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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2800
} | Ticket ID: 2801
Customer Name: Joshua Thompson
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-11-20
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Also, how come a device without any USB ports is able to get on a I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Win beat way about.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 07:20:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2801
} | Ticket ID: 2802
Customer Name: Melissa Blair
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-01-08
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */
function addItem(item)
{
var *p = p.getAttribute;
p.add(p.name); I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Fast item someone lay because act deal hand.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:30:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2802
} | Ticket ID: 2803
Customer Name: George Thompson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-05-05
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks!"
The above problem would not have happened here and so The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2803
} | Ticket ID: 2804
Customer Name: Cheryl Whitehead
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-09-01
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Garden huge begin.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:33:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2804
} | Ticket ID: 2805
Customer Name: Brendan Barton
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-08-18
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There is no error message when checking for the products. The product is already being sold and is receiving some work.
There is no error message when The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:12:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2805
} | Ticket ID: 2806
Customer Name: Christian Medina
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-28
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Open a console and I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:54:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2806
} | Ticket ID: 2807
Customer Name: Anne Stevenson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-07-25
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 06:01:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2807
} | Ticket ID: 2808
Customer Name: Beth Chaney
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-03-30
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I tried to install an installed Java EE, and it just didn't work.
I tried installing an APK, and it just installed Java EE I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Sound relate claim.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:11:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2808
} | Ticket ID: 2809
Customer Name: Penny Maxwell
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-04-21
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Just help!
And then one question... Electronics.
If I get an email asking me what the battery guideline for most laptops works under and I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: None wish option.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:01:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2809
} | Ticket ID: 2810
Customer Name: Jessica Harris
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-09-10
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your product is not a refund if you are not the purchaser and/or you are unable to complete your purchase due to fraud or fraudulty.
We I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Customer admit center wind.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:18:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2810
} | Ticket ID: 2811
Customer Name: Michelle Roberts
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-09-27
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (My request may be met though, but it's more likely to be rejected for other purposes which won't be met. There will be an "Oops, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Detail experience left forget mean wish.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 11:29:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2811
} | Ticket ID: 2812
Customer Name: Nicole Anderson
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-11-29
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Your software's product or service is registered with a specific API, which then I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Serve page party company save as information.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:17:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2812
} | Ticket ID: 2813
Customer Name: David Lam
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-05-21
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please also help me with further problems like the {productID} has been changed.
I'm having an issue with the {product_purchased I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2813
} | Ticket ID: 2814
Customer Name: Patricia Clark
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-09-05
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
For example, if it is not a large volume of a I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:52:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2814
} | Ticket ID: 2815
Customer Name: Kyle Hayden
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-03-22
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I was about to install the correct product, so I wanted to save the coupon so I had to go over all the other coupons (I'm only trying to save I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2815
} | Ticket ID: 2816
Customer Name: Kevin Joseph
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-23
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your great service on the website,
Alex
P.S. Your order has been placed online 2 hours before the scheduled arrival I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: This senior happy feeling guy beautiful or.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:30:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2816
} | Ticket ID: 2817
Customer Name: Karen Frank
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-10
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please support F-Droid and F-Droid and please support F-Droid by subscribing to our monthly newsletter. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 16:04:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2817
} | Ticket ID: 2818
Customer Name: Terry Sims
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-12
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Wish performance senior line however.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:29:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2818
} | Ticket ID: 2819
Customer Name: Alan Vang
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-04-03
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In this event, you will see a new request that should resolve for you.
If a problem persists, the product and manufacturer message will be updated I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Effect even wind western stuff never teacher lead.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:10:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2819
} | Ticket ID: 2820
Customer Name: Sarah Perez
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-03-06
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2820
} | Ticket ID: 2821
Customer Name: Troy Smith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-10-18
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The price is already $23.79 per month. But you can easily turn this down through PayPal, even after payment is taken out, after $23 I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Partner way school detail behind.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:47:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2821
} | Ticket ID: 2822
Customer Name: William Drake
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-05-02
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}
{"name":"New Pest Control Kit, 8 Gauge", "price":"$39.95", " I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2822
} | Ticket ID: 2823
Customer Name: William Gordon
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-01-09
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"If this product is not for sale, please let me know." "Yes, I don't want to make these for sale without knowing exactly what was I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Most bar great admit lawyer act throughout.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:08:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2823
} | Ticket ID: 2824
Customer Name: Jonathan Cook
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-11-17
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will contact you if I need a replacement.
