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receive personal data transfers to the United States and other
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jurisdictions. As our lead supervisory authority, the European Data
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Protection Board, and other data protection regulators issue further
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guidance on personal data export mechanisms, including
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circumstances where the standard contractual clauses cannot be used,
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and/or take further or start taking enforcement action, we could suffer
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additional costs, have to stop using certain tools and vendors and make
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operational changes, suffer complaints and/or regulatory investigations
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or fines, and/or if we are otherwise unable to transfer personal data
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between and among countries and regions in which we operate, it could
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affect the manner in which we provide our services and our ability to
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provide our services, the geographical location or segregation of our
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relevant systems and operations, and could materially adversely affect
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our business, results of operations, and financial condition.
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In the United States, there are numerous federal and state data privacy
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and security laws, rules, and regulations governing the collection, use,
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storage, sharing, transmission, and other processing of personal
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information, including federal and state data privacy laws, data breach
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notification laws, and consumer protection laws. One such federal law is
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the Gramm-Leach-Bliley Act of 1999 ("LBA" and its implementing
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regulations, which restricts certain collection, processing, storage,
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use, and disclosure of personal information, requires notice to
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individuals of privacy practices, and provides individuals with certain
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rights to prevent the use and disclosure of certain nonpublic or
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otherwise legally protected information. These rules also impose
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requirements for the safeguarding and proper destruction of personal
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information through the issuance of data security standards or
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guidelines. The U.S. government, including Congress, the Federal Trade
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Commission and the Department of Commerce, has announced that it is
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reviewing the need for greater regulation for the collection of
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information concerning consumer behavior on the Internet, including
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regulation aimed at restricting certain targeted advertising practices.
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In addition, numerous states have enacted or are in the process of
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enacting state level data privacy laws and regulations governing the
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collection, use, and processing of state residents'personal data. For
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example, the CCPA took effect on January , 2020. The CCPA established a
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new privacy framework for covered businesses such as ours, and may
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continue to require us to modify our data processing practices and
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policies and incur compliance related costs and expenses. The CCPA
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provides new and enhanced data privacy rights to California residents,
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such as affording consumers the right to access and delete their
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information and to opt out of certain sharing and sales of personal
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information. The CCPA also prohibits covered businesses from
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discriminating against consumers (for example, charging more for
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services) for exercising any of their CCPA rights. The CCPA imposes
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severe statutory damages as well as a private right of action for
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certain data breaches of specific categories of personal information.
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This private right of action has increased the risks associated with
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data breach litigation. In November 2020, California voters passed the
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California Privacy Rights and Enforcement Act of 2020 ("PRA". The CPRA
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went into effect on January 1, 2023. The CPRA modifies and expands the
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CCPA with additional data privacy compliance requirements that may
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impact our business, and establishes a regulatory agency dedicated to
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enforcing those requirements. In addition, Virginia, Colorado, Utah, and
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Connecticut recently passed comprehensive privacy laws that take effect
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in 2023 and will impose obligations similar to or more stringent than
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those we may face under other data privacy and security laws. Together,
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these laws will add additional complexity, variation in requirements,
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restrictions and potential legal risk, require additional investment in
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resources to compliance programs, could impact strategies and
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availability of previously useful data, and could result in increased
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compliance costs and/or changes in business practices and policies.
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Various other governments and consumer agencies around the world have
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also called for new regulation and changes in industry practices and
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many have enacted different and often contradictory requirements for
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protecting personal information collected and maintained electronically.
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Compliance with numerous and contradictory requirements of different
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jurisdictions is particularly difficult and costly for an online
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business such as ours, which collects personal information from Hosts,
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guests, and other individuals in multiple jurisdictions. If any
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jurisdiction in which we operate adopts news laws or changes its
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interpretation of its laws, rules, or regulations relating to data
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residency or localization such that we are unable to comply in a timely
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manner or at all, we could risk losing our rights to operate in such
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jurisdictions. While we have invested and continue to invest significant
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resources to comply with privacy regulations around the world, many of
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these regulations expose us to the possibility of material penalties,
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significant legal liability, changes in how we operate or offer our
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products, and interruptions or cessation of our ability to operate in
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key geographies, any of which could materially adversely affect our
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business, results of operations, and financial condition.
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Furthermore, to improve the trust and safety on our platform, we conduct
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certain verification procedures aimed at our Hosts, guests, and listings
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in certain jurisdictions. Such verification procedures may include
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utilizing public information on the Internet, accessing public databases
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such as court records, utilizing third-party vendors to analyze Host or
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guest data, or physical inspection. These types of activities may expose
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us to the risk of regulatory enforcement from privacy regulators,
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consumer protection agencies, consumer credit reporting agencies, and
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civil litigation.
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When we are required to disclose personal data pursuant to demands from,
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or give data access to, government agencies, including tax authorities,
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state and city regulators, law enforcement agencies, and intelligence
|
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