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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1700
} | Ticket ID: 1701
Customer Name: Mrs. Molly Gutierrez
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-04-25
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It really is frustrating. I'm working on my laptop now and have a few new projects of my own to review. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Game family crime road camera.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 06:00:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1701
} | Ticket ID: 1702
Customer Name: Mr. Eric Pugh
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-18
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <a href="/wiki/Fully_sold_by">Fully_sold_by</a>. <b>Fully-sold</b>. - I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:19:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1702
} | Ticket ID: 1703
Customer Name: Kevin Edwards
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-10-20
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[1] Product was made before the release of the patch, and does not have a "custom" version (yet), so we would recommend you wait I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Response number hope.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:24:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1703
} | Ticket ID: 1704
Customer Name: Kimberly Golden
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-10-02
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Mrs present hot high eye prove house.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:14:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1704
} | Ticket ID: 1705
Customer Name: Lisa Goodwin
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-10-08
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
Please use this option when logging into your account.
You have permission to use I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1705
} | Ticket ID: 1706
Customer Name: Alicia Patterson
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-07-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When you register your order, the "Name of the Item" field shows up in your browser.
We believe it is the easiest way to identify I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Day message term population discover party prove how.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 12:14:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1706
} | Ticket ID: 1707
Customer Name: Jacob Hall
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-01-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We need to be notified of the problems.
The order is not being processed. Thank you.
The product is for sale. There was an DISTRICT I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:45:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1707
} | Ticket ID: 1708
Customer Name: Kelly Norris
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-01-05
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* * * * * * *
Please note that there are manyHeat of an item. Please assist with any queries.
* *443 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 04:55:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1708
} | Ticket ID: 1709
Customer Name: Emily Walker
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-10-01
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
In order to do I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:49:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1709
} | Ticket ID: 1710
Customer Name: Ricky Bryan DDS
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-18
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If that is not what you're looking for, try using the product on the cart instead. Or try purchasing it through our Buy Now link below. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Development on field cut future around.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:18:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1710
} | Ticket ID: 1711
Customer Name: Megan Thompson
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-10-22
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
If you log into your Amazon account with your username 'account01', your account will I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Everybody owner answer.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:18:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1711
} | Ticket ID: 1712
Customer Name: Vanessa Casey
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-02
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you've seen it before, this is probably your number one choice for the item.
You probably can't decide on an original. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:07:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1712
} | Ticket ID: 1713
Customer Name: Felicia Clark
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-11-30
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Please post on your message board.
My question is about how I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1713
} | Ticket ID: 1714
Customer Name: Ryan Walker MD
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-07
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Open the {product_purchased} app on the device with the I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:11:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1714
} | Ticket ID: 1715
Customer Name: Katrina Matthews MD
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-09
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 2304 Product ID: 2304
Last update: 8/21/2017
Available: 5th of every month I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Particularly other program position risk cover reality draw.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 20:27:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1715
} | Ticket ID: 1716
Customer Name: Scott Riddle
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-09-13
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks
Ace-Cobra 1 week ago • Added (6-6 July 2017):
New items are now priced in US dollars per set I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: There adult its.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:10:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1716
} | Ticket ID: 1717
Customer Name: Jorge Ramos
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-22
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, this product is no longer available.
We have an additional promotional code, available for purchase. It is offered for the first year, and I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1717
} | Ticket ID: 1718
Customer Name: Tracy Johnston
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-11-28
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It may take a little time, but it's ok!
My orders are complete and all items have been thoroughly processed. The first order has been I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Success wind wish hold car rest music treatment.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:33:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1718
} | Ticket ID: 1719
Customer Name: Jorge Jennings
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-05-10
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? We are very, very sorry if this happens to you. A product purchased using I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Someone like however industry.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:18:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1719
} | Ticket ID: 1720
Customer Name: Bruce Davis
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-03-31
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
We cannot answer this I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1720
} | Ticket ID: 1721
Customer Name: Miss Ruth Bryant
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-12-30
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
What if I install an external program to connect to an insecure network? I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1721
} | Ticket ID: 1722
Customer Name: Kevin Haynes
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-06-06
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If we get you both involved in one, I'm sorry I couldn't have more to say.
So how about I come up with this deal? I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Ask return many white street best.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:56:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1722
} | Ticket ID: 1723
Customer Name: Jacqueline Jensen
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-01-06
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thank you."
If the request is from your product's ID, the file should return back I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Cultural somebody if training.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 13:10:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1723
} | Ticket ID: 1724
Customer Name: Roberto Rogers
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-01-17
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's a bit hard to be precise about the product, so we're putting together the following list to assist our readers in getting around all those extra requirements I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1724
} | Ticket ID: 1725
Customer Name: Justin Clark
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-14
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3.10.6.
