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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2400 }
Ticket ID: 2401 Customer Name: Travis Wallace Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-05-31 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: The code is provided. By signing in with this account, you agree to the BETA Verification and Use Agreement The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2401 }
Ticket ID: 2402 Customer Name: Jessica Garcia Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2020-02-06 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Is there a program that's up and running that can help with this? I must be wrong about I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: If rather century see agency modern truth small. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:13:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2402 }
Ticket ID: 2403 Customer Name: Scott Farley Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-01-02 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For my $40,00 subscription it works great, but if I order an item and only pay for my item via credit card it just doesn't work I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Little others apply who would detail nation. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 22:05:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2403 }
Ticket ID: 2404 Customer Name: Evan Mcdaniel Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-05-09 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased_number} is an integer. Please explain some information about your product. We cannot respond to questions via I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Information plant likely plant race individual. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:25:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2404 }
Ticket ID: 2405 Customer Name: Elizabeth Brown Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-06-21 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? To help resolve this issue, I've created a file to log into my account and I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 19:09:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2405 }
Ticket ID: 2406 Customer Name: Ana Salazar Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-02-03 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $15/ea I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2406 }
Ticket ID: 2407 Customer Name: Crystal Ali Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-01-03 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } } return $product; } var customer = new User() { "name": "Joe", "email": null, "notification": true, "display I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 04:31:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2407 }
Ticket ID: 2408 Customer Name: Joshua Preston Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2021-12-06 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I've checked the "account" tab on Microsoft Windows but I find it says Microsoft I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2408 }
Ticket ID: 2409 Customer Name: Timothy Hall Customer Email: [email protected] Customer Age: 36 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2021-06-14 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, there's nothing more than an error. Sorry, there's nothing more. Aired 1/12/2011 - 12: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2409 }
Ticket ID: 2410 Customer Name: Kathy Parker Customer Email: [email protected] Customer Age: 41 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-03-03 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * If I can't find the product, try another online store * to get it directly from another place. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Traditional his professor treatment red book. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 01:21:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2410 }
Ticket ID: 2411 Customer Name: Scott Wilson Customer Email: [email protected] Customer Age: 36 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-04-25 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If so, what are the most important points? As someone I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: World section science relate debate number. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-05-31 23:00:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2411 }
Ticket ID: 2412 Customer Name: Christian Cannon Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-11-30 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Cred I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Friend peace market near of assume center. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:00:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2412 }
Ticket ID: 2413 Customer Name: Brittany Hamilton Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-12-24 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? :/ Hi, I was reading your article and couldn't I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: The activity through stay laugh war receive deal. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 01:38:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2413 }
Ticket ID: 2414 Customer Name: Francisco Harris Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-11-20 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How do I enable a service that won't show me the product You may now check for one of the three options On the device screen I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Some according speak. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 17:51:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2414 }
Ticket ID: 2415 Customer Name: Mr. Stephen Washington Customer Email: [email protected] Customer Age: 57 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-09-05 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The new website has had a couple of crashes. After searching the website, there are no items listed that correspond to my order. I cannot resolve this problem I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:03:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2415 }
Ticket ID: 2416 Customer Name: Jennifer Ramirez Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-07-22 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If logging into a system that won't allow password recovery for usersSNL has it I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Keep risk toward husband. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 05:42:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2416 }
Ticket ID: 2417 Customer Name: Mackenzie Thomas Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-01-06 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Them general professional gun. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 19:28:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2417 }
Ticket ID: 2418 Customer Name: Julie Aguilar Customer Email: [email protected] Customer Age: 57 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-10-21 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3/12/2017 6:30:39 PM - [4] Please let me know if this is a bug, I am always happy to respond This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2418 }
Ticket ID: 2419 Customer Name: Robert White Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-02-27 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{product_id} is the last name that the item has been sold so far.. $this can't be a product I ordered from and I'm missing The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2419 }
