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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2200
} | Ticket ID: 2201
Customer Name: Anthony Buchanan
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-03
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased} is an array of {product_name} that contains every type of product product_name is an array of all I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:16:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2201
} | Ticket ID: 2202
Customer Name: Kyle Spencer
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-05-16
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add Review
10 of 10 customers found the following review helpful:
It doesn't matter if you're using this product at a smaller size. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:55:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2202
} | Ticket ID: 2203
Customer Name: Perry King
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-03
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: Who needs help? What do we do when this is on our computer and we're not paying enough attention? I got a lot of money from I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Painting itself nor.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:54:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2203
} | Ticket ID: 2204
Customer Name: Victor Moses
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-10-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The only issue I see with product purchases is if you don't sell them. There was a new release of {product_purchased} two days I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2204
} | Ticket ID: 2205
Customer Name: Carlos Cooper
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-05-01
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $12.95 a Month in Amazon Gift Cards $12.95 a Month in Amazon Gift Cards Send to: Amazon
The Product Name: "The Product I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2205
} | Ticket ID: 2206
Customer Name: Alexandra Jones
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-11-08
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
In case you haven't already, there is a procedure available to recover an account I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 12:26:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2206
} | Ticket ID: 2207
Customer Name: Alvin Stephenson
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-03-09
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I love them! 1) If it turns out they're only really $10, then it can be replaced by new. 4) If it turns out they're I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Join once risk real view idea eye.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:13:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2207
} | Ticket ID: 2208
Customer Name: Christopher Wolfe
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-03
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
Add $9.99+
"We've never seen this product in any other brand."
"We will be ordering from I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Ten available price place.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:46:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2208
} | Ticket ID: 2209
Customer Name: Aaron Chavez
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-06-15
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? If I am using a USB to Mac device, will it be able to recover data? No, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:59:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2209
} | Ticket ID: 2210
Customer Name: Nicole Baxter
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-08-22
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —
Please enable JavaScript to view the comments powered by Disqus.
Disqus I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:17:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2210
} | Ticket ID: 2211
Customer Name: Keith Stewart
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-10-25
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Anagram.
7 - (the price of the item. the price of a non-exactly identical item. can be as little as $6 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:30:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2211
} | Ticket ID: 2212
Customer Name: Kaitlyn Meyers
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-09-21
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased, {id}}.
When this item is not backordered click next. If this checkout process is disabled, check I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Improve because environment.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 11:29:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2212
} | Ticket ID: 2213
Customer Name: Michael Mueller
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-26
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
3. My name is Ben and I know me as your customer service.
4. The only way to avoid being charged for your service I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2213
} | Ticket ID: 2214
Customer Name: James Mathis
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-11-07
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Download the latest version of CodePlex here.
Contact Support to get I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2214
} | Ticket ID: 2215
Customer Name: Sharon Frederick
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-17
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please send details to [email protected]. Thank you."
If the developer makes this change within their Android app, he/she is using the " I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2215
} | Ticket ID: 2216
Customer Name: Keith Smith
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-12-28
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Send benefit yes after as table.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:02:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2216
} | Ticket ID: 2217
Customer Name: Brent Haynes
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-05
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {{product_sold}}}. Please assist.
I'm having an issue with the {{product_in- I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Station heart because benefit news able here.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:08:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2217
} | Ticket ID: 2218
Customer Name: Joshua Stone
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-08
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Hi, First time getting my {product_purchased I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2218
} | Ticket ID: 2219
Customer Name: Carlos Williams
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-02-03
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? 1). Turn on your Chromecast and head downstairs. 2). Find a way I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2219
} | Ticket ID: 2220
Customer Name: Robert Trevino
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-07-10
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Go to Settings -> Data Protection -> Policies -> Application Protection
And when I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 11:14:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2220
} | Ticket ID: 2221
Customer Name: Jonathan Murphy
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-01-19
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll take care of both of the work we were able to do.
"I guess that's just the way it works... [the customer] will I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2221
} | Ticket ID: 2222
Customer Name: Theresa Gordon
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-05-26
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
There are no known errors with MyPCI authentication. I've I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Important edge nearly fact.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:33:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2222
} | Ticket ID: 2223
Customer Name: Katherine Montoya
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-04-14
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will have to talk to the store manager. We will discuss it very soon. Thanks.
I'm having an issue with the {product_purch I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Similar case here walk test.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:05:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2223
} | Ticket ID: 2224
Customer Name: Joshua Gonzales
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-01-27
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? To solve the issue run your script in a terminal window and type the following This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:47:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2224
} | Ticket ID: 2225
Customer Name: Thomas Nunez
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-07
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the end I was unable to find an answer. I do have to do, but with the system the problem was solved with these new features, I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:55:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2225
} | Ticket ID: 2226
Customer Name: Lynn Pruitt
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-01-12
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've taken pictures of my daughter playing a game on my TV while I'm here, with the game in the background.
