do I use her, I recommend her to my clients and put my reputation on the line because I trust her. ”","Ted Sprague “My family and I have worked with Jamie and her team at Haneke Financial and Insurance for several years. They currently handle almost all of our insurance needs and provide great customer service whenever we need to search for new policies, update existing policies, or compare benefits and rates between quotes. Their attention to detail and followup is especially appreciated as they remind me when policies are up for renewal and have prevented costly lapses in my coverage.”","Annette Sprague “Jamie has provided my family consistently with above and beyond service and product. I would highly recommend her company.”","Ben N. “Jamie is a remarkable advisor. She consistently surprised me with personal emails regarding investment opportunities, and dissuaded me from purchases, simply because they were not in my best interest. With many financial advisors, you always second-guess their intentions. Are they really looking out for my best interest, or are they simply looking for the next commission. I have not questioned the intentions of Jamie, or anyone at Haneke Financial ever. I know the advise they give me is truly because they are trying to do write by me. I whole heartedly recommend Jamie, and Haneke Financial for any and all financial planning, insurance or related matters.... Hands down!”","Jody Haneke “Jamie has handled many aspects of my financial planning over the last several years. I sleep easy knowing that she is watching over my interests and always looking for ways to improve the performance of my investments.”","Robert Entin “Jamie is one of those people who can touch other people\'s lives. We knew her when we had young children. She both worked for me at my company and for our family at a time when my wife had medical issues that prevented her from doing a lot. The integrity, caring, and general pleasantness she exuded left great memories with me, my wife, and my oldest who still remembers her. Her character left indelible impressions.”"]'] User: ['Jon Cicciarelli', 'Specialties: Personal Insurance - Auto, Home/Condo, Boat, Motorcycle, Life, Business and Wealth Management.', 'Insurance Agency Owner Advisor', 'Agency Advisors', '[{"company":"Agency Advisors","company_id":null,"location":"Hollywood, Florida, United States","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Agency Advisors","title":"Agency Advisor"}],"url":""}]', '["Janet Cicciarelli “If you are looking for a person to help you with all your insurance needs that is honest with integrity and knowledgeable, Jon is that person. ,”","Bill Bieberbach “Jon: Could sell outdoor ads to blind people.”"]']### Assistant: The agent's job is to provide comprehensive insurance solutions to clients, while the user is reaching out to the agent because they need assistance with their personal insurance needs, including auto, home, and life insurance.
### Human: Agent: ['Dr. Jordan Naod', 'Expertise in enterprise solutions architect for the following use cases: 1) Expertise in innovating custom Artificial Intelligence and automation systems for enterprise transformation to improve efficiency in operation & production, protect enterprise data & systems and to fulfill enterprise industry standards & compliances.2) Providing strategic and tactical solutions for Hybrid Environments’ Infrastructures transition (HP, EMC & NatApp storages & networks), AWS Cloud Security strategies, M&A infrastructures’ transition (Shared Services, Data, ERP from On-premise to the AWS Cloud environments, Consolidation & Decentralization of Data Centers) for numerous industries over 55 global and regional transitions projects across North America (NA), Latin American Countries (LAC), Europe Middle East & Africa (EMEA) and Asia Pacific & Australia (APAC) regions. 3) Providing enterprise strategies & designs for hybrid cloud security implementation: RBAC, AD, ADFS, SSO, IAM, SAML IdP, SiteMinder, AD integration & Migration, Infrastructure Security and incident management for over 25 successful global and regional’s Hybrid Security Solutions of Highly Secured Environments are protected from external security threats (intrusions, Denial of Services (DOD) & Distributed Denial of Services (DDOS) & Malicious Attacks) etc.4) Proficient in designing migration methods and strategies to ensure successful integration of On-premise infrastructures (SAN/NAS, HP EVA, 3PAR, EMC Symmetrix, Vmax & NatApp storages, network, data & security) with AWS Cloud technologies: Direct Connect, Site-to-Site VPN, VPC, Storage Gateways, EBS, EFS, S3, EC2, DMS, RDS (Aurora, SQL/PostgresSQL, DynamoDB), RBAC, AD, ADFS, SSO, IAM Roles, SAML, IdP) to establish a highly secured hybrid environments.5) Proficiency in designing Micro-Chips, applied computation physics, custom artificial intelligence, automation systems, research methods and statistical formulas', 'PhD \| M.S. \| M.A. \| Author \| Consultant, Researcher & Lecturer: Computer Science, Computation Physics, Artificial Intelligence & Hybrid Cloud', 'Capgemini', '[{"company":"Capgemini","company_id":"capgemini","industry":"Information Technology and Services","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Capgemini","title":"Enterprise Solutions Architect & Innovations"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"AIG","company_id":"aig","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jan 2014 Mar 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2018","start_date":"Jan 2014","subtitle":"AIG","title":"Enterprise Solutions, Transformation & Innovations"}],"url":"https://www.linkedin.com/company/aig"},{"company":"New York City Department of Investigation","company_id":"department-of-investigation","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2008 Nov 2013 5 years 3 months","duration_short":"5 years 3 months","end_date":"Nov 2013","start_date":"Sep 2008","subtitle":"New York City Department of Investigation","title":"Enterprise Infrastructures Architect & Engineer"}],"url":"https://www.linkedin.com/company/department-of-investigation"},{"company":"Fannie Mae","company_id":"fannie-mae-corporation_19722","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Oct 2007 Aug 2008 11 months","duration_short":"11 months","end_date":"Aug 2008","start_date":"Oct 2007","subtitle":"Fannie Mae","title":"Enterprise Solutions Architect"}],"url":"https://www.linkedin.com/company/fannie-mae-corporation_19722"},{"company":"Systems Integration Development (SID)","company_id":"systems-integration-and-development-inc-sid-","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2007 Oct 2007 9 months","duration_short":"9 months","end_date":"Oct 2007","start_date":"Feb 2007","subtitle":"Systems Integration Development (SID)","title":"Dir. Enterprise Solutions Architect - Infrastructure, Data & ERP Integration"}],"url":"https://www.linkedin.com/company/systems-integration-and-development-inc-sid-"},{"company":"DXC Technology","company_id":"dxctechnology","location":"Kingdom of Saudi Arabia (KSA)","positions":[{"description":"","duration":"Feb 2005 Jan 2007 2 years","duration_short":"2 years","end_date":"Jan 2007","start_date":"Feb 2005","subtitle":"DXC Technology","title":"QA Manager: ERP Systems Integrations & Data Center Infrastructure Implementation"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"GEICO","company_id":"geico","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"GEICO","title":"Sr. Consultant: CMMI Implementation"}],"url":"https://www.linkedin.com/company/geico"},{"company":"American University","company_id":"american-university","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 1998 Dec 2003 5 years 4 months","duration_short":"5 years 4 months","end_date":"Dec 2003","start_date":"Sep 1998","subtitle":"American University","title":"Lecturer and Researcher"}],"url":"https://www.linkedin.com/company/american-university"},{"company":"Realeum","company_id":"realeum","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2001 Feb 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2002","start_date":"Feb 2001","subtitle":"Realeum","title":"Sr. Systems Architect: Systems Integration & CMM Implementation"}],"url":"https://www.linkedin.com/company/realeum"},{"company":"comScore, Inc.","company_id":"comscore","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jul 2000 Mar 2001 9 months","duration_short":"9 months","end_date":"Mar 2001","start_date":"Jul 2000","subtitle":"comScore, Inc.","title":"Sr. SI Architect"}],"url":"https://www.linkedin.com/company/comscore"}]', '["AL Khalidiy Financial services “prof. Jordan providing expert advice and assistance to upper level management of firms in the areas pertaining to strategic planning and business processes, business programs, projects and supporting services.”","Abraham Rivera, CFCE, CFE, CISM, DFCP “Professor Jordan Naod reported to me as a Senior Consultant assigned to the roles of a QA Manager and a Senior Solutions Architect for the infrastructure and the application systems integration projects. He was an exceptional resource who effortlessly implemented infrastructure and application life cycle practices. His expertise in Storage Area Networks and ancillary certifications provided the foundation necessary to design and improve the primary and backup data centers. His day-to-day QA efforts included the assurance that the application, testing, development and production environments adhered to specifications and to acceptable service level agreements. Professor Naod implemented ITIL best practices within the defect tracking and BMC FootPrints systems. He fostered professional relationships within his team, internal clients, external stakeholders and with other project teams. I emphatically recommend Professor Naod to any organization that requires professionalism, integrity and a myriad set of skills.”"]'] User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to provide strategic and tactical solutions for Hybrid Environments' Infrastructures transition and today, the agent is reaching out to the user because they need to discuss ITSM strategies and assessments for Mizuho's enterprise applications.
### Human: Agent: ['Courtney Hensel', 'A multifaceted professional with seasoned hospitality experience who excels in high-touch account management; delivered results, goals, and client satisfaction during critical times of crisis; transferred and bloomed her various skills and lifelong love of learning to the educational sector in the fields of communications and marketing. Recognized as a multitasking, anticipatory team player with exceptional attention to detail, prioritization, follow up and commitment to others combined with a strong work ethic.', 'Director of Communications & Marketing at Ann & Nate Levine Academy', 'Ann & Nate Levine Academy', '[{"company":"Ann & Nate Levine Academy","company_id":"ann-&-nate-levine-academy-of-dallas","industry":"Primary and Secondary Education","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Ann & Nate Levine Academy","title":"Director of Communications and Marketing"}],"url":"https://www.linkedin.com/company/ann-&-nate-levine-academy-of-dallas"},{"company":"The Westin Dallas Downtown","company_id":"the-westin-dallas-downtown","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2015 Aug 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2016","start_date":"Jul 2015","subtitle":"The Westin Dallas Downtown","title":"Account Director, Business Transient"}],"url":"https://www.linkedin.com/company/the-westin-dallas-downtown"},{"company":"Rosewood Hotels & Resorts","company_id":"rosewood-hotels-&-resorts","location":null,"positions":[{"description":"","duration":"Sep 2014 Jul 2015 11 months","duration_short":"11 months","end_date":"Jul 2015","start_date":"Sep 2014","subtitle":"Rosewood Hotels & Resorts","title":"Area Sales Manager - Group Market"},{"description":"","duration":"Dec 2008 Sep 2014 5 years 10 months","duration_short":"5 years 10 months","end_date":"Sep 2014","start_date":"Dec 2008","subtitle":"Rosewood Hotels & Resorts","title":"Area Corporate Sales Manager - Business Travel"}],"url":"https://www.linkedin.com/company/rosewood-hotels-&-resorts"},{"company":"Rosewood Mansion on Turtle Creek","company_id":"%C2%A0rosewood-mansion-on-turtle-creek","location":"","positions":[{"description":"","duration":"Jun 2006 Dec 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2008","start_date":"Jun 2006","subtitle":"Rosewood Mansion on Turtle Creek","title":"Conference Services Manager"}],"url":"https://www.linkedin.com/company/%C2%A0rosewood-mansion-on-turtle-creek"},{"company":"Hotel Crescent Court","company_id":"hotel-crescent-court","location":"","positions":[{"description":"","duration":"Jan 2006 Jun 2006 6 months","duration_short":"6 months","end_date":"Jun 2006","start_date":"Jan 2006","subtitle":"Hotel Crescent Court","title":"Group Rooms Manager"}],"url":"https://www.linkedin.com/company/hotel-crescent-court"},{"company":"Rosewood Hotels & Resorts","company_id":"rosewood-hotels-&-resorts","location":"Rosewood Mansion on Turtle Creek & Rosewood Crescent","positions":[{"description":"","duration":"May 2002 Jan 2006 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2006","start_date":"May 2002","subtitle":"Rosewood Hotels & Resorts","title":"Group Reservations Manager"}],"url":"https://www.linkedin.com/company/rosewood-hotels-&-resorts"},{"company":"Hotel Crescent Court","company_id":"hotel-crescent-court","location":"","positions":[{"description":"","duration":"Sep 2000 May 2002 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2002","start_date":"Sep 2000","subtitle":"Hotel Crescent Court","title":"Guest Service Supervisor"}],"url":"https://www.linkedin.com/company/hotel-crescent-court"}]', '["Todd Cearlock “Courtney is a true professional and was always a pleasure to work with. She consistently maintained a positive attitude and was willing to go above and beyond to please both internal and external guests. Courtney\'s eye for detail and her \\"can do\\" attitude make her an invaluable asset.”","Randall Austin McGehee “Have you ever seen grace under pressure? Courtney is focused, results oriented and makes all the details, last minute schedule changes and exceeding client expectations seemless. Courtney handled top VIP clients with extreme passion, sensitivity and care. Her ability to handle many clients and know every whim, rider and arrangement was remarkable. Her service secured future contracts and generated repeat business for The Mansion. She set the bar for 5 star service.”"]'] User: ['Jennifer Tornatta', 'Events Director with 10+ years of event management experience - accustom to working all aspects of events from concept start to event wrap-up. Skilled in business administration with the ability to work seamlessly with vendors, staff, sponsors, committees, and volunteers. Diversified business skills covering event management, financial management, nonprofit management, and administrative tasks.Personal Brand: A logistics expert who uses creativity and collaboration to serve others.', 'Special Events Manager - Second Helpings, Inc \| Owner/Wedding & Event Planner - Ruffles & Roses', 'Second Helpings, Inc', '[{"company":"Second Helpings, Inc","company_id":"second-helpings-inc","industry":"Nonprofit Organization Management","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Second Helpings, Inc","title":"Special Events Manger"}],"url":"https://www.linkedin.com/company/second-helpings-inc"},{"company":"Ruffles & Roses Weddings and Events LLC","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"• Plan and execute weddings and events from start to finish• Manage different events/clients with overlapping planning cycles• Determine realistic budgets and monitor spending to stay within budget• Operate a small business including marketing, finances, and sales • Plan and execute weddings and events from start to finish• Manage different events/clients with overlapping planning cycles• Determine realistic budgets and monitor spending to stay within budget• Operate a small business including marketing, finances, and sales","duration":"May 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"May 2009","subtitle":"Ruffles & Roses Weddings and Events LLC","title":"Owner"}],"url":""},{"company":"Integrating Woman Leaders Foundation","company_id":"integrating-woman-leaders-foundation","location":null,"positions":[{"description":"• Coordinate all logistics for two all-day conferences from start to finish - Indianapolis & Louisville • Plan and execute networking and other events• Collaborate with sponsors, speakers, planning committees and volunteers• Manage and evaluate all finances for the organization• Supervise staff and interns and provide general office support","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Integrating Woman Leaders Foundation","title":"Director of Events & Finance"},{"description":"• Coordinate all logistics for two all-day conferences from start to finish - Indianapolis & Louisville• Plan and execute quarterly networking events• Collaborate with sponsors, speakers, planning committees and volunteers to create an excellent event experience","duration":"Mar 2015 May 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2017","start_date":"Mar 2015","subtitle":"Integrating Woman Leaders Foundation","title":"Events Manager"}],"url":"https://www.linkedin.com/company/integrating-woman-leaders-foundation"},{"company":"Improving Kids\' Environment, Inc.","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"• Planned and executed two-day conference with planning committee, speakers, volunteers, and staff• Created marketing materials - including brochures, newsletters and website re-design• Manage and evaluate finances for the organization• Provided administrative support to Executive Director/organization • Planned and executed two-day conference with planning committee, speakers, volunteers, and staff• Created marketing materials - including brochures, newsletters and website re-design• Manage and evaluate finances for the organization• Provided administrative support to Executive Director/organization","duration":"May 2012 Oct 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2013","start_date":"May 2012","subtitle":"Improving Kids\' Environment, Inc.","title":"Executive Assistant/Event Planner"}],"url":""},{"company":"Allen Wellman McNew LLP","company_id":null,"location":"","positions":[{"description":"Accountant - May 2003 - May 2007Billing Processor - December 2007 - June 2011• Managed company finances and reported to managing partner• Consulted with clients and prepared tax returns• Maintained billing system including fees and expenses• Prepared monthly billing statements and monitored productivity reports Accountant - May 2003 - May 2007Billing Processor - December 2007 - June 2011• Managed company finances and reported to managing partner• Consulted with clients and prepared tax returns• Maintained billing system including fees and expenses• Prepared monthly billing statements and monitored productivity reports","duration":"May 2003 Jun 2011 8 years 2 months","duration_short":"8 years 2 months","end_date":"Jun 2011","start_date":"May 2003","subtitle":"Allen Wellman McNew LLP","title":"Accountant"}],"url":""}]', '["Traci Gundersen “Jennifer is a very capable and professional person with a pleasant, calm demeanor that makes working with her a pleasure.”","Marty Moran “Jennifer is a very talented and caring woman. Her heart is geared to help her clients get the most out of her event. She is well prepared to offer herself as a service to any client, and is very gifted in turning an idea into a reality. Be prepared to enter a new realm when you present your thoughts to Jennifer. Amazing results will be accomplished. Marty”"]']### Assistant: The agent's job is to manage communications and marketing for a primary and secondary education institution, and today, the user is reaching out to the agent because they need assistance in planning and executing a special event for a nonprofit organization.
### Human: Agent: ['Burak Volkan C.', 'Principal Software Engineer, System Architect, Entrepreneur Creative and result driven software engineer with notable success producing cutting edge technologies for clients while participating in planning, analysis, and implementation of solutions in support of business objectives. 10+ years of experience in web development and architecture. Experienced with Object Oriented programming, MVC patterns, use of frameworks, PHP, CSS3, HTML5, JavaScript ES6, PL/SQL on LAMP stack, MongoDB, Express, Angular, Polymer, React, Nodejs, MEAN / MERN stack and various other techniques. Specialties: - Web App Development with Angular, Polymer, Vanilla Web Components, - Mobile App Development with Cordova/Ionic 1/2/3, Mobile Web Development with Angular, Polymer, StencilJS, CSS3, XHTML5, JavaScript, Angular with Typescript, - Server-side JavaScript NodeJS, (Express, SailsJS, ActionHero), - PL/SQL, ORM modeling with Sequelize and Waterline, - MEAN Stack development experience, No-SQL (mongoDB, couchDB) and various other caching techniques with Redis & Memcache, - API Engineering, REST API with JWT/OAuth 1.0/OAuth 2.0 standards, - DevOps: Amazon Web Services (AWS): EC2, S3, Route53, Elastic Beanstalk, ElastiCache, RDS, DynamoDB, Redshift, Matillion ETL for Redshift, Lambda, Cognito, MobileHub, Lightsail, API Gateway, SQS, SNS, SES. - CI/CD Pipeline via Capistrano, Codeship, Setting up development environments with Docker & Vagrant. - Test Driven Development both Unit & E2E testing with Jasmine, Mocha, Protracktor - Analyzing data & analytics for project growth & customer acquisition with tools like Mixpanel, Kissmetrics, Optimizely, Google Analytics etc. - Agile Project & Product Management with Lean, Scrum & Kanban methodologies.', 'Principal/Lead Mobile Engineer at Stride, Inc.', 'Stride, Inc.', '[{"company":"Stride, Inc.","company_id":"stride-learning","industry":"E-Learning Providers","location":"United States","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Stride, Inc.","title":"Principal/Lead Mobile Engineer"}],"url":"https://www.linkedin.com/company/stride-learning"}]', '["Baran Dilaver “I met Burak at a TABC network event and I was impressed with him and his start-up, an appointment app called “Walk-In”. His app is basically Opentable for everything else than restaurants, such as spas, beauty parlors, even dentists… He demonstrates great skills and leadership in moving his start-up forward.”","Ashley Tyndall “Burak is such a cool dude and added so much to the team at Canonball. I hate that we only got to work together briefly, but in the little time that we worked together...I have nothing but good to say. I can remember him pitching in long nights and weekends to help with an emergency project and he was always a team member with great ideas to contribute. He is a solid guy with great work ethic! He is awesome!”"]'] User: ['Renee Strugala', 'I have been a Manufacturers Rep/Road warrior in the gift, garden and fashion for 18 years now & Love my job! I have been able to use my 13 years experience as a buyer in building relationships with my clients to partner with them to increase their margins.', 'Manufacturer Sales Representative at Manufacturer Sales Representative', 'PCF Souvenirs', '[{"company":"PCF Souvenirs","company_id":"pcfsouvenirs","industry":"Wholesale","location":"NE Floridia","positions":[{"description":"Provide extensive product knowledge for the growth of my clients. Provide extensive product knowledge for the growth of my clients.","duration":"Nov 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"PCF Souvenirs","title":"Manufacturer Sales Representative"}],"url":"https://www.linkedin.com/company/pcfsouvenirs"},{"company":"DM Merchandising","company_id":"dm-merchandising","location":"","positions":[{"description":"","duration":"Jan 2011 Jul 2021 10 years 7 months","duration_short":"10 years 7 months","end_date":"Jul 2021","start_date":"Jan 2011","subtitle":"DM Merchandising","title":"Manufacturer Representative"}],"url":"https://www.linkedin.com/company/dm-merchandising"},{"company":"Independent gift manufacturer representative","company_id":null,"location":"","positions":[{"description":"Responsible for scouting of new manufacturer\'s in the gift industry for future company sales.Cold-calling to grow customer base.Provide extensive product knowledge for the growth of my clients. Responsible for scouting of new manufacturer\'s in the gift industry for future company sales.Cold-calling to grow customer base.Provide extensive product knowledge for the growth of my clients.","duration":"Jan 2014 Dec 2019 6 years","duration_short":"6 years","end_date":"Dec 2019","start_date":"Jan 2014","subtitle":"Independent gift manufacturer representative","title":"Manufacturer\'s Representative for Central and Southern Illinois"}],"url":""},{"company":"Manufacturers Representative Northern IL","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2004 Jan 2014 10 years","duration_short":"10 years","end_date":"Jan 2014","start_date":"Feb 2004","subtitle":"Manufacturers Representative Northern IL","title":"Independent Sales Representative"}],"url":""},{"company":"NOELLAS","company_id":"noellas","location":"","positions":[{"description":"","duration":"Nov 2010 Jun 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2012","start_date":"Nov 2010","subtitle":"NOELLAS","title":"Key Accounts"}],"url":"https://www.linkedin.com/company/noellas"},{"company":"LJA TRANSITIONS, INC","company_id":null,"location":"","positions":[{"description":"Managed 6 stores in central Illinois.Sought out new products reflecting in growth of company.Implemented training course for district. Managed 6 stores in central Illinois.Sought out new products reflecting in growth of company.Implemented training course for district.","duration":"Oct 1990 Feb 2004 13 years 5 months","duration_short":"13 years 5 months","end_date":"Feb 2004","start_date":"Oct 1990","subtitle":"LJA TRANSITIONS, INC","title":"BUYER"}],"url":""},{"company":"Snyder\'s Jewelry","company_id":null,"location":"","positions":[{"description":"MerchandisingInventory control MerchandisingInventory control","duration":"Jun 1994 Sep 1995 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 1995","start_date":"Jun 1994","subtitle":"Snyder\'s Jewelry","title":"Buyer and Sales"}],"url":""}]', '["Aaron Schram “Renee always brought new ideas to our business and helped increase margins in the category. We could have dealt with a slew of other people, but Renee was and still is by far one of the best people I have ever done business with. ”","Wendy Cabell “Renee is great to work with. She cares about her customers! Amazing business partner!”"]']### Assistant: The agent's job is to provide extensive product knowledge for the growth of their clients, and today, the agent is reaching out to the user because they need to discuss potential partnership opportunities in the gift industry.
### Human: Agent: ['Scott Harvey', 'Taking over 20 years in Law Enforcement and Crisis Communication and applying it across communication practices for both businesses and educational leaders. Responsible communication isn’t limited to personal relationships, so Scott has developed multiple presentations that explain best practices for organizations and schools. From CEO’s to parents looking for more insight into their children’s social media safety, Scott customizes his presentations and training events to meet people where they are, and then transform their communication skills into those that will build personal and professional success through responsible thinking and intentional listening.', 'Transforming how companies communicate. Educating parents and schools on responsible use of technology.', 'Speaking Of Harvey', '[{"company":"Speaking Of Harvey","company_id":null,"location":"","positions":[{"description":"","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"Speaking Of Harvey","title":"Owner"}],"url":""},{"company":"Police Department","company_id":null,"location":"","positions":[{"description":"Retired April 1, 2018 Retired April 1, 2018","duration":"Apr 1998 Mar 2018 20 years","duration_short":"20 years","end_date":"Mar 2018","start_date":"Apr 1998","subtitle":"Police Department","title":"Sergeant"}],"url":""}]', '["Lauren Fisher “Scott’s insights and experiences combined with his positive mindset and encouraging disposition make for a successful coach. Asking the right questions is imperative in getting to know your client and narrowing down their area of focus and Scott excels at this. As a coach and speaker, Scott unselfishly shares strategies that have worked for him and that can catapult your success. ”","Bruce Olin “Scott is an excellent presenter and trainer. Scott worked for me for several years on the Kentucky State D.A.R.E. Training team as a mentor to the D.A.R.E. Officer\'s in training. He brings the message home very well in his anti-bullying presentation as he speaks to his student audiences.”","Vonda Jennings “Mr. Harvey is a very down to earth, realistic speaker about bullying. His wife is a teacher and he works closely with schools and districts on a daily basis. Mr. Harvey will benefit any entity wishing to learn more about bullying and suicide prevention.”","LinkedIn User “I know Scott through the Bluegrass IronMen group we are attend together, and where he is one of the teachers. I have come to respect Scott\'s God-given talent as a speaker, and the way he has embraced the role that he now embodies as a motivator,through speaking. Scott is not just a powerful teacher, who teaches from the heart and from experience, but he is a very effective communicator who know how to share a core message. His teachings are also molded by his values as a Christian man who has grown to know God on a personal level, and clearly embraces God and Jesus in all aspects of his life, including in his family, job and community work.”","Myron Williams “Scott is a well-educated professional who uses his knowledge and skills to make a positive impact n children and teachers, He speaks appropriately to the level of his audiences, not only informing, but also challenging them. His ability to capture the imagination and interests of his audience is a well crafted skill. Scott\'s heart for people is evident in his life. His love for his family and Savior are evident in his lifestyle. I am blessed to work with Scott and spend time with him.”","LinkedIn User “I saw Scott speak at Woodland Middle School in Northern Kentucky earlier this year. I was very impressed with his ability to connect with the audience and how he kept the material interesting. His experience in law enforcement and passion that he has for his work really shines through when he speaks. I\'d highly recommend anyone looking for a speaker to consider Scott Harvey.”"]'] User: ['Anette Smith (She/Her)', 'A strategic, passionate, results-oriented human capital leader who thrives on solving wicked problems by motivating team members, developing strong collaborative relationships, and positively disrupting organizational norms.', 'Experienced Corporate Social Responsibility and DEIB Executive.', 'A. Smith Consulting', '[{"company":"A. Smith Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"A. Smith Consulting","title":"Senior Consultant"}],"url":""},{"company":"Five Star Bank - California","company_id":"five-star-bank-california","location":"Rancho Cordova, California, United States","positions":[{"description":"","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"Five Star Bank - California","title":"Senior Vice President, Director of Community Engagement & Diversity"}],"url":"https://www.linkedin.com/company/five-star-bank-california"},{"company":"Sutter Health","company_id":"sutter-health","location":"Sacramento, California Area","positions":[{"description":"","duration":"Aug 1998 Aug 2020 22 years 1 month","duration_short":"22 years 1 month","end_date":"Aug 2020","start_date":"Aug 1998","subtitle":"Sutter Health","title":"Workforce Development Manager"}],"url":"https://www.linkedin.com/company/sutter-health"}]', '["“I am so impressed with Anette\'s ability to bring people together behind a cause she is passionate about and that benefits everyone. She\'s couples her skill and experience at working in small and large teams with a no-nonsense, bottom-line approach to task achievement that is both smart and strategic. If you want to get something done, Anette will help you do it, and well. ”","“Insightful, passionate, committed, candid, and strategic- that is how I think of Anette. I have had the pleasure of collaborating with her on a variety of academic and community programs for over ten years. Anette is currently my board chair for ProjectAttain!, a standalone nonprofit focused on educational attainment for more than 350,000 working age adults (25-64) in the greater region. I am always impressed by her ability to see immediate needs that lead to long-term impact and by her command of workforce issues and policy. Of course, I also enjoy her sense of humor, authentic nature, and compassionate approach to solving challenges. Anette is a true professional and an asset to any effort requiring an inclusive lens in executive leadership and strategic planning.”"]']### Assistant: The agent's job is to provide communication training and presentations for organizations and schools, and today the agent is reaching out to the user, who is an experienced Corporate Social Responsibility and DEIB Executive, because they need assistance in developing a workshop on responsible communication practices for their company.
### Human: Agent: ['Jack Molina', 'Reading my profile will introduce you to a high achiever, able to make positive contributions in many fields. Although my background includes a variety of settings, my strongest contributions are in marketing/public relations and leadership. One defining aspect of my professional life is a dedication to lifelong learning and continuous improvement, and this is exemplified by my current pursuit of an MBA, which I will complete in March 2018. This graduate program has provided a strong academic underpinning to my skills in marketing and public relations and provided hands-on experience in an internship in London. As a small business owner, my ability to develop and implement strategic marketing approaches has allowed me to expand my client base and overall profitability. Many of my professional experiences have allowed me to hone and demonstrate my skills in leadership, including supervision, team building, and training, where I have particular expertise in creating and updating training programs for managers and employees at all levels, contributing to organizational effectiveness. My training experience includes working with diverse groups, including both local and international staffs, and working with everyone from collections officials to performing artists. Communication skills are key to so many professional areas, and I have demonstrated my ability to interact effectively with both internal and external stakeholders, including executives, team members, artists, technicians, and clients. My communication skills also guide my success in customer service and sales, where my experience includes private and corporate settings, working in areas from account development through contract negotiations. This profile outlines my background and experience, including examples of my specific contributions. It is my hope to bring my extensive and varied skill set, superb communication skills, and passion for continuous improvement to a forward-looking organization.', 'Dynamic, innovative professional with extensive experience in leadership, marketing, innovation and entrepreneurship.', 'Sol Disk Artist Services', '[{"company":"Sol Disk Artist Services","company_id":null,"location":"Seattle, WA","positions":[{"description":"As owner and operator of this successful entrepreneurial venture, I manage all aspects of the business, including planning, booking, tour assistance, contract negotiations, sales and merchandising for both local and international events. Supervise multiple teams of professionals from artists and musicians to recording engineers and technicians. In executing these duties, I demonstrate my strong abilities in organization, prioritization, interpersonal communications, and marketing.Selected Contribution:* Expanded business by implementing marketing and public relations strategies and activities, producing content for promotional campaigns covering both print and digital media.","duration":"2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2002","subtitle":"Sol Disk Artist Services","title":"CEO/Owner"}],"url":""},{"company":"Edspace Hoxton","company_id":"edspacehoxton","location":"London, United Kingdom","positions":[{"description":"This internship was an integral part of my MBA program, and I gained a great deal of experience in marketing and public relations working for this co-working space serving people who seek to transform education. To promote Edspace, I worked with both the agency and agency partners, facilitating communication with our media sources to drive brand awareness and our potential client base. My duties included conducting market research to identify potential audiences for this cutting edge service and authored a variety of public relations articles.","duration":"2016 2016 less than a year","duration_short":"less than a year","end_date":"2016","start_date":"2016","subtitle":"Edspace Hoxton","title":"Marketing And Public Relations Intern"}],"url":"https://www.linkedin.com/company/edspacehoxton"},{"company":"AT&T Wireless","company_id":"att","location":"Bothell, WA","positions":[{"description":"This position made full use of my technical abilities, as I provided troubleshooting for both Apple and Android devices. My interpersonal skills and customer service orientation were helpful when I was assisting customers with their billing and service plan issues. Selected Contribution:* Utilized strong problem solving and communication skills tracking complex service issues for national B2B and B2C customers. This position made full use of my technical abilities, as I provided troubleshooting for both Apple and Android devices. My interpersonal skills and customer service orientation were helpful when I was assisting customers with their billing and service plan issues. Selected Contribution:* Utilized strong problem solving and communication skills tracking complex service issues for national B2B and B2C customers.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"AT&T Wireless","title":"Technical Support"}],"url":"https://www.linkedin.com/company/att"},{"company":"King County Metro","company_id":null,"location":"Seattle, WA","positions":[{"description":"This position called on a very different component of my skill set, as I conducted a variety of detailed processes quickly and accurately, researching ownership records and account adjustments, processing escrow requests, and changes of property ownership. This position called on a very different component of my skill set, as I conducted a variety of detailed processes quickly and accurately, researching ownership records and account adjustments, processing escrow requests, and changes of property ownership.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"King County Metro","title":"Fiscal Specialist III TLT"}],"url":""},{"company":"Qwest Communications","company_id":"centurylink","location":"Seattle, WA","positions":[{"description":"Working in Customer Service and Collections, I was able to demonstrate my skills in training, organization, and process improvements, as I supported the development and execution of a universal Collections/Customer Service/Sales department, which achieved efficiencies through co-location and cross training of staff. My duties included supervising teams of 10 - 20 staff members, assigning workflow, training, and providing performance feedback. Selected Contributions:* Generated and facilitated training program to train 150 managers and employees on systems and methods. * Achieved Top Collector status for Western region collecting residential telephone and internet accounts.Additional professional experience in consumer loan servicing for Washington Mutual Bank, collections and sales for Verizon Wireless, and mental health positions for state and private entities.","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Qwest Communications","title":"Lead Collections/Customer Service Consultant, Lead Collections Consultant"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["Jim Lujan “I worked with Jack in our Business Plan Development course. Jack actively helped stimulate our classroom discussions, and he diligently looked for ways to contribute to our group project. ”","Anthony DeMatteo, MBA, PMP “I worked with Jack on an entrepreneurial project in one of our MBA courses at Seattle University. Jack is a hard-working individual who does well with directions. ”"]'] User: ['Donald McLeod', 'With two Master of Science degrees (Finance and Computer Science), I am an early retiree from IBM as a computer programmer/manager with ten years experience and fifteen years trading my own account. I wish to end my retirement so that I may realize my full potential in the finance industry. With my background in computer science, I have a burgeoning passion for applying the nascent technology of Machine Learning to crafting innovative, and perhaps revolutionary, solutions for the construction of outstanding portfolio returns.', 'Aspiring Portfolio Manager', 'Actively Seeking Financial Asset Management Opportunities', '[{"company":"Actively Seeking Financial Asset Management Opportunities","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"May 2017","subtitle":"Actively Seeking Financial Asset Management Opportunities","title":"Recent Graduate with Master of Science in Finance"}],"url":""},{"company":"IBM","company_id":null,"location":null,"positions":[{"description":"Directed and guided a team department of software development professionals to provide multi-system library support for the development of IBM’S office products, while leading the development, support and maintenance of a library support system for use within IBM. Controlled several aspects of the business process including the writing of business proposals and documents of understanding, resource negotiation, and budget valuation.","duration":"Sep 1989 Mar 1993 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 1993","start_date":"Sep 1989","subtitle":"IBM","title":"Development Support Manager"},{"description":"Provided direction to a large office software development team for the integration of workflow management into the set of IBM’s office products. Led a team of developers to provide integration and build support for the software development lab. Conferred with IBM’s presidential leadership award for the introduction of a LAN library management system, which would grow to 50,000 lines of C code and provide support to over 100 development organizations within IBM worldwide. Developed software in a team environment, including system design, coding, unit testing, and system testing.","duration":"Jul 1985 Sep 1989 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 1989","start_date":"Jul 1985","subtitle":"IBM","title":"Award Winning Programmer"},{"description":"Solved problems and offered operational assistance to IBM customers and personnel in the use ofprogramming languages and various applications. Led a team to program a demonstration system, which facilitated IBM marketing efforts to sell a major IBM query program.","duration":"May 1983 Jul 1985 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 1985","start_date":"May 1983","subtitle":"IBM","title":"Customer Support Representative"}],"url":""}]', '["Steven X. Sala “Donald was an invaluable partner through our experience in the Master of Science in Finance program at Illinois Tech. His dedication to high quality reporting, technical precision, and thoughtful questioning helped us tackle a challenging subject and break into a field which we both knew very little about when we began working together. I wouldn\'t trade my learning experience with Donald for anything. Donald would quickly be recognized as an indispensable member of any team. Donald\'s skills shine in the area of portfolio management. His always question everything attitude ensures that all investment decisions are made with sound reason. He has exercised these skills as part of multiple investment clubs and teams during his tenure at Illinois Tech. His determination will take him to any height he wishes to reach. ”","Marcus Kahn “If you are looking for someone to get the job done, I would strongly recommend Donald. We have been friends for nearly 10 years, and I can tell you that he is a man with impeccable character, heart and competence. You need to be able to trust the integrity and ability of someone, especially when it come to money - and although he has a great sense of humor (also very important), he is a seriously hard worker that will make the right calls for the right reasons. Donald is some that you can be successful with!”"]']### Assistant: The agent's job is to provide financial asset management opportunities, and today the user is reaching out to the agent because they need assistance in applying machine learning to craft innovative solutions for outstanding portfolio returns.
### Human: Agent: ['Ashley Semon', 'Driven, results-oriented Marketing graduate with an affinity towards developing product knowledge expertise in order to create beneficial client relationships and help solve problems.', 'BigID ♦ Know Your Data™ ▸ Privacy • Protection • Perspective', 'BigID', '[{"company":"BigID","company_id":"bigid","industry":"Software Development","location":"","positions":[{"description":"BigID’s data intelligence platform enables organizations to know their enterprise data and take action for privacy, protection, and perspective. Customers deploy BigID to proactively discover, manage, protect, and get more value from their regulated, sensitive, and personal data across their data landscape.By applying advanced machine learning and deep data insight, BigID transforms data discovery and data intelligence to address data privacy, data security, and data governance challenges across all types of data, at petabyte-scale, on-prem and in the cloud.","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"BigID","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/bigid"},{"company":"Collibra","company_id":"collibra","location":"","positions":[{"description":"Personal Performance: 113.57% Quota Attainment FY21 Q2 Personal Performance: 113.57% Quota Attainment FY21 Q2","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"Collibra","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Insituware","company_id":"insituware","location":"","positions":[{"description":"","duration":"Jan 2019 Apr 2019 4 months","duration_short":"4 months","end_date":"Apr 2019","start_date":"Jan 2019","subtitle":"Insituware","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/insituware"},{"company":"Bellia Office Furniture","company_id":"bellia-office-furniture","location":"","positions":[{"description":"","duration":"Jan 2017 May 2017 5 months","duration_short":"5 months","end_date":"May 2017","start_date":"Jan 2017","subtitle":"Bellia Office Furniture","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/bellia-office-furniture"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"Walt Disney World","title":"College Program Intern"}],"url":"https://www.linkedin.com/company/walt-disney-world"}]', '["Juan Guerrero “Ashley is one of the most consistent and hardworking BDRs that I\'ve had the pleasure of working with. She made sure to show up to work ready to grind every day. She not only hit her quota month after month but also played a big role in motivating her teammates and helping them reach their goals. Any team would be blessed to have her, and I\'m thankful for our time working together. ”","Alex Jay Grossman “Ashely is an excellent at what she does and works incredibly well with any team she\'s on. She has a strong work ethic, great attitude and consistently puts in the time to improve. Happy to have had the chance to work with her. ”"]'] User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to develop beneficial client relationships and help solve problems, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in the field of digital publishing and SEO.
