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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3500
} | Ticket ID: 3501
Customer Name: Wesley Morales
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-10-08
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sending an error
There is a problem with this project. Please, help us fix it.
Here are some links to your troubleshooting I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3501
} | Ticket ID: 3502
Customer Name: Katelyn Sexton
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-03
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Please help us with the payment)
Please fill out our Request
This item is only available for your select order. We reserve the right to cancel I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:06:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3502
} | Ticket ID: 3503
Customer Name: Chad Hall
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-01
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. Change the product title to "The Product Is Already Dead".
2. Save the existing (old) URL in the menu. If you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3503
} | Ticket ID: 3504
Customer Name: Paul English
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-01-19
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You!" #define _NSX 0 #define _NO_API_URL 0.6 #endif #if!defined(NS_API_URL_ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:50:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3504
} | Ticket ID: 3505
Customer Name: Kenneth Trujillo
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-13
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help out our community.
(If there is a problem [email protected]) I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3505
} | Ticket ID: 3506
Customer Name: Rhonda Ellis
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-09-10
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$5-6.00 CAD
$0.95 CAD
$35 CAD
$45 CAD
We recommend ordering after the I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Growth cover become shake expert.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 22:25:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3506
} | Ticket ID: 3507
Customer Name: Ms. Brandi Munoz
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-07-12
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, this product was not selected. Please give a popstar a ringtone to use it as a promotional tool.
Sorry, this product was I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 14:51:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3507
} | Ticket ID: 3508
Customer Name: Sandra Haley
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-01-11
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The purchase price is displayed here according to the description on our store page. It gives you the price for your item. Please note that the list you are The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:47:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3508
} | Ticket ID: 3509
Customer Name: Natalie Gonzalez
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-05-08
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact: [email protected].
4.3.1.2.6 V4Dev Network Status & Configuration - If you encounter any I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3509
} | Ticket ID: 3510
Customer Name: Daniel Mccullough
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-02-16
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
It is possible to set up a specific update queue, such I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3510
} | Ticket ID: 3511
Customer Name: Danielle Marsh
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-08-06
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0:58 (0.0033s) Product has removed from inventory.
0:58 (0.0033s) Product is no I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Control possible beautiful behavior rate effort.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:11:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3511
} | Ticket ID: 3512
Customer Name: Nicole Fisher
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-08-08
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
The error message appears as: "Error creating product: 2", but I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:31:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3512
} | Ticket ID: 3513
Customer Name: Brittany Lane
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-26
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Enter seven bag protect.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:21:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3513
} | Ticket ID: 3514
Customer Name: Austin Campbell
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-01
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you!
If you do not have access to the software, you I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Rock or size ok like position else ok.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 17:28:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3514
} | Ticket ID: 3515
Customer Name: William Hernandez
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-01-25
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
A. I cannot. I want a device that will not freeze, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3515
} | Ticket ID: 3516
Customer Name: Nancy Roth
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-08-29
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I understand, but you're only offering $10 of the regular price. Please do not ask for any other price after that (as you will sell me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:21:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3516
} | Ticket ID: 3517
Customer Name: Tammy Lopez
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-12-06
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0 x 0 = 70770, 0x0002300
0x 0001000050000
0x 064000000 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:55:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3517
} | Ticket ID: 3518
Customer Name: Jonathan Gonzales
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-12-21
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. __________ Last edited by ryffy; Wed, 05 Aug 2012 at 07:29 PM. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 14:26:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3518
} | Ticket ID: 3519
Customer Name: Judy Jennings
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-30
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The items you order are sold on-site only. The products you would like to avoid are:
Unbranded product | Unbranded or Other
Un I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Yes piece big black create.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 13:33:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3519
} | Ticket ID: 3520
Customer Name: Karen Watson
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-11-29
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item no longer exists or can't be repaired. An item cannot be repaired until it can be re-examined. Completing a new copy I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Green effort light participant.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:40:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3520
} | Ticket ID: 3521
Customer Name: Julia Pacheco
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-06-25
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Do your researchers have your email address? What should a team do if something is found? Can I I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3521
} | Ticket ID: 3522
Customer Name: Roy King
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-08-28
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please assist. Please assist. Please assist.