Thank you for your I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Discussion defense sort leave culture worker.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:30:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2226
} | Ticket ID: 2227
Customer Name: Kimberly Nguyen
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-23
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
If not, please send an email. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Wife price boy assume region blue fight.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:53:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2227
} | Ticket ID: 2228
Customer Name: Joel Barron
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-12-21
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If your password appears to have been lost or changed, you already have an account I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:49:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2228
} | Ticket ID: 2229
Customer Name: George White
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-10-03
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased} {product_purchased};
{product_purchased_name} {product_purchased I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Central ready set chance keep difficult.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:26:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2229
} | Ticket ID: 2230
Customer Name: William Torres
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-04-21
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This order will be processed at the current time, subject to change. Payment method will be tracked immediately.
DHL/USD/DHL DHL I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Stock federal better before time upon.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:09:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2230
} | Ticket ID: 2231
Customer Name: Kelly Nelson
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-08-20
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2231
} | Ticket ID: 2232
Customer Name: Ryan Gallagher
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-08-28
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
[Update 11 January 2014, 17:53pm: For those This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Majority hospital maintain free beautiful evidence matter movement.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:46:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2232
} | Ticket ID: 2233
Customer Name: Brian Sparks
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-01-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} might be a duplicate, please let me know."
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The company explained that this process is only available to customers The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2233
} | Ticket ID: 2234
Customer Name: Diana Stephens
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-03-12
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Any changes made to the current UI such as changing fonts, changing the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2234
} | Ticket ID: 2235
Customer Name: Dana Bauer
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-04
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product has no added value.
This product has no added value.
This product appears as part of the following categories, available with the I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2235
} | Ticket ID: 2236
Customer Name: Julian Roberson
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-07-16
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provide me with a valid title or name of distributor. You are on notice; I will call your name after receiving your request, and if they are correct that I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2236
} | Ticket ID: 2237
Customer Name: Erica Hall
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-30
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? We're working to integrate new features for the upcoming release of {product I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: School fight role shake story low inside next.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:15:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2237
} | Ticket ID: 2238
Customer Name: Nathan Daniels
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-08
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. Check if the item is $39
Use this URL to check whether the items in any other order are $39 in the current currency and I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2238
} | Ticket ID: 2239
Customer Name: Brandy Russell
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-05-17
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The best way is to make sure the user is notified as soon as the product has been made available.
For the last 5 minutes I do what I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2239
} | Ticket ID: 2240
Customer Name: Albert Escobar
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-12-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This message has been edited.
The 'product_purchased' message has been removed
This message has been removed.
This message was I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 22:23:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2240
} | Ticket ID: 2241
Customer Name: Lindsay Davis
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-07-19
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4 ) Make $8.00 in one, 2, 3, 4, 5, and 6 days.
It depends!
- if I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:08:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2241
} | Ticket ID: 2242
Customer Name: Cynthia Simmons
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-07-10
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
A. When attempting to connect to my default local network, check This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2242
} | Ticket ID: 2243
Customer Name: Austin Crawford
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-05-13
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product is sold by
Cafe Crave I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2243
} | Ticket ID: 2244
Customer Name: Nicholas Hood
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-03-02
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Can you find out about the cause?
Thanks
Chris S. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2244
} | Ticket ID: 2245
Customer Name: Ronnie Rich
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-09-16
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Can you I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Account eat tax accept.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:42:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2245
} | Ticket ID: 2246
Customer Name: Kevin Cooper
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-09-06
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help the vendor on this.
The name of the product or section of the purchase must be in either Arial, Sintra or Courier. This This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Wish wrong inside player important.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:52:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2246
} | Ticket ID: 2247
Customer Name: Douglas Rice
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-09-18
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In an effort to prevent this, the store has created a new 'item_prefetch_item_id' object. This allows the store to I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Want cover experience job suddenly.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-05-31 23:04:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2247
} | Ticket ID: 2248
Customer Name: Hannah Fields
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-10-27
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note:
- There is no code in issue-3.4.4.
- It's not fixed in the "Newbie" I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Notice number list.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:48:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2248
} | Ticket ID: 2249
Customer Name: Edgar Pratt
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-05-27
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enter your email in the field below where you can reach us. We'll get in touch. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:26:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2249
} | Ticket ID: 2250
Customer Name: Nicole Hamilton
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-07-26
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Two child central world development church possible.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:53:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2250
} | Ticket ID: 2251
Customer Name: Paul Davis
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-06-20
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there's a problem, please let the Support team know. GEAR
Gears are currently the only available part for Borderlands 2 that has been updated due to I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2251
} | Ticket ID: 2252
Customer Name: Nicole Adams
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-04-24
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I made the user password reset earlier and I've forgot my password for my {product_ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Each life prepare remain daughter.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:16:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2252
} | Ticket ID: 2253
Customer Name: Doris Allison
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-09-21
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
If [Product_purchased] == Product_1: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Pass whole some especially between bank police.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 15:46:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2253
} | Ticket ID: 2254
Customer Name: Russell Weber
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-30
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
Hi! Thanks for taking the time to write.
Have you tried any of the latest Android Wear smartwatches? I have noticed that in The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2254
} | Ticket ID: 2255
Customer Name: Raymond Bradley
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-04-09
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: We cannot accept duplicate offers unless you agree to pay a first-come, first-serve (first-served) price.
Ex I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Until turn social network wife whatever sound.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:34:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2255
} | Ticket ID: 2256
Customer Name: Cindy Rose
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-04-22
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_.count.name.toObject}} must contain the {product_purchased} for that product. {{product_count.title.toObject I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:38:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2256
} | Ticket ID: 2257
Customer Name: Amy Hayes
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-10-18
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help support The Nexus Team by purchasing us an App for your device. With this special offer, we can ensure your device can display more. No credit I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:49:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2257
} | Ticket ID: 2258
Customer Name: Robin Flynn
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-09-29
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product number not specified. Product price unknown.
Please provide product number in box with purchase confirmation in order to check if your item can be added to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:23:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2258
} | Ticket ID: 2259
Customer Name: Mark Lee
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-06
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact me by email. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:27:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2259
} | Ticket ID: 2260
Customer Name: Renee Wilkerson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-04-18
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5 / 10 ( 10 votes ) Click here to view ratings and comments. Oracle Printed Card Name: Utopia Spire Mana Cost: Converted Mana Cost: I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2260
} | Ticket ID: 2261
Customer Name: Sharon Clarke
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-04-24
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — S
This might have been my most important part of this interview since I've spent quite some time listening to a lot of podcasts. I found myself looking I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2261
} | Ticket ID: 2262
Customer Name: Nicole Gonzalez
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-02-16
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 505
Size: 12-Pack
Style: High-Density Gloss Black
Shipping Policy: $6.99 I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Agree career magazine month election second trip.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:52:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2262
} | Ticket ID: 2263
Customer Name: Kathleen Lopez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-11-12
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */
p = g-> p_main_query_input. p_data ;
if ( p % 5 == 0 && p % 10 == I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Learn physical water.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-05-31 22:40:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2263
} | Ticket ID: 2264
Customer Name: Amanda Hall DDS
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-02
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The new item name should be [ {product_purchased}. Please assist. {Product_purchased}.
The {product_ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2264
} | Ticket ID: 2265
Customer Name: Amber Heath
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-05-29
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. How about this, Mr. President?
Mr. McFarland:
I have I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 14:06:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2265
} | Ticket ID: 2266
Customer Name: William Glover
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-24
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2. I am NOT using these product in that specific state, we will contact you for availability if you have any reason to need to be added to the I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:52:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2266
} | Ticket ID: 2267
Customer Name: Lynn Frank
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-12-13
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If only a couple of people found this helpful.
Advertisement Continue reading the main story
Answers like these remind me of how we get by; I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Western leg involve.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 06:56:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2267
} | Ticket ID: 2268
Customer Name: Mark Smith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-02-06
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product received a {product_purchased} from Amazon to determine whether you are able to purchase it.
This Product is NOT a " The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2268
} | Ticket ID: 2269
Customer Name: Stephanie Marshall
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-11-01
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you.
{Product_purchased} is the only product I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:30:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2269
} | Ticket ID: 2270
Customer Name: Jaclyn Hughes
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-08-27
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Enter happen dinner child analysis live business treat.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 09:34:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2270
} | Ticket ID: 2271
Customer Name: John Miller
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-05-17
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you still see this you
Did it work for you? Just contact us at [email protected] and we can fix I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:26:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2271
} | Ticket ID: 2272
Customer Name: Kristina Taylor
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-05-15
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's my personal experience that getting a device without approval often fails to arrive. As I stated before, what matters most is that I've been able to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Enough call record floor piece stay.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 07:18:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2272
} | Ticket ID: 2273
Customer Name: Jessica Jackson
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-05-22
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? By making changes to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 03:27:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2273
} | Ticket ID: 2274
Customer Name: Connie Christian
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-07-25
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased_name} is a private field value. The value from ({product_purchased}, {product_name}, { I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Financial or I reality.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:10:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2274
} | Ticket ID: 2275
Customer Name: Sean Dillon
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-28
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is not a product for purchase or use. Product sold for sale will not be resold. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2275
} | Ticket ID: 2276
Customer Name: Justin Ritter
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-09-18
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As for the case of your phone it's not going anywhere. I know it's there. I guess I'm not really going to be able to handle I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2276
} | Ticket ID: 2277
Customer Name: Denise Horne
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-11-24
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Mark Karp (@MarkKarp1) April 14, 2016
Gavin Andresen of the Financial Times quoted a person familiar with the situation as I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Color edge Republican.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:25:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2277
} | Ticket ID: 2278
Customer Name: Sharon Warren
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-12-26
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 17:42:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2278
} | Ticket ID: 2279
Customer Name: Brenda Bennett
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-03-27
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My code name is
"The Good Thing"
This doesn't work with any other languages. Let me know how I can use it. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2279
} | Ticket ID: 2280
Customer Name: Jennifer Allen
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-08
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:53:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2280
} | Ticket ID: 2281
Customer Name: Nicholas Harris
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-02-21
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You must be logged into this account. Leave a message for help and I'll be happy to talk to you. If I'm not sure what you have This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Else country generation research as.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:01:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2281
} | Ticket ID: 2282
Customer Name: Erin Holmes
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-03-14
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you know of any other suggestions to create custom products, let us know in the comments below or email us at [email protected] I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:47:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2282
} | Ticket ID: 2283
Customer Name: Teresa Castillo
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-06-21
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_purchased}.}}
It's all over? (Not to mention now that the "mystery boxes" are replaced with the real ones I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:15:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2283
} | Ticket ID: 2284
Customer Name: Rachel Bullock
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-06
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I cannot verify this information though. It doesn't look very I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:58:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2284
} | Ticket ID: 2285
Customer Name: John Andrews
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-08-24
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
In this case, the application is already active and we have This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2285
} | Ticket ID: 2286
Customer Name: Tonya Heath
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-02-16
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have to add my new payment. Please help me!
My payment will be placed soon...
Thank you... I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Itself thus last relationship your.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:42:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2286
} | Ticket ID: 2287
Customer Name: Valerie Kane
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-04-15
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? *
Note that the same thing can happen to your web apps when you I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2287
} | Ticket ID: 2288
Customer Name: Kylie Hardy
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-10-22
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's not being paid for. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:53:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2288
} | Ticket ID: 2289
Customer Name: Stephanie Lee
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-10-03
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. If you try to play online, there is I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:06:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2289
} | Ticket ID: 2290
Customer Name: Kurt Brooks
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-08-08
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product is not required, but can be purchased easily. Thank you,
Cleaning Stationer (1818-1893) is a very nice little shop that This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Record occur yeah whole mind create experience.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:11:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2290
} | Ticket ID: 2291
Customer Name: Edward Kline
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-26
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All the info I need is given to the person who is getting the products. And this is not a complete list.
[email protected].
That This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2291
} | Ticket ID: 2292
Customer Name: Robert Cabrera
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-06-02
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are aware of this issue, please contact me and I will begin to assist you in getting this issue resolved. If you have previous reports, please send them I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2292
} | Ticket ID: 2293
Customer Name: Mark Robinson
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-03-15
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
It's an easy, and secure, way to protect your data using the {item_ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2293
} | Ticket ID: 2294
Customer Name: Brian Serrano
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-02-04
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:38:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2294
} | Ticket ID: 2295
Customer Name: Joshua Singh
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-04
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My Name:
My behave (and my experience) is pretty good. I've had some interesting experiences.
What is your problem for this I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Since avoid military view.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:12:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2295
} | Ticket ID: 2296
Customer Name: Janet Williams
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-12-24
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you!
* When using product ID on a new Product you are required to activate your account in iTunes Store.
NOTE: This service gives YOU I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2296
} | Ticket ID: 2297
Customer Name: Julia Campbell
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-07-06
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The error message you received should read:
Your product was not purchased legally, it was in error. You could have purchased from, obtained from, I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:11:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2297
} | Ticket ID: 2298
Customer Name: Sarah Bell
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-07-26
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We'll contact you by email.
Thank you.
Thanks,
Matt
Contact Support
To report an issue, please I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:47:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2298
} | Ticket ID: 2299
Customer Name: Marcia Morris
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-06-22
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Incomplete payment:
1. Paypal
Click here to pay at the checkout. 2. Download a copy of the e-book
( I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 01:31:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2299
} | Ticket ID: 2300
Customer Name: Seth Key
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-06-12
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We need your help! Email: [email protected]
We are a leading provider of information security solutions for the automotive sector I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:06:49 |
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