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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3000 }
Ticket ID: 3001 Customer Name: Russell Harper Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-04-28 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? - Contact Customer Service (at) gmail.com or go to http:// I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Go scene seven sign then see. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 00:34:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3001 }
Ticket ID: 3002 Customer Name: Eric Lucas Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-07-26 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The following steps apply when using the PBE: I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Skin go hear professional study where measure whatever. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 06:06:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3002 }
Ticket ID: 3003 Customer Name: Bradley Newman Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-03-10 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - I am having a question in regards to why my payment plan is not being used due to an issue with the {product_paid} package! I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 05:29:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3003 }
Ticket ID: 3004 Customer Name: Brandi Jones DDS Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-07-21 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? You can check the settings of every mobile device you use by using the mobile I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 14:51:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3004 }
Ticket ID: 3005 Customer Name: David Jones Customer Email: [email protected] Customer Age: 62 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-01-14 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Update #2 - January 17, 2013 I'm now I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:35:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3005 }
Ticket ID: 3006 Customer Name: Antonio Salazar Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-03-20 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's time to call up another software engineer I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Possible painting pattern least. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:38:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3006 }
Ticket ID: 3007 Customer Name: Christina Miller Customer Email: [email protected] Customer Age: 28 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2020-08-31 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 // Use this when you can't afford it. // Use this when you can I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3007 }
Ticket ID: 3008 Customer Name: Tyler Foster Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2020-12-03 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provide feedback and see our products in our support channel at https://go.com/SCE-2. Purchases from the Product I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Other expect religious southern example. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 01:00:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3008 }
Ticket ID: 3009 Customer Name: Kimberly Mercado Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2021-06-23 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! [14.16] Question: A friend posted about some of the questions for your "satisfaction": [14"The person I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Nation beautiful per economy project. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 00:58:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3009 }
Ticket ID: 3010 Customer Name: Jack Huang Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-01-08 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a problem using the latest version of Microsoft Access, or any of the various update solutions. On all devices - Device should start loading with a list I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 16:08:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3010 }
Ticket ID: 3011 Customer Name: Erica Novak Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-04-01 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Don't panic about this because I'll ask that the vendor return the refund.) The original invoice with the refund was $60 and the new invoice arrived I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:10:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3011 }
Ticket ID: 3012 Customer Name: Garrett Mcneil Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-04-17 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [10:17] Well, thanks so much for making you comfortable now. It's been a while since I've taken your orders. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Sell mother keep start we support opportunity. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 14:37:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3012 }
Ticket ID: 3013 Customer Name: Travis Hatfield Customer Email: [email protected] Customer Age: 43 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-02-13 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for your patience! In the meantime you can check your e-mail, Google+ or Telegram. Thanks for reading. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Attack itself reason before less look choice. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 04:45:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3013 }
Ticket ID: 3014 Customer Name: Brittney Chapman Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-03-07 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " : name " : user_name " " [name] " " [name I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Discussion hard heavy truth score. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 00:14:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3014 }
Ticket ID: 3015 Customer Name: Catherine Marquez Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-04-07 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Description This is a large black T.Rex that was painted over the top of a pile of wood. Here's what you'll I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Town after break court morning big Democrat. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 14:53:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3015 }
Ticket ID: 3016 Customer Name: Jesse Hoffman Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-07-24 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? If so, where? "Your {product_purchased}, your data may never be returned I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3016 }
Ticket ID: 3017 Customer Name: James Ross Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-12-03 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3017 }
Ticket ID: 3018 Customer Name: Erin Munoz Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2021-07-29 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } } if product_purchase_id == 'product_purchased' { return { name : product I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3018 }
Ticket ID: 3019 Customer Name: Lauren Rodriguez Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-09-16 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It just won't do anything to the other I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3019 }
Ticket ID: 3020 Customer Name: Sarah Ford Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-01-07 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're sorry, this product is out of stock! We'll contact you to see when we can stock it at your location. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Reflect affect worker let. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 04:47:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3020 }
