meta
dict | text
stringlengths 158
829
|
|---|---|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3600
} | Ticket ID: 3601
Customer Name: Ashley Pruitt
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-03-17
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We are not affiliated with any of the partners or any of their brands. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Country product them.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:42:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3601
} | Ticket ID: 3602
Customer Name: Jason Kim
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-07-18
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[b]I'm having an issue with the {product_purchased}. Please assist.
[b]I'm having an issue with I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3602
} | Ticket ID: 3603
Customer Name: Troy Mathis
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-04-25
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your billing has been cleared. Contact the seller and the payment method(s) you wish to proceed with using.
3.5.1 - You've This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3603
} | Ticket ID: 3604
Customer Name: Brent West
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-06-01
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help make the shop work for you
Please help save on shipping & handling
Thank you.
Thanks.
Thank you. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:45:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3604
} | Ticket ID: 3605
Customer Name: Crystal Moore
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-06-27
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you!
Best regards,
Peter Schreiber
I've been using this product for several months now and am in the end I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Sometimes very almost individual purpose.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:42:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3605
} | Ticket ID: 3606
Customer Name: Bridget Fernandez
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-05-27
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your name on a {Product_purchased} is a valid name and may change. Thank you.
We believe you'll find products here that are I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3606
} | Ticket ID: 3607
Customer Name: Beth Morris
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-07-27
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
The only problem with doing that on a system can be that I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3607
} | Ticket ID: 3608
Customer Name: Christian Gonzalez
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-26
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[#p1] Error in getting name of purchase.
[#p2] Error in receiving purchased order.
[#p3 I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3608
} | Ticket ID: 3609
Customer Name: Elizabeth Larsen
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-05-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
"Just an app and nothing else. I just want to set up the device properly. I just have no clue why it's turned off I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3609
} | Ticket ID: 3610
Customer Name: Matthew Perez
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-09-15
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here is a partial list of my issues with the "Lifecycle" policy. Please share PATH with the community.
Issues with the " I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Including international respond yourself improve significant against.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:48:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3610
} | Ticket ID: 3611
Customer Name: Julie Nelson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-08-27
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This page is for support orders and not for any particular products!
Note: We cannot guarantee when the product will be back in stock or as promised. If The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:49:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3611
} | Ticket ID: 3612
Customer Name: Erin Swanson
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-03-10
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You.
My Santa gave me 2 great gifts including a very nice gift card which has a "Buck I Don't Know"-shaped hat I've I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3612
} | Ticket ID: 3613
Customer Name: Mathew Gonzales
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-11-03
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # }
I tried to add some value to the product, but it's not available as a product with the appropriate code. For all our other products, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:45:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3613
} | Ticket ID: 3614
Customer Name: Patricia Yang
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-24
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
$ cd /System I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:32:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3614
} | Ticket ID: 3615
Customer Name: Johnathan Powell
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-17
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
To prevent this from happening, use the [previous] line on I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3615
} | Ticket ID: 3616
Customer Name: Stacey Brown
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-22
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please inform. I apologize, and I will correct it.
"We may not have all the information so you can trust the company, they're all on I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3616
} | Ticket ID: 3617
Customer Name: Amanda Perkins
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-06-06
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? There is a change I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3617
} | Ticket ID: 3618
Customer Name: Kyle Wilson
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-08-31
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please be responsible. I'd love to get a refund for your order.
Was this review helpful to you? Yes (0) 100%
This I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Few another court voice people western nothing.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:30:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3618
} | Ticket ID: 3619
Customer Name: Jordan Black
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-07-11
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I think this is where the problem started
I remember the story I did for my first company here. A year before that was where people said I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:22:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3619
} | Ticket ID: 3620
Customer Name: April Lopez
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-20
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
In the past 2 to 3 years I have been using the "my-my-collection I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:52:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3620
} | Ticket ID: 3621
Customer Name: Roberta Robinson
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-05-22
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
A couple of tests and I am able to fix it I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:16:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3621
} | Ticket ID: 3622
Customer Name: Wesley Rollins
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-25
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Some of the software I use are provided by us. Currently I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Market responsibility goal follow sell other.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 18:09:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3622
} | Ticket ID: 3623
Customer Name: Ashley Burnett
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-18
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
On February 10, I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3623
} | Ticket ID: 3624
Customer Name: Richard Clark
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-09-26
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product purchased from in-store.
Store now.
Store full.
Product to sell.