### Human: Agent: ['Danny Craig', 'Areas of Expertise Composing Original Music, Jingle Production,Demo Track Production, Synchronization Tracks,Audio Branding,Sonic Branding,Marketing', 'Composer/Songwriter/Producer/Sonic Branding/Audio Branding/Songwriter,Musician USN,Jingle Writer,Producer,Scores', 'Sonic Branding/Audio Branding/Songwriter,Musician USN,Jingle Writer,Producer,Scores', '[{"company":"Sonic Branding/Audio Branding/Songwriter,Musician USN,Jingle Writer,Producer,Scores","company_id":null,"location":"Nashville,TN<San Diego,CA,Ashland,KY,Dunedin,FL,Clearwater Florida","positions":[{"description":"Studio/Road Musician,Composer of Scores for Visuals,Webcasts,Radio and Television Productions...Political Advertising,Retail and Non-Profit and Theatrical scores Studio/Road Musician,Composer of Scores for Visuals,Webcasts,Radio and Television Productions...Political Advertising,Retail and Non-Profit and Theatrical scores","duration":"1973 - Present 49 years","duration_short":"49 years","end_date":"Present","start_date":"1973","subtitle":"Sonic Branding/Audio Branding/Songwriter,Musician USN,Jingle Writer,Producer,Scores","title":"Composer/Musician/Songwriter/Producer"}],"url":""},{"company":"Ashland in Motion,Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for the daily operations of a vibrant downtown nonprofit organization. Worked closely with the City Commission to be an arm to the Economic Development Department. Also push agendas that moved our city forward. Identifying trends and needs and asking for ordinances and changes to promote downtown revitalization, upper floor living, cultural growth, Increased revenue for downtown businesses and anything that makes things in the city better!Promoted the arts (visual and performing) and culture of the City. Recruited major cultural anchors like the Pendleton Art’s Center to downtown Ashland.Revitalized multiple downtown shops using façade grants. Economic Development that is focused on recruiting new business and retaining current business. Going from lots of empty storefronts 12 years ago to 85% occupancy today. The streets a few years ago were virtually empty and now have consistent traffic daily and thousands on these same downtown streets monthly.Created the Downtown Arts District.Established the first ever Craft Beer Festival changing the cultural landscape.Monthly Downtown Live and Art Walk festival on First Fridays. (monthly festival that brings approx. 5,000 people to the downtown)Changed minds enough to get special election for Sunday Sales of Alcohol. Won 3 to 1.","duration":"Apr 2003 Aug 2015 12 years 5 months","duration_short":"12 years 5 months","end_date":"Aug 2015","start_date":"Apr 2003","subtitle":"Ashland in Motion,Inc.","title":"Executive Director"}],"url":""}]', '["Ed Neely “Danny Craig is an excellent singer and musician. While Danny\'s main instrument is the guitar, he plays several other instruments and his vocal/guitar performances are accompanied by multiple tracks that he has performed himself, including multi-part harmonies. I got to know Danny while he lived in Kentucky and thoroughly enjoyed his group\'s performances. I not only went to hear his group perform in my personal leisure, but I also booked him for events I coordinated while a regional bank president and president of Rotary. He was always a hit and enjoyed by all. ”","Phillip Robert \\"Rob\\" Barber III “I worked with Danny in a number of capacities - advertising, marketing, music production - over a 20 year span. He is energetic, creative, and unusually committed to achieving the best results for his clients. I always looked forward to projects that included his unique skills.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to compose original music and produce jingles, and today the user is reaching out to the agent because they need an original music track for a promotional video for their technology startup.
### Human: Agent: ['Alexia Benavides', 'WHAT I DOI am an entrepreneurial-minded senior executive who partners cross-functionally to resolve the most complex business challenges and “special projects” with creative solutions that are SMART, while leveraging latest tools, technologies and best practices to optimize performance to provide a competitive edge. I have a global/ international outlook that aligns well with global industries or global issues. As an Economist, I understand the big picture, and market drivers that impact the bottom line of any business. WHY I LIKE WHAT I DOI am genuinely interested in people and cultures, and believe in broader humanity being good/ positive, and in making a difference where I can. I trust and relate easily to all sorts of different people and have been able to bring very diverse teams together (great people/ team-building skills), including global virtual teams. WHY I AM UNIQUEI am fascinated by change, the evolution of the world, and the role of technology in making it a better place. I can get people enthusiastic about new ideas, and align them behind a plan to achieve tangible results. Planning to me is fundamental in achieving goals. I excel in planning and organizing, and in bringing people together behind a plan that considers technology and people equally, and thus leads to success. I see things through completion with a very disciplined approach. MY QUALIFICATIONSI am fluent in Spanish, German and French with an MBA. My expertise is assessing and quantifying complex organizational problems and leading Technology, ERP-enabled change. Recognized as a strategic planner and creative thinker with Program and Portfolio PMO strategy, I have success ensuring company’s systems and operations infrastructure effectively support the execution of current strategy. My experience includes diverse industries: Oil & Gas, Chemicals, Food, Mining and Healthcare. I have worked for large and small companies, as well as start-up and mature organizations.CORE COMPETENCIES•Process & Organizational Design•Team Building & Development•Continuous Improvement•ERP Project Management•Facilitation & Consensus building', 'Program and Project Leader for interim-CIO', 'SIS Holdings Group, LLC', '[{"company":"SIS Holdings Group, LLC","company_id":"sis-holdings","industry":"IT Services and IT Consulting","location":"Houston, Texas, United States","positions":[{"description":"Helping to implement cybersecurity framework for growing renewable energy utility Helping to implement cybersecurity framework for growing renewable energy utility","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"SIS Holdings Group, LLC","title":"Program Management Consultant"}],"url":"https://www.linkedin.com/company/sis-holdings"}]', '["Belinda Bonilla “I have previously worked with Alexia at BP and have known her to spearhead projects. Alexia will not wait until she is told what to do. She is a problem-solver and a good \\"Go To\\" person. She is a team player!”","YOGI PRASAD AKULA “Alexia is very talented project manager.”"]'] User: ['Susanna Murley', 'Communications strategist', 'Communications Lead at U.S. Department of Energy (DOE) Solar Energy Technologies Office', 'U.S. Department of Energy (DOE)', '[{"company":"U.S. Department of Energy (DOE)","company_id":"u-s--department-of-energy","industry":"Government Administration","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"U.S. Department of Energy (DOE)","title":"Communications Lead"}],"url":"https://www.linkedin.com/company/u-s--department-of-energy"},{"company":"The Building People","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Mar 2018 Jul 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2021","start_date":"Mar 2018","subtitle":"The Building People","title":"Communications Lead for DOE Solar Energy Technologies Office (Contractor)"}],"url":""},{"company":"The Hannon Group, LLC","company_id":"the-hannon-group-llc","location":null,"positions":[{"description":"","duration":"Aug 2017 Mar 2018 8 months","duration_short":"8 months","end_date":"Mar 2018","start_date":"Aug 2017","subtitle":"The Hannon Group, LLC","title":"Communications Lead/Director, Solar Energy Technologies Office"},{"description":"","duration":"Jul 2015 Aug 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2017","start_date":"Jul 2015","subtitle":"The Hannon Group, LLC","title":"Deputy Communications Lead, SunShot Initiative"}],"url":"https://www.linkedin.com/company/the-hannon-group-llc"},{"company":"SmartPower","company_id":"smartpower","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"SmartPower","title":"Social Media Director"}],"url":"https://www.linkedin.com/company/smartpower"},{"company":"Solar Energy Industries Association","company_id":"solarindustry","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jul 2012 Dec 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2014","start_date":"Jul 2012","subtitle":"Solar Energy Industries Association","title":"Director of Digital Media"}],"url":"https://www.linkedin.com/company/solarindustry"},{"company":"Planet Forward","company_id":"gw-planet-forward","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Dec 2009 Jun 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2012","start_date":"Dec 2009","subtitle":"Planet Forward","title":"Web Manager"}],"url":"https://www.linkedin.com/company/gw-planet-forward"},{"company":"CARBONFUND","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2009 Oct 2009 7 months","duration_short":"7 months","end_date":"Oct 2009","start_date":"Apr 2009","subtitle":"CARBONFUND","title":"Senior Communications and Marketing"}],"url":""},{"company":"Chesapeake Climate Action Network","company_id":"chesapeake-climate-action-network","location":"","positions":[{"description":"","duration":"Mar 2007 Apr 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2009","start_date":"Mar 2007","subtitle":"Chesapeake Climate Action Network","title":"Online Communications Manager"}],"url":"https://www.linkedin.com/company/chesapeake-climate-action-network"},{"company":"Advisory Neighborhood Council","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"Advisory Neighborhood Council","title":"3c Administrator"}],"url":""},{"company":"Washington Area Bicyclist Association","company_id":"washington-area-bicyclist-association","location":"","positions":[{"description":"","duration":"Feb 2006 Mar 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2007","start_date":"Feb 2006","subtitle":"Washington Area Bicyclist Association","title":"Membership and Development Manager"}],"url":"https://www.linkedin.com/company/washington-area-bicyclist-association"},{"company":"Corporate Executive Board","company_id":"cebglobal","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Corporate Executive Board","title":"Program Manager"}],"url":"https://www.linkedin.com/company/cebglobal"},{"company":"Washington DC Jewish Community Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Jul 2005 7 months","duration_short":"7 months","end_date":"Jul 2005","start_date":"Jan 2005","subtitle":"Washington DC Jewish Community Center","title":"Editor, Center in the City"}],"url":""},{"company":"University of Delaware","company_id":"university-of-delaware","location":"","positions":[{"description":"","duration":"Sep 2002 Dec 2004 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2004","start_date":"Sep 2002","subtitle":"University of Delaware","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/university-of-delaware"},{"company":"Great Conversation","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"Great Conversation","title":"Teaching Assistant"}],"url":""},{"company":"Manitou Messenger, St. Olaf College","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Jan 2001 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2001","start_date":"Jan 1999","subtitle":"Manitou Messenger, St. Olaf College","title":"Opinions Editor"}],"url":""}]', '["Kelsey Rohwer “Susanna was my first \\"boss\\" in a professional internship setting, and she made the work, as well as the environment incredibly enjoyable. Her directions were clear when she would task me with projects and she was always looking for ways to provide me with new opputunties. She was organized, focused and creative making her a very important factor in the Planet Forward team. Susanna made my time working at Planet Forward meaningful and memorable. I hope to work for her again some day.”","Joel Goldberg “Susanna is a respectful and intuitive colleague. When I started working at Planet Forward, I knew virtually nothing about web management. Nevertheless, Susanna remained patient and supportive, helping me to become confident in my skills.”"]']### Assistant: The agent's job is to partner cross-functionally to resolve complex business challenges, and today the user is reaching out to the agent because they need assistance in developing a comprehensive communications strategy for the U.S. Department of Energy's Solar Energy Technologies Office.
### Human: Agent: ['Jon Grimaud', 'I’m a seasoned professional, leader and people manager. I’m an expert in developing effective, efficient, compliant and scalable training programs and ensuring training initiatives meet business objectives. With extensive experience in developing business process, deploying and managing Learning Management Systems (LMS), I have overseen the creation of several training programs within the Biotechnology and Medical Device industries. I’ve had many roles in my career, biologist, programmer, writer, researcher, manufacturing lead and trainer. As a result, I have a broad understanding of corporate needs and how best to implement effective solutions. Was the technical expert on the project to launch the Saba LMS and was a key member of the project team, participating on all aspects of the project from requirements gathering, budgeting, negotiating with management, deployment, validation and sustaining. Successfully defended the corporate training program during numerous regulatory and customer audits.--I’m calm under pressure.--I derive a lot of satisfaction when my stakeholders win.--I like to win.--It doesn’t matter to me who gets the credit for the win.--I’m an excellent communicator and like to engage with the naysayers. Applications Specialties: Saba LMS, ComplianceWire LMS, Oracle Agile PLM, MS Access, Articulate Storyline and PresenterSkills: Leadership, Budget Management, Portfolio Management, Six Sigma Black Belt, Biology, Process Development, Project Management, ISO 13485:2003, FDA QSR 820, Software Validation, Training Development and Delivery', 'Head of Learning, Genentech Oceanside', 'Genentech', '[{"company":"Genentech","company_id":"genentech","industry":"Biotechnology","location":"Greater San Diego Area","positions":[{"description":"- Lead for training organization in support of Manufacturing Operations, Technology, Quality Assurance, Environmental Health and Safety and related site functions as a member of the Extended Leadership Team.- Directly manage a team of trainers, instructional designers, training managers and training administrators within a rapidly growing technical organization.- Interface with the global Genentech/Roche learning network to develop and deploy best practice, improved training deliverables and drive business impact.- Developed and deployed training project portfolio prioritization and capacity model to ensure efficient use of training resources against budget and to maintain alignment to site business priorities. This methodology became the standard for network project management and prioritization.- Directly manage multi-million dollar budget. - Ensures training processes are compliant and routinely delivers on both internal customer expectations as well as external heath authority requirements. - Developed competency based training programs that reduced time to proficiency while improving training effectiveness. This methodology became the standard for Genentech/Roche Biologics Manufacturing.- Developed and deployed a systematic human error reduction process designed to dramatically reduce operator root cause production errors. This method became the standard for Genentech/Roche Biologics Manufacturing.","duration":"Aug 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Genentech","title":"Senior Manager Technical Training"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Illumina","company_id":"illumina","location":null,"positions":[{"description":"I manage the training program for Quality and Regulatory Affairs and Manufacturing and Engineering Operations.Ensure the training program is effective in meeting the business objectives and any relevant regulatory requirements, such as ISO 13485 and the FDA QSR.Support Research and Development with training to ensure product development goals and timelines are met.","duration":"Dec 2013 Aug 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2015","start_date":"Dec 2013","subtitle":"Illumina","title":"Manager Training and Development"},{"description":"I manage the training program for Quality and Regulatory Affairs and Operations. Ensure the training program is effective in meeting the business objectives and any relevant regulatory requirements, such as ISO 13485 and the FDA QSR.","duration":"Oct 2006 Dec 2013 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2013","start_date":"Oct 2006","subtitle":"Illumina","title":"Supervisor, Training and Development"}],"url":"https://www.linkedin.com/company/illumina"},{"company":"Invitrogen","company_id":"life_technologies","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Invitrogen","title":"Training Coordinator"}],"url":"https://www.linkedin.com/company/life_technologies"},{"company":"Invitrogen - Gene Discovery Services","company_id":null,"location":"","positions":[{"description":"Working within the Gene Discovery Services lab, I provided a wide variety of customers with custom molecular biology services. Amongst these services, I performed bacterial and yeast cloning, yeast two hybrid, BAC library screening, and oligo probe design, amongst others. During this time, I managed the custom services radiation lab and ensured that customer projects were completed in a timely manner. Working within the Gene Discovery Services lab, I provided a wide variety of customers with custom molecular biology services. Amongst these services, I performed bacterial and yeast cloning, yeast two hybrid, BAC library screening, and oligo probe design, amongst others. During this time, I managed the custom services radiation lab and ensured that customer projects were completed in a timely manner.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Invitrogen - Gene Discovery Services","title":"Research Associate"}],"url":""},{"company":"BIOBID.COM","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"BIOBID.COM","title":"Operations Manager"}],"url":""}]', '["Jennifer Holliday “I\'ve been fortunate to have Jon as a manager for the last 4 years. Jon is keen on helping his team grow and improve, providing opportunities to learn and take on greater responsibility, while still offering a tremendous amount of support. Jon is a rarity as a leader -- he understands what needs to be done and is ambitious in his vision, but also keeps pragmatism and balance in the day-to-day. He brings passion and enthusiasm to everything he does, and is a truly exemplary Training professional. I will miss working with him and look forward to watching his career grow.”","Bo (Boram) Han, PMP “I worked directly with Jon while assisting with the strategic plan for the Quality Department. I found Jon to be even keeled while always maintaining the big picture. He has thorough knowledge of six sigma and project management, which is always a big asset at a fast moving company like Illumina. It was a delight to work with him and I will always be impressed by his ability to motivate others.”"]'] User: ['Yolanda Torres', 'Experienced leader with an extensive background in sales, management and marketing. Highly competitive yet passionate and persuasive with the ability to cultivate a customer first mentality. Areas of expertise - Sales, Marketing and Operations management - Performance Management - Team Building - Talent management and employee development - Strategic planning and execution', 'Talent Acquisition Partner at Mia Aesthetics Clinic', 'Mia Aesthetics', '[{"company":"Mia Aesthetics","company_id":"mia-aesthetics-clinic","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"As a Talent Acquisition Partner, I am responsible for searching and screening new talent in order to bring qualified candidates with the desire to grow and excel in their roles.","duration":"Feb 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Mia Aesthetics","title":"Talent Acquisition Partner"},{"description":"","duration":"Oct 2019 Feb 2022 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2022","start_date":"Oct 2019","subtitle":"Mia Aesthetics Clinic","title":"Sales Manager"},{"description":"Provide excellent customer service, educate patients on surgical procedures, and walk the patient through the surgical journey including booking a surgical procedure.","duration":"Nov 2017 Oct 2019 2 years","duration_short":"2 years","end_date":"Oct 2019","start_date":"Nov 2017","subtitle":"Mia Aesthetics","title":"Surgical Sales Coordinator"}],"url":"https://www.linkedin.com/company/mia-aesthetics-clinic"},{"company":"Clevelander Hotel","company_id":"clevelander-hotel","location":"1020 Ocean drive","positions":[{"description":"","duration":"Nov 2015 Jun 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2017","start_date":"Nov 2015","subtitle":"Clevelander Hotel","title":"Bertender"}],"url":"https://www.linkedin.com/company/clevelander-hotel"},{"company":"LBM Comunicaciones","company_id":"lbm-comunicaciones","location":"","positions":[{"description":"","duration":"Apr 2012 Mar 2013 1 year","duration_short":"1 year","end_date":"Mar 2013","start_date":"Apr 2012","subtitle":"LBM Comunicaciones","title":"Encargada de ventas"}],"url":"https://www.linkedin.com/company/lbm-comunicaciones"}]', '["Jose Cruz “Yolanda is a leader by nature, with the ability to teach and develop future leaders. Her passion and desire to succeed are unmatched. Anyone who has the pleasure of working with her will boast of her greatness”","JORGE TORRES RODRIGUEZ “Es una profesional excelente, tiene muy claro sus objetivos y su vocación por la venta es de admiración. Constantemente esta formándose y aprendiendo para mejorar. Destaco su trato al cliente y la necesidad de que su empresa consiga sus metas. Enhorabuena Yolanda por tu esfuerzo y dedicación.”"]']### Assistant: The agent's job is to search and screen new talent for qualified candidates, and today the agent is reaching out to the user because they need to discuss a potential career opportunity at a leading aesthetics clinic.
### Human: Agent: ['Hernan Torres', 'Post Production manager. I thrive in creative environments, create an open and inclusive work environment, and to take my team to perform to the highest standard.', 'Post Production Manager', 'Univision Communications Inc.', '[{"company":"Univision Communications Inc.","company_id":"univision","industry":"Broadcast Media","location":null,"positions":[{"description":"","duration":"Feb 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Univision Communications Inc.","title":"Post Production Manager"},{"description":"","duration":"Jun 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Univision Communications Inc.","title":"Producer-Editor"}],"url":"https://www.linkedin.com/company/univision"},{"company":"UniMás @ Univision Communications","company_id":null,"location":"Miami, FL","positions":[{"description":"","duration":"Jan 2008 Jun 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jun 2013","start_date":"Jan 2008","subtitle":"UniMás @ Univision Communications","title":"Post Production Manager / Producer"}],"url":""},{"company":"Amorpheus c.a.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2004 Jul 2007 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2007","start_date":"Jun 2004","subtitle":"Amorpheus c.a.","title":"Creative Editor / Director"}],"url":""},{"company":"Nexus Productora Cinematografica","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1998 Jun 2002 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2002","start_date":"Jan 1998","subtitle":"Nexus Productora Cinematografica","title":"Post Production Manager"}],"url":""}]', '["Horacio Velasquez “Working with Hernan is a true pleasure, he understands the client’s needs and have all the capabilities needed to deliver the best high quality material possible with passion and good humored approach. I have met many people over the years in the audiovisual industry and only half of a hand full have the knowledge and drive that Hernan has acquired and shows wen working. I’ve seen it over many excellent deliveries. In the production or post world I trust him completely as a great professional and a good spirited individual. If you need additional information about him please don’t hesitate to ask. ”","Alfredo Cottin “Hernán is an extraordinary post-producer. He is a thoughtful manager that generates environments of trust, commitment, and constant learning. Hernán has an unforgiving eye for detail. No mistake, be it technical or artistic, gets past him. As an editor, he is a master storyteller, always going above and beyond his role to uncover the best possible narrative. I cannot wait for a new opportunity to work with Hernán again, and I recommend without hesitation.”"]'] User: ['Brooke McBride', '"We first start aspiring to work for companies. We end up aspiring to work for people"', 'Manager of Customer Success at FloQast', 'FloQast', '[{"company":"FloQast","company_id":"floqast","industry":"Internet","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"FloQast","title":"Manager of Customer Success"},{"description":"","duration":"May 2018 Feb 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2020","start_date":"May 2018","subtitle":"FloQast","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/floqast"},{"company":"PatientPop Inc.","company_id":"patientpop-inc-","location":null,"positions":[{"description":"As the Manager of PatientPop\'s Customer Success Quality Assurance team, my role entails:• Building a scalable solution for quality assurance (QA) and quality controls for the Customer Success department.• Develop and implement policies for reviewing SEO best practices, product functionality, content, and user experience. • Manage and direct the daily operations of the Customer Success QA team.• Establish OKRs for Customer Success QA team and work with each individual to help exceed their quarterly goals. • Plan, prioritize and delegate work tasks to ensure proper functioning of the team.• Train and coach QA Analysts to ensure expert knowledge of product as well as SEO and digital marketing trends. • Create a library of Salesforce Knowledge base articles to document best practices and procedures for QA team. • Develop Salesforce dashboards to help monitor individual and team productivity.• Evaluate staff performance and introduce training on an on-going basis.• Work with Engineering and Product Management teams to troubleshoot product defects.Achievements:Q3 2017 Customer Success\' Top Support LeaderQ2 2017 Customer Success\' Most Valuable Player - Quality AssuranceIncreased team productivity by 63% while keeping a 93% accuracy rate","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"PatientPop Inc.","title":"Manager, Customer Success \| Quality Assurance"},{"description":"PatientPop is the first practice growth platform for healthcare providers - transforming the way every doctor promotes and advances their practice. Customer Success - • Own the overall relationships with customers, including: Increasing adoption, ensuring retention, and customer satisfaction.• Establish a trusted strategic advisor relationship with customers and drive continued value of our products and services.• Develop, prepare, and nurture customers for advocacy.• Work with customers to establish critical goals, key performance indicators and aid the customer in achieving their goals.• Identify opportunity for upsells, based on the needs of the customer.• Manage account escalations.• Ensure customer success through product training and best practices webinars.Performance Analysis - • Analyze healthcare provider\'s websites and develop strategic SEO, SEM, and Social Media plans to establish as well as grow online presence.• Troubleshoot underperforming accounts by reviewing trends in Google Analytics and Google Webmaster Tools.• Utilize Moz, Google Keyword Planner, and other SEO tools to determine best choice of keywords for web optimization.Achievements:Q4 2016 Most Improved Net Promoter Score (NPS)Maintained a Customer Retention Rate (CRR) of 98.5%Averaged a Customer Satisfaction (CSAT) score of 4.9Managed $1.1 million in annual recurring revenue","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"PatientPop Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/patientpop-inc-"},{"company":"Quorum Consulting","company_id":"quorumconsulting","location":null,"positions":[{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. As Client Services Associate, responsibilities include: Business Development:• Respond to inbound business leads, assess the needs of the prospective client, draft communication report, and triage business lead to the appropriate consultants • Perform due diligence on med tech innovators prior to attending conferences/events in order to target desirable business opportunities • Develop slide decks for use in VP of Client Services’ capabilities presentations • Prepare business development reports and communicate trends to Directors such as proposal conversion rates, average days from initial contact to SOW execution, and average contract budget by service offerings• Design/maintain the CRM tool and solicit ideas for ways to improve reporting features across all company departments Marketing:• Write, review and update website content, social media, and other company marketing materials to effectively communicate a clear and concise message• Design, assemble, and distribute email newsletter and compile marketing analytics on newsletter performance such as subscriber retention rates, open rates, and click-through rates• Work with event production managers to ensure a positive ROI on conference/event sponsorshipsTraining/Compliance:• Ensure that all new and existing staff are trained on updates in the healthcare industry such as understanding the HITECH Act and best practices for reporting a potential HIPAA breach• Work with Directors to develop a training curriculum for consultants across all departments","duration":"Oct 2015 Mar 2016 6 months","duration_short":"6 months","end_date":"Mar 2016","start_date":"Oct 2015","subtitle":"Quorum Consulting","title":"Associate, Client Services"},{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. Responsibilities include: • Prepare month-end reports with divisional performance metrics and communicate the source of any variances to Directors • Assist Controller with employee benefits administration, expense reimbursements, and PTO adjustments • Oversee employee timekeeping and process bi-weekly payroll for both exempt and non-exempt staff • Generate tax documents for both W2 and 1099 staff, ensure accuracy, and distribute by IRS deadlines • Train Client Managers on general accounting and revenue recognition policies for the purpose of understanding their forecasted project revenues• Verify that all revenues and expenses are allocated to the proper General Ledger codes in order to run a seamless account reconciliation upon month-end","duration":"Aug 2013 Oct 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2015","start_date":"Aug 2013","subtitle":"Quorum Consulting, Inc.","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/quorumconsulting"},{"company":"FICO","company_id":"fico","location":"Greater San Diego Area","positions":[{"description":"FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.As Revenue Accountant, responsibilities include:• Analyze monthly forecast-to-actual revenue variances and report variances to Project Managers• Submit work papers and supporting documentation to internal and external auditors.","duration":"Dec 2012 Aug 2013 9 months","duration_short":"9 months","end_date":"Aug 2013","start_date":"Dec 2012","subtitle":"FICO","title":"Revenue Accountant"}],"url":"https://www.linkedin.com/company/fico"},{"company":"AM Golden Accountancy Corporation","company_id":null,"location":"Solana Beach, CA","positions":[{"description":"AM Golden Accountancy Corp. is a full service CPA firm which specializes in providing comprehensive business valuation, forensic accounting, litigation support, expert witness, income & estate taxation, complete CFO & controller services.","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"AM Golden Accountancy Corporation","title":"Accounting Associate"}],"url":""},{"company":"Sherwin Williams","company_id":"sherwin-williams","location":"Napa, CA","positions":[{"description":"The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products primarily in North and South America, the Caribbean region, Europe, and Asia.As Business Analyst Intern, responsibilities include:• Part-time sales associate at Napa store location focusing on selling HGTV line of paint• Research competitor pricing, products, and promotions• Final project: surveying effectiveness of marketing campaigns• Present final project to Senior Leadership for the Southwest Region in Dallas, TX","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Sherwin Williams","title":"Business Analyst Intern"}],"url":"https://www.linkedin.com/company/sherwin-williams"},{"company":"Rancho Valencia Resort & Spa","company_id":"rancho-valencia","location":"Rancho Santa Fe, CA","positions":[{"description":"Rancho Valencia is a Relais & Châteaux resort that redefines the luxury hospitality industry by emphasizing holistic experiences.As Receptionist, responsibilities include: • Upheld gracious front desk procedures under high pressure situations • Scheduled reservations for both small groups as well as large corporate events • Assisted with setting up rooms for special events such as birthdays, anniversaries, and marriage proposals","duration":"Mar 2008 Aug 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2010","start_date":"Mar 2008","subtitle":"Rancho Valencia Resort & Spa","title":"Receptionist"}],"url":"https://www.linkedin.com/company/rancho-valencia"}]', '["Emy Husmoe “Brooke is a motivated, forward-thinking, ambitious, and intelligent manager with strong customer success, SaaS, and startup experience. She consistently demonstrates a strong work ethic along with a dedication to customers and colleagues. Brooke is an organized and customer-service oriented professional, always willing to rise to the occasion to ensure the best customer experience. She is also an exceptional manager -- Brooke successfully scaled her team from 2 employees to close to 10 highly talented employees, created extensive documentation and trained each new hire -- several of whom have become subject matter experts themselves. She continues to show a high level of leadership and organization and is a valuable contributor to any project. The success achieved in her job required extensive knowledge and dedication and know that she will be able to achieve this same success in any professional role.”","Kathryne S Mezzanotte Ellers “I worked with Brooke for a year in different ways, first as a fellow CSM then as her direct manager (for 6 months) and finally as Managers of CS under the same Sr. Manager. My very first impression of Brooke was how robust her knowledge of product and processes were and how willing she was to help her team and those around her. When I began managing Brooke I was blown away by her attention to detail, especially when it came to QA, SEO analysis, and other digital marketing strategies. Brooke played a large role in shaping and elevating how the CS Department at PatientPop interacted with its product and then customers--leading her from CSM to Sr. CSM to Manager of a new team, Quality Assurance. In her transition to QA, Brooke did not lose her exceptional customer engagement lens, which showed in the improvements she implemented. Brooke is a great example of dedicated employees making bigger impacts in start-up environments. ”"]']### Assistant: The agent's job is to manage post-production in a broadcast media company, and today, the agent is reaching out to the user because they need assistance in developing a scalable solution for quality assurance in the customer success department.
### Human: Agent: ['Scott Ercoliani', 'Producing professional video for people who run small businesses, large corporations, and government agencies.', 'Video Producer', 'Scott Ercoliani', '[{"company":"Scott Ercoliani","company_id":null,"location":"","positions":[{"description":"Enthusiastic, competent, multimedia producer who helps people create engaging, original content with integrity - for their website, YouTube channel, Facebook page and more using Adobe Creative Cloud. I work in challenging, diverse, fast-paced environments including but not limited to: Raytheon, Turner Construction, SeaTac International Airport, Kraftwerk K9, Koh Gen Do Cosmetics, BioSound Technologies, US Army, Department of Defense, Washington State Legislature, Landmark Education, Habitat For Humanity, Werner Erhard, Dr. Joe Dispenza, and many more. One of my greatest joys is producing Movies for your Mind, Body and Spirit at YouTube.com/iGetRealTV.","duration":"Jan 1994 - Present 28 years 3 months","duration_short":"28 years 3 months","end_date":"Present","start_date":"Jan 1994","subtitle":"Scott Ercoliani","title":"Video Producer"}],"url":""},{"company":"Raytheon","company_id":"retiredpage-raytheon","location":"","positions":[{"description":"Lead Technician for video production using state of the art multi-million dollar video instrumentation systems for training exercises at Military Operations in Urban Terrain sites. Worked with Special Forces, Rangers, Police Forces, Bomb Squad Units, Tank and Stryker Brigades, and visiting foreign forces throughout the United States. Lead Technician for video production using state of the art multi-million dollar video instrumentation systems for training exercises at Military Operations in Urban Terrain sites. Worked with Special Forces, Rangers, Police Forces, Bomb Squad Units, Tank and Stryker Brigades, and visiting foreign forces throughout the United States.","duration":"Jan 2004 Mar 2007 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2007","start_date":"Jan 2004","subtitle":"Raytheon","title":"Video Editor"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"Landmark Education","company_id":"landmark","location":"","positions":[{"description":"Completed 8 month intensive leadership training program, became highly effective Introduction Leader, Coached the program for one term, accepted Head Coach position, promoted to Program Leader. One of the most rewarding experiences of my life - being with people who are up to making a huge difference in their lives and in the lives of those they love. Completed 8 month intensive leadership training program, became highly effective Introduction Leader, Coached the program for one term, accepted Head Coach position, promoted to Program Leader. One of the most rewarding experiences of my life - being with people who are up to making a huge difference in their lives and in the lives of those they love.","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Landmark Education","title":"Introduction Leader"}],"url":"https://www.linkedin.com/company/landmark"},{"company":"Videoland Productions","company_id":null,"location":"","positions":[{"description":"Managed daily video production operations. Produced/directed numerous multimedia projects nation-wide; WA Restaurant Assoc.; weekly PSA’s for WA State Senators, AWB, State Parks, Attorney General’s Office, DIS, DOT, DOL, DIS, WIT, KING, KIRO, NW cable. Composed multiple music soundtracks: \\"Puppies\\", \\"Kill The Killer\\", \\"Awakening the Human Spirit\\", award winning US Army ROTC video. Managed daily video production operations. Produced/directed numerous multimedia projects nation-wide; WA Restaurant Assoc.; weekly PSA’s for WA State Senators, AWB, State Parks, Attorney General’s Office, DIS, DOT, DOL, DIS, WIT, KING, KIRO, NW cable. Composed multiple music soundtracks: \\"Puppies\\", \\"Kill The Killer\\", \\"Awakening the Human Spirit\\", award winning US Army ROTC video.","duration":"Jan 1994 Apr 1998 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 1998","start_date":"Jan 1994","subtitle":"Videoland Productions","title":"Video Manager"}],"url":""}]', '["Tawn Holstra Auston “Scott E is wonderful to work with. He is entirely a pro, on time and on the ball, providing excellent quality videos, crunching, editing, and keeping on schedule. A great team player, interacts with accountability with other vendors to make the whole project go smoother. Just a dream to have on board.”","Ryan Hanscom “I am happy to provide a recommendation for Scott. He is a very professional person to work with and would be a great asset to any team or organization. Scott cares about the customer and wants to ensure that they are completely satisfied with the end results. I not only recommend Scott for his personal and professional skills but also for his experience and knowledge in the area of Video Production.”"]'] User: ['John Pischke', 'I am the founder and owner of fifteen two media, a video production company based in Minnesota - but available to travel anywhere you need us. With years of experience producing a wide variety of video, I am a well-rounded video professional comfortable in both shooting and editing in a studio environment and out in the field.', 'Ready to help your business grow through the power of video!', 'fifteen two media', '[{"company":"fifteen two media","company_id":"fifteentwomedia","industry":"Media Production","location":"Otsego, Minnesota, United States","positions":[{"description":"Founder and owner of fifteen two media, a Minnesota-based video production company. My goal is to help businesses and organizations of all sizes reach their goals by providing quality video services and an outstanding partnership experience.My background in media production starting in the mid 1990s and I\'ve focused solely on video production since 2012. I\'ve worked with a wide variety of clients, from national retailers and organizations, as well as local small businesses.Experienced with filming and editing documentaries, testimonials, events, business profiles, product features and demonstrations, training, marketing and social media videos.","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"fifteen two media","title":"Owner"}],"url":"https://www.linkedin.com/company/fifteentwomedia"},{"company":"Quad","company_id":"quadgraphics","location":null,"positions":[{"description":"• Shoot a variety of video content using the latest in cinema technology, including interviews, product demonstration, documentary-style business profiles, testimonials, and lifestyle videos.• Specializing in Canon Cinema cameras, but familiar with RED, Sony and DSLR video capture.• Edit videos using the latest editing software packages, including Premiere Pro and After Effects.• Record and edit voice-over sessions and audio tracks.• Audio capture via lav, boom and shotgun microphones.• Set creation and lighting• Video technology junkie: motorized sliders, drones, gimbals, GoPro, timelapse, etc.","duration":"Nov 2012 Jun 2020 7 years 8 months","duration_short":"7 years 8 months","end_date":"Jun 2020","start_date":"Nov 2012","subtitle":"Quad","title":"Video Production Specialist"},{"description":"- Oversee all facets of color quality and accuracy for printing/web- Retouching, color correction/manipulation, paths, shadows, etc.- Color management of all prepress/creative equipment- Create custom ICC profiles for scanners, cameras, printers, monitors- Client contact for color-related solutions and education","duration":"1995 Oct 2012 17 years","duration_short":"17 years","end_date":"Oct 2012","start_date":"1995","subtitle":"Quad/Graphics","title":"Color Technologies Manager/Prepress Technician"}],"url":"https://www.linkedin.com/company/quadgraphics"},{"company":"Menards","company_id":"menards","location":"Fargo, ND","positions":[{"description":"Sales associate while attending college, about 20 hours/week• Responsible for assisting shoppers in the hardware department• Planogram changes, stocking, cleaning and display assembly Sales associate while attending college, about 20 hours/week• Responsible for assisting shoppers in the hardware department• Planogram changes, stocking, cleaning and display assembly","duration":"Sep 1989 Mar 1995 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 1995","start_date":"Sep 1989","subtitle":"Menards","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/menards"}]', '["Catherine Travis “We worked with John to create an ‘About Us’ video for our woodworking business and … wow!!! It is amazing! John not only captured what we do, but also encapsulated our personalities and essence of our business. John is super professional, and made everything easy for us. Being in front of a camera was unnatural for us, and though it took us multiple takes, John was patient and understanding with us through it all! He created such an inviting environment! We highly recommend John and fifteen two media for any of your video production needs!! ”","Brian Hanson “John was a blast to partner with. At times, I was all over the place in terms of direction, asset delivery and ideation. For years, John did an outstanding job providing us with the direction and drive we needed to get projects done on time. Even when it was \\"crunch time\\", John always provided direction in a relaxed and easy to work with manner. VERY accommodating yet still kept overall project quality and vision in line and on track. ”"]']### Assistant: The agent's job is to produce professional videos for businesses, corporations, and government agencies, and today the agent is reaching out to the user because they need assistance with filming and editing a documentary-style business profile for their video production company.