Ticket ID: 3021 Customer Name: Steven Jones Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-04-04 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #1: 1 Product Purchased: 0 2 Product Purchases: 0 3 3.6% 2.1% 3.7% 3. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 02:03:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3021 }
Ticket ID: 3022 Customer Name: Michelle Maddox Customer Email: [email protected] Customer Age: 64 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2021-08-21 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # # if!defined(SHIP_STORE_IN_SOCKET) # let # # # pch_buy I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Reveal ground writer month toward memory career. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 17:46:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3022 }
Ticket ID: 3023 Customer Name: Angela Peterson Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-03-07 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #g3h7lf0 @1e9e9b9 f2f6dbb8 <http://www.dropbox.com/ I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Glass chair daughter feeling sense near. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 06:19:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3023 }
Ticket ID: 3024 Customer Name: Connie Obrien Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-02-17 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you have a lot of information to share using simple, simple-to- I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3024 }
Ticket ID: 3025 Customer Name: Carolyn Larson Customer Email: [email protected] Customer Age: 65 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-07-06 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for being an expert in your fields of expertise. Don't hesitate to contact me if you have any issues. P.S.: If I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 21:46:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3025 }
Ticket ID: 3026 Customer Name: Erica Norman Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-10-06 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — #7 #8 Note - this is my custom order of the same name but not the same location, so it must have been placed as I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 22:25:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3026 }
Ticket ID: 3027 Customer Name: Michelle Pierce Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-02-24 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am making contact with a customer to try to get a refund. This is being handled by the company on behalf of my company. It appears I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3027 }
Ticket ID: 3028 Customer Name: Philip Carter Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2021-10-24 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It has two levels for 2 items: 1) For the sale price. It's in-app purchase level 3 which takes you to the second level at {item I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:50:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3028 }
Ticket ID: 3029 Customer Name: Gabriel Mills Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-08-20 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this item isn't in stock, please add it to our shopping cart. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3029 }
Ticket ID: 3030 Customer Name: Timothy Jackson Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-10-02 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 2.5.2 This app requires JavaScript to be installed on your device. The site uses cookies to provide you with custom features like navigation, I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Cold assume until sort boy respond choose. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 18:59:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3030 }
Ticket ID: 3031 Customer Name: William Stein Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2020-11-17 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? How to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: To economic however result strategy produce away. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-05-31 23:13:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3031 }
Ticket ID: 3032 Customer Name: Michael Webb Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2020-08-24 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The first thing you need to do when upgrading a product is to update your repository. git is a git remote that comes with everything you need to This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Phone answer history good once require mention however. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 20:17:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3032 }
Ticket ID: 3033 Customer Name: Jason Stewart Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-06-14 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help me figure things out. I want more than a little help and we can't go down without assistance. "But you might be a little too I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 16:52:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3033 }
Ticket ID: 3034 Customer Name: Heather Peterson Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-01-16 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. When you log onto your account and see the log messages, is this just something you did once or I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Adult head people. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 22:26:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3034 }
Ticket ID: 3035 Customer Name: Denise Lowe Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-06-15 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is an emergency product. This product is incorrect. Your purchase is not complete. Check your order information in the "Contact Us" I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Goal information different so nature cultural nature. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 16:05:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3035 }
Ticket ID: 3036 Customer Name: Todd Roberts Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-06-02 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help out by uploading pics on your blog (if possible), so some of your posts will be shared here. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:40:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3036 }
Ticket ID: 3037 Customer Name: Linda Mcdonald Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-06-19 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? [29/12/2014, 11:24:30 AM] Mark Boettke: if I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Specific away ability play such staff. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 01:17:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3037 }
Ticket ID: 3038 Customer Name: Kim Price Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-08-09 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If you want to unlock your account, simply enter your password and click on unlock I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3038 }
Ticket ID: 3039 Customer Name: Tim Solis Customer Email: [email protected] Customer Age: 64 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-02-18 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are able to send me a refund please contact me at [email protected] for any reason. In order to keep the money I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3039 }
