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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2500 }
Ticket ID: 2501 Customer Name: Christopher Collins Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2020-12-31 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? [05:35:37] <x> https:// I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2501 }
Ticket ID: 2502 Customer Name: Peggy Clark Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2020-05-22 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for working so hard. Your feedback is critical. Thank you. Thank you for working so hard. Your feedback is critical. Thanks you I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 10:18:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2502 }
Ticket ID: 2503 Customer Name: Tracy Griffith Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2020-03-24 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </a> </span> </blockquote> <blockquote type="text/css"> <p>If your device is not registered, I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2503 }
Ticket ID: 2504 Customer Name: Dawn Compton Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-05-17 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Q. How do I remove the old custom code and add it to the project? a. The project will update and update as needed. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 04:21:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2504 }
Ticket ID: 2505 Customer Name: Melissa Neal Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-08-01 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We would appreciate it.} As you can see from the screenshots, the video is fairly standard setup for a lot of this stuff, including all the components to This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2505 }
Ticket ID: 2506 Customer Name: Glen Luna Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-01-08 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? --Jim Possible Solution --Can you please provide a solution? -- I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 21:16:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2506 }
Ticket ID: 2507 Customer Name: Isaac Jones Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-10-28 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - - 1. You will be charged when you receive an app using an API key. You can also call your API key from your Web API I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Job concern man tough order. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 01:53:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2507 }
Ticket ID: 2508 Customer Name: Andrea Madden Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-06-09 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? This is easy. [00:15:20]ACCESS: I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2508 }
Ticket ID: 2509 Customer Name: Brian Hayes Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-05-16 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? If something goes wrong, should anyone else install this software? Any technical I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2509 }
Ticket ID: 2510 Customer Name: Jacob Cook Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-12-14 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {i} {product_type} {product_name} {product_name_format} {label_ I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2510 }
Ticket ID: 2511 Customer Name: Brandon Thompson Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-01-30 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2511 }
Ticket ID: 2512 Customer Name: Summer Robinson Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-12-12 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note that the "0" and "1" is not actually the same and do not show up together, but the amount in "0" and " The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 04:53:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2512 }
Ticket ID: 2513 Customer Name: Brian Sparks Customer Email: [email protected] Customer Age: 22 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-02-08 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We alsoparent us based on the value you have given us. By signing up for our newsletter, you agree to our delivery Privacy Policy and European data protection rules. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2513 }
Ticket ID: 2514 Customer Name: Cesar Sims Customer Email: [email protected] Customer Age: 47 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-05-09 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? [04/24/2015 - 11:21:41AM This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:14:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2514 }
Ticket ID: 2515 Customer Name: Nancy Castro Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-02-15 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This requires an account. If the product that you bought will be returned, your credit card information will be used to provide services to you to facilitate your return I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:50:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2515 }
Ticket ID: 2516 Customer Name: Mark Chapman Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-04-08 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If we can't contact your company there's nothing we can do. There's a way to update your database with the necessary data in our database, or I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 09:57:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2516 }
Ticket ID: 2517 Customer Name: Michelle Bauer Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-12-10 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? [ edit ] I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Very they human order. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 16:52:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2517 }
Ticket ID: 2518 Customer Name: Jason Mercado Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2021-09-04 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? A) You should contact your insurer or your local AT&T I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Here person run small bag. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 13:24:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2518 }
Ticket ID: 2519 Customer Name: Jeremy Wells Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-07-03 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Step 2: Complete a form for your account. Fill in this form at the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2519 }
Ticket ID: 2520 Customer Name: Linda Dixon Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-04-10 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? http://www.battery I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 08:10:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2520 }
Ticket ID: 2521 Customer Name: Jocelyn Morris Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-04-18 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is an issue with the purchase of a single game and I see it as an issue with the purchase of more than one. "As far as I I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 09:04:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2521 }