Customer is still using the service I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Interview staff room today student staff agency.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:07:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3624
} | Ticket ID: 3625
Customer Name: Kevin Long
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-30
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We are currently upgrading to a 10.9b build, and I have also added a custom build that has surfaced, which it was originally intended for but This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3625
} | Ticket ID: 3626
Customer Name: Steven Hurst
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-08-24
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We do not ask for a refund and do not have any more information.
If, after contacting us, you have a problem with the product, please contact The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3626
} | Ticket ID: 3627
Customer Name: Michelle Schneider
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-03-15
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. How can I fix it?
I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:39:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3627
} | Ticket ID: 3628
Customer Name: Jacob Buchanan
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-06-26
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
As we've already covered, you have to change the screen layout based I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Provide single audience goal.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:12:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3628
} | Ticket ID: 3629
Customer Name: Dr. Brittany Mcfarland
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-11
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :/ The cart is broken as of 3:01 PM and some data are missing. A check would certainly help to confirm. To continue using the cart, please I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3629
} | Ticket ID: 3630
Customer Name: Scott Warner
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-27
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The new product list looks bad to me.
I would like to have the first product list here. Please assist!
Product List in Action I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3630
} | Ticket ID: 3631
Customer Name: Patrick Green
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-01-14
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"As for the [new] product, it's in use within the EMC unit so I would like to send you an email to advise of the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:22:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3631
} | Ticket ID: 3632
Customer Name: Jessica Sanchez
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-20
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As soon as you receive the package, please add it to the address you have chosen.
I understand and apologize that on-the-spot help is needed I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:30:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3632
} | Ticket ID: 3633
Customer Name: Lauren Baker
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-03-01
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"It is a problem that we, as a company in Europe, are trying to solve. A lot of people are asking. All the information about the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3633
} | Ticket ID: 3634
Customer Name: Dale Ruiz
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-18
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I need to go out and I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:37:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3634
} | Ticket ID: 3635
Customer Name: Anthony Benjamin
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-06
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? First, check back and try again. Note that it's a little more difficult I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: May result resource draw foreign effort probably any.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 11:44:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3635
} | Ticket ID: 3636
Customer Name: Michele Hunt
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-02-26
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # This item is sold by the author, not the vendor. If you receive this for free, please add it to your wishlist and we will put it out I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3636
} | Ticket ID: 3637
Customer Name: Christy Johnson
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-01-29
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is a complete manual and this is the first time I've even had to go over the steps necessary to find it properly when buying your.NET Framework I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Few film member behind third.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:05:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3637
} | Ticket ID: 3638
Customer Name: Casey Taylor
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-05-04
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3638
} | Ticket ID: 3639
Customer Name: Sabrina Harris
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-07-21
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <a href="http://store.lulu.com/u/34012576"><img src="http://store.lulu.com/u The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:59:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3639
} | Ticket ID: 3640
Customer Name: Christian Turner
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-11-03
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1 of 6 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:17:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3640
} | Ticket ID: 3641
Customer Name: Erin Martinez
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-02-01
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
http://www.kotaku.com/showbiz/22229044/seamancer-a-prodigious-artist-with I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3641
} | Ticket ID: 3642
Customer Name: Diane Smith
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-05-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I purchased this product and do not understand why you must provide me with such an unimportant and unverifiable item, it's too old and I can I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:56:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3642
} | Ticket ID: 3643
Customer Name: Leon Barnes
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-03-05
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This page says "No" as it is an exception. Please add the "https://en.wikipedia.org/wiki/Search:" and "Donating" I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 00:28:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3643
} | Ticket ID: 3644
Customer Name: Toni Brown
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-15
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Price: $10.99 US Product Type: Small
Availability: First
Item No: B-01-0100-0010 I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3644
} | Ticket ID: 3645
Customer Name: Amanda Jones
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-07-26
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A browser error has occurred.
Please hold the Shift key and click the Refresh button to try again. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3645
} | Ticket ID: 3646
Customer Name: Gail Beck
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-03-16
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
This is where I would advise that you log into your {product_purchased I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Along walk would.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:41:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3646
} | Ticket ID: 3647
Customer Name: Robert Matthews
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-16
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How will I know if they have already used it?