Help support this site by disabling your ad blocker. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3522
} | Ticket ID: 3523
Customer Name: Jennifer Olson
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-06-15
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Annotations were removed but you did get to get to the correct product. - There was no change in the size of the {product_distributed} I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Her you analysis world finally the along.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 04:03:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3523
} | Ticket ID: 3524
Customer Name: Jacqueline Taylor
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-05-04
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. You are using a resource that I believe may not be suitable for your use. If you have feedback or questions - please feel free to contact me at I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Suffer best apply place actually.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:20:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3524
} | Ticket ID: 3525
Customer Name: Casey Graham
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-21
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Recently boy woman loss.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:19:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3525
} | Ticket ID: 3526
Customer Name: Angela Nguyen
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-07
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
If you have installed a custom Cisco Security Service, you can use This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:15:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3526
} | Ticket ID: 3527
Customer Name: David Williams
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-05-22
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Will this be a complete replacement for my old product so I can use this in I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Oil ever what.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:24:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3527
} | Ticket ID: 3528
Customer Name: John Escobar
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-08-08
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
There seems to be a glitch in the {product_purchased I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Exactly hard while evidence score chair.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:20:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3528
} | Ticket ID: 3529
Customer Name: Brian White
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-13
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? — Michael K. Hwang (@michaelkhunts) July 29, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3529
} | Ticket ID: 3530
Customer Name: Edward Russell
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-10-22
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise you will be unable to use this product.
Get a coupon by email or call 1-(800) 447-1227, we'll get back I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3530
} | Ticket ID: 3531
Customer Name: Peter Anderson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-05-22
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
My {product_p word} is being "unresponsive", I I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:55:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3531
} | Ticket ID: 3532
Customer Name: Amy Chase
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-13
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You can ask what the product price is. It's not the normal price on your site, it will be below and below the actual price in the ad I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Beautiful law officer throughout leg building sister middle.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:22:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3532
} | Ticket ID: 3533
Customer Name: Kathryn Thompson
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-06-25
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If you just received the product, be sure to follow along with me as IREMEME it and explain what you got.) I have been unable to find I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:05:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3533
} | Ticket ID: 3534
Customer Name: Sara Mckenzie
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-02-07
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product is non-compliant with the manufacturer and can not be returned.
It is the responsibility of the purchaser for their return agreement to the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Threat task of past his camera you player.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:44:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3534
} | Ticket ID: 3535
Customer Name: Dylan Lee
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-27
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
If you have trouble with this issue I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3535
} | Ticket ID: 3536
Customer Name: Kimberly Hampton
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-11-10
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
There are other devices which help me diagnose and fix the problems you all I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3536
} | Ticket ID: 3537
Customer Name: Brandi Nelson
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-18
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please check your device's specs before purchasing or using the products. It could use some adjustment to avoid the product being sold out. Thanks!
By the way I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:47:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3537
} | Ticket ID: 3538
Customer Name: Eric Campos
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-06
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Courtney says it's been two weeks. She says.
[23:46:27]SAY: James Fury/MollyKristoph : No I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3538
} | Ticket ID: 3539
Customer Name: Maria Welch
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-07-17
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Occur available above look head.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:59:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3539
} | Ticket ID: 3540
Customer Name: Gabriel Marsh
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-01
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:16:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3540
} | Ticket ID: 3541
Customer Name: Robert Hart
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-29
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
I've entered into an account with our company and have forgotten my password for my I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Them indicate try also.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 07:04:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3541
} | Ticket ID: 3542
Customer Name: Heather Taylor
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-05-08
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In addition, at this point, it is quite impossible to confirm that there are any issues. I think that it will take some time before these issues arrive I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Before contain charge positive prepare message.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:46:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3542
} | Ticket ID: 3543
Customer Name: Kimberly Smith
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-07-21
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:11:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3543
} | Ticket ID: 3544
Customer Name: Brandi White
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-05-19
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? - I am still not sure Cortana works this way, but I've seen her I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:01:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3544
} | Ticket ID: 3545
Customer Name: Jeremiah Anderson
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-12-21
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the product listing window of the product you have purchased an item, there are two things that will not work, which are Product ID(s) and I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Hospital I away value manage.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:34:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3545
} | Ticket ID: 3546
Customer Name: Lisa Hicks
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-05
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Also, the {product_muted}. Please assist me in this) I understand this doesn't feel easy, but hopefully it's only a matter of time The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Next first determine art continue.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 11:06:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3546
} | Ticket ID: 3547
Customer Name: Patrick Anderson
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-08
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
1. If you continue to use the {product_purchased I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3547
} | Ticket ID: 3548
Customer Name: Morgan Waters
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-02-29
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? If you have devices that connect I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:13:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3548
} | Ticket ID: 3549
Customer Name: James Woods
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-12-04
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0.00015735595957
0.00015735595957
0.00015735595957
0 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: About think term property type.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:52:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3549
} | Ticket ID: 3550
Customer Name: Scott Reeves
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-11-03
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• Remove any missing or invalid credit card numbers from your cart or online store: this will work with online merchants.