### Human: Agent: ['Nikki Wardle', 'Accomplished Marketing graduate from Boise State University. Extensive inbound marketing experience in pay-per-click, SEO, content and social media campaigns. Results-oriented tactical strategist leader with proven successes. Track record of increased ROI for PPC campaigns and writing content that gets organic inbound links. Goal and education focused. Excellent at participating and leading teams. Very positive and always trying to make work a "work hard and play hard" environment. Enjoy what you do, you never work a day in your life - Beer Commercial', 'Marketing Manager at Intermountain Pet Hospital', 'Intermountain Pet Hospital', '[{"company":"Intermountain Pet Hospital","company_id":"intermountain-pet-hospital","industry":"Veterinary Services","location":"800 West Overland Rd. Meridian, ID 83642","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Intermountain Pet Hospital","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/intermountain-pet-hospital"},{"company":"Tribute Media","company_id":"tribute-media","location":"Meridian, ID","positions":[{"description":"Website SEOGoogle AdWord CampaignsHubspot Website ManagementDesign and development updatesReputation ManagementInbound MarketingSocial Media Managment Website SEOGoogle AdWord CampaignsHubspot Website ManagementDesign and development updatesReputation ManagementInbound MarketingSocial Media Managment","duration":"Dec 2014 Jul 2019 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jul 2019","start_date":"Dec 2014","subtitle":"Tribute Media","title":"Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/tribute-media"},{"company":"W2 Designs","company_id":null,"location":"","positions":[{"description":"Website design and deveoperGraphic Designer. SEO/SEM guru.Develop and Manager multiple customer sites, including: Website UpdatesGoogle Analytic ManagementSocial Media Management Custom Logo and Advertisements Website design and deveoperGraphic Designer. SEO/SEM guru.Develop and Manager multiple customer sites, including: Website UpdatesGoogle Analytic ManagementSocial Media Management Custom Logo and Advertisements","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"W2 Designs","title":"Master Designer"}],"url":""},{"company":"Survey Vitals","company_id":null,"location":"","positions":[{"description":"Update the website, create marketing material. Update the website, create marketing material.","duration":"Mar 2013 Apr 2013 2 months","duration_short":"2 months","end_date":"Apr 2013","start_date":"Mar 2013","subtitle":"Survey Vitals","title":"Marketing"}],"url":""},{"company":"CNCPros","company_id":null,"location":"meridian ID","positions":[{"description":"- Maintained over 60 websites - Oversaw/created print and web advertising - Maintained five Facebook /Twitter pages and one google plus page - Reported monthly on three sites with Google analytics. - Created email blasts on technical tips and promotional offers to businesses world wide - Managed all outside vendors for graphics and website design. - Photographed/edited/formatted all new parts for website e-commerce site. - Handled all SSL Certificates, Authorize.net accounts and ecommerce order flow. - Managed internal graphic designer employee","duration":"May 2011 Feb 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2013","start_date":"May 2011","subtitle":"CNCPros","title":"Marketing"}],"url":""},{"company":"Am-Finn Sauna and Steam","company_id":"am-finn-sauna-and-steam","location":"","positions":[{"description":"- Maintained 3 websites.- Created print advertising graphics.- Maintained Facebook / Twitter pages.- Photographed/edited/formated marketing material - Maintained 3 websites.- Created print advertising graphics.- Maintained Facebook / Twitter pages.- Photographed/edited/formated marketing material","duration":"Apr 2010 Apr 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2011","start_date":"Apr 2010","subtitle":"Am-Finn Sauna and Steam","title":"Social Media/Web Administrator"}],"url":"https://www.linkedin.com/company/am-finn-sauna-and-steam"},{"company":"V&G Ventures","company_id":null,"location":"","positions":[{"description":"Book Keeper, Administrator Book Keeper, Administrator","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"V&G Ventures","title":"Administrator"}],"url":""},{"company":"Crowne One Billing","company_id":null,"location":"","positions":[{"description":"Handled monthly maintenance for customers software. Fielded technical/support calls from all customers.Set up new computers for customers with tracking software. Handled monthly maintenance for customers software. Fielded technical/support calls from all customers.Set up new computers for customers with tracking software.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Crowne One Billing","title":"Tech Support"}],"url":""},{"company":"Idaho Athletic Club","company_id":null,"location":"Boise, Idaho Area","positions":[{"description":"Membership contract review and processing. Monthly reports due for taxes, commissions, and any other reports requested from management. General trouble shooting for all computer maintenance issues. Website updating for the company site. Vendor research and contract negotiations for outsourced services. Handle incoming customer service calls Membership contract review and processing. Monthly reports due for taxes, commissions, and any other reports requested from management. General trouble shooting for all computer maintenance issues. Website updating for the company site. Vendor research and contract negotiations for outsourced services. Handle incoming customer service calls","duration":"Mar 2004 Mar 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2008","start_date":"Mar 2004","subtitle":"Idaho Athletic Club","title":"Administrator"}],"url":""},{"company":"Plexus","company_id":"plexus","location":"","positions":[{"description":"Inventory AnalystMonthly P&L Reports on Raw MaterialDemand AnalystBuyer/Planner Inventory AnalystMonthly P&L Reports on Raw MaterialDemand AnalystBuyer/Planner","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Plexus","title":"Analyst"}],"url":"https://www.linkedin.com/company/plexus"}]', '["Aaron Day “It\'s my distinct privilege to recommend Nikki Wardle. As the lead creative and manager for a web design firm, I\'ve worked with Nikki twice during the last 7 years, first while she was an administrator at Idaho Athletic Club and then a couple of years later while she was the marketing director at CNC Pros. I\'ve always enjoyed working with Nikki since she brings a lot to the table with her good attitude, thirst for learning, and expertise. She\'s the kind of person that won\'t hesitate to learn a new skill and expand her knowledge base. It\'s rare when you can find someone with superb marketing, customer service, technical, and management skills. Beyond managing the website content, print & online ads, marketing campaigns, social media, and even phone calls, Nikki also managed some of the more technical aspects including hosting, domain names, and email accounts. In fact, she has surprised me a few times with how fast she picked things up. There\'s more that I could definitely say but for brevity\'s sake I\'ll just sum it up by saying that I fully endorse Nikki and that have full confidence that she\'ll be a fine asset to your organization. All the best, Aaron Day Lead Creative & Solutions Engineer ABD Web Design”","Josh Grant “Nikki is very effective at developing and maintaining social media strategies that get results. She is also knowledgable on website design and development, using her marketing experience to achieve desired outcomes.”"]'] User: ['Leah Wilberding, MPA', 'Seasoned social impact professional with significant experience bringing together clients and colleagues around common goals, improving operations and critical processes, and managing strategic projects. Known for creating internal teams and culture that tackle challenges with creativity, collaboration and humor.', 'Strategic Initiatives and Partnerships \| Business Development \| Client Relationships', 'We Care Animal Rescue', '[{"company":"We Care Animal Rescue","company_id":null,"location":"St Helena, California, United States","positions":[{"description":"","duration":"2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2021","subtitle":"We Care Animal Rescue","title":"Director Of Development"}],"url":""},{"company":"Peery Foundation","company_id":"peery-foundation","location":"","positions":[{"description":"","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Peery Foundation","title":"Peer Relationship Manager"}],"url":"https://www.linkedin.com/company/peery-foundation"},{"company":"Silicon Valley Community Foundation","company_id":"silicon-valley-community-foundation","location":"","positions":[{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Silicon Valley Community Foundation","title":"Philanthropy Advisor"}],"url":"https://www.linkedin.com/company/silicon-valley-community-foundation"},{"company":"The Marine Mammal Center","company_id":"the-marine-mammal-center","location":"","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"The Marine Mammal Center","title":"Corporate Partnerships"}],"url":"https://www.linkedin.com/company/the-marine-mammal-center"},{"company":"Exploratorium","company_id":"exploratorium","location":"San Francisco, CA","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Exploratorium","title":"Corporate and Community Engagement"}],"url":"https://www.linkedin.com/company/exploratorium"},{"company":"San Francisco SPCA","company_id":"sfspca","location":"","positions":[{"description":"","duration":"2009 2014 5 years","duration_short":"5 years","end_date":"2014","start_date":"2009","subtitle":"San Francisco SPCA","title":"Development and Marketing"}],"url":"https://www.linkedin.com/company/sfspca"},{"company":"The Non-Profit Housing Association of Northern California (NPH)","company_id":null,"location":"San Francisco, CA","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"The Non-Profit Housing Association of Northern California (NPH)","title":"Membership and Resource Development"}],"url":""},{"company":"University of California, San Diego","company_id":"ucsandiego","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"University of California, San Diego","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/ucsandiego"}]', '["Jocelyn Curran “I have had the pleasure of working with Leah during her time at the Peery Foundation. From the very beginning, Leah brought her warmth, wicked sense of humor, deep knowledge of Bay Area fundraising, and can do attitude to her role. We collaborated on many projects together and I can honestly say she is a phenomenal thought partner and collaborator. She is humble and has incredible ideas that always lead to improvements. Leah never hesitated to jump into help with a grantee and offered her expertise willingly and regularly--even when it was outside of her JD and she had a full plate of her own responsibilities. Leah cares deeply about her work and her colleagues. She will be an asset wherever she lands next...I can\'t recommend her enough! ”","LinkedIn User “Leah is a true professional in every sense of the word. As the Exploratorium\'s Corporate Engagement & Civic Affairs Manager, she is responsive to the wishes and needs of corporations and businesses, dedicating herself to giving them a customized and visible way to support the institution while also securing wonderful support for the museum. She also effortlessly maintains the cherished relationships with our local government agencies and officials. I have seen her handle challenging and ambiguous situations firsthand by asking the needed questions all while staying friendly and approachable. Managing relationships can always be a bit tricky, but Leah does it with nothing but grace and aplomb. I cannot recommend Leah enough!”"]']### Assistant: The agent's job is to manage strategic projects and partnerships, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between We Care Animal Rescue and the user's organization.
### Human: Agent: ['David Brooks', 'I am serial entrepreneur who has worked at 6 startups with 3 successful exits over the past 34 years in the valley. I joined Salesforce.com just after their IPO in 2005 to build AppExchange and ride the rocket ship for the next 8 1/2 years. I ran a third of the Force.com teams during my tenure. I joined Jobscience to turn around the product team and within 2 years revived the product line to a successful acquisition by our chief competitor. I joined Copado in August of 2018. Amazing company with a great product and team. We are redefining DevOps for the Salesforce Platform.', 'SVP Products at Copado', 'Copado', '[{"company":"Copado","company_id":"copadosolutions","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Aug 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Aug 2018","subtitle":"Copado","title":"SVP Products"},{"description":"","duration":"Aug 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Aug 2018","subtitle":"Copado Solutions","title":"VP Products"}],"url":"https://www.linkedin.com/company/copadosolutions"},{"company":"semcorèl Inc.","company_id":"semcorel","location":"Fremont","positions":[{"description":"Semcorèl is a startup company focussed on improving the lives of Seniors. I have been advising the founders on raising money and launching their initial products. Semcorèl is a startup company focussed on improving the lives of Seniors. I have been advising the founders on raising money and launching their initial products.","duration":"Jul 2019 Dec 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2021","start_date":"Jul 2019","subtitle":"semcorèl Inc.","title":"Advisor"}],"url":"https://www.linkedin.com/company/semcorel"},{"company":"Jobscience","company_id":"jobscience","location":"San Francisco","positions":[{"description":"I am responsible for the product development, service delivery, and product management of Jobscience\'s recruiting and staffing SaaS applications. I am responsible for the product development, service delivery, and product management of Jobscience\'s recruiting and staffing SaaS applications.","duration":"Nov 2015 May 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2018","start_date":"Nov 2015","subtitle":"Jobscience","title":"VP Product Development"}],"url":"https://www.linkedin.com/company/jobscience"},{"company":"Musicians Guild Inc.","location":"San Francisco Bay Area","positions":[{"description":"As Founder and CEO of Musicians Guild I am building the team that will fundamentally change the music business and the way music is made. As Founder and CEO of Musicians Guild I am building the team that will fundamentally change the music business and the way music is made.","duration":"Mar 2014 Oct 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2015","start_date":"Mar 2014","subtitle":"Musicians Guild Inc.","title":"CEO"}],"url":""},{"company":"Salesforce.com","company_id":"salesforce","location":"","positions":[{"description":"I joined Salesforce.com to build the AppExchange. After launching AppExchange I moved into the newly formed Force.com platform team. Over the next few years I managed many of the platform Teams. The last three years with the company I moved into an outbound role, creating and chairing the Platform Customer Advisory Boards for North America, Europe, and Japan. I was the primary representative of the platform in the Executive Briefing Center, doing more than 200 meetings with CIOs and their teams. I joined Salesforce.com to build the AppExchange. After launching AppExchange I moved into the newly formed Force.com platform team. Over the next few years I managed many of the platform Teams. The last three years with the company I moved into an outbound role, creating and chairing the Platform Customer Advisory Boards for North America, Europe, and Japan. I was the primary representative of the platform in the Executive Briefing Center, doing more than 200 meetings with CIOs and their teams.","duration":"May 2005 Mar 2014 8 years 11 months","duration_short":"8 years 11 months","end_date":"Mar 2014","start_date":"May 2005","subtitle":"Salesforce.com","title":"VP of Product Management"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Magma Design Automation","company_id":"magma-design-automation","location":"","positions":[{"description":"Responsible for implementing and managing Salesforce.com Responsible for implementing and managing Salesforce.com","duration":"May 2002 May 2005 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2005","start_date":"May 2002","subtitle":"Magma Design Automation","title":"Director CRM"}],"url":"https://www.linkedin.com/company/magma-design-automation"},{"company":"Dejima","location":"","positions":[{"description":"I managed the development of our Natural Language Processing software I managed the development of our Natural Language Processing software","duration":"Jan 2002 Jan 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2003","start_date":"Jan 2002","subtitle":"Dejima","title":"VP Engineering"}],"url":""},{"company":"Inviso (Display Technology)","location":"","positions":[{"description":"I established relationships with major consumers of LC displays in the US and Japan. I established relationships with major consumers of LC displays in the US and Japan.","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Inviso (Display Technology)","title":"VP Business Development"}],"url":""},{"company":"WebSonic, Inc","location":"","positions":[{"description":"","duration":"Apr 1997 Dec 1999 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 1999","start_date":"Apr 1997","subtitle":"WebSonic, Inc","title":"CEO"}],"url":""},{"company":"Wyse Technology","company_id":"wyse-technology","location":"","positions":[{"description":"","duration":"Sep 1985 Apr 1997 11 years 8 months","duration_short":"11 years 8 months","end_date":"Apr 1997","start_date":"Sep 1985","subtitle":"Wyse Technology","title":"VP Engineering"}],"url":"https://www.linkedin.com/company/wyse-technology"},{"company":"Wyse Technologies","location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Wyse Technologies","title":"VP Advanced Development"}],"url":""},{"company":"Visidata","location":"","positions":[{"description":"I was the lead developer writing firmware for an embedded system I was the lead developer writing firmware for an embedded system","duration":"1984 1985 1 year","duration_short":"1 year","end_date":"1985","start_date":"1984","subtitle":"Visidata","title":"Software Engineer"}],"url":""}]', '["Marcy Elhamidi “David is a creative and genius Product Professional. He dreams big and allows his team to dream big as well. David is also able to stay grounded in the practical and balance the creative vision with the here and now. He can visualize where we are and see where we need to go and is open with communicating that vision to his team. He may not always have all the answers to every caveat figured out just yet, but has faith in his team that if he shares the vision, they can fill in the pieces that he doesn\'t have figured out quite yet. I enjoyed my time working for David and hope to have another boss like him in the future. I also found David to be warm, friendly, and easy to talk to, which is a balance not every CTO I\'ve worked with in the past has been able to strike. At the end of the day, David had my respect, which quite honestly isn\'t easy to earn. That alone speaks volumes to his character and drive.”","Arnel Capinpin “David can take the most complicated problem assess it, break it apart, come up with an elegant solution, but most importantly have others understand it. David\'s intellect is unmatched, but he is also an outstanding \\"people manager\\" who always provides great insight. During my tenure with David, he lead a globally diverse product and technology group that spanned multiple timezones and languages, managed the delivery of numerous new products, and was key to the company\'s sustained growth. ”"]'] User: ['Jared Faucher', 'Technically sophisticated software developer with a proven track record in successful application design, team leadership, and interpersonal communication.', 'Software Engineer at Vevo', 'Vevo', '[{"company":"Vevo","company_id":"vevo","industry":"Entertainment","location":"Portland, Oregon, United States","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Vevo","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/vevo"},{"company":"BizTek People, Inc.","company_id":"biztek-people-inc-","location":"Portland, Oregon Area","positions":[{"description":"Back end software engineer working on migrating legacy inventory management system to highly scalable cloud based microservice architecture utilizing Spring Boot, Apache Camel and various Amazon Web Services (AWS) technologies","duration":"Sep 2019 Nov 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2020","start_date":"Sep 2019","subtitle":"BizTek People, Inc.","title":"Java Developer on site at Nike WHQ"}],"url":"https://www.linkedin.com/company/biztek-people-inc-"},{"company":"Accenture","company_id":"accenture","location":null,"positions":[{"description":"Utilize front end and back end programming to build and maintain web applications and other products. Serve as integral part of development team to deploy various projects, including Spring Boot microservices initiatives for ingesting and indexing documents and data ETL from the Apache Big Data ecosystem. Utilize a mature DevOps ecosystem to deploy applications using a Bamboo CI/CD pipeline, and perform hands-on Linux server configuration as needed.","duration":"Dec 2018 Sep 2019 10 months","duration_short":"10 months","end_date":"Sep 2019","start_date":"Dec 2018","subtitle":"Accenture","title":"Advanced Application Engineering Specialist"},{"description":"Served in a client-facing role to work closely with customers and product owners presenting applications and demos during sprint reviews. Organized production releases within client infrastructure, as well as designed and maintained application-related documents. Implemented business requirements for REST API used by multiple internal applications and performed integrations within Pega to internal applications.","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"Accenture","title":"Advanced Application Engineering Senior Analyst"},{"description":"Collaborated with UI/UX team to design and deploy custom UI, and worked with development team to create business processes for various LOBs. Discussed design processes, UI, feedback, and review of products with clients and product owners, and contributed to code review meetings as needed to go over custom-built parts of applications. Served as integral team member by participating in data model and processes design and deployment, and performed troubleshooting for projects post-deployment.","duration":"Nov 2016 Dec 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2017","start_date":"Nov 2016","subtitle":"Accenture","title":"Software Engineering Analyst"},{"description":"Pegasystems Application Developer","duration":"Apr 2016 Nov 2016 8 months","duration_short":"8 months","end_date":"Nov 2016","start_date":"Apr 2016","subtitle":"Accenture","title":"Software Engineering Associate"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Homestart, inc.","company_id":"homestart-inc.","location":"Boston, MA","positions":[{"description":"- Assist homeless and formerly homeless adults become independent and successful by providing assistance with money management.- Act as a Representative Payee for participants who are not able to manage their own money. - Print and disperse checks according to budget developed with participant.- Help in setting up relationships with the Social Security administration, banks and other government and banking institutions as they relate to the Representative Payee service.- Set-up and maintain bank accounts and all relevant Representative Payee paperwork and computer spreadsheet records.- Maintain accurate and detailed financial records on behalf of program participants.- Support participants in maintaining their housing through good budgeting and saving.- Assist clients in obtaining credit reports and working on credit repair.","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Homestart, inc.","title":"Money Management Specialist"}],"url":"https://www.linkedin.com/company/homestart-inc."},{"company":"University of Connecticut","company_id":"university-of-connecticut","location":"","positions":[{"description":"- Worked in maintenance call center with responsibilities include supervising and advising dispatchers and runners, inputting and processing work orders in computer system, coordinating with other departments and various other administrative duties along with a lot of customer service- Received and made calls in a call-center environment- Entered work orders into maintenance computer system, ensuring accuracy of information- Delegated tasks to other workers and keep a productive work environment- Double-checked customer information to ensure accuracy of work order- Coordinated operations with other departments across campus- General filing and data entry regarding customer requests","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"University of Connecticut","title":"Student Supervisor, The Front Desk, Residential Life"}],"url":"https://www.linkedin.com/company/university-of-connecticut"}]', '["Sarah Wood “I worked with Jared at Nike as a colleague on Inventory Management systems. Jared onboarded quickly and is an exceptional developer and team member. He constantly steps in to help and is not afraid to raise issues we should avoid or suggest best practices we should be following. Although Nike is a large company with many processes that have been followed for years, Jared has been able to give our team new perspectives. He is a clean developer who goes above and beyond in regard to testing code. He has a great path in front of him in Nike Digital and would be an exception; member of any team or company he is a part of.”","Burton Despard “Jared has an exceptional ability to quickly grasp, retain and apply complex quantitative concepts. This inherent ability, coupled with his solid education and current software engineering experience - give notice that this young man will go far. I\'ve known Jared for over 10 years. Jared\'s character is beyond reproach, he looks for, and brings out the best in others -- the ultimate team-player. ”"]']### Assistant: The agent's job is to provide technical guidance and support to software developers. Today, the user is reaching out to the agent because they need assistance with designing a scalable microservice architecture for their upcoming project.
### Human: Agent: ['Barbara McLean', 'Experienced Senior Technical Designer with a proven history of working in the apparel and fashion industry. Skilled in Trend Analysis, Textiles, Apparel, Fit, and Styling. Available for contract, temporary and project assignments.', 'Designer at Barbara McLean LLC', 'Barbara McLean LLC', '[{"company":"Barbara McLean LLC","company_id":null,"location":"Bothell, WA","positions":[{"description":"Design projects, technical design programs, temporary assignments available. Design projects, technical design programs, temporary assignments available.","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Barbara McLean LLC","title":"Designer"}],"url":""},{"company":"Luly Yang Couture","company_id":"lulyyang","location":"Greater Seattle Area","positions":[{"description":"","duration":"Jan 2016 Nov 2019 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2019","start_date":"Jan 2016","subtitle":"Luly Yang Couture","title":"Sr Technical Designer"}],"url":"https://www.linkedin.com/company/lulyyang"},{"company":"Noble Mount","company_id":"noble-mount","location":"Preston, WA","positions":[{"description":"","duration":"Jan 2016 Jun 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2019","start_date":"Jan 2016","subtitle":"Noble Mount","title":"Sr Technical Designer"}],"url":"https://www.linkedin.com/company/noble-mount"},{"company":"Chasing Fireflies","company_id":"chasing-fireflies","location":"","positions":[{"description":"","duration":"Jul 2015 Oct 2015 4 months","duration_short":"4 months","end_date":"Oct 2015","start_date":"Jul 2015","subtitle":"Chasing Fireflies","title":"Technical Designer"}],"url":"https://www.linkedin.com/company/chasing-fireflies"},{"company":"Levi Strauss & Co.","company_id":null,"location":"","positions":[{"description":"Technical design working with global product women\'s tops, dresses and outerwear, men\'s tops and outerwear. Technical design working with global product women\'s tops, dresses and outerwear, men\'s tops and outerwear.","duration":"Jun 2010 Nov 2014 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2014","start_date":"Jun 2010","subtitle":"Levi Strauss & Co.","title":"Technical Developer Mens/Womens Woven Tops & Outerwear"}],"url":""},{"company":"Barbara McLean Design","company_id":null,"location":"","positions":[{"description":"Apparel Design, Fit, Pattern, Grading, Sketching & Spec pack development and maintainence. Apparel Design, Fit, Pattern, Grading, Sketching & Spec pack development and maintainence.","duration":"Apr 2009 Jul 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2010","start_date":"Apr 2009","subtitle":"Barbara McLean Design","title":"Contract Design"}],"url":""},{"company":"Eddie Bauer","company_id":"eddie-bauer","location":"","positions":[{"description":"Mens Outerwear Specialist Mens Outerwear Specialist","duration":"1999 Jan 2009 10 years","duration_short":"10 years","end_date":"Jan 2009","start_date":"1999","subtitle":"Eddie Bauer","title":"Technical Designer"}],"url":"https://www.linkedin.com/company/eddie-bauer"}]', '["Omar Muir “Barbara\'s strict attention to detail with regards to achieving a balance fit for production helped EB reach its\' seasonal benchmarks. She works with focus when meeting tight deadlines and always re-confirms particulars that would impact costing for bulk production. I recommend Barbara as a true asset to your technical team!”","Amy Boles “Barbara is a very talented designer with extensive experience and knowledge in the design, development and production of a quality product. Barbara possesses the rare fusion of creativity and superior business acumen, She is always energetic, enthusiastic and professional. Barbara is a joy to work with, Her sense of commitment, loyalty and self motivation is inspiring.”"]'] User: ['Lauren Liscinski', 'Product professional who views business needs and operational process with a technical understanding and a revenue-focused approach. Passionate about team cohesion and motivating individuals to his/her personal best. Personal interests include partner acrobatics, aerial arts, gymnastics, and teaching/coaching physical movement.', 'Director of Digital Product Management at FASHIONPHILE', 'FASHIONPHILE', '[{"company":"FASHIONPHILE","company_id":"fashionphile","industry":"Luxury Goods & Jewelry","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"FASHIONPHILE","title":"Director of Digital Product Management"},{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"FASHIONPHILE","title":"Sr Product Manager, Search & Discovery"}],"url":"https://www.linkedin.com/company/fashionphile"},{"company":"Dollar Shave Club","company_id":"dollar-shave-club","location":"Marina del Rey, California","positions":[{"description":"- Owned and prioritized company roadmaps for the native iOS and Android apps. - Internationalized the iOS and Android apps to improve member experience and acquisition in international markets. - Worked with cross-functional teams to optimize new product launches and go-to-market strategy. - Owned and prioritized company roadmaps for the native iOS and Android apps. - Internationalized the iOS and Android apps to improve member experience and acquisition in international markets. - Worked with cross-functional teams to optimize new product launches and go-to-market strategy.","duration":"Feb 2018 Mar 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2020","start_date":"Feb 2018","subtitle":"Dollar Shave Club","title":"Senior Product Manager - Native Apps"}],"url":"https://www.linkedin.com/company/dollar-shave-club"},{"company":"Nordstromrack.com \| HauteLook, a Nordstrom Company","company_id":"hautelook","location":"","positions":[{"description":"- Rebuilt the checkout process to introduce a Guest Checkout option which led to a 20% increase to conversion rate - Focused on purchase-path and checkout optimizations to increase key performance indicators - Ensured projects with external vendors ran smoothly and were completed on time. - Rebuilt the checkout process to introduce a Guest Checkout option which led to a 20% increase to conversion rate - Focused on purchase-path and checkout optimizations to increase key performance indicators - Ensured projects with external vendors ran smoothly and were completed on time.","duration":"Jan 2017 Feb 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2018","start_date":"Jan 2017","subtitle":"Nordstromrack.com \| HauteLook, a Nordstrom Company","title":"Product Manager, Desktop & Mobile Optimized Web"}],"url":"https://www.linkedin.com/company/hautelook"},{"company":"Swing City LLC","company_id":null,"location":"Santa Monica, CA","positions":[{"description":"- Serve as liaison between all camp departments to ensure efficiency between teams (kitchen, power, shade, rigging, etc) - Work with vendors to source equipment, water, food etc - Coordinate with finance to ensure project stays within budget - Created inventory system for tracking all camp equipment. Includes full kitchen and dining area, multiple 15\'-25\' geodesic domes, scaffolding and rigging for aerial arts, shade for entire camp and infrastructure, water & showers, power & lighting. - On-site: Lead break-out teams for build and tear-down to ensure project stays on schedule.","duration":"Aug 2016 Jan 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2018","start_date":"Aug 2016","subtitle":"Swing City LLC","title":"Project Manager"}],"url":""},{"company":"Onestop Internet","company_id":"onestop-internet","location":null,"positions":[{"description":"- Apple Pay Integration - International pricing system and strategy for unique pricing by country per SKU - UX/UI redesign of internal admin system - Designed and oversaw development of internal web application for company\'s in-house photography studio.","duration":"Jul 2015 Dec 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2016","start_date":"Jul 2015","subtitle":"Onestop Internet","title":"Product Manager"},{"description":"- Recommended and oversaw migration of the engineering team from Kanban to Agile/Scrum task planning method. - Maximized business impact and revenue by prioritizing engineering work for each sprint according to market factors. - Prioritization and project planning for 34 clients across 3 platforms.","duration":"Apr 2015 Jul 2015 4 months","duration_short":"4 months","end_date":"Jul 2015","start_date":"Apr 2015","subtitle":"Onestop Internet","title":"eCommerce Implementation Product Owner"},{"description":"- Worked with warehouse to organize PO\'s from clients, ensure fulfillment is smooth, and track inventory. - Worked with photo studio on shoots 2-5 times/month. - Facilitated communication between internal teams, clients, and external vendors to ensure business operations ran smoothly, on schedule, and on budget.","duration":"Nov 2013 Apr 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2015","start_date":"Nov 2013","subtitle":"Onestop Internet","title":"Senior Associate Manager"}],"url":"https://www.linkedin.com/company/onestop-internet"},{"company":"Jupiter Ambrosia","company_id":"jupiter-ambrosia","location":"Tom Bradley International Terminal-LAX","positions":[{"description":"- Oversaw production for all events and worked as a liaison between all departments. - Acted as the contact point for all employees staffing the events which served 11,500 people. - Directed and scheduled all PA’s to all different departments as coordinated with department leads. - In charge of all technical rental equipment. - Oversaw production for all events and worked as a liaison between all departments. - Acted as the contact point for all employees staffing the events which served 11,500 people. - Directed and scheduled all PA’s to all different departments as coordinated with department leads. - In charge of all technical rental equipment.","duration":"Jun 2013 Jun 2013 1 month","duration_short":"1 month","end_date":"Jun 2013","start_date":"Jun 2013","subtitle":"Jupiter Ambrosia","title":"Production Office Manager"}],"url":"https://www.linkedin.com/company/jupiter-ambrosia"},{"company":"Keoghan Films","company_id":null,"location":"Venice, CA","positions":[{"description":"Responsible for coordinating projects and completing tasks for the owners including the following:~Helped organize the screening of The Ride Documentary at Paramount Theater in Universal Studios~Arranged and coordinated the reception dinner immediately following the screening of The Ride~Researched and summarized ideas and information to be used in upcoming films~Organized, scanned, and digitized media files for reference~Completed personal tasks when necessary Responsible for coordinating projects and completing tasks for the owners including the following:~Helped organize the screening of The Ride Documentary at Paramount Theater in Universal Studios~Arranged and coordinated the reception dinner immediately following the screening of The Ride~Researched and summarized ideas and information to be used in upcoming films~Organized, scanned, and digitized media files for reference~Completed personal tasks when necessary","duration":"Apr 2009 Oct 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2010","start_date":"Apr 2009","subtitle":"Keoghan Films","title":"Production Assistant"}],"url":""}]', '["Sherlyn Soo “I had the pleasure of working with Lauren at Nordstrom Rack and Hautelook. Lauren is extremely detail oriented and excels at managing complex projects. She has the ability to juggle multiple priorities and contraints to keep the team moving forward. Lauren also has excellent communication skills and a great can-do attitude. She is a true team player, life-long learner and takes pride in the work that she does. She has played crucial roles to launch multiple features on the Product team - the projects wouldn’t be the same without her. ”","Loren Khulusi “Lauren and I worked closely together on the International Product Management team at Dollar Shave Club, and she was hired to launch new markets for our brand. Lauren is an exceptional asset to any team, not only due to her steadfast work ethic and leadership abilities, but also her infectious personality. She quickly mastered the domain of International Product work and was leading one of the company’s most high performing cross-functional teams, highlighting her attention to detail, pragmatism, and positive attitude. In addition to executing, Lauren constantly drives to hone her craft and learn new skills. She was always teaching herself the various tools used by other teams to remove blockers and obtain a holistic understanding of all the moving pieces. I very much enjoyed working with Lauren and hope for the opportunity to do so again.”"]']### Assistant: The agent's job is to coordinate and manage digital product development for a luxury goods company. Today, the user is reaching out to the agent because they need assistance in optimizing the user experience and implementing new features for their online fashion platform.
### Human: Agent: ['Michael Raff', 'Experienced in both marketing (Thought Leader Liaison) and sales (Area Business Manager) with a demonstrated history of working in the biotechnology industry. Strong business development professional skilled in Rheumatology, Nephrology, and many more specialties, Hospital Sales, Biotechnology, Access/Reimbursement and Buy & Bill.', 'Account Executive at Scipher Medicine', 'Scipher Medicine', '[{"company":"Scipher Medicine","company_id":"sciphermedicine","industry":"Biotechnology","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Scipher Medicine","title":"Account Executive"}],"url":"https://www.linkedin.com/company/sciphermedicine"},{"company":"Sanofi Genzyme","company_id":"sanofigenzyme","location":null,"positions":[{"description":"","duration":"Jul 2018 Apr 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2021","start_date":"Jul 2018","subtitle":"Sanofi Genzyme","title":"Thought Leader Liaison"},{"description":"","duration":"Jul 2016 Jul 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2018","start_date":"Jul 2016","subtitle":"Sanofi Genzyme","title":"Executive Area Business Manager"}],"url":"https://www.linkedin.com/company/sanofigenzyme"},{"company":"Genentech","company_id":"genentech","location":"","positions":[{"description":"","duration":"Dec 2010 Jul 2016 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jul 2016","start_date":"Dec 2010","subtitle":"Genentech","title":"Clinical Specialist"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Biogen Idec","company_id":"biogen-","location":"","positions":[{"description":"","duration":"Jan 2006 Dec 2010 5 years","duration_short":"5 years","end_date":"Dec 2010","start_date":"Jan 2006","subtitle":"Biogen Idec","title":"Area Business Manager III"}],"url":"https://www.linkedin.com/company/biogen-"},{"company":"Amgen","company_id":"amgen","location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Amgen","title":"Professional Sales Representative"}],"url":"https://www.linkedin.com/company/amgen"},{"company":"Wyeth","company_id":"pfizer","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Wyeth","title":"RSM"}],"url":"https://www.linkedin.com/company/pfizer"}]', '["“M. Michael and I collaborated the last 2 and 1/2 years while with Sanofi-Genzyme and I was very fortunate to have him a a partner. I transferred to his old LA territory and he was promoted to Thought Leader Liaison. Michael has solid long-standing relationships with rheumatologists all over Southern California and beyond. My transition to his role was seamless as he helped with making introductions to key customers in both in the community and at USC and Cedars. Michael was highly knowledgeable about the product, the market, and is well respected by his peers and customers alike. I would, without hesitation, recommend Michael. He would be a valuable asset as Thought Leader Liaison or as a sales professional to any company. ”","“I have known Michael for almost 5 years and he continues to amaze me with his accomplishments...personal as well as professional. Michael is a smart, talented and outgoing person who has been able to excel in his career through his scientific knowledge and his outgoing personality. He is someone that you would want on your team as he would only help the team raise to a higher echelon. Michael\'s perseverance, tenacity and ability to comprehend the dynamics around any situation is what makes him a leader and an exceptional team player. I would recommend Michael for any position as I\'m sure it would be a position that he will undoubtedly excel in.”"]'] User: ['Shelley Mayfield', 'Clinical Project management of early and late Phase Oncology Clinical Trials, leader of cross functional teams in planning and execution of oncology clinical trials.', 'Sr. Clinical Project Manager, Hematology/Oncology', 'Undisclosed', '[{"company":"Undisclosed","company_id":"undisclosed_6","location":"","positions":[{"description":"","duration":"Aug 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Aug 2012","subtitle":"Undisclosed","title":"Sr Clinical Project Manager, Hematology/Oncology"}],"url":"https://www.linkedin.com/company/undisclosed_6"}]', '["Geoff Cox “After working with Shelley on various projects for several years I have found her to be an excellent colleague. Her attention to detail is great, she is willing to have difficult conversations when needed and sh has extensive knowledge of her field. I have also found Shelley to be very pleasant to work with and feel that she would be a great addition to any Team.”","Anthony Olszanski, MD “It is with pleasure that I write a recommendation for Shelley Mayfield. I had the fortune of working with Shelley as part of the Pfizer Axitinib team. In this venue, I was the medical lead and Shelley was the operations lead. Through her leadership, we successfully launched a global phase 2 oncology study which accrued quickly. Additionally, we worked on a number of technically-challenging phase 1 studies within the same group. Shelley\'s operational expertise, good people management skills, and stakeholder negations were imperative in our goal to conduct complicated but informative studies. Her experience helped secure the resources necessary to run these studies in a competitive environment. Despite her drive and hard work ethic, Shelley is a personable, compassionate individual who cares deeply for those she interacts with. As a manager, I watched her stand up for her charges, facilitating their growth and enhancing their productivity. Shelley believes in teamwork. On one particularly memorable event, Shelley was able to organize our transcontinental team, facilitating an impressive face-to-face meeting which greatly enhanced our group’s efficiency, commitment and interpersonal relations. Similarly, when faced with seemingly insurmountable obstacles, Shelley is graced with the capacity to find compromise and arrives at a successful solution to various situations she encounters. In summary, I truly enjoyed working with Shelley and welcome the opportunity to work with her again.”"]']### Assistant: The agent's job is to collaborate with clinical project managers in the oncology field. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities for conducting oncology clinical trials.
### Human: Agent: ['Tarcisio Noguera, PE, LEED AP, m ASCE, WMI, THLV2', 'Dynamic and responsible Civil Engineer PE licensed in FL and NC with twenty (20) years of extensive domestic and international experience in design & construction management for private corporations. Solid background in infrastructure systems, commercial, institutional and residential developments such us U.S Embassies, Olympic Stadiums (4 FIFA Brazil 2014), Multifamily developments Estimating and budgeting. Proficient handling critical and challenging projects from design to construction stages ensuring projects get implemented per specifications in stipulated time. Expertise with latest engineering tools and techniques.', 'Building Envelope Forensic and Diagnostic Engineering', 'Walter P Moore', '[{"company":"Walter P Moore","company_id":"walter-p-moore","industry":"Civil Engineering","location":"Florida, United States","positions":[{"description":"","duration":"Jul 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2021","subtitle":"Walter P Moore","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/walter-p-moore"},{"company":"Firestone Building Products","company_id":"firestone-building-products","location":null,"positions":[{"description":"Manage Technical department for LATAM.Coordinate project evaluation, take off and inspections for all Firestone jobs in the regionDevelop building envelop specification for local Architects, complying with local and international standards such as IBC, FM, UL.Conduct seminars to Schools of architects and Schools of Engineers in several countries in Latin America and Caribbean, Promoting sustainable design.","duration":"Aug 2013 Jul 2021 8 years","duration_short":"8 years","end_date":"Jul 2021","start_date":"Aug 2013","subtitle":"Firestone Building Products","title":"Technical & Specification manager for LAC"},{"description":"2012 and 2013 participating in envelope design and construction supervision for four new soccer World Cup stadiums in brazil","duration":"Jun 2010 Aug 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2013","start_date":"Jun 2010","subtitle":"Firestone Building Products","title":"Regional Manager Technical Department - South & Central America, Mexico and Caribbean"}],"url":"https://www.linkedin.com/company/firestone-building-products"},{"company":"Stewart Engineering","company_id":"stewartdepfirm","location":"","positions":[{"description":"Civil and land development design, including Grading, Storm water management, Water and Sewer design, BMP, Pavement design. Site inspection to assure proper construction and complete as built plans.Meet with City officials presenting projects for approval. Civil and land development design, including Grading, Storm water management, Water and Sewer design, BMP, Pavement design. Site inspection to assure proper construction and complete as built plans.Meet with City officials presenting projects for approval.","duration":"Apr 2007 Jun 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2010","start_date":"Apr 2007","subtitle":"Stewart Engineering","title":"Project Manager"}],"url":"https://www.linkedin.com/company/stewartdepfirm"},{"company":"Firestone Building Products","company_id":"firestone-building-products","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Site inspection; Building envelope design Site inspection; Building envelope design","duration":"Mar 2004 Apr 2007 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2007","start_date":"Mar 2004","subtitle":"Firestone Building Products","title":"International Project Engineer"}],"url":"https://www.linkedin.com/company/firestone-building-products"},{"company":"Enviroseal Corp.","company_id":"enviroseal","location":"Port san Lucie FL","positions":[{"description":"Granulometric soil analysis for Chemical Soil stabilization; Road Construction Granulometric soil analysis for Chemical Soil stabilization; Road Construction","duration":"May 2000 Mar 2004 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2004","start_date":"May 2000","subtitle":"Enviroseal Corp.","title":"International Projects Engineer"}],"url":"https://www.linkedin.com/company/enviroseal"},{"company":"Pontificia Universidad Javeriana","company_id":"pontificia-universidad-javeriana","location":"Bogota,D.C., Capital District, Colombia","positions":[{"description":"Construction Program Construction Program","duration":"Jan 1999 Dec 1999 1 year","duration_short":"1 year","end_date":"Dec 1999","start_date":"Jan 1999","subtitle":"Pontificia Universidad Javeriana","title":"Addjoint Professor"}],"url":"https://www.linkedin.com/company/pontificia-universidad-javeriana"}]', '["William Johnson “Tarcisio lives at the intersection of technology and all that which makes up the human condition. His creative, empirical and decisive nature combines with his pleasant personality and high integrity to make working with Tarcisio a very special experience. Tarcisio is both a friend and trusted advisor.”","Tulio Castilla Sr. “Tarcisio is a serious and dedicated proffesional with many years of experience as an Engineer. His honesty and reliability are comendables. I am proud to be associated with Tarcisio.”"]'] User: ['Dianne Turner', 'Specialties: Ecological Landscape Design Project Management Permaculture Property Management Sales Account Management Event Planning Public Relations Graphic Design Background Creative Development Copywriting, Copy Editing, Proofreading Art Direction Marketing & Production Coordination', 'Partnering with nature to design resilient landscapes', 'DeeplyRooted Community Garden', '[{"company":"DeeplyRooted Community Garden","company_id":null,"location":"Tonawanda, New York, United States","positions":[{"description":"","duration":"Aug 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Aug 2021","subtitle":"DeeplyRooted Community Garden","title":"Founding Member"}],"url":""},{"company":"Massachusetts Avenue Project","company_id":"massachusetts-avenue-project","location":"Buffalo, New York, United States","positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Massachusetts Avenue Project","title":"Farm Volunteer"}],"url":"https://www.linkedin.com/company/massachusetts-avenue-project"},{"company":"Sinatra & Company Real Estate","company_id":"sinatra-and-company","location":"Buffalo/Niagara, New York Area","positions":[{"description":"","duration":"Sep 2018 Jul 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2021","start_date":"Sep 2018","subtitle":"Sinatra & Company Real Estate","title":"Regional Property Manager"}],"url":"https://www.linkedin.com/company/sinatra-and-company"},{"company":"Alliance Residential Company","company_id":"alliance-residential-company","location":null,"positions":[{"description":"","duration":"Jun 2015 Jun 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2018","start_date":"Jun 2015","subtitle":"Alliance Residential Company","title":"Assistant Business Manager"},{"description":"","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Alliance Residential Company","title":"Sales Manager"},{"description":"","duration":"Apr 2012 Jun 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2014","start_date":"Apr 2012","subtitle":"Alliance Residential Company","title":"Resident Relations/Leasing Specialist"}],"url":"https://www.linkedin.com/company/alliance-residential-company"},{"company":"Vintage Hotels","company_id":"vintage-hotels","location":"Niagara-On-The-Lake ON, Canada","positions":[{"description":"","duration":"Apr 2005 Jun 2011 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jun 2011","start_date":"Apr 2005","subtitle":"Vintage Hotels","title":"Marketing & Public Relations Specialist"}],"url":"https://www.linkedin.com/company/vintage-hotels"},{"company":"Tri-Media Integrated Marketing Technologies, Inc.","company_id":"tri-media-integrated-marketing-technologies-inc","location":"Welland ON, Canada","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Tri-Media Integrated Marketing Technologies, Inc.","title":"Account Coordinator/Manager"}],"url":"https://www.linkedin.com/company/tri-media-integrated-marketing-technologies-inc"}]', '["Albert Iannantuono “Dianne was an excellent Account Coordinator/Manager. Every client she worked with gave her glowing remarks. She is very talented and conscientious of her duties, punctual, detailed and loyal. We were very proud to have her on our team!”","Michelle Miller “Dianne is an extremely organized individual who prides herself on attention to detail. Dianne has always maintained a pro-active approach, even with ever changing timelines and priorities. I value and respect her high level of professionalism. She was always a great ambassador of our products, services/service culture and team while hosting and entertaining clients or members of the media. She would be a great asset to any company or organization.”"]']### Assistant: The agent's job is to provide project management and design expertise in civil engineering, while today the user is reaching out to the agent because they need assistance with ecological landscape design and project management for a community garden.