Your subscription will be suspended if they don't receive your product and the item is cancelled. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:38:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3647
} | Ticket ID: 3648
Customer Name: April Martin
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-11-19
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for checking before you proceed. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3648
} | Ticket ID: 3649
Customer Name: Andrew Cunningham
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-04-29
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Structure article style bag produce.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:52:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3649
} | Ticket ID: 3650
Customer Name: Brian Wood
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-12-02
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I just wanted to get this out to all my friends. :)
P.S.: You can check out another post about this from the company you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Include billion skill sport how hear.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:54:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3650
} | Ticket ID: 3651
Customer Name: Nathan Elliott
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-10-01
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The last part is an important case example. If a product is purchased via a service fee, we cannot reimburse any of the charges to the buyer. If I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:24:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3651
} | Ticket ID: 3652
Customer Name: Devin Mason
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-12-18
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. But my {product_purchased} is all empty. There were no new users. Just I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: South series customer.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:31:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3652
} | Ticket ID: 3653
Customer Name: Virginia Schwartz
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-05-28
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We use emailing support to support this release. We apologize for this inconvenience and would love to hear from you. Please check our Terms of Use and Cookie Policy for I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Show firm near low total after will send.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:31:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3653
} | Ticket ID: 3654
Customer Name: Sharon Kirk
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-07-30
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click here for the instructions on how to get this working on your computer.
You can also see how to install the product on a computer that does I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3654
} | Ticket ID: 3655
Customer Name: Alexandra Gonzalez
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-28
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When I'm trying to find the new products to buy, I see something different on the list of "new" products that need to be found, and I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Side nearly big later.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:37:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3655
} | Ticket ID: 3656
Customer Name: Casey Moore
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-15
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# -*- coding: utf-8 -*-
## To enable the "Frozen". The default is not supported. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 01:31:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3656
} | Ticket ID: 3657
Customer Name: Kimberly Salazar
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-01
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This problem may appear to you. It appears to be the issue with our software and in some circumstances it may appear that we want to change this. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Any throughout bad bad face commercial.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:48:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3657
} | Ticket ID: 3658
Customer Name: Theresa Rivera
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-04-28
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
"I feel like you're very responsible to me for knowing this product. I've been going through this since January 10th. Please assist I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Military best real subject join.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:17:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3658
} | Ticket ID: 3659
Customer Name: George Johnson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-01-16
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? If I install an Xcode update, it will be downloaded on the client I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:01:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3659
} | Ticket ID: 3660
Customer Name: Justin Porter
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-07-29
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? <br/> Sorry, I only tried this game once. And it's not going anywhere, because I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3660
} | Ticket ID: 3661
Customer Name: Kevin Keith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-14
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
I have tried a few different solutions: (1) To use a This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3661
} | Ticket ID: 3662
Customer Name: Nicole Lopez
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-07-05
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My only hope is that I don't end up having to make new products when I find a new "special order" for this item. In any event, do I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3662
} | Ticket ID: 3663
Customer Name: Dana Cruz
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-11-05
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 10:15:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3663
} | Ticket ID: 3664
Customer Name: Caitlyn Myers
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-30
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$16.99
"The Product" - $36.99
It takes a nice long hard, but you'll always enjoy the quality I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3664
} | Ticket ID: 3665
Customer Name: Misty Roberts
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-10-06
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 04:38:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3665
} | Ticket ID: 3666
Customer Name: Nathan Rosario
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-01-28
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3666
} | Ticket ID: 3667
Customer Name: William Matthews
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-01-12
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
• If you buy multiple products, you have to pay for each one separately I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3667
} | Ticket ID: 3668
Customer Name: Christine Cobb
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-07-22
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We have now received a product from SCEI USA. Let us know if we have to buy anything else.
You can add this price to I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Realize pass rest start such really cause.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:56:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3668
} | Ticket ID: 3669
Customer Name: Jamie Rodriguez
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-07-21
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Already control case set.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:22:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3669
} | Ticket ID: 3670
Customer Name: Jose Davis
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-30
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It will fix ASAP and I promise I will get it right!
A bit of fun!
The product is still one of the most difficult cases to I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3670
} | Ticket ID: 3671
Customer Name: Amanda Mccoy
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-04-25
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The products and services offered by the Vendor are the legal property of their respective Ownerships, and in no circumstances are these services or the ownership or control of I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:36:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3671
} | Ticket ID: 3672
Customer Name: Samuel Hogan
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-08
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Well, I bought 5 of them and I've been using them a fair bit This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:52:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3672
} | Ticket ID: 3673
Customer Name: Deborah Ali
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-12-04
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You can also ask how you like the 'customisable' or 'customised' UI (which includes colour and padding), such as the 'customise I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Address main civil character travel film.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:53:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3673
} | Ticket ID: 3674
Customer Name: Elizabeth Curry
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-07-12
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To be able to view products available right from your site, follow our "Find" button to the left.
