inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "You operate in which countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929108023643494
},
{
"label": "POSITIVE",
"score": 0.0070892320945858955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "How do I add the card I just received to show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974997639656067
},
{
"label": "POSITIVE",
"score": 0.0025001810863614082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "Help me cancel a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9996950626373291
},
{
"label": "POSITIVE",
"score": 0.0003049439692404121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "I need my PIN unlocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9992343187332153
},
{
"label": "POSITIVE",
"score": 0.0007656405796296895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "Should my top-up be completed by now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987497329711914
},
{
"label": "POSITIVE",
"score": 0.0012502153404057026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "Why is there a €1 charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980539083480835
},
{
"label": "POSITIVE",
"score": 0.0019461605697870255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "My card failed to work when I was shopping in a store"
} | [
{
"label": "NEGATIVE",
"score": 0.9997637867927551
},
{
"label": "POSITIVE",
"score": 0.00023620470892637968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I cannot remember my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.998985230922699
},
{
"label": "POSITIVE",
"score": 0.0010147817665711045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "Where can I find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.999049723148346
},
{
"label": "POSITIVE",
"score": 0.0009502219036221504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "Should my cash withdrawal still be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991445541381836
},
{
"label": "POSITIVE",
"score": 0.0008554718224331737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "Can I top-up any amount I wish on any given day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9761549234390259
},
{
"label": "POSITIVE",
"score": 0.023845002055168152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "how do the cards work?"
} | [
{
"label": "NEGATIVE",
"score": 0.991607666015625
},
{
"label": "POSITIVE",
"score": 0.00839235819876194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
{
"text": "How do i top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987537860870361
},
{
"label": "POSITIVE",
"score": 0.0012462664162740111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "I did not receive the right amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023573337239213288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "On a card payment, why is there a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973272085189819
},
{
"label": "POSITIVE",
"score": 0.0026728331577032804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423199713230133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I see cash in my app but I did not get it."
} | [
{
"label": "NEGATIVE",
"score": 0.9993525147438049
},
{
"label": "POSITIVE",
"score": 0.0006474756519310176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "am suspicious of my card's security"
} | [
{
"label": "NEGATIVE",
"score": 0.997718095779419
},
{
"label": "POSITIVE",
"score": 0.0022818814031779766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "My address is incorrect on my file."
} | [
{
"label": "NEGATIVE",
"score": 0.9997010231018066
},
{
"label": "POSITIVE",
"score": 0.0002989637723658234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
{
"text": "How long does transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958531856536865
},
{
"label": "POSITIVE",
"score": 0.004146866034716368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "I don't recognize this debit transaction in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999595582485199
},
{
"label": "POSITIVE",
"score": 0.00040438451105728745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I wasn't charged the correct exchange rate for an item I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023239616712089628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "What happens when my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955293536186218
},
{
"label": "POSITIVE",
"score": 0.0044706715270876884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "I got a new card and can't find where to link it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995588660240173
},
{
"label": "POSITIVE",
"score": 0.00044116267235949636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "I would like to know how my friend would be able to send me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9602304697036743
},
{
"label": "POSITIVE",
"score": 0.039769526571035385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
{
"text": "How can I activate the new card i got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986652135848999
},
{
"label": "POSITIVE",
"score": 0.0013347879284992814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "What businesses accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9882363677024841
},
{
"label": "POSITIVE",
"score": 0.011763655580580235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
{
"text": "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?"
} | [
{
"label": "NEGATIVE",
"score": 0.99928879737854
},
{
"label": "POSITIVE",
"score": 0.0007111767190508544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "Isn't my top-up supposed to mean its complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.994502067565918
},
{
"label": "POSITIVE",
"score": 0.005497915670275688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "Why is top up not working for my apple pay app"
} | [
{
"label": "NEGATIVE",
"score": 0.9983515739440918
},
{
"label": "POSITIVE",
"score": 0.0016483956715092063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "I did not make a cash withdrawal that is on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9957581162452698
},
{
"label": "POSITIVE",
"score": 0.004241895396262407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "My top up isn't in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991324543952942
},
{
"label": "POSITIVE",
"score": 0.0008675651042722166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
{
"text": "I would like to activate my card what do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9591057896614075
},
{
"label": "POSITIVE",
"score": 0.040894169360399246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "My identity is unable to be verified."
