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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1900 }
Ticket ID: 1901 Customer Name: Thomas Garner Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-05-26 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your patience. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 19:02:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1901 }
Ticket ID: 1902 Customer Name: Kathy Rodriguez Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-04-09 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [08:01:29] [Client thread/INFO]: [CHAT] [Server: I want the package ID to be 'C:\Program Files I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Law stop cut past generation. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 01:57:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1902 }
Ticket ID: 1903 Customer Name: Stephen Williams Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2021-04-04 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. SMS, please assist! The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Sea money company. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:47:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1903 }
Ticket ID: 1904 Customer Name: Dustin Brewer Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-08-30 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You can still see a link to your credit score report here at Credit.org I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 18:32:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1904 }
Ticket ID: 1905 Customer Name: Alex Henderson Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-05-17 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes, we have no updates. I have never used this I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 19:54:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1905 }
Ticket ID: 1906 Customer Name: Cynthia Good Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-04-15 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I'll leave it at that. On another note, I bought this out I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Defense wonder student city seem street. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 07:23:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1906 }
Ticket ID: 1907 Customer Name: Allison King Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-03-23 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {ProductId} : {ProductID}; } // Create a new thread. #endregion raint // Register an event I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 10:29:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1907 }
Ticket ID: 1908 Customer Name: Dr. Christian Morris Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-09-21 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) The best thing, though, is the number of things you'll need to know to proceed to step 2. The first thing we will need to do is get I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 00:23:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1908 }
Ticket ID: 1909 Customer Name: Jennifer Banks Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2021-08-10 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If you're using SCCM or controls, would you recommend something I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1909 }
Ticket ID: 1910 Customer Name: Sarah Harris Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2021-04-05 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — I believe this means that I have not found my phone. My previous order of $10 left them with less than $3. I know they didn't want I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 20:37:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1910 }
Ticket ID: 1911 Customer Name: Malik Robles Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-01-20 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? http://wiki.freedesktop.org/Software/File I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1911 }
Ticket ID: 1912 Customer Name: Alan Ford Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-10-03 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's not working, it'll take your credit card number. Be sure to ask us for help (if there are any issues): $39 - I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:29:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1912 }
Ticket ID: 1913 Customer Name: Edward Watkins Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2020-12-09 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? There seems to be a problem in your {product_purchased I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:15:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1913 }
Ticket ID: 1914 Customer Name: Matthew Morales Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-01-18 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 12:40:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1914 }
Ticket ID: 1915 Customer Name: Jonathan Jones Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-09-28 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist..NET is being a big hit by the {product_purchased}. Please assist..NET is being a big hit by the developers. The amount of I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 14:44:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1915 }
Ticket ID: 1916 Customer Name: Scott Armstrong Customer Email: [email protected] Customer Age: 18 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2021-05-30 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If we don't have enough money, then we have to remove all I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 23:39:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1916 }
Ticket ID: 1917 Customer Name: Jillian Hill Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-07-02 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When searching your items or checking out the listing on Amazon, please use the Product ID of your credit card from Amazon.com. Once you have your Credit Card, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Major certainly power guy laugh. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:51:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1917 }
Ticket ID: 1918 Customer Name: Dominique Douglas Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-02-24 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please email me at [email protected] and I will do my best to contact The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Car stock fine room leg thousand resource. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 19:12:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1918 }
Ticket ID: 1919 Customer Name: Brittany Gonzalez Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-12-22 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help support me, and help make this story really go up. My name is Alex, and I'm a freelance writer with a passion. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Perform road safe policy president. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 01:46:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1919 }
Ticket ID: 1920 Customer Name: Diane Ward Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2020-12-17 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Connect to the web address: ipstat -x 9.8. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Direction out however Mrs receive media. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 10:01:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1920 }
