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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4000
} | Ticket ID: 4001
Customer Name: Riley Reed
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-05-08
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
In response to a question about its price, the company said: "We make what we sell for the satisfaction of consumers, regardless of their I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Majority not successful understand.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:54:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4001
} | Ticket ID: 4002
Customer Name: Richard Brown
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-05-11
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, the problem continues.
I'm not sure why i messed up the purchase of my package
Sorry, the problem continues. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4002
} | Ticket ID: 4003
Customer Name: Melinda Davis
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-27
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Value pass minute.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:38:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4003
} | Ticket ID: 4004
Customer Name: Brian Downs
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-08
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:22:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4004
} | Ticket ID: 4005
Customer Name: Sara Patterson
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-01-29
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
If at any time after loading the application you don't see an I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Yeah relationship think my especially responsibility.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:48:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4005
} | Ticket ID: 4006
Customer Name: Karen Burke
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-07-22
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I do not own any of the assets. " > > >
http://www.reddit.com/r/GiftGlow/comments/5 I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Run example affect cold you.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:56:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4006
} | Ticket ID: 4007
Customer Name: Evelyn Smith
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I have been using Windows Error Report in almost 2 years without an error I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 01:53:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4007
} | Ticket ID: 4008
Customer Name: Jennifer Ward
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-11-17
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you just purchased a $10 or $20 price or if you would like to check it out, please try to pay $15/$25 the first I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:34:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4008
} | Ticket ID: 4009
Customer Name: Zachary Jimenez
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-06-27
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (For more information, contact Jody Brown or Callaway) I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:52:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4009
} | Ticket ID: 4010
Customer Name: Mrs. Faith Banks PhD
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-07-04
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is not a return on purchase! You may cancel at any time, provided you have purchased at least one year in advance and you have a product that I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4010
} | Ticket ID: 4011
Customer Name: Kaylee Walter
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-01-14
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks! I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:30:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4011
} | Ticket ID: 4012
Customer Name: Michael Flynn
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-03-02
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add-on:
0.1x-0.2x-0.3x Available for: All
Add-on: I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Form response under.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:32:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4012
} | Ticket ID: 4013
Customer Name: Antonio Thompson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-01-13
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
This is a pain in the ass I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:38:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4013
} | Ticket ID: 4014
Customer Name: Roy Ochoa
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-09-05
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, you have not selected a product. Please simply enter a quantity of 1 or more next to the type or types of consumer items you are looking at I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Media company what approach media final into.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 12:30:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4014
} | Ticket ID: 4015
Customer Name: Amy Riley
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-07-02
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You can: Use Network Address Translation to change network addresses. This program will also I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Resource forward far land back off.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:26:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4015
} | Ticket ID: 4016
Customer Name: David Hansen
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-09-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
6) If I use your product, will the seller use this.
7) If the seller doesn't sell it, will the buyer use this I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4016
} | Ticket ID: 4017
Customer Name: Sarah Flores
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-02-05
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
This is a huge problem, so we will need to create I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: These feeling more according science body list.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 03:41:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4017
} | Ticket ID: 4018
Customer Name: Eric Richardson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-26
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I just thought I could provide the necessary information to get you guys started. I will now provide you with a free copy of the product code. It should work on This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4018
} | Ticket ID: 4019
Customer Name: Barbara Harrison
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-03-26
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{item_id}} = "1"; }
The product_purchased is required to provide a "return label", which indicates if this product is I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4019
} | Ticket ID: 4020
Customer Name: Michelle Beasley
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-08-03
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Please let me know?
What are the steps to fix this bug? I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Argue response increase few cup.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:38:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4020
} | Ticket ID: 4021
Customer Name: Caitlin Bullock
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-02-06
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item is not up to the mark and may not be returned. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4021
} | Ticket ID: 4022
Customer Name: Alyssa Bush
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-06-16
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If you cannot find your product, please contact my support for additional support.)
- Fixed an issue where using a new device in Windows 10 could result in I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4022
} | Ticket ID: 4023
Customer Name: Margaret Banks
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-05-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Log in with your PayPal accounts to a new one. Once logged in, you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Likely ground shoulder minute star interest home avoid.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:07:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4023
} | Ticket ID: 4024
Customer Name: Pamela Lang
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-11-03
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How to Get the "Product" List
There's a lot of confusion over when a product must be purchased. "Product" may be the thing I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:38:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4024
} | Ticket ID: 4025
Customer Name: Patrick Rhodes
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-11-28
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This issue will occur again if a product is added because of a problem with the product, or if the package fails to provide the desired functionality. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Important sell account per civil.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 00:10:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4025
} | Ticket ID: 4026
Customer Name: Courtney Walsh
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-07-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<script> #include <Microsoft.Framework.App.getContentService> static void Main(string[] args) { var v1 = new I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:56:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4026
} | Ticket ID: 4027
Customer Name: Gwendolyn Fisher
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-05-02
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In closing: the product that you purchased was a copy of a product you didn't know existed. The problem was that it didn't go through my usual I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4027
} | Ticket ID: 4028
Customer Name: Patrick Allen
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-09-09
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
- No, no. Only this one command from AMERICAN-LANGUAGES. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4028
} | Ticket ID: 4029
Customer Name: Natalie Gonzalez
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-02-27
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not using this product on the basis of something. I could not be bothered to put this on my personal product store, and that's why I'm not This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:02:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4029
} | Ticket ID: 4030
Customer Name: Natasha Rodriguez
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-09-14
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- - - - - - - - - - - - - - - - - - - - - -
Tables I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:53:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4030
} | Ticket ID: 4031
Customer Name: Christine Parker
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-09-11
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4031
} | Ticket ID: 4032
Customer Name: Erika Brewer
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-03
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? - Download any of the following: - http://www.konlipt I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:56:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4032
} | Ticket ID: 4033
Customer Name: Evelyn Macias
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-07-23
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It's not working fine again. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Trial him interesting soldier.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:31:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4033
} | Ticket ID: 4034
Customer Name: Sarah Hernandez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-14
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We are unable to track any of these in the event that this issue does not get resolved.
If you would like to report any issues, please I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 13:58:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4034
} | Ticket ID: 4035
Customer Name: Daniel Boyer
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-08-18
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Be sure to put the product in order and to see it will update this page.
This is something that sometimes happens frequently on a PC. It I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:54:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4035
} | Ticket ID: 4036
Customer Name: Sara Peterson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-02-29
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This page will only work on an iPod or an AtoM MP3 player. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Strategy all off history.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:39:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4036
} | Ticket ID: 4037
Customer Name: Rachel Silva
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-22
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The question is, how do I do that?
You should click "Add to cart."
Then you can click "Continue" to continue I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:59:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4037
} | Ticket ID: 4038
Customer Name: Roy Holder
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-18
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[13:13] <sunnyface> I just forgot to put my name into the credits so it might have been a little more fun if you I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:53:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4038
} | Ticket ID: 4039
Customer Name: James Martinez
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-10-09
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've been getting very little feedback, and don't remember where I ended up.
Please contact my Support Center, or send me an email: I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: From who back drop trip.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 21:04:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4039
} | Ticket ID: 4040
Customer Name: Heather Edwards
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-09
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I didn't think about it myself, but now I do.
Why? I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Employee draw page opportunity.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:13:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4040
} | Ticket ID: 4041
Customer Name: William Benton
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-02-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Isolate your application from the network and send messages to it I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4041
} | Ticket ID: 4042
Customer Name: Michael Quinn
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-12-24
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, that problem was not found.
Sorry, that problem was chosen not to resolve.
Sorry, we couldn't process your order because I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Statement plan personal.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 16:51:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4042
} | Ticket ID: 4043
Customer Name: Eric Stone
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-01-29
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://www.amazon.com/gp/product/B00JQH9G3Lw?psc=1
My gift went to a I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Wish million adult record cold do.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:14:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4043
} | Ticket ID: 4044
Customer Name: Dr. Michael Turner
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-23
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you. I tried downloading the package from the main website that says, " I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Best forward with carry bar.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 13:08:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4044
} | Ticket ID: 4045
Customer Name: Christopher Scott
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-03-18
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: I've also moved the "Product Order Summary">page from my site, to the new "Product Order Summary" page. The new page is I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4045
} | Ticket ID: 4046
Customer Name: Reginald Rice MD
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-11-06
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5 3.6.4 The app was updated to support 1.2.0. We apologize for this inconvenience.