### Human: Agent: ['Robert Murphy', 'Experienced Executive Consultant with a demonstrated history of working in the information technology and services industry. Strong professional skilled in Business Process, Enterprise Architecture, Business Process Improvement, Project Management Office (PMO), and IT Service Management.', 'Offering Manager, Strategy and Portfolio Management for Digital Workplace Services, Kyndryl', 'Kyndryl', '[{"company":"Kyndryl","company_id":"kyndryl","industry":"IT Services and IT Consulting","location":"Alexandria, Virginia, United States","positions":[{"description":"Transitioned to Kyndryl. Thanks to IBM for the honor of being an IBMer for 25 years (almost)! Transitioned to Kyndryl. Thanks to IBM for the honor of being an IBMer for 25 years (almost)!","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Kyndryl","title":"Offering Manager, Strategy and Portfolio Management , Kyndryl Global Digital Workplace Practice"}],"url":"https://www.linkedin.com/company/kyndryl"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"","duration":"Apr 2020 Nov 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2021","start_date":"Apr 2020","subtitle":"IBM","title":"Global Offering Manager, Strategy and Portfolio Management for Digital Workplace Services"},{"description":"","duration":"Apr 2013 Apr 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Apr 2020","start_date":"Apr 2013","subtitle":"IBM","title":"Offering Manager, Global Mobility Strategy and Portfolio Management"},{"description":"Provide detailed direction to development, sales, and marketing to maximize IBM\'s footprint in the Mobility market and beat competitors. Innovate the portfolio by creating new offerings to support client workplace transformation and use of Mobility in new business models.","duration":"Apr 1997 Apr 2013 16 years 1 month","duration_short":"16 years 1 month","end_date":"Apr 2013","start_date":"Apr 1997","subtitle":"IBM","title":"Executive Consultant / Manager"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"U.S. Department of Justice","company_id":"usdoj","location":"","positions":[{"description":"Staff Attorney. I defended the Department of Health and Human Services in suite brought under the National Vaccine Injury Compensation Act. Staff Attorney. I defended the Department of Health and Human Services in suite brought under the National Vaccine Injury Compensation Act.","duration":"Jan 1994 Apr 1997 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 1997","start_date":"Jan 1994","subtitle":"U.S. Department of Justice","title":"Trial Attorney"}],"url":"https://www.linkedin.com/company/usdoj"}]', '["Tiffany Page “As team lead, I learned much from Robert. He clearly saw the big picture and taught me how to think strategically. As a mentor, he made sure I got the appropriate amount of exposure. As a program manager, he made sure that we, not only achieved, but, always exceeded our goals. As a result of his leadership, I was able to leave that assignment with the confidence to take on a new direction in my IBM career.”","Roy Rossini “Without a doubt one of the smartest, hard working and most enjoyable individual you will ever have the pleasure to meet.”"]'] User: ['Jennifer Draper Karam', 'With over 25 years in the IT industry, Jennifer is a seasoned sales professional highly skilled in the areas of business development, project/ program/ operations management, delivery and strategic planning internally/ externally with an emphasis on execution within the Federal market.', 'Federal Services Account Executive \| Channel', 'Dell Technologies', '[{"company":"Dell Technologies","company_id":"delltechnologies","industry":"Information Technology and Services","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Dell Technologies","title":"Federal Services Account Executive \| Channel"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"TEKsystems","company_id":"teksystems","location":"","positions":[{"description":"TEKsystems® is the nation’s leading technology staffing and IT services company. Combining a proven track record of superior performance, a quality-focused approach to service delivery, and the highest-caliber technical professionals in the market, TEKsystems helps our clients successfully plan, build, and run their critical technology initiatives.TEKsystems brings together an unparalleled network of credentialed IT professionals, insight intoeffective IT strategies and demonstrated methods to optimize businesses’ most variable and onlyrenewable asset: their people. Delivered through teams of talented IT professionals, our solutionsare based on more than 30 years of experience implementing proven and effective IT strategies.With more than 30 years of experience, we annually deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into the IT labor market enable us to help clients achieve their business goals—while optimizing their IT workforce strategies.","duration":"Jan 1996 Jun 2018 22 years 6 months","duration_short":"22 years 6 months","end_date":"Jun 2018","start_date":"Jan 1996","subtitle":"TEKsystems","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"MetroMedia/MobileMedia","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"MetroMedia/MobileMedia","title":"Account Executive"}],"url":""}]', '["LinkedIn User “Jennifer is the consummate sales professional. I\'ve had the pleasure of watching her grow multiple accounts into profitable business centers for TEKsystems. She is adapt at working with C level executives all the way down to line managers. Jennifer is an asset to any organization looking to grow their sales.”","Clyde Relick “I\'ve met with Jennifer several times to review joint business opportunities. In each meeting Jennifer has been very well prepared and has an indepth knowledge of the Federal marketplace.”"]']### Assistant: The agent's job is to provide strategic planning and execution within the Federal market, and today, the user is reaching out to the agent because they need assistance in growing their sales in the Federal marketplace.
### Human: Agent: ['Yoana Obregon Mendez', 'A detail oriented individual with a marketing and business background. Specialist in taking projects from concept to execution. Extensive lifestyle and luxury brand knowledge with a focus on consumer experience, branding and engagement. Excellent understanding of client needs and able to execute multiple projects simultaneously. Effective communicator of ideas and vision with an ability to lead teams towards successful execution.', 'Partner at Secret Sauce, LLC', 'Secret Sauce, LLC', '[{"company":"Secret Sauce, LLC","company_id":null,"location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Secret Sauce, LLC","title":"Partner"}],"url":""},{"company":"Think RED, Inc.","company_id":"think-red-inc-","location":"miami/fort lauderdale area","positions":[{"description":"","duration":"Apr 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Apr 2013","subtitle":"Think RED, Inc.","title":"Founder"}],"url":"https://www.linkedin.com/company/think-red-inc-"},{"company":"FUNKSHION: FASHION WEEK MIAMI BEACH","company_id":null,"location":"Miami Beach, FL","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"FUNKSHION: FASHION WEEK MIAMI BEACH","title":"Project Manager"}],"url":""},{"company":"petitePARADE","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"petitePARADE","title":"Project Manager"}],"url":""},{"company":"Televisa Publishing","company_id":"televisa","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Aug 2010 Nov 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2012","start_date":"Aug 2010","subtitle":"Televisa Publishing","title":"Promotions and Events"}],"url":"https://www.linkedin.com/company/televisa"}]', '["“Yoana, has been a tremendous help in coordinating partnership for our agency\'s client to be included in the Leggings Lounge event. The process with coordinating logistics for the gift bag inclusion, with Yoana was seamless and efficient. I look forward to working with Yoana and ThinkRED Inc. in the future. ”","“Yoana is a dedicated and detail oriented professional with good communication skills, positive outlook and pleasing personality. I have observed Yoana\'s involvement in a variety of projects that demonstrate her continuing commitment to Televisa, their clients and vendors. I believe Yoana to be a valuable asset to her current and future employers. Thank you for making the project fun!”"]'] User: ['Amy Vecchione', 'Specialties: Local & Destination Weddings, Honeymoons, Luxury Travel, Incentive Travel, Meetings & Special Events.', 'Special events, travel and tourism professional', 'AVENTINA TRAVEL & EVENTS', '[{"company":"AVENTINA TRAVEL & EVENTS","company_id":null,"location":"New York, New Jersey & Pennsylvania","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Sep 2005","subtitle":"AVENTINA TRAVEL & EVENTS","title":"President"}],"url":""},{"company":"AVENTINA, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"AVENTINA, LLC","title":"President"}],"url":""},{"company":"Alexa Internet","company_id":"alexa-internet","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Alexa Internet","title":"VP, Marketing & Business Development"}],"url":"https://www.linkedin.com/company/alexa-internet"},{"company":"NY Waterway Ferries and Sightseeing Cruises","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"Dec 1994","subtitle":"NY Waterway Ferries and Sightseeing Cruises","title":"VP Sales & Marketing"}],"url":""},{"company":"Lifetime Television","company_id":"aenetworks","location":"","positions":[{"description":"","duration":"1988 1994 6 years","duration_short":"6 years","end_date":"1994","start_date":"1988","subtitle":"Lifetime Television","title":"VP, Eastern Region Sales"}],"url":"https://www.linkedin.com/company/aenetworks"},{"company":"General Electric Company","company_id":"ge","location":"","positions":[{"description":"","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"General Electric Company","title":"Marketing & Media Manager"}],"url":"https://www.linkedin.com/company/ge"},{"company":"Reliance Electric Company","company_id":null,"location":"","positions":[{"description":"","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Reliance Electric Company","title":"Sales Engineer"}],"url":""}]', '["Jen Slaw “I love working with Amy! She is a master at creating unique and beautifully interesting events. In a business that involves the coordination of many moving parts, she is highly organized and attentive to detail while maintaining a calm, friendly and fun presence. She is generous, understanding, flexible and adaptable, and also firmly takes control when necessary. Amy is extremely inventive and creative, and a natural connector, has a knack for tapping into her extensive network to bring together the right combination of people for an event or project. I had the pleasure of working with Amy on her award winning \\"Miracle on the Hudson\\" Reunion event, as well as at my own wedding - at which I could actually relax, have fun and eat, knowing the details were in her capable hands! ”","Geraldine Newman “Amy\'s combination of business acumen, people skills and the ability to bring resources together make her a special asset to any venture.”"]']### Assistant: The agent's job is to coordinate and organize luxury travel and special events, Today, the user is reaching out to the agent because they need assistance in planning a high-end destination wedding and honeymoon.
### Human: Agent: ['Alicia Cain, MPA', 'I am a dedicated, patient-oriented health care administrator offering 15+ years of leading executive healthcare teams to effectively transform internal practices to provide patients, clinicians, and administrative staff the best service possible, as well as identifying tactics to impact profits and long-term growth. I spearhead healthcare environment enhancements by analyzing forecasted production data to determine areas for improvement while implementing new actions that enhance facility-wide efficiency. I am a forward-thinking, dynamic multitasker, and thought leader with a highly organized and analytical technique for designing and implementing effective strategies to improve processes and drive business. I am a superlative communicator driving continuous quality improvement principles and practices, customer service standards and procedures, cost control, and performance improvement concepts and techniques. A few Achievements are notated below: ★ Consolidation of 20 plus vendors into one, standardizing the after-hours communication for the 100 plus physician practices. Impact: increased quality, use of the latest technology amongst providers, increased accountability, more efficient call response to patients. ★ Consolidation of 20 plus janitorial vendors into one for 98 locations. Impact: Estimated cost savings $83,000, increased quality and standardization. ★ A prime initiator of the first Piedmont Heart employee PRN pool that continues to be a vital resource for many physician practices. ★ Oversaw value creation through innovative technology implementations and integrated delivery systems in healthcare. Skills: Healthcare Administration \| Program Coordination \| Project Management \| Process Improvement Operations Oversight \| Financial & Compensation Development \| Staff Management \| Business Transformation \| Events Organization \| Training & Development \| Quality Assurance \| OSHA & HIPAA Standards \| State & Federal Laws \| Analysis Health & Safety Management \| Ancillary Services \| Fiscal Operations \| P&L Proficiency \| Healthcare Trends & Technology \| Research', 'As a seasoned and passionate SME in the healthcare industry, I oversee top-tier medical operations and ensure policies and procedures are optimized for both staff and patient success.', 'Piedmont Healthcare', '[{"company":"Piedmont Healthcare","company_id":"piedmont-healthcare","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Spearheads change management in accomplishing systems fiscal year goals, focusing on consolidation, vendor relations, and cost-saving strategies for Piedmont Healthcare\'s primary care and multi-specialty ambulatory physician enterprise currently consisting of over 150 locations throughout metro Atlanta. • Ignited and fostered the 1st Physician Enterprise Inclement Weather protocol/process to support and accomplish system goals of driving consistency and alignment among physician practices. • Streamlined a multi-physician practice janitorial RFP, resulting in approximately $83,000 in cost savings and increased quality measures for 98 physician practices.• Mobilized 475 providers to automated after-hours vendors, including the consolidation of 10+ vendors to one teleservices vendor, resulting in standardized processes and increased accountability within the physician enterprise. • Led a 30-practice transition to internal centralized scheduling that resulted in increased practice efficiencies and increased patient access by identifying the project scope and creating the ideal strategic implementation method. • Oversee Primary Care physician PRN pool, guiding in identifying available assignments and developing billing educational resources, resulting in increased billing accountability while growing engagement for PRN physicians. • Govern the daily C-suite operations to ensure efficient operations in areas such as training and workflow processes.","duration":"Nov 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Piedmont Healthcare","title":"Central Operations Manager (Primary Care, Cardiology, & Specialties)"},{"description":"Directed the day-to-day operational policies, objectives and initiatives of Piedmont’s Vaccine Clinics and serves as the accountable lead for the Core Site at Perimeter Pointe. Implemented and monitored operational activities and programs to ensure the attainment of the business plans. Ensured effective operating environment, assuring efficient and safe operations of all services in response to patient and staff needs.• In partnership with multidisciplinary workgroup, developed the operational policies, procedures and workflows for the vaccine clinics to ensure vaccine administration targets are met in an efficient and consistent manner.• Identified, trained, and onboarded clinic on site support for the vaccine clinic.• Oversaw external partnerships to ensure clinic staffing and scheduling needs are met consistently.• Ensured that vaccine clinic follows operational policies and procedures; adhered to all Piedmont Healthcare Corporation policies and procedures and local, state and federal laws, rules and regulations.• Developed and managed the vaccine clinic staffing plan and partners with other clinic leads to interview, hire, train, and onboard vaccine clinics team members and agency staff.• Solidified that vaccine clinic leads resolve conflicts and promote cohesiveness in their clinics, serves as liaison between the clinics and other clinical and administrative components of the clinics, and intervenes as necessary.","duration":"Feb 2021 Jun 2021 5 months","duration_short":"5 months","end_date":"Jun 2021","start_date":"Feb 2021","subtitle":"Piedmont Healthcare","title":"Leader-Vaccine Clinic Operations"},{"description":"Provided practice management leadership for up to 5 cardiology practices & one primary care practice, offering multiple outpatient services including but not limited to nuclear stress tests and echo/vascular sonography for Piedmont Heart, a sub-entity of the Piedmont Healthcare Physician Enterprise. • Executed the first Piedmont Heart internal PRN pool, consisting of a trained medical assistants, front office assistants, registered nurses, and echo/vascular sonographers by identifying the scope, budgetary goals and completing all hiring/management of staff. New pool resulted in a decrease in staff shortages and increased practice productivity • Produced substantial, above-average practice Press Ganey scores by identifying critical opportunities of improvement, setting practice goals, and holding all practice team members accountable• Assisted in new practice openings, identifying the budgetary staff needs, resources, and potential patient volume by reviewing the practice geography and surrounding specialty practices & patient book. Instituted business strategies and procedures to address irregularities in no-show rates by identifying areas of improvement, resulting in an increase in daily appointments.• Deployed efficient communication practices with staff members, physicians, and patients to foster active participation","duration":"Mar 2007 Nov 2015 8 years 9 months","duration_short":"8 years 9 months","end_date":"Nov 2015","start_date":"Mar 2007","subtitle":"Piedmont Healthcare","title":"Practice Manager III"}],"url":"https://www.linkedin.com/company/piedmont-healthcare"},{"company":"Cardiac Disease Specialists","company_id":"cardiac-disease-specialists","location":"Atlanta, Georgia","positions":[{"description":"Promoted to Practice Manager of cardiology practice with Cardiac Disease Specialists, a privately owned cardiology group consisting of multiple facilities throughout metro Atlanta, merged with Piedmont Healthcare in 2007. • Supervised fiscal operations, including accounting, budgeting, and financial reporting to achieve seamless financial workflow for the Dallas Ga practice. • Served as a back-office lead to fellow medical assistants and provided triage support to APPs and RNs• Assisted with the implementation of Centricity EHR and served as an EHR superuser to improve physician utilization of EHR.• Demonstrated expertise in the completion of vitals, history/physical examination, and other essential medical procedures.• Ensured compliance with OSHA and HIPAA regulations at all times to fortify effective medical/clinical practice management.","duration":"Mar 2001 Mar 2007 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2007","start_date":"Mar 2001","subtitle":"Cardiac Disease Specialists","title":"Practice Manager/Registered Medical Assistant"}],"url":"https://www.linkedin.com/company/cardiac-disease-specialists"}]', '["Regina Steffens “Alicia is a dedicated, hard working leader. Alicia is respected by her peers as well as her physicians and executives she supports daily. Alicia is a compassionate person and cares for her team. ”","Patricia D. “I had the pleasure of working under Alicia Cain for 3 years in my role as a Front Office Assistant. Working under Alicia has allowed me to grow in Healthcare beyond my expectations. Alicia challenged my fears and believed in me when I didn\'t believe in myself. Alicia found my strengths and pulled from my strengths to help mold me into the Health care professional I am today. She\'s a manager/supervisor who truly leads by example. Alicia believes in giving compliments and acknowledgments when going above and beyond or even a job well done. While utilizing your mistakes as a teaching tool to help you grow from them. I was able to have a great manager/supervisor, as I looked up to her as a mentor. I can say so much about Alicia Cain and her great managerial/supervisory skills because she is truly one of a kind. Last but not least, Alicia believes in growth and promoting her employees to the next level. I\'m truly appreciative of Alicia and I appreciate everything she has taught me.”"]'] User: ['Olivia Randall-Kosich', 'I research policy and health services related to substance use disorders, particularly opioid use disorder.', 'Summer Associate at RAND Corporation', 'RAND Corporation', '[{"company":"RAND Corporation","company_id":"rand-corporation","industry":"Think Tanks","location":"","positions":[{"description":"","duration":"May 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"May 2021","subtitle":"RAND Corporation","title":"Summer Associate"}],"url":"https://www.linkedin.com/company/rand-corporation"},{"company":"Georgia State School of Public Health","company_id":"georgia-state-school-of-public-health","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Georgia State School of Public Health","title":"Second Century Initiative (2CI) Doctoral Fellow"}],"url":"https://www.linkedin.com/company/georgia-state-school-of-public-health"},{"company":"University of Central Florida","company_id":"university-of-central-florida","location":null,"positions":[{"description":"Advisor: Dr. Barbara Andraka-ChristouDepartment: Health Management and Informatics","duration":"May 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"May 2018","subtitle":"University of Central Florida","title":"Research Assistant"},{"description":"Advisor: Dr. Danielle AtkinsDepartment: Health Management and Informatics","duration":"Aug 2018 Aug 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2019","start_date":"Aug 2018","subtitle":"University of Central Florida","title":"Graduate Research Assistant"},{"description":"","duration":"Apr 2017 May 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2019","start_date":"Apr 2017","subtitle":"University of Central Florida","title":"President\'s Leadership Council Member"},{"description":"","duration":"Aug 2016 Aug 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2017","start_date":"Aug 2016","subtitle":"University of Central Florida","title":"Academic Mentor for Student-Athletes"},{"description":"","duration":"Nov 2015 Jan 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2017","start_date":"Nov 2015","subtitle":"University of Central Florida","title":"Orientation Leader"},{"description":"","duration":"Aug 2016 Dec 2016 5 months","duration_short":"5 months","end_date":"Dec 2016","start_date":"Aug 2016","subtitle":"University of Central Florida","title":"Teaching Assistant"},{"description":"","duration":"Aug 2015 Mar 2016 8 months","duration_short":"8 months","end_date":"Mar 2016","start_date":"Aug 2015","subtitle":"University of Central Florida","title":"Study Abroad Peer Advisor"}],"url":"https://www.linkedin.com/company/university-of-central-florida"},{"company":"Global Brigades, Inc.","company_id":"global-brigades-inc","location":null,"positions":[{"description":"• Led 3 pilot research studies with surveys, discussion groups and UTI testing to establish efficacy of reusable menstrual pad program for women in Nicaragua and Honduras","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"Global Brigades, Inc.","title":"Student Researcher"},{"description":"• Supervise and advise leadership teams of 6 Global Brigades student organizations• Establish 4 new Global Brigades student organizations at UCF and 1 at UF• Execute the first Student Leadership Conference at UCF for 47 attendees","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Global Brigades, Inc.","title":"Campus Chairperson"},{"description":"• Executed meetings on a weekly basis for undergraduate pre-health students• Planned and fundraised 7-day medical mission trip (Nicaragua, 31 students, $47,744)","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Global Brigades, Inc.","title":"Medical Chapter President"},{"description":"• Recruited 15 volunteers for 2015 Honduras medical trip during chapter’s founding year• Implemented new marketing strategy, which increased recruitment by 53% for 2016 trip","duration":"Dec 2014 May 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2016","start_date":"Dec 2014","subtitle":"Global Brigades, Inc.","title":"Medical Chapter Marketing Director"}],"url":"https://www.linkedin.com/company/global-brigades-inc"},{"company":"Central Florida Health","company_id":"central-florida-health-alliance","location":"Leesburg, FL","positions":[{"description":"• Report to CEO & President, Don Henderson• Execute process improvement project on Emergency Department Door to Provider Time to earn Lean Six Sigma Green Belt certification• Implement process improvement project on Hospital Acquired Pressure Ulcers to earn Lean Six Sigma Black Belt certification • Report to CEO & President, Don Henderson• Execute process improvement project on Emergency Department Door to Provider Time to earn Lean Six Sigma Green Belt certification• Implement process improvement project on Hospital Acquired Pressure Ulcers to earn Lean Six Sigma Black Belt certification","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Central Florida Health","title":"Administrative Intern"}],"url":"https://www.linkedin.com/company/central-florida-health-alliance"},{"company":"Florida Hospital","company_id":"florida-hospital","location":"Orlando, Florida Area","positions":[{"description":"• Draft print and online communications to promote company brand, image, and values• Author 4 articles published in the national Sling Makers Magazine• Create storyboard for company-wide marketing video • Draft print and online communications to promote company brand, image, and values• Author 4 articles published in the national Sling Makers Magazine• Create storyboard for company-wide marketing video","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"Florida Hospital","title":"Intern"}],"url":"https://www.linkedin.com/company/florida-hospital"}]', '["Arnaldo Perez-Negron “Few people today go from words to actions and results as quickly and effectively as Olivia. I have had the pleasure of knowing Olivia for almost four years since she started as Director of Marketing of Global Brigades’ Medical Chapter at the University of Central Florida while I was Campus Chairperson. A year after, she was voted president of the organization and for the past two years she has been the Campus Chairperson, overlooking the Executive Boards of three different chapters. I was really amazed when Olivia successfully helped start two new chapters at the university and is currently helping start more. Her attention to detail and ability to execute on time and in an organized manner has always impressed me. Olivia is not only a great leader but she is also a great mentor, someone who not only identifies the strengths of others for good use but that also stands by their side and helps them solve any problems to be tackled. I have seen her methods of bringing leaders together and keep them motivated to reach the goals established. I am more than convinced that Olivia is equipped with the drive and dedication to bring out the best in others and excel on any project she works on. Any organization would be more efficient and organized with her as a member and even more as a leader.”","Claire Pagán, M.S. “Olivia is truly one in a million! Her work ethic is absolutely amazing. While she worked at Florida Hospital she produced numerous articles for nationally published magazines, managed our social media platforms and executed a promotional video for our wellness programs from start to finish including script, creative direction and having a feature role in it herself. This new just a few is the areas she excelled in as the list is too many to name! She never ceased to amaze me! Olivia, regardless of who she is working for or with has proven herself to be a amazing asset wherever she goes. Working with her has truly been a joy.”"]']### Assistant: The agent's job is to oversee top-tier medical operations and ensure policies and procedures are optimized for both staff and patient success. Today, the user is reaching out to the agent because they need assistance in conducting research on policy and health services related to substance use disorders, particularly opioid use disorder.
### Human: Agent: ['Janna Lott', 'With the same quality and service you have come to expect, we have added some new services and products. We offer small quantity full color printing from business cards to posters and anything in between. You don’t need to order thousands to get a great price, and everything is printed locally so you are not waiting weeks for your product. Color Keys Printing specializes in producing high quality products with a personal touch to ensure the final product has the best presentation. Our Printing capabilities include business cards • flyers • brochures calendars • letterhead • envelopes carbonless forms • posters • booklets thank you cards • wedding invitations postcards • graduation announcements large format photos and poster on canvas or gloss t-shirts • vinyl stickers & banners ........ and everything inbetween Contact us today. (208) 524-0456 • (208) 589-7436 [email protected]', 'Color Keys Printing', 'Color Keys Printing', '[{"company":"Color Keys Printing","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 6 months","duration_short":"11 years 6 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Color Keys Printing","title":"Owner"}],"url":""},{"company":"Falls Printing","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Falls Printing","title":"Fulfillment"}],"url":""}]', '["Bradley Strand “Janna does excellent work. I was quite happy with the business cards she printed for me.”","Kayla Evans “I have recommended Janna to quite a few business friends already for business cards and other press printed products. She is extremely easy to work with, and very punctual and the cost is very reasonable. There are many times that we wait until last minute for business cards or other flyers, and we can always count on her to get them done quickly. Thanks Janna, for putting up with us!”"]'] User: ['Doug Kuehn', 'Specialties: Customer Service, 4 Color Process, POP, Listening to customer needs.', 'Sales at Empire Screen Printing', 'Empire Screen Printing, Inc.', '[{"company":"Empire Screen Printing, Inc.","company_id":"empire-screen-printing-inc-","industry":"Printing Services","location":"","positions":[{"description":"","duration":"Aug 2005 - Present 16 years 2 months","duration_short":"16 years 2 months","end_date":"Present","start_date":"Aug 2005","subtitle":"Empire Screen Printing, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/empire-screen-printing-inc-"},{"company":"Phillips Distributing","company_id":null,"location":"","positions":[{"description":"Sold Liquor and wine for 15 yrs in Wisconsin Sold Liquor and wine for 15 yrs in Wisconsin","duration":"Aug 1993 Aug 2005 12 years 1 month","duration_short":"12 years 1 month","end_date":"Aug 2005","start_date":"Aug 1993","subtitle":"Phillips Distributing","title":"Sales"}],"url":""}]', '["Carin Carter “I have worked with Doug for several years. He\'s always provided a great product on time, within specifications, and at a great price. He\'s been able to rush projects through without any compromise, and I rely on him without reservation. I highly recommend Doug to anyone, and I look forward to working with Doug on future projects.”","Douglas Billings “Doug has been a valuable asset to both Empire and Empire\'s customers for the last 5 years. Doug is a highly competitive, self starter who is organized, disciplined, and highly motivated. All of those are great attributes but where Doug really impresses is his dedication to the customer. Doug has the ability to establish a great rapport, works with customers from a variety of different markets, and builds long term relationships built on trust and caring. He handles each customer the same by listening to their needs and than finding a solution. Doug’s work with each customer has been exceptional.”"]']### Assistant: The agent's job is to provide high-quality printing services with a personal touch, and today the user is reaching out to the agent because they need assistance with a rush project and require a competitive price.
### Human: Agent: ['Alexander J. Wagner', 'I am an accomplished professional editor with over 15 years of experience. I work with business executives, journalists, video producers, and researchers as their go-to editor, from proofreading to manuscript development. Lion Lexicon services include substantive editing, fact-checking, research, proofreading, communication development, and full-service premium transcription. My client list consists of The Washington Post, POLITICO, Red Hat, RTI International, National Humanities Center, IQVIA, as well as NCSU, UNC, Duke, and various government/academic research institutions.I am a meticulous wordsmith specializing in high-quality transcription, but I also have experience in other editorial capacities, including legal contracts, corporate communications, articles, novels, poetry, screenplays—virtually any form of writing. Creating an accurate and detailed transcript requires a high degree of skill in research and fact-checking. I am familiar with the lexicon of various fields of study, from humanities and social sciences to software engineering and clinical research, and I specialize in verifying proper nouns, esoteric terminology, and idiosyncratic communication.', 'Managing Editor at Lion Lexicon Transcription & Editing', 'Lion Lexicon Transcription & Editing', '[{"company":"Lion Lexicon Transcription & Editing","company_id":"lion-lexicon-transcription-editing","industry":"Writing and Editing","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Lion Lexicon Transcription & Editing","title":"Founder and Managing Editor"}],"url":"https://www.linkedin.com/company/lion-lexicon-transcription-editing"},{"company":"Alexander J. Wagner, Substantive Editor and Transcript Specialist","company_id":null,"location":"Raleigh, North Carolina","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Alexander J. Wagner, Substantive Editor and Transcript Specialist","title":"Substantive Editor, Proofreader, Fact Checker, and Premium Transcript Specialist"}],"url":""},{"company":"Rogers Word Service","company_id":"rogers-word-service","location":"Raleigh, North Carolina, United States","positions":[{"description":"● Planned and implemented complex projects. Required a delicate balance of quick action, maintaining quality assurance, and providing excellent customer service. Example: same-day turnaround for major Washington Post and POLITICO events.● Expanded business from existing accounts. Increased business from Pfizer by attaining quality assurance transcription in addition to data entry, making them the largest account for the company.● Coordinated outreach efforts that led to the acquisition of new accounts, including law firms, city/town government, and university research entities.● Created partnerships and maintained alliances with companies in related areas of business: Keylingo Translation, Noteworthy Reporting, and Pace Reporting Services.● Mastered the process of customizing editorial style to fit the needs and expectations of various clients. Increased familiarity with various style manuals (e.g., AP, MLA, Chicago, and Red Hat style guides).● Gained proficiency in substantive editing, providing strategic suggestions in addition to basic editing.● Cultivated the capability of skilled transcriptionists and guided them in their professional development.● Closely managed groups of contractors for large transcription projects.● Devised best practices for workflow management.● Handled project management and business negotiations to facilitate comfortable client interaction.● Honed abilities in proofreading, writing/copyediting, and document construction. ● Became immersed in a wide variety of verbal and written communication styles.● Solidified work ethic with constant autodidactic progression in editorial and business skills.","duration":"2004 2020 16 years","duration_short":"16 years","end_date":"2020","start_date":"2004","subtitle":"Rogers Word Service","title":"Vice President, Chief Operations Officer, and Managing Editor"}],"url":"https://www.linkedin.com/company/rogers-word-service"},{"company":"Cameron Village Regional Library","company_id":"cameron-village-regional-library","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Cameron Village Regional Library","title":"Circulation and Reference Assistant"}],"url":"https://www.linkedin.com/company/cameron-village-regional-library"},{"company":"NCSU D.H. Hill Jr. Library","company_id":null,"location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"NCSU D.H. Hill Jr. Library","title":"Circulation Assistant"}],"url":""}]', '["“If you\'re looking for an accomplished editor with a wealth of experience, then Alexander is the right person. He has proven to have impeccable writing skills specializing in high quality transcription and other forms of writing. ”","“I\'ve hired Alex to do several transcription projects over the past 5 years and have always been very pleased with the work, the turnaround time and the price! I\'m always confident that I will receive top notch service, and never hesitate to work with him. ”"]'] User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide transcription and editing services, and today, the agent is reaching out to the user because they need assistance with proofreading and fact-checking a manuscript.
### Human: Agent: ['John Radcliff', 'Helping Healthcare and Life Sciences organizations connect with their patients/care teams/customers/members/employees in innovative ways that drive the best outcomes and experiences.', 'VP, Sales - West at Relatient', 'Relatient', '[{"company":"Relatient","company_id":"relatient","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Relatient","title":"VP, Sales - West"},{"description":"RELATIENT mobilizes existing, real-time healthcare and life sciences data to automatically build relationships and promote loyalty with the healthcare consumer, drive compliance and adherence, boost revenue, lower costs, and build lasting relationships like no other Patient Engagement and Messaging platform available today.Compatible with most systems of record on the market, RELATIENT boosts productivity by completely automating necessary outreach in the categories of Appointments, Patient Payments, Health Maintenance, Satisfaction Surveys, Self-Scheduling, and Demand messaging to patients and members.","duration":"Jan 2020 Mar 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2021","start_date":"Jan 2020","subtitle":"Relatient","title":"Director, Strategic Sales"}],"url":"https://www.linkedin.com/company/relatient"},{"company":"Salesforce","company_id":"salesforce","location":"","positions":[{"description":"","duration":"Oct 2018 Dec 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2019","start_date":"Oct 2018","subtitle":"Salesforce","title":"Commercial Account Executive, Healthcare & Life Sciences"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Waystar","company_id":"waystar","location":"Greater Atlanta Area","positions":[{"description":"Waystar is the combination of Navicure and Zirmed","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Waystar","title":"Director, Client Sales"}],"url":"https://www.linkedin.com/company/waystar"},{"company":"Navicure","company_id":"navicure","location":null,"positions":[{"description":"5-time President\'s Club winning Sales Executive and Sales Leader","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"Navicure","title":"Regional Vice President, Sales"},{"description":"-Presidents Club 2014, 2016 -#1 Sales Executive, 2016 - achieving 123% of Quota Navicure’s cloud-based healthcare billing and payment solutions help healthcare organizations of all sizes increase revenue, accelerate cash flow, and reduce cost in the course of managing insurance claims and patient payments. Serving more than 50,000 healthcare providers nationwide, Navicure’s technology solutions automate account receivables processes, including claims management; patient eligibility verification; remittance and denial management including automated secondary claims filing, appeals, and posting; reporting and analysis; and patient payment collections at and near the time of service. Navicure’s solutions are supported by its unique 3-Ring® Client Service which guarantees that a client service representative will answer every client call in three rings or less, even during times of transition such as 5010 and ICD-10.","duration":"Dec 2012 Dec 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2016","start_date":"Dec 2012","subtitle":"Navicure","title":"Senior Sales Executive - GA, SC, NC"},{"description":"","duration":"Oct 2011 Dec 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2012","start_date":"Oct 2011","subtitle":"Navicure","title":"Team Lead, Small Market Sales"},{"description":"Presidents Club 2011, 2012","duration":"Jan 2008 Oct 2011 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2011","start_date":"Jan 2008","subtitle":"Navicure","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/navicure"},{"company":"Sciele Pharma","company_id":"sciele-pharma","location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Sciele Pharma","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/sciele-pharma"}]', '["“John Radcliff was my mentor while I worked at Naivucre. He had a special way of making Navicure\'s platform easy to understand to any customer he demoed. John helped me with my confidence and improved the way I engaged prospects. John and I worked well together because he was a great communicator and always stayed positive. I wish John the best in all his endeavors.”","“John is a committed worker and independent thinker with a natural interest in finding true solutions to business problems for our clients. He is eager to help nurture new members of the sales team and shows continued interest in taking on more responsibility. John currently serves in an inside sales role where he has consistently surpassed quota, and clearly posses the ability to perform in other demanding job functions at Navicure.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to connect with healthcare providers and help them find suitable positions, and today, the agent is reaching out to the user because they need to discuss a potential job opportunity at a hospital or community in need of healthcare providers.
### Human: Agent: ['Chris Anthony', 'A consultative sales leader with an entrepreneurial spirit that has a proven track record of revenue growth, fostering high-level relationships, business development, & cross-platform strategic selling. Specialties: Building Client Relationships, Creative Selling , Prospecting New Business, Solution Selling, Digital Media Advertising Sales, Account Management, Cross-Platform', 'EVP, Brand Partnerships at Group Nine Media', 'Group Nine Media', '[{"company":"Group Nine Media","company_id":"group-nine-media","industry":"Online Audio and Video Media","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Group Nine Media","title":"Executive Vice President, Brand Partnerships"},{"description":"","duration":"Jan 2020 Aug 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2021","start_date":"Jan 2020","subtitle":"Group Nine Media","title":"Senior Vice President, Brand Partnerships"}],"url":"https://www.linkedin.com/company/group-nine-media"},{"company":"POPSUGAR","company_id":"popsugar","location":null,"positions":[{"description":"","duration":"Aug 2015 Jan 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2020","start_date":"Aug 2015","subtitle":"POPSUGAR","title":"Vice President, East Coast Brand Partnerships"},{"description":"","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"POPSUGAR","title":"Senior Director, East Coast Brand Partnerships"},{"description":"","duration":"Apr 2014 May 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2015","start_date":"Apr 2014","subtitle":"POPSUGAR","title":"Director, Brand Partnerships"}],"url":"https://www.linkedin.com/company/popsugar"},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"The Walt Disney Company","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"Mode Media Corporation (formerly Glam Media)","company_id":"mode-media","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2012 Jun 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2013","start_date":"Jan 2012","subtitle":"Mode Media Corporation (formerly Glam Media)","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/mode-media"},{"company":"AOL","company_id":"aol","location":"Greater New York City Area","positions":[{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"AOL","title":"Account Executive"}],"url":"https://www.linkedin.com/company/aol"},{"company":"Mode Media Corporation (formerly Glam Media)","company_id":"mode-media","location":"","positions":[{"description":"","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"Mode Media Corporation (formerly Glam Media)","title":"Advertising Sales"}],"url":"https://www.linkedin.com/company/mode-media"}]', '["Luke Pardi “Chris is a strategic thinker that has the ability to focus on long term goals regardless of immediate challenges. With great product knowledge and a service focused attitude he needed little direction in his role(s) at Pictela. Chris\'s clients consistently have positive feedback and are encouraged by his attention to detail, energy and personality. Chris was a valuable component of the Pictela team and will be a great asset to any organization he joins in the future.”","Jeanna Atchinson “Chris is a fantastic sales partner here at AOL. Chris is eager and accessible when I am looking to collaborate and package smart and innovative solutions that make sense for my clients. Chris is always a great resource who is thinking \\"advertiser first\\" while still ensuring we are delivering products that can be executed internally. Chris continues to bring new ideas to the table and is open to hearing my thoughts on how we can further customize the Pictela products to make them smarter and more sellable. His first repsonse is always \\"yes, I think we can make that happen\\" which is a valuable quality when we need to push the product teams to innovate. He is fantastic in front of our advertising partners and clients love him! Chris would be a vaulable asset to any organization.”"]'] User: ['Ramona Espinoza', 'I am the Accounting Manager for the number one windstorm and structural engineering firm on the Gulf Coast. Currently managing all aspects of accounting for four offices at our firm.', 'Accounting Manager at Aran & Franklin Engineering Inc', 'Aran & Franklin Engineering Inc', '[{"company":"Aran & Franklin Engineering Inc","company_id":"aran-&-franklin-engineering-inc","industry":"Civil Engineering","location":null,"positions":[{"description":"","duration":"Dec 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Dec 2016","subtitle":"Aran & Franklin Engineering Inc","title":"Account Manager"},{"description":"","duration":"Oct 2011 Dec 2016 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2016","start_date":"Oct 2011","subtitle":"Aran & Franklin Engineering Inc","title":"Sr. Engineering Assistant, Inc."}],"url":"https://www.linkedin.com/company/aran-&-franklin-engineering-inc"},{"company":"City of Galveston Emergency Operations","company_id":null,"location":"Galveston, Texas","positions":[{"description":"","duration":"Jan 2011 Oct 2011 10 months","duration_short":"10 months","end_date":"Oct 2011","start_date":"Jan 2011","subtitle":"City of Galveston Emergency Operations","title":"Administrative Assistant"}],"url":""},{"company":"City of Galveston Public Works","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2007 Oct 2009 2 years","duration_short":"2 years","end_date":"Oct 2009","start_date":"Nov 2007","subtitle":"City of Galveston Public Works","title":"Secretary II"}],"url":""},{"company":"Glen Rose Transportation Management, Inc,","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Glen Rose Transportation Management, Inc,","title":"Dispatch Support"}],"url":""}]', '["LinkedIn User “Ramona is professional, responsible in which involves in depth conversing with clients, highly competent, well organized, outgoing and an excellent communicator.”","Daniel Guidry “I absolutely LOVE working with Ramona! Very professional, detailed in her responses. I’ve used Ramona several times on charity events, she was my contact on engineering projects with Aren and Franklin. She certainly makes that company a better place! She’s my first go to on every engineering project we do! ”"]']### Assistant: The agent's job is to foster high-level relationships and business development in the digital media advertising industry. Today, the user is reaching out to the agent because they need assistance with a strategic advertising campaign for their engineering firm.