- Improved the search UI
- Improved the message view as well
- Tweaked the error message view I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Special why ahead her product.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:51:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1725
} | Ticket ID: 1726
Customer Name: Jesse Austin
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-04-11
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. And I will refund your purchase." On June 15 I received my order and I am now seeing the status from eBay. We must continue to follow the process outlined in I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1726
} | Ticket ID: 1727
Customer Name: Alison Gibson
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-07-13
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? We would love to hear from you.
Thank you for your help. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Many themselves food especially.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:39:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1727
} | Ticket ID: 1728
Customer Name: Barbara Smith
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-01-12
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 14:23:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1728
} | Ticket ID: 1729
Customer Name: Alisha Jackson
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-07-25
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The issue you're having is that there is not yet a {product_purchased}.
If it's all right and it works, I I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1729
} | Ticket ID: 1730
Customer Name: Wendy Watson
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-10-11
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1730
} | Ticket ID: 1731
Customer Name: James Frank
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-09-08
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
If so, please send an email to:
Rasmus@bluew I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 22:49:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1731
} | Ticket ID: 1732
Customer Name: Terri Guzman
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-01-09
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- Thanks
MADE ME RECALLING MY CUTLIP!
I really, really appreciate the call from the store owner. He I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Risk least camera.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:43:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1732
} | Ticket ID: 1733
Customer Name: Jeffrey Wright
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-02-02
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The problem is, we are now back to the old script, and have a script download. That script uses the "install script", but with this one The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Head growth impact.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:42:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1733
} | Ticket ID: 1734
Customer Name: Samantha Smith
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-31
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the future, I will try and provide this error message. If I receive this error and I receive a response to it, please contact me immediately with the following I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:40:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1734
} | Ticket ID: 1735
Customer Name: Katie Gonzalez
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-04-19
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank You
Your Service has been completely exceptional and will never be duplicated.
Your Service has been absolutely delightful.
Thank you. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Establish establish song paper great sister rock.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:51:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1735
} | Ticket ID: 1736
Customer Name: Kimberly Mercado
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-07-07
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 18:57:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1736
} | Ticket ID: 1737
Customer Name: Terri Johnson
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-05-14
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [B]Please contact the seller when available and confirm purchase will begin. If we could have added a different price to your cart, we'd be more likely to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Collection commercial rise weight.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:38:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1737
} | Ticket ID: 1738
Customer Name: Ryan Olson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-04-27
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I don't really care because I didn't I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1738
} | Ticket ID: 1739
Customer Name: Robert Taylor
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-01-10
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You."
This is the part of the email that comes with the phone. It says:
Reach out to me at 848-276 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:44:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1739
} | Ticket ID: 1740
Customer Name: James Smith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-10-13
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased} should be the product name that appears in the product description. This can be a generic name or generic logo. Your brand I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1740
} | Ticket ID: 1741
Customer Name: Carmen Clayton
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-03-20
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Thanks. Sorry for the inconvenience....
Thank you.
Thanks for supporting T I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1741
} | Ticket ID: 1742
Customer Name: Karen Stewart
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-02-26
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having a problem with the {product_purchased}. Please assist.
I'm having a problem with the {product_purch I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: North hold already third.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:58:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1742
} | Ticket ID: 1743
Customer Name: Shannon Smith
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-07-29
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you see any, please message me in the feedback section.
This product has been sent to the store. It is available to request for in store delivery I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: New address surface sit yard.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:15:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1743
} | Ticket ID: 1744
Customer Name: Hunter Esparza
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-04-21
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks in advance!"
In one of these tweets, he said his team I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1744
} | Ticket ID: 1745
Customer Name: Linda Cortez DVM
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-21
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:57:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1745
} | Ticket ID: 1746
Customer Name: Taylor Zimmerman
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-11-14
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* If there is a missing or outdated product, please contact me.
*
* This product can provide for one-time shipping and I I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:16:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1746
} | Ticket ID: 1747
Customer Name: Savannah Haley
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-12-26
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I tried setting the quantity to $50 but I'm having issues with the {product_purchased}. Please assist.
{product_purch I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:27:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1747
} | Ticket ID: 1748
Customer Name: Maria Oneal
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-09-02
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please send me any information regarding this issue.
The phone did not come I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Several fish police other should.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:23:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1748
} | Ticket ID: 1749
Customer Name: Tanya Martinez
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-08-08
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
This software was developed for my personal need. If you think you may I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1749
} | Ticket ID: 1750
Customer Name: Brian Horne
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-02-03
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Well, I think the following things are absolutely essential:"Create an account and I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1750
} | Ticket ID: 1751
Customer Name: Luis Shannon
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-01-03
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: Can you provide proof of name?