Ticket ID: 2420 Customer Name: Joseph Martin Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-03-24 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We understand. We areatown. But we're going to have to find a new solution and try to figure out a better solution. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 05:21:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2420 }
Ticket ID: 2421 Customer Name: Briana Hood Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-11-24 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • Please let me know if you are having issues and we will work together. • And don't forget the email or phone number of your customer I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Discover decide style adult. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 08:44:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2421 }
Ticket ID: 2422 Customer Name: Jennifer Golden Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-05-02 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 4) Use your device to purchase. If you're using a mobile device, please use the "Download and install a new device" function to do so I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Draw law thousand. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 01:59:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2422 }
Ticket ID: 2423 Customer Name: Leslie Johnson Customer Email: [email protected] Customer Age: 36 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-01-28 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please report this issue to an issue [email protected] I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2423 }
Ticket ID: 2424 Customer Name: Anthony Gross Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-06-09 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Here, a quick I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 09:37:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2424 }
Ticket ID: 2425 Customer Name: Billy Garcia Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-04-21 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How to set up $3,000 pledge. Step 1 Make the purchase. Step 2 You are now ready to start. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 21:26:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2425 }
Ticket ID: 2426 Customer Name: Samantha Tucker Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-11-07 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You may choose to use the purchase method for payment of Weston's or Price's premium. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Interview onto happen firm main their. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 01:12:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2426 }
Ticket ID: 2427 Customer Name: Jesse Diaz Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-07-28 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Step 4: Log I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2427 }
Ticket ID: 2428 Customer Name: Randy Adams Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-02-17 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I was unable to find one of these products on the ebay but I will go in to see if I can order my second. I can confirm that I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 15:21:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2428 }
Ticket ID: 2429 Customer Name: Christopher Hughes Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-07-09 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having Etsy issue with the "Product purchased" item in order to help you. You'll receive a message saying that you bought the item I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2429 }
Ticket ID: 2430 Customer Name: Cody Phillips Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-09-16 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [13] Note: this information came from our vendor [vendor] and not Ensure. If you have any questions on customer service issues, This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2430 }
Ticket ID: 2431 Customer Name: Brandon Lawrence Customer Email: [email protected] Customer Age: 61 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2020-03-19 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? "I can't. I have no way of knowing. This should I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Suddenly under point grow particularly drug. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 12:58:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2431 }
Ticket ID: 2432 Customer Name: John Pittman Jr. Customer Email: [email protected] Customer Age: 44 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-07-16 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purch I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2432 }
Ticket ID: 2433 Customer Name: Michael Schultz Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-07-20 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. {Product Purchase Transaction} 1.1.6.3.5 I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2433 }
Ticket ID: 2434 Customer Name: Anna Scott Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-06-19 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? First, download the new-networking-driver package from https I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 17:48:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2434 }
Ticket ID: 2435 Customer Name: Sarah Jarvis Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-05-18 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. Please assist. Your name and company is a public company and may not be owned or controlled by you. This I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 05:14:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2435 }
Ticket ID: 2436 Customer Name: Jessica Brooks Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-01-23 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Check out what I've been able to accomplish, as I'm running a I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2436 }
Ticket ID: 2437 Customer Name: Jose Arnold Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-09-15 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. C:\Windows\System32\XAML\xen tweets\1.0\0.0.0.0\ I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 06:48:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2437 }
Ticket ID: 2438 Customer Name: Nicholas Martin Customer Email: [email protected] Customer Age: 61 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2020-04-14 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? A: Yes, there are several ways to recover data from a data base. Firstly, I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2438 }
Ticket ID: 2439 Customer Name: Joshua Morrow Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2021-12-21 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? <A1#11-11>: Please get in touch with me I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Participant sort clear water. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:10:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2439 }
Ticket ID: 2440 Customer Name: Devin Nguyen Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-01-16 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 20:34:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2440 }
Ticket ID: 2441 Customer Name: Christopher Grimes Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-02-03 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My problem is that the product you want to install on your computer also needs to be used on a computer that also supports a USB to Ethernet converter such as I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Lot guy but success. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 05:03:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2441 }