### Human: Agent: ['Patrice Readus', 'I offer multi-faceted experience in the Human Resources field with a keen focus on Talent Acquisition, candidate sourcing, contingent labor relations, leadership, operations management, and process improvements. My experience encompasses collaborating with high performing teams to carry out sensitive and high-profile analysis as needed. I am a creative thinker with an innovative and strategic vision with the decision-making ability to drive operations, analytics, and build relationships as needed. ☛ Key Skills ☚ ✦ Relationship Building ✦ Candidate Sourcing ✦ Full Cycle Recruiting ✦ Recruitment Marketing Strategy ✦ Complex Problem Solving ✦ Process Improvements ✦ Talent Assessment ✦ Procedure Development ✦ Innovative Thinking ✦ Team Leadership ✦ Organizational Effectiveness', 'Talent Acquisition Leader \| Candidate Sourcing Strategist', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Remote","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Amazon Web Services (AWS)","title":"Recruiter"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Career Ready Group","company_id":"career-ready-group1","location":"","positions":[{"description":"","duration":"May 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Career Ready Group","title":"Career Coach"}],"url":"https://www.linkedin.com/company/career-ready-group1"}]', '["Angela Rainey “Patrice is a gifted HR professional. I am lucky to have worked with Patrice, a HR professional who is not only interested in the company’s bottom line, but also the employees’ professional growth. I have seen Patrice go above and beyond to assist employees. She is eager to learn and full of helpful knowledge. Patrice is a go-to resource and I often refer to her for information to this day. I give her my full recommendation.”","Janice Herrle “Patrice is ambitious, driven, conscientious and a quick learner. I enjoyed our time working together. ”"]'] User: ['Allie Temkin, SHRM-CP', "Nonprofit manager turned HR professional. It's cliche, but my passion is helping people. That comes in the form of recruiting great people and placing them in roles that match, providing ongoing professional development opportunities for employees, helping managers create high-performing, engaged teams, and coaching the business towards an effective talent acquisition/management strategy. Always happy to connect with good people so don't hesitate to reach out!", 'Manager, Talent Acquisition at Livingston International', 'Livingston International', '[{"company":"Livingston International","company_id":"livingston-international","industry":"Logistics and Supply Chain","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Livingston International","title":"Manager, Talent Acquisition"},{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"Livingston International","title":"Senior Recruiter"},{"description":"Livingston International is a leading North American provider of international trade facilitation and compliance services, comprising customs brokerage, global trade management outsourcing, trade consulting and international freight forwarding. Livingston’s services combine the expertise of highly specialized professionals with the advances of innovative technology and electronic networks. With approximately 3,200 employees at over 125 key border crossings, sea ports, airports and other strategic locations in the United States, Canada, Mexico, Europe and Asia, Livingston clears the way for international trade, so businesses can grow – faster, smarter, further. The company works with its clients to ensure that imports and exports clear borders quickly, all trades are in compliance with regulations, the payment of duties is minimized through the optimization of free trade agreements and other special programs and clients are able to plan for changes in regulatory requirements.","duration":"Jul 2018 Mar 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2020","start_date":"Jul 2018","subtitle":"Livingston International","title":"Recruiter"}],"url":"https://www.linkedin.com/company/livingston-international"},{"company":"Common Threads","company_id":"common-threads","location":null,"positions":[{"description":"","duration":"May 2017 Jun 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2018","start_date":"May 2017","subtitle":"Common Threads","title":"Training and Talent Manager"},{"description":"-Part time Senior Program Manager (managing 25 Chef Instructors, 15 schools, and an AmeriCorps member) and part time HR Manager-Vetted and brought on a new, more robust ATS for the organization-Created and delivered multiple professional development trainings -Ensured compliance with the hiring and onboarding process for job candidates and new hires","duration":"Jan 2017 May 2017 5 months","duration_short":"5 months","end_date":"May 2017","start_date":"Jan 2017","subtitle":"Common Threads","title":"Senior Talent Acquisition and Program Manager"},{"description":"-Managed more than 30 elementary schools in Chicago, ensuring that each partner school had high-functioning after-school cooking classes, in-school nutrition programs, and ancillary programs (e.g. grocery store tours, teacher cooking classes, parent workshops, etc.)-Responsible for running our ATS software, CATS, by tracking applicants as they move through the hiring process-Assisted with the full recruitment life cycle: sourcing candidates, conducting interviews, and onboarding new hires","duration":"Dec 2015 Jan 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2017","start_date":"Dec 2015","subtitle":"Common Threads","title":"Talent Acquisition and Program Manager"},{"description":"- Managed between 10-15 schools and 25 Chef Instructors- Built relationships with school administrators, teachers, parents, and students in CPS to implement successful cooking and nutrition programs for 3rd-8th graders","duration":"Mar 2014 Dec 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2015","start_date":"Mar 2014","subtitle":"Common Threads","title":"Program Manager"}],"url":"https://www.linkedin.com/company/common-threads"},{"company":"Playworks (formerly Sports4Kids)","company_id":"playworks","location":"Woodson Elementary School","positions":[{"description":"I worked in a K-8 public school in the Bronzeville community where I promoted healthy, inclusive play through recess, out of school programs, non-competitive sports leagues, and leadership opportunities for older students. I used play as a vehicle to teach leadership, teamwork, conflict resolution, perseverance, etc. I worked in a K-8 public school in the Bronzeville community where I promoted healthy, inclusive play through recess, out of school programs, non-competitive sports leagues, and leadership opportunities for older students. I used play as a vehicle to teach leadership, teamwork, conflict resolution, perseverance, etc.","duration":"Aug 2011 Mar 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2014","start_date":"Aug 2011","subtitle":"Playworks (formerly Sports4Kids)","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/playworks"},{"company":"Girls in the Game","company_id":"girls-in-the-game","location":"Langford Elementary School","positions":[{"description":"Implemented an after-school program for elementary school girls in Englewood that taught them life skills, health, and fitness. Implemented an after-school program for elementary school girls in Englewood that taught them life skills, health, and fitness.","duration":"Jul 2010 Jun 2011 1 year","duration_short":"1 year","end_date":"Jun 2011","start_date":"Jul 2010","subtitle":"Girls in the Game","title":"After-School Program Coach"}],"url":"https://www.linkedin.com/company/girls-in-the-game"},{"company":"Fatherhood Initiative","company_id":null,"location":"","positions":[{"description":"-Facilitated classroom discussions with participants on topics such as anger management, job skills training, and communication. -Provided legal assistance, resume workshops, and planned speakers and special events for the men. -Facilitated classroom discussions with participants on topics such as anger management, job skills training, and communication. -Provided legal assistance, resume workshops, and planned speakers and special events for the men.","duration":"Oct 2009 May 2010 8 months","duration_short":"8 months","end_date":"May 2010","start_date":"Oct 2009","subtitle":"Fatherhood Initiative","title":"Intern"}],"url":""},{"company":"Women Employed","company_id":"women-employed","location":"","positions":[{"description":"Conducted extensive field research for green jobs and community college projects, including interviews that focused on issues facing women receiving federally-funded grants. Conducted extensive field research for green jobs and community college projects, including interviews that focused on issues facing women receiving federally-funded grants.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Women Employed","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/women-employed"},{"company":"People\'s Law Office","company_id":null,"location":"","positions":[{"description":"-Reviewed letters from incarcerated individuals and identified potential cases. -Performed office duties such as delivering legal documents, conducting legal research, and assembling exhibits. -Reviewed letters from incarcerated individuals and identified potential cases. -Performed office duties such as delivering legal documents, conducting legal research, and assembling exhibits.","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"People\'s Law Office","title":"Intern"}],"url":""},{"company":"North Shore Basketball Camp","company_id":null,"location":"","positions":[{"description":"-Planned and tailored weekly schedules depending on age and skill level of campers. -Supervised other counselors and communicated with parents. -Planned and tailored weekly schedules depending on age and skill level of campers. -Supervised other counselors and communicated with parents.","duration":"May 2006 Sep 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2007","start_date":"May 2006","subtitle":"North Shore Basketball Camp","title":"Camp Counselor and Director"}],"url":""}]', '["Ryan Paul “I have had the pleasure of working with Allie since the summer of last year and can say that she is easily one of the best internal recruiters I have ever worked with. Allie\'s follow up is unmatched and her communication sets the bar for what I know look for from my other clients. She makes sure to keep us and our candidates in the loop throughout the entire interview process which isn\'t often the norm these days. Allie is always upbeat and a pleasure to speak with. Her energy is contagious and I look forward to working with Allie for years to come.”","Allie Koolbeck “Allie was an incredible colleague during our time working together at Common Threads, and she demonstrated true leadership and intellect in the talent recruitment process. She was able to facilitate a collaborative, strategic hiring process, in which team members felt their voices were heard and needs met, and overall organizational goals were taken into account. I learned a lot from Allie in terms of how to conduct effective interviews and key considerations in recruiting and retaining talented individuals who would align with the company culture. Allie cares deeply about her work, has both technical knowledge and emotional intelligence, and is a highly effective communicator and mediator.”"]']### Assistant: The agent's job is to provide talent acquisition solutions, and today the user is reaching out to the agent because they need assistance in developing a recruitment marketing strategy for their organization.
### Human: Agent: ['Sally A. Murphy, JD, FLMI', "Experienced General Counsel with over 25 years' experience at insurance companies where legal and communication skills included acting as counsel and corporate secretary to the Board of Directors. Skilled in contract negotiations. Extremely organized, result oriented and detail-driven, well practiced in interactions with senior management and in management of all levels of the organization. Specialties: Corporate governance, life and health insurance, contract review and negotiation, ethics and compliance, cybersecurity, and regulatory matters.", 'Assistant Vice President, Lead Life Counsel at USAA', 'USAA Life Insurance Company', '[{"company":"USAA Life Insurance Company","company_id":"usaa-life-insurance-company","industry":"Insurance","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Nov 2021","subtitle":"USAA Life Insurance Company","title":"Acting General Counsel"}],"url":"https://www.linkedin.com/company/usaa-life-insurance-company"},{"company":"USAA","company_id":"usaa","location":"","positions":[{"description":"Currently serves as Assistant Vice President, Lead Life Counsel and Assistant Secretary of USAA Life Insurance Company and USAA Life Insurance Company of New York, providing counsel and support to USAA\'s Life Group on all legal matters. Specializes in corporate governance, product development, advertising, anti-money laundering, fraud and other matters. Also responsible for the management of legal and regulatory risk for the Life Company, and manages a talented team of six attorneys and three legal staff support members.","duration":"Aug 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Aug 2018","subtitle":"USAA","title":"Assistant Vice President, Lead Life Counsel & Assistant Secretary"}],"url":"https://www.linkedin.com/company/usaa"},{"company":"Royal Neighbors of America","company_id":"royal-neighbors-of-america","location":"Rock Island, Illinois","positions":[{"description":"Led a team of twelve talented attorneys, paralegals and legal assistants. Experienced with mutual and stock insurance companies as well as fraternal benefit societies. Responsible for establishing current and long-range goals, objectives, plans and policies for the Legal Division, subject to the company\'s strategic initiatives. Examined legal data to determine advisability of defending or prosecuting lawsuits. Ensured adherence to internal and federal and state regulatory legal and compliance policies and procedures as specified by each State’s Department of Insurance. Responsible for preparing, reviewing and negotiating all contracts and legal documents. Directed and oversaw all activities related to dynamic compliance. Advised the Company concerning transactions of business involving internal affairs, members, directors, officers and corporate relations with general public.Provided counsel on reinsurance, underwriting, payments of controversial or disputed claims, questions pertaining to ownership, beneficiary, surrenders and premiums. Provided legal counsel and advice to the CEO. Served as an officer of the Company in the role of Corporate Secretary.","duration":"Jun 2014 Aug 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2018","start_date":"Jun 2014","subtitle":"Royal Neighbors of America","title":"General Counsel & Secretary"}],"url":"https://www.linkedin.com/company/royal-neighbors-of-america"},{"company":"USAble Life and Life and Specialty Ventures, LLC","company_id":"usable-life","location":"","positions":[{"description":"Experienced governance, sales, marketing and IT attorney. Responsibilities included legislative tracking, product development, implementation of the Affordable Care Act, and oversight of the compliance program. Experienced governance, sales, marketing and IT attorney. Responsibilities included legislative tracking, product development, implementation of the Affordable Care Act, and oversight of the compliance program.","duration":"Apr 2011 Jun 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2014","start_date":"Apr 2011","subtitle":"USAble Life and Life and Specialty Ventures, LLC","title":"Vice President, Associate General Counsel and Chief Compliance Officer"}],"url":"https://www.linkedin.com/company/usable-life"},{"company":"American General Life Insurance Companies","company_id":"american-general-life-companies","location":"","positions":[{"description":"-Implemented and coordinated corporate law changes including statutory changes (home office address, records and books, name change), and others to ensure compliance with state and federal laws.-Handled legal issues for market conduct examinations.-Provided legal advice for compliance, product development, and state regulatory issues through legal research and tracking new legislation.-Drafted contracts and nondisclosure agreements for business lines and IT software / hardware. -Implemented and coordinated corporate law changes including statutory changes (home office address, records and books, name change), and others to ensure compliance with state and federal laws.-Handled legal issues for market conduct examinations.-Provided legal advice for compliance, product development, and state regulatory issues through legal research and tracking new legislation.-Drafted contracts and nondisclosure agreements for business lines and IT software / hardware.","duration":"Jun 2007 Feb 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2011","start_date":"Jun 2007","subtitle":"American General Life Insurance Companies","title":"Senior Counsel"}],"url":"https://www.linkedin.com/company/american-general-life-companies"},{"company":"Massachusetts Mutual Life Insurance Company","company_id":null,"location":"","positions":[{"description":"-Organized Board of Directors meetings, including logistics, agendas, minutes, and other matters. Served as Secretary or Associate Secretary of 95% of Company’s entities, which entailed organizing meetings, minute books, written consents, and delegations of authority. -Organized the Company’s annual meeting each year, including solicitation of proxies.-Managed administrative employees, including LAN administrators, law librarian, paralegals and secretaries. -Organized Board of Directors meetings, including logistics, agendas, minutes, and other matters. Served as Secretary or Associate Secretary of 95% of Company’s entities, which entailed organizing meetings, minute books, written consents, and delegations of authority. -Organized the Company’s annual meeting each year, including solicitation of proxies.-Managed administrative employees, including LAN administrators, law librarian, paralegals and secretaries.","duration":"Oct 1993 May 2007 13 years 8 months","duration_short":"13 years 8 months","end_date":"May 2007","start_date":"Oct 1993","subtitle":"Massachusetts Mutual Life Insurance Company","title":"Assistant Vice President, Associate Secretary & Counsel"}],"url":""}]', '["LinkedIn User “Sally is an astute attorney with a solid work ethic that understands the balance of satisfing the needs of a demanding client with achieving compliance with the law. Sally was easy to work with, and as I recall, she was able to easily navigate the politics of what was, at the time, an organization in upheaval, in order to quickly get the task at hand completed. She is an outstanding attorney.”","Michelle Harris, CSM “Sally served as my legal counsel at American General Life Insurance Company. As a Project Manager handling multiple, complex issues, I frequently needed legal advice that was concise and on-point. Sally was always very responsive to my questions and concerns, responding quickly to my requests and providing alternative solutions to legal issues. I would highly recommend Sally for any legal position that required experience, knowledge, communication and skill.”"]'] User: ['Shawn Reed', 'Experienced Project Manager with a demonstrated history working in the information technology and service industry with a strong art and design foundation.', 'Operations Project Manager at PMI Worldwide', 'PMI Worldwide', '[{"company":"PMI Worldwide","company_id":"pmiworldwide","industry":"Consumer Goods","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"PMI Worldwide","title":"Operations Project Manager"},{"description":"","duration":"Dec 2019 Feb 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2021","start_date":"Dec 2019","subtitle":"PMI Worldwide","title":"Program Manager, Engineering"},{"description":"","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"Pacific Market International","title":"Traffic Manager, US Creative Development Center"}],"url":"https://www.linkedin.com/company/pmiworldwide"},{"company":"The Quarto Group","company_id":"thequartogroup","location":"Bellevue, Washington","positions":[{"description":"","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"The Quarto Group","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/thequartogroup"},{"company":"Starbucks","company_id":"starbucks","location":"Greater Seattle Area","positions":[{"description":"Executed comprehensive project management services to support Global Creative Services and Business Unit deliverables. Responsible for all facets of print production management from concept development to production, ensuring best value, highest quality and timely delivery. Assisted in the development of sourcing strategies, managed suppliers and internal networks to deliver best in class performance for printed materials. Executed comprehensive project management services to support Global Creative Services and Business Unit deliverables. Responsible for all facets of print production management from concept development to production, ensuring best value, highest quality and timely delivery. Assisted in the development of sourcing strategies, managed suppliers and internal networks to deliver best in class performance for printed materials.","duration":"Aug 2017 Oct 2017 3 months","duration_short":"3 months","end_date":"Oct 2017","start_date":"Aug 2017","subtitle":"Starbucks","title":"Project Manager (Contract)"}],"url":"https://www.linkedin.com/company/starbucks"},{"company":"PageDNA","company_id":"pagedna","location":"Greater Seattle Area","positions":[{"description":"Project Manager responsible for onboarding and project management of all aspects of e-commerce storefronts, including technical integrations.Using PMP methodologies, developed and launched a Project Management system to guide new customers through the ecommerce solution process. Created a toolkit of standardized customer documentation designed to guide and educate them at each phase of the project. Assets included fact sheets explaining complex technical integrations, launch activities, milestone preparation instructions and project review processes.Received internal and external recognition for increasing new projects on time completion by 50% and scope creep to less than 2%.","duration":"Nov 2013 Aug 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2016","start_date":"Nov 2013","subtitle":"PageDNA","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/pagedna"},{"company":"InnerWorkings","company_id":"innerworkings","location":"San Francisco Bay Area","positions":[{"description":"Brand, sourcing and contract management for large fortune 500 retail clients, as an eCommerce Program Manager. Executed annual client review assessing profitability and contract negotiation. Managed internal and external professional service teams to support customer marketing initiatives.Chosen to lead the Western Regions internal Software Product Review board collecting and reporting findings of third party ecommerce software programs to the CTO and IT governance. Brand, sourcing and contract management for large fortune 500 retail clients, as an eCommerce Program Manager. Executed annual client review assessing profitability and contract negotiation. Managed internal and external professional service teams to support customer marketing initiatives.Chosen to lead the Western Regions internal Software Product Review board collecting and reporting findings of third party ecommerce software programs to the CTO and IT governance.","duration":"Feb 2008 Sep 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2013","start_date":"Feb 2008","subtitle":"InnerWorkings","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/innerworkings"}]', '["LinkedIn User “Shawn has been a wonderful asset to our team at The Quarto Group. She is always willing to help and has jumped right into create new project workflows, aid in organizational procedures and help guide us through new project development. Shawn has a strong knowledge of print production and project management. Shawn would be a wonderful addition to any team.”","Rob Lucier “Shawn and I worked together on several projects where she was on-boarding large customers. As head of software development, I can say that she made our lives much easier with clear organization of customer requests, and creative workarounds to solve problems without new development where possible. For example, our booklet pricing module was going through rapid development at the time, and she kept on top of what tools were available, worked directly with developers on changes, and helped us prioritize development to help the greatest number of customers. Shawn always goes the extra mile to understand customers and help them get what they need, and our customers repaid that in order volume and loyalty. ”"]']### Assistant: The agent's job is to provide legal counsel and support to insurance companies, specializing in corporate governance and regulatory matters. Today, the user is reaching out to the agent because they need assistance with contract negotiations for a new insurance product.
### Human: Agent: ['James Eichelman', 'Professional Summary James (Jim) Eichelman has enjoyed a 39-year career in the pharmaceutical and life science industries. During his career, he has established himself as a strategic and technical based expert in areas of data integrity, computer validation and controls, and regulatory expectations across GxP regulations through consultation, education, and leadership. Since retiring from large global pharmaceutical corporations, Jim has leveraged this experience and knowledge through the establishment of James Eichelman and Associates LLC. Business Experience Jim is viewed as a thought leader concerning data integrity, computer system validation and controls, computer system auditing and computer system quality management. During the latter portion of his career, he worked in a quality audit and assessment role for over 9 years, providing leadership for 8 of those years in auditing computer systems used in GLP, GCP, GMP, and GPP regulated operations. During his 39-year career in the pharmaceutical industry, Jim contributed in an individual role as well as more than 20 years managing and supervising people. He has been an active participant and presenter/educator at industry group events such as GAMP conferences and Great Lakes cGMP and Regulatory Science Forum. Jim provided leadership in developing/implementing enterprise strategies for ensuring appropriate controls were in place assuring integrity of the company’s regulated data, working extensively with industry-acknowledged expert Monica Cahilly of Green Mountain Quality Assurance. Since establishing James Eichelman and Associates, LLC in 2012, Jim has provided education and consultation services to a variety of drug industry and related companies, ranging from small start-up organizations to large, global enterprises. Besides serving clients under his own banner, Jim has also worked with numerous clients as a part of Jeff Yuen & Associates, Inc., Brian Neely & Associates, Inc. and PharmaKaleidoscope.', 'Founder and Principal Consultant, James Eichelman and Associates, LLC', 'James Eichelman and Associates, LLC', '[{"company":"James Eichelman and Associates, LLC","company_id":null,"location":"Greenwood, IN","positions":[{"description":"Education, auditing, consultation, and strategy development across GxP environments with specific capabilities in applying 21 CFR Part 11 and EU Annex 11 requirements to predicate rule situations. Education, auditing, consultation, and strategy development across GxP environments with specific capabilities in applying 21 CFR Part 11 and EU Annex 11 requirements to predicate rule situations.","duration":"May 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"May 2012","subtitle":"James Eichelman and Associates, LLC","title":"Founder and manager"}],"url":""},{"company":"Eclectic Images by Jim","company_id":null,"location":"Greenwood, IN","positions":[{"description":"Writer and photographer for Center Grove Community Magazine and Greenwood Community Magazine. Senior portraits, professional resume portraits, family and couples portraits, among other subjects. Writer and photographer for Center Grove Community Magazine and Greenwood Community Magazine. Senior portraits, professional resume portraits, family and couples portraits, among other subjects.","duration":"Jun 2014 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Eclectic Images by Jim","title":"Freelance Photographer & Writer"}],"url":""}]', '["Hector Munoz “I worked with Jim at Eli Lilly. Jim was a professional who too great pride in his work and always delivered quality products. He is a team player and quickly earns the trust of others.”","James (Jim) Byers “James has all the qualities you want in a business partner. He is smart, open to new ideas, willing to challenge in a constructive way and is passionate about his work.”"]'] User: ['Duy Vu, M.D.', 'Can speak French, English and Vietnamese Learning Chinese.', 'M.D.', 'private', '[{"company":"private","company_id":null,"location":"","positions":[{"description":"Consulting","duration":"Jul 1999 - Present 22 years 1 month","duration_short":"22 years 1 month","end_date":"Present","start_date":"Jul 1999","subtitle":"private","title":"Dr"}],"url":""},{"company":"US Oncology","company_id":"us-oncology","location":"Hudson","positions":[{"description":"Consulting and treating physician","duration":"Jul 1999 Jul 2008 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jul 2008","start_date":"Jul 1999","subtitle":"US Oncology","title":"Dr"}],"url":"https://www.linkedin.com/company/us-oncology"},{"company":"Cavell cancer center","company_id":null,"location":"","positions":[{"description":"Treating Physician","duration":"1979 2008 29 years","duration_short":"29 years","end_date":"2008","start_date":"1979","subtitle":"Cavell cancer center","title":"M.d"}],"url":""}]', '["“What a privilege to recommend Dr. Vu. While Dr. Vu is well-credentialed, there are many more qualities to be brought to light when considering him for your care. He always places the patient first. YOU are his priority when you are under his care. He is extremely knowledgeable in his areas of practice, he is compassionate to the patient and his family, he thoroughly researches information available to create a personalized treatment plan. If you want a doctor who is highly capable AND has a heart for his patients and a passion for his work, you should choose him. He is one of the few doctors I miss working with since leaving this practice.”","“A mentor in hematology / oncology who never failed to aid us in all of the laboratory departments.”"]']### Assistant: The agent's job is to provide consulting and strategy development services across GxP environments, and today, the agent is reaching out to the user to offer assistance with personalized treatment plans in the field of hematology/oncology.
### Human: Agent: ['Kevin Deaton', "I am an experienced IT professional that has served in various roles through my career. My passion is in networking and network security. I am a quick learner that is always working to expand my knowledge and understanding of IT systems, protocols, and best practices. Recently, I have been researching and deploying solutions to improve my organization's network security.", 'IT Network Engineer at Buckeye Power, Inc.', 'Buckeye Power, Inc.', '[{"company":"Buckeye Power, Inc.","company_id":null,"location":"Columbus, Ohio Area","positions":[{"description":"- Manage multi-site LAN, WAN, Wi-Fi, and VoIP system- Manage Next Generation Firewalls, VPNs, and IPS/IDS systems- Manage network connectivity for field devices via cellular and satellite connectivity- Manage CUCM, CUC, and CER clusters- Advise and assist configuration and management of power plant control systems- Assist help desk staff when issues are beyond their expertise- Train fellow IT staff on networking equipment, policies, and systems- Coordinated transition of network and phone systems from AEP for 3 power plants- Migrated security appliances from Cisco to Palo Alto and configured advanced security policies- Deployed Solarwinds NPM, NPA, NCM, and VNQM- Updated and created system documentation and diagrams- Deployed and currently manage Meraki MDM solution for company owned devices","duration":"May 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"May 2017","subtitle":"Buckeye Power, Inc.","title":"IT Network Engineer"}],"url":""},{"company":"Dublin Baptist Church","company_id":null,"location":"","positions":[{"description":"- Advise and provide support for all technological issues including networking, server administration, desktop support, email, and audio/video systems - Advise and provide support for all technological issues including networking, server administration, desktop support, email, and audio/video systems","duration":"May 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"May 2011","subtitle":"Dublin Baptist Church","title":"IT Consultant"}],"url":""},{"company":"WBNS-TV","company_id":"wbns-tv","location":"","positions":[{"description":"- Managed LAN, WAN, Wi-Fi, and VPN- Designed, planned, and transitioned all hardware to Cisco Nexus and Catalyst equipment- Deployed and managed Meraki wireless network- Configured and deployed TACACS, Cisco Prime and Cisco ISE- Researched, recommended, and implemented new network security systems and policies - Updated and created system documentation and diagrams- Trained fellow IT staff on equipment, policies, and systems- Installed, configured, and managed servers in VMWare Data Center- Managed on-air broadcast equipment including video servers, graphics system, camera and control room automation systems, and transcoding system- Microsoft SQL database administration- Created and/or modified scripts and .Net applications","duration":"Sep 2010 May 2017 6 years 9 months","duration_short":"6 years 9 months","end_date":"May 2017","start_date":"Sep 2010","subtitle":"WBNS-TV","title":"System Administrator"}],"url":"https://www.linkedin.com/company/wbns-tv"},{"company":"Integralink","company_id":null,"location":null,"positions":[{"description":"- Prioritized and delegated support tickets to Polling Specialists- Investigated and resolved advanced dealership/data problems- Trained and assisted Polling Specialists","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Integralink","title":"Senior Polling Specialist"},{"description":"- Technical customer support for clients in the United States and Canada","duration":"May 2009 Jun 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2010","start_date":"May 2009","subtitle":"IntegraLink","title":"Polling Specialist"},{"description":"-Customer and technical support as it pertains to extracting data from an automotive dealership\'s management system","duration":"Dec 2007 May 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2009","start_date":"Dec 2007","subtitle":"IntegraLink","title":"Intern Polling Specialist"}],"url":""},{"company":"Dublin Baptist Church","company_id":null,"location":"","positions":[{"description":"-Responsible for the church\'s current video broadcast system and audio systems at the off-site location (ARC)-Designed and constructed an audio/video booth for the church\'s contemporary worship service.-Transferred and configured existing and new hardware to the new booth.-Network security management, server upgrades, network upgrades and expansion, and user IT support. -Responsible for the church\'s current video broadcast system and audio systems at the off-site location (ARC)-Designed and constructed an audio/video booth for the church\'s contemporary worship service.-Transferred and configured existing and new hardware to the new booth.-Network security management, server upgrades, network upgrades and expansion, and user IT support.","duration":"Jun 2008 Sep 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2010","start_date":"Jun 2008","subtitle":"Dublin Baptist Church","title":"Intern IT Consultant"}],"url":""},{"company":"Mount Vernon Nazarene University","company_id":"mount-vernon-nazarene-university","location":null,"positions":[{"description":"- Prioritized and delegated work requests- Diagnosed and upgraded student software/hardware via email, phone, or appointment- Maintained campus network and provided technical support for students","duration":"Aug 2008 May 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2010","start_date":"Aug 2008","subtitle":"Mount Vernon Nazarene University","title":"Lead Technician"},{"description":"- Diagnosed and upgraded student software/hardware via email, phone, or appointment- Maintained campus network and provided technical support for students","duration":"Sep 2007 Jul 2008 11 months","duration_short":"11 months","end_date":"Jul 2008","start_date":"Sep 2007","subtitle":"Mount Vernon Nazarene University","title":"Technician"}],"url":"https://www.linkedin.com/company/mount-vernon-nazarene-university"}]', '["Joshua Kapsch “I\'ve worked with Kevin on and off over several years in multiple capacities and I have nothing but good things to say about him. He is a really great guy and I miss working with him. He is a very dependable, detail oriented and hard worker who is fun to work with. I have no doubt that he would continue to be a great asset to any organization that would be lucky enough to have him.”","Rick Salas “Kevin is always looking for ways to streamline services for the church. He has resolved many issues that have come up over the past few years as well as provided some very innovative products for us to use. He strives to listen and respond to what is needed and looks for the best options and is even willing to say when something will not work for our situation.”"]'] User: ['Benjamin Jemmott III -CEH, VCP6, CCNA', 'I am an information technology professional with a demonstrated history of working in the information technology and services industry. I am skilled in Windows, and Linux administration. I am also experienced and certified in protecting networks from the latest cyber security threats, and the configuration and administration of virtual environments.', 'IT Professional \| Certified Ethical Hacker \| Mentor \| Entrepreneur', 'Safe Tek Solutions LLC', '[{"company":"Safe Tek Solutions LLC","company_id":null,"location":"Hampton Roads","positions":[{"description":"","duration":"May 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"May 2013","subtitle":"Safe Tek Solutions LLC","title":"Computer Network/Security Consultant"}],"url":""},{"company":"SYNTECH","company_id":null,"location":"Virginia Beach, Virginia, United States","positions":[{"description":"","duration":"Feb 2020 Feb 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2021","start_date":"Feb 2020","subtitle":"SYNTECH","title":"Senior Network Engineer / Information Technology Services Team Leader"}],"url":""},{"company":"La Tienda - The Best of Spain","company_id":"tienda-inc-","location":"Toano, VA","positions":[{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"La Tienda - The Best of Spain","title":"IT Specialist"}],"url":"https://www.linkedin.com/company/tienda-inc-"},{"company":"Calvary Revival Church","company_id":"calvary-revival-church","location":"Norfolk, Virginia Area","positions":[{"description":"Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.","duration":"Dec 2012 Oct 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Oct 2016","start_date":"Dec 2012","subtitle":"Calvary Revival Church","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/calvary-revival-church"}]', '["Kevin Will “As a non profit that teaches students how people should conduct business I can\'t think of a better role model or example of this than BEN. He is always available and goes the extra mile to ensure that his customers are satisfied. ”","Gay White “Benjamin Jemmott is extremely knowledgeable in his field. He is dedicated to resolving issues in a professional and timely manner.”"]']### Assistant: The agent's job is to provide computer network and security consulting services, today they are reaching out to the user to discuss a potential collaboration on enhancing network security measures for the user's organization.
### Human: Agent: ['Nick Hooyman, PE, PMP®', "I am a creative mechanical engineer with over a decade and a half of engineering experience. I have led projects that developed new and innovative processes in rapid prototyping, data analysis and organization, and family-based design sets. I am consistently rated as one of the most highly valued members of my engineering teams for my high output, ability to coach my peers, and how well I provide engineering support across organizations. I also have a passion for STEM education at the high school and college level. I taught a high school introduction to engineering class that was very well-regarded by colleagues and my students' parents.", 'Experienced engineering leader', 'Metso Outotec', '[{"company":"Metso Outotec","company_id":"metsooutotec","industry":"Machinery Manufacturing","location":"Waukesha, Wisconsin, United States","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Metso Outotec","title":"Technical and Project Documentation Manager"}],"url":"https://www.linkedin.com/company/metsooutotec"}]', '["Brian Broga “Nick and I worked together directly for his entire tenure at Buell. During that time, I was consistently impressed with his professionalism, problem solving skills, and his communication style. Nick was very thorough in his work. He did an outstanding job documenting what he did, why he did it, and what the results were. More important, he was able to communicate technical details to almost anyone - whether they were technical or not. I believe Nick has a very bright future and I will genuinely miss working with him.”","David J Schofield “Nick and I collaborated as part of a core team on several projects, a few which were leading edge technologies that required great attention to detail - Nick\'s desire to dig deep into the ‘how’ and ‘why’ aspects of a given problem were a huge asset to our team. He made sure that our design path was on track in regards to quality assurance and product integrity. Nick frequently exceeded expectations by creating several ‘Knowledge Base Entries’ - these were essentially short technical papers and random learnings which could then be viewed by anyone at Buell via our intranet. Besides Nick’s technical skill set, he is simply a great guy with an awesome sense of humor. Nick and I were both part of the Buell company newsletter. Nick wrote many highly entertaining articles, and I sometimes wondered why he didn’t become a writer! I’m certain that Nick will have the same positive impact at his next company that he had on Buell.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support across organizations. Today, the agent is reaching out to the user because they need assistance in resolving a complex electronics issue on the production line.
### Human: Agent: ['American Translation Partners, Inc.', 'American Translation Partners (ATP) is an international network of language professionals. We assist government, legal, medical, insurance, technical, financial, internet, software and various other markets with translators, interpreters, project managers, and linguists in more than 200 language pairs. Our services include Document Translation, Interpretation, Website Globalization, Software Localization, Audio Transcription, Desktop Publishing (DTP), Brand Name Analysis, and more. Since our inception, our objective has been to set new standards for the translation industry. Throughout the years we have assisted hundreds of clients with thousands of interpretation and translation projects. We have developed a high caliber reputation through exemplary quality control, meticulous attention to detail, and total client satisfaction. Our clients know they can trust us for punctual delivery and professional results that consistently exceed their expectations. We try hard to innovate beyond the norms of the industry and believe that ‘status quo’ is not good enough. Our clients deserve better! Although the translation industry has been around for centuries, it is still evolving, with new ideas and technology altering its future on a regular basis. ATP is committed to progress in the areas that directly benefit the client, and therefore raise the standards throughout the industry. Specialties: The ideal business relationship we create with each client is based upon a long-term, strategic alliance. Our goal is to “Empower Your Organization Through Language”.', 'Excellence Beyond Words', 'American Translation Partners', '[{"company":"American Translation Partners","company_id":null,"location":null,"positions":[{"description":"We give you: 1. Our guaranteeWe guarantee accuracy, confidentiality and timeliness. We adhere to the highest professional standards, and our meticulous review process ensures the quality of every project. American Translation Partners is fully insured by Lloyd’s of London Insurance.2. A free estimateAfter reviewing your document (or sample), we will give you a free estimate for our services. Usually we are able to complete our estimate within a day of receiving your information. We base this estimate on several different factors including word count, language pair, technical content, turnaround time, formatting and output requirements, among others.3. A scheduleWe will set target deadlines for the translation and keep you informed of the project’s status. We also will provide, in writing, dates by which revisions must reach us for inclusion into the final translation. Should you miss these dates, we will advise you of the new translation delivery date.4. A top-notch translationWe will deliver a completed document in the chosen medium that conveys your message and uses industry-specific terminology. The document will be addressed to the target audience you define and delivered on schedule.","duration":"Jul 1998 - Present 23 years 10 months","duration_short":"23 years 10 months","end_date":"Present","start_date":"Jul 1998","subtitle":"American Translation Partners","title":"Interpreter / Translator"},{"description":"SUMMARYWe are an international network of language professionals assisting government, legal, medical, insurance, technical, financial, internet, software, and various other markets with translators, interpreters, project managers, and linguists in more than 200 language pairs. Since our inception, our objective has been to set new standards for the language industry. We have developed a high caliber reputation through exemplary quality control, meticulous attention to detail, and total client satisfaction. Our clients know they can trust us for punctual delivery and professional results that consistently exceed their expectations.TOPIC SPECIALTIESAsides from our core competencies in business, legal, government, medical, and insurance industries, we also specialize in numerous Global Industries – contact us today!Among our service offerings are document translation; consecutive/simultaneous interpreters; software localization; website globalization & audio transcription to name a few. We work with thousands of certified and accredited linguistic experts in more than 200 language pairs. We are confident that we can provide the necessary ongoing support for your organization & any of your linguistic requirements to help you penetrate overseas markets & succeed in today\'s global economy.","duration":"Jan 2000 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Jan 2000","subtitle":"American Translation Partners","title":"Language Services"}],"url":""}]', '["Scott Crystal “ATP started off back in 1998 as provider of consecutive interpretation services for law firms, medical facilities, and insurance companies. Over the course of just a few years, ATP expanded its service offering to include, simultaneous interpretation, translation, desktop publishing, multilingual forensic transcription, brand name analysis surveys, software localization, to website globalization. Focused on superior quality services, ATP deliver responsive, responsible, and reliable language services in over 200 language pairs today. I am proud to be a part of such a great company and hope all those that have been on ATP\'s team have grown form their experiences. It is with great pleasure to recommend ATP as a top-notch language service provider to anyone in need!”","maria lopes “I know American Translation Partners since it began as an independent contractor/linguist . It provides great services to legal, medical, business community.”"]'] User: ['David L. Lauman', 'Facilitates value-added communication between English and Spanish speakers at international, business, legal, immigration, medical and other encounters. Check David out in the video below, please visit www.2020translations.com, and thank you for your interest! Further questions? Please call David at +1.303.667.6082.', 'Real-time spoken Spanish translator (=interpreter).', '20/20 Translations, Inc.', '[{"company":"20/20 Translations, Inc.","company_id":null,"location":"Denver, CO","positions":[{"description":"Spoken and written Spanish translation expert specializing in legal, business, healthcare and conference settings. For more information, please visit: www.2020translations.com. Thank you! Spoken and written Spanish translation expert specializing in legal, business, healthcare and conference settings. For more information, please visit: www.2020translations.com. Thank you!","duration":"Jan 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Jan 2007","subtitle":"20/20 Translations, Inc.","title":"Consultant Translator/Interpreter"}],"url":""}]', '["Carrie Herrera Niesen “I found David and 20/20 Translations through the Colorado Translators Association directory and am thankful I did. My husband and I were looking for an interpreter and translator for our immigration interview to simultaneously interpret the day of and translate documents beforehand. Throughout the stressful preparation process, David was a pleasure to work with - his timely communication, professionalism, and experience gave me peace of mind. It was a relief to have worked with David as I knew I could count on him to not only be there for the interview, but to deliver on the translations in a tight turnaround time. David was thorough and professional upon meeting and took care of details I wouldn\'t have thought of. I highly recommend David and his services.”","Rose-Anne Tifre “Should you need an EXCEPTIONAL Spanish-language translator or interpreter you can trust whose work is commendable, I highly recommend David Lauman. David translated an awards acceptance speech I made last week at the NYC Hispanic Chamber of Commerce event. His work was professional, expedient and more importantly he interpreted the speech EXACTLY how I envisioned it flowing. From court interpretations to creative media communications needs, David is your pro and go-to translator. Happy to connect anyone inside and outside of my network to David - he does great work!”"]']### Assistant: The agent's job is to facilitate value-added communication between English and Spanish speakers at international, business, legal, immigration, medical, and other encounters. Today, the user is reaching out to the agent because they need professional Spanish translation and interpretation services for their upcoming immigration interview.