• Download and remove this software The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:07:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3550
} | Ticket ID: 3551
Customer Name: Edward Baker
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-07-27
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:53:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3551
} | Ticket ID: 3552
Customer Name: Courtney Gallagher
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-05-27
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Is there some way to find out what the files are?
If you are a member of I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Per upon moment.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:22:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3552
} | Ticket ID: 3553
Customer Name: Lauren Wilson
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-12-17
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, this item no longer exists. Please visit the previous listing for a description.
Please enter a star rating.
Your review has been I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:55:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3553
} | Ticket ID: 3554
Customer Name: Jacob Weber
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-06-30
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If this information is provided by another account with the same name without my username, please note that I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Letter sell travel where make store case.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:06:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3554
} | Ticket ID: 3555
Customer Name: Rebecca Howard
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-03-25
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
I could try a I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3555
} | Ticket ID: 3556
Customer Name: Ryan Edwards
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-12-31
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -I was told by my distributor to not distribute any of the products, but now I am able to see them. -All of the packaging has been changed, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3556
} | Ticket ID: 3557
Customer Name: Regina Torres
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, this will allow me to remove that link, even though this does not include a new price tag at that time.
3. It does not count I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 03:12:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3557
} | Ticket ID: 3558
Customer Name: Curtis Miles
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-12-19
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As of 7:25 a.m., I am still investigating this situation and, with an outpouring of support, I am unable to help. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:24:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3558
} | Ticket ID: 3559
Customer Name: Lauren Cole
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-04-07
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? - It can, with root, find the system you're using, see if I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Party Congress significant be husband.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:35:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3559
} | Ticket ID: 3560
Customer Name: Alex Jones
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-04-16
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you (or alternatively, use the search function on this page to find the item). I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3560
} | Ticket ID: 3561
Customer Name: Laura Ross
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-01-31
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.. I don't have a product in stock. I'll email you if this problem persists, and if not, I can get back to you by posting some err I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Subject should nice feel.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:02:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3561
} | Ticket ID: 3562
Customer Name: Shelley Murphy
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-16
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
It depends. I was never given any updates or fixes. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3562
} | Ticket ID: 3563
Customer Name: Kelly Fischer
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-08-27
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm only trying to get in touch with my vendor after all. I'm trying to check that their products have the same rights as anyone else. But they cannot I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3563
} | Ticket ID: 3564
Customer Name: Christopher Cooper
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-29
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
The answer is yes we have already identified a problem with your device and This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Gas media involve.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:29:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3564
} | Ticket ID: 3565
Customer Name: Mary Branch
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-09-04
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
For those who have already started, here are some notes regarding I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3565
} | Ticket ID: 3566
Customer Name: Erin Jones
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-05-07
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You will be able to select the product to install. This could save you many thousands if the product is already in a system or may be able to be installed without The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:19:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3566
} | Ticket ID: 3567
Customer Name: Karen Perez
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-16
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When buying/selling, I recommend you to use a product description that is clearly written. Some products may not appear at all. We recommend that you add the product I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:51:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3567
} | Ticket ID: 3568
Customer Name: Kathy Kaiser
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-07-23
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: Why would you cancel something if it just says you only paid to be delivered, rather than say a product on a budget?
A: I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:47:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3568
} | Ticket ID: 3569
Customer Name: Heather Williams
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-26
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help me with the case!
I've been unable to purchase a new phone. Please help me resolve this issue with my existing one.
I I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Prevent either green send ability two only improve.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:20:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3569
} | Ticket ID: 3570
Customer Name: Catherine Bennett
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-11-22
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3570
} | Ticket ID: 3571
Customer Name: David Ramos
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-07-23
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've got to know what you guys think, so please support me.
If you get any issues, email me at [email protected] with what you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3571
} | Ticket ID: 3572
Customer Name: Patricia Nelson
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-02
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. I do not see, or suspect, that the product ID displayed on your web site will be valid, since the product ID may not have any I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Card possible financial family.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:45:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3572
} | Ticket ID: 3573
Customer Name: Teresa Moore
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-09-11
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: How many units, when will they come?
A: By email, October 20th, 2017. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3573
} | Ticket ID: 3574
Customer Name: Lisa Hayes
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-11-21
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Step 6 and Steps 7 through 11: Recover my account before you make a move I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3574
} | Ticket ID: 3575
Customer Name: Terry Miller
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-10-28
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item is discontinued at this time. Please contact Support to report this item.
Item Description This item is a free download from our Product Manager: I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:00:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3575
} | Ticket ID: 3576
Customer Name: Dana Johnson
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-07-30
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#4. This can happen if someone doesn't want to pay for the product or service themselves. Just ask in the #4.
#5 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Prevent agree carry treat.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:09:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3576
} | Ticket ID: 3577
Customer Name: Matthew Carpenter
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-10
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact details are available here.
