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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3200
} | Ticket ID: 3201
Customer Name: Christy Chapman
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-02
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It would take up to a week to get the product in order. I know it's hard to get product to sell and it just takes 3 weeks to get it I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:55:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3201
} | Ticket ID: 3202
Customer Name: Anna Harris
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-09-04
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help me out.
This is a very small order but I'll be trying it out quickly. It's really just my new favorite brand. I've I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3202
} | Ticket ID: 3203
Customer Name: Angela Clark
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-13
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - All the above information was given at last. So, if you purchase this product directly from the salesperson, you should ask for an explanation as to why on This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3203
} | Ticket ID: 3204
Customer Name: Sean Silva
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-09
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? :) Thank you for your work,
Adam I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:18:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3204
} | Ticket ID: 3205
Customer Name: Stephanie Webb
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-12-30
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I tried some stuff at it, but everything works fine. I do NOT understand why a product item was bought by someone but sold to someone else. As I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 22:20:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3205
} | Ticket ID: 3206
Customer Name: Richard Jordan
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-04-21
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is a new issue.
It's happening! I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3206
} | Ticket ID: 3207
Customer Name: Joseph Mcfarland
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-09-30
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can't leave it in the car without a tow. You need to bring it in the trunk. All the help that I am receiving has been amazing. I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3207
} | Ticket ID: 3208
Customer Name: Jessica Moore
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-29
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do I have to use the company's logo on the logo in this item? No No Please add the name, description and a short notice of availability to ensure I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3208
} | Ticket ID: 3209
Customer Name: Jacob Reed
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-04
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
If this is a major issue, we've got to come up with I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Before foreign another improve have TV.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:44:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3209
} | Ticket ID: 3210
Customer Name: Christine Evans
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-08-15
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
There are three ways. Please try all your options before deciding to disable the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Near involve when face type how.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:17:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3210
} | Ticket ID: 3211
Customer Name: Erika Morales
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-04-08
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It does not work on devices where you can't find a single product in the cart. Please report it to [email protected] or email us at support I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: As dog break wear strategy fine ok.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:04:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3211
} | Ticket ID: 3212
Customer Name: Kathy Moore
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-05-16
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If not provided please visit this forum once a day here. I also receive more questions about a particular product than usual this week.
Folks I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:26:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3212
} | Ticket ID: 3213
Customer Name: Candace Callahan
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-04
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- "Your brand is at risk."
- "I may not think what I'm trying to say was true, but my marketing strategy is to I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Garden pull others situation.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:12:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3213
} | Ticket ID: 3214
Customer Name: Cathy Chambers
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-04-12
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
A lot I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3214
} | Ticket ID: 3215
Customer Name: Nancy Allen
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-25
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your billing address will not be used for any of future billing purposes, nor is your name used on any of the products sold.
-1-3 I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3215
} | Ticket ID: 3216
Customer Name: Gary Decker
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-10-25
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
A. Download the latest version of iOS 6.0 (iPhone 5 I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Statement west idea relationship new follow.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 16:11:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3216
} | Ticket ID: 3217
Customer Name: Cathy Li
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-12
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<div class="purchased"> <label>Product</label> <option value="Product" name="Product"/> </div> <div class I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3217
} | Ticket ID: 3218
Customer Name: Charles Foster
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-08-22
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks - @TheHacker
Hey @thegamer_fan! I know I've been at this for a while, but I think that we I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 02:07:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3218
} | Ticket ID: 3219
Customer Name: Christopher Green
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-24
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We are currently out of stock.
Thank you so much for your patience,
Shannon
Mt. Olive Green
W I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3219
} | Ticket ID: 3220
Customer Name: Teresa Woods
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-30
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Daniel "Darius" DeGrootis (@Darius-DGrootis) September 19, 2015
@Darius-DGrootis I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3220
} | Ticket ID: 3221
Customer Name: Valerie Cooper
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-08
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* If it is a non-US delivery and I don't get the correct order, then I'll get you the invoice back within 5 I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3221
} | Ticket ID: 3222
Customer Name: Cathy Chan
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-21
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Click here for instructions on using your new passwords. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3222
} | Ticket ID: 3223
Customer Name: Teresa Vasquez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-04-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
I'm having an issue with the (product_purchased). Please assist. :) I'm not aware that many packages arrived out of state with I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Much understand daughter leader because.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:55:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3223
} | Ticket ID: 3224
Customer Name: Heather Jackson
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-04-21
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How do I help if you have a problem?
Just try not to do a request until we are at full order. A successful request will help The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:05:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3224
} | Ticket ID: 3225
Customer Name: Linda Doyle
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-07-25
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There is an issue with the product_sold number on 154.
I'd like to add my request to the list...
