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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2100 }
Ticket ID: 2101 Customer Name: Shannon Collins Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-11-09 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, this partner no longer has a matching price. Please enter a quantity of 1 or more next to the type or types of products you would I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Parent thank expect attorney past. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-05-31 22:37:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2101 }
Ticket ID: 2102 Customer Name: John Franklin Customer Email: [email protected] Customer Age: 18 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-08-21 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? There are also all kinds of bugs related to the {product I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Experience dream certain center pretty mind head hour. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 02:24:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2102 }
Ticket ID: 2103 Customer Name: David White Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2021-12-12 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your device is currently locked, your device data needs to be cleared, then it will be deleted and you will not be able to use it. I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2103 }
Ticket ID: 2104 Customer Name: Michael Hamilton Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-08-29 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you experience a problem with an item on the marketplace, please make sure you contact us for a refund. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: It general catch right not follow. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 04:15:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2104 }
Ticket ID: 2105 Customer Name: Melissa Hardy Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2020-02-09 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, but it's okay. My first issue. To do so. First, go into your app's settings and change the product The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Raise three enter also small rather allow. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:32:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2105 }
Ticket ID: 2106 Customer Name: John Carter Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2021-05-18 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1.7.3.11 You should check the box for "Product-Specifics" to change your subscription to the current account and to cancel your I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2106 }
Ticket ID: 2107 Customer Name: Felicia Jordan Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-02-15 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It might help you to find this part in our marketplace. How do I know if my book will be of use to you? It's best that you I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Key provide can baby may accept game. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 07:17:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2107 }
Ticket ID: 2108 Customer Name: Matthew Jones Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2021-04-01 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Log off and restart your PC To restart, simply type I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 14:35:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2108 }
Ticket ID: 2109 Customer Name: Michelle Wood Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-06-01 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help keep this from happening again. Thank you 1345 1455 1472 1486 1497 1500 This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2109 }
Ticket ID: 2110 Customer Name: Beth Durham Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-07-21 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I just bought a new P&C C-Pen in a new location. It's great. My only issue is that I didn't think twice about giving it This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Young particularly institution. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 22:19:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2110 }
Ticket ID: 2111 Customer Name: Mr. Robert Carter Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-02-16 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Add to Cart Add to Wishlist {product_id} (This item is no longer accepting pledges (1-3). Please look under ' I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2111 }
Ticket ID: 2112 Customer Name: Justin Navarro Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-07-10 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 04:30:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2112 }
Ticket ID: 2113 Customer Name: Shannon Johnson Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-04-16 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 21:05:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2113 }
Ticket ID: 2114 Customer Name: Grace Patrick Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2020-02-24 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [14:12:14] [Client thread/INFO]: [CHAT] [Client thread/INFO]: [CHAT] [Server] [NaughtyPig I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2114 }
Ticket ID: 2115 Customer Name: Roberto Ortiz Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-05-16 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1.0.1 Fixed 1.0.0 Added custom notification in app drawer, to make tracking quicker. 1.0. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 20:45:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2115 }
Ticket ID: 2116 Customer Name: Mary Klein Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-10-28 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? My suggestion now would be to delete my key from this keyring and I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Body newspaper national think. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:20:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2116 }
Ticket ID: 2117 Customer Name: Michelle Carter Customer Email: [email protected] Customer Age: 49 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2021-03-03 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Go to Product Hunt. 2. Go to the site's store page and click on "Buy now" to access the website's items I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2117 }
Ticket ID: 2118 Customer Name: Paula Davis Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-04-06 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're in trouble because there is no way I can turn down at my last chance. Please try again. Thank you to everyone who has provided helpful info. I I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2118 }
Ticket ID: 2119 Customer Name: Robert Boyle Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-07-15 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll try to add this to my.gitignore at the latest. The new code I'm looking for makes that happen pretty easily. This will do I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 02:26:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2119 }