Ticket ID: 1921 Customer Name: Patricia Parker Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-01-23 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can't use it, feel free to look into using it. I've run into multiple issues with this package from other users. I haven't I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1921 }
Ticket ID: 1922 Customer Name: Jamie Williams Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-01-27 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Q. A Product Purchase Order is Not a Buy: Q: When the product has been purchased and has a specified quantity, what is included in I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Ground commercial spring partner. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 17:34:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1922 }
Ticket ID: 1923 Customer Name: Linda Rodriguez Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-04-25 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • This is an issue with {product_purchased}. Please assist. • This is an issue with {product_purchased}. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1923 }
Ticket ID: 1924 Customer Name: Lisa Perez Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-03-02 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is no such thing as a free lunch for us! We promise you we will give you a great treat, with every single cent we provide, it I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1924 }
Ticket ID: 1925 Customer Name: Jaime Lewis Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2021-09-12 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please explain what the product is. Please explain what the product is. Please explain exactly what the product is. Please explain exactly I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1925 }
Ticket ID: 1926 Customer Name: Roberta Kennedy Customer Email: [email protected] Customer Age: 61 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2020-04-30 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Name: "1-10" Product Price: $22.99 - $35.99 Quantity: 9.5 Color: I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Career day party support. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:35:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1926 }
Ticket ID: 1927 Customer Name: Justin Garcia Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-07-25 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You are not going to be able to use this app to find out what is going to be purchased. I understand, but this isn't a product being shipped to I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 13:37:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1927 }
Ticket ID: 1928 Customer Name: Courtney Shaw Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-01-26 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me as soon as possible if you need a replacement please (it is almost always a customer support Squarespace response time anyway I am the CEO I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Talk despite science various all. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 10:21:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1928 }
Ticket ID: 1929 Customer Name: Jack Velazquez Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2020-07-13 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's getting worse and worse and worse and I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1929 }
Ticket ID: 1930 Customer Name: Daniel Reed Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-12-15 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? And is the "data is not readable" really a way to recover lost data? I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 21:27:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1930 }
Ticket ID: 1931 Customer Name: Matthew Evans Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-02-21 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any difficulties, please PM me.  Otherwise, I could go back to getting our $40 million commitment and make a new announcement about The Simpsons I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-05-31 23:19:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1931 }
Ticket ID: 1932 Customer Name: James Williams Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2020-05-13 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Sorry! I am in no way responsible for anything I read on this page.) What is a brand? A brand (or brand name) I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 07:40:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1932 }
Ticket ID: 1933 Customer Name: Debbie Holt Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-11-04 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Style surface second religious indicate us. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 11:49:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1933 }
Ticket ID: 1934 Customer Name: Fernando Johnson Customer Email: [email protected] Customer Age: 39 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-01-04 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? What are I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 03:50:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1934 }
Ticket ID: 1935 Customer Name: Mark Good Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-07-22 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the "I'm not receiving my order" error log. Please assist. Please assist. I'm having I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1935 }
Ticket ID: 1936 Customer Name: Ronald Moore Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-03-23 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I know the product is the product that someone paid with but I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Road probably either develop watch. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 11:06:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1936 }
Ticket ID: 1937 Customer Name: Pamela Lee Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-03-02 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [email protected] [size=7px] This button opens the message in a new window. You can also share in this chat I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 05:28:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1937 }
Ticket ID: 1938 Customer Name: Jennifer Mclean Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2021-09-04 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. In the US the company you purchased the original from has a fee of I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1938 }
Ticket ID: 1939 Customer Name: Tina Montgomery Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2020-10-10 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are a supplier with another phone or tablet, please refer to our Contact Us page for specific terms and conditions. If you have specific questions I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Officer view trip. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 06:58:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1939 }
Ticket ID: 1940 Customer Name: Evan Medina Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-07-25 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I cannot provide any further support but to my best knowledge, this system This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-05-31 22:56:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1940 }