A: No, we can't. Some of the names are already confirmed, and others will be I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:38:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1751
} | Ticket ID: 1752
Customer Name: Jennifer Wu
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-05-06
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Yes, that I have discovered:
CODE is an alias for 'dll I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1752
} | Ticket ID: 1753
Customer Name: Grace Lambert
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-05-30
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We may have some information about this issue that you do not have
The product description says that after we received this email we would like
The I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Value management grow whether nice.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:18:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1753
} | Ticket ID: 1754
Customer Name: Louis Lowe
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-04-01
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is very frustrating for me. I'm a girl and I make my own food, as well as have a girlfriend that can help with that. How I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1754
} | Ticket ID: 1755
Customer Name: Sally Hartman
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-05-14
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
I didn't login to my {customer_address} on the last login I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Knowledge sell contain eye together.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 14:57:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1755
} | Ticket ID: 1756
Customer Name: Christina Lopez
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-29
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I ordered the item only to use my credit card, and i wasn't very excited to use that. Should i have paid the full amount, now i I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: He form music attorney section shoulder.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:40:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1756
} | Ticket ID: 1757
Customer Name: Frank Scott
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-03-07
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks.
I would love to help you with this. I know you I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1757
} | Ticket ID: 1758
Customer Name: Diana Ortiz
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-05-10
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I want to purchase the product from this location. Please assist. If i am out that day, would you want me to get back to you before this is over I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1758
} | Ticket ID: 1759
Customer Name: Edward French
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-09-25
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
This question is frequently asked about this program in various forums content, but it turns out that I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1759
} | Ticket ID: 1760
Customer Name: Taylor Taylor
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-22
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is no warranty with this product. If you have any questions or concerns, please feel free to contact us at [email protected]. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 16:27:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1760
} | Ticket ID: 1761
Customer Name: Joshua Gibson
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-12
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
" The message for the vendor was "Signed by: Sales Director of Supply & Services, "
"" The message for the consumer was " I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1761
} | Ticket ID: 1762
Customer Name: Melinda Atkins
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-06-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[4:40:19] [Client thread/ERROR]: Failed to place value $611 from'reduce_price_per_item- I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Few against their herself pressure west.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:20:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1762
} | Ticket ID: 1763
Customer Name: Peter Flowers
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-04-15
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I've had issues logging into my {product_purchased} account for a while. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:53:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1763
} | Ticket ID: 1764
Customer Name: Valerie Larsen
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-07-25
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks for contacting me. I'm having an issue with the product_purchased}. Please assist.
Yay! I got a very nice I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 11:09:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1764
} | Ticket ID: 1765
Customer Name: Erica Scott DVM
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-02-21
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Login to a Google Account
To verify your email address, use Google Authent I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Quite article doctor hair should fine boy.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:26:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1765
} | Ticket ID: 1766
Customer Name: Amber Erickson
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? How to use your existing router I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Trip policy let interview.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:48:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1766
} | Ticket ID: 1767
Customer Name: Michael Wright
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-07-16
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The items purchased are available for purchase (not delivered in time until shipping) within the company's delivery service, but we will ship them to our doorstep within This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:05:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1767
} | Ticket ID: 1768
Customer Name: Patricia Rodgers
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-12-23
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your understanding.
Please note the product price has been adjusted so the purchase price will also be adjusted.
All product will only be exchanged I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: North evening shoulder card protect loss her challenge.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 12:05:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1768
} | Ticket ID: 1769
Customer Name: Vanessa White
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-11-23
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product #1
1 - https://goo.gl/b9DkJL
2 - http://www.thingiverse.com I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:51:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1769
} | Ticket ID: 1770
Customer Name: Christine Perez
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-04-22
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Chris
# # Examples
use std :: fs :: Path ; use std :: strings :: {};
# use std :: string q = new I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:16:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1770
} | Ticket ID: 1771
Customer Name: Matthew Jimenez
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-09-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
There are several possible fixes. The first solution is to restart and upgrade the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-05-31 23:10:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1771
} | Ticket ID: 1772
Customer Name: Justin Padilla
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-05-12
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This link will close
After saving 1, then
Delete all you've downloaded from your system, and double check in the console window, the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1772
} | Ticket ID: 1773
Customer Name: Elizabeth Palmer
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-08-13
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please enter a valid Steam account.
The name you entered does not match the product name.
Please enter your password.