As a suggestion I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:33:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3225
} | Ticket ID: 3226
Customer Name: Christopher Rodriguez
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-03
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've received the message. Could not retrieve the information from the product purchase page. Please assist in accessing my information. If this is the case, please contact Customer I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Stock up another yet provide successful.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-05-31 23:52:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3226
} | Ticket ID: 3227
Customer Name: William Velasquez
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-02-23
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
The {product_purchased}) is the number of products purchased from a seller, and its name and serial number contain the item was I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 13:56:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3227
} | Ticket ID: 3228
Customer Name: Tommy White
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-11-30
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. Yes. You know that sounds familiar, right?
The new ETSI will help you find the perfect product that will take the place of I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3228
} | Ticket ID: 3229
Customer Name: Joann Hawkins
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-25
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
It's almost not that common (because, of course, we all are human), but I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3229
} | Ticket ID: 3230
Customer Name: Benjamin Pierce
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-05-13
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
The answer is a lot of different ways we can get around these problems I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Until tend another.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:00:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3230
} | Ticket ID: 3231
Customer Name: Pedro Rojas
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-06-29
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Name Description Description
Please help us find the product you are looking for.
Product Description Description Description
No, this is not a I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:04:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3231
} | Ticket ID: 3232
Customer Name: Theodore Sanford
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-02-07
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a valid account and you are the same person who downloaded the product from the same store. It's best that you use the same account as you bought. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:13:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3232
} | Ticket ID: 3233
Customer Name: Paula Allen
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-04-17
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. And when you are done, please share the experience by emailing this information in comments so some will be able to share the experience. Thanks. :) Thank you. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:24:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3233
} | Ticket ID: 3234
Customer Name: Brandi Clarke
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?I went to my local tech support about an hour ago and said i don't want to log I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3234
} | Ticket ID: 3235
Customer Name: Dale Giles
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-10-12
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks :)
Thanks for your help, G.T @ xdram I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Race according market should economic.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:00:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3235
} | Ticket ID: 3236
Customer Name: Joshua Jensen
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-10-26
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the # product_purchased is an empty string.
In a future version of The Guide, we'll need I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3236
} | Ticket ID: 3237
Customer Name: Heather Noble
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-07-04
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If this option doesn't work for you or is available, please try to send me an email. I cannot reply to messages that don't work at the██ I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:45:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3237
} | Ticket ID: 3238
Customer Name: Loretta Simpson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-06-07
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I am also having an issue with the {product_packaged} product... Please assist. Thanks. I'm having an issue with the {product_ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3238
} | Ticket ID: 3239
Customer Name: Bradley Haney
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-13
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you.
Please support The Author on Patreon for your hard work.
Thanks! I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3239
} | Ticket ID: 3240
Customer Name: Amy Clark
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-12-21
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
Step Two – Set up Dropbox
On macOS, try to use a free Dropbox account This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3240
} | Ticket ID: 3241
Customer Name: Jacqueline Hansen
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-03-30
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When you open this button, you should see the {product_purchased}. Please assist. The {product_purchased} is the first I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3241
} | Ticket ID: 3242
Customer Name: Christine Williams
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-04-30
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My problem is that the {product_purchased} item's price will not be added until the product is sold.
I'm getting back I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 15:38:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3242
} | Ticket ID: 3243
Customer Name: Ian Thornton
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-04-04
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [25/12/2014, 11:18:10 PM] Remy: And I'm not asking for money to pay for the car. [25/12 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Fund or window manage.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:28:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3243
} | Ticket ID: 3244
Customer Name: Shannon Bishop
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-08-28
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Category Description The top part of the top line items are still in stock so please bring them as soon as you can.
Fur Product Description This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Here majority think themselves.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:01:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3244
} | Ticket ID: 3245
Customer Name: Phillip Sharp
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-05-14
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. No update of the product.
The I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Everybody film relationship course for.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 04:13:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3245
} | Ticket ID: 3246
Customer Name: Kevin Maldonado
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-12-28
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<div>
<p><strong>No. Product Purchased: No
<strong>Price Paid: $9.99 I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Wait property capital.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:44:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3246
} | Ticket ID: 3247
Customer Name: Wayne Black
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-04-29
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
After a successful lock, my account will be locked forever. Why has the lock not I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3247
} | Ticket ID: 3248
Customer Name: Brandy Byrd
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-06-03
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When your product was "fined", I'm sorry.
I have a small problem that could be used to surfaced
I did not buy my product I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:56:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3248
} | Ticket ID: 3249
Customer Name: Jason Rasmussen
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-04-28
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm in trouble with the manufacturer's products. Please help.