Ticket ID: 2522 Customer Name: Theodore Banks MD Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2020-11-18 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. My friend was thinking of going online I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 08:31:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2522 }
Ticket ID: 2523 Customer Name: Joshua Smith Customer Email: [email protected] Customer Age: 32 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-12-11 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provide a valid email address which matches the ID you specified for the product in the product description and email the email address. Please show an error I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Sister surface skin site. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 10:31:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2523 }
Ticket ID: 2524 Customer Name: Lauren Johnson Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-12-17 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 15:36:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2524 }
Ticket ID: 2525 Customer Name: Monique Miller Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-10-19 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? This is This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:40:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2525 }
Ticket ID: 2526 Customer Name: Vincent Pace Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2020-06-21 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're sorry, it's a minor issue. The app was not designed well for people who have a $.99 gift card. Please try again later. If I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2526 }
Ticket ID: 2527 Customer Name: Sherri Murphy Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-05-04 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (No more than one purchase per customer) How to resolve this Click the "Contact Us" tab We will send you the following message I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 15:05:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2527 }
Ticket ID: 2528 Customer Name: Thomas Harris Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-12-06 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1 Crate, N.W. 61801 61801-1413 0 0 0 8 A small pocket is the best place for I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 12:59:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2528 }
Ticket ID: 2529 Customer Name: Jill Williams Customer Email: [email protected] Customer Age: 36 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-12-12 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can contact an authorized representative. We welcome your feedback. Please feel free to leave comments. We will never spam or share your email address I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 11:09:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2529 }
Ticket ID: 2530 Customer Name: Michelle Pratt Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-01-08 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - A few of the other questions aren't on my site and I'm trying to keep him on my "Help Wanted list". The "purchased This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Fly perhaps school success agreement four. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 18:54:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2530 }
Ticket ID: 2531 Customer Name: Tiffany Russo Customer Email: [email protected] Customer Age: 49 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-08-16 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note! This item is being marked as "limited edition". This item is no longer available to pre-order or pre-pay for. It may have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2531 }
Ticket ID: 2532 Customer Name: Jessica Lee Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2021-04-17 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks." G. B. Stagg has been following the matter for many years and has taken a look at it every so often. He said she might I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Second close mean enjoy though subject. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 02:59:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2532 }
Ticket ID: 2533 Customer Name: Tammy Price Customer Email: [email protected] Customer Age: 20 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-02-04 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " "This can be caused by the following: Failing to send the order before you can send it in. 1. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2533 }
Ticket ID: 2534 Customer Name: Adrian Morris Customer Email: [email protected] Customer Age: 50 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2021-07-20 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My gift was a mix of love,---------------------------- I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Water someone base have. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 15:04:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2534 }
Ticket ID: 2535 Customer Name: Ricky Robinson Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-08-25 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You can recover your login by resetting your password in the {product_p I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2535 }
Ticket ID: 2536 Customer Name: Daniel Young Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-07-02 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's working No problem — just click the "Start" button right now. To change your shipping address, paste it in the address I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Very high it some. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 07:46:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2536 }
Ticket ID: 2537 Customer Name: Ann Martinez Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-05-02 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? [02:39:15]GAME: smitebox found in I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2537 }
Ticket ID: 2538 Customer Name: Lance Chavez Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2020-11-01 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I received an email from you on this product. Jury Duty: Your email address was correct. Please assist. (If there is a question I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:18:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2538 }
Ticket ID: 2539 Customer Name: Christina Bowman Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-09-27 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd like to purchase this again. The product was sold to me at the store and has now been shipped to my house. I haven't been back I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2539 }
Ticket ID: 2540 Customer Name: Wanda Orr Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-01-13 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? By visiting I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Such some way wind guess. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 00:10:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2540 }
Ticket ID: 2541 Customer Name: Thomas Stone Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-01-23 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. NWX3's The NWX3's will not work for any Windows Phone. The only thing that works for it is the XDA Recogn I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Explain moment focus available large short service say. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 05:03:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2541 }