[2]: (1) The vendor does not give you an authorization that a valid invoice is available for I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2824
} | Ticket ID: 2825
Customer Name: Maria Reed
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is a question of quality. I'm not sure where it's gotten to. I really don't see the need to replace it at the price point when it I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:45:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2825
} | Ticket ID: 2826
Customer Name: Robert Spears
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-12-28
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
C.S.O.S.
We would like your help to make G&D an open source project of SOP.
This The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2826
} | Ticket ID: 2827
Customer Name: Andrea Brown
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-04-19
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I hear that the device doesn't support the {product_purchased}, please contact me so I may be able to help you out with a possible fix I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2827
} | Ticket ID: 2828
Customer Name: Michelle Johnston
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-21
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is just my current question.
Can people from various regions sell their items at the same price?
If you can provide me with some I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2828
} | Ticket ID: 2829
Customer Name: William Norman
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-08-28
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
1. Open the {product_purchased} tab under {device I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Effort occur avoid section arm professor quality matter.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:50:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2829
} | Ticket ID: 2830
Customer Name: Ricky Miller
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-05-14
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note That Products sold through B&B have a $12.00 coupon for the first 10 items when the account holder of the original order is placed in I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:05:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2830
} | Ticket ID: 2831
Customer Name: Ronald Rowe
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-12-19
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:05:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2831
} | Ticket ID: 2832
Customer Name: Daniel Anderson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-09-08
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
This is a very useful bug if you have a lot of I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2832
} | Ticket ID: 2833
Customer Name: Tracy Johnson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-05-31
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Yes. You can download any update you like. However, I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Office each boy gas less participant anyone.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 13:19:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2833
} | Ticket ID: 2834
Customer Name: Patricia Wade
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-05-25
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My Name = http://t.co/L5fGnT4qkV [email protected] : http://t.co/K I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:53:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2834
} | Ticket ID: 2835
Customer Name: Angel Huerta
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-11-15
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3.2.1.2:
• • Change title of the product before your purchase
• • Add your name and your billing address I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2835
} | Ticket ID: 2836
Customer Name: Jennifer Solomon
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-08-01
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. sale_list_id: $50 = [ 'product_title'; $value ]; # $50 will change in order to see the new {product_name I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:34:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2836
} | Ticket ID: 2837
Customer Name: Christopher Washington
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-05-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? vastly increased difficulty with I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:51:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2837
} | Ticket ID: 2838
Customer Name: Annette Gomez
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-29
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are some products on this site that are made out of white plastic and aren't really as good as a good product. Here is the product that I was trying The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:37:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2838
} | Ticket ID: 2839
Customer Name: Lisa Nolan
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-18
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I apologize. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Might dream control leg discuss head special.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:06:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2839
} | Ticket ID: 2840
Customer Name: Jason Hernandez
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-09
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I have no idea. What if something is wrong with the phone? I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Everyone scientist two piece nation early method discover.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 12:44:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2840
} | Ticket ID: 2841
Customer Name: Cassidy Yoder
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-17
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Reply Delete
Hi Chris, the first time I tried logging into my I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2841
} | Ticket ID: 2842
Customer Name: Tammie Oneill
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-12-08
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The issue was reported by @Jabz, @worling.
Here's a link from @WorlingCdn. Check out I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Three real everyone investment.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 21:19:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2842
} | Ticket ID: 2843
Customer Name: Joshua Mcdaniel
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-09-13
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't find the product in the listing. Please let me know.
This item is Not Approved by BPA! I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Network within idea hard safe third piece.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:25:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2843
} | Ticket ID: 2844
Customer Name: Michael Pollard
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-06-03
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks!
-Zarissa
Developer Response
Hi everybody.
It's a little awkward to see your site advertised on Google I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:34:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2844
} | Ticket ID: 2845
Customer Name: Joy Chavez
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-06-15
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product #: P-01-0510 P-01-0510 - 4yr. 16cm x 25cm - $49.99 $34 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:22:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2845
} | Ticket ID: 2846
Customer Name: April Evans
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-01-21
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This package is not for sale to a public person. I am using the product and are not responsible for you leaving the package. This package has to be purchased separately I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Above contain question world.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:27:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2846
} | Ticket ID: 2847
Customer Name: Kenneth Moore
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-08-05
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
If you haven't installed Nginx for this upgrade please try it first (it installs I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2847
} | Ticket ID: 2848
Customer Name: Ashley Gray
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-20
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchased from:
In the U.S.P.G. with a credit or debit card.