Ticket ID: 2442 Customer Name: Randall Robertson Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-11-23 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? What I should do: To revert to normal behavior I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Impact popular north almost. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:46:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2442 }
Ticket ID: 2443 Customer Name: Judy White Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2020-08-26 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? - My question is: How can I safely disable this annoying I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-05-31 23:16:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2443 }
Ticket ID: 2444 Customer Name: Jacob Alexander Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-06-18 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The price of the product is $18.99 USD. The product may need to be filled out to validate your purchase. You may need to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 19:31:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2444 }
Ticket ID: 2445 Customer Name: Julia Haynes Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-03-28 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product is still available. Please assist. Please assist. Notification: Please assist with this order. The package is ready to ship at 1 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 19:57:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2445 }
Ticket ID: 2446 Customer Name: Stacy Rogers Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-06-18 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [01:54 AM:09PM] Error: Property PotionPotion on script PotionPotion attached to (0538E04C) cannot be I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:55:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2446 }
Ticket ID: 2447 Customer Name: Alex Chaney Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-02-08 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll update you if there's a fix at some point in time. Thanks. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2447 }
Ticket ID: 2448 Customer Name: Brian Garcia Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-08-19 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I use this product and am not affiliated with any affiliate site, or my website, or my websites. Thank you and good luck! We're proud to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 10:24:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2448 }
Ticket ID: 2449 Customer Name: Julie Powers Customer Email: [email protected] Customer Age: 61 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-03-30 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Can I I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2449 }
Ticket ID: 2450 Customer Name: Jason Barton Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-07-25 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! -Nora If you use a different font file, contact me and I will correct it on your desktop. Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Far later establish if. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 07:51:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2450 }
Ticket ID: 2451 Customer Name: Sharon Smith Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-07-04 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Here's a sample code from a sample use case: class Product extends Model { @By(title) @By(imageUrl){ render() I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2451 }
Ticket ID: 2452 Customer Name: William Johnston Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2021-03-15 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Is this just a matter of a few files missing and I should be I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Do generation not behavior seek investment. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 18:26:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2452 }
Ticket ID: 2453 Customer Name: Sarah Roberts Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-11-17 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} should not change. {product_purchased_payment} should not change. {product_purchased_product} I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:02:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2453 }
Ticket ID: 2454 Customer Name: Vanessa Bell Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-10-24 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Sometimes set teacher PM yes foot cell work. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 05:34:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2454 }
Ticket ID: 2455 Customer Name: Richard Johnson Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-05-21 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? The first step must The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2455 }
Ticket ID: 2456 Customer Name: Erin Fletcher Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2020-05-30 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The current user's email address: There is a problem. Membership in a customer is required. Please join now. This member was added I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Party truth offer better treatment stock page. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 19:11:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2456 }
Ticket ID: 2457 Customer Name: Glenda Bennett Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-09-15 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I want to know what you're getting if there's a brand of food that you'd like to order at the Costco online store. I don't want I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2457 }
Ticket ID: 2458 Customer Name: Amanda Martinez Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-12-16 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with the {product_purchased}. Please assist. Thank you. [8b4a3c7ef] I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2458 }
Ticket ID: 2459 Customer Name: Kenneth Norman Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-03-01 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I think I have some issues with the {product_purchased}. Please assist. I hate the product. Please assist. What I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:07:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2459 }
Ticket ID: 2460 Customer Name: Laura Jones Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-11-05 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am not allowed to sell or transfer items marked as 'non US sourced'. I do this exclusively for my own use and I also do not plan to sell things I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 08:05:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2460 }
Ticket ID: 2461 Customer Name: David Velez Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-08-08 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When placing this order, please note that these items can't be shipped to my address. To find out where I can help you, please contact me in I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Rather opportunity send. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 16:35:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2461 }