### Human: Agent: ['Randy Gonzalez', 'Hello, my name is Randy and I create innovative e-commerce solutions and dynamic user interfaces empowering businesses to grow relationships with their customers. Each project is a unique and exciting opportunity to build partnerships, and build long-lasting relationships. As an independent contractor, my passion for the last 17 years has been to grow my expertise to stay innovative and modern. Some featured skills are Javascript, Node, React, jQuery, WebPack, PHP, Wordpress, Shopify, Cake, Bootstrap, & of course GIT. LearningFuze mentor! Skill set: • Front-end Developer • User Interface Design • Responsive Web Design • Mobile & Tablet App Design • Photoshop, Illustrator • HTML5 / CSS3 / JS / NODE / REACT / REDUX • Wordpress theme/plugin developer • Object-oriented PHP frameworks, CakePHP, Laravel', 'Front-End Web Developer', 'Shift Agency LLC', '[{"company":"Shift Agency LLC","company_id":null,"location":"South Orange County","positions":[{"description":"","duration":"Feb 2013 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Feb 2013","subtitle":"Shift Agency LLC","title":"Front End Developer"}],"url":""},{"company":"Calvary Chapel Downey","company_id":null,"location":"Downey, CA","positions":[{"description":"","duration":"Sep 2006 Feb 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2013","start_date":"Sep 2006","subtitle":"Calvary Chapel Downey","title":"Full-stack Developer"}],"url":""},{"company":"Digital Axis","company_id":"digital-axis","location":"","positions":[{"description":"Professional web development. Developed brands and web applications for non-profit organizations. Professional web development. Developed brands and web applications for non-profit organizations.","duration":"Jan 2001 Dec 2010 10 years","duration_short":"10 years","end_date":"Dec 2010","start_date":"Jan 2001","subtitle":"Digital Axis","title":"Front End Developer"}],"url":"https://www.linkedin.com/company/digital-axis"},{"company":"Trinet Internet Solutions","company_id":"trinet-internet-solutions","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Trinet Internet Solutions","title":"Web Developer"}],"url":"https://www.linkedin.com/company/trinet-internet-solutions"}]', '["Brandon Guthrie “Randy is a very talented designer/developer. He only practices the most professional methods of doing business, which means only the best work every time. I recommend him to anyone that needs any of his listed skills, because if he says he does it... He means it! Thanks Randy! -Brandon Guthrie Dream Design Labs”","Eric Turner “Randy is one of the brightest designers I have ever worked with. He is talented, visionary and hard working. I highly recommend him. He can do the project from start to finish and is great to work with.”"]'] User: ['Jason Graff', 'Experienced President with a demonstrated history of working in the information technology and services industry. Strong business development professional skilled in Business Planning, Sales, Storage, Customer Relationship Management (CRM), and Professional Services.', 'The Computer Ox, Owner', 'The Computer Ox', '[{"company":"The Computer Ox","company_id":"thecomputerox","industry":"IT Services and IT Consulting","location":"Palm Harbor, Florida","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The Computer Ox","title":"Small Business Owner"}],"url":"https://www.linkedin.com/company/thecomputerox"},{"company":"Tampa Bay Technology Group","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Aug 2008","subtitle":"Tampa Bay Technology Group","title":"President"}],"url":""},{"company":"Tech Data","company_id":"tech-data","location":null,"positions":[{"description":"","duration":"Oct 2006 Sep 2014 8 years","duration_short":"8 years","end_date":"Sep 2014","start_date":"Oct 2006","subtitle":"Tech Data","title":"HP Hardware Engineer / Senior Sales Technician"},{"description":"","duration":"Oct 2009 May 2010 8 months","duration_short":"8 months","end_date":"May 2010","start_date":"Oct 2009","subtitle":"Tech Data","title":"IBM Senior Licensing Support Specialist"},{"description":"","duration":"Oct 2008 Oct 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2009","start_date":"Oct 2008","subtitle":"Tech Data","title":"OKI Data Product Sales Champion at Tech Data"},{"description":"","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Tech Data","title":"Pre Sales Hardware Support Engineer"}],"url":"https://www.linkedin.com/company/tech-data"},{"company":"First American Title","company_id":"first-american-title","location":"","positions":[{"description":"","duration":"Jan 2005 Dec 2006 2 years","duration_short":"2 years","end_date":"Dec 2006","start_date":"Jan 2005","subtitle":"First American Title","title":"Southeast Computer Depot Manager"}],"url":"https://www.linkedin.com/company/first-american-title"},{"company":"FDA","company_id":"fda","location":"","positions":[{"description":"","duration":"Jan 2002 Oct 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2004","start_date":"Jan 2002","subtitle":"FDA","title":"Computer Specialist, Southeast Region"}],"url":"https://www.linkedin.com/company/fda"},{"company":"Renaissance Cruises, Inc.","company_id":"renaissance-technologies-llc","location":"","positions":[{"description":"","duration":"Dec 1998 Dec 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2000","start_date":"Dec 1998","subtitle":"Renaissance Cruises, Inc.","title":"Systems Manager"}],"url":"https://www.linkedin.com/company/renaissance-technologies-llc"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Dec 1997 Nov 1999 2 years","duration_short":"2 years","end_date":"Nov 1999","start_date":"Dec 1997","subtitle":"Hewlett-Packard","title":"Peripherals Test Lead / Quality Assurance / Prototype Lab Tech"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Michael Stacks “Jason was a knowledgeable technician who was always eager to learn. He was open and eager for new challenges, and was always upbeat no matter the circumstances. I\'d love the chance to work in the same division with Jason again.”","Jared Zimlin “I have known Jason my whole life and can recommend him highly for his motivation and character. He is a top choice for any organization. Jared Zimlin”"]']### Assistant: The agent's job is to create innovative e-commerce solutions and dynamic user interfaces empowering businesses to grow relationships with their customers, and today the user is reaching out to the agent because they need assistance with developing a responsive web design for their small business.
### Human: Agent: ['Karina Villalobos', '"Motivation gets you going, but discipline keeps you growing" - John C. Maxwell', 'Client Success Manager at Hyport Digital, subsidiary of The N2 Company', 'Hyport Digital', '[{"company":"Hyport Digital","company_id":"hyportdigital","industry":"Marketing Services","location":"Wilmington, North Carolina, United States","positions":[{"description":"\\"As a full-service digital marketing team, Hyport Digital knows how to take your business to the next level, virtually speaking. Whether your website needs optimizing for search engines or you seek hyper-targeted digital marketing, Hyport Digital has the means to help your company thrive\\" \\"As a full-service digital marketing team, Hyport Digital knows how to take your business to the next level, virtually speaking. Whether your website needs optimizing for search engines or you seek hyper-targeted digital marketing, Hyport Digital has the means to help your company thrive\\"","duration":"Aug 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Hyport Digital","title":"Client Success Manager"}],"url":"https://www.linkedin.com/company/hyportdigital"},{"company":"The N2 Company","company_id":"the-n2-company","location":"Wilmington, North Carolina","positions":[{"description":"\\"N2 is the leader in our industry, creating custom publications that connect neighbors to neighbors and business owners to hard-to-reach customers. We’re passionate about turning neighborhoods into communities, it’s true, but that’s not our sole purpose. We’re really in the business of creating cool opportunities for our team members to work with people they actually like, where they are inspired to grow financially, relationally, and spiritually. Our flagship product — neighborhood publications — is our tool to create opportunities for our team\\"","duration":"Apr 2019 Aug 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2021","start_date":"Apr 2019","subtitle":"The N2 Company","title":"Strategic Growth Specialist"}],"url":"https://www.linkedin.com/company/the-n2-company"},{"company":"Equifax Workforce Solutions","company_id":"equifax","location":null,"positions":[{"description":"- Collaborated with sale account managers and executive leadership to foster and maintain existing client accounts - Created effective meeting agendas to capture appropriate client information, needs, and concerns - Functioned as a liaison with clients to assess their needs and coordinate with internal departments to ensure prompt delivery of projects and follow up requests - Provided virtual training and presentations on internal systems and applications within department - Demonstrated ability to work remotely with minimal supervision while effectively managing workflow","duration":"Jan 2018 Jan 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2019","start_date":"Jan 2018","subtitle":"Equifax Workforce Solutions","title":"Customer Service On-Boarding Lead"},{"description":"- Oversaw all call center operations and reported department activity directly to VP of Operations - Managed customer service team that entailed logistics support, data entry, and customer complaints - Reviewed quality assurance data, performed daily call audits and administered weekly metric reports- Conducted interviews, hired, trained and supervised all on-boarding employees- Organized, distributed and delegated tasks to agents on daily basis","duration":"Mar 2015 Dec 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2017","start_date":"Mar 2015","subtitle":"Equifax Workforce Solutions","title":"Client Relations Manager"}],"url":"https://www.linkedin.com/company/equifax"},{"company":"Plantation Village Retirement Community","company_id":null,"location":"Porter\'s Neck","positions":[{"description":"- Helped organized special dining events and assisted with resident meal orders- Provided excellent customer service to enhance the resident’s dining experience on daily basis - Promptly greeted and seating residents and their guests as hostess - Took and delivered orders to kitchen and bar areas and followed up on orders to ensure timely delivery - Helped organized special dining events and assisted with resident meal orders- Provided excellent customer service to enhance the resident’s dining experience on daily basis - Promptly greeted and seating residents and their guests as hostess - Took and delivered orders to kitchen and bar areas and followed up on orders to ensure timely delivery","duration":"Jan 2014 Mar 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2015","start_date":"Jan 2014","subtitle":"Plantation Village Retirement Community","title":"Fine Dining Server"}],"url":""},{"company":"New Hanover Regional Medical Center","company_id":"new-hanover-regional-medical-center","location":"Wilmington, North Carolina Area","positions":[{"description":"- Assisted in marketing events and special facility functions - Executed marketing and departmental request projects- Wrote press releases- Helped manage internal communication updates on employee website - Assisted in marketing events and special facility functions - Executed marketing and departmental request projects- Wrote press releases- Helped manage internal communication updates on employee website","duration":"Aug 2012 Dec 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2014","start_date":"Aug 2012","subtitle":"New Hanover Regional Medical Center","title":"Volunteer / Marketing and Public Relations Intern"}],"url":"https://www.linkedin.com/company/new-hanover-regional-medical-center"},{"company":"Cape Fear Community College","company_id":"cape-fear-community-college","location":"Wilmington, North Carolina Area","positions":[{"description":"- Assisted in the planning of medium to large scale events and college functions- Observed and learning about the phases of fund-raising, including prospect cultivation and donor stewardship- Coordinated with on-site catering vendors, party supplies, and student ambassadors on several occasions - Created, edited and produced promotional video clips for student scholarship fundraiser Gift of Education - Assisted in the planning of medium to large scale events and college functions- Observed and learning about the phases of fund-raising, including prospect cultivation and donor stewardship- Coordinated with on-site catering vendors, party supplies, and student ambassadors on several occasions - Created, edited and produced promotional video clips for student scholarship fundraiser Gift of Education","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Cape Fear Community College","title":"Marketing and Public Relations Intern"}],"url":"https://www.linkedin.com/company/cape-fear-community-college"},{"company":"The Children\'s Museum of Wilmington","company_id":"the-children%27s-museum-of-wilmington","location":"Wilmington, North Carolina Area","positions":[{"description":"- Organized lessons for children between the ages of 9 months and 7 years old- Planned gentle physical activities using tactile props and visual aids for a period of 45 minutes to an hour - Combined visual aids and action games with vocabulary-enriched songs - Taught in local children’s store (Learning Express) twice a week for free demonstration classes - Organized lessons for children between the ages of 9 months and 7 years old- Planned gentle physical activities using tactile props and visual aids for a period of 45 minutes to an hour - Combined visual aids and action games with vocabulary-enriched songs - Taught in local children’s store (Learning Express) twice a week for free demonstration classes","duration":"Dec 2012 Mar 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2014","start_date":"Dec 2012","subtitle":"The Children\'s Museum of Wilmington","title":"Spanish Instructor"}],"url":"https://www.linkedin.com/company/the-children%27s-museum-of-wilmington"}]', '["Camryn Miller “Karina is one of the sweetest women I’ve had the pleasure of working for so far in my career but she also has the strongest handshake, too. She is calm but determined and she takes on growth like it’s her second nature. Anytime, I’ve talked with Karina on her skills and interviewing she always asks questions on my thoughts or is eager to know if she’s on the right track with feedback, which, 99% of the time, she is. She’s been a delight to work with and I can only imagine where her hard work and determination will take her. ”","Meg Salvadore “Karina is the best kind of coworker. She is someone who thinks before she speaks, and never hesitates to help someone who needs advice or guidance. She knows how to listen and communicate effectively. Karina is very productive throughout her day, and is constantly putting in the work. If I ever have a question, I know Karina would be able to help me answer it. I truly love working with her. She makes me better. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage client success at a digital marketing company, and today, the agent is reaching out to the user because they need assistance in planning a high-profile event for their healthcare organization.
### Human: Agent: ['Akarsh Gupta', 'Team oriented Software Engineer with over 5 years of industry experience in building complex and scalable Data-Driven Applications. An enthusiastic, energetic, self-motivated team member with good communication and presentation skills always ready to utilize cutting-edge technologies.', 'Senior Software Engineer at Twilio Segment', 'Twilio', '[{"company":"Twilio","company_id":"twilio-inc-","industry":"Technology, Information and Internet","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Oct 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Twilio","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/twilio-inc-"},{"company":"Kargo","company_id":"kargo","location":null,"positions":[{"description":"","duration":"Aug 2021 Oct 2021 3 months","duration_short":"3 months","end_date":"Oct 2021","start_date":"Aug 2021","subtitle":"Kargo","title":"Senior Software Engineer"},{"description":"","duration":"Jan 2020 Oct 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2021","start_date":"Jan 2020","subtitle":"Kargo","title":"Software Engineer II"},{"description":"","duration":"Feb 2018 Jan 2020 2 years","duration_short":"2 years","end_date":"Jan 2020","start_date":"Feb 2018","subtitle":"Kargo","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/kargo"},{"company":"ALLEGRO ORGANIZATIONAL SOLUTIONS INC","company_id":"allegro-organizational-solutions-inc","location":"Charlotte, North Carolina Area","positions":[{"description":"● Implemented Donor portal, where a customer can manage one-time/recurring donations and generate receipts.● Integrated third party payment api (PaySimple). Design and Refactor code for existing applications.● Writing complex database queries to handle the data flow among applications in an efficient manner.Technologies: Java, PHP, JPA, Spring Boot, Security, AngularJS, MySQL, SQL. ● Implemented Donor portal, where a customer can manage one-time/recurring donations and generate receipts.● Integrated third party payment api (PaySimple). Design and Refactor code for existing applications.● Writing complex database queries to handle the data flow among applications in an efficient manner.Technologies: Java, PHP, JPA, Spring Boot, Security, AngularJS, MySQL, SQL.","duration":"May 2017 Dec 2017 8 months","duration_short":"8 months","end_date":"Dec 2017","start_date":"May 2017","subtitle":"ALLEGRO ORGANIZATIONAL SOLUTIONS INC","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/allegro-organizational-solutions-inc"},{"company":"RapidCircle","company_id":"rapid-circle","location":"Pune Area, India","positions":[{"description":"● Designed, developed, monitored and write algorithms for Ecommerce product following Agile Methodology.● Worked on Service oriented architecture, developing high performance REST services for mobile integration.● Developed Membership Management Solution, which also integrated with the E-commerce software product which is used to manage user roles, Authentication, Authorization and login module.● Part of fast-paced, passionate Engineering team who follows Best Practices. Building apps for web and big data.● Integrate Payment and Shipping API’s (Stripe, UPS, FedEx) to automate the payment and shipping flow.● Designed and Implemented Data Platform with a web interface for E-Commerce Admin on Hadoop Ecosystem to Query and visualize Sales and Inventory reports, increased efficiency by 60%.● Created Clickstream data ingestion for high volume of data using Kafka and moved data to Hadoop using flume.● Implemented production level personalized recommendation using Content-Based and Collaborative-Filtering using Apache Spark and Spark MLlib, Stored recommended products in Mongo DB, increased sales by 33%.● Worked on cluster size of 27 nodes/3 Racks of each 9 data nodes, processing over more than 100gb Technologies: Java, Scala, Spring MVC, Security, REST, JavaScript, Hadoop Ecosystem, AngularJS, JPA, MySQL","duration":"Dec 2014 Jul 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2016","start_date":"Dec 2014","subtitle":"RapidCircle","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/rapid-circle"},{"company":"Dell","company_id":"delltechnologies","location":"Bengaluru Area, India","positions":[{"description":"● Developed modern web app which centralizes the Leasing management for JLL, Spring, MVC, REST APIs, Java.● Test driven development, writing Junit Test cases, prepared technical design document for project specification.● Involved in release management, scrum notes, sprint reviews reports, project retrospectives, user stories in Agile.● ETL Design & Development and Testing of complex nature using Oozie, MapReduce, Hive Spark, Java, and Scala.● Won Dell champion award, top 4% employee of Dell over the Globe.Technologies: Java, Scala, Spring MVC, Security, REST, JavaScript, Hadoop Ecosystem, AngularJS, JPA, MySQL","duration":"Jan 2013 Nov 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2014","start_date":"Jan 2013","subtitle":"Dell","title":"Associate Software Engineer"}],"url":"https://www.linkedin.com/company/delltechnologies"}]', '["Kaushik K “The SharePoint tech guru of his batch as a new joiner back in 2013, I\'m glad to see that Akarsh is still as passionate about technology and continues to keep himself up to date with the latest and greatest. Consistently a top performer at work, he clearly stood out amongst his peers owing to his enterprising nature, technical acumen and ability to deliver on challenging assignments. I\'m positive that the exposure he has gained by working with other organizations and subsequently his post-graduation program would\'ve enhanced his skills and personality for the better. Undoubtedly, an asset to any team that he chooses to be a part of.. Kudos!”","Javeed Khan “Akarsh worked with me and could very well acknowledge and recommend his capabilities. Akarsh seeks \\"excellence\\" in everything he does, follows best practices and processes without fail, gels well with others and an asset to any team. He had learnt SharePoint very quickly and can easily be surpass peers of higher experience. I am sure he will do good in his career.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to provide technical consultation and support to clients. Today, the user is reaching out to the agent because they need assistance in integrating innovative web3 design concepts into their upcoming project.
### Human: Agent: ['Eugene Wolfson', 'Accomplished professional with solid experience in software design and development of financial-related applications running in C/C++/UNIX environment', 'Senior Software Engineer/Project Lead at Bloomberg L.P. (Fixed Income Electronic Trading)', 'Bloomberg L.P.', '[{"company":"Bloomberg L.P.","company_id":"bloomberg-lp","industry":"Financial Services","location":"New York, NY","positions":[{"description":"- Development of services supporting control and distribution of Money Markets (CP/CD/ECP/VRDN/UST) offerings provided by major dealers (C++/Unix). - On-going development, troubleshooting and upgrades for BOOM - Bloomberg\'s flagship Money Markets trading portal- Trading systems solutions for Freddie Mac- Design and implementation of Money Market Funds trading portal using SWIFT network, as well as Bloomberg-to-Bloomberg (for European markets) and ftp-based flows (US markets).- Working with Transfer Agents, Fund Vendors and Product Specialists on formulating business and programming specs for the implementations above- Provided technical leadership, project management (2-3 developers) and general guidance for the team","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Bloomberg L.P.","title":"Senior Software Engineer/Project Lead"}],"url":"https://www.linkedin.com/company/bloomberg-lp"},{"company":"Goldman Sachs Inc.","company_id":"goldman-sachs","location":"","positions":[{"description":"Trading Systems for US Taxable Money Markets products: design, development, analysis, enhancements, interviewing, training etc.","duration":"Mar 2004 Sep 2011 7 years 7 months","duration_short":"7 years 7 months","end_date":"Sep 2011","start_date":"Mar 2004","subtitle":"Goldman Sachs Inc.","title":"Senior Analyst/VP"}],"url":"https://www.linkedin.com/company/goldman-sachs"},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":"","positions":[{"description":"Development of LoanIQ - integral solution for loan origination, analytics and risk management.","duration":"Apr 2001 Mar 2004 3 years","duration_short":"3 years","end_date":"Mar 2004","start_date":"Apr 2001","subtitle":"Deutsche Bank","title":"Software Analyst/VP"}],"url":"https://www.linkedin.com/company/deutsche-bank"},{"company":"Moneyline/Merril Lynch","company_id":null,"location":"","positions":[{"description":"Development of framework of C++ services, supporting connectivity of Merrill Fixed Income trading systems to external electronic marketplaces (JUNO) .","duration":"Mar 2000 Mar 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2001","start_date":"Mar 2000","subtitle":"Moneyline/Merril Lynch","title":"Sr. Software Engineer"}],"url":""},{"company":"ILX (currently part of Thomson Financial)","company_id":null,"location":"","positions":[{"description":"Development of Price File server, containing all pricing information for a wide range of securites. Redesign and implementation of pseudo-SQL server, enabling users to run SQL-like quries on non-relational databases.","duration":"Apr 1997 Mar 2000 3 years","duration_short":"3 years","end_date":"Mar 2000","start_date":"Apr 1997","subtitle":"ILX (currently part of Thomson Financial)","title":"Sr. Developer"}],"url":""},{"company":"Motorola Cellular","company_id":"motorola-mobility","location":"Tel-Aviv, Israel","positions":[{"description":"Development of software for cellular switches","duration":"May 1995 Apr 1997 2 years","duration_short":"2 years","end_date":"Apr 1997","start_date":"May 1995","subtitle":"Motorola Cellular","title":"Programmer"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Amdocs","company_id":"amdocs","location":"Tel-Aviv, Israel","positions":[{"description":"Development of integrated solutions for Utility Billing","duration":"Oct 1993 Apr 1995 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 1995","start_date":"Oct 1993","subtitle":"Amdocs","title":"Developer"}],"url":"https://www.linkedin.com/company/amdocs"}]', '["“I had the pleasure of working with Eugene while on the Deutsche Bank Global loan system roll-out project. Eugene did a nice job on the project developing interfaces for the global and local reporting groups. He quickly gets a grasp on the project objectives and details of the tasks required. He is very technically competent. Eugene suggests alternative ways of solving problems and had suggested and implemented solutions that met and exceeded the requirements in terms of development time, functionality and reduced future maintenance requirements.”","“From his many years of experience, Eugene has acquired very sharp technical skills in many different areas of technology, particularly in C, C++, Java and databases on Unix/Linux platforms. Eugene is a real professional. He is easy to work with, has a pleasant demeanor, keeps his cool when others are losing theirs, multi-tasks well and can be relied upon to get the job done. He is client focused and his technical solutions show a clear understanding of the financial industry, particularly in Fixed Income processes and flows. Coupled with his technical skills, Eugene has a work ethic that propels him to go above and beyond what is expected of him in his role. He has a quick grasp of the issues on his projects and takes ownership of the problem space and creating the solutions.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to provide technical guidance and project management for software development in the financial industry. Today, the agent is reaching out to the user because they need insights on supply chain marketing and distribution operations for an upcoming project.
### Human: Agent: ['Cathy Acosta', 'I enjoy meeting clients and helping them meet the requirements for a financial transaction, I like all people, young, old, couples just starting out, they all interest me! In the financial world I enjoy helping people get mortgages but I also enjoy being on a committee that does good for the community I live in as well as my colleagues.', 'Mortgage Professional at UslendingCompany', 'UslendingCompany "Equal Housing Opportunity"', '[{"company":"UslendingCompany \\"Equal Housing Opportunity\\"","company_id":null,"location":"2830 N. Bechelli Lane Redding, Ca 96002","positions":[{"description":"Securing financing for 1st time homeowners, seasoned homeowners, veterans, and all those who require other financing options for purchasing your a home.MH financing is also available.Investment Properties Securing financing for 1st time homeowners, seasoned homeowners, veterans, and all those who require other financing options for purchasing your a home.MH financing is also available.Investment Properties","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"UslendingCompany \\"Equal Housing Opportunity\\"","title":"Mortgage Professional NMLS 272915/1850"}],"url":""},{"company":"Allied Mortgage","company_id":null,"location":"Redding, California Area","positions":[{"description":"Find a home loan product that suits my clients needs. Find a home loan product that suits my clients needs.","duration":"Feb 2004 Sep 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2008","start_date":"Feb 2004","subtitle":"Allied Mortgage","title":"Loan Officer"}],"url":""}]', '["Mindy Cronic “Cathy is an extremely dedicated and experienced mortgage professional who puts her client\'s needs before her own and works diligently to ensure a smooth transaction.”","Chris Haessig “I did web work for Cathy and she was always professional, and upbeat. I would definitely work with her again.”"]'] User: ['Dick Taylor', "For more than several years, I've helped people achieve their Real Estate goals and dreams in the Sales industry. Whether you are selling your home or purchasing one, call me. Licensed Customer Satisfaction Professional several years as a Real Estate Transactions Executive -Washington (Retired).", 'Retired', 'John L Scott Real Estate', '[{"company":"John L Scott Real Estate","company_id":"john-l-scott-real-estate","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"Jun 1997 - Present 24 years 4 months","duration_short":"24 years 4 months","end_date":"Present","start_date":"Jun 1997","subtitle":"John L Scott Real Estate","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/john-l-scott-real-estate"}]', '["Chris Falkenreck “Dick went above and beyond the call of a real estate agent when I hired him in 2007. He was able to remove the stress of what a first-time home buyer would experience and made the entire process painless. I was impressed with how patient he was during the search for my place. He wanted to make sure I was happy and would not stop looking at places until so. After being a real estate agent for 13 years, Dick\'s developed the ability to look at a place and, without hesitation, give you the pros and cons. This came in handy quite a number of times as I failed to pick up on something about the property, where Dick was all over it. Overall, I highly recommend Dick to be your real estate agent...he will always be mine.”","Shelley Sykes “I have had the pleasure of working with Dick on many occasions. He is a no nonsense, go get them kind of guy. He has amazing follow through and even better follow up. Nothing gets by him. He is never afraid to ask a questions when he is uncertain, always looking out for what is best for his clients. I would recommend Dick to anyone looking for a great real estate agent.”"]']### Assistant: The agent's job is to assist clients in securing financing for home purchases, and today the user is reaching out to the agent because they need assistance in finding a suitable home loan product.
### Human: Agent: ['michelle Morris', 'Experienced Kafka Platform Architect with a demonstrated history of creating real and visible business value through the effective use of technology and services.Information Technology professional with extensive experience architecting, planning, developing, and implementing enterprise architectures in support of business requirements and strategy.A natural servant leader that can lead and transform teams to become high performing team that deliver value and return on investment with predictable cadence. Proven track record in delivering solutions that meet strategic “time-to-market” windows while staying on budget.', 'Software Engineer Manager at The Home Depot', 'The Home Depot', '[{"company":"The Home Depot","company_id":"the-home-depot","industry":"Retail","location":"Atlanta Metropolitan Area","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"The Home Depot","title":"Software Engineer Manager"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"InterContinental Hotels Group (IHG®)","company_id":"ihghotels&resorts","location":null,"positions":[{"description":"","duration":"Jan 2019 Apr 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2020","start_date":"Jan 2019","subtitle":"InterContinental Hotels Group (IHG®)","title":"Platform Architect"},{"description":"Architected full stack application leveraging: Angular 2 - 4, Springboot (MVC pattern), Quartz, Drools, JDBC, REST & micro-services patternMentored externals & internal team members Built and supported Jenkins pipe in Cloudbees for CI/CDArchitected new framework for web module and leveraged AMP framework which boosted page performance by 400%","duration":"Jan 2017 Jan 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2019","start_date":"Jan 2017","subtitle":"InterContinental Hotels Group (IHG®)","title":"Senior Software Engineer Team Lead"}],"url":"https://www.linkedin.com/company/ihghotels&resorts"},{"company":"REACH Health inc","company_id":null,"location":"Alpharetta, ga","positions":[{"description":"Full stack development Engineered reporting features, leveraging: JDBC, REST, Spring MVCDeveloped reuse able GWT / GXT widgetsWrote and leveraged complex SQL queries: complex joins, aggregation, grouping etc Architected testing framework leveraged in TDD Full stack development Engineered reporting features, leveraging: JDBC, REST, Spring MVCDeveloped reuse able GWT / GXT widgetsWrote and leveraged complex SQL queries: complex joins, aggregation, grouping etc Architected testing framework leveraged in TDD","duration":"Feb 2015 Jan 2017 2 years","duration_short":"2 years","end_date":"Jan 2017","start_date":"Feb 2015","subtitle":"REACH Health inc","title":"Java Software Engineer"}],"url":""},{"company":"Smart Business Technologies","company_id":null,"location":"","positions":[{"description":"I engineered RESTful services while ensure all PIC certification requirements were met and leverage in JDBC API for multiple data sources. I initiated the use of JUnit for unit testing and SoapUI for system testing and started TDD policies usage. I provide guidance to QA team developing system wide testing functionality using SoapUI, Groovy and XML. I engineered RESTful services while ensure all PIC certification requirements were met and leverage in JDBC API for multiple data sources. I initiated the use of JUnit for unit testing and SoapUI for system testing and started TDD policies usage. I provide guidance to QA team developing system wide testing functionality using SoapUI, Groovy and XML.","duration":"Apr 2014 Jan 2015 10 months","duration_short":"10 months","end_date":"Jan 2015","start_date":"Apr 2014","subtitle":"Smart Business Technologies","title":"Java Software Developer"}],"url":""},{"company":"Menue Americas Corporation","company_id":"menue-americas-corporation","location":"","positions":[{"description":"I implemented the user interface, gaming platform and user data modeling which lead to increase user adoption. I created system wide and user-based animations in AS3, which included full screen functionality, leveling up animations, task completion and several others. I implemented the user interface, gaming platform and user data modeling which lead to increase user adoption. I created system wide and user-based animations in AS3, which included full screen functionality, leveling up animations, task completion and several others.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"Menue Americas Corporation","title":"Sr. Flash Developer"}],"url":"https://www.linkedin.com/company/menue-americas-corporation"},{"company":"Xquiste Studios","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2008 Jan 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2010","start_date":"Jan 2008","subtitle":"Xquiste Studios","title":"Web Developer"}],"url":""}]', '["Kenneth Strickland “It\'s my absolute pleasure to recommend Michelle. I\'ve been in technology from a senior engineer to lead architect for over 20 years. I\'ve worked with Michelle for 3-4 years as her mentor. If your company needs a brilliant, passionate, dedicated resource, I would not hesitate at all to recommend her for a lead/principal position. She one of those \'hard to find\' ones. I reviewed her code, methodology, and even went down the rabbit hole with her technical knowledge. She is really the ideal candidate, plus I\'ve witnessed her work ethic, top-notch. I\'ve always told her I\'d end up reporting to her one day. Which would be my pleasure.”","Mario Alba Perez “I rarely come across real talents who stand out like Michele. I had the pleasure of working with her for three years at IHG, collaborating on several develop projects. I was impressed by Michele’s ability to deal with even the toughest clients – effortlessly. That skill often takes years to develop among consulting professionals, but it seemed to come perfectly naturally to her.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals, and today the user is reaching out to the agent because they need assistance in finding qualified healthcare professionals for their community.
### Human: Agent: ['Paty Jewett', 'After being in the salon business for over 38 years, I still love the industry! Going to any and all educational seminars is my way of continuing my knowledge on all aspects of the business. I strive to give my clients the most up to date styles, using the best professional products on the market. My goal is to give my clients what they deserve...the best... in designing their "style" and customer service! Specialties: master colorist, designer, skin care', 'Independent Contractor Hair Stylist at Gallery of Hair Colorists (Avon,OH) and Independent Consultant for Rodan & Fields', 'Rodan and Fields', '[{"company":"Rodan and Fields","company_id":null,"location":"","positions":[{"description":"I would love to tell you about the Rodan and Fields Skin Care Company!! Not only do they have the BEST skin care products on the market today, but they also have the best residual income available!!Message or email me for details! [email protected] You may also check out my website:patyj.myrandf.com I would love to tell you about the Rodan and Fields Skin Care Company!! Not only do they have the BEST skin care products on the market today, but they also have the best residual income available!!Message or email me for details! [email protected] You may also check out my website:patyj.myrandf.com","duration":"May 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"May 2013","subtitle":"Rodan and Fields","title":"Independent Consultant"}],"url":""},{"company":"Rossi\'s Salon","company_id":null,"location":"152 Cleveland St., Elyria","positions":[{"description":"master colorist, personalized haircuts and styles, designer perming and natural nails master colorist, personalized haircuts and styles, designer perming and natural nails","duration":"Oct 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Oct 2010","subtitle":"Rossi\'s Salon","title":"Independent Contractor/Stylist"}],"url":""},{"company":"Hair-Razors Salon","company_id":null,"location":"8649 W. Ridge Rd. Elyria","positions":[{"description":"owner, stylist, payroll, bus. mgr. owner, stylist, payroll, bus. mgr.","duration":"Dec 1992 Oct 2010 17 years 11 months","duration_short":"17 years 11 months","end_date":"Oct 2010","start_date":"Dec 1992","subtitle":"Hair-Razors Salon","title":"Owner"}],"url":""}]', '["Emily Haury “Paty has a wonderful personality that makes people feel welcome and comfortable. She focuses on what her clients want and stays up to date on the latest styles and trends. She belongs in the cosmetology field and is extremely talented!”","Katherine Stiner “Professional and amazing hair artist. From 2 to 102, Patty can make you look and feel great!!”"]'] User: ['Cameron Amthor', 'Experienced Salon Owner with a demonstrated history of working in the events services industry. Skilled in Management, Customer Service, Sales, Small Business, and Leadership.', 'Stylist \| Owner at Lift Salon', 'Lift', '[{"company":"Lift","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Nov 2013","subtitle":"Lift","title":"Stylist \| Owner"}],"url":""},{"company":"Lift Salon","company_id":"lift-salon","location":"Georgetown, Texas","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Lift Salon","title":"Salon Owner, Stylist"}],"url":"https://www.linkedin.com/company/lift-salon"},{"company":"Breeze Salon","company_id":null,"location":"georgetown texas","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Breeze Salon","title":"Senior Stylist. Aveda Cutting Coach"}],"url":""}]', '["Michelle Aldridge “Cameron is everything you require and expect from a stylist. She listens to your requests, makes suggestions, and will let you decide. She is friendly, out-going, and fun to be around-ALL the time! LIFT Salon creates a family atmosphere, where you are always at ease...even if you are ready to get purple hair, or bangs, or anything other than your \\"normal.\\" Cameron and the staff make it a point to welcome you into their family. Cameron now sells the infamous line of Aveda products, which are Fantastic! There\'s also a little fun retail therapy going on...cute and fun shorts, jewelry, and well, you need to schedule an appointment today and see for yourself. And thank you Cam, for all the years of unbelievable hair styles, colors, and just plain \'ole fun.”","Tracy Swasey “Cameron is my go-to for cut and color. I can take her any picture and she can make it happen. I love going to Lift Salon. It’s like hanging out with my best friends and then I leave with amazing hair and maybe something super cute from the boutique. If you make Cameron your stylist, you’ll not be disappointed. Two thumbs wayyyyy up!”"]']### Assistant: The agent's job is to provide personalized haircuts and styles as an independent contractor stylist, and today the user is reaching out to the agent because they need a professional stylist for an upcoming event.
### Human: Agent: ['Dustina Colley', 'Experienced Senior Operations Manager with a demonstrated history of working in the transportation/trucking/railroad industry. Skilled in Operations Management, Analytical Skills, Freight, Communication, and Management. Strong support professional with a Bachelor of Arts (B.A.) focused in Psychology from University of North Florida.', 'Senior Manager Truck Operations at CSX Intermodal Terminals, Inc.', 'CSX Intermodal Terminals, Inc.', '[{"company":"CSX Intermodal Terminals, Inc.","company_id":"csx-intermodal-terminals-inc","industry":"Truck Transportation","location":"","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"CSX Intermodal Terminals, Inc.","title":"Senior Manager Truck Operations"}],"url":"https://www.linkedin.com/company/csx-intermodal-terminals-inc"},{"company":"CSX Transportation Intermodal","company_id":"csx-transportation-intermodal","location":null,"positions":[{"description":"","duration":"Oct 2014 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"CSX Transportation Intermodal","title":"Customer Service Manager"},{"description":"","duration":"Mar 2013 Oct 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2014","start_date":"Mar 2013","subtitle":"CSX Transportation Intermodal","title":"Customer Operations Manager"},{"description":"","duration":"Feb 2011 Mar 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2013","start_date":"Feb 2011","subtitle":"CSX Intermodal","title":"Customer Operations Representative"}],"url":"https://www.linkedin.com/company/csx-transportation-intermodal"}]', '["“I would like to recommend Dustina. I\'ve had the pleasure of working with Dustina for over a year now. I\'m very detailed and quick on my feet with tough decisions. Dustina holds these same attributes and more. She is proactive with the work she is handling and encourages her team to do the same as well. I can count on Dustina to be direct/honest and provide a resolution which is most important. Dustina would be a good canidate in her next career role. Dustina thank you for doing your job so well. You make it look too easy! Best of Luck to you”","“Dustina is committed to her work and always strives to improve.”"]'] User: ['Rachel Landstra', 'Experienced Logistics Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Customer Relations, Microsoft Applications, Leadership, and Account Management. Strong operations professional with a Bachelor of Science in Business Adminitration focused in Marketing and Logistics Management from Central Michigan University.', 'Logistics Project Leader at Ryder Supply Chain Solutions', 'Ryder Supply Chain Solutions', '[{"company":"Ryder Supply Chain Solutions","company_id":"ryder-supply-chain-solutions","industry":"Transportation, Logistics and Storage","location":null,"positions":[{"description":"Automotive LLP - GM Engineering","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Ryder Supply Chain Solutions","title":"Logistics Project Leader"},{"description":"Automotive LLP - Automotive Supplier Team","duration":"Jun 2017 Dec 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2019","start_date":"Jun 2017","subtitle":"Ryder Supply Chain Solutions","title":"Logistics Manager"},{"description":"Automotive LLP - Automotive Supplier Team","duration":"Dec 2015 Jun 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2017","start_date":"Dec 2015","subtitle":"Ryder Supply Chain Solutions","title":"Logistics Engineer"},{"description":"Automotive LLP - Automotive Supplier Team","duration":"Oct 2014 Dec 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2015","start_date":"Oct 2014","subtitle":"Ryder Supply Chain Solutions","title":"Senior Logistics Analyst"},{"description":"Automotive LLP - Automotive Supplier Team","duration":"Jul 2013 Oct 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2014","start_date":"Jul 2013","subtitle":"Ryder Supply Chain Solutions","title":"Logistics Analyst"}],"url":"https://www.linkedin.com/company/ryder-supply-chain-solutions"}]', '["✌🏻Sammie Bennett “Rachel was a great asset to our intern team this past summer. I could always count on her to take a task and get it done without any problem. Rachel has a great future ahead of her!”","Emily Pearce “In her role as a Promotions and Marketing Intern, Rachel demonstrated dedication and exceptional communication skills. She excels at customer service, is extremely creative, and works very hard to accomplish every task that is given to her.”"]']### Assistant: The agent's job is to manage truck operations at a transportation company, and today the user is reaching out to the agent because they need assistance with logistics projects and account management.