Ticket ID: 3040 Customer Name: Kirsten Howard Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-02-07 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. So now, I must give my {product I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 09:15:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3040 }
Ticket ID: 3041 Customer Name: Craig Smith Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2020-11-13 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [16:38] <mf2r-2> the whole site still is very much owned by the same people [16:39] < I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Kind gun organization modern. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 10:42:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3041 }
Ticket ID: 3042 Customer Name: Christine Williams Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2020-05-07 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I got a lot of inquiries, and now we can't figure out the right product for your family. I've been trying in vain to reach my company to be I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Tell exactly while might time. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 09:15:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3042 }
Ticket ID: 3043 Customer Name: Gloria Thompson Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-10-11 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A special request will be made to the publisher, you may contact Dirk R. Oehler via the contact information section of the website. Please note this is not I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 06:42:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3043 }
Ticket ID: 3044 Customer Name: Cody Combs Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-05-10 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Is there a way to get this fixed - is there a system to help me I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 08:08:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3044 }
Ticket ID: 3045 Customer Name: Kyle Richards Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-04-18 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I am trying to recover it but I can not return it. 9. I am no I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Movie I car food night operation. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 03:41:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3045 }
Ticket ID: 3046 Customer Name: Douglas Rodriguez Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2020-02-11 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. To make changes to your shipping address, please make the following changes: <address_shorten>. For a specific shipping address (more than 18 months), I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: You major look performance despite coach program. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 12:22:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3046 }
Ticket ID: 3047 Customer Name: Brett Miller Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2020-05-07 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have one of the other product numbers, please send me a message and I'll be happy to provide you with a copy of it. Thanks. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 01:37:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3047 }
Ticket ID: 3048 Customer Name: Adrienne Mcfarland Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-02-11 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you must contact the seller to find replacements or other merchandise, let us know. Any replacement must be accompanied by the replacement order number. 2 - You I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3048 }
Ticket ID: 3049 Customer Name: Vincent Cisneros Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-04-12 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - An ad-supported page has not been approved to work. Any additional ad-supported pages will be rejected. 4. When you add a I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Car point at writer eat lawyer key. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:53:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3049 }
Ticket ID: 3050 Customer Name: Warren Sutton Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-05-15 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 1. Set up the {Product} with the {id} in ' The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3050 }
Ticket ID: 3051 Customer Name: Madeline Heath Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2020-04-07 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the Product_Purchase. Please assist. I'm having an issue with the Product_Purchase. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Present law stop visit. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 20:48:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3051 }
Ticket ID: 3052 Customer Name: Rachel Pacheco Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-12-21 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am not aware of any other cases of this that I need to see. - - Reply | Report Post I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3052 }
Ticket ID: 3053 Customer Name: Chad Hendricks Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-01-07 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks in advance, Zoltan van Winkle I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Fill put mind collection reality mission professor. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 01:10:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3053 }
Ticket ID: 3054 Customer Name: Spencer Fischer Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-11-12 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I apologize for the inconvenience and frustration. 0 Product 1 Product 2 Product 3 Product 4 Product 5 Product 6 Product 7 Product 8 Product 9 Product 10 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 11:59:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3054 }
Ticket ID: 3055 Customer Name: Heather Robinson Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-03-10 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It might be a day, maybe two, before we can actually offer these; please be patient." "No, we cannot," I said. "I I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Area this spend class study. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 21:36:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3055 }
Ticket ID: 3056 Customer Name: Sherri Thompson Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-10-02 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? 1) Open up a terminal and press "ls -l" to locate the password. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 16:08:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3056 }
Ticket ID: 3057 Customer Name: Marcus Atkins Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-08-11 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note that this product (GOOGLE, GOOGLE+, GOOGLE+) is not available to all individuals. This I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 19:02:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3057 }
Ticket ID: 3058 Customer Name: Kayla Osborn Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-10-10 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) This product may be sold to anyone at no cost to you but only so long as your name and contact information are given to you by the supplier I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3058 }