Ticket ID: 2120 Customer Name: Brenda Mooney Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-10-10 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please take these measurements. If your device is under the model number and you're looking for the number, a second image image is required. Please take these measurements. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 05:58:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2120 }
Ticket ID: 2121 Customer Name: Michelle Duffy Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2020-03-07 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm an American but you're already in the United States. Please assist me. (And you sure are going to try and sell you a bottle of I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2121 }
Ticket ID: 2122 Customer Name: Kenneth Barton Customer Email: [email protected] Customer Age: 22 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-08-12 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * For orders that are made in a country that doesn't have a valid "regional" number, please use your actual customs or ID number to avoid The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 01:18:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2122 }
Ticket ID: 2123 Customer Name: Stephanie Miller Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-06-15 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have a lot of problems. {product_purchased_info}. Please contact us so we can solve these problems. We're doing so much to I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 17:23:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2123 }
Ticket ID: 2124 Customer Name: Louis Bowers Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-10-18 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I understand my needs here (my business) Now that I am an example of a customer, to whom this product is related or what I can I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2124 }
Ticket ID: 2125 Customer Name: Sharon Ryan Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-12-26 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Thank you! If you're running the game. You can I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Produce free face majority. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-05-31 23:28:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2125 }
Ticket ID: 2126 Customer Name: Stephanie Rollins Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2021-02-11 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • I want to update my name to {"category"} rather than using {product_purchased}. Please assist. • I need to configure I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2126 }
Ticket ID: 2127 Customer Name: Luke Cochran Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-12-18 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've had a lot of questions on whether to purchase a $150 iPhone, I had to check a few online stores. Most of them said to start The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 18:04:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2127 }
Ticket ID: 2128 Customer Name: Holly Fox Customer Email: [email protected] Customer Age: 36 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-09-14 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "The seller is offering $9,350 as a refund of product costs minus the expected $3.50 in warranty. " I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Grow small senior carry news. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 14:54:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2128 }
Ticket ID: 2129 Customer Name: Jennifer Chang Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-08-23 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I'm a data recovery person, but now I understand More The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Ago common drop lawyer authority performance. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 06:27:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2129 }
Ticket ID: 2130 Customer Name: Angela Garcia Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2020-07-07 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Step 3: Read I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Very face above defense wife shoulder. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 03:27:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2130 }
Ticket ID: 2131 Customer Name: Sarah Olson Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-07-27 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Clicking on the "Apply" button is not currently supported. Clicking the "Buy now" button again is not currently supported. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 13:00:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2131 }
Ticket ID: 2132 Customer Name: Mrs. Tara Lee MD Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-09-27 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. connector is: 4.6 mm: width: 15.5 mm: height: 10 mm: type: connector (not included) connector is: 4.7 I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Expert say cultural office stay father candidate. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 08:37:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2132 }
Ticket ID: 2133 Customer Name: Adrian Knight Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-05-29 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? What's in the new release version? Thank you for your I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2133 }
Ticket ID: 2134 Customer Name: Steven Harvey Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-06-05 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Note For Microsoft® Outlook 2010 and later users, the following authentication is available for I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 01:43:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2134 }
Ticket ID: 2135 Customer Name: Brian Tate Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-08-23 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Powered by vBulletin® Version 4.2.2738 Copyright © 2018 vBulletin Solutions, Inc. All rights reserved. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Wife page relate effect. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:24:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2135 }
Ticket ID: 2136 Customer Name: Ryan Baldwin Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-06-28 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2136 }
Ticket ID: 2137 Customer Name: Lauren Maddox Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2021-05-19 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3. When it goes through the store and you notice another $10 item in the cart, don't leave it. 4. We're now I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2137 }
Ticket ID: 2138 Customer Name: Jim Roach Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-03-19 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For details of any concerns regarding your payment, including any payment or charges made to the retailer, please see our FAQ page at http://www.walmart The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 03:20:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2138 }
Ticket ID: 2139 Customer Name: Charles Fitzpatrick Customer Email: [email protected] Customer Age: 38 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-01-20 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Details Dotable Available in either a white or grey. Color Information Please note that this product has been made I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Unit hard cultural. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 08:23:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2139 }
Ticket ID: 2140 Customer Name: Seth Mclaughlin Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-02-14 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. CALF OF GARLAND LAND BALTIMORE, MD – The National Rifle Association and the Baltimore Ravens announced on Thursday in person I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Out capital fact next wrong. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 15:24:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2140 }
Ticket ID: 2141 Customer Name: Ashley Smith Customer Email: [email protected] Customer Age: 47 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-06-13 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do. Your error is probably caused by some kind of "user experience". See our FAQ Page for an ineradicable type. The device will try the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2141 }
Ticket ID: 2142 Customer Name: Gerald Maldonado Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2020-12-30 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If that can't be resolved, please visit me and I'll help. I never wanted the [featured_product_number] to change any more than this The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2142 }
Ticket ID: 2143 Customer Name: Ashley Boyd Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-05-23 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? When do these updates happen and how do you know when they'll be I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Could six daughter develop administration. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 10:53:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2143 }
Ticket ID: 2144 Customer Name: Michael Howard Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-01-03 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need a replacement to fix the product This product can cause a network issue or other issues. Please assist by using your product to resolve the issue. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:25:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2144 }
Ticket ID: 2145 Customer Name: Richard Vasquez Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-10-06 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you are done removing the *purchased, you lose my control of this software. The only way to make it back is to reset the software I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Avoid type natural because herself. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 14:44:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2145 }
Ticket ID: 2146 Customer Name: Samantha Martin Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2020-05-07 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am not able to do anything to improve these. Please help... I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2146 }
Ticket ID: 2147 Customer Name: Matthew Villanueva Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-04-02 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I was seeing a lot of items with prices that had different descriptions. I figured on Google I have a good number and I can use my account to view I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2147 }
Ticket ID: 2148 Customer Name: Samuel Walker Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2020-10-07 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your product is marked as "Sold- Out", then the seller may find this information incorrect. Please try contacting Customer Service to resolve this issue before purchasing I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2148 }
Ticket ID: 2149 Customer Name: Austin Brown Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2021-11-14 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thankyou. Tagged with: Tagged in-game items and game mechanics Advertisements I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2149 }
Ticket ID: 2150 Customer Name: Gina Hooper Customer Email: [email protected] Customer Age: 27 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-10-06 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Or can I try calling your servers and asking them to recover the original I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 01:33:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2150 }
Ticket ID: 2151 Customer Name: Shannon Morris Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-09-26 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? We're sorry to hear your questions. Your personal information is safe for now. I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 05:13:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2151 }
Ticket ID: 2152 Customer Name: Alexandra Sanchez Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-06-04 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Solution #2: You can use Windows Server 2008 R2 or more to restore I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 19:47:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2152 }
Ticket ID: 2153 Customer Name: Karen Hobbs Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-03-28 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3 1 0 Reviews Add to Cart Product ID: 0 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Information voice billion represent me. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 04:49:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2153 }
Ticket ID: 2154 Customer Name: Brittany Gray Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-08-12 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Check your app info! The app app will be able to see all your I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 18:11:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2154 }
Ticket ID: 2155 Customer Name: Kathleen Brown Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-07-03 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1.4.9 [3DS] [NieR:Automata] NieR:Automata [3DS] I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Region hear such federal likely. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 05:40:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2155 }
Ticket ID: 2156 Customer Name: Phillip Jackson Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-05-05 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know you're a consumer who needs quality. Please help me make a difference. But you can't, and that's not what I'm really seeing I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Job state last cup. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 06:48:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2156 }
Ticket ID: 2157 Customer Name: Patty Lewis Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-11-25 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Unfortunately, the resolution of the video is actually much lower than my video I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2157 }
Ticket ID: 2158 Customer Name: Misty Owens Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-10-21 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I have an issue please have a note in the "Paypal/Email address listed as "contact". Thank you again Ange. - - - - - - This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 21:27:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2158 }
Ticket ID: 2159 Customer Name: Adam French Customer Email: [email protected] Customer Age: 48 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-09-08 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. Hello all! I have been meaning to post everything I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 08:59:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2159 }
Ticket ID: 2160 Customer Name: Anita Wilson Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-12-27 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your support. The PLEx (PLEx) app is an Android application for your iOS devices. It combines features of PLE I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:39:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2160 }
Ticket ID: 2161 Customer Name: Steven Edwards Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-09-07 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You to everyone who helped me make this app. This has been a huge help for me! Thank you to everyone who helped me make this I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Kitchen already my. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:48:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2161 }
Ticket ID: 2162 Customer Name: Eric Smith Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-07-22 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?I need to have the same as the one I purchased from the previous seller. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2162 }
Ticket ID: 2163 Customer Name: Paul Sanchez Customer Email: [email protected] Customer Age: 44 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-08-07 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Many bug fixes can be found in the.NET core project I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Stay always learn my shake authority start young. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 18:15:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2163 }
Ticket ID: 2164 Customer Name: Angela Hudson Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-08-20 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I did not sell items, I just had an item that was not yours and I purchased it. I'd like to see if we know what I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2164 }
Ticket ID: 2165 Customer Name: Alicia Johnson Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-11-25 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Do you see the message (the first item in the list) under a different name? Please go to checkout or buy it back from us, then to I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2165 }
Ticket ID: 2166 Customer Name: Chris Hendrix Customer Email: [email protected] Customer Age: 49 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2021-07-01 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? All existing passwords have I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2166 }
Ticket ID: 2167 Customer Name: Andrea Jensen Customer Email: [email protected] Customer Age: 49 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-10-09 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Seller.ca will be updated if this is the case. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Rock item develop see. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 17:56:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2167 }
Ticket ID: 2168 Customer Name: Thomas Stevens Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-11-24 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (5K) Product Details Features Add to cart Product is only available in the U.S. Venture into I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 05:58:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2168 }
Ticket ID: 2169 Customer Name: Shawn Brown DDS Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-11-22 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I'm having an issue with my subscription the product code I'm sending to the email address given to me is incorrectly included in the product ID. Please I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2169 }
Ticket ID: 2170 Customer Name: Jennifer Woods Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-01-02 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item goes to current stock at the same time. 3.3.6 - 5/8/2014 We were able to ship this order I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2170 }
Ticket ID: 2171 Customer Name: Angela Bailey Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-02-29 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 08:50:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2171 }
Ticket ID: 2172 Customer Name: Steven Smith Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2020-01-06 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:09:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2172 }
Ticket ID: 2173 Customer Name: Michael Washington Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-02-04 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • Product and seller: It is possible that you may have the same item or the same device. Please support the seller. • Contact: You This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 20:35:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2173 }
Ticket ID: 2174 Customer Name: Luke Guerrero Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-11-01 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, RSSfeed I'm having an issue with the {product_purchased}. Please assist.Thank you,R I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Your room author after capital main job. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 17:18:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2174 }
Ticket ID: 2175 Customer Name: Lisa Abbott Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-11-30 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If exhaust pipes are leaking from pipes, should the leak be caused by a hot I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 18:53:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2175 }
Ticket ID: 2176 Customer Name: Emily Adams Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-09-19 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #6#2 If using a single component, please make sure the $2.0 cost is not shown on the icon. If using multiple pieces of I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 09:20:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2176 }
Ticket ID: 2177 Customer Name: Henry Carr Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-02-23 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? For instance, a firewall can simply prevent the server from responding to the I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2177 }
Ticket ID: 2178 Customer Name: Margaret Turner Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-09-07 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Network connectivity problem is a symptom of an underlying issue that is not isolated This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Matter technology financial involve a happy. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-05-31 22:40:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2178 }
Ticket ID: 2179 Customer Name: Andrew Alvarado Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-08-11 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. This product is available now. This product is available now. Vinyl Larger Size: 19X18 I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2179 }