This game I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: We but grow fill of media.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:27:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1773
} | Ticket ID: 1774
Customer Name: Darrell Harris
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-11-25
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is due to a problem with Google Play's app, where you can't find the product description; if an app doesn't already have such a description I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1774
} | Ticket ID: 1775
Customer Name: Emily Wiley
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-01-05
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:29:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1775
} | Ticket ID: 1776
Customer Name: Sally Zuniga
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-11
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for your support! https://www.facebook.com/groups/2908114029361709
This is what the official Steam forums say I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1776
} | Ticket ID: 1777
Customer Name: David Bray
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-02-09
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: Items which are NOT compatible via a specific app will be discontinued. Please read the FAQ before sending this product to the store.
Product Code The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:01:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1777
} | Ticket ID: 1778
Customer Name: Jennifer Cox
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-05-22
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry!
If you're purchasing something, use the link to redeem your purchase
if it's not already available. Click here to redeem the purchase I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1778
} | Ticket ID: 1779
Customer Name: Christopher Neal
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-12
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Is locked? Should I cancel or unlock my account? If you have problems logged in by mistake I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Minute first minute education work know.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:39:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1779
} | Ticket ID: 1780
Customer Name: Roberta Cunningham
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-10
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
{product_purchased} is unable to establish a stable internet I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:22:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1780
} | Ticket ID: 1781
Customer Name: Samuel Morgan
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-06
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When the product is bought with a refund, it says {purchase_code}. It will then say {purchase_price}.
When the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:58:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1781
} | Ticket ID: 1782
Customer Name: April Turner
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-05-26
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know when I look at this page I see my cart now; can you help me? I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Thus current side try west.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:00:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1782
} | Ticket ID: 1783
Customer Name: Michael Chen
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-12-11
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thank you very much for the help.
3.3.1.2 Bug: When I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Deal thing along east.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:07:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1783
} | Ticket ID: 1784
Customer Name: Carrie Johnson
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-08-01
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't want to be here for much longer, so here's the requestlist. I'm going to tell you what I'm talking about, so I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Break might opportunity gas interest happy outside.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:57:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1784
} | Ticket ID: 1785
Customer Name: Alexis Allen
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-01-15
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll post soon.
If the device is a Samsung device, then it's not affected by update 7.2.
Update 7.3 fixes I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Kind sister tough and person.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:23:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1785
} | Ticket ID: 1786
Customer Name: Ashley Gutierrez
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-08-10
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Around effect share order then bring live.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:04:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1786
} | Ticket ID: 1787
Customer Name: Karen Ward
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-06-15
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? 1) If the device is I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1787
} | Ticket ID: 1788
Customer Name: Emily Bailey
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-10-16
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Yes. Thank you.
You are a customer. You bought this product I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1788
} | Ticket ID: 1789
Customer Name: Russell Peterson
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-20
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Log in to your web account (or even just sign in) I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:12:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1789
} | Ticket ID: 1790
Customer Name: Robert Bullock
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-06-24
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What happens next is that if the product isn't available for immediate release, that will continue for a considerable time, so it'll be considered for release before This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:27:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1790
} | Ticket ID: 1791
Customer Name: Ashley Baker
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-07-24
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As an artist, I'm trying to build a collection, I'd like to know what's out there. Thanks!
This was posted by a member of The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1791
} | Ticket ID: 1792
Customer Name: Michelle Hawkins
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-04-30
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
I've noticed a software bug in the {product_purchased} I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1792
} | Ticket ID: 1793
Customer Name: David Smith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-02-23
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was looking for to use for testing purposes, but it's not working, my mouse is too far from my keyboard and there's no way to turn I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1793
} | Ticket ID: 1794
Customer Name: Andrew Hudson
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-01-17
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You are also in luck this day.
ifferentium is finally making a big debut and I can't stop enjoying the game without you.
Y I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:46:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1794
} | Ticket ID: 1795
Customer Name: Michael Townsend
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-11-04
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? This is the product. My {product_purchased} is making strange I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1795
} | Ticket ID: 1796
Customer Name: Ryan Ewing
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-01-07
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[03:28:09] [Client thread/INFO]: [CHAT] [CW]: Hello, just trying to get this message to the client. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1796
} | Ticket ID: 1797
Customer Name: Chad Porter
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-06-03
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The list of products that you purchased is currently empty and there is still time to get all the other reviews
12 15 13:23 PM No 1003080 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1797
} | Ticket ID: 1798
Customer Name: Warren Gallagher
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-07-24
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchasing via PayPal
Paypal is the only online source for Amazon orders. We do not accept Paypal orders.
Shipping: Usually I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:18:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1798
} | Ticket ID: 1799
Customer Name: Sara Anderson
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-09
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your support of the M2A2 platform. Thanks for your ongoing support!
I apologize for any kind of problems I was experiencing I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:35:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1799
} | Ticket ID: 1800
Customer Name: Julie Perry
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-02-26
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 04:14:53 |
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