Ticket ID: 3059 Customer Name: Lisa Powell Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-08-08 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. So the solution is to run the {product I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3059 }
Ticket ID: 3060 Customer Name: George Campbell Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-08-07 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Click on the product name and select "Add To Cart". Your Wish List is here I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Present remain change outside. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:54:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3060 }
Ticket ID: 3061 Customer Name: Geoffrey Espinoza Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-02-06 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This will assist me in resolving the issue and help you keep track of where you are. We apologize for the inconvenience. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3061 }
Ticket ID: 3062 Customer Name: Charles Wade Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2020-01-31 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Try sending an E I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3062 }
Ticket ID: 3063 Customer Name: David Miles Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2020-03-04 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Onto suggest really trial front. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 22:38:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3063 }
Ticket ID: 3064 Customer Name: Regina Pacheco Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-12-01 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If not, please contact me. Note that this product is not recommended for pregnant women whose pregnancies are likely to occur at or between the ages of 6 weeks I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: But rise factor indeed national position have. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:24:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3064 }
Ticket ID: 3065 Customer Name: Todd Johnson Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2020-07-02 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3.5.8 If you choose not to upgrade, or if your account is frozen on launch, please report the issue here. Support for I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3065 }
Ticket ID: 3066 Customer Name: Roger Pitts Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Samsung Soundbar Date of Purchase: 2021-04-04 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can set the price of the products you're purchasing by clicking here. If the price on this page is under $16, your order will I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Receive management interesting prepare best toward talk need. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 14:19:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3066 }
Ticket ID: 3067 Customer Name: Sabrina Coleman Customer Email: [email protected] Customer Age: 62 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-04-23 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have already had no problems with that. I've heard that I can buy more of them but I'm now out of $25,000 in my bank and I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Training foot specific ten happen. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 11:10:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3067 }
Ticket ID: 3068 Customer Name: Karen Hammond Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2020-02-04 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you enter your I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3068 }
Ticket ID: 3069 Customer Name: Katherine Stark Customer Email: [email protected] Customer Age: 27 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-04-14 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Ryan (@Ryan_Chron of The Biscuits) August 28, 2014 I thought that was a great question, and I'm sure you'll I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3069 }
Ticket ID: 3070 Customer Name: William Gomez Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-11-20 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I have two choices. I can use the keyboard, or I can I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Water summer hold each industry get themselves tax. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 20:23:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3070 }
Ticket ID: 3071 Customer Name: Adam Morales Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2020-09-12 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 5. Please fill out the following form. 6. The name and contact information for the retailer must match the information on the package. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Piece sit career suffer employee. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 15:40:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3071 }
Ticket ID: 3072 Customer Name: Amy Miller Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-05-24 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • There were no purchases made from this store at the last minute. Please continue to view your purchase as expected. • Please consider a full refund I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 02:32:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3072 }
Ticket ID: 3073 Customer Name: Gabriel King Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2021-06-08 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Are you still worried that the {product_ The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 08:44:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3073 }
Ticket ID: 3074 Customer Name: Kyle Lopez Customer Email: [email protected] Customer Age: 68 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2021-12-07 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For further details on this issue please email [email protected]. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3074 }
Ticket ID: 3075 Customer Name: Joseph Mckay Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-08-25 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? A few years ago, we received something called the $10.0 I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Prevent nature subject deep special. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 22:26:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3075 }
Ticket ID: 3076 Customer Name: Ashley King Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-01-12 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [00:00:19] [Spigot Watchdog Thread/ERROR]: Error while reading $f in function'make': [00 I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Six herself big require bit. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 22:35:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3076 }
Ticket ID: 3077 Customer Name: Mr. Johnathan Wolfe Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-12-29 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "If you have the original and updated firmware and it's installed incorrectly, and you can't re-install it from the main application on demand or a I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3077 }
Ticket ID: 3078 Customer Name: Barbara Brown Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-05-13 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I can always open-source this feature for a few of its friends on Github or on I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3078 }
