inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "Where is my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9988160133361816 }, { "label": "POSITIVE", "score": 0.0011839623330160975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "are there any exchange fees" }
[ { "label": "NEGATIVE", "score": 0.9919849038124084 }, { "label": "POSITIVE", "score": 0.008015068247914314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "How much are you going to charge me if I top up my US card?" }
[ { "label": "NEGATIVE", "score": 0.9883601665496826 }, { "label": "POSITIVE", "score": 0.011639876291155815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "While abroad, I got cash, and the exchange rate applied is wrong." }
[ { "label": "NEGATIVE", "score": 0.9997075200080872 }, { "label": "POSITIVE", "score": 0.00029250900843180716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I will be traveling. Can I add money automatically?" }
[ { "label": "NEGATIVE", "score": 0.9773896336555481 }, { "label": "POSITIVE", "score": 0.02261034958064556 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I would like to exchange currency What types are there?" }
[ { "label": "NEGATIVE", "score": 0.9909640550613403 }, { "label": "POSITIVE", "score": 0.009035935625433922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "How can i make my card active?" }
[ { "label": "NEGATIVE", "score": 0.9989171028137207 }, { "label": "POSITIVE", "score": 0.0010829237289726734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great." }
[ { "label": "NEGATIVE", "score": 0.8222340941429138 }, { "label": "POSITIVE", "score": 0.17776590585708618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "What steps do I need to do to delete my account?" }
[ { "label": "NEGATIVE", "score": 0.9995088577270508 }, { "label": "POSITIVE", "score": 0.0004911320866085589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "I froze my account, but how do I order a replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9995688796043396 }, { "label": "POSITIVE", "score": 0.0004311419324949384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "I paid with my card and ended up being charged a fee." }
[ { "label": "NEGATIVE", "score": 0.9930711388587952 }, { "label": "POSITIVE", "score": 0.0069288043305277824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Why is this not letting me exchange crypto? I need help making this transaction go through." }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.000495295797009021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "ATM only gave me $20 instead of $100" }
[ { "label": "NEGATIVE", "score": 0.9957958459854126 }, { "label": "POSITIVE", "score": 0.004204137716442347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I am unable to transfer money. I believe it is not working because it states it was declined." }
[ { "label": "NEGATIVE", "score": 0.9996916055679321 }, { "label": "POSITIVE", "score": 0.0003084645140916109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "The recipient doesn't see the money transaction I made" }
[ { "label": "NEGATIVE", "score": 0.9992953538894653 }, { "label": "POSITIVE", "score": 0.0007046610699035227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I was just needing to know why my card got declined" }
[ { "label": "NEGATIVE", "score": 0.9995076656341553 }, { "label": "POSITIVE", "score": 0.0004923057276755571 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "I am missing a refund amount on my account." }
[ { "label": "NEGATIVE", "score": 0.9997385144233704 }, { "label": "POSITIVE", "score": 0.0002614661352708936 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "I think my pin has been compromised, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.998573899269104 }, { "label": "POSITIVE", "score": 0.0014260697644203901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "Why do I need to have my identity verified?" }
[ { "label": "NEGATIVE", "score": 0.9993199110031128 }, { "label": "POSITIVE", "score": 0.0006800625124014914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "I was declined a transfer" }
[ { "label": "NEGATIVE", "score": 0.9958689212799072 }, { "label": "POSITIVE", "score": 0.004131099209189415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Explain why my top up has been reverted please." }
[ { "label": "NEGATIVE", "score": 0.9546732902526855 }, { "label": "POSITIVE", "score": 0.04532678425312042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "My card payment is being declined and I've tried several times." }
[ { "label": "NEGATIVE", "score": 0.7466546297073364 }, { "label": "POSITIVE", "score": 0.2533453404903412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Will you accept my credit card?" }
[ { "label": "NEGATIVE", "score": 0.9520436525344849 }, { "label": "POSITIVE", "score": 0.047956302762031555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "I did not get all the cash at ATM." }
[ { "label": "NEGATIVE", "score": 0.9995390176773071 }, { "label": "POSITIVE", "score": 0.00046105418005026877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "How much is it to use my US debit or credit card to top up?" }
