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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2000
} | Ticket ID: 2001
Customer Name: Daniel Mclaughlin
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-14
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm only looking for new products that can be bought. Thank you."
• "The only reason I buy a TV with a {product_purch I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2001
} | Ticket ID: 2002
Customer Name: Stephen Hickman
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-12-28
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please do not copy & pastify my work with other people.
I know many of you have made the following purchases, and while they were a I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:11:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2002
} | Ticket ID: 2003
Customer Name: Philip Rivera
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-02-21
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Name: https://www.paw-online.com/
Contact Info: https://contactme.mojang.com/ I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:01:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2003
} | Ticket ID: 2004
Customer Name: Shannon Cook
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-07-28
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
To restore I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Group who would information which late even.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:17:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2004
} | Ticket ID: 2005
Customer Name: Katie Jordan
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-06-04
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It says the product is "sold." I know, it says, but if there's more that I can help the vendor, then I'll make a I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:51:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2005
} | Ticket ID: 2006
Customer Name: Barry Shelton
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've been getting several calls and emails from users. Their complaints point to any of the two products listed above. They did not give me any suggestions or support. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:18:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2006
} | Ticket ID: 2007
Customer Name: Rebecca Castro
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-08
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It had the previous user and I have not I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2007
} | Ticket ID: 2008
Customer Name: Thomas Hall
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-07-06
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Life maintain activity late.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:31:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2008
} | Ticket ID: 2009
Customer Name: Erica Garcia
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-03-17
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"That's not a sign. I have a question. The product of which you have the highest price is the product I can pay to use the product I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2009
} | Ticket ID: 2010
Customer Name: Ian Fernandez
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-05-22
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have another question, please feel free to contact us about it.
Please add the following information:
http://us.pand I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2010
} | Ticket ID: 2011
Customer Name: Brandon Rowland
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-08-02
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2011
} | Ticket ID: 2012
Customer Name: John Miller
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-08-19
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We had received this review within the last week, and I have to say that I thought the product description looked rather confusing before. However with no issue this I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Tax mission tonight rest build pick scene.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:10:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2012
} | Ticket ID: 2013
Customer Name: Curtis Shields
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-05-09
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_name is_only} should get canceled. I have a need from my new customer because I can already hear my voice in a car. I was I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2013
} | Ticket ID: 2014
Customer Name: Jason Banks
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-06-01
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I have found some data loss data that is missing since 2011 I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2014
} | Ticket ID: 2015
Customer Name: Francis Owens
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-07-05
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is not valid in your device's screen or you've set the product price based on the description. Please help me. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2015
} | Ticket ID: 2016
Customer Name: Heather White
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-09
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:54:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2016
} | Ticket ID: 2017
Customer Name: Erin Jimenez
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-06-04
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- When ordering items, there are no items on the list we'll be unable to work with. We can continue purchasing items if we're happy to work I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 06:01:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2017
} | Ticket ID: 2018
Customer Name: Amanda Bond
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-04-13
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? To go to Settings>Network I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:31:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2018
} | Ticket ID: 2019
Customer Name: Matthew Hernandez
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-11-01
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There was a problem loading the field after the name has been entered. If you are having the field marked "Purchased at" and enter it using I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2019
} | Ticket ID: 2020
Customer Name: Colin Harris
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-11-10
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for your help.
If you get a different error on this page, try loading the latest version of Chrome instead.
If you know the address I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2020
} | Ticket ID: 2021
Customer Name: Matthew Costa
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-10-13
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am using a premium product and this has been discontinued. Thank you. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:22:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2021
} | Ticket ID: 2022
Customer Name: Paul Strong
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-12-05
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. No need to create a new one.
Add the {product_purchased}" to your cart or a new item is downloaded for you! Create your I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-05-31 23:41:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2022
} | Ticket ID: 2023
Customer Name: Sarah Nunez
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-02-20
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. Check and compare product pricing
You will see that prices are based on the current prices on your credit card. If you are a resident of I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Three his cut save upon animal have.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 13:54:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2023
} | Ticket ID: 2024
Customer Name: Alan Garcia
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-04-07
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the example below, my product is $9.95. I am not interested in your refund. I have tried my best to fix the customer and I have I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2024
} | Ticket ID: 2025
Customer Name: Stephanie Ramirez
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-09-26
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -p0x60-1-00
CORE: https://www.cri-web.org/cri-web-development/view I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2025
} | Ticket ID: 2026
Customer Name: Christian Bates
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-03-27
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When did you make it? Was there a discount when you first shipped it to your customer? Did you have to signaddress? Did your phone be shipped to your I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 02:17:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2026
} | Ticket ID: 2027
Customer Name: Walter Trujillo
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-09
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks. 5:50 PM: My current system still uses a few The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:01:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2027
} | Ticket ID: 2028
Customer Name: Douglas Hoover
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-10-06
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:23:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2028
} | Ticket ID: 2029
Customer Name: Linda George
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-02-28
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
The company can contact you to see if there are any questions or concerns about making sure you I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:09:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2029
} | Ticket ID: 2030
Customer Name: Paul Ross
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-08
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2030
} | Ticket ID: 2031
Customer Name: Jeffrey Zamora
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-05-19
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, it seems you left this message.
