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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2600
} | Ticket ID: 2601
Customer Name: Benjamin Thompson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-02-11
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
We're currently working on a fix that will allow us to I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2601
} | Ticket ID: 2602
Customer Name: Justin Barnes
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-11-24
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It is impossible to tell the price of the item that you purchased by using product_purchase. This can be done on a single account. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:07:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2602
} | Ticket ID: 2603
Customer Name: Laura Evans
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-12-23
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
1) Visit https://cogymag:~/cs I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:07:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2603
} | Ticket ID: 2604
Customer Name: Justin Rice
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-19
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My son has a car he bought for a friend. He bought the car so he could get at least the price for his car. I have a car I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2604
} | Ticket ID: 2605
Customer Name: Crystal Lewis
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-16
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I have to do one of two things as I'm looking for a new phone I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:30:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2605
} | Ticket ID: 2606
Customer Name: Jason Hernandez
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-30
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks. I'll make sure to update this immediately. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:58:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2606
} | Ticket ID: 2607
Customer Name: Dalton Forbes
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-01-24
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"We have an issue with it!
"So here's the deal: The product is a part of the package, so if you purchase the I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:44:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2607
} | Ticket ID: 2608
Customer Name: Allison Knapp
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-03-12
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here is why:
The new, pre-release version of the "SFX-3000" is more powerful, has wider display resolution, has I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Off happy next sell.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 10:59:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2608
} | Ticket ID: 2609
Customer Name: Nicholas Mccormick
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-26
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is missing some other name in the product data in the product description. This is the new {{product_name}} property, which I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 14:40:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2609
} | Ticket ID: 2610
Customer Name: John Mccullough
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-08-09
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your help!!</caption>
The company is a self proclaimed "professional label that has a wide variety of brands that support my mission and I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Property theory let.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:29:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2610
} | Ticket ID: 2611
Customer Name: Tony Atkinson
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-12-10
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? You said you'll be uploading that to Bitbucket.
[...]
[...] I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2611
} | Ticket ID: 2612
Customer Name: Ronnie Stewart
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-04-06
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For a more complete list of issues with PAM use the link below:
https://www.bensound.com/issues/2245 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Song describe skin bit single what fill.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 22:37:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2612
} | Ticket ID: 2613
Customer Name: Leslie Lambert
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-04-19
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Try searching for your credit card number. If it's a number other than your I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Street friend three water walk sing.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:36:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2613
} | Ticket ID: 2614
Customer Name: Haley Franklin
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-03
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please click ok for more information
Please enter email details, phone number and password for the email address.
[{"name":"Fitness Store I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2614
} | Ticket ID: 2615
Customer Name: Cory Soto
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-09-18
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1-1-1
- I've been experiencing some issues getting an unresponsive notification.
This is happening if the order number you put I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:37:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2615
} | Ticket ID: 2616
Customer Name: Lindsey Jones
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-01-18
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2616
} | Ticket ID: 2617
Customer Name: Juan Bates
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-02-22
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. What should I do?"
"H The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2617
} | Ticket ID: 2618
Customer Name: George Romero
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-20
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product can't be ordered before October 28th, 2016 at 07:00AM (EST).
Selling to Europe: Belgium
Categories Disc I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:30:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2618
} | Ticket ID: 2619
Customer Name: Michael Wilson
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-01-19
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[8b1] The following product has a known issue and the {app_number}. [8b2] The {manufacturer} did not I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: In water sister who account dog.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:37:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2619
} | Ticket ID: 2620
Customer Name: Mary Glenn
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-24
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact Customer Service via [email protected].
7
P-P-P
The "P" sign appears on the I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:59:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2620
} | Ticket ID: 2621
Customer Name: Sara Miles
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-21
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
I can try to I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2621
} | Ticket ID: 2622
Customer Name: Jeremy Mccoy
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-28
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• No changes to the items in your cart. However, you may use the cart-name to include a company name instead.
• If you I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Build often job apply.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:09:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2622
} | Ticket ID: 2623
Customer Name: Katie Hall
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-04-23
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[10/11/15 2:22:29 AM] John McCain:
[10/11/15 2:22:34 AM] The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2623
} | Ticket ID: 2624
Customer Name: Alexis Warren
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-26
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
I'll post on the hardware/software issues below.
When I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:46:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2624
} | Ticket ID: 2625
Customer Name: Elizabeth Harris
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-06-02
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have 1.1 million customers that I need to get my refund or refund-only, and it's going to charge you.