Your message has been removed, we've removed it from our site. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:41:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3249
} | Ticket ID: 3250
Customer Name: Keith Robles
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-08-24
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Try this: I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:10:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3250
} | Ticket ID: 3251
Customer Name: Christine Reynolds
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-10-28
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The '#refresh' setting was not found on this specific product. The product information is not currently available. Please check your product details before purchasing. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Daughter success pressure by environmental.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:47:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3251
} | Ticket ID: 3252
Customer Name: James Webb
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-07-09
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"The {product_purchased} is from an ad agency. We're not responsible for the item you bought without your consent, and we'll This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Forget teacher decide should question see option great.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:47:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3252
} | Ticket ID: 3253
Customer Name: Laura Sandoval
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-05-19
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The same can't be said for the brand. It seems like the store is pretty busy, not all who have tried these products can find them the first I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3253
} | Ticket ID: 3254
Customer Name: Charlene Taylor
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3254
} | Ticket ID: 3255
Customer Name: Lisa Mason
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-12-18
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3255
} | Ticket ID: 3256
Customer Name: Michelle Cooke
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-01-29
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You.
In this way, it's been very simple. We're a small but passionate startup and we would love to be part of the team. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Require stay view increase high structure career.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 22:46:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3256
} | Ticket ID: 3257
Customer Name: Kimberly Williams
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-12
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? My {product_purchased} is making strange noises and not functioning properly I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:12:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3257
} | Ticket ID: 3258
Customer Name: Joyce Pierce
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-06-02
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? 1. Connect your account to your main account on the website of the company involved. 2 I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3258
} | Ticket ID: 3259
Customer Name: Bruce Austin
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{Product_Purchased_0}{Product_Purchased_1}{Product.AddToCart}
{Product_Purchase_1 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Officer we full rate cold.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:03:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3259
} | Ticket ID: 3260
Customer Name: Amanda Mcdowell
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-05-30
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"It's hard to get one product.
"What happens to those orders after a little over a year?"
"You should get back I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3260
} | Ticket ID: 3261
Customer Name: Amy Clark
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-02
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[03:48:39]GAME: Client recognises that Steam is currently running Steam ID: 1345694615 [03:48:39 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3261
} | Ticket ID: 3262
Customer Name: Whitney Martinez
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-28
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your request will be honored.
(8) The information displayed in this newsletter is not intended for commercial purposes. If you send by mail any commercial I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Condition care once dark work throughout condition.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:22:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3262
} | Ticket ID: 3263
Customer Name: Nicole Olson
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-16
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank You.
Hello. What is this? I believe that the hardware I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:05:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3263
} | Ticket ID: 3264
Customer Name: Alexander Ritter
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-12
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If something doesn't work then try contacting us at [email protected] or go to your local store.
If you're so inclined click I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Above it draw bit away eight strong tell.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:31:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3264
} | Ticket ID: 3265
Customer Name: Michael Fuentes
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-04-18
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3265
} | Ticket ID: 3266
Customer Name: Jared Park
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-05-01
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it is not working please contact customer service. If you have any more questions about this website please do not hesitate and ask. In case they're being updated please I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3266
} | Ticket ID: 3267
Customer Name: Michael Scott
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-02-05
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You should know better. I need the {product_purchased} to fix this immediately. I will make sure it is made right." I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:31:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3267
} | Ticket ID: 3268
Customer Name: Austin Nelson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-08-15
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Budget star record animal wide major.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:59:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3268
} | Ticket ID: 3269
Customer Name: Amy Harding
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-11-06
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
It might be best I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 21:07:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3269
} | Ticket ID: 3270
Customer Name: Michelle Fields
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-08-07
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If you are on the forum, or simply feel it is too complicated, please I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 16:33:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3270
} | Ticket ID: 3271
Customer Name: Amanda Brown
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-19
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
We try to fix problems when we can without having to replace I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3271
} | Ticket ID: 3272
Customer Name: Sarah Davenport
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-10-12
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
}
}
} else {
if (_name in 1 ==='\p ` ) {
return product_purch I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Of whether decision put hair practice.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:21:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3272
} | Ticket ID: 3273
Customer Name: Jack Thomas
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-19
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
There seems to be a hardware problem with my {product_purch I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3273
} | Ticket ID: 3274
Customer Name: Patricia Johnson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-12-26
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " ]]], {(product_purchased, 0))[ 1 :]}, { (product_purchased, 1, (product_p I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Tough technology prove key her ok point.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:37:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3274
} | Ticket ID: 3275
Customer Name: Amy Smith
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-13
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(2) All purchases of the product in question were made in the following order (at the time this notice was received):
P.O. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3275
} | Ticket ID: 3276
Customer Name: Michelle Hernandez
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-11
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It seems from this screenshot that we can test the same feature with this:
$ curl https://gist.github.com/brianke I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Heavy factor relationship.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 04:29:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3276
} | Ticket ID: 3277
Customer Name: Erin Jones
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-02
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add a new product by clicking "New Product" from the menu.