$11 for shipping
This is not an error. To get to your store in 3 days I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Only rise information interview Republican behavior site.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:36:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2031
} | Ticket ID: 2032
Customer Name: Dr. Sharon Le
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-22
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
Rated 5 out of 5 by nz939 from Perfect looking product and well made. I made this as a gift for my niece and I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:33:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2032
} | Ticket ID: 2033
Customer Name: William Mueller
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-15
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When a credit card card is used, the purchase will be credited to the account. All purchases, including gift cards will benefit from an Custodian Account where one I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2033
} | Ticket ID: 2034
Customer Name: George Frey
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-14
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1.1.20 - Fixed a bug with a button in the navigation screen that was preventing the UI from applying filters to the'selecting items' I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 23:05:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2034
} | Ticket ID: 2035
Customer Name: Anthony Smith
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-01-04
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add this review to your adblock whitelist to whitelist this ad.
You can also edit the target website to block Adblock. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2035
} | Ticket ID: 2036
Customer Name: Allison Sullivan
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-04-17
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks,
The following is from a reader that saw it. Thanks for adding to my list of items, including a few new.
If The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Thought at general letter.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 17:38:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2036
} | Ticket ID: 2037
Customer Name: Stephen Johnson
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-09-23
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
The following command uses http://www.strawberry.com I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Both themselves big often beautiful agency environmental.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 02:06:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2037
} | Ticket ID: 2038
Customer Name: David Ramirez
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-12-02
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
" I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2038
} | Ticket ID: 2039
Customer Name: Joshua Harper
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-30
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll be out on the roads tomorrow, so hopefully I can get in-hand here." "Please tell me about the {product_purchased}. The I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2039
} | Ticket ID: 2040
Customer Name: Edward Brown
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-11-02
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product has been purchased and the manufacturer knows to the satisfaction of that fact.
I believe you're incorrect about that.
It was purchased by a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:11:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2040
} | Ticket ID: 2041
Customer Name: Lee Pearson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-04-01
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This does not take into account any current or future changes that require the purchase of new products in your area.
Please continue to support our products which I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2041
} | Ticket ID: 2042
Customer Name: Gary Miller
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-03-20
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issues with the store. Please assist.
The product has a product label and price description on it. If you see a different version to I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:21:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2042
} | Ticket ID: 2043
Customer Name: Charles Benson
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-10-20
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's not a problem on our end. Also, please contact me if this does not work on your device or if I think there's some extra lag (like I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:22:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2043
} | Ticket ID: 2044
Customer Name: Tracey Lee
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-07-02
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add a new Product and a New Product
When you add a new one to your cart, your existing account will get replaced with a new one using I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:16:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2044
} | Ticket ID: 2045
Customer Name: Judy Shaffer
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-22
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You really deserve our sincere apology to this mess in the future. You have absolutely no right to take my advice and use my name and I'm trying to rectify I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 22:31:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2045
} | Ticket ID: 2046
Customer Name: Aaron Nelson
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-04-26
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me. Thank you for the opportunity to purchase your product.. If I purchase with my own funds, I will ship to you for my product (including any I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2046
} | Ticket ID: 2047
Customer Name: Matthew Walker
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-09-11
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Can I just keep all those files and folders for free, or does I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:44:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2047
} | Ticket ID: 2048
Customer Name: Monica Wilson
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-01
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - The product cannot be found on /sbin/bash - The current version of the product is not available on the system - Please help my server by selling one I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:22:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2048
} | Ticket ID: 2049
Customer Name: Thomas Gray
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-09-08
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here's a short video from someone trying to figure out how this works:
The instructions are quite short and the message is simple. The best way I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2049
} | Ticket ID: 2050
Customer Name: Anthony Munoz
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-10-21
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
Yes Yes, the title of this item is from a store I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2050
} | Ticket ID: 2051
Customer Name: John Morris
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-03-09
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Google Play Store (@googleplay) October 22, 2016
If only I was this pissed? — John H. (@KirkWatson) October 22 I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:42:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2051
} | Ticket ID: 2052
Customer Name: Terry Cook
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-06-27
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As a developer who lives here I can work it out for you without using tools or features. I do this every morning (or in readily accessible IRC time between times I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2052
} | Ticket ID: 2053
Customer Name: Matthew Williams
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-03-28
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Borgio says the company can't comment.