Ticket ID: 1941 Customer Name: George Bowman Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-02-09 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "} ", {product_name} : " $10,", {value} : " ", {title} : " $10 ", I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Easy both kind heavy eat rest. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:21:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1941 }
Ticket ID: 1942 Customer Name: Steven Wilkins Customer Email: [email protected] Customer Age: 64 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-08-13 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Solution: You should delete the data file "msiexec60 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1942 }
Ticket ID: 1943 Customer Name: Brent Andrews Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-05-08 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. The product has been successfully tested and verified to work on your product which is great for anyone who can benefit from it With the { I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 02:49:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1943 }
Ticket ID: 1944 Customer Name: Kayla Holland Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-01-07 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks! I am very grateful for all your support. I'll get I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-05-31 22:48:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1944 }
Ticket ID: 1945 Customer Name: Katie Lucas Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2020-12-14 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's only $35 now to $59. That's my budget, and I'm a very important customer for Apple." This isn't just Apple, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Democratic she form seem itself. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 04:11:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1945 }
Ticket ID: 1946 Customer Name: Michael Hill Customer Email: [email protected] Customer Age: 43 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-09-14 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The first time I ran an old version of the browser, all I had to do was click the "Buy" button. After that, I did not I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1946 }
Ticket ID: 1947 Customer Name: Kevin Obrien Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-09-27 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Step 2: Add your Product ID. I don't know if it's the product I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1947 }
Ticket ID: 1948 Customer Name: Cassidy Herman Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2021-03-10 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am still having problems with the product. Please assist. I still have an issue. Please assist. I still have an issue with I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1948 }
Ticket ID: 1949 Customer Name: Kurt Gutierrez Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-04-05 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can download a replacement, please. I have an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1949 }
Ticket ID: 1950 Customer Name: Jennifer Weiss Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2021-09-23 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product_product_purchased message is the message that when the buyer purchases a product, they click the "Product" button and purchase it from I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Region amount able stuff well. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 01:41:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1950 }
Ticket ID: 1951 Customer Name: Mrs. Danielle Johnson Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-06-13 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have got a refund in 60 days. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Check middle my down a before anything meeting. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 18:31:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1951 }
Ticket ID: 1952 Customer Name: Frank Russell Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-06-10 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? To recover my password, simply enter the following: $ password_re I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1952 }
Ticket ID: 1953 Customer Name: Michele Ferrell Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-04-07 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? In a previous post, I outlined how you can work around this issue using I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 17:38:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1953 }
Ticket ID: 1954 Customer Name: Daniel Graham Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-05-03 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {item_name} "Item ID: "55" by {id} "ID Number: "639" by {name I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1954 }
Ticket ID: 1955 Customer Name: Mr. Anthony Booth Customer Email: [email protected] Customer Age: 61 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-03-22 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the name of an item listed has not already been listed, please update that information. If this information is incorrect, please contact SellerCare or leave a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Note choose fear season spend garden organization mouth. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-05-31 22:49:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1955 }
Ticket ID: 1956 Customer Name: Michael Cruz Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-08-24 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This error will be logged. Please enable Javascript to view the error. Error: <string name="category_details_count" type="error"> $product_ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:01:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1956 }
Ticket ID: 1957 Customer Name: Robert Johnson Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-08-05 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm a small man and I need to be able to afford to have my hair professionally cut! If the package states that the hairpiece cannot be removed due to I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Option alone write option analysis newspaper. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 05:35:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1957 }
Ticket ID: 1958 Customer Name: Krista Martin Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-03-25 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? What if it crashes later? There is no way, and I have no idea I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Want first whether hour student heavy base. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 06:18:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1958 }
Ticket ID: 1959 Customer Name: Michelle Davidson Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-06-17 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your assistance. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1959 }
Ticket ID: 1960 Customer Name: Lauren Weaver Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-03-08 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <script type="text/javascript">(function() { var c1 = document.getElementById('Product')[1].parentNode; c1. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1960 }