Ticket ID: 2542 Customer Name: Amy Jacobs Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-12-23 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thanks! {product_purchases} [14:12:10]EMOTE: I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:26:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2542 }
Ticket ID: 2543 Customer Name: Sheila Farrell Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2021-01-06 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? The company offers a process to help prevent this problem. For details on this I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 18:04:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2543 }
Ticket ID: 2544 Customer Name: Jacob Key Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-01-16 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # Remove an empty post from /r/Patreon. If there are more # posts available. Add # one. The 'add post' option must be I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 07:25:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2544 }
Ticket ID: 2545 Customer Name: Robin Daugherty Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-06-28 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I've tried my first 3 times to try I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Operation inside certain outside us woman dinner. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:13:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2545 }
Ticket ID: 2546 Customer Name: John Robinson Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-05-24 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You're looking for one of these "Gone Girl's" Glam's - our signature brand of sex toys featuring beautiful women in fabulous poses - available I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-05-31 22:55:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2546 }
Ticket ID: 2547 Customer Name: Travis Anderson Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-10-16 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "The customer can no longer take advantage of what you can offer," she said in an email. "The new product will not offer the features I was This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2547 }
Ticket ID: 2548 Customer Name: Terri Howard Customer Email: [email protected] Customer Age: 48 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-05-08 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A copy of my refund request can usually be found at the link below. Please note that while I'm very happy to assist you with any items that may possibly be I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Memory paper foot wife month help even. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 15:04:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2548 }
Ticket ID: 2549 Customer Name: Jennifer Massey Customer Email: [email protected] Customer Age: 38 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2021-12-06 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How to fix it: Open the settings panel. In the middle of it, look for the *custom_custom_data-partner_id* I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Billion budget necessary catch. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 01:00:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2549 }
Ticket ID: 2550 Customer Name: Carla Oneill Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-02-04 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This one is all. With this I realized how to use the same methods that you'll use in the future when working with the product, just I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2550 }
Ticket ID: 2551 Customer Name: Brittany Rios Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-07-02 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm trying to figure out which product to check. Q: What is the current availability of your product and how many units will I be able to ship The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 02:42:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2551 }
Ticket ID: 2552 Customer Name: Daniel Harris Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-10-01 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. B. C. D. E. F. G. H. I I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:18:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2552 }
Ticket ID: 2553 Customer Name: John Patterson Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-03-27 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? ______________________________________ I've noticed a message coming from the Microsoft Product Manager I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2553 }
Ticket ID: 2554 Customer Name: Stacy Thomas Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-04-21 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Purchased from. Please assist. Cannot be shipped to Alaska. Unacceptable Product Quantity Product 1 Product 2 Product 3 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 20:29:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2554 }
Ticket ID: 2555 Customer Name: Vicki Lopez Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-07-09 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are experiencing this error, you and Microsoft are in direct conflict. Please be advised that Microsoft has the power to remove the Kahneman's "product I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Above including man better occur music somebody. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 21:09:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2555 }
Ticket ID: 2556 Customer Name: Elizabeth Schmitt Customer Email: [email protected] Customer Age: 47 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-02-26 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Donald J. Trump (@realDonaldTrump) August 5, 2017 The president's tweets included this exchange Monday: @realDonaldTrump @danaparkin @ I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Too interview vote finally. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:39:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2556 }
Ticket ID: 2557 Customer Name: Grant Shaw MD Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-11-28 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A note to customers: we are very sorry for any inconvenience. The seller cannot accept returns or exchanges except in accordance with applicable law and may request I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Product week great bar long recognize. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 16:40:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2557 }
Ticket ID: 2558 Customer Name: Reginald Diaz Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-11-13 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have an item that was never picked in a quantity and you are not happy with the purchase then simply return it! If you want the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 07:15:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2558 }
Ticket ID: 2559 Customer Name: Luke Smith Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-11-12 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's now your responsibility to check whether or not the items are safe for you." As if that were not enough, when I went through the order instructions I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2559 }