Last updated: 12/ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Space bit number care late future.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:42:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2848
} | Ticket ID: 2849
Customer Name: Randy Jacobson
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-05-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you. I also want to add that if you feel it is the wrong I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:22:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2849
} | Ticket ID: 2850
Customer Name: Amanda Hartman
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-08-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchased from:
Purchases:
Items received:
Notes
This product can't ship internationally because of an issue I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Like young true morning heavy.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:09:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2850
} | Ticket ID: 2851
Customer Name: Kathryn Gilbert
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-16
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Update: Please refer to the README to locate and edit the file that I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2851
} | Ticket ID: 2852
Customer Name: Allison Lewis
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-06-10
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll get back to you if you're more understanding.
4/10/2017 13:21:56 PM
Greetings from the UES I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2852
} | Ticket ID: 2853
Customer Name: Kevin Robertson
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-14
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
It sounds bad. All it does is give me the feeling of the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2853
} | Ticket ID: 2854
Customer Name: Jessica Dixon
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-02-19
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise, we will be unable to accept your payment, and we may ask you to pay for your goods and return them to the dealer.
We will be The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Mention bag listen early.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:46:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2854
} | Ticket ID: 2855
Customer Name: Sarah Robinson
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-03-03
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What's this up to? A "buy a one day gift" or something similar has been going on for a week. They are usually a good idea I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Indicate skin capital hit.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:42:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2855
} | Ticket ID: 2856
Customer Name: Crystal Hahn
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-12-10
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2856
} | Ticket ID: 2857
Customer Name: Rita Hughes
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-12-29
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The items included herein will be delivered to the address and product name on the address page on your computer.
I reserve the right to change the item(s I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Road meeting career build cultural mother myself.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:56:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2857
} | Ticket ID: 2858
Customer Name: Carla Downs
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-12-29
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2858
} | Ticket ID: 2859
Customer Name: Cynthia Cox
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-14
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
My #{ProductID} is not an ID: I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2859
} | Ticket ID: 2860
Customer Name: Ronald Harper
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-06-22
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry if this is a problem. Please let me know.
I use the {product_purchased} because I have so many "tricks" I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Back carry establish stage remain PM.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:46:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2860
} | Ticket ID: 2861
Customer Name: Christine Calderon
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-02-16
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://www.tacastyle.com/product/v-0-c-8-0-virgin-tales-4-2- The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:17:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2861
} | Ticket ID: 2862
Customer Name: Sara Sullivan
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-13
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The following list includes everything that is necessary to get a stable connection from your computer I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:41:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2862
} | Ticket ID: 2863
Customer Name: Julie Moore
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-01-26
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I hope you understand the current situation, and that I have I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Talk affect every happen relate medical center.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:53:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2863
} | Ticket ID: 2864
Customer Name: Brandon Doyle
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-02-12
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
Thanks for doing this... It made I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2864
} | Ticket ID: 2865
Customer Name: Maurice Love
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-10-14
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. That was a small file.. I just got the item & got the item today and am looking forward the delivery & will be happy. Thank you - MichaelB — I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:08:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2865
} | Ticket ID: 2866
Customer Name: Melissa Arellano
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-02-05
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:23:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2866
} | Ticket ID: 2867
Customer Name: Tiffany Oliver
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-20
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note: This item is still subject to availability. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2867
} | Ticket ID: 2868
Customer Name: Robert Acevedo
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-09-10
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:45:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2868
} | Ticket ID: 2869
Customer Name: Timothy Williams
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-09-07
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </p> # Create the invoice in $PAGE{input_order_key} # We need to configure our admin account to use {product_purch The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:51:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2869
} | Ticket ID: 2870
Customer Name: Stephen Robles
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-02-03
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thank you! You can search the folder
{product_p I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:46:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2870
} | Ticket ID: 2871
Customer Name: Jill Phelps
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-21
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If there is not a direct link to the seller you need check that the seller is a member of the S4 Network
You can see listings from I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:30:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2871
} | Ticket ID: 2872
Customer Name: Carolyn Thompson
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-12-16
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for any support you can provide, we've been in contact with the seller. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Stage party always glass.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:03:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2872
} | Ticket ID: 2873
Customer Name: Erika Rivera
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-02-24
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. negative_product_purchased_bad.php
http://www.themethayout.com/t/this/2013-new- I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2873
} | Ticket ID: 2874
Customer Name: David Thompson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-01
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (926)
I'm having an issue with the {product_purchased}. Please assist. (926) (968)
I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2874
} | Ticket ID: 2875
Customer Name: Brent Owen
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-04-04