[ { "label": "NEGATIVE", "score": 0.9994980096817017 }, { "label": "POSITIVE", "score": 0.0005019920645281672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "I topped up but the app denied it" }
[ { "label": "NEGATIVE", "score": 0.9904125332832336 }, { "label": "POSITIVE", "score": 0.009587458334863186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "Hi, I have done a topup, but my money was reverted. Please look into this issue." }
[ { "label": "NEGATIVE", "score": 0.9831762313842773 }, { "label": "POSITIVE", "score": 0.016823746263980865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Why wouldn't my withdrawal go through?" }
[ { "label": "NEGATIVE", "score": 0.9958529472351074 }, { "label": "POSITIVE", "score": 0.004147098399698734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Could you tell me the fiat currencies that you work with?" }
[ { "label": "NEGATIVE", "score": 0.9973037242889404 }, { "label": "POSITIVE", "score": 0.002696223556995392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "I don't know what pending transaction means." }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.0007001766934990883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
{ "text": "How do I order a new card if my current one is about to expire?" }
[ { "label": "NEGATIVE", "score": 0.9990335702896118 }, { "label": "POSITIVE", "score": 0.0009664996759966016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "Why would a transfer to an account not be allowed?" }
[ { "label": "NEGATIVE", "score": 0.9970638155937195 }, { "label": "POSITIVE", "score": 0.002936235861852765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Where did my deposit for my source of funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9995282888412476 }, { "label": "POSITIVE", "score": 0.0004716700059361756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "My rate of exchange was wrong." }
[ { "label": "NEGATIVE", "score": 0.999583899974823 }, { "label": "POSITIVE", "score": 0.0004160573589615524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "How come I can see an extra charge for my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9976950287818909 }, { "label": "POSITIVE", "score": 0.002304893685504794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "How can you assist me on topping up on bank transfers to my account?" }
[ { "label": "NEGATIVE", "score": 0.9965236783027649 }, { "label": "POSITIVE", "score": 0.0034762807190418243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "Why would my payment have been returned to my account?" }
[ { "label": "NEGATIVE", "score": 0.999329686164856 }, { "label": "POSITIVE", "score": 0.0006703396793454885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident." }
[ { "label": "NEGATIVE", "score": 0.999658465385437 }, { "label": "POSITIVE", "score": 0.0003415438695810735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Why would my card payment not work?" }
[ { "label": "NEGATIVE", "score": 0.9995524287223816 }, { "label": "POSITIVE", "score": 0.0004475391178857535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "How do I know it is a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9985454082489014 }, { "label": "POSITIVE", "score": 0.0014545710291713476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "I think someone stole money from my card" }
[ { "label": "NEGATIVE", "score": 0.9989669322967529 }, { "label": "POSITIVE", "score": 0.0010330500081181526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side." }
[ { "label": "NEGATIVE", "score": 0.024575741961598396 }, { "label": "POSITIVE", "score": 0.9754242897033691 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "Someone else might be using my card without my permission." }
[ { "label": "NEGATIVE", "score": 0.9995113611221313 }, { "label": "POSITIVE", "score": 0.0004886772367171943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "A transfer to my account was denied." }
[ { "label": "NEGATIVE", "score": 0.9981142282485962 }, { "label": "POSITIVE", "score": 0.0018858182011172175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "I sent money to a person and they haven't received the payment yet." }
[ { "label": "NEGATIVE", "score": 0.9992794394493103 }, { "label": "POSITIVE", "score": 0.000720583600923419 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I need some help linking my new card." }
[ { "label": "NEGATIVE", "score": 0.9992101192474365 }, { "label": "POSITIVE", "score": 0.0007898256881162524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "My top up says it is still pending" }
[ { "label": "NEGATIVE", "score": 0.4319661855697632 }, { "label": "POSITIVE", "score": 0.5680338740348816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "Why have I been charged an extra £1?" }
[ { "label": "NEGATIVE", "score": 0.9963500499725342 }, { "label": "POSITIVE", "score": 0.0036499211564660072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "Where do I get a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9987708926200867 }, { "label": "POSITIVE", "score": 0.001229097950272262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "What are the guidelines for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9989903569221497 }, { "label": "POSITIVE", "score": 0.0010096931364387274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "Why can I not take out cash?" }