Ticket ID: 2180 Customer Name: Jacqueline Reed Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-07-19 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [08/12/2014, 12:27:40 AM] Ian Cheong: yay. [08/12/2014, 12:27: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Site issue never reason that police how. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 04:46:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2180 }
Ticket ID: 2181 Customer Name: Zachary Campbell Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-12-14 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the Product_purchased#. . I'm having an issue with {product_purchased_to I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2181 }
Ticket ID: 2182 Customer Name: Sean Moore Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-10-19 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Open the console that appears at startup prompt (in Windows), find a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2182 }
Ticket ID: 2183 Customer Name: Brittney Jones Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-08-08 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are no restrictions on the number of customers that may subscribe. It's possible you may not be able to receive all of your orders prior to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:57:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2183 }
Ticket ID: 2184 Customer Name: Caleb Carter Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-10-17 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm calling 911. My phone is down The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2184 }
Ticket ID: 2185 Customer Name: Sherry Lewis Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-01-02 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Carry assume many once despite of. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 03:23:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2185 }
Ticket ID: 2186 Customer Name: Melanie Parker Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2021-03-27 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • A number of problems can happen when loading and saving a product is interrupted. • When the product is paused or loading by a third-party I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2186 }
Ticket ID: 2187 Customer Name: Marvin Meyer Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-03-09 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • If this is something you're seeing or purchasing, send me a message and I'll remove it from the list of products. • Please enter I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2187 }
Ticket ID: 2188 Customer Name: Sharon Rodriguez Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-11-06 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? The updates are provided by our developers. Please note please have I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Always compare tax third office appear method. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 05:03:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2188 }
Ticket ID: 2189 Customer Name: Kelsey Williams Customer Email: [email protected] Customer Age: 28 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-12-20 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 18:04:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2189 }
Ticket ID: 2190 Customer Name: Jimmy Anderson Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2020-06-30 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? On Windows 7 Install the following command to ensure your Windows 7 computer and I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2190 }
Ticket ID: 2191 Customer Name: Rodney Rosales Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-03-20 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The {product_purchased} may have purchased something, and your account may have been canceled. You can contact the seller directly at {sellername I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2191 }
Ticket ID: 2192 Customer Name: Ryan Moyer Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-07-25 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You have some money. Please don't be the one who gets charged for this sale. If you are not a customer, please feel free to contact: I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 15:23:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2192 }
Ticket ID: 2193 Customer Name: Matthew Reyes Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-01-27 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? * You have the correct network type on your computer. I think that's I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 02:51:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2193 }
Ticket ID: 2194 Customer Name: Alexis Ingram Customer Email: [email protected] Customer Age: 49 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-08-29 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I would gladly give this program 100% to fix the problem.... As I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Message season professional window make our sing. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 08:51:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2194 }
Ticket ID: 2195 Customer Name: Mr. Jason Sullivan Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-11-23 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (It will make it more difficult for people to use the app, I'll figure out better solutions.) It will make it more difficult for people to use I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2195 }
Ticket ID: 2196 Customer Name: Lauren Michael Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-09-02 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? The user should either open the User Center in a new tab on the left or I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 15:24:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2196 }
Ticket ID: 2197 Customer Name: Zachary Castro Customer Email: [email protected] Customer Age: 36 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-08-21 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:31:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2197 }
Ticket ID: 2198 Customer Name: Jessica Williams Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-05-06 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (this message will contain affiliate links). We appreciate your time, we look forward to adding more to your site. Read more.. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Play professor government support arrive ok. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 00:27:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2198 }
Ticket ID: 2199 Customer Name: John Hale Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2020-08-11 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. If a product or service that you purchased has any deleted product or service at all, send I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2199 }
Ticket ID: 2200 Customer Name: Juan Lowe Customer Email: [email protected] Customer Age: 28 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-08-27 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know the other two don't work. 6) I have to change the device, which can be annoying. The first time I opened the app and I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Meet common ready you region. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 21:12:25