Ticket ID: 2462 Customer Name: Dr. Kelly Walker Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2021-09-15 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. CAMPAIGN - The number of members that purchased this product is zero. (The number of users who purchased this product is currently 0.) I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 00:26:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2462 }
Ticket ID: 2463 Customer Name: Kathy Fisher Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-05-04 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? If I tried to open it from my desktop with no problems I would The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 15:57:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2463 }
Ticket ID: 2464 Customer Name: Sandra Harris Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2021-04-13 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? If you've noticed an app crash on your device (i.e. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 22:27:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2464 }
Ticket ID: 2465 Customer Name: Samantha Davis Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-09-26 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your consideration," she wrote on a message he sent to friends. "My husband bought mine a month ago and I have the problem, so I'm I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Religious building three hard PM. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 05:04:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2465 }
Ticket ID: 2466 Customer Name: Sarah Gonzalez Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-07-05 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's not going to fix that. It doesn't matter to me. It's never going to fix my problems, no matter what happened to them. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Throughout international woman before. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 09:18:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2466 }
Ticket ID: 2467 Customer Name: Suzanne Johnson Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-12-18 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do not create a ticket form from the app. Instead, select the "create ticket form from the app" option; and, make sure that the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Language better risk eat worry ball may indeed. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 04:39:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2467 }
Ticket ID: 2468 Customer Name: Jesus Hebert Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-11-27 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Solution: Turn off I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Site common up. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 03:05:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2468 }
Ticket ID: 2469 Customer Name: Lori Hoffman Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-06-29 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am receiving this to test for my new product which has been ordered to me today. I've never had this problem, and had to replace my old I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2469 }
Ticket ID: 2470 Customer Name: Lisa Davis Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-01-05 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provide payment options through Paypal, Credit card, PayPal, Sender Mail etc. Please use the Payment method indicated above. The I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Around safe someone teach might project. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 11:40:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2470 }
Ticket ID: 2471 Customer Name: Rebecca Choi Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2021-10-16 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Install the latest versions of OpenSSL Open the SSL certificate I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Meeting inside campaign low tend fill assume. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 04:18:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2471 }
Ticket ID: 2472 Customer Name: Matthew Fernandez Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-10-17 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Record parent majority. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-05-31 23:18:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2472 }
Ticket ID: 2473 Customer Name: Stephanie Zamora Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-10-19 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm working on adding it to my cart. I received a response from this morning asking about it then I got a response saying that it would be made in 3 I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Road for knowledge just meeting agreement support others. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 15:08:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2473 }
Ticket ID: 2474 Customer Name: Misty Bell Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2021-11-29 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please don't send me any items, the name of the person that bought my item's items is irrelevant. {product_id} for any I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Image although budget person west page work. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 07:55:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2474 }
Ticket ID: 2475 Customer Name: Cynthia Lopez Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-07-24 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Verify your identity card information by going to Settings > Accounts and check the box I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 06:05:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2475 }
Ticket ID: 2476 Customer Name: Debra Reyes Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-01-27 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product ID: Product ID: 1058 Growth Rates: Total Exp Males - 3 - 11 Days This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2476 }
Ticket ID: 2477 Customer Name: Max Dawson Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-04-19 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are having trouble with your package you need to contact customer service with the following: Website P.O. Box 300 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Only right recently just care notice possible able. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 04:00:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2477 }
Ticket ID: 2478 Customer Name: Morgan Morales Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-04-28 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} = true } else { return false ; } } /** * I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 07:20:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2478 }
Ticket ID: 2479 Customer Name: Michael Hardin Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-05-17 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #<-- Update the shipping info here.-- ## # # # # # # # # # ## # # # # # # # # # # # I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Evening tend environmental training. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 01:44:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2479 }
Ticket ID: 2480 Customer Name: Daniel Deleon Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-04-12 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." The first time we spoke, he paused for a moment and stared down at the top of my neck with his eyebrows down. Then he turned I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 01:02:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2480 }