What is your experience on Amazon Prime, and if you're not a Prime member or any of the other members I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2053
} | Ticket ID: 2054
Customer Name: Toni Gardner
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-08-06
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
" This is an error message : This product is not accepted (it may be unavailable)
" This is the email address that you are looking I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:13:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2054
} | Ticket ID: 2055
Customer Name: Loretta Allen
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-25
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2055
} | Ticket ID: 2056
Customer Name: Joseph Bradford
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-09
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? * * I have a new I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:46:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2056
} | Ticket ID: 2057
Customer Name: Mary Orozco
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-01-10
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please note I'm adding this item to an existing category and am currently unable to access the shop through my account.
If this item is not in I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2057
} | Ticket ID: 2058
Customer Name: Brian Hayden
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-10-10
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will contact you within 1 week to schedule a service change. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2058
} | Ticket ID: 2059
Customer Name: Jeremy George
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-02-19
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You can check the full list of supported languages in the documentation
1x C/C++ 1x Perl/Perl2 1x Java 1 I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2059
} | Ticket ID: 2060
Customer Name: Jeffrey Wilson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-06-27
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #2: How can you remove the product from the cart? Yes. No.
Q2: When can I use these?
Tb3 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2060
} | Ticket ID: 2061
Customer Name: Jennifer Mcfarland
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-07-23
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:52:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2061
} | Ticket ID: 2062
Customer Name: Katelyn Stark
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-03-24
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As you'd expect from a small manufacturer, if there are an "excellent quality" for a product, we can't do anything about it that might change. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Lawyer imagine attention.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:43:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2062
} | Ticket ID: 2063
Customer Name: Paul Strong
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-12
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is a brand new item with limited availability. It may ship in 4-5 business days. This item cannot be shipped from our store, or if I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2063
} | Ticket ID: 2064
Customer Name: Taylor Rollins
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-01-21
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To help, contact me. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Give government especially apply.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:31:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2064
} | Ticket ID: 2065
Customer Name: Allen Singleton
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-20
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We'll also be posting a FAQ's to help you find the product to purchase.
Please note: this is not the first time that we've I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2065
} | Ticket ID: 2066
Customer Name: Tyler King
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-10-19
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My #1 question is: where am I, what does this box have that is sold??
Answer to this is no issue. If you ask who the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Open recognize special smile.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 00:10:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2066
} | Ticket ID: 2067
Customer Name: Christina Ramirez
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-10
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. The product has been removed.
The product has been removed. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 23:47:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2067
} | Ticket ID: 2068
Customer Name: Drew Willis
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-01-28
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please send me a private message to the user and I will contact you as soon as possible. Please I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Well to continue condition write.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:50:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2068
} | Ticket ID: 2069
Customer Name: Susan Scott
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-05-03
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have a problem please do not hesitate to contact Customer Support directly
We will be contacting you at subset@xlw-coms. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:08:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2069
} | Ticket ID: 2070
Customer Name: April Mueller
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-09
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't agree with your pricing.
I have no data.
You should contact me before making a purchase. I don't charge my I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2070
} | Ticket ID: 2071
Customer Name: Mary Baker
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-09-17
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
A developer writes his application's code to the console and logs back with user This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2071
} | Ticket ID: 2072
Customer Name: Brian Mann
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-10-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There's an error message when loading an item from one of the items in list.item :
error:
Cannot add item 'product I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Quite option nation music game reduce.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:11:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2072
} | Ticket ID: 2073
Customer Name: John Patel
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-03-26
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A total of eight users currently active (0.0717%) * This message has been deleted.
VirusTotal 0.0.0.000000000000 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 04:46:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2073
} | Ticket ID: 2074
Customer Name: Donna Casey
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-20
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have not purchased the product yet and you may have received it in your mailbox.
The payment for my order is being processed and is fully booked I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2074
} | Ticket ID: 2075
Customer Name: Deborah Cook
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-09-28
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My only concern is the lack of a separate file, where they don't have a standard. I don't know if it's going to be as the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Again science no skin.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 22:23:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2075
} | Ticket ID: 2076
Customer Name: Tracy Frye
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-09-03
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:51:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2076
} | Ticket ID: 2077
Customer Name: James Mccormick
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-07-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A product that was purchased earlier or later and does not appear in your inventory. Please be respectful. Your inventory must match your address. Please enter a valid email address I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:06:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2077
} | Ticket ID: 2078
Customer Name: Maurice Clark
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-06-03
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please assist. Sorry, and Thank You.
3.1.6.1 This version doesn't include error messages.
3.1 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: War measure find thousand own improve seat.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 01:31:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2078
} | Ticket ID: 2079
Customer Name: Bradley Fox
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-01-11
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product will be charged for each item. For orders less than or equal to $100, 1/2 the product price of the previous order is charged I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2079
} | Ticket ID: 2080
Customer Name: Barbara Davis
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-03-05
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 11:10:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2080
} | Ticket ID: 2081
Customer Name: Diamond Johnson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-08-01
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
The question plum is facing is if there is something going on... I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2081
} | Ticket ID: 2082
Customer Name: Denise Kennedy
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-11
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? $ root ssh ave # root ::::::::::::::::::::: (logs in I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 14:15:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2082
} | Ticket ID: 2083
Customer Name: Christopher Lester
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-03-09
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please post and email your error in the message box with your help and thank me I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Other stop century including small.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:05:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2083
} | Ticket ID: 2084
Customer Name: Michael Morales
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-02-02
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[0126] (Product number: 160570)
Current Product Information Current Location:
<store_name>I'd like to I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:48:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2084
} | Ticket ID: 2085
Customer Name: Brittany Mcintosh
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-20
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If that doesn't work and we want to change all of your orders, just please send us a PM. The customer service representatives will come and fix the I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2085
} | Ticket ID: 2086
Customer Name: Amy Lewis
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-06-24
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It would be nice if you could provide any other details (e.g., the names of stores), and I would be happy. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Everyone yourself power course season director camera.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 04:11:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2086
} | Ticket ID: 2087
Customer Name: Jacqueline Harmon
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-05-29
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please explain."
Please be aware that the product purchase will be billed on the invoice when you arrive.
Please note that we cannot sell the goods in This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:23:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2087
} | Ticket ID: 2088
Customer Name: Ashley Collins
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-06-09
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[1] This has not worked at all.
[1] Please assist.
[/3]
[/3]
" I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:19:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2088
} | Ticket ID: 2089
Customer Name: Randall Nunez
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-12-19
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
Thank you.
I received my new product last year, and I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:18:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2089
} | Ticket ID: 2090
Customer Name: Yesenia Gomez
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-24
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If everything goes smoothly, you'll probably be happy about it. Just as it is an issue if you're buying some expensive product you aren't sure about I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: For indeed feel option pattern.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:47:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2090
} | Ticket ID: 2091
Customer Name: Eric Stokes
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-04-23
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product}} Buy me a new car, new license or whatever!
Sorry, this product doesn't exist.
It appears the vehicle was not bought I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:42:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2091
} | Ticket ID: 2092
Customer Name: Eddie Little
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-21
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- When {product_purchased.id} is in your store id you can add it with the supplied code.
- When {product The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Thus white ok public dog PM.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:43:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2092
} | Ticket ID: 2093
Customer Name: Stephen Franklin
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. _______________________________________________________________________________
This product is available at:
Worn by:
1. Shasta Store
2. S.H. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:36:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2093
} | Ticket ID: 2094
Customer Name: Karina Solis
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-03-15
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product description :
Founded in 2009, CIG is a leading manufacturer of digital marketing products and service. We specialize in the sale of digital content I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2094
} | Ticket ID: 2095
Customer Name: Jessica Blanchard
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-03-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please fill out the form and we can see that the product is for sale by the date the order was placed.
If a gift is not provided, then I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Since avoid north increase life away space.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:06:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2095
} | Ticket ID: 2096
Customer Name: Carlos Gonzalez
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-09-12
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
}
}
}
else if (model_id)
{
new_model_id = model_id / I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:23:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2096
} | Ticket ID: 2097
Customer Name: Tamara Davis
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-12-19
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. There's no way to re-activate it I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Your power standard democratic authority.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:06:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2097
} | Ticket ID: 2098
Customer Name: Priscilla Bowers
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-05-07
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do not purchase the product from us on a product with a name. We have not reviewed this product.
Product Description
Dollar is a special I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Industry yourself itself determine listen organization.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:12:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2098
} | Ticket ID: 2099
Customer Name: Andrew Blackwell
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-12-05
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? What should I do! I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:45:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2099
} | Ticket ID: 2100
Customer Name: Kevin Johnson
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-03-14
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
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Please continue to read and follow our Terms of Sale to learn I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:35:05 |
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