### Human: Agent: ['Greg Eberhardt, PMP', "Helping healthcare organizations across Southern California protect patients and staff with integrated safety and security solutions to meet the challenges of today's dynamic clinical environment.", 'Business Development Manager \| Convergint Healthcare Safety & Security Solutions \| Southern California', 'Convergint Technologies', '[{"company":"Convergint Technologies","company_id":"convergint","industry":"Security and Investigations","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Convergint Technologies","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/convergint"},{"company":"Independent Business Consultant","company_id":"independentbusinessconsultant","location":"","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Independent Business Consultant","title":"Principal"}],"url":"https://www.linkedin.com/company/independentbusinessconsultant"},{"company":"Rauland, a division of AMETEK, Inc.","company_id":"rauland","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Oct 2003 Sep 2018 15 years","duration_short":"15 years","end_date":"Sep 2018","start_date":"Oct 2003","subtitle":"Rauland, a division of AMETEK, Inc.","title":"President & CEO, Rauland California"}],"url":"https://www.linkedin.com/company/rauland"},{"company":"Thompson Engineering","company_id":"thompson-engineering","location":"Riverside, California, United States","positions":[{"description":"","duration":"Nov 1988 Sep 2003 14 years 11 months","duration_short":"14 years 11 months","end_date":"Sep 2003","start_date":"Nov 1988","subtitle":"Thompson Engineering","title":"President & CEO"}],"url":"https://www.linkedin.com/company/thompson-engineering"}]', '["Carl Cox “Greg is a highly organized and effective manager. He is also the one of the most ethical people I know. You can really trust Greg to do the right thing. I highly recommend Graig.”","Fred Passafiume “Fantastic organization skills, integrity, and honest ”"]'] User: ['Caroline M.', 'Experienced Sales Leader with a demonstrated history of building strong relationships. Skilled in Negotiation, business planning, management and business development with a Master of Science (M.S.) focused on Organizational Leadership.', 'Healthcare Consultant', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Self-employed","title":"Healthcare Consultant"}],"url":""},{"company":"MedicareCompareUSA","company_id":"medicarecompareusa","location":"Los Angeles County, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Aug 2020","subtitle":"MedicareCompareUSA","title":"Director of Physician and Agency Partnerships"}],"url":"https://www.linkedin.com/company/medicarecompareusa"},{"company":"Blue Shield of California/Promise Health Plan","company_id":null,"location":"California","positions":[{"description":"","duration":"Nov 2018 Aug 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2020","start_date":"Nov 2018","subtitle":"Blue Shield of California/Promise Health Plan","title":"Director of FMO/Agent Relations"}],"url":""},{"company":"GarityAdvantage Agencies","company_id":"garityadvantage-agencies","location":"","positions":[{"description":"---------► WHAT I OFFER: I assist brokers in finding the path to their success & to help them to become the best broker possible. As a Sales Management Professional with more than 15 years of experience in coaching & developing sales & customer contact teams to achieve high levels of success, I’ve partnered with a company that has decades of experience in assisting brokers with their needs. We help you stay competitive & on top of the market with training & new product announcements. WE PROVIDE: ♦ Outstanding Service♦ Competitive Products♦Top-Level Commissions♦ Wide Range of Insurance Markets♦ Specific Focus on the Rapidly Growing Senior Market♦ Fast Paced Team-Oriented Environment♦ Marketing Support♦ Webinars & Live Seminar Meetings♦ Assistance with Certification Requirements♦ Resources to Help Grow Your Business♦ Lead Programs♦ Maximize Your Selling Time♦ Earn Better Commissions♦ Targeted Lead Mailings♦ An Opportunity to Join the # 1 FMO in New England♦ First Call Resolution to Inquiries & Issues♦ A Team of Experts within the Industry---------► MY OBJECTIVES: I can help you give your clients the best service possible to meet their insurance needs. Our company offers tools & insight that keep you informed & can help you become a leading industry agent. Knowledge is power & our resources become yours to utilize for your maximum potential. Learn skills that take typically take years to develop. Make connections and network with industry peers to share ideas & experience. Do it all with a team-driven support system behind you every step of the way. ☛ YOUR NEXT STEPS: Help is only an email (or message) away. Find your way with the help of a dedicated professional. Health insurance is part of financial planning in today’s world. It’s not a product to sell, but a market with demands. Let me help you become a master in your field. You & your clients deserve the best.SPECIALITIES: Medicare \| Final Expense \| Sales \| Broker \| Agent \| Seniors","duration":"Sep 2014 Oct 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2018","start_date":"Sep 2014","subtitle":"GarityAdvantage Agencies","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/garityadvantage-agencies"},{"company":"Aetna","company_id":"aetna","location":"","positions":[{"description":"","duration":"Sep 2008 Sep 2014 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 2014","start_date":"Sep 2008","subtitle":"Aetna","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/aetna"},{"company":"CIGNA Healthcare","company_id":"cigna","location":"","positions":[{"description":"","duration":"Jan 2008 Sep 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2009","start_date":"Jan 2008","subtitle":"CIGNA Healthcare","title":"Individual Small Group Sales"}],"url":"https://www.linkedin.com/company/cigna"},{"company":"Healthnet","company_id":"health-net","location":null,"positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Healthnet","title":"Manager"},{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Health Net","title":"Taft Hartley/MPTN Manager"}],"url":"https://www.linkedin.com/company/health-net"},{"company":"MHN","company_id":"mhn","location":"","positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"MHN","title":"Account Manager"}],"url":"https://www.linkedin.com/company/mhn"},{"company":"Geneysis Conferencing","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Geneysis Conferencing","title":"Sales Manager"}],"url":""},{"company":"DSL.net","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"DSL.net","title":"National Sales Manager"}],"url":""}]', '["Mike Jasinski “Carolyn is second-to-none with respect to educating brokers on relevant and useful individual and group insurance products in the market. She is an expert at connecting the right products with the right brokers and never misses a beat. Every broker should have Carolyn or someone at her level on his or her team, or as a resource.”","Nazish Weaver, MHA, GDBS “My recommendation doesn\'t do justice to Carolyn\'s work ethic, leadership skills, and knowledge base, however, I take this opportunity to disclose that Carolyn has been and continues to be a great leader and teacher. She is perceptive, decisive, and astute when it comes to dealing with her team and clients. Her success speaks for itself, however, it is important to mention her professionalism and patient demeanor even in the most stressful situations. She handles situations with ease and has continued to grow in the industry while helping others grow as well. I was very lucky to have had her as a leader when I\'d just entered the industry. She truly knows how to impact all those around her. ”"]']### Assistant: The agent's job is to help healthcare organizations with integrated safety and security solutions, and today the user is reaching out to the agent because they need assistance in building strong relationships and business planning for their healthcare consultancy.
### Human: Agent: ['Hillary Fry', 'Session manicurist (commercial, runway, print) Industry Expert and Educator - helping nail professionals better understand the science and art behind their craft Over 15 years of management and training leadership experience in domestic and international sales/marketing and new market development', 'Nail/Beauty Expert', "Essie/L'Oreal", '[{"company":"Essie/L\'Oreal","company_id":null,"location":"","positions":[{"description":"Artist/Educator for essie Professional Product DivisionKnowledgeable in essie gel polish, essie Gel Couture extended wear, essie core polish, essie TLC (TreatLoveColor)National TravelScope includes:-Nail Artistry-New York Fashion Week/Mercedes Benz Fashion Week ArtistTraining:-Business Acumen-Salon ProfessionalismRepresentation:-Tradeshow Demonstrations-Private Events/Shoots-Client Care Artist/Educator for essie Professional Product DivisionKnowledgeable in essie gel polish, essie Gel Couture extended wear, essie core polish, essie TLC (TreatLoveColor)National TravelScope includes:-Nail Artistry-New York Fashion Week/Mercedes Benz Fashion Week ArtistTraining:-Business Acumen-Salon ProfessionalismRepresentation:-Tradeshow Demonstrations-Private Events/Shoots-Client Care","duration":"Dec 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Dec 2014","subtitle":"Essie/L\'Oreal","title":"Artist/Educator"}],"url":""},{"company":"self","company_id":null,"location":"http://www.hillaryfrynails.com","positions":[{"description":"Award-winning Beauty Professional specializing in gel nails and nail artistry (session and salon)Worldwide travel & trainingNew York Fashion WeekLondon Fashion WeekEvents include:• Mercedes-Benz Fashion Week Veteran – both backstage and front of house media coverage• C&C FW (nails for editors)• Ford Artists Beauty Suite (Chicago)• Milwaukee Journal-Sentinel Fall Fashion (editorial manicurist) Award-winning Beauty Professional specializing in gel nails and nail artistry (session and salon)Worldwide travel & trainingNew York Fashion WeekLondon Fashion WeekEvents include:• Mercedes-Benz Fashion Week Veteran – both backstage and front of house media coverage• C&C FW (nails for editors)• Ford Artists Beauty Suite (Chicago)• Milwaukee Journal-Sentinel Fall Fashion (editorial manicurist)","duration":"Jan 2010 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Jan 2010","subtitle":"self","title":"Nail Professional, Stylist & Trainer"}],"url":""},{"company":"Mastered","company_id":"mastered","location":"","positions":[{"description":"After my initial 12 month role as Ambassador, I\'m now serving another year in dual capacity as Global Event Host and on the Mastered Panel After my initial 12 month role as Ambassador, I\'m now serving another year in dual capacity as Global Event Host and on the Mastered Panel","duration":"Jun 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Mastered","title":"Global Host and Panel Member"}],"url":"https://www.linkedin.com/company/mastered"},{"company":"Solessence.com","company_id":null,"location":"","positions":[{"description":"May 2012 - Top Nail Polish SiteBeauty Blogger, Freelance Writer, Experienced blogger and industry professional, quoted beauty expert source and contributor for beauty industry reads including Nails Magazine, Nail Pro, and About.com. I share pro product discussion on my beauty blog, Solessence, and write for a consumer point of view on various sites. As a salon and editorial nail artist, I find joy in working with new materials and looks, but it always starts with a holistic approach to nail, skin and hand health.(ended 2010) Talk show radio host covering the business of beauty and fashion: Guests have included Celebrity Stylist Clinton Kelly, Celebrity Stylist David Zyla, Celebrity Colorist Jason Backe, Celebrity Hair Stylist Syd Curry, Nonie Crème of Butter London, Celebrity esthetician Renee Rouleau; Companies Poko Pano and Pevonia Botanica. Topics: Launches in the luxury market, Entrepreneurship, Mercedez-Benz Fashion Week, Blogger Controversy.Keywords: Brand relationships, soak off gel, nails, enhancements, ergonomics, nail art, celebrity, technique, reviews, fashion week, beauty, products","duration":"2006 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2006","subtitle":"Solessence.com","title":"Beauty Writer/blogger"}],"url":""}]', '["Dana Craig “Hillary has a passion for what she does and it shows in her attention to you. She\'s personable, being able to chat with anyone at anytime, as well as professional and knowledgeable in all the services she offers.”","Mary Beth Gahn-Harmon “Hillary is generous, a genius, and so much fun to work with. She always has a new design idea, and is willing to push the envelope and experiment to find the right look. My manicures are always great - often lasting longer than the manufacturers advertise - and she always has a product recommendation to answer any other beauty question I have.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide industry expertise and education in the field of nail and beauty, and today the user is reaching out to the agent because they need assistance with training and instruction in electronics and optics.
### Human: Agent: ['Allison A. Ellis', 'Dynamic B-to-B cybersecurity and enterprise tech marketing and communications professional with multi-discipline and multi-channel expertise in brand, product and corporate positioning and demand generation. Effective leader and cross-departmental collaborator with passionate belief in campaign, content and data-driven strategies that drive business results.', 'Director, Content Strategy at Appgate', 'Appgate', '[{"company":"Appgate","company_id":"appgate-security","industry":"Computer and Network Security","location":"","positions":[{"description":"Create and execute content marketing strategies in support of multi-channel demand generation programs for leading provider of Software-Defined Perimeter and Zero Trust Network Access. Create and execute content marketing strategies in support of multi-channel demand generation programs for leading provider of Software-Defined Perimeter and Zero Trust Network Access.","duration":"Mar 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Appgate","title":"Director, Content Strategy"}],"url":"https://www.linkedin.com/company/appgate-security"},{"company":"eSentire","company_id":"esentire-inc-","location":"Waterloo, Ontario, Canada","positions":[{"description":"For managed detection and response cybersecurity global leader, directed integrated multi-channel marketing strategies to support brand, product and channel awareness and fill lead generation/sales pipeline. -- Drove strategic brand awareness, new product introductions, website development, SEO/SEM, demand generation, ABM and customer marketing initiatives to meet top-of-funnel lead and MQL and marketing-generated revenue goals-- Led integrated team of marketers and contractors (Canada, USA and UKI); built in-house agency model with creative and web teams to rapidly execute campaigns, global and regional events and lead nurture programs; also worked with agencies-- Collaborated with product marketing, sales/business development, channel, public relations and customer success teams to develop high-value content, communications and collateral-- Managed channel programs, co-branded campaigns and collateral for sales partners, including CyberCollege training conference-- Built co-branded programs with alliance partners, including creating company’s first inbound marketing development fund with alliance partners to supplement spend and reach-- Planned, managed annual budget; reported on-going program/campaign metrics","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"eSentire","title":"Director of Integrated Marketing"}],"url":"https://www.linkedin.com/company/esentire-inc-"},{"company":"Self-Employed","company_id":"conscience-vc","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"Self-Employed","title":"Brand Marketing Consultant"}],"url":"https://www.linkedin.com/company/conscience-vc"},{"company":"70kft","company_id":"70kft","location":"Dallas, TX","positions":[{"description":"Delivered brand awareness and positioning strategies for diverse agency roster ranging from Fortune 100s to startups such as Hewlett Packard Enterprise, Verizon, Cyxtera, Virtustream, UiPath and StackPath. Initiatives included branding and rebranding, new company launches, channel marketing, content creation and integrated communications-- Conducted research and discovery to identify distinct brand and value propositions -- Advised and teamed with account management and creative teams to develop major brand initiatives and high-profile product and solutions campaigns, including website development, display advertising, sales enablement, tradeshow and experiential marketing, thought leadership, lead-generation email cadences and paid/organic social media-- For agency: member of new business development team; managed strategy, copy and social media teams; managed analyst firm relationships","duration":"Dec 2013 Dec 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2017","start_date":"Dec 2013","subtitle":"70kft","title":"Chief Strategist"}],"url":"https://www.linkedin.com/company/70kft"},{"company":"Keller Williams/The Ben Baker Team","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"• For top-producing, luxury market agent: brand identity, Web content, CRM, marketing material design/production, newsletters, direct mail, e-mail, social media management, and business development. Increased sales volume by more than 700% in farm areas.• In 2013, Ben Baker ranked 3rd in volume amongst individual agents for Keller Williams Dallas Preston Road, the highest producing real estate office in Dallas/Fort Worth with approximately 500 agents.• For clients: property/listing value proposition, listing marketing materials, photography, email marketing, social media management and results reporting.","duration":"Nov 2004 Dec 2013 9 years 2 months","duration_short":"9 years 2 months","end_date":"Dec 2013","start_date":"Nov 2004","subtitle":"Keller Williams/The Ben Baker Team","title":"Director of Marketing"}],"url":""},{"company":"Meeting Professionals International","company_id":"mpi","location":null,"positions":[{"description":"Executive team member of global association for the meetings industry with 20,000 members, 65 chapters and $20 million operating budget.• Managed staff of 15, including five directors.• Responsible for brand management, annual business and revenue planning, evolution of membership and educational program implementation and pricing strategies, new product, advertising, membership and revenue opportunities.• Oversaw integrated marcomm efforts including research, marketing, media relations, creative design, Web design and content, e-marketing, publications, public relations, crisis communications, tradeshow support, special events, and member and chapter communications.","duration":"Jun 2003 Nov 2004 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2004","start_date":"Jun 2003","subtitle":"Meeting Professionals International","title":"Vice President of Marketing"},{"description":"Responsible for all aspects of integrated marketing communications including brand management, marketing, media relations, creative design, Web design and content, e-marketing, publications, research, member and chapter communications, and educational conference, ad sales, supplier tradeshows and partner support.","duration":"Aug 2000 Jun 2003 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2003","start_date":"Aug 2000","subtitle":"Meeting Professionals International","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/mpi"},{"company":"Edelman","company_id":"edelman","location":"Dallas, TX","positions":[{"description":"Member of Dallas office executive team. As SVP, oversaw annual billings of $1.5 million+ and a department of 12, ranging from admin to vice presidents. Promoted four times, moving from account supervisor to senior vice president, corporate and brand positioning.• Represented clients such as Wyndham Hotels, La Quinta Inns, Comerica Bank, ClubCorp, Pizza Hut, Greyhound, Texas Tourism, Transwestern and Arvida; and consumer tech start-ups.• Activities included C-suite counseling, strategic planning for product launches, new offerings, grand openings, reflagging and expansion; corporate positioning, reimaging and rebranding campaigns; employee relations; tradeshow support and special events; crisis planning and management; media and investor relations.• Responsible for new business development, strategic client counseling, planning and program implementation, and staff supervision and development.","duration":"Nov 1991 Jul 2000 8 years 9 months","duration_short":"8 years 9 months","end_date":"Jul 2000","start_date":"Nov 1991","subtitle":"Edelman","title":"Senior Vice President, Corporate and Brand Positioning"}],"url":"https://www.linkedin.com/company/edelman"},{"company":"Keller Crescent","company_id":"keller-crescent","location":"Dallas, TX","positions":[{"description":"","duration":"Oct 1988 Nov 1991 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 1991","start_date":"Oct 1988","subtitle":"Keller Crescent","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/keller-crescent"},{"company":"Margulies Communications Group","company_id":"margulies-communications-group","location":"Dallas, TX","positions":[{"description":"","duration":"May 1987 Oct 1988 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 1988","start_date":"May 1987","subtitle":"Margulies Communications Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/margulies-communications-group"}]', '["Brent Haley “A true marketing strategist. Someone who can see the path through the forest and guide her clients with great Marketing messaging and go to market executions strategies. Grasps cutting edge technologies (mobile apps, cloud, RPA) and makes them market consumable. Look forward to working together again in future. ”","Kimberly Plaskett “When I worked for Allison at Edelman, I was just getting started in my career. As my manager, Allison was instrumental in helping me grow into the seasoned professional I am today. Her guidance, support and direction shaped me, and I learned so much from her expertise and experience. Allison has a tremendous wealth of knowledge in branding, marketing and communications. Her approach to any challenge is like a surgeon, assessing the problem and applying a strategic, methodical solution with a meticulous focus on the details to ensure a successful outcome. Allison\'s a creative thinker and encourages others to color outside the lines. She pushes you to go beyond your comfort zone and try new things. Allison gave me complete autonomy, but was always there to coach and support me when needed. Her management style was so impactful, in fact, I chose to emulate it with employees I managed later in my career. It goes without saying that Allison exemplifies the values that make great leaders. No matter what brand or organization she represents, she is involved to the core, and ensures that the best interests of the company and the people are first and foremost. She\'s direct, but also compassionate. Firm, but also flexible. Serious, but also humorous. Allison strikes the right balance, and that is something that people love about her. We\'ve kept in touch over the years, and I\'ve followed her career, watching her take on bigger, more exciting and more challenging roles with finesse and fortitude. I\'m honored to have worked with such an amazing and talented person.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to drive business results through content marketing strategies, and today the user is reaching out to the agent because they need assistance with strategic brand and executive communications initiatives for their consumer business group.
### Human: Agent: ['Gaurav Gaggar', 'Supply chain graduate who excels in business process modeling and supply chain strategy from the University of Texas at Dallas. Management experience in logistic & warehouse management, operations management, vendor management, and key stakeholder interactions in a fast-paced environment. Able to offer innovative and structured analytical thinking.', 'Site Logistics Lead at Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Facebook","title":"Site Logistics Lead"},{"description":"","duration":"Aug 2019 Mar 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2021","start_date":"Aug 2019","subtitle":"Facebook","title":"Regional logistics operations"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Southwest Airlines","company_id":"southwest-airlines","location":"Dallas, Texas","positions":[{"description":"","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"Southwest Airlines","title":"Supply Chain Intern - Purchasing"}],"url":"https://www.linkedin.com/company/southwest-airlines"},{"company":"The University of Texas at Dallas","company_id":"university-of-texas-at-dallas","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"The University of Texas at Dallas","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-texas-at-dallas"},{"company":"Facebook","company_id":"facebook","location":"Altoona, Iowa","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Facebook","title":"Regional Logistics Operations Intern"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"2AM By Anjali & Meha","company_id":"2am-by-anjali-&-meha","location":"","positions":[{"description":"1. Responsible for managing Inventory worth Rs. 2.5 million. 2. Helped reduce the logistic cost from 8.4% to 6.1% by practicing the concept of 3PL. 3. Reduced the number of RTV’s by 13% owing to implementing stringent quality checks of products. 4. Reduced the delivery time for Zone 2 & Zone 3 cities by 3 days. 5. Actively engaged with customers to understand their requirements on custom orders. 6. Actively engaged with customers in managing logistics of RTV and logistics of outward deliveries.","duration":"Mar 2017 Jun 2017 4 months","duration_short":"4 months","end_date":"Jun 2017","start_date":"Mar 2017","subtitle":"2AM By Anjali & Meha","title":"Operations Intern"}],"url":"https://www.linkedin.com/company/2am-by-anjali-&-meha"},{"company":"Pittie Group","company_id":"pittie-group","location":"Mumbai","positions":[{"description":"1. Export Responsibilities - Responsible for start to end management of exports via E-commerce platforms like Amazon US and Lazada.com for the United States and the South East Asian geography. 2. Market Research - Conduct primary market research and presenting the findings to the leadership team, helping them assess potential business partner\'s true market value and their brand positioning.3. ERP Implementation - Documenting the process flow of the distribution arm of the company, helping the company analyse the pain points in the supply chain and look for ERP implementation partners with regards to the same.4. Product Development - Responsible for start to end operations of a new brand (www.chakaachak.com) to be launched into the cleaning category space in the Modern Trade in India under the guidance of the CEO of the company.5. QSR business - Helping restructure the company - applying 5S philosophy to the stores aiding them to maintain hygiene, benchmarking of the products with market leaders in the yogurt space, exploring avenues of cost reduction, analyzing data sets to make sounder business decisions. 6. Data Analysis - An affinity for numbers makes me want to be a part of any and every sorts of data analysis that is carried about in the company; Created financial projections for a renowned TV channel, helped the Supply Chain team with business insights basis the sales figures at an account - region - warehouse level.7. Under the guidance of the CEO of the group, actively involved in new business development initiatives and strategies.","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"Pittie Group","title":"Business Analyst - CEO\'s Office"}],"url":"https://www.linkedin.com/company/pittie-group"},{"company":"General Mills","company_id":"general-mills","location":"Mumbai Area, India","positions":[{"description":"• Organizing the Demand Planning Process and generating forecasts by applying statistical methods.• Validate Sales Forecast and Drive Demand Planning KPI improvements.• Supply chain analytics to improvise on System generated volumes.• Collect feedback from supply planner on production and procurement constraints.• To work in close association with Scheduling and Deployment team to ensure there are minimum cuts and targeted level of service is achieved.• Prepare metric dashboard for review in S&OP meetings along with root cause analysis.• Ensure adherence to key S&OP process completion dates and escalation when necessary.• Conduct S&OP meetings & root cause analysis to improve key demand side metrics.• Update the forecast twice every month basis feedback from sales and communicate changes.• Trigger corrective actions due to unexpected demand variations.• Co-created an in-house tool called Linea to aid daily analysis of Demand Planners helping increase productivity by 12%.• Provide regular reporting and updates on key performance metrics such as forecast error and forecast bias.","duration":"Jun 2015 Mar 2016 10 months","duration_short":"10 months","end_date":"Mar 2016","start_date":"Jun 2015","subtitle":"General Mills","title":"Demand Planner"}],"url":"https://www.linkedin.com/company/general-mills"},{"company":"General Mills","company_id":"general-mills","location":"Mumbai Area, India","positions":[{"description":"•Rolled out the Spring Plan for Exports business. •Applied the 5S philosophy to the Haagen Dazs Sourcing International Share Point successfully.•Established a relationship between the inter-departmental KPI’s within the line function of Supply Chain.","duration":"Nov 2014 Apr 2015 6 months","duration_short":"6 months","end_date":"Apr 2015","start_date":"Nov 2014","subtitle":"General Mills","title":"Demand Planner( Intern)"}],"url":"https://www.linkedin.com/company/general-mills"}]', '["“Gaurav was a key contributor on a team that had two thirds of its IC\'s and Managers hired within 3 months of each other and with no experience in Data Center Operations. I provided the team a simple vision. You ran with it and ultimately allowed me to get standards and alignment in place quickly by showing your peers through your commitment and work ethic that the vision works. You are responsive to feedback, vocally self-critical, innovative and see the big picture quickly. We were able to take on a 5X growth factor and provide a higher level of service to local stakeholders. I’ve operated in a lot of fast paced operations, but this was the fastest, and least automated. We knocked it out of the park in almost every metric and most importantly we didn’t sacrifice quality, safety, or compliance which isn’t easy with the level of growth we experienced. Thank you, G, it’s been a great experience working with you!”","“Gaurav took my OPRE 6302 course on Operations Management in Fall 2017 and did extremely well. His final score was above 94.5% - one of the highest scores in a class of 55 students, for which he received a well-deserved grade of A. Gaurav is a highly dedicated student with a perfect 4.0 GPA who attended all the lectures of my course and turned in all the required assignments. His final exam was nearly flawless, earning him a near-perfect score of 98 points out of 100. In the classroom, he would often participate by answering some of my toughest questions or raising very valuable points. On a couple of occasions, he also pointed out small mistakes in my lecture notes, with suggestions on how to fix the problems. Gaurav is currently enrolled in my OPRE 6341 course on Retail Operations and is in good standing so far. He continues to participate in class and has completed all assignments so far. In my opinion Gaurav is a very intelligent, analytically-driven and dedicated student who has a true passion for the business world and high ambitions for a business career. He is a very pleasant person to talk to, always smiling and happy to engage in an interesting conversation. With his background in Supply Chain Management and the training he is current receiving at UT Dallas, I believe he has the potential to become a very successful, productive and respected manager and leader. I am happy to highly recommend him. Please do not hesitate to contact me if you have any questions. Dorothee Honhon Associate Professor of Operations Management Naveen Jindal School of Management The University of Texas at Dallas ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to analyze business operations and strategies, and today, they are reaching out to the user because they need to discuss potential collaboration opportunities in the supply chain marketing domain.
### Human: Agent: ['Melissa Gallagher, ND, LDT', 'I spent the first part of my career traveling and teaching internationally. The next phase of my career honed my skills towards business development, relationship management, HR outsourcing, recruitment, sales/service delivery team recruiting, training & development, and the project management of wellness programs and corporate based health initiatives & wellness fairs. I have aligned and integrated my business skills with my Health & Wellness training and educational background to help individuals and businesses create natural and healthy lifestyle choices and career choices. Specialties: Nutritional consulting, Health & Wellness Coaching, Wellness Speaking, Natural Medicine, Alternative & Homeopathic Medicine, Vitamins, Supplements, Herbal Products, Ionized Detox Foot Bath, Lymphatic Therapy, Enzyme Therapy, Natural Weight loss, Immune System, Treatment of Insomnia, wellness coach, CNHP, Organic and Vegan Diets, treat workplace stress, illness recovery, stress/anxiety, increased energy, chronic health problems, depression, CFS, detox therapies, lymphatic drainage', 'Naturopathic Physician, Author, Vlogger at Natural Health Resources', 'Natural Health Resources', '[{"company":"Natural Health Resources","company_id":null,"location":"Roswell Ga","positions":[{"description":"","duration":"Jul 2007 - Present 15 years 1 month","duration_short":"15 years 1 month","end_date":"Present","start_date":"Jul 2007","subtitle":"Natural Health Resources","title":"Naturopathic Physician, Author, Vlogger"}],"url":""}]', '["Walter Morey LION “Melissa recently provided an outstanding presentation as the key note speaker at an ABI-N meeting. Her skills as a speaker are professional and well honed. She develops a good rapport with her audience by providing creative interactive portions to her presentation which is very important as it keeps the audience motivated and aware. Her knowledge of and passion for the subject matter was obviously very complete. I would recommend Melissa as a speaker regarding any topic involving Health & Wellness at any level.”","Miguel Q. “I reported directly to Melissa at Interim Healthcare. Melissa\'s management style is that of a coach and partner. She will not micro-manage but rather helps you foster and build your skills set. During meetings with clients she was professional and remained cognizant that I was responsible for the client and set the stage for me to continue the business relationship. She is a fair and flexible manager but will hold you accountable for your objectives and goals.”"]'] User: ['Misty Batchelder', 'I am a human resources professional focused on driving organizational effectiveness through employee, team and leadership development. My experience in operations and across multiple industries such as Finance, Technology, Retail and Consulting allows me to help employees realize their contributions and potential, drive results and grow the business.• Human Resources• Organizational Development/Effectiveness• Change Management• Talent Management • Leadership Coaching• Operational Excellence', 'Human Resources, Organizational Effectiveness/Development, Change Management, Operations', 'Red Hat', '[{"company":"Red Hat","company_id":"red-hat","industry":"Software Development","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"Red Hat","title":"Change Manager"}],"url":"https://www.linkedin.com/company/red-hat"},{"company":"Mercer","company_id":"mercer","location":null,"positions":[{"description":"Designed and implemented a shared services model, knowledge management database, best practices guide and dashboard metrics within the Client Delivery organization consisting of 185 onshore and 80 offshore employees.o Significantly increased employee morale and retention of key talent.o Markedly improved both account management effectiveness and client satisfaction.o Implemented visible and meaningful KPI’s to evaluate baseline and track individual, team and organizational performance progress against objectives.Created, designed and delivered a formal organizational communication/connectivity strategy to Client Delivery, facilitating task prioritization, empowered decision-making and fostering an informed and engaged culture.o Reduced missed deliverables by 34% within 3 months following delivery of training.o Realized 80% adherence to best practices, reinforcing brand standards, employee confidence and continuity of service.o Markedly decreased secondary and tertiary clarification emails, creating time and space for employees to learn, innovate and grow their skills and relationships.Curated and delivered a soft skills training program to provide role clarity, identify/close knowledge gaps, promote emotional intelligence and address client escalations related to account management performance.o Identified role overlaps requiring accountability clarification and produced updated job descriptions, RACIs/swim lane process flows and associated talent development plans.o Created role based soft skills training modules to target development gaps and address notable client dissatisfiers.o Program contributed 21% to overall Client Delivery training goal for the year.","duration":"2017 May 2021 4 years","duration_short":"4 years","end_date":"May 2021","start_date":"2017","subtitle":"Mercer","title":"Principal, Client Delivery Change Management Lead"},{"description":"Combined Human Resources and Client Management areas of expertise to lead and direct Client Delivery team supporting third party administration of employee benefits programs. • Substantially improved both key talent and strategic client satisfaction following challenging implementations by leading employee retention efforts and client remediation plans.","duration":"Jan 2015 Apr 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2017","start_date":"Jan 2015","subtitle":"Mercer","title":"Senior Client Delivery Manager"}],"url":"https://www.linkedin.com/company/mercer"},{"company":"Delhaize America","company_id":"hannafordsupermarkets","location":"","positions":[{"description":"Built and managed new in-house team responsible for all facets of core and voluntary benefit plans, absence management and annual open enrollment during large-scale grocery banner merger and HRIS implementation.• Led the strategic change management effort to implement and communicate whole-system absence management policies that aligned disparate plans from several geographical regions to create equity• Served as vice president of the New England chapter of DMEC (Disability Management Employer Coalition) and delivered speech on creative return to work practices at national convention","duration":"Nov 2010 Jan 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2015","start_date":"Nov 2010","subtitle":"Delhaize America","title":"Manager of Benefits, Disability and Absence Management"}],"url":"https://www.linkedin.com/company/hannafordsupermarkets"},{"company":"Guiding Stars Licensing Company","company_id":"guiding-stars-licensing-company","location":"","positions":[{"description":"Drawing on client services experience from past Team Leadership role, managed and grew relationships with all manufacturing, retail and food service clients and provided consulting on strategic direction of implementations and ongoing operations.• Created policy and process documentation for all phases of food nutrition rating program implementation and client relationship management in flexible format to suit client/industry specific needs utilizing branding standards.• Encouraged increasing levels of responsibility and autonomy for direct reports while maintaining open communication lines for feedback to support development.","duration":"Sep 2008 Nov 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2010","start_date":"Sep 2008","subtitle":"Guiding Stars Licensing Company","title":"Client Services Manager"}],"url":"https://www.linkedin.com/company/guiding-stars-licensing-company"},{"company":"WEX","company_id":"wexinc","location":null,"positions":[{"description":"Managed third party administration account management team handling credit, receivables and customer service escalations for several national fuel providers. • Developed appropriate performance management and learning activities for team of 12 employees at varying levels, exempt and nonexempt, including morning huddles, weekly check-ins, staff meetings, and annual review process.• Provided subject matter expertise/coaching supporting Siebel CRM implementation activities for Portfolio Services department of 75 employees.","duration":"Jul 2003 Sep 2008 5 years 3 months","duration_short":"5 years 3 months","end_date":"Sep 2008","start_date":"Jul 2003","subtitle":"WEX","title":"Team Leader, Portfolio Services"},{"description":"Coordinated all facets of fast-paced Human Resources department: managed the employee recognition program, performed talent management screening interviews, supported benefits enrollment/administration, managed employee records and coordinated all training initiatives/delivery in conjunction with internal trainers and external learning vendors. • Grew the relationship with primary external training partner, Priority Learning, and contributed organizational development content to the program in the form of articles and interviews.• Worked closely with the business to assess training and development needs so that appropriate performance management, development and training activities could be delivered.","duration":"Jul 2001 Jul 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2003","start_date":"Jul 2001","subtitle":"WEX","title":"Program Specialist, Human Resources"}],"url":"https://www.linkedin.com/company/wexinc"}]', '["Mari-Lynn Winn, PMP “Misty was very detail oriented and was a strong advocate for clients. She managed a diverse group of client accounts and was dedicated to ensuring that clients received prompt, accurate and professional support from her as well as from the GS team. Misty transitioned to the new world of Guiding Stars as well as the parent company Hannaford Brothers very well and very quickly. She quickly earned the respect of her team, peers and supervisors due to her professionalism and team attitude. It did not take long for her value to the team to be realized and I can say I learned from her management style, business knowledge and never ending work ethic. I highly recommend Misty for any business opportunity.”","John Eldredge “Misty is bright, personable and responsive and did a terrific job managing the diverse needs of the Guiding Stars portfolio of licensing partners--including large supermarket chains and college dining halls.”"]']### Assistant: The agent's job is to provide wellness coaching and natural medicine expertise, and today, the agent is reaching out to the user in their capacity as a change manager at Red Hat to discuss potential collaboration on implementing wellness programs and initiatives for the company's employees.
### Human: Agent: ['Michael Burson', 'Proven success leading international businesses and growing high-performing agency sales forces for a top Fortune 100 firm. Broad experience including general management, leadership development, agent development, recruiting and retention of agents and managers, business planning and strategic planning. Extensive experience with Life Insurance, Annuities, Mutual Funds and Long Term Care. Adept at working within the organization to drive results. Specialties: Insurance Sales and Distribution Recruiting, Retention and Training Global Operations , Driving Organic Growth, Driving Sales and Profits, Leadership Development, Creative development of New Initiatives, Managing Large Scale Operations & Budgets, Talent Development, Motivational/Public Speaking', 'MD Burson Consulting LLC', 'Seguros Monterrey New York Life', '[{"company":"Seguros Monterrey New York Life","company_id":"seguros-monterrey-new-york-life","industry":"Insurance","location":"Monterrey Mexico","positions":[{"description":"Managing Partner - in charge on Management development, manpower growth and Sales Managing Partner - in charge on Management development, manpower growth and Sales","duration":"Apr 2015 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Seguros Monterrey New York Life","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/seguros-monterrey-new-york-life"},{"company":"HealthMarkets Insurance AgencySM","location":"","positions":[{"description":"","duration":"Nov 2012 Jan 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2015","start_date":"Nov 2012","subtitle":"HealthMarkets Insurance AgencySM","title":"Senior Vice President, Sales"}],"url":""},{"company":"New York Life Enterprises","location":"","positions":[{"description":"Developed the Asian Agency Distribution capability covering China, Hong Kong, India, South Korea, Taiwan and Thailand into a clear competitive advantage for New York Life. Leveraged U.S. NYL experience, systems and procedures as well as best practices. Assigned additional responsibility of the Mexico business in 2010. Advised and mentored the CEOs and Agency/Marketing heads of the 7 country operations with $581 million in sales and an agency field force of 62,000 agents and 4,800 managers. Developed the Asian Agency Distribution capability covering China, Hong Kong, India, South Korea, Taiwan and Thailand into a clear competitive advantage for New York Life. Leveraged U.S. NYL experience, systems and procedures as well as best practices. Assigned additional responsibility of the Mexico business in 2010. Advised and mentored the CEOs and Agency/Marketing heads of the 7 country operations with $581 million in sales and an agency field force of 62,000 agents and 4,800 managers.","duration":"2008 Jan 2012 4 years","duration_short":"4 years","end_date":"Jan 2012","start_date":"2008","subtitle":"New York Life Enterprises","title":"Senior Vice President and Chief Agency Officer"}],"url":""},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":null,"positions":[{"description":"Originally responsible for Recruiting and Retention, Women’s Market and College Intern Program. Promoted and assigned additional responsibilities of Cultural Markets, Experienced Agent Recruiting and Industry Relations. Subsequently promoted with additional scope and responsibilities to include all of the above as well as Manpower Growth, Agent Development, Management Development, District Agent program, Market Expansion, Advisory groups and Succession Planning. Worked closely with the 4 Zone Senior Vice Presidents and their management teams to ensure growth in these markets and success of the programs and initiatives.","duration":"1997 2008 11 years","duration_short":"11 years","end_date":"2008","start_date":"1997","subtitle":"New York Life Insurance Company","title":"First Vice President"},{"description":"Responsible for the recruitment, development and supervision of the agents in the office","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"New York Life Insurance Company","title":"Sales Manager/Partner"}],"url":"https://www.linkedin.com/company/newyorklife"}]', '["William Beaty “It has been my great pleasure to work with and manage Mike Burson directly over the last three years prior to my retirement in 2011. Mike joined NY Life International after a long and successful career with the NY Life domestic organization and very quickly took command of the Career Agency operation in Asia, gaining the respect and admiration of all he worked with. Mike has abundant experience and knowledge of successful and effective Agency organizations and quickly exhibited impact throughout Asia. He operates with a very high degree of energy and willingly gives and sacrifices for the good of the team and company. He can be counted on to operate effectively without supervision and will always embrace the highest standards for integrity and ethical behavior. These behavioral characteristics and competencies were recognized and quite valued by all within the company and throughout Asia leading to very trusted and effective relationships generating very positive improvement in results. Mike is exceptionally loyal and can always be expected to behave within the values of the organization, placing to good of the team above personal gain. I strongly recommend Mike for your consideration in the future. Bill Beaty”","Steve Ray “Mike developed the business plans, built and supervised teams, and accomplished tremendous results for New York Life\'s Agent Recruiting, Agent Retention, and Management Training. Mike accomplished simililar missions for New York Life\'s international divisions in China, India, and Mexico. If I were rebuilding a company, Mike Burson would be the first individual I would recruit to my team. Steve Ray”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to drive organic growth and sales in the insurance industry, and today the user is reaching out to the agent because they need assistance in developing effective email marketing strategies for their business.