[ { "label": "NEGATIVE", "score": 0.9965795874595642 }, { "label": "POSITIVE", "score": 0.0034204130060970783 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "How many transactions can be made with a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985906481742859 }, { "label": "POSITIVE", "score": 0.0014092943165451288 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "My top-up is still pending" }
[ { "label": "NEGATIVE", "score": 0.857524037361145 }, { "label": "POSITIVE", "score": 0.1424759179353714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "Is this open to residents of all countries?" }
[ { "label": "NEGATIVE", "score": 0.0039943852461874485 }, { "label": "POSITIVE", "score": 0.9960055947303772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "I don't recognize this payment on my app, I am sure I didn't spend any money there." }
[ { "label": "NEGATIVE", "score": 0.9995825886726379 }, { "label": "POSITIVE", "score": 0.00041738656000234187 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "why hasn't my cash arrived yet from my cheque?!" }
[ { "label": "NEGATIVE", "score": 0.9985223412513733 }, { "label": "POSITIVE", "score": 0.0014777276664972305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "I no longer have my phone, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.999596893787384 }, { "label": "POSITIVE", "score": 0.0004030965210404247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash." }
[ { "label": "NEGATIVE", "score": 0.9994351267814636 }, { "label": "POSITIVE", "score": 0.000564909481909126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "Why can't I take cash out of the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9978949427604675 }, { "label": "POSITIVE", "score": 0.0021050770301371813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Why can't I complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9992068409919739 }, { "label": "POSITIVE", "score": 0.0007931828149594367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "What locations can I get money from?" }
[ { "label": "NEGATIVE", "score": 0.9988516569137573 }, { "label": "POSITIVE", "score": 0.0011483216658234596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "I have a cash withdrawal that I do not recognise." }
[ { "label": "NEGATIVE", "score": 0.9985063672065735 }, { "label": "POSITIVE", "score": 0.0014935600338503718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "Help! My card is stolen." }
[ { "label": "NEGATIVE", "score": 0.9976147413253784 }, { "label": "POSITIVE", "score": 0.002385309198871255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "Can I change my PIN without going to a bank branch?" }
[ { "label": "NEGATIVE", "score": 0.9974367022514343 }, { "label": "POSITIVE", "score": 0.0025633301120251417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "My card is going to expire, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9884013533592224 }, { "label": "POSITIVE", "score": 0.011598562821745872 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "What is with the need to have all my ID information?" }
[ { "label": "NEGATIVE", "score": 0.9995328187942505 }, { "label": "POSITIVE", "score": 0.000467153440695256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?" }
[ { "label": "NEGATIVE", "score": 0.9997124075889587 }, { "label": "POSITIVE", "score": 0.0002875608333852142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
{ "text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange." }
[ { "label": "NEGATIVE", "score": 0.9993895292282104 }, { "label": "POSITIVE", "score": 0.0006104325875639915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Needed gas, been delayed for half an hour.Please fix it!" }
[ { "label": "NEGATIVE", "score": 0.9984637498855591 }, { "label": "POSITIVE", "score": 0.0015362771227955818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "How do I change to a different currency?" }
[ { "label": "NEGATIVE", "score": 0.9971404075622559 }, { "label": "POSITIVE", "score": 0.002859590109437704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "What are the steps for my friend to send me money?" }
[ { "label": "NEGATIVE", "score": 0.9987524747848511 }, { "label": "POSITIVE", "score": 0.0012475366238504648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "Why and I being charged this fee?" }
[ { "label": "NEGATIVE", "score": 0.995545506477356 }, { "label": "POSITIVE", "score": 0.00445448886603117 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "I did not charge my account for that transaction. That's an error." }
[ { "label": "NEGATIVE", "score": 0.9988142251968384 }, { "label": "POSITIVE", "score": 0.0011858162470161915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "The money has not yet been placed in recipients account." }
[ { "label": "NEGATIVE", "score": 0.9979109168052673 }, { "label": "POSITIVE", "score": 0.0020891050808131695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "How come the ATM won't give me my money?" }