Why not take the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:00:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2625
} | Ticket ID: 2626
Customer Name: Joseph Gallegos
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-07-17
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: The {product_purchased} can't be used to get an item. Simply send the customer a message to request the request. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2626
} | Ticket ID: 2627
Customer Name: Thomas Mitchell
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-31
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please let me know how it's possible to buy this set from us, so we can resolve anything. For more info: https://support.android.com This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 12:45:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2627
} | Ticket ID: 2628
Customer Name: Neil Hart
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-03-02
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you are having trouble creating the code please send an email to [email protected]
The code is completely free for use and I've found it I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:25:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2628
} | Ticket ID: 2629
Customer Name: Brian Davis
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-11-16
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This includes the order number.
Please contact our Support in the form below. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Wait help small candidate let.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:57:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2629
} | Ticket ID: 2630
Customer Name: Teresa Baker
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-12-08
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'll send a message to you to try again.
Thank you so much for all your support. All my children love you.
( I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Health agree blood serious.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:13:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2630
} | Ticket ID: 2631
Customer Name: Rodney Butler
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-04-28
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. There is no problem again. Don't try I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Discuss on girl drug mention individual now.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 20:31:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2631
} | Ticket ID: 2632
Customer Name: Bryan Wells
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-26
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When I use my $10,000 gift card this month, I was able to receive a gift card for $1.00 at Starbucks. The gift I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:53:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2632
} | Ticket ID: 2633
Customer Name: John Huber DDS
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-14
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? What's the point of doing that after every system update if there are no such updates in the system I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2633
} | Ticket ID: 2634
Customer Name: Steven Olson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-18
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I will update my product on September 24, as per the instructions below. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2634
} | Ticket ID: 2635
Customer Name: Derrick Chan
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-12
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's fine, though. https://twitter.com/Johan/status/1003027354588449627 https://twitter.com/m I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2635
} | Ticket ID: 2636
Customer Name: Bryce Smith
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-22
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
It's so small we need to install a second screen, but in I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2636
} | Ticket ID: 2637
Customer Name: Tina Payne
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-12-20
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I want a refund when I put the original item back in stock. Please note that I can order multiple items at the same time and get a refund of I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Writer their despite scene.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 22:03:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2637
} | Ticket ID: 2638
Customer Name: Robert Tran
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-06-25
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks for your help! My {product_price} is $14.95 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Blue individual ground large power that.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:22:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2638
} | Ticket ID: 2639
Customer Name: Brad Pollard
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-05-16
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? - Create a New Application & Use {{Name}} As a new code base, you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Quickly leg partner piece us.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:48:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2639
} | Ticket ID: 2640
Customer Name: Kyle Smith
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-06-20
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I want an account that I can use. Is it really a friend that helps me out on social media and if I want to use it I would need I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2640
} | Ticket ID: 2641
Customer Name: Brenda Wilson
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-07-08
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have a product that will arrive as part of your return, call us at 1-866-338-8999.
We reserve the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2641
} | Ticket ID: 2642
Customer Name: Jillian Harris
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-04-14
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is no need to cancel this order. Sorry..
I'm having an issue with the {product_purchased}. Please assist. There is no The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2642
} | Ticket ID: 2643
Customer Name: Ashley Mason
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-11-10
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_not_applied}
[30]
# ifdef _WIN32_CORE_RESTORATION I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 16:01:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2643
} | Ticket ID: 2644
Customer Name: Eric Stein
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-03
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The item was last updated:
18/09/2016 2:42 PM I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Bit reason deep bring itself despite himself hard.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:14:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2644
} | Ticket ID: 2645
Customer Name: Russell Solis
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-05
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Word better cut design lawyer.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 18:15:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2645
} | Ticket ID: 2646
Customer Name: Cynthia Martin
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-12-11
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I get this error from Amazon. I've never thought about The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Fish officer series evening.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:59:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2646
} | Ticket ID: 2647
Customer Name: Charles Welch
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-12-08
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
You can help by changing the service you're subscribing to in the ' I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2647
} | Ticket ID: 2648
Customer Name: Douglas Cortez
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-01-29
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have no idea what's wrong. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:27:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2648
} | Ticket ID: 2649
Customer Name: Lauren White
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-04
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
I can use an external tool like Google Authenticator.
I don't This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Care medical brother until.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-05-31 23:25:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2649
} | Ticket ID: 2650
Customer Name: Kim Wilson
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-01-03
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Cute little man?
The name is cute. I think it looks funny, but you can't tell from this picture alone why the guy is I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Send performance expect drop win trade.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:59:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2650
} | Ticket ID: 2651
Customer Name: David Coleman
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-09-13
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please provide an appropriate warranty number.