} | [
{
"label": "NEGATIVE",
"score": 0.9996793270111084
},
{
"label": "POSITIVE",
"score": 0.0003206786641385406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "My transfer failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9996272325515747
},
{
"label": "POSITIVE",
"score": 0.0003727207949850708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I used my card to get cash then I was charged a fee that I shouldn't have been charged."
} | [
{
"label": "NEGATIVE",
"score": 0.9968177080154419
},
{
"label": "POSITIVE",
"score": 0.003182212822139263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "Why did I get charged a fee, I thought it was free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974905252456665
},
{
"label": "POSITIVE",
"score": 0.002509495709091425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "Why is this fee being charged to me after using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983231425285339
},
{
"label": "POSITIVE",
"score": 0.00167679856531322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "Please provide me with the restrictions of the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825519323348999
},
{
"label": "POSITIVE",
"score": 0.0174480602145195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Can you tell me how to get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010885782539844513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "On the card that is coming, what's the tracking info?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950750470161438
},
{
"label": "POSITIVE",
"score": 0.004924991633743048
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "Is a physical charge extra"
} | [
{
"label": "NEGATIVE",
"score": 0.0016952098812907934
},
{
"label": "POSITIVE",
"score": 0.9983047246932983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "How long does a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977796673774719
},
{
"label": "POSITIVE",
"score": 0.0022203701082617044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "I cannot see a refund in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9981082677841187
},
{
"label": "POSITIVE",
"score": 0.00189172790851444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997043013572693
},
{
"label": "POSITIVE",
"score": 0.0002956725365947932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996728897094727
},
{
"label": "POSITIVE",
"score": 0.00032717513386160135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
{
"text": "What about a auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995111677795649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992384910583496
},
{
"label": "POSITIVE",
"score": 0.0007615504437126219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "My transfer to a beneficiary did not go through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812114152126014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "I haven't received my cash yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9987736344337463
},
{
"label": "POSITIVE",
"score": 0.0012263288954272866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "If I wanted to change my PIN, how would I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996405839920044
},
{
"label": "POSITIVE",
"score": 0.00035934807965531945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
{
"text": "There are strange transactions on my account. What should I do if I think someone stole my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986143112182617
},
{
"label": "POSITIVE",
"score": 0.0013857305748388171
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "How do I get to the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980260729789734
},
{
"label": "POSITIVE",
"score": 0.001973946113139391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
{
"text": "Why was my top-up rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988227486610413
},
{
"label": "POSITIVE",
"score": 0.0011772639118134975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "How do I top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.016246149316430092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "Why was I charged $1 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960631331428885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this."
} | [
{
"label": "NEGATIVE",
"score": 0.9786044359207153
},
{
"label": "POSITIVE",
"score": 0.021395539864897728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
} | [
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089142015203834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "Why is my withdrawal wrong? I took out $100 but only received $20."
} | [
{
"label": "NEGATIVE",
"score": 0.998542070388794
},
{
"label": "POSITIVE",
"score": 0.0014579298440366983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over."
} | [
{
"label": "NEGATIVE",
"score": 0.999383807182312
},
{
"label": "POSITIVE",
"score": 0.0006161227356642485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "Is the fee with my cash withdrawal a mistake?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995019435882568
},
{
"label": "POSITIVE",
"score": 0.0004980941885150969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9619874954223633
},
{
"label": "POSITIVE",
"score": 0.03801249712705612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "Can my children have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976116418838501
},
{
"label": "POSITIVE",
"score": 0.0023883520625531673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "What do I do if I can't prove my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995625615119934
},
{
"label": "POSITIVE",
"score": 0.00043748077587224543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "You provide support in what countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.012649808079004288
},
{
"label": "POSITIVE",
"score": 0.9873501658439636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "Help me. My phone has been lost or stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.0017027101712301373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "I cannot tell what my top up currently is."