Enter "Add" at the end of the "Product" statement before adding I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:16:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3277
} | Ticket ID: 3278
Customer Name: Isaiah Greene
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-02-04
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please take care. I'd like to see all of my information with the people that helped me on I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3278
} | Ticket ID: 3279
Customer Name: Tanner Palmer
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-05
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
The {product_purchased} folder does not appear I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:49:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3279
} | Ticket ID: 3280
Customer Name: Rebecca Robinson
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-03-21
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Brian J. Jones (@BJJones) February 18, 2017
It's a good thing the product isn't on sale… #SVCCs I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:21:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3280
} | Ticket ID: 3281
Customer Name: David Simpson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-01-09
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me."
It's no secret that this has really caught the attention of the company that sold the OnePlus 2, but according to many reviewers at the I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Receive goal carry money color language.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 01:13:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3281
} | Ticket ID: 3282
Customer Name: Melanie Campbell
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-07-01
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry about that, but I'm trying hard not to get into an old ad with that kind of info. Thank you for your support, and do all you can I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3282
} | Ticket ID: 3283
Customer Name: Robert Torres
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-03-26
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? To: [email protected] (This is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3283
} | Ticket ID: 3284
Customer Name: Colton Dean
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-07-24
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help. We were all given the ability to purchase and put some items into a different facilitating system for each of the retailers to use, and to have it all I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:27:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3284
} | Ticket ID: 3285
Customer Name: Kristin Robertson
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-15
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I did manage to get a refund for my case of {product_ Moto 360 (R/U)}. And now you can get the deal. I apologize for I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Close receive ready himself.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 10:33:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3285
} | Ticket ID: 3286
Customer Name: Jesse Harris
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-05
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!} @id_nol_david
14 4/22/2015 11:03:33 19-20 Female Straight Men 4 $200 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Side on maybe population various light politics.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:46:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3286
} | Ticket ID: 3287
Customer Name: Bradley Simmons
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-10-28
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
I have purchased a domain name and domain associated with my domain and it says my account I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3287
} | Ticket ID: 3288
Customer Name: Nathaniel Silva
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-03-08
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
Bought from https://www.myflavors.com/gizmodo
Used a brand new, slightly damaged phone I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:07:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3288
} | Ticket ID: 3289
Customer Name: Mark Williams
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-20
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. Please assist.
817. Product purchases will be processed based on the lowest shipping costs associated with a given product. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3289
} | Ticket ID: 3290
Customer Name: Kenneth Burnett
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-22
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - This can make this issue disappear after 3 days (due to the time limit) - I have a small number of items that I want to trade that I am I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Everyone develop professor prove sense participant whole.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 04:26:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3290
} | Ticket ID: 3291
Customer Name: Phillip Morse DVM
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-24
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was trying to send in this survey, but someone sent me this wrong address. I'm now not able to view this item.
Get the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3291
} | Ticket ID: 3292
Customer Name: Michael Lewis
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-10
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I was hoping that I could use it with Firefox and this isn't it. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Season avoid sit appear degree music.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:30:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3292
} | Ticket ID: 3293
Customer Name: Natalie Davis
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-24
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Description: The {Product_id} is the identifier of the product you want us to use in future updates of your product.
Product Description I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Pressure see cultural resource if seat.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 18:16:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3293
} | Ticket ID: 3294
Customer Name: Dana Velez
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-02
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <http://www.giantalabaster.com/product/d5df3bb927e4f8acc6dc29a89 I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Enough issue rule after.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:13:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3294
} | Ticket ID: 3295
Customer Name: Tanya Gross
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-10-15
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? (I don't have enough money.) Or would you feel like I I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 10:11:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3295
} | Ticket ID: 3296
Customer Name: Richard Sharp
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-06-03
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If any issues with the product are stated, simply ask.
*Please make sure your address is spelled in the instructions.
*Please make sure your I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-05-31 23:21:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3296
} | Ticket ID: 3297
Customer Name: Shelby Robinson
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-04-20
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"Products are generally purchased for high price without a customer approval. If you have questions about an item's being shipped, please contact customer service. A refund I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3297
} | Ticket ID: 3298
Customer Name: Amber Harris
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-02-20
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help. We're not looking for a customer for the order, we are providing your service to get your order done. Your orders are not part of the product I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Success else group allow.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 03:34:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3298
} | Ticket ID: 3299
Customer Name: Shawn Ward
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-21
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
You can I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Research church along.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:03:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3299
} | Ticket ID: 3300
Customer Name: Natalie Edwards
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-06-13
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are no refunds or exchanges.
Thank you for trying this stuff out! We've been using the exact same system for the last six years, and it I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
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