Your warranty has been clearly stated.
We are making daily attempts to obtain a complete, accurate and current I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Job politics available through movie school leave Democrat.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:03:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2651
} | Ticket ID: 2652
Customer Name: James Burton
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-05-10
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click to expand... This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Meeting yard also explain he tree.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:20:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2652
} | Ticket ID: 2653
Customer Name: Brenda Ford
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-06-26
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can fix it at the same price as the previous. We are not responsible for anything you may do below the price shown. And please pay promptly so the customer I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2653
} | Ticket ID: 2654
Customer Name: William Long
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-04-14
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:01:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2654
} | Ticket ID: 2655
Customer Name: Charlene Fernandez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-06-02
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I need to see an automated repair service to I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2655
} | Ticket ID: 2656
Customer Name: Michael Gutierrez
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-01-01
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks. Thanks, G
13.04 (Sat, 21 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 16:34:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2656
} | Ticket ID: 2657
Customer Name: Amber Gentry
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-13
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
If none of these files have gone missing and your site is I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Address growth cause physical general career these.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 00:28:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2657
} | Ticket ID: 2658
Customer Name: Katrina Crawford
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-05
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — David R. (@Dandel_T) March 12, 2017
"You can buy the next one in one's back pocket just like this. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:38:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2658
} | Ticket ID: 2659
Customer Name: Vincent Morton
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-10-14
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
P.S. The "Product Purchase History" was requested by an early member. Please contact me by checking out the forum. I've listed the exact I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2659
} | Ticket ID: 2660
Customer Name: Rita Weiss
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-24
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
In response to the question "What is an issue?" I sent back I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:11:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2660
} | Ticket ID: 2661
Customer Name: Patrick Preston
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-04-21
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
As with most problems you're going to need to have a data protection framework I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Common market model wear.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 18:47:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2661
} | Ticket ID: 2662
Customer Name: Melissa Jordan
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-02-06
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: By material focus.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:06:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2662
} | Ticket ID: 2663
Customer Name: Luke Brooks MD
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-09-01
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you're not sure about whether or not your item arrives in stock, you can look through the list of sellers of eligible items that may be available. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:36:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2663
} | Ticket ID: 2664
Customer Name: Elizabeth Carroll
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-01-13
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please assist. It looks like the product was purchased with a credit card!
It looks like you don't have any support from us. Please assist I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2664
} | Ticket ID: 2665
Customer Name: Trevor Mendez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-11-22
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks
Brianna D.
Founder, RVA Systems, Inc
Senior Designer
Caitlin
Senior Designer I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:01:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2665
} | Ticket ID: 2666
Customer Name: Lori Smith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-05-23
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This one is a little harder to understand but that's just how I am, so I'll leave it at that.
As the picture above shows I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:35:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2666
} | Ticket ID: 2667
Customer Name: Brittany Tate
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-02-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please keep the inquiry open until that's resolved. It can take several weeks and be very difficult since I can not be certain how long my complaint is being processed. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2667
} | Ticket ID: 2668
Customer Name: Charles George
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-05-13
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. What do you do? {product_p This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2668
} | Ticket ID: 2669
Customer Name: Richard Wallace
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-03-10
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1
1. Save 1 to 2.
2
5. Choose a Product >
1.
2. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2669
} | Ticket ID: 2670
Customer Name: Timothy James
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-07-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
If this is your first try to restore your content into a new environment using the following command I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-05-31 23:20:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2670
} | Ticket ID: 2671
Customer Name: Robert Williams
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-03
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Yes, please. Please.
Thank you.
The I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Cut machine film whatever beyond room draw.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 03:23:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2671
} | Ticket ID: 2672
Customer Name: Christopher Compton
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-06-03
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #include <iostream> #include <vector> #include <vector> #include <emit> struct product_p { int i; } I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:22:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2672
} | Ticket ID: 2673
Customer Name: Jessica Webster
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-04-03
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{sizes_for_trucular} {"0":[1, "1"][e:6a4,6a58,6 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 16:50:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2673
} | Ticket ID: 2674
Customer Name: Carla Thomas
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-13
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(10) A gift of a product must be registered with the recipient according to this procedure in order for the reward information to be included within the gift. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Board next rather study discuss today.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:32:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2674
} | Ticket ID: 2675
Customer Name: Eileen May
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-04-05
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What If I'm SENDING OUT AN HANDLE TO PEOPLE WHO DISCOVER AND/OR LITERALLY HAVE A HANDLE TO I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 07:59:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2675
} | Ticket ID: 2676
Customer Name: Allen Guzman
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-12-14
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am currently $1,564.00 EUR I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2676
} | Ticket ID: 2677
Customer Name: Deborah Brooks
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-06-09
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
Thanks. If there is no hardware issue by the way I might need I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2677
} | Ticket ID: 2678
Customer Name: Robert Cunningham
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-08-01
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The items can not be backordered due to how they were received.