[ { "label": "NEGATIVE", "score": 0.9994832277297974 }, { "label": "POSITIVE", "score": 0.000516720989253372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!" }
[ { "label": "NEGATIVE", "score": 0.9768819212913513 }, { "label": "POSITIVE", "score": 0.023118149489164352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "I think my card has been compromised in some way." }
[ { "label": "NEGATIVE", "score": 0.9984702467918396 }, { "label": "POSITIVE", "score": 0.0015296878991648555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
{ "text": "Verifying top-up cards necessary?" }
[ { "label": "NEGATIVE", "score": 0.9820168614387512 }, { "label": "POSITIVE", "score": 0.017983144149184227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear." }
[ { "label": "NEGATIVE", "score": 0.9991974234580994 }, { "label": "POSITIVE", "score": 0.0008025940041989088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "How do I get a refund for an unauthorized direct debit payment?" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.000500924070365727 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!" }
[ { "label": "NEGATIVE", "score": 0.9997147917747498 }, { "label": "POSITIVE", "score": 0.00028516698512248695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "What should I do if my card doesn't work?" }
[ { "label": "NEGATIVE", "score": 0.9995488524436951 }, { "label": "POSITIVE", "score": 0.00045117238187231123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "How long until my new card gets here?" }
[ { "label": "NEGATIVE", "score": 0.9984656572341919 }, { "label": "POSITIVE", "score": 0.001534345094114542 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "I'm waiting for my transaction to complete." }
[ { "label": "NEGATIVE", "score": 0.9979221224784851 }, { "label": "POSITIVE", "score": 0.002077866345643997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "What is the charge for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9957743287086487 }, { "label": "POSITIVE", "score": 0.004225715063512325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "I want to reset my passcode, how can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9996907711029053 }, { "label": "POSITIVE", "score": 0.00030921914731152356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "Can I transfer my salary if its in GBP?" }
[ { "label": "NEGATIVE", "score": 0.9988951086997986 }, { "label": "POSITIVE", "score": 0.0011049797758460045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "How can I go about getting a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9992826581001282 }, { "label": "POSITIVE", "score": 0.0007174210622906685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
{ "text": "What is the basis of your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9891887903213501 }, { "label": "POSITIVE", "score": 0.01081112865358591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9977249503135681 }, { "label": "POSITIVE", "score": 0.002275066450238228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "I already made a transfer and want to cancel it, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9997771382331848 }, { "label": "POSITIVE", "score": 0.0002228266530437395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "Why has another fee been placed on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993614554405212 }, { "label": "POSITIVE", "score": 0.0006384993903338909 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "My PIN is locked, how do I unlock it?" }
[ { "label": "NEGATIVE", "score": 0.995385468006134 }, { "label": "POSITIVE", "score": 0.004614499397575855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "Can you tell me why I was declined from getting cash?" }
[ { "label": "NEGATIVE", "score": 0.9989022016525269 }, { "label": "POSITIVE", "score": 0.0010977811180055141 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "How can I set a new pin." }
[ { "label": "NEGATIVE", "score": 0.9985076785087585 }, { "label": "POSITIVE", "score": 0.0014922473346814513 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "I need to verify my identity. How do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9994364380836487 }, { "label": "POSITIVE", "score": 0.0005635569104924798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "I have been waiting over a week. Is the card still coming?" }
[ { "label": "NEGATIVE", "score": 0.9979029893875122 }, { "label": "POSITIVE", "score": 0.002097062999382615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "How long does it take to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9980280995368958 }, { "label": "POSITIVE", "score": 0.001971850637346506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "What is the source of funds for my money?" }
[ { "label": "NEGATIVE", "score": 0.998871386051178 }, { "label": "POSITIVE", "score": 0.001128539559431374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "Do I get to have one of those virtual cards I've heard about?" }
[ { "label": "NEGATIVE", "score": 0.9934409260749817 }, { "label": "POSITIVE", "score": 0.006559123285114765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null