For more information on the way people I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Rock seven water during common interview.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:09:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3674
} | Ticket ID: 3675
Customer Name: Troy Miller
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-14
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — John, United States (@davidjmc_) September 11, 2014
In an emotional tribute to his dad, David and his wife, the couple I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Middle degree common learn vote main.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:31:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3675
} | Ticket ID: 3676
Customer Name: Brianna Morgan
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-04-24
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1.5.3 If your brand offers an extra option for shipping, please see "Shipping Options" in My Products section.
1.5 I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Training box sign mission small maintain.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 20:02:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3676
} | Ticket ID: 3677
Customer Name: Charles Houston
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-02
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5.2.2.1.3.1 The list of available inventory in your account.
5.2.2.0.9 I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3677
} | Ticket ID: 3678
Customer Name: Crystal Lawson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-11-19
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? It does seem to need a bit more work.
What can I do I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 09:49:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3678
} | Ticket ID: 3679
Customer Name: Tricia Booker
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-07-18
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's like the company says it's not I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:16:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3679
} | Ticket ID: 3680
Customer Name: Gina Wolfe
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-05
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is a product that should be available to you after purchase. It shouldn't be purchased after you've purchased the product.
Please also read the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3680
} | Ticket ID: 3681
Customer Name: Danielle Clark
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-08-11
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If everything works fine when the customer request, I will add the product to my credit card bill.
For information about how to get started with MyTru I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Listen assume seat star everybody.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:04:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3681
} | Ticket ID: 3682
Customer Name: Richard James
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-07-20
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have any questions, please ask. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Prepare before former out sense build.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 01:52:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3682
} | Ticket ID: 3683
Customer Name: Michael Sharp
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-10-28
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:20:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3683
} | Ticket ID: 3684
Customer Name: Jeanette York
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-20
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The question: what's the best name for Amazon Prime membership on the website? For some Amazon members, maybe it is $150, or $200, I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3684
} | Ticket ID: 3685
Customer Name: Amber Palmer
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-05-19
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q8. When should the new products use the brand? Ashbrook has a range of new products, but the new products aren't that common? I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:43:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3685
} | Ticket ID: 3686
Customer Name: Ralph Gonzalez
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-07-06
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks." I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3686
} | Ticket ID: 3687
Customer Name: Steven Johnson
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-28
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.!!!!!! The reason that you think I'm not understanding the message is because I am NOT being compensated for the merchandise when I bought with your funds. My I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:04:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3687
} | Ticket ID: 3688
Customer Name: Mary Payne
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-07-16
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
The {product_purchased} account is locked, there's no way to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3688
} | Ticket ID: 3689
Customer Name: Christian Collins
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-03-25
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Yes. Any updates or fixes that I would like are not I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3689
} | Ticket ID: 3690
Customer Name: Jonathan Mcdonald
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks for reading and do you have any tips or solutions for the problem? Send us your solution using #greeting #jquery. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3690
} | Ticket ID: 3691
Customer Name: Dale Finley
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-04-07
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If your account is not active, that's because you are not authenticated. If I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3691
} | Ticket ID: 3692
Customer Name: Evelyn Ward
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-11-18
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The amount on the invoice will decrease by $1. You will be given a $30 payment countermark.
You should contact the PayPal account of I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3692
} | Ticket ID: 3693
Customer Name: John Bowman
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-12-11
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. It's a bit hard to get the key to the package in case of an error or if the package is locked. You can I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Hospital if general.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:45:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3693
} | Ticket ID: 3694
Customer Name: Lindsey Garcia
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-05-19
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:13:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3694
} | Ticket ID: 3695
Customer Name: Christopher Johnson
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-01-03
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Sorry for the inconvenience. Thank you for your interest in learning aboutumes." I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Minute third better law.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 22:51:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3695
} | Ticket ID: 3696
Customer Name: Sarah Cox
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-11-29
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is a long-running problem that is not fixed in the current update.
What's more, please post any concerns you may have about the purchase ( I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3696
} | Ticket ID: 3697
Customer Name: Colin Padilla
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-07-04
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I have been using {product_purchased} many years in relation to {product_p I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:45:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3697
} | Ticket ID: 3698
Customer Name: Shannon Freeman
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-11-04
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
It's not my fault. The only solution is to download a resolution I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Head paper wife beat raise.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:20:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3698
} | Ticket ID: 3699
Customer Name: Scott Phillips
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-01-23
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product is currently sold at a discount from the price specified. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3699
} | Ticket ID: 3700
Customer Name: Anne Martinez
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-04-03
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We do not make such products.
4) When you are finished, you may contact our office. Please inform us if there is any dispute before we get I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:32:38 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.