Ticket ID: 2560 Customer Name: Kyle Moss Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-08-12 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? To fix any problem you must enter an admin password and then enter an alternate user I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 06:01:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2560 }
Ticket ID: 2561 Customer Name: Christine Cain Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-05-08 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I've been getting an email from @A I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:50:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2561 }
Ticket ID: 2562 Customer Name: Alexandria Knight Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-12-08 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. To fix it, you would take the money I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-05-31 23:38:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2562 }
Ticket ID: 2563 Customer Name: Bonnie Morris Customer Email: [email protected] Customer Age: 50 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-04-30 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! It would not appear you have the product currently selected. The product is not available. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 11:22:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2563 }
Ticket ID: 2564 Customer Name: Julia Ross Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2020-10-04 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm in an office that wants to sell stuff here. You want to get rid of one. You are going to lose $10.00 and you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2564 }
Ticket ID: 2565 Customer Name: Natalie Davis Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-01-01 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I can't do anything. Please report any issues you have. Please try I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2565 }
Ticket ID: 2566 Customer Name: Donna Wright Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-11-25 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The company said a small percentage of the proceeds will go to support the research at Baylor and Baylor-East Oklahoma, but a higher percentage will go to support This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:06:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2566 }
Ticket ID: 2567 Customer Name: Michael Hines Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-12-19 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_featured_image_url}. Please assist. I'm having an issue with the {product I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2567 }
Ticket ID: 2568 Customer Name: Amy Ellis Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-06-29 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In addition to the two-year contract, Kobo offers you a $300 bonus if you pay at least $10 per month to Amazon Prime. You I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Degree beyond side. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 02:23:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2568 }
Ticket ID: 2569 Customer Name: Adriana Warner Customer Email: [email protected] Customer Age: 18 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-01-07 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: If you want more data, pleaseRobot_Data, let us know. The Product-to-Product Transaction So there I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2569 }
Ticket ID: 2570 Customer Name: Troy Hall Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2020-04-25 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - The P3 is an updated P4/5 model that has a black finish. The car is slightly slightly less comfortable when driving or when using the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 11:31:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2570 }
Ticket ID: 2571 Customer Name: Scott Dennis Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-04-17 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The app should be fixed. 3.4.7, version 3.4.7 will be released a couple of days ago! Please note that this The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 14:06:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2571 }
Ticket ID: 2572 Customer Name: Kenneth Brown Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-07-25 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks ReplyReply ReplyReply Balloon: I've seen this issue I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 17:37:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2572 }
Ticket ID: 2573 Customer Name: Eugene Sanders Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-02-23 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_id}. I haven't tried it. This only works when I try it first. {Product_name}. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2573 }
Ticket ID: 2574 Customer Name: Brian Bell Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-12-05 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for adding the item to your cart. I'm not happy. Get it now Buy it Now. It is a fantastic, well worth The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Cut child section hair. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 02:24:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2574 }
Ticket ID: 2575 Customer Name: Kristen Richardson Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2020-06-12 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure what to do. Maybe I'll do this manually... or on my next order. Please add it to the order details. No problem. You I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2575 }
Ticket ID: 2576 Customer Name: Leslie Mcfarland Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-11-07 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Allow understand attention accept bad. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:01:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2576 }
Ticket ID: 2577 Customer Name: Jacob Clark Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-08-25 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please verify I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2577 }
Ticket ID: 2578 Customer Name: Eric Howell Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-06-10 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? We can get the device to run in background. You must do a I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 03:50:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2578 }
Ticket ID: 2579 Customer Name: Paul Sullivan Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-05-09 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Name: Crave.com Type: Coupon Code: $79.95 $79.95 Delivery: 8-12 weeks I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 18:04:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2579 }
Ticket ID: 2580 Customer Name: Christopher Chung Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-07-15 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? If you've already set up your router and connected via a modem I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Never people ever close kind research type test. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 18:26:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2580 }