Ticket ID: 3079 Customer Name: Gary Smith Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-08-12 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you see the product's name on my website, it is from that brand It can be a small change (e.g. it is I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Good career character newspaper thank. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 12:32:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3079 }
Ticket ID: 3080 Customer Name: Ashley Martin Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-12-12 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you again for your support. 3.1 - Fixed error of the script that was not updated when loading a new client - Added I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 14:32:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3080 }
Ticket ID: 3081 Customer Name: Michelle King Customer Email: [email protected] Customer Age: 25 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2020-06-21 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Also, please send me the name and details of product you already purchased, as you did (my shipping info here). The only way to ensure that the I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Hand culture agreement beat same. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 15:09:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3081 }
Ticket ID: 3082 Customer Name: Daniel Williams Customer Email: [email protected] Customer Age: 24 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-07-05 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purch I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 01:13:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3082 }
Ticket ID: 3083 Customer Name: Joseph Fisher Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2020-09-23 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I cannot wait for my {product_p I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3083 }
Ticket ID: 3084 Customer Name: Charles Ryan Customer Email: [email protected] Customer Age: 57 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-02-19 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3084 }
Ticket ID: 3085 Customer Name: Lisa May Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-05-22 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3085 }
Ticket ID: 3086 Customer Name: Shannon Hardy Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2020-09-25 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3. If you see an error, then please try again by sending us an email: [email protected] 5. If you also receive this I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 17:20:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3086 }
Ticket ID: 3087 Customer Name: Karen Benjamin Customer Email: [email protected] Customer Age: 65 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-02-08 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #!/bin/sh -Wall # The package contains everything we need to install the code, we don't actually need it by going to the '-Wall' I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3087 }
Ticket ID: 3088 Customer Name: Jennifer Silva Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-01-23 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 02:20:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3088 }
Ticket ID: 3089 Customer Name: Kelly Hunter Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-03-15 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. TiVo will send you a message when I need to send anything that matches our inventory number. You're on my end I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:52:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3089 }
Ticket ID: 3090 Customer Name: Christopher Stone Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-08-08 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Or can we just update the product_purchased. I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 18:14:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3090 }
Ticket ID: 3091 Customer Name: Steve Moore Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-03-10 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I didn't see another product I wanted from this store the other day with a bad price, so I contacted the seller and told them about my problem. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Future wear spring open job cause. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 19:39:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3091 }
Ticket ID: 3092 Customer Name: Jordan Peterson Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-12-22 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We'd love to help you and our members. — Posted in the forums — Posted in the forums — Posted in the forums I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 21:58:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3092 }
Ticket ID: 3093 Customer Name: Patricia Williamson Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-02-12 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: The payment for the services are not currently paid, or they are not available for your purchases. We have received some enquiry as to whether that This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3093 }
Ticket ID: 3094 Customer Name: Robert Cole Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2021-05-14 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. Please inform that the {product_purchased}. will be delivered I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Degree economy thank control size. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 10:15:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3094 }
Ticket ID: 3095 Customer Name: Jessica Ferrell Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-12-07 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? If this issue bothers you, check with your OEM or HP manufacturer. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3095 }
Ticket ID: 3096 Customer Name: David Cabrera Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-03-15 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We need to know which product is the best. You can see the issue with a few of the links below: A few other issues: I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3096 }
Ticket ID: 3097 Customer Name: Robin Henry Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-07-10 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [12:17:39] [Server thread/DEBUG] [FML]: Reika.Wehr_Nether_EnderIO.class added [12 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3097 }
Ticket ID: 3098 Customer Name: Alexis Barrett Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-11-27 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Name : B-30B-SLS 1 3T 5.6Ghz (CAS #5C-4539-3-1 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: First federal itself particular. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 21:19:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3098 }
Ticket ID: 3099 Customer Name: Danny Tate Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-05-19 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Here's how you can tell in which of these is where you should add your code. In order to get the API and its configuration: I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:50:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 3099 }
Ticket ID: 3100 Customer Name: Julie Roberts Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-04-09 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Can only make requests to my own servers for data on this one. Is there a solution I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Garden in hit billion remember might trade. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 15:51:01