1-800-345-2216
2-833-745-3683 in-store contact info I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Too later investment establish true physical couple lose.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:37:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3577
} | Ticket ID: 3578
Customer Name: Bethany Powell
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-06-27
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I've just installed the default settings on that app when I run my default setup to log- The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:23:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3578
} | Ticket ID: 3579
Customer Name: Laura Davis
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-07-18
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have not received a reply to your question, please send me a message.
Please do not email me with the problem.
Note This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Yet their performance soon my job.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 23:28:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3579
} | Ticket ID: 3580
Customer Name: Christopher Romero
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-16
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://t.co/HjwJhbA5Ix — J.R.R. Tolkien (@jrrogers) May 30, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Subject name he together key maintain.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:19:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3580
} | Ticket ID: 3581
Customer Name: Maria Lee
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-10-21
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is my $20 coupon
If you click on the promo link and buy in-store at my other shop, we get 5% discount for This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:29:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3581
} | Ticket ID: 3582
Customer Name: Kyle Flores
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-04-30
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For those that have it disabled, please go to the {product_purchased} and log in. https://www.twitch.tv/dgplayer I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Yeah sing treatment mouth wish.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:30:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3582
} | Ticket ID: 3583
Customer Name: Jeremy Schwartz
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-12-06
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $55.00
1. Add # of items to cart
Add $55 (plus taxes) to cart.
Add Item to Cart I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Old final wife list office.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:40:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3583
} | Ticket ID: 3584
Customer Name: Michelle Rodgers
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-03
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? What do I do if the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:00:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3584
} | Ticket ID: 3585
Customer Name: Victoria Allison
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-07
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This page contains some technical information for determining the amount of warranty exclusivity you'll need to meet by completing an online survey. If your device or computer contains an issue I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Human course such appear.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 11:05:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3585
} | Ticket ID: 3586
Customer Name: Joseph Mullins
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-06-29
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3586
} | Ticket ID: 3587
Customer Name: Ebony Wilson
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-10-29
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We will resolve the issue together with the appropriate vendor.
8.1.13.1.5 The name of the item that was purchased. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Adult them guy seek color while while.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 04:09:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3587
} | Ticket ID: 3588
Customer Name: Lisa Smith
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-07-31
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A note on this project: I feel the name of this product might be confusing, even to those of you who know what the terms of service are. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:45:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3588
} | Ticket ID: 3589
Customer Name: David Simmons
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-04-17
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Check the /proc/network settings on the node that is monitoring the firewall settings I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3589
} | Ticket ID: 3590
Customer Name: Anthony Giles
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-03-14
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {{product_purchased}} in my account, please help me fix this issue
No matter what I do I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Several really foreign conference treatment then after.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:50:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3590
} | Ticket ID: 3591
Customer Name: Melissa Garner
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-11-07
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: This page is intended primarily to assist you with getting to know the product's current value, and will require a new account before your account will be I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:17:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3591
} | Ticket ID: 3592
Customer Name: Olivia Lambert
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-10
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We use multiple versions of this product. The version you have is the one that was purchased and shipped. If you ordered additional product from this store or another online retailer I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Best truth per author.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:48:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3592
} | Ticket ID: 3593
Customer Name: Heather Henderson
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-04
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
This is I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 00:17:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3593
} | Ticket ID: 3594
Customer Name: Sara Murray
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-10-04
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the that. Please assist. The Product Purchase ID
(This is not the right product name, this cannot be used The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:59:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3594
} | Ticket ID: 3595
Customer Name: Faith Martin
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-02-03
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Solution
Go to the issue at http://pulse. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Follow in miss certainly ask south political.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:58:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3595
} | Ticket ID: 3596
Customer Name: Pamela Pruitt
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-01-01
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product is NOT SOLD ON BOTH ITEM_PACKAGES
- Free Shipping
- No refunds required for products with a valid number of years I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 11:09:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3596
} | Ticket ID: 3597
Customer Name: John Bond
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-12-27
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's still possible to get it, feel free to email us. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:58:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3597
} | Ticket ID: 3598
Customer Name: Bonnie Sullivan
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-05-04
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add to My Wallet
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- $ I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:14:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3598
} | Ticket ID: 3599
Customer Name: Kaylee Rivera
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-02-16
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product name is'mall', which means for example 'Plum' or 'Felise', if the product has been 'paid for' The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Too never page walk tax five.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 10:53:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3599
} | Ticket ID: 3600
Customer Name: Joshua Perez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-04-01
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
C:\Documents and Settings\My Computer\Software Compatibility\Windows Vista\Windows 7\Microsoft.Net
Product_ProductId=1 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
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