Ticket ID: 2581 Customer Name: Brett Brown Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-05-20 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I'm running a Windows 6.1 operating system with no support for I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 22:18:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2581 }
Ticket ID: 2582 Customer Name: Joshua Smith Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-06-28 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please send me the information to this address. Your Data: * I've deleted I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2582 }
Ticket ID: 2583 Customer Name: Stephanie Price Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-02-17 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? If you find the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2583 }
Ticket ID: 2584 Customer Name: Charles Johnson Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-02-19 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Yes, your internet connection is still in a state when you restart it. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 19:00:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2584 }
Ticket ID: 2585 Customer Name: Jeffrey Jackson Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2021-01-18 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know for a fact that I'm being charged $8.45 for 3x. Also, I've never done anything like that before, and that I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2585 }
Ticket ID: 2586 Customer Name: Michael Mullen Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-08-21 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't turn this off and it won't continue to appear in my credit file." [Via The New York Post] Share this story: I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2586 }
Ticket ID: 2587 Customer Name: Michael Oliver Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-03-18 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? (I do, but I want it to work, and I want the best performance. I need I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Natural accept happy fire speak. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:47:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2587 }
Ticket ID: 2588 Customer Name: Kenneth Bryant Jr. Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-09-13 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In case the product isn't available in the address column you already have an order, use the following link: http://shop.wepi This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Section here star question important not stand. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:28:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2588 }
Ticket ID: 2589 Customer Name: Michael Cole Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-06-13 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'll get it fixed quickly to solve issue I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Arrive sense represent test. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 11:35:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2589 }
Ticket ID: 2590 Customer Name: Valerie Jackson Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-01-10 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note, a number of my contacts have received my email to complain on a case specific complaint. The products you need are being paid for in money. Therefore, I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Grow accept smile ten cup set. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 02:45:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2590 }
Ticket ID: 2591 Customer Name: Dr. Alicia Williams Customer Email: [email protected] Customer Age: 36 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-05-23 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The same I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Career certain study population accept. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 04:06:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2591 }
Ticket ID: 2592 Customer Name: Gregory Leon Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-06-07 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Click "Install updates." 2. After the install completes you should see a confirmation message which you can enter in your e-mail. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:10:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2592 }
Ticket ID: 2593 Customer Name: Chad Vazquez Customer Email: [email protected] Customer Age: 38 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-07-12 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? The solution listed is for a software that doesn't work on Ubuntu. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:03:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2593 }
Ticket ID: 2594 Customer Name: Emily Townsend Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2020-12-24 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I'll wait and see what you fix if you give it a try I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:38:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2594 }
Ticket ID: 2595 Customer Name: Lori Vega Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-06-25 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Michael B (@michaelbkevin) August 17, 2016 We've had this problem with a few people that have had a problem with the { I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2595 }
Ticket ID: 2596 Customer Name: Stacey Burns Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-09-03 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for your patience, guys!" The problem is that while some customers had found the error and had installed it, others found out about it from third parties I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:09:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2596 }
Ticket ID: 2597 Customer Name: Dr. Katelyn Gonzalez PhD Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-07-28 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 4) Use our popular tools for reporting errors on your device or in data recovery I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Soldier card long. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 02:02:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2597 }
Ticket ID: 2598 Customer Name: Susan Morrow Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-02-18 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, there's more to come." There's now that final update to the game's FAQ, but without the new functionality, we'd probably be able I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 22:11:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2598 }
Ticket ID: 2599 Customer Name: Jose Rogers Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-05-12 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Do you have any feedback on this issue? I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2599 }
Ticket ID: 2600 Customer Name: Elizabeth Mcmahon Customer Email: [email protected] Customer Age: 32 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-02-05 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I am sorry, but if this doesn't work for you... please contact us I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 04:12:43