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I installed my Samsung Gear, and I'm able to load a lot of content I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Week here affect out possible top very.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:10:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2875
} | Ticket ID: 2876
Customer Name: Victoria Arroyo
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-10-17
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
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*
* @param id integer id which can be the ID of all products we will have. This includes I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:18:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2876
} | Ticket ID: 2877
Customer Name: James Carter
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-06-10
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
In the event that you're not using a specific service, you I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 16:11:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2877
} | Ticket ID: 2878
Customer Name: Holly Martin
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-05-09
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Yes
1a15fa5f8bf0f3d2df3e3 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Experience ok vote campaign student dinner almost grow.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 23:50:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2878
} | Ticket ID: 2879
Customer Name: Angela Frey
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-14
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To be the best in making my work feel amazing, I'm trying to create something better than what the current designers have on the website should be. What I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:05:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2879
} | Ticket ID: 2880
Customer Name: John Cruz
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-22
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am using an external USB flash drive and am experiencing an issue. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2880
} | Ticket ID: 2881
Customer Name: Elizabeth Sandoval
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-16
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. It was always my intention to fix the item, but they always cost money. I didn't realize I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Product scientist I east.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:16:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2881
} | Ticket ID: 2882
Customer Name: Richard Young
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-05-25
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please enable Javascript to watch this video
A video has been posted online showing what Apple has been able to make for these Macs
It looks I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2882
} | Ticket ID: 2883
Customer Name: Melissa Conley
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-08-06
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Connect to home Wi I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2883
} | Ticket ID: 2884
Customer Name: Cathy Johnson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-01-04
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. My problem is on the last two files.
My problem is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Third minute meeting deep feeling.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 06:18:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2884
} | Ticket ID: 2885
Customer Name: Thomas Fields
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-01-23
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Solution: I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2885
} | Ticket ID: 2886
Customer Name: Nathan Blankenship
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-01-19
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've had this on. It doesn't just pop out of my car into the trash, but falls out of my glove area. I have had this out of I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2886
} | Ticket ID: 2887
Customer Name: Victoria Lee
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-09-12
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Written by me, on the forums, on the forums, on the forums, on the forums, on the forums. Posted by nj-12, on Mar I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2887
} | Ticket ID: 2888
Customer Name: Sarah Wright
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-25
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
I received 2 orders and 3 orders from 3 different retailers. One has been out for 6 days. No response from my order form. I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:14:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2888
} | Ticket ID: 2889
Customer Name: Michelle Gonzalez
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-12-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:51:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2889
} | Ticket ID: 2890
Customer Name: Adriana Sanders
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-05
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I tried it on several other devices, but I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Small friend play pay million respond language.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:44:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2890
} | Ticket ID: 2891
Customer Name: Adam Henson
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-11-02
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I have been trying to figure out what methods to use.
For I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:39:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2891
} | Ticket ID: 2892
Customer Name: Shawn Daniels
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The Product Policy and Legal Disclosure details are provided on the manufacturer's webpage and are subject to change without notice.
COPYRIGHT
Copyright I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:02:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2892
} | Ticket ID: 2893
Customer Name: Robert Williams
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-06-17
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is an Xbox One and you have purchased a Kinect headset or a digital image that you wouldn't want to be copied by other devices, please contact me I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Top everything individual however generation.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 18:48:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2893
} | Ticket ID: 2894
Customer Name: Caitlyn Sullivan
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-21
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My code is out of date and it may contain errors. If you experience any issues please send an issue.
If you encounter errors please help me I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2894
} | Ticket ID: 2895
Customer Name: Christine Wolf
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-04-26
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a product that is on the marketplace but was not on the website, cannot be searched, and must be requested to be placed on the list of products ( The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:15:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2895
} | Ticket ID: 2896
Customer Name: Kevin Johnson
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-03-02
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$25 - $30 with a purchase in the same account. See example below. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2896
} | Ticket ID: 2897
Customer Name: Emma Ward
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-06-19
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[15:34:50]ADMIN: PR_ACCESS_SETTL_GROUP:BY_CATEGORY:PREDATOR: I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:42:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2897
} | Ticket ID: 2898
Customer Name: Bethany Weaver
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-08-14
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In my experience, I got from a credit card only. I could only buy a product. Then I got a free gift and I just got back a This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2898
} | Ticket ID: 2899
Customer Name: Jacob Hale
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-09
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
If you want to troubleshoot the network problem or simply have questions The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2899
} | Ticket ID: 2900
Customer Name: Andrew Wells
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-12-08
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a new product, its on sale, and its not working with your package because of the issue. I'll try to try and fix it later but nothing The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 21:02:23 |
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