} | [
{
"label": "NEGATIVE",
"score": 0.2666949927806854
},
{
"label": "POSITIVE",
"score": 0.7333049774169922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
{
"text": "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money"
} | [
{
"label": "NEGATIVE",
"score": 0.9952109456062317
},
{
"label": "POSITIVE",
"score": 0.004789088387042284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "How many times can I auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977828860282898
},
{
"label": "POSITIVE",
"score": 0.0022171500604599714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "Why did my top up get pulled back out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153751010075212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "Why isn't my topup working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988652467727661
},
{
"label": "POSITIVE",
"score": 0.0011348148109391332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "My card will expire next month, will I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986214637756348
},
{
"label": "POSITIVE",
"score": 0.0013785508926957846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "My Google pay top up isn't working. Help."
} | [
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.0002460371470078826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "Can I verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996347963809967
},
{
"label": "POSITIVE",
"score": 0.003652082057669759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
{
"text": "Why did you charge me extra when I withdrew cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982788562774658
},
{
"label": "POSITIVE",
"score": 0.0017212090315297246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "when i travel can it top up automatically"
} | [
{
"label": "NEGATIVE",
"score": 0.002108846791088581
},
{
"label": "POSITIVE",
"score": 0.9978911280632019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "What all is needed for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007002353668212891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "When will my cheque be processed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980700612068176
},
{
"label": "POSITIVE",
"score": 0.0019299447303637862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Can you tell me why my transfer is pending still?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991093277931213
},
{
"label": "POSITIVE",
"score": 0.0008906573057174683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "I am seeing a direct debit I wasn't aware of."
} | [
{
"label": "NEGATIVE",
"score": 0.9940517544746399
},
{
"label": "POSITIVE",
"score": 0.005948283709585667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995232820510864
},
{
"label": "POSITIVE",
"score": 0.00047671396168880165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "My card has an issue, the payment has been deferred."
} | [
{
"label": "NEGATIVE",
"score": 0.990479052066803
},
{
"label": "POSITIVE",
"score": 0.00952096562832594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "I added money through a bank transfer and it is not showing in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023242163297254592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "I deposited a check a few days ago and it's still not gone in! Please help me with this"
} | [
{
"label": "NEGATIVE",
"score": 0.9146074056625366
},
{
"label": "POSITIVE",
"score": 0.08539265394210815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Why won't cash come out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936781525611877
},
{
"label": "POSITIVE",
"score": 0.0063218846917152405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "How do I go about unlocking a pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967393279075623
},
{
"label": "POSITIVE",
"score": 0.0032607149332761765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "Why did I only get $20 now the full amount I wanted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994379878044128
},
{
"label": "POSITIVE",
"score": 0.0005620532901957631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.00033320856164209545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Can I have a second card issued to another family member?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988040924072266
},
{
"label": "POSITIVE",
"score": 0.0011959108524024487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "What's your refund policy if I bought an item from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.997708797454834
},
{
"label": "POSITIVE",
"score": 0.0022911482956260443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "How can I get funds into my account from my American Express?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995903372764587
},
{
"label": "POSITIVE",
"score": 0.0004096381308045238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
{
"text": "Is there always a charge when withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946666955947876
},
{
"label": "POSITIVE",
"score": 0.005333328619599342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "When will I receive the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892562627792358
},
{
"label": "POSITIVE",
"score": 0.0107437027618289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "What do I have to do to get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980883002281189
},
{
"label": "POSITIVE",
"score": 0.001911722938530147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "I need to refund my item, can you please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991312623023987
},
{
"label": "POSITIVE",
"score": 0.0008688010857440531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "My pin isn't here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9979634284973145
},
{
"label": "POSITIVE",
"score": 0.0020366159733384848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "How do you exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.0022782515734434128
},
{
"label": "POSITIVE",
"score": 0.9977217316627502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "Why would the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972637891769409
},
{
"label": "POSITIVE",
"score": 0.0027361817192286253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "Where do you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917987585067749
},
{
"label": "POSITIVE",
"score": 0.008201226592063904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "My transfer to a beneficiary was rejected."
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006843503215350211
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Subsets and Splits