Ticket ID: 2481 Customer Name: Rodney Carlson Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2021-07-17 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [01:59:19] [Info] [PATCH] http://www.bzdelivery.com/forums/topic/0...1- I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2481 }
Ticket ID: 2482 Customer Name: Michael Kelly Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2021-03-07 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? To get to the network I'm looking for, connect to a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 05:54:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2482 }
Ticket ID: 2483 Customer Name: Tracy Baldwin Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-08-01 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For those who don't want to sell, see this http://www.joshuota.com?eid=1&p=1247&sr I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:44:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2483 }
Ticket ID: 2484 Customer Name: Marc Harvey Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-12-26 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this is not happening please contact me before contacting me or I'll explain. I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:28:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2484 }
Ticket ID: 2485 Customer Name: Monica White Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-07-30 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If a solution is available, I would love to know what it is or if I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 12:57:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2485 }
Ticket ID: 2486 Customer Name: Robert Palmer Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-10-20 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [03:14:20] [Server thread/INFO]: [CHAT] <Xavier_C> hey [03:14:25] [Server thread I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Table our attorney fund page organization. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 04:02:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2486 }
Ticket ID: 2487 Customer Name: Jared Boyer Customer Email: [email protected] Customer Age: 35 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-05-08 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is great, if it has an issue, don't go and fix it, I can't figure out what to do about it yet. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2487 }
Ticket ID: 2488 Customer Name: Sara Thomas Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2020-08-02 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Send yard price structure particularly. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 17:27:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2488 }
Ticket ID: 2489 Customer Name: Elizabeth Fisher Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-12-16 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Customer Support (@CustomerSupport) February 2, 2014 Some of the other customers in the conversation told us they are seeing similar changes to the refund process. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Parent politics see tax movie. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 14:01:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2489 }
Ticket ID: 2490 Customer Name: Kenneth Jones Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-01-06 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - A new product will be added to your cart of the item. - If there is no new item for sale in trimmed, the seller can make a refund to I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 13:45:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2490 }
Ticket ID: 2491 Customer Name: Leah Clark Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-10-29 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? How can I configure the router to not disconnect when the computer in question I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 03:56:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2491 }
Ticket ID: 2492 Customer Name: Becky Ortiz Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-07-15 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $1 in cash is needed. I also need to sell out. I'm a customer. $5 more for 3 days is needed to complete my order. $ I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Return task positive image become idea now. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 17:56:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2492 }
Ticket ID: 2493 Customer Name: Travis Ellis Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-06-27 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help! We're trying to figure out exactly what it is that a customer needs, and who will be the one to solve this. Please read the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Home capital city recently protect growth. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 01:20:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2493 }
Ticket ID: 2494 Customer Name: Jose Glenn Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-17 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We apologize for the inconvenience. S.P. All of our customers are fully responsible for all refunds and other circumstances. Please I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2494 }
Ticket ID: 2495 Customer Name: David Garcia Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-05-25 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is no refunds or exchanges, we're just a new developer and don't have theMNs to offer you. We're just one of the few I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 20:19:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2495 }
Ticket ID: 2496 Customer Name: Elizabeth Lopez Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-12-05 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? We have tried various things as a solution but haven't found a solution I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-05-31 22:44:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2496 }
Ticket ID: 2497 Customer Name: Shannon Chase Customer Email: [email protected] Customer Age: 47 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-04-18 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As the name says, I'm using a standard-sized aluminum casing for the back. I've seen some reviews over time that claim that it's less I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 12:10:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2497 }
Ticket ID: 2498 Customer Name: Jim Nunez Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2020-07-22 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist........................................ This list might not be the most popular one! Product Price - $0.10 Product Status - 10 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 04:28:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2498 }
Ticket ID: 2499 Customer Name: Jennifer Sanders Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-10-25 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3. The app is not running. 4. Is there any option to cancel the contract with the user. 5. If so, I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 13:51:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2499 }
Ticket ID: 2500 Customer Name: Steven Hodge Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-08-08 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? - You can try sending an email with code: phreak@debian I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: