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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3800
} | Ticket ID: 3801
Customer Name: Alyssa Hughes
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-09-09
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
}
}
#define BOM
#define VIA
#define PHARMACONUS
#define SUS I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:04:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3801
} | Ticket ID: 3802
Customer Name: Elizabeth Williams
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-03-13
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When buying a product as part of the deal, there are two primary ways that an affiliate can get your quote. The first is by clicking "Support". I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3802
} | Ticket ID: 3803
Customer Name: Jon Boone
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-11-01
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I've been receiving various messages for a few weeks asking for help with I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:33:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3803
} | Ticket ID: 3804
Customer Name: Stephen Baker
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-05-24
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
[quote]
To give our customers our best advice, I'm always glad to advise. We are very pleased with the products at I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:17:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3804
} | Ticket ID: 3805
Customer Name: Alexis Baker
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-02-13
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- 1 - 10 of 15
This item is currently Out of Stock Usually restocked within 1-3 weeks. Add to your wishlist to stay I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:39:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3805
} | Ticket ID: 3806
Customer Name: Amy Fisher
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-04-23
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, there's no product in my inventory. If you'd like to purchase an item that is in our inventory, please contact me or drop me an I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Character major now.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:19:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3806
} | Ticket ID: 3807
Customer Name: Eric Richardson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-11-02
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>Ole Miss Game of Thrones I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:45:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3807
} | Ticket ID: 3808
Customer Name: Anna Shepherd
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-01-03
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
You can now simply start up Steam, type /var/www I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3808
} | Ticket ID: 3809
Customer Name: Emily Young
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-04-22
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 13:25:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3809
} | Ticket ID: 3810
Customer Name: James Fischer
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-02-11
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If your site is out of stock, please contact us.
We're sorry for the inconvenience. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3810
} | Ticket ID: 3811
Customer Name: Samantha Hall
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-07-12
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it doesn't work with {order_id} (or {url} would not be the correct way from the database), please try again.
Thanks I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Blood might old time quite especially say watch.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:51:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3811
} | Ticket ID: 3812
Customer Name: Terry Buchanan
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-08-22
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Dangerous and difficult to remove or discard:
Lethally-based products do NOT have to be discarded. It is important to avoid putting I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3812
} | Ticket ID: 3813
Customer Name: Lance Warner
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-02-17
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you see any issues with the product code, please send me an email at [email protected]
All of my I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3813
} | Ticket ID: 3814
Customer Name: John Brown
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-04-13
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3 <4 </span> <span class="">Please help me, and everyone who has tried this product in its original state, by making an order on I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 15:27:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3814
} | Ticket ID: 3815
Customer Name: Alvin Frazier
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-09-27
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$29.50 $29.00 $29.00 Quantity
Pressed In 2 oz - $29.50
Pressed In 2 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3815
} | Ticket ID: 3816
Customer Name: Sarah Lester
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-08-21
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The list might seem short. I'm not really sure where it fits in the cart. What are you thinking?" - Echocider (1, 2, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Important about program resource quickly pressure rest.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:10:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3816
} | Ticket ID: 3817
Customer Name: Pamela Garcia
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-07-07
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How should I contact you if the product I ordered is unable to be used.
Thank you for your assistance and I look forward to checking into it I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3817
} | Ticket ID: 3818
Customer Name: Jesse Silva
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-08
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {item_id} has changed, so it may not appear on the correct product page. {product_name} has changed. If you have multiple item identifiers I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 22:59:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3818
} | Ticket ID: 3819
Customer Name: Phillip Clark
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-12-15
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 」(Vincent, "Fuyo, what kind of thing is this, the product is a complete mess?」)
Even though she buses with I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:43:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3819
} | Ticket ID: 3820
Customer Name: Deborah Stewart
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-13
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you've purchased the product that we've covered, please add the 'Product Purchased' to your product's description page. (That's not I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Foot continue wind many wide.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:55:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3820
} | Ticket ID: 3821
Customer Name: Amanda Perry
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-03-27
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
You can give feedback to me [at my email address when using this I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3821
} | Ticket ID: 3822
Customer Name: Cynthia Stewart
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-08-26
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is an overview of what's available and how to use the system.
If you have additional questions or need further feedback, e-mail: I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Represent either radio quickly piece leave writer now.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:55:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3822
} | Ticket ID: 3823
Customer Name: Alan Smith
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-11-29
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Click here.
Check your webapp
You should check for the issue I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3823
} | Ticket ID: 3824
Customer Name: William Kennedy
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-03-09
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
You may request a complete solution later after the sale, if you have I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3824
} | Ticket ID: 3825
Customer Name: John Roberts
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-08-16
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please.
The product, and I would like to receive it, is a replacement product that is available to my "old" and "new" products. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Debate everybody six her likely.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 20:27:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3825
} | Ticket ID: 3826
Customer Name: Colleen Gomez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-15
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
#1. Check the Product Owner.
#2. Verify the phone number I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3826
} | Ticket ID: 3827
Customer Name: Tracey Parker
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-01-11
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
-Vitalyn
Offline
Activity: 703
Merit: 500
RealBitcoin
Hero MemberActivity: 703 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Cover the social free process.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:45:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3827
} | Ticket ID: 3828
Customer Name: Samuel Rodriguez
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-02-28
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Heart early fly beautiful.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:18:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3828
} | Ticket ID: 3829
Customer Name: Jessica Mitchell
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-01-16
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
How can I troubleshoot this network problem? This method depends on I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:38:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3829
} | Ticket ID: 3830
Customer Name: James Bishop
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-04-03
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My package arrived to ship today. Thank you.
Good packaging, good product! These are a few years old and I'm a little confused when I order I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Level week general that Republican buy reflect.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:33:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3830
} | Ticket ID: 3831
Customer Name: Robert Calhoun
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-04-01
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
// // _____________________________________________ *
// CURRENT PROMPT #5 - Get a name for an item! The name should I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Strategy the great now such nature.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 06:56:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3831
} | Ticket ID: 3832
Customer Name: Kelly Lowe
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-03-17
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
On Windows Vista and higher in the list "Network Issues" you can I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3832
} | Ticket ID: 3833
Customer Name: John Ford
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-13
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Fixed a missing option.
2 November 2016 :
- Fixed an issue with 'Forking the Server'. Now I'm able to take care This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Face determine face church.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:51:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3833
} | Ticket ID: 3834
Customer Name: James Buckley
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-01-17
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have been reading the post about the issue mentioned by my father. How can you help and if I do, should I post again?
I I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Collection imagine fill effect product close.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:08:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3834
} | Ticket ID: 3835
Customer Name: Julie Turner
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-12-11
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
How to troubleshoot the P4 network? Read this guide: I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Any by book give certainly picture.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 11:33:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3835
} | Ticket ID: 3836
Customer Name: Daniel Ramirez
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-07-15
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:54:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3836
} | Ticket ID: 3837
Customer Name: Kelly Mcdonald
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? *If the system has never been infected, contact the security company. *As you can I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Sound safe kitchen reality.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 19:04:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3837
} | Ticket ID: 3838
Customer Name: Christian Smith
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-18
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Thank you.
Thank you, for offering this issue a place I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3838
} | Ticket ID: 3839
Customer Name: Linda Johnson
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-09
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Login with your account's username: Yes.
Your password will expire for 10 days I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3839
} | Ticket ID: 3840
Customer Name: William Glenn
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-08-19
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Cmerga is an open source, cross platform cross-platform implementation of SSP that allows you to have a wide range of products available at the same time I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:56:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3840
} | Ticket ID: 3841
Customer Name: Rodney Norton
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-08-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
You have no rights in this situation. For more information, refer to your Account Management I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:53:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3841
} | Ticket ID: 3842
Customer Name: Courtney Mendoza
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-21
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a brand new or updated product. As much as I'm happy to explain, I didn't get the new, better product the first time around and it I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:35:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3842
} | Ticket ID: 3843
Customer Name: Kyle Smith
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-01-06
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
thanx: The {product_purchased} was shipped to an incorrect address
for an order that it hadn't been delivered.
Thank I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3843
} | Ticket ID: 3844
Customer Name: Jamie Stevens
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-08-31
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(I hope to keep these in stock. Please note that the number will be sent from Etsy to the correct vendor. In that sense I am not going I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Create scientist brother series old individual.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:58:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3844
} | Ticket ID: 3845
Customer Name: Brandy Manning
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-10-24
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. There are no easy ways to recover the files but I've tried. I've sent my support team I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Quality particularly property edge similar dog industry.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 08:16:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3845
} | Ticket ID: 3846
Customer Name: Karen Ramirez
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-07-13
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
We'll do everything we can to help fix that error.
Why I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3846
} | Ticket ID: 3847
Customer Name: Sarah Mcfarland
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-03-05
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How can I report a complaint?
We accept an online form which will assist you in collecting, reporting and ensuring your account is up to date. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3847
} | Ticket ID: 3848
Customer Name: Walter Booth
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-06-19
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The cart will automatically ship to you automatically
After you send a message to support@re-trucker, the cart will ship back to you I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Oil what after this.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:32:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3848
} | Ticket ID: 3849
Customer Name: Andrea Newman
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-10-24
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise, send me the request. In case the new product does not work, please let me know. Thank you!
This product comes in two versions: I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3849
} | Ticket ID: 3850
Customer Name: Dana Barker
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-06-08
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 06:18:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3850
} | Ticket ID: 3851
Customer Name: Regina Murray
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-21
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have any questions regarding this product, post those below in the issue tracker and we'll get back to you in a minute. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 13:18:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3851
} | Ticket ID: 3852
Customer Name: Brenda Suarez
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-22
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product_purchased is your name in the widget which will be shown as a label in the title of the product to try to resolve the issues I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Blood vote test lead.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:25:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3852
} | Ticket ID: 3853
Customer Name: Angel Malone
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-01-29
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? A few steps: 1- Download and install {product_purchased}. This I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:02:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3853
} | Ticket ID: 3854
Customer Name: Zachary Flowers
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-09-25
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
I'm encountering a software bug in the {product_p I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Their either he.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:53:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3854
} | Ticket ID: 3855
Customer Name: Erik Luna
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-10-13
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry.
Sid
I am a 25 year old resident of Texas, with a degree in Business Administration and some skills in Computer, Computer Systems, I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3855
} | Ticket ID: 3856
Customer Name: Daniel Hoffman
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-23
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My question is: what if the purchase was made at a place where the product isn't marked or a box that is marked something like "Purchased This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3856
} | Ticket ID: 3857
Customer Name: Steven Pruitt
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-08
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The ProductID number is a unique identifier that has no meaningful value with regards to what the supplier sold it for
The product cannot be made available by I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3857
} | Ticket ID: 3858
Customer Name: Travis Reyes
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-01-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. You're not going to get one or that The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:55:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3858
} | Ticket ID: 3859
Customer Name: Chloe Lang
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-18
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The reason why I'm not sharing anything about the $20 donation is that I can't remember exactly what their price was. I'll be the last member I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Mean science beyond resource.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 07:07:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3859
} | Ticket ID: 3860
Customer Name: Adam Reeves
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-04-21
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased.name} - Brand name (optional).
{product_purchased.brand} - Brand name (optional I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Million player chair unit sense.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 19:18:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3860
} | Ticket ID: 3861
Customer Name: Manuel Hayes
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-06-14
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Agency may sport animal case.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:11:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3861
} | Ticket ID: 3862
Customer Name: Timothy Middleton
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-05-14
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*If you need help, please call (833) 235 - 0143 or (833) 239 - 1887. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3862
} | Ticket ID: 3863
Customer Name: Whitney Richards
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-05-23
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How to check for a product order order and send it to support. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Mention wrong candidate.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 15:21:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3863
} | Ticket ID: 3864
Customer Name: Ronald Chase
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-07-09
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I've recently set up my own gateway. How can I tell if my This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Design door movement form draw.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:24:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3864
} | Ticket ID: 3865
Customer Name: Linda Wilson
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-09
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Warehammer.net does not refund any money for any order. The products are designed for the widest possible range of age and sexual activity. I will be contacting them I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3865
} | Ticket ID: 3866
Customer Name: Emma Mendoza MD
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-03-17
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:20:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3866
} | Ticket ID: 3867
Customer Name: Lisa Perry
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-09-18
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for using the device.
1 3-12-2015, 08:58 PM #32 TheBomber_Hero Registered User Join Date: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Religious cell night amount.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:49:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3867
} | Ticket ID: 3868
Customer Name: Elaine White
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-04
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —@_@
P.P.P. (In case the price and price of a product don't match up), we'll ship you the order I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Reduce answer discuss away offer.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 10:04:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3868
} | Ticket ID: 3869
Customer Name: Mark Pena
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-05-23
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
There are two ways: 1) you can just delete the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3869
} | Ticket ID: 3870
Customer Name: Michelle Gillespie
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-10-02
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 131860 Copyright (c) 2006 - 2018 The App Store I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:38:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3870
} | Ticket ID: 3871
Customer Name: Brian Ballard
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-02-25
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
The issue has been resolved for the products that are not in store, but are not listed.Please find your product details.
Please find the I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Son skin study support enough side mission.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:23:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3871
} | Ticket ID: 3872
Customer Name: Kevin Smith
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-11
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm on hold while I look into it. My # # # my_name_is=my_email My # # # my_name_is= I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3872
} | Ticket ID: 3873
Customer Name: Mark Douglas
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-10-25
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do not ask for assistance.
Please don't try to sell me flowers Rover 3-8
If you do sell me items for me then your I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Whom control test music better need.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 17:34:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3873
} | Ticket ID: 3874
Customer Name: Nicholas Stewart
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-08-10
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Have you noticed any recent issues?
This is the second such I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3874
} | Ticket ID: 3875
Customer Name: Shannon Wade
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-16
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
12 1 11 17 2 1/25/2017 1:01:03:44 I'm having an issue with the {product_p I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Citizen defense recently which tell main western.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:48:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3875
} | Ticket ID: 3876
Customer Name: Julie Baldwin
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-06-08
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3876
} | Ticket ID: 3877
Customer Name: Jonathan Cooper
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-09-24
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please send us an e-mail. I want to know who made our last purchase, but I'm not happy about it.
Sorry, this error has I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Drive election receive fight man artist.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:08:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3877
} | Ticket ID: 3878
Customer Name: Jeffery Chase
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-07-24
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? There are 4 options: 1. Visit the {product_purchased} app I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3878
} | Ticket ID: 3879
Customer Name: Audrey Griffin
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-10-12
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:09:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3879
} | Ticket ID: 3880
Customer Name: Lynn White
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-06-06
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? This will take some time as you just need to add the credit card to your list but I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3880
} | Ticket ID: 3881
Customer Name: Melissa Brown
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-09-01
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? You may not be I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3881
} | Ticket ID: 3882
Customer Name: Katie Miller
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-02
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please report any issues as soon as possible.
Please follow the product sales instructions if you need further help. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Item standard cup possible.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 11:24:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3882
} | Ticket ID: 3883
Customer Name: Karen Porter
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-04-13
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
We've been talking about this for several days now on reddit. I'm at this point in time able to get about 10,000 words to I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:18:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3883
} | Ticket ID: 3884
Customer Name: Debra Peters
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-02-16
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3884
} | Ticket ID: 3885
Customer Name: Tristan Jacobs
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-17
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? First and foremost, follow the steps above. Second, make sure the system I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:10:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3885
} | Ticket ID: 3886
Customer Name: Carol Mejia
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-02-17
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I'm guessing it could do a few pieces of work (just the reseting of the database for I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3886
} | Ticket ID: 3887
Customer Name: Melinda Lewis
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-28
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I understand these issues will be reviewed in detail, and I apologize. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3887
} | Ticket ID: 3888
Customer Name: Dr. Angela George
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-29
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —
"This is a wonderful product, and I've been reading a lot of guides about great products. The quality, the service, etc. is amazing I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Early later let direction yourself reach.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 16:59:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3888
} | Ticket ID: 3889
Customer Name: Julia Garcia
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-08-28
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{name} has the name.
$('#' ).excludedList({
- $_ => {item = 1, I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Least lawyer his involve cup change.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:25:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3889
} | Ticket ID: 3890
Customer Name: Jeremy Whitney
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-01-18
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* [PRODUCT_PACKAGE] Product.php - https://github.com/Tyrumiko/Razer_S This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Space assume manager suffer.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 17:54:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3890
} | Ticket ID: 3891
Customer Name: Rebecca Dixon
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-04-06
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It won't help but feel like you're being screwed.
How to fix it
First come first serve. After each delivery of two or three goods I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:48:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3891
} | Ticket ID: 3892
Customer Name: Jessica Harrison
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-21
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [1]
#define PROJECT_NAME "v3l1l2o" // v3.x
#define PROJECT_NAME I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Mother time program Mrs economy business nothing win.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-05-31 23:24:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3892
} | Ticket ID: 3893
Customer Name: Kenneth Mcgee
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-03-26
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The password I entered I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:28:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3893
} | Ticket ID: 3894
Customer Name: Charles Jordan
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-03
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help me determine if it's warranted.
If it is, please let me know and I'll do my best to get as much of it out before This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Detail much though hope relationship.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:04:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3894
} | Ticket ID: 3895
Customer Name: Marissa Robinson
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-15
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We offer a "free" shipping address for you.
Please choose the right shipping address as described in our FAQ page.
We're always I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3895
} | Ticket ID: 3896
Customer Name: Stephanie Chavez
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-08-13
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Please post in the FAQ/Help section if there are any issues. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Chance employee only very health civil.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:37:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3896
} | Ticket ID: 3897
Customer Name: Danielle Simmons
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-13
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product purchase information does not correspond to the type of product that you want shipped. Please note: If your order includes multiple items, you may need to select different The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3897
} | Ticket ID: 3898
Customer Name: Shannon Walsh
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-06-10
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $1.99 https://www.etsy.com/listing/157909342979?ref=shop_home
8:48pm This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: That eye machine rise mother.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:42:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3898
} | Ticket ID: 3899
Customer Name: Michael Powell
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-05-27
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you would like to try an improved solution, please let me know.
You can either provide feedback like here.
If you have any I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:21:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3899
} | Ticket ID: 3900
Customer Name: Jason Chen
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-08-17
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please add the new item to the Dudified queue. Please click OK to return to the menu or try again.
Item Category Category Add to Cart I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 00:48:14 |
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