### Human: Agent: ['Michelle Listim', "Hard working and willing to learn. With vast experience dealing with many different kinds of people and different software, I believe I am an ideal candidate to fit into almost any office where an office administrator is needed. I would especially like to work in a medical office and am pursuing a diploma in Medical Office Administration. I also have some experience with legal issues and could see myself working for an attorney's office. I love to research new things and am self directing once an assignment is given to me.", 'Office Administrator. Looking for Opportunities!', 'Carolina Family Practice & Sports Medicine', '[{"company":"Carolina Family Practice & Sports Medicine","company_id":null,"location":"North Carolina, NC","positions":[{"description":"Front Office, Answer phones, make appointments and input patient demographics into EMRs. Front Office, Answer phones, make appointments and input patient demographics into EMRs.","duration":"Jun 2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Jun 2012","subtitle":"Carolina Family Practice & Sports Medicine","title":"Patient Service Representative III"}],"url":""},{"company":"Amdocs Inc","company_id":null,"location":"Morrisville, NC","positions":[{"description":"Coordinating budgets and reducing operational costs in a multi-cultural environment. Serves as liason between clients, companies and vendors, building and sustaining cost-effective relationships. Manages employee care budgets for recognition awards and project events. Develops and implements office protocols and policies that drive productivity and profitability. Coordinating budgets and reducing operational costs in a multi-cultural environment. Serves as liason between clients, companies and vendors, building and sustaining cost-effective relationships. Manages employee care budgets for recognition awards and project events. Develops and implements office protocols and policies that drive productivity and profitability.","duration":"Aug 1993 Sep 2011 18 years 2 months","duration_short":"18 years 2 months","end_date":"Sep 2011","start_date":"Aug 1993","subtitle":"Amdocs Inc","title":"Office Administrator"}],"url":""},{"company":"Amdocs","company_id":"amdocs","location":"Tel-Aviv, Israel","positions":[{"description":"Interpreted hand written documents into technical documents to support various computer systems. Translated Hebrew messages into English using early e-mail to communicate with various sites around the world. Interpreted hand written documents into technical documents to support various computer systems. Translated Hebrew messages into English using early e-mail to communicate with various sites around the world.","duration":"1988 1991 3 years","duration_short":"3 years","end_date":"1991","start_date":"1988","subtitle":"Amdocs","title":"English Typist and Document Editor"}],"url":"https://www.linkedin.com/company/amdocs"},{"company":"Computerland Tel-Aviv","company_id":null,"location":"Tel-Aviv, Israel","positions":[{"description":"Ordered and checked on incoming shipments of computers from asian countries. As well as filing tax and shipping documents with the proper authorities to release hardware from customs. Communicated with corporate offices in the US through early style e-mail, and teletype. Ordered and checked on incoming shipments of computers from asian countries. As well as filing tax and shipping documents with the proper authorities to release hardware from customs. Communicated with corporate offices in the US through early style e-mail, and teletype.","duration":"Aug 1986 Jul 1988 2 years","duration_short":"2 years","end_date":"Jul 1988","start_date":"Aug 1986","subtitle":"Computerland Tel-Aviv","title":"Administrative Assistant"}],"url":""}]', '["Gadi Frenkel “I\'m familiar with Micki since her first day on board at Amdocs North Carolina from 1995 and worked with her for approximately 4 years. I would say laud and clear : the person that will hire Micki will get the best office administrator it can get. Micki has a huge \\"Nesuma\\" with a lot of kindness and vast experience especially in \\"knowhow\\".”","Haim Keren “I had the pleasure of working with Michelle and experienced her great enthusiasm and professionalism. She is great to work with, open and collaborative.”"]'] User: ['Joy Branyon', 'I have extensive experience in engineering project management and industrial engineering. I have transferred my skills and experience in project management and process development to the insurance industry.', 'Retired at No Morning Alarm. Inc.', 'No Morning Alarm. Inc.', '[{"company":"No Morning Alarm. Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"No Morning Alarm. Inc.","title":"Retired"}],"url":""},{"company":"Bateman, Gordon & Sands, Inc.","company_id":"bateman-gordon-&-sands-inc.","location":null,"positions":[{"description":"","duration":"Jan 2017 Feb 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2021","start_date":"Jan 2017","subtitle":"Bateman, Gordon & Sands, Inc.","title":"Business Analyst"},{"description":"I manage an accomplished team of IT, accounting, and personal lines insurance professionals. They teach me something new about the insurance industry every day. Bateman, Gordon & Sands Insurance has been in business over 60 years and we offer a unique service delivery program that includes a comprehensive risk analysis to identify and eliminate potential gaps and exposures in coverage with frequent reviews throughout the policy year to assure your unique needs have not changed.","duration":"May 2014 Feb 2021 6 years 10 months","duration_short":"6 years 10 months","end_date":"Feb 2021","start_date":"May 2014","subtitle":"Bateman, Gordon & Sands, Inc.","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/bateman-gordon-&-sands-inc."},{"company":"Broward Health","company_id":"broward-health","location":"North","positions":[{"description":"Neuro-telemetry Neuro-telemetry","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"Broward Health","title":"RN"}],"url":"https://www.linkedin.com/company/broward-health"},{"company":"Avocent","company_id":"avocent","location":"","positions":[{"description":"Program Manager, Management Systems DivisionDec. 2008 - May 2011Program Manager, Connectivity and Controls Division2006 - Dec. 2008AV and Serial Products, New Product DevelopmentResponsible for the management of cross-functional, global teams tasked with the simultaneous development of multiple new products. Additional responsibilities include identifying and implementing margin improvements on existing product lines, sales forecasting, and coordinating responses to and resolution of quality issues.","duration":"Feb 2006 May 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2011","start_date":"Feb 2006","subtitle":"Avocent","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/avocent"},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"Project Manager, Software Platform ComponentsResponsibilities included leading platform teams in the creation of new hardware and software platforms to support faster new product development for the business unit. The role involved project estimation and schedule development, risk management, defining and maintaining appropriate project staffing levels, and project scope management through the change control process. Project Manager, Software Platform ComponentsResponsibilities included leading platform teams in the creation of new hardware and software platforms to support faster new product development for the business unit. The role involved project estimation and schedule development, risk management, defining and maintaining appropriate project staffing levels, and project scope management through the change control process.","duration":"Apr 1998 Apr 2006 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2006","start_date":"Apr 1998","subtitle":"Motorola","title":"Project Manager, Government Enterprise Mobility Sector"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Delco Electronics","company_id":"delphi","location":"","positions":[{"description":"","duration":"Jun 1989 Mar 1998 8 years 10 months","duration_short":"8 years 10 months","end_date":"Mar 1998","start_date":"Jun 1989","subtitle":"Delco Electronics","title":"Industrial Engineer"}],"url":"https://www.linkedin.com/company/delphi"},{"company":"Naval Avionics Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1988 Jun 1989 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1989","start_date":"Jun 1988","subtitle":"Naval Avionics Center","title":"Industrial Engineer"}],"url":""}]', '["Tom Burke “I have the pleasure of working with Joy at Avocent. Joy is a consummate professional who organizational skills, discipline and dedication were only matched by her understanding of the business subtleties underlying her role. As such, Joy kept our projects true and on course. When one throws something over the fence to Joy, you know it is going to get handled and handled well. If a new challenge presented itself, Joy was not only there with a good understanding of the problem, she often had a solution already in mind. I would work with Joy again or hire Joy in a heart beat.”","Jeff Zipfel “Joy has a knack for making sure every detail of a program is covered. This allows the project teams to keep focus on their contributions to the goal with a keen eye on a successful endpoint. And when that time is reached, she\'s great at recognizing the first-shot wins while eliciting methods to resolve processes that didn\'t go quite according to plan.”"]']### Assistant: The agent's job is to manage employee care budgets, develop office protocols, and sustain cost-effective relationships, Today, the user is reaching out to the agent because they need assistance in implementing a comprehensive risk analysis program in the insurance industry.
### Human: Agent: ['Corey Ligon', 'I am the Creative Content Manager for Enthusiast Enterprises, a full suite marketing agency that also happens to be an industry leader in selling wheels, tires, & suspension. As one of the first employees brought on board, I have enjoyed growing a small team of graphic designers into a team of 30+ content creators generating over $150M per year across 9 unique brands. In my free time, I like exploring high-elevations, researching emerging concepts & technology, and making poor automotive investments.', 'Creative Content Manager', 'Enthusiast Enterprises, Inc.', '[{"company":"Enthusiast Enterprises, Inc.","company_id":"enthusiast-enterprises-inc","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Enthusiast Enterprises, Inc.","title":"Creative Content Manager"},{"description":"","duration":"Feb 2019 Jun 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2020","start_date":"Feb 2019","subtitle":"Enthusiast Enterprises, Inc.","title":"Graphic Design Lead"},{"description":"","duration":"May 2017 Feb 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2019","start_date":"May 2017","subtitle":"Enthusiast Enterprises, Inc.","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/enthusiast-enterprises-inc"}]', '["Alexander Martinez “Corey is the embodiment of a servant leader with a continuous improvement quality that can’t be copied. I’ve been able to work with Corey for over 3 years and during that time, Corey has been able to structure, build, empower, and lead a creative content team that sets the bar in the automotive aftermarket industry. While doing that, Corey has continued to embody what we needed as a leader in our organization, building succession plans, finding opportunities to improve efficiencies, and encourage continuous improvement classes with our content teams. Corey has a relaxed personality which makes him relatable to all levels of the organization and will lead the charge in any efforts as long as he is empowered to do so! ”","Kody Gasiciel “Corey\'s managerial ability and continuous improvement on his skills as a content creator and manager allows him and his teams to continue thriving and growing. He is able to work on numerous multi-cross departmental projects while maintaining structure and ensuring that everything is completed on time and with a focus on quality is proof of his professional aptitude on time management and project management.”"]'] User: ['Bruce Feinberg', 'Certified Public Accountant in Michigan and owner of Plotnik, Feinberg, and Associates, P.C. in southeast Michigan. Over 30 years experience in accounting, tax planning and management. Alum of Michigan State University. Strong communication, problem-solving, and analytical skills. Proactive leader who thrives in client relations and is eager to handle your businesses finances.', 'Owner, Plotnik, Feinberg & Associates, P.C.', 'Plotnik, Feinberg & Associates, P.C.', '[{"company":"Plotnik, Feinberg & Associates, P.C.","company_id":null,"location":"Lathrup Village, Michigan","positions":[{"description":"","duration":"1994 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1994","subtitle":"Plotnik, Feinberg & Associates, P.C.","title":"Owner"}],"url":""}]', '["“I would highly recommend Plotnik, Feinberg, Kief & Associates. Bruce is a meticulous accountant. His staff is organized and easy to collaborate with. Additionally, my father\'s business has utilized his services for years.”","“Bruce Fienberg is one of those gentlemen I am thrilled and proud to be associated with. He is giving of himself, compassionate, friendly and also incredibly smart in his profession. There\'s no other I would even consider using for my business ... I\'m a \\"client for life\\" and have been for over 15 years. Thank you, Bruce!”"]']### Assistant: The agent's job is to manage creative content for a marketing agency, while the user is reaching out to the agent because they need assistance with tax planning and management for their business.
### Human: Agent: ['David Wheeler', 'Passionate Video Producer and Production Specialist with corporate experience creating video for Microsoft, Hewlett-Packard, RealNetworks, and many Seattle based high tech companies. I excel at driving projects forward from concept through completion. Abilities to produce projects ranging from scripted studio, product or service demo, educational/training, location and event productions, and projects that require tight turn arounds and budget control. Excellent at nurturing client relationships, collaborating with team, and working with on screen talent to get relaxed, confident performances. Strengths include studio lighting, camera work, and editing.', 'Microsoft Premier Services', 'Filter, LLC', '[{"company":"Filter, LLC","company_id":"filterdigital","industry":"Marketing and Advertising","location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Filter, LLC","title":"Sr. Video Producer"}],"url":"https://www.linkedin.com/company/filterdigital"},{"company":"Filter, LLC","company_id":"filterdigital","location":"","positions":[{"description":"Microsoft Premier Services is a team that delivers world class support to Microsoft customers. Built on a suite of products and services, customers receive the best support available to keep their computing platforms operational with no downtime. As Sr. Video Producer for the marketing team, we deliver core messaging pillars and strategic messaging to sales teams and internal marketing groups to make sure business goals are aligned. I work with marketing teams throughout the production process including performing production and post production duties to deliver projects.","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Filter, LLC","title":"Sr. Video Producer"}],"url":"https://www.linkedin.com/company/filterdigital"},{"company":"TallThought Productions","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"* Documentary Production* 3D Animations* High Definition and 4K Video Prodution* Corporate Video Specialist * Audio Post Production* Directing, Producing, and Consulting* Proven Project Management Skills* Honest, Open, and Fair Business Etiquette","duration":"Jun 2007 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jun 2007","subtitle":"TallThought Productions","title":"Media Producer/Director"}],"url":""},{"company":"Filter LLC","company_id":"filterdigital","location":"Microsoft","positions":[{"description":"Served nearly five years as Video Producer for the Trustworthy Computing group at Microsoft where I managed a green screen studio producing media for several TWC groups including; Microsoft Security Response Center, Online Privacy, Ease of Access and Accessibility, Trusted Cloud Services, and other security product groups. Services included general corporate communications, executive announcements, product \\"how-to\'s\\", live multi-cam webcasts, live event production/coverage, and worldwide product tours.","duration":"Feb 2010 Oct 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2014","start_date":"Feb 2010","subtitle":"Filter LLC","title":"Video Producer"}],"url":"https://www.linkedin.com/company/filterdigital"},{"company":"RealNetworks","company_id":"realnetworks","location":"","positions":[{"description":"Managed corporate media productions effectivelyServiced over 15 internal clients inside a dynamic business modelPlanned and purchased capital equipment needs while growing clients and servicesManaged and grew staff Successfully provided technical and media assets for executive keynotes, product launches, web properties, new services and content offeringsAbility to communicate and achieve production goals across complex, and sometimes challenging and dynamic corporate landscape effectively","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"RealNetworks","title":"Medialab Manager"}],"url":"https://www.linkedin.com/company/realnetworks"},{"company":"Art Institute of Seattle","company_id":"art-institute","location":"","positions":[{"description":"Full time Instructor in Audio and Video coursesCreated curriculum for 13 different courses","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"Art Institute of Seattle","title":"Instructor"}],"url":"https://www.linkedin.com/company/art-institute"}]', '["“David is a highly collaborative, talented and creative producer. His work at Real was of the highest quality and he earned a well deserved reputation for reliability, integrity and high quality workmanship. He was also a pleasure to work with.”","“\\"Being a startup, working with David was both cost effective and time effective. He was able to address our production and budget requirements quickly and professionally where bigger production companies would not have been possible for us. The value of his work was superb in terms of turn-around, quality and professionalism. I would hire him again in an instant.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to produce high-quality videos for corporate clients, and today the user is reaching out to the agent because they need a video producer to create promotional content for their technology startup.
### Human: Agent: ['Hariram Natarajan', 'Graduate Student in Electrical and Computer Engineering with Telecommunications as main focus.I am highly passionate about learning Network Engineering automation and Computer Software.Currently at the University of Colorado Boulder,I have taken up the following courses that strongly bolster my interest:1)Network Systems2)Linux/Unix System Administration3)IP Routing Protocols4)Wireless LANs5)Distributed Systems6)Advance Telecom System Laboratory (Datacenter Networks)7)Advance Network SystemsI was previously employed in a leading Telecom Company(Bharti Airtel) where I was in-charge ofNetwork Planning,operations,deployment and Network-Quality and as an NetOps Intern at Comcast Cable. I was a Network Engineer in Arista Networks where I was contributing to the automation infrastructure there and working on validating many BGP Features. Technical Skills:Programming Languages:C,C++,Data Structures,Bash/Shell Scripting,Python,Puppet, Socket ProgrammingNetworking Technologies: : TCP/IP, VLAN, BGP, RSVP, ISIS-TE, OSPF, RIP, MPLS, DHCP, DNS, ARP, TCP, UDP, STP, RSTP, IPv6, IPSec, GRE, VRF, ACL, Ether Channel, Metro Ethernet , HSRP, Cloud Computing, AWS, Axure, GCPSoftware Tools:Cisco IOS, JUNOS, Putty, CentOS7, MS-Office, Eclipse, Ubuntu, Cisco Packet Tracer, GNS3', 'Production Network Engineer at Google', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"Google","title":"Production Network Engineer"}],"url":"https://www.linkedin.com/company/google"},{"company":"Arista Networks","company_id":"arista-networks-inc","location":"Santa Clara, California","positions":[{"description":"","duration":"Jun 2018 Nov 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2019","start_date":"Jun 2018","subtitle":"Arista Networks","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/arista-networks-inc"},{"company":"University of Colorado Boulder","company_id":"cuboulder","location":null,"positions":[{"description":"","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"University of Colorado Boulder","title":"Graduate Course Assistant for the course Distributed Systems"},{"description":"","duration":"Jan 2017 May 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2018","start_date":"Jan 2017","subtitle":"University of Colorado Boulder","title":"Graduate Student Assistant (Linux/Unix System Administration)"}],"url":"https://www.linkedin.com/company/cuboulder"},{"company":"Comcast","company_id":"comcast","location":"Greenwood village","positions":[{"description":"","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Comcast","title":"Network Engineering intern"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Bharti Airtel","company_id":"airtel","location":"Jaipur, India","positions":[{"description":"","duration":"Jun 2015 Jul 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2016","start_date":"Jun 2015","subtitle":"Bharti Airtel","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/airtel"}]', '["Dana Kring “I had the pleasure of working with Hariram during his internship with Comcast. He rose to every challenge we presented. He learned quickly, worked hard, and was great to work with! ”","Richard Bain “Hariram was the consummate intern eager to tackle challenges and go the extra mile to meet requirements. He and his partner jumped on a terminal server project that will save us countless man-hours in pre-work preparations. His insight, research, collaboration and final report was instrumental in providing a valuable and useful tool that validates out-of-band access required for any network maintenance activity on devices that are at-risk of network isolation. It was a joy working with Hariram and I certainly wish him the best in his future ambitions.”"]'] User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']### Assistant: The agent's job is to reach out to professionals in the industry to gather feedback and insights, and today, the agent is reaching out to the user to conduct a survey on business process improvement in corporate environments.
### Human: Agent: ['Scott Chrysler', 'Accomplished, award winning marketing professional with 16 years of experience running B2B and B2C strategies and tactics in the academic and professional training markets.', 'Marketing Director at Medscape', 'Medscape', '[{"company":"Medscape","company_id":"medscape","industry":"Wellness and Fitness Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Medscape","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/medscape"},{"company":"Cengage","company_id":"cengage-learning","location":null,"positions":[{"description":"Goal Achievement: - FY 2021 digital usage grew between 75% to 142% across portfolio drivers, meet all other KPIs- This is an expansion of my Marketing Manager role- Added Automotive, Truck Driver Training and Welding to my already diverse portfolio of disciplines (Engineering, HVAC, Electrical, Construction, Applied Math, Career Success, Blue Print Reading, Drafting and Vet Technology)- Partnered with a Product Specialist on strategies and tactics to synchronize communications, apply ABM tactics, drive demand generation and sales actions for GTS and GTM initiatives- Collaborated with internal stakeholders in sales, product, technology, customer service, and training to develop segmented events aimed at customer retention and digital usage (Resulted in the Trailblazer of the Month Award - company wide)","duration":"Feb 2020 Feb 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2021","start_date":"Feb 2020","subtitle":"Cengage","title":"Sr. Marketing Manager"},{"description":"Goal Achievement: - FY 2019, exceeded revenue goal by $3.65M, digital usage grew between 65.83% to 184.6% across four portfolios- FY 2018, exceeded revenue by $2.34M, digital usage grew between 10.1% to 196.2% across four portfolios- FY 2017, revenue growth of $1.16M across 4 portfolios, digital units tripled (3,275 to 9,642) and revenue double from $506K to $1.2M.- FY 2016, exceeded revenue by $1.2M, digital activations grew 10.16%- Responsible for the conceptualization and execution of integrated marketing plans for priority products representing nearly $32M- Work closely with editorial and technology teams to develop marketing tactics and messaging to support products and services - Maintain and develop relationships with industry partners/associations to advance our brand and market position- Work with development team to influence product direction, identify competitive advantages and map out market research plans - Represent the company at industry conferences and lead sessions to promote solutions and services- Work with the web team to build websites and campaign pages to capture leads and measure ROI- Train sales reps on product positioning, selling priorities, sales tactics and how to address customer needs nationally- Track market conditions and competitive moves to protect current business and adapt to fluctuating market circumstancesTask Forces:• MindTap Analytics and Customer Research: Improvements through data research• MindTap Learning Path: Optimization of content, UX and value of material • Professional Development Speaker: Cengage Systems for Marketing initiatives• Workfront Task Force: Provided representation during the onboarding and development of Workfront processes for marketing• Magellan Marketing Council: Provided a marketing voice for CRM enhancements","duration":"Jul 2013 Feb 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Feb 2020","start_date":"Jul 2013","subtitle":"Cengage Learning","title":"Marketing Manager"},{"description":"- Lead integrated marketing campaigns (web, e-mail, print, targeted) across the company to promote products and services- Worked with product marketing to execute on campaigns and initiatives to exceed revenue goals for defined markets- Evaluated marketing programs and analyzed ROI metrics utilizing Tableau Reader software. - Worked with the web team to ensure that e-mail marketing programs were supported by integrated web initiatives- Generated sales leads through dynamic lead generating campaigns and filtered qualified leads to reps periodically- Worked with management to gain buy-in and support for campaigns that crossed functional roles","duration":"Jun 2012 Jul 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2013","start_date":"Jun 2012","subtitle":"Cengage Learning","title":"Marketing Program Manager"},{"description":"- Lead marketing responsibilities for select disciplines and provided support to a Marketing Manager for her assigned disciplines - Maintained information resources, prepared and communicated product information, built customer databases, maintained product information, developed sales tools, tracked sales, wrote monthly reports, and provided support to customers and sales reps- Lead product presentations at national sales meetings, traveled to key accounts, and hosted online presentations- Provided promotional strategies and recommendations on product covers, internal layout and design, and text/package features - Coordinated promotional campaigns utilizing mixed media – brochures, catalogs, e-newsletters, flyers, web and e-mail- Worked with editorial and production to develop and distribute product information to key association contacts and customersTask Forces: - Marketing Toolkit Committee: sales tool evaluation and development working group- Direct Distribution Advisory Board: Working group challenged with outlining direct to customer sales and marketing models","duration":"Sep 2010 Jun 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2012","start_date":"Sep 2010","subtitle":"Delmar, Cengage Learning","title":"Associate Marketing Manager"},{"description":"- Assisted in the management of multiple education sectors representing over $20 million dollars in business - Supported management and coordinated the development of key campaigns, collateral and convention plans- Provided sales support to reps and customers in all sales channels to increase market penetration- Conducted market research to analyze potential acquisitions and track competitive moves","duration":"Oct 2005 Sep 2010 5 years","duration_short":"5 years","end_date":"Sep 2010","start_date":"Oct 2005","subtitle":"Delmar Cengage Learning","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/cengage-learning"},{"company":"Thomson Learning","company_id":"thomson-learning","location":"Clifton Park, NY","positions":[{"description":"- Created monthly sales and marketing reports to outline market trends, issues, and product launches- Helped execute promotional campaigns, as well as the creation of sales tools, marketing collateral, and target market lists","duration":"Sep 2004 Oct 2005 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2005","start_date":"Sep 2004","subtitle":"Thomson Learning","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/thomson-learning"}]', '["“To Whom It May Concern: I met Scott Chrysler as the Senior Marketing Manager that supported the specialized disciplines I sold in my role. Throughout that time, I have had the pleasure of working with Scott on presentations, discipline specific marketing initiatives, and customer support projects. Scott was enthusiastic in his role to deliver the road maps of the marketing support for our discipline knowledge to consult with instructors. The initiatives that marketing was able to provide our sales team was vital in winning adoptions. This support included emails, future road map presentations, and lastly, but not limited to, sales support collaborations. Scott Chrysler would be a great addition to your team. When I worked with Scott at Cengage, I was impressed by his ability to organize, communicate, and support the sales team in his role. He has my highest recommendation for a position with your company. Please feel free to contact me at (513) 519-7947 or [email protected] if you need any additional information or clarification. Sincerely, Melinda Genter”","“I had the absolute pleasure of working closely with Scott for almost three years. While on my team, Scott was always a steady and trusted hand on the wheel. No matter the project, I always knew Scott would bring in the right cross-functional team members and knock it out of the park. His focused and organized approach and sense of humor made him an invaluable team member. ”"]'] User: ['Shannon R.', 'Experienced Marketing Consultant with a demonstrated history of achieving results. Skilled in, Customer Service, Business Development, Strategic Planning, and Communication. Strong marketing professional graduated from College of Charleston.', 'Independent Consultant - Marketing and Operations', 'Marketing and Operations', '[{"company":"Marketing and Operations","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Marketing and Operations","title":"Independent Consultant - Marketing and Operations"}],"url":""},{"company":"Dale Carnegie Training of the Emerald Coast","company_id":"dalecarnegietrainingemeraldcoast","location":"","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Dale Carnegie Training of the Emerald Coast","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/dalecarnegietrainingemeraldcoast"},{"company":"ConMc Associates dba McDonald\'s","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Feb 2017 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2017","start_date":"Oct 2010","subtitle":"ConMc Associates dba McDonald\'s","title":"Director of Marketing and Operations"}],"url":""},{"company":"McDonald\'s","company_id":"mcdonald%27s-corporation","location":null,"positions":[{"description":"","duration":"Mar 2006 Mar 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2010","start_date":"Mar 2006","subtitle":"McDonald\'s","title":"HR and Training Manager"},{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"McDonald\'s","title":"Area Supervisor"},{"description":"","duration":"Jun 1999 Oct 2005 6 years 5 months","duration_short":"6 years 5 months","end_date":"Oct 2005","start_date":"Jun 1999","subtitle":"McDonald\'s","title":"General Manager"}],"url":"https://www.linkedin.com/company/mcdonald%27s-corporation"}]', '["David A. Nelson “Shannon has a grasp of how a business should be run that is rare in my experience. If I were forming a team to put an organization on a path to success I would certainly want Shannon on board. Not only has she acquitted herself well in her Marketing/Social Media responsibilities but also showed excellent instincts on business issues in general. David Nelson”","Len Williams “Shannon is a gifted/talented professional, with an \\"Owners Mentality\\". She is a valued asset.”"]']### Assistant: The agent's job is to provide marketing consulting services. Today, the user is reaching out to the agent because they need assistance in developing a strategic marketing plan for their independent consulting business.
### Human: Agent: ['Jim Steinmetz', '747, 757, 767, 777 Reliability Analysis, 747, 767, 777 Maintenance Program Development Specialties: Reliability Analysis, Maintenance Program Development', 'Retired from United Airlines', 'United Airlines', '[{"company":"United Airlines","company_id":"united-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"United Airlines","title":"Retired from United Airlines"},{"description":"","duration":"Nov 2017 Jun 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2020","start_date":"Nov 2017","subtitle":"United Airlines","title":"Program Manager Airbus Fleet"},{"description":"","duration":"Jun 2017 Jun 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2020","start_date":"Jun 2017","subtitle":"United Airlines","title":"Program Manager 747 Fleet and Airbus Fleet"},{"description":"Secured a position in the Maintenance Program Group at the \\"new\\" United at Willis Tower in Chicago.Responsible for the Maintenance Program of the L-UA 747 & 757 fleets.","duration":"1986 Jun 2020 34 years","duration_short":"34 years","end_date":"Jun 2020","start_date":"1986","subtitle":"United Airlines","title":"Senior Staff Representative - Maintenance Programs"}],"url":"https://www.linkedin.com/company/united-airlines"}]', '["Sharon Hajek-Richardson “During Jim’s tenure with Reliability Analysis, he provided in-depth knowledge of United Aircraft Maintenance unsurpassed by any analyst in the department. Jim was the ‘go to’ analyst whenever Sr. Leadership needed information quickly. He was always calm, collected and in control delivering superior, accurate data and results on a moment’s notice. Jim always demonstrates a high degree of loyalty and trustworthiness to his work and to his co-workers, and presents a very professional demeanor that sets the tone for the team. I recommend Jim without reservation.”","Laura Battaglia “Jim is very responsible, takes good care of his customers, and provides thorough data mining which turns mere numbers into useful information. Jim is called upon for all types of projects and leadership opportunities. United Airlines is fortunate to have Jim on our team.”"]'] User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide expertise in reliability analysis and maintenance program development for United Airlines, and today the user is reaching out to the agent because they need assistance with software engineering solutions for aviation maintenance.
### Human: Agent: ['Scott Carroll', 'Focused, dedicated and highly motivated IT professional offering 22+ years of solid contributions and blended background in technology implementation and management. Exceptional dedication to growing with cutting-edge technologies and seeking to achieve beyond expectations in every endeavor. Motivational leader and communicator, capable of building cohesion and project engagement across all levels of staff, management, vendors and customers.', 'IT Director of End User Technologies', 'CWT', '[{"company":"CWT","company_id":"mycwt","industry":"Travel Arrangements","location":null,"positions":[{"description":"Role that includes business ownership of Citrix CVAD, SCCM, Microsoft Endpoint Manager (Intune), Modern Desktop, App Packaging, JAMF, MacOS, Windows 10, Endpoint Hardware Standards. Responsible for delivery of Desktops and Applications to 12000+ Global CWT employees, contractors and business partners. Expert in the design, development and delivery of technology and communication solutions to meet challenging business demands. Client oriented; an accomplished leader and entrepreneur capable of building motivated and productive teams. Skilled at empowering end-users and translating technical information in non-technical terms to achieve quality and maintain efficiency. Excellent project/process leadership skills and proven ability to lead organizational change. Anticipating future trends using strategic planning resulting in balancing risk-taking with continuous innovation.","duration":"Feb 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Feb 2021","subtitle":"CWT","title":"Director of IT - End User Technology"},{"description":"Focused on a Global Citrix CVAD environment with 8500 users on 800+ virtual servers. Managed a 15-member Global Engineering and Operations team focusing on, Citrix CVAD related services. Drove centralization of all processes for Citrix environments globally, including Level-2 and Level-3 operations. Managed enterprise technologies such as Citrix CVAD, Nutanix, AppSense, WEM, App Layering, FSLogix, ControlUp. Work with project management and business partners to ensure on-time delivery of Citrix services to meet business requirements and planning. Developed and implemented short and long-term technology programs to determine performance measurements, outcomes and investment needs. Collaborated with and mentored technology staff, promoting synergetic partnerships, credibility and teamwork. Led $3 Million upgrade including a new Hyper-Converged Nutanix Infrastructure for all Citrix CVAD services.","duration":"Feb 2015 Feb 2021 6 years 1 month","duration_short":"6 years 1 month","end_date":"Feb 2021","start_date":"Feb 2015","subtitle":"CWT","title":"Manager, IT Infrastructure & Operations"},{"description":"Focused on scoping, planning and executing Citrix-specific service and project requests. Translates business requirements into a technical design. Review periodic reports of server health, resource usage, user experience, and overall environment performance to determine next steps and upgrade paths. Initiate load testing to determine capacity of environment. Review frequently recurring helpdesk issues. Ensure technical specifications continue to meet business needs. Update design documentation.","duration":"Aug 2013 Feb 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2015","start_date":"Aug 2013","subtitle":"Carlson Wagonlit Travel","title":"NORAM Citrix Services Team Lead"},{"description":"Central point for implementing, administering and maintaining Citrix desktop and application virtualization infrastructure. Perform advanced issue analysis and resolution. Perform maintenance and environment upgrades. Addressed high severity issues and service outages. Manage the Citrix environment. Oversee and lead administrative tasks performed by Level-2. Review vendor knowledge base articles and newly released updates. Perform policy-level changes and make Active Directory updates. Review change control requests that impact the Citrix environment. Perform advanced server and infrastructure maintenance. Review knowledge base articles and issue resolution scripts for accuracy, compliance, and feasibility. Create knowledge base articles and issue resolution scripts to address Level-2 requests.","duration":"Mar 2008 Aug 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2013","start_date":"Mar 2008","subtitle":"Carlson Wagonlit Travel","title":"Senior Technical Analyst"}],"url":"https://www.linkedin.com/company/mycwt"},{"company":"Hertz Rent a Car","company_id":"hertz","location":"Chicago, IL","positions":[{"description":"Regional Field IT technician responsible for the IT functions for many separate Hertz divisions in a 6 state area. Management, Setup, Maintenance and Troubleshooting of server hardware. Desktop & Laptop Installations and Migrations. Provide System Security Administration, Software Installation and upgrades. Virus/Spyware/Trojan/Rootkit Removal. Remote and/or Onsite Support for Clients. Build a Strong Relationship with Clients. Regional Field IT technician responsible for the IT functions for many separate Hertz divisions in a 6 state area. Management, Setup, Maintenance and Troubleshooting of server hardware. Desktop & Laptop Installations and Migrations. Provide System Security Administration, Software Installation and upgrades. Virus/Spyware/Trojan/Rootkit Removal. Remote and/or Onsite Support for Clients. Build a Strong Relationship with Clients.","duration":"Mar 1999 Mar 2008 9 years 1 month","duration_short":"9 years 1 month","end_date":"Mar 2008","start_date":"Mar 1999","subtitle":"Hertz Rent a Car","title":"Senior Systems Specialist"}],"url":"https://www.linkedin.com/company/hertz"}]', '["Balaji V. “Scott was very nice, friendly and kind manager with his team , he is a technically strong manager on modern workplace technologies like M365, Citrix . I would like to thank and wish him a successful career towards leadership .”","Drew Robbins “Scott is a dedicated and tireless worker who is always looking for new technologies to improve the user experience and reduce costs. His deep and broad technical knowledge allow him to ask the right questions and provide whatever support is needed. He was a pleasure to work for and work with.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage IT infrastructure and implement cutting-edge technologies, while today the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event.
### Human: Agent: ['Robin Early', "I am currently a Technology Consultant with a a firm that is a Salesforce Partner. I have more than 18 years of experience in Financial Services, primarily in the credit union industry and previously 28 years as an entrepreneur and top sales achiever, trainer and sales director. I’ve worked my way up from the bottom in two different industries to be a top performer and leader in the organization. This has allowed me to connect and understand the front line processes and the client or member's viewpoint. I am able to bring these skills into my leadership role to contribute and help align the strategic goals of the organization to create buy in at every level of the organization. Specialties Include: Leadership, Sales, Knowledge of FIS Salesforce Eco System and Digital Roadmap, Digital Sales, Creating Digital Sales Processes and Workflows, Training, Lending, Coaching, Project Management, Salesforce Implementation and Training for Front Line users", 'Financial Services, Digital Transformation', 'Wipfli LLP', '[{"company":"Wipfli LLP","company_id":"wipfli","industry":"Accounting","location":"Texas, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Wipfli LLP","title":"Manager"}],"url":"https://www.linkedin.com/company/wipfli"},{"company":"RJF Team, Keller Williams Realty","company_id":null,"location":"Round Rock, Texas, United States","positions":[{"description":"","duration":"Jun 2020 Mar 2021 10 months","duration_short":"10 months","end_date":"Mar 2021","start_date":"Jun 2020","subtitle":"RJF Team, Keller Williams Realty","title":"Inside Sales Manager"}],"url":""},{"company":"DBS DX","company_id":"dbsdx","location":null,"positions":[{"description":"In this role, I help other other organizations to understand what goes into Digital Transformation and what options are available to achieve their strategic initiatives. My experience in Digital Transformation is heavily influenced by utilization of the Salesforce eco system. I have been very fortunate to be part of a team with two organizations to implement digital transformation from the ground up. I have worked with these financial institutions to develop processes and work flows, collect business requirements, manage these projects and train others on effectively using Salesforce and to increase sales results. My specialties include developing a team and processes around consumer and real estate lending though a digital sales team. I have seen the benefits of how these changes positively effect every part of the organization.","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"DBS DX","title":"Vice -President, Digital Sales"},{"description":"In this role, I was tasked with creating a Digital Sales team to work alongside the Marketing team to lead Digital Transformation. In this role, I created this department from the ground up while learning Salesforce and taking responsibility for reaching the goals set for the new digital branch and all leads. In the first 7 months with one person I was able to develop all aspects of the department and met the goal of $7 million dollars in loans. In the second year, I added 1 team member and we exceeded the goal and achieved $34 million dollars we exceeded the goal with $78 million dollars in loans and added 3 new people to the team in the last half of that year. While in this role, I was honored to be chosen as team member of the year which was chosen by the executive and nominated by my peers and other managers in the company.","duration":"Feb 2018 Jul 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2019","start_date":"Feb 2018","subtitle":"DBS DX","title":"Digital Sales Manager"}],"url":"https://www.linkedin.com/company/dbsdx"},{"company":"Amplify","company_id":"amplify","location":"Amplify Credit Union","positions":[{"description":"I have held various roles at Amplify. This shows my flexibility as I am willing to change and embrace new roles and take on new tasks and grow and learn new skills. In my years at Amplify I was the Asst VP of Retail managing 7 branches, Sales and Service Coach , Trainer and led the team for Outbound calling focused on cold calling through various marketing campaigns to increase products per household. I also created and implemented the Digital Sales team, and processes and work flows. The digital sales team was responsible for treating the online leads as a digital branch. I was able to build it from ground zero to $80 million in lending volume in 2 years. I also achieved team member of the year twice in my career while at Amplify.","duration":"Jan 2006 Feb 2018 12 years 2 months","duration_short":"12 years 2 months","end_date":"Feb 2018","start_date":"Jan 2006","subtitle":"Amplify","title":"Various - Amplify"}],"url":"https://www.linkedin.com/company/amplify"},{"company":"The Success Factory","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Direct Sales Training Company - I was a partner in creating this LLC company focused on training within the Direct Sales Industry. I created and presented trainings both conference calls and in person conferences and conventions. Direct Sales Training Company - I was a partner in creating this LLC company focused on training within the Direct Sales Industry. I created and presented trainings both conference calls and in person conferences and conventions.","duration":"Jan 2004 Jan 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2006","start_date":"Jan 2004","subtitle":"The Success Factory","title":"Co-Owner"}],"url":""},{"company":"Discovery Toys Independent Consultant","company_id":"discovery-toys-independent-consultant","location":"","positions":[{"description":"Managed a team of up to 13 Direct Sales Managers and 400 consultants. Recruited new team members, trained and coached both team members and managers, ensured goal were met for both personal team members and managers, trained for the corporate office for new managers in the company as well as at the national convention on sales and goal setting.5 Time Presidents Club Achiever10 time Incentive Trip EarnerAltus Award Achiever - Award for combination of personal and team achievement Heart Award Receipient - Nominated by Peers and Chosen by Company Executives","duration":"Aug 1988 Jan 2004 15 years 6 months","duration_short":"15 years 6 months","end_date":"Jan 2004","start_date":"Aug 1988","subtitle":"Discovery Toys Independent Consultant","title":"Gold Sales Director"}],"url":"https://www.linkedin.com/company/discovery-toys-independent-consultant"}]', '["Lisa Nicholas “Robin is the best sales executive that I\'ve worked with over the years. I managed Robin for the last five years and worked with her in other roles for 10+ years. She is always positive and takes on new challenges diving right in. She is always thankful and easy to work with. Her ability to get people comfortable in person or on the phone always amazes me. Anyone would be lucky to work with such an amazing person. ”","Wade Allen “I became a client of Robin\'s 10-15 years ago and she is 10000% client oriented/focused. She has no hesitation on providing the best service possible - without you having to ask. She is also very personal and you can tell that she honestly cares about you as a person. She rose through the ranks and taught her team to provide the same kind of extra care that she was known for. I would highly recommend her in whatever she does because you will not find a better person to look after your needs.”"]'] User: ['Raymond Wang', 'I’ve over two decades of experience in different information technology roles with the federal government. I am passionate about implementing solutions to deliver public services and create positive impacts in the world.', 'Product Management \| United States Digital Service \| Executive Office of the President', 'United States Digital Service', '[{"company":"United States Digital Service","company_id":"united-states-digital-service","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"United States Digital Service","title":"Digital Service Expert (Product Management)"},{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"United States Digital Service","title":"Product Lead and Contracting Officer\'s Representative for VA.gov Platform"}],"url":"https://www.linkedin.com/company/united-states-digital-service"},{"company":"Federal Communications Commission","company_id":"federal-communications-commission","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Aug 2019 Mar 2022 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2022","start_date":"Aug 2019","subtitle":"Federal Communications Commission","title":"Cloud Platforms and Modernization PM"}],"url":"https://www.linkedin.com/company/federal-communications-commission"},{"company":"FDA","company_id":"fda","location":"Rockville, MD","positions":[{"description":"","duration":"Jul 2009 Aug 2019 10 years 2 months","duration_short":"10 years 2 months","end_date":"Aug 2019","start_date":"Jul 2009","subtitle":"FDA","title":"Supervisory Information Technology Specialist"}],"url":"https://www.linkedin.com/company/fda"},{"company":"National Institutes of Health","company_id":"national-institutes-of-health","location":"Bethesda, Maryland","positions":[{"description":"","duration":"Jun 2007 Jul 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2009","start_date":"Jun 2007","subtitle":"National Institutes of Health","title":"Senior System Engineer"}],"url":"https://www.linkedin.com/company/national-institutes-of-health"},{"company":"Northrop Grumman Corporation","company_id":"northrop-grumman-corporation","location":"Chantilly, VA","positions":[{"description":"","duration":"Aug 2005 Jun 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2007","start_date":"Aug 2005","subtitle":"Northrop Grumman Corporation","title":"Health System Engineer"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"}]', '["Prasad Pallinti “I had the opportunity to closely work with Ray for over two years, supporting an enterprise wide system. Ray\'s passion for introducing new technologies to enhance end-user experience is impressive. His ability to collaborate and achieve stakeholder commitments across the agency is remarkable, resulting in better and timely products for our users. ”","Rona Song “I was with a vendor company for the FDA and Ray was one of the leads I worked with frequently the first two years of my engagement. As a leader, Ray was a very helpful client resource to go to as I onboarded to the project. He was always eager to help and if he didn’t have the answers, he would initiate conversations to find them to make sure no one was blocked. No question or work was outside his job description; even after he moved on to other programs. His leadership style is a balance between lead by example and transformational. He isn’t afraid to ask tough questions to extract innovative ideas from his teams in order to tackle complex problems. As an expert in his field, Ray demonstrates breadth and depth in his work. He is a visionary with forward-thinking solutions for a federal agency to level with commercial best practices. He continuously drives complex projects to modernize solutions and build the foundation for sustainable long-term goals. His approach is always data-driven to ensure the right problems are addressed and customer-focused to develop designs that meet user experience expectations. At the time, his leadership yielded new digital tools that streamlined our tasks and processes for more effective project management for FDA. Beyond the work place, Ray continuously develops his expertise by joining broader discussions about digital services. His focus and drive bring innovation in both products and leadership style to the FDA and fosters a renewed dedication to user-focused environment in the federal government. It was a pleasure to work with Ray and I was very lucky to have him as a client lead. ”"]']### Assistant: The agent's job is to provide technology consulting services in the financial services industry, and today, the agent is reaching out to the user to discuss potential collaboration on implementing digital transformation solutions for public services.

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