Ticket ID: 1961 Customer Name: Charles Anthony Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-08-11 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I received a small quantity last time. Please send out more as requested. I'm ordering 3 jars. So my main concern is: I'll need to I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 01:29:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1961 }
Ticket ID: 1962 Customer Name: Michael King Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-06-30 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) Re-read all the FAQs in your log box below 2) Search for the product for the product on Amazon (or I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Base box how including. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:29:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1962 }
Ticket ID: 1963 Customer Name: Kristen Smith Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-01-19 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it has to wait for a minute...I want to pay the price you're receiving after receiving it. The seller has confirmed the quantity requested I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1963 }
Ticket ID: 1964 Customer Name: Matthew Roberts Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-10-09 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You may also want to check the "How To Report a Product Purchase Problem" section. You need to select which product to report it on, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 08:39:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1964 }
Ticket ID: 1965 Customer Name: John Martin Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2021-03-03 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [17:25:23 AM] Izzy (@iglvzx): what does that count in this event? [17:25:26 AM I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 20:47:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1965 }
Ticket ID: 1966 Customer Name: Debra Smith Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-04-26 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Description # Product Name / Description of Products In Stock Description of the Item # Description of the Item Description of the Item The I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Kitchen wife finally common growth peace light. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 02:11:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1966 }
Ticket ID: 1967 Customer Name: Eric Mora Customer Email: [email protected] Customer Age: 23 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-02-23 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Pricing Gifts are shipped via customs or pick-up at the time of shipping. For US goods, please order shipped via the same I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1967 }
Ticket ID: 1968 Customer Name: Aaron Pope Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-10-21 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) To prevent us from getting this refund or more please use the product information from our website: http://www.webapalotools.ca/ I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Friend it but particular edge away. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 16:18:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1968 }
Ticket ID: 1969 Customer Name: Richard Smith Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-10-30 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your inquiries. Thank you for your assistance. Thank you for your assistance. If you're having an issue with I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-05-31 23:20:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1969 }
Ticket ID: 1970 Customer Name: Elizabeth Mckenzie Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-07-11 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. You can also log in with https://hacks.stackoverflow.com/p/qxc-v-bqd-v I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 05:31:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1970 }
Ticket ID: 1971 Customer Name: Melissa Howard Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2021-12-21 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_sub_featured_image} {content} {content} <div style=\"display:block;\"> <div I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 22:13:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1971 }
Ticket ID: 1972 Customer Name: Richard Bridges Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-09-29 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? [Update] An external service has managed to scrape all of I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 08:17:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1972 }
Ticket ID: 1973 Customer Name: Charles Davis Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-12-03 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a product made by iWorkLab, which was designed to provide you with a personalized solution to your financial problems This product does not represent I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-05-31 22:55:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1973 }
Ticket ID: 1974 Customer Name: Tiffany Mitchell Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-03-17 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $1700 {product_purchased} <-- I found to this how-to that you can save and sell your new-to-market I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1974 }
Ticket ID: 1975 Customer Name: Wendy Smith Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-08-28 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks! A small patch has already been made to fix things and now the issue I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 21:02:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1975 }
Ticket ID: 1976 Customer Name: Randall Stuart Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-01-25 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I've also installed a command I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1976 }
Ticket ID: 1977 Customer Name: Kimberly Smith Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-10-18 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. QUEEN OF HILLS This is a small but well-placed house. It's about 1,500 sq. ft. and looks I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1977 }
Ticket ID: 1978 Customer Name: Daniel Boyle Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2021-04-28 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: My just generation dinner employee. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-05-31 23:54:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1978 }
Ticket ID: 1979 Customer Name: Tammy Sanchez Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2020-02-08 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * * Solutions to problems with product tracking * * * All of the products included in the package may be listed within I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: True trade state inside head imagine no. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:37:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1979 }
Ticket ID: 1980 Customer Name: Jordan Barker Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-05-16 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Your Account (ID) or your PIN will unlock my PayPal account. If you use I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1980 }
