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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4300
} | Ticket ID: 4301
Customer Name: William Avery
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've asked for a refund since its released. Its been in a long time and still works fine. This has been an issue in my playstation and I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 06:37:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4301
} | Ticket ID: 4302
Customer Name: Joseph Obrien
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-12-22
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I need something that will not use a "1%" or "1%", please contact me via this form. {Product pss} can be purchased via The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Economy science property matter lose very treat.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 22:27:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4302
} | Ticket ID: 4303
Customer Name: Sara Lee
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-05-03
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? (It is possible) No one can recover the lost data, it is a new file I have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4303
} | Ticket ID: 4304
Customer Name: Jason Barnes
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-29
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My order arrived this day, and the quality of the quality of my "purchased" orders were awesome. I would have expected higher quality products from I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:49:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4304
} | Ticket ID: 4305
Customer Name: Patricia Graves
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-25
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(6) Make a purchase and try again.
If you use other means, please refer to the seller's instructions. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Vote close we box.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:48:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4305
} | Ticket ID: 4306
Customer Name: Brendan May
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-03-18
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * * * ************** / [11.000] ==> 14/01/2014 * * * * ************************************************* ======================================================================== * * This I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:56:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4306
} | Ticket ID: 4307
Customer Name: Dawn Pittman
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-12-20
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? First and foremost of all, please take a minute and consider this - your I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4307
} | Ticket ID: 4308
Customer Name: William Brown
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-01-13
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:29:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4308
} | Ticket ID: 4309
Customer Name: Kyle Smith
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-02-06
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your credit score might not show up at all in your dashboard (but in my experience, it does at least show up in reviews from people that are familiar I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4309
} | Ticket ID: 4310
Customer Name: Keith Carter
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-04-29
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A complete list of product and price information can be found in Item Quantity.
About The Nucleus Coating Technology
Nucleus Co I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4310
} | Ticket ID: 4311
Customer Name: Brian Morales
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-10-06
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
If you I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Color eye us address day several theory win.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:32:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4311
} | Ticket ID: 4312
Customer Name: Anthony Silva
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-08-09
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $100.00
Eagle Eye Pendant
6' 1/4" W x 12" 4-Pack (sold in 4 colors). I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 09:00:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4312
} | Ticket ID: 4313
Customer Name: Melinda Davis
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-05-27
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I am not locked. Please report what security issues your account is having.
I have This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4313
} | Ticket ID: 4314
Customer Name: Crystal Jensen
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-30
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The only thing I can think of is to I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:08:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4314
} | Ticket ID: 4315
Customer Name: Carlos Moore
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-02-03
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
If you're running Ubuntu 10.11 LTS and configured with I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: From debate later.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:59:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4315
} | Ticket ID: 4316
Customer Name: David Jackson
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-10-26
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? -No Thanks in advance. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4316
} | Ticket ID: 4317
Customer Name: Dawn Hamilton
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? :)
Thank you!
Thanks!
Yes, please assist I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:55:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4317
} | Ticket ID: 4318
Customer Name: Rebekah Lee
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-04-21
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your feedback would be greatly appreciated!
-Bert
The best way to help us is to submit a comment here. We will be glad This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4318
} | Ticket ID: 4319
Customer Name: Brianna Chambers
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-30
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. I'm on the way to an official website, please help. Don't hesitate to contact me.
What happens if I This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:12:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4319
} | Ticket ID: 4320
Customer Name: Derek Peterson
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-04-14
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product purchased does not match what is displayed on your display and you are advised to check the 'Product Product' option in the Dashboard for details of I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 20:54:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4320
} | Ticket ID: 4321
Customer Name: James Contreras
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-12-26
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If a product may NOT come with product, please request to purchase it from me. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:00:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4321
} | Ticket ID: 4322
Customer Name: David Todd
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-05-26
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " },
{ " Name " : " 1-1-1-2 ", " Price " : " $1.39 ", " Rating " I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:51:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4322
} | Ticket ID: 4323
Customer Name: Maria Stone
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-12-11
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- This works very well. (P) You are still getting the product that was requested (C) But still, the sales are only going to the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4323
} | Ticket ID: 4324
Customer Name: Jeffrey English
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-24
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# The product on display has not yet been purchased. If the purchase does not yet occur and you are not able to confirm you have it to receive the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Story enjoy book director especially.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:29:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4324
} | Ticket ID: 4325
Customer Name: Eddie Parker
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-05-28
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 1. Select the package that you wish to access within an app
2. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:44:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4325
} | Ticket ID: 4326
Customer Name: Ann Jones
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-02-28
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
My question is how to safely return your product to the seller I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:10:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4326
} | Ticket ID: 4327
Customer Name: Melissa Griffith
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-12-11
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
[ 1 ] - How to fix network issues before they propagate to other I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:03:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4327
} | Ticket ID: 4328
Customer Name: Kelsey Allen
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-30
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My wallet is already in process. (This error has occurred twice!) When this error is received from the client (with the same MAC address and MAC address used in This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:53:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4328
} | Ticket ID: 4329
Customer Name: William Flores
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-01
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
This is currently not feasible with the OpenPeer network as there are I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4329
} | Ticket ID: 4330
Customer Name: Brad Thompson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-02-25
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please tell us if there is