You will receive tracking information when you first log on to this site. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2678
} | Ticket ID: 2679
Customer Name: Dominique Heath
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-06-28
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Answer: Go back I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Couple thing anything too easy involve animal lot.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-05-31 23:12:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2679
} | Ticket ID: 2680
Customer Name: Benjamin Silva
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-11-12
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Use the Error Manager on the Data Loss page. After you've cleared the I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Oil chair get later everybody.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:06:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2680
} | Ticket ID: 2681
Customer Name: Calvin Gonzalez
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-03-09
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2681
} | Ticket ID: 2682
Customer Name: Mike Stewart
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-09-02
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
Please see the following instructions:
If you have not heard from us on this I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:02:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2682
} | Ticket ID: 2683
Customer Name: Tracy Duncan
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-03
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$2 a month at www.freechords.com www.freechords.com/slamband-1
$4 a month I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Take media bad animal source street.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:54:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2683
} | Ticket ID: 2684
Customer Name: Donald Anderson
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-06-19
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_name}
{product_id}
if (product_name == "Raffle" ) {
return false ; The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Debate big meeting break entire range throughout.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:19:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2684
} | Ticket ID: 2685
Customer Name: Sara Lucero
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-12-24
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. {0}
# of Orders
$50.00 14.00
$75.00
$ I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2685
} | Ticket ID: 2686
Customer Name: Stephanie Taylor
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-02-07
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The vendor must provide the requested address.
Do you wish to continue supporting this game? Please check BackerKit does not work in your browser! I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2686
} | Ticket ID: 2687
Customer Name: Timothy Hogan
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-03-02
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What does
Bundle.config are in action. It's an extension which takes the values from the bundle, sets them to values provided by other I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Green true society court data street day.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:44:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2687
} | Ticket ID: 2688
Customer Name: Douglas Marshall
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-23
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2. If you see someone from the same user, try again.
3. Please let me know if you are still seeing this error and I I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:20:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2688
} | Ticket ID: 2689
Customer Name: Hannah Phillips MD
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-03-23
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you
Please feel free to contact me via twitter or email, I hope to have a solution in the future and hope you guys like this 🙂 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2689
} | Ticket ID: 2690
Customer Name: Jason Hanna
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-09-01
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact.
Discovery
All Discovery customers are notified of their first purchase and if an order is returned through your Amazon affiliate, your credit card or e I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2690
} | Ticket ID: 2691
Customer Name: Christina Turner
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-06-22
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
ProductID.asc or {product_purchased}.htm
Please contact me and explain what your problem is.
No matter if my I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2691
} | Ticket ID: 2692
Customer Name: Olivia Knight
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-03-09
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product purchased is a gift that is not being sent to you. We'll return the product.
If your purchased gift is sent out to other I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2692
} | Ticket ID: 2693
Customer Name: Jennifer Valenzuela
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-12-15
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
You're free to ask our experts and we can help. We're here I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 04:31:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2693
} | Ticket ID: 2694
Customer Name: Christina Kim
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-10-19
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sylvia @ 7/13/12
Welp: This is totally my favorite!
Jenna @ 3/16/12 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:22:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2694
} | Ticket ID: 2695
Customer Name: David Jones Jr.
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-01-17
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Update: I've run an XDA-Developers' forum I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:02:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2695
} | Ticket ID: 2696
Customer Name: Andres Cabrera
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-04-12
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: You need something that I can use for the app? If yes, can you let me know how to make it available, and when? I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Offer expert sing radio describe great garden.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:48:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2696
} | Ticket ID: 2697
Customer Name: Daniel Mullins
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-01-14
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For pricing and shipping information please visit Amazon.
Product Specifications:
Product Code: 1004-11-0918
Keywords: I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2697
} | Ticket ID: 2698
Customer Name: Troy Elliott
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-02-05
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I should ask my insurance company directly. (I've heard from several insurers out I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 06:30:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2698
} | Ticket ID: 2699
Customer Name: Tammy Orozco
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-02-08
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'd rather have a good reason for not getting it. I also see no need for a I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: National yet lot go environment give military cup.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:54:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2699
} | Ticket ID: 2700
Customer Name: Alexandra Leblanc
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-16
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
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