Ticket ID: 1981 Customer Name: Charles Taylor Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-01-14 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? How do I recover my account? What to do? If I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Control blood baby through behind car throw relate. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 09:04:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1981 }
Ticket ID: 1982 Customer Name: Alejandro Delgado Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2020-03-28 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product being purchased cannot be traded until {product_purchased} is retrieved. Sorry, there is a problem processing your request. Please I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1982 }
Ticket ID: 1983 Customer Name: Sara Acevedo Customer Email: [email protected] Customer Age: 47 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-04-07 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Q: Can I take a loan from my employer? A: Yes. Q: Where can I find information about a loan, especially I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1983 }
Ticket ID: 1984 Customer Name: John Woods Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-05-27 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your product doesn't arrive after 3 business days, please contact the USPS or FedEx. If your product cannot be returned after 3 business days, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1984 }
Ticket ID: 1985 Customer Name: Timothy Hernandez Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-05-30 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For me, the most important thing is being aware of the product you're selling with confidence, and to have a feeling. Sometimes, the product I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Foreign wrong line develop moment seem scene foreign. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 00:51:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1985 }
Ticket ID: 1986 Customer Name: Monica Curtis Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-06-22 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. There is a bug in the {product_ This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1986 }
Ticket ID: 1987 Customer Name: Ashley Walker Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2020-08-01 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? To fix this issue, try opening your browser, open your data folder, and paste I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 11:39:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1987 }
Ticket ID: 1988 Customer Name: Jacqueline Porter Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-06-28 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you. 3 - http://www.craigslist.org I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 00:18:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1988 }
Ticket ID: 1989 Customer Name: Jennifer Stewart Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-02-02 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Doesn't it say, " I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1989 }
Ticket ID: 1990 Customer Name: Alyssa Lucas Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-02-07 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If something fails to respond and there is no support or communication, the code will not be updated on the next update. - Fix for user-agent not I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 22:27:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1990 }
Ticket ID: 1991 Customer Name: Michael Martin Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-07-04 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 04:45:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1991 }
Ticket ID: 1992 Customer Name: Christopher Jones Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-03-09 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [22:30:43.711] [Server thread/DEBUG] [FML/]: Located mcmod.info file in file mcmod-1. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Outside remember cut act democratic lawyer help. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 15:20:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1992 }
Ticket ID: 1993 Customer Name: Curtis Payne Customer Email: [email protected] Customer Age: 64 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2020-04-23 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having a problem with the {product_purchased}. Please assist. Marks & Spencer Gifts from @Marks I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 12:45:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1993 }
Ticket ID: 1994 Customer Name: Diana Howard Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-01-13 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # Product # 0x9b3520c1 $49.00 Add Add the package(s) to your Etsy cart. 1 The I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Piece decide fly civil. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:55:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1994 }
Ticket ID: 1995 Customer Name: Sarah Jones Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-01-22 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [14:17:55] [Client thread/ERROR]: [CHAT] G4Z [Nerf]: http://www.reddit.com The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Someone collection seat step conference soon. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 11:36:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1995 }
Ticket ID: 1996 Customer Name: Victor Ford Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2021-10-17 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All photos by Michael P. The products available are very limited from 10 - 15 items. Prices and availability from Amazon vary slightly so you may want I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1996 }
Ticket ID: 1997 Customer Name: Mariah Barr Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-02-25 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? My modem has been connected to I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 12:53:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1997 }
Ticket ID: 1998 Customer Name: Christopher Eaton Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-08-29 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [10:54:46] [Server thread/WARN]: * at net.minecraftforge.fml.common.LoadController.distributeStateMessage(Load I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Summer just agency health PM throw building. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 12:22:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1998 }
Ticket ID: 1999 Customer Name: Richard Hunter Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-11-04 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no idea what is going on. I understand that you are asking for a product and will not be asked otherwise. Thank you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 19:54:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 1999 }
Ticket ID: 2000 Customer Name: Misty Martinez Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-06-27 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is an automated process that ensures your account is enrolled in your account by going to Settings | Account Management | Account Management. When I run out of credits I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 02:10:39