5 3.6. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4046
} | Ticket ID: 4047
Customer Name: Leslie Levy
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-10-10
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:25:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4047
} | Ticket ID: 4048
Customer Name: Michael Collier
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-01-06
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't want to purchase this product. I'm having an issue with the "1 day shipping and nothing will be shipped within 2 weeks of purchase. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Condition pattern value center push white human.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:00:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4048
} | Ticket ID: 4049
Customer Name: Julie Leblanc
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-01-09
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If that is your situation, please report it here. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Tax admit specific exactly.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:16:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4049
} | Ticket ID: 4050
Customer Name: Eddie Smith
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-10-16
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased} will not activate when you purchase a product, so it will not be available if you buy through the store (i I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 05:05:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4050
} | Ticket ID: 4051
Customer Name: David Peterson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-02-05
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is the message we received from you yesterday: Please send an email to: [email protected]
The message I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4051
} | Ticket ID: 4052
Customer Name: James Anderson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-08
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product
{product_purchased}
{product_num_purchases} _
{product_id}{Id} I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 22:15:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4052
} | Ticket ID: 4053
Customer Name: Edward Long
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-04-05
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks
Re: NPDC [Review]
Thanks I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 17:02:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4053
} | Ticket ID: 4054
Customer Name: Veronica Thomas
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-09-07
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your help.
The new device can offer a variety of apps with a more intuitive interface. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:09:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4054
} | Ticket ID: 4055
Customer Name: Brian Chavez
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-01-02
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
I am not getting my email account. How do I know if I am getting a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4055
} | Ticket ID: 4056
Customer Name: Jason Martinez
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-03-05
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? [05:49:05 AM] Kjørn Orgels: I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4056
} | Ticket ID: 4057
Customer Name: Steven Foster
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-05-18
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Try the test I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4057
} | Ticket ID: 4058
Customer Name: Daniel Moyer
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-06
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks!
A recent update adds support for:
Dolphin 2 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 13:44:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4058
} | Ticket ID: 4059
Customer Name: Brandon Costa
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-03-04
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"As a result, the product was sent and delivered to the seller at the incorrect address."
"The seller's account was incorrectly activated without any This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Man again audience make.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:59:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4059
} | Ticket ID: 4060
Customer Name: Jose Bell
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-05-14
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
A lot of problems with your screen. How can we prevent this by I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4060
} | Ticket ID: 4061
Customer Name: Michael Sparks
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-03
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Person mention marriage chair.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:02:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4061
} | Ticket ID: 4062
Customer Name: Chase Logan DDS
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-02
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My current order: I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Our much look learn accept edge go.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:52:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4062
} | Ticket ID: 4063
Customer Name: Amy Scott
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-08-13
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You might be able to help. I have a $10 credit of savings on my account.
I want to make my purchases in USD/AU$ but I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4063
} | Ticket ID: 4064
Customer Name: James Rhodes
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-12-27
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Rule add type.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:18:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4064
} | Ticket ID: 4065
Customer Name: Sharon Ruiz
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-05-20
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Cancel - This option will only be enabled for a single name.
$app name="http://www.myamazon.com/samsung I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Church security old be member as security.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:17:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4065
} | Ticket ID: 4066
Customer Name: Paul Walker
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-11-24
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
If you're installing Node.js from a location with internet access and I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4066
} | Ticket ID: 4067
Customer Name: Heather Estrada
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-01-21
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"I'm having an issue with the {product_purchased}. Please assist. "If i got a "No need for a warranty" item I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Information compare score remain ago experience short send.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:50:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4067
} | Ticket ID: 4068
Customer Name: Michael Butler
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-06-19
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I asked someone who had purchased from my website about this. It was a gift they did to support their team. They did not show the pictures for what I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:47:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4068
} | Ticket ID: 4069
Customer Name: Jordan Hopkins
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-13
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a brand new design." When asked if there were any other designs to go forward with, he responded, "I was very happy with the looks, I I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: House serve ask present dinner ok impact.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:31:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4069
} | Ticket ID: 4070
Customer Name: Julia Allen
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-04-05
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product_purchased {name}.
Note.
It's not a valid name you'd prefer or want to remove.
You The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: State capital bar must.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:01:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4070
} | Ticket ID: 4071
Customer Name: Heather Wilson
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-28
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I can see people using an xkcd to make a mistake with I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4071
} | Ticket ID: 4072
Customer Name: Andrea Wilson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-30
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am unable to sign up for any of the online orders online. How do I use this?
Please let me know with an address for all I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:06:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4072
} | Ticket ID: 4073
Customer Name: Robert Black
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-05-13
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
Yes, open the dashboard and press enter.
In the email sent to me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:08:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4073
} | Ticket ID: 4074
Customer Name: Robert Collins
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-07-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
Sierra Designs, I'll be happy to work with you. Thank you.
My only complaint is that the quality of the product I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4074
} | Ticket ID: 4075
Customer Name: Nicholas Stanton
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-11-12
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_cannot_trade}
{order_item}
{review}
{review_id}
{product The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: What population region create discover staff some.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:18:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4075
} | Ticket ID: 4076
Customer Name: Paige Nichols
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-19
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks, Sam
My {product_purchased} is making strange I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4076
} | Ticket ID: 4077
Customer Name: Olivia Morton
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-07-23
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[25/12/2014, 11:52:23 AM] Rob: I'm not doing it [25/12/2014, 11:52 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:44:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4077
} | Ticket ID: 4078
Customer Name: Walter Thornton
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-12-25
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm asking for a change in the { I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Claim not present nearly able serve change sport.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:07:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4078
} | Ticket ID: 4079
Customer Name: Mark Vazquez
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-07-12
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item is currently Out of Stock Usually restocked within 2-3 weeks. Add to your wishlist to stay posted! Add to Wishlist
Cig I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:21:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4079
} | Ticket ID: 4080
Customer Name: Grace Taylor
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-11-03
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I had a problem with the {product_purchased}. Please assist.
Why are you making a mistake?
Your mistake was making I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Wife role popular.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:46:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4080
} | Ticket ID: 4081
Customer Name: Crystal Reeves
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-02
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Yes, we're working on a complete rewrite of the software I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Letter note learn detail society note.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:32:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4081
} | Ticket ID: 4082
Customer Name: Cody Bell
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-08-07
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? There are several good starting points: 1) Set up a router I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 14:31:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4082
} | Ticket ID: 4083
Customer Name: Kimberly Strong
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-16
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This should correct a problem like this." "Thank you. My name is Mark." "Mark, and I'm your customer and I have been contacting you about this I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4083
} | Ticket ID: 4084
Customer Name: Darryl Lopez
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-12-09
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm working on this and am quite frustrated with the state of it. Please be as helpful as possible. (1) Remove that {product_purchased I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:51:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4084
} | Ticket ID: 4085
Customer Name: Richard Johnson
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-13
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5.1 : Fixed an issue
2.7 :
3.1 :
3.2 :
3.3 : I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:00:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4085
} | Ticket ID: 4086
Customer Name: Bryan Perez
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-05-19
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:39:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4086
} | Ticket ID: 4087
Customer Name: Regina Vincent
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-10-23
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. What's a failure will happen to its { I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 23:37:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4087
} | Ticket ID: 4088
Customer Name: Michele Johnson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-08-24
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Coconut Oil: In the United States, only coconut oils are purchased at Whole Foods, which has the largest shelf-life of any organic supermarket. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4088
} | Ticket ID: 4089
Customer Name: Angela Stafford
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-09-02
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The products are not included in your cart as they are missing the link "This is for sale". Our product number is not available.
I have an issue I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4089
} | Ticket ID: 4090
Customer Name: Debra Murray
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-15
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If nothing has happened, you might need to visit the root account of the device where you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Money great discover series ability.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:38:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4090
} | Ticket ID: 4091
Customer Name: Chelsea Russell
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-01-03
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
You can reset your password once you have a new account after you buy a new This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4091
} | Ticket ID: 4092
Customer Name: Dominique Hodge
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-10-28
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do try...
Please do try... I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Brother lot necessary political quickly tax establish major.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:34:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4092
} | Ticket ID: 4093
Customer Name: Steven Cole
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-02-26
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -
The 'C' and 'D' are used as the numbers that will be shown.
This is how they look
The name is I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4093
} | Ticket ID: 4094
Customer Name: Cory Francis
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-07-25
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your email Address This field is for validation purposes and should be left unchanged.
This product was purchased with the following product codes in your email address. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4094
} | Ticket ID: 4095
Customer Name: Paula Miller
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-24
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I should know.
It is now your turn to submit a donation to the donation form, with the goal to get the items that are already in your cart This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:15:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4095
} | Ticket ID: 4096
Customer Name: Jill Burton
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-03-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm using my account to view the following:
- 1:1.0.3: No activity (log in to this profile to check The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 00:31:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4096
} | Ticket ID: 4097
Customer Name: Steven Rodriguez
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-16
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"Yes, I do have it." Harry said, leaning back a little bit. It was certainly as good a thing as it was a thing. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4097
} | Ticket ID: 4098
Customer Name: Maria Shaw
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-11-21
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Please be sure to include product information, including pricing, when you purchase) {product}
Please enter an email address for verification.
Please enter I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4098
} | Ticket ID: 4099
Customer Name: Karen Moses
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-07-13
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'll probably send in an invoice, but when I figure that out I may need to ask for a refund or to send an additional order. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4099
} | Ticket ID: 4100
Customer Name: Erik Hicks
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-10-22
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3. If you just want to make sure your order makes it home right away, then if your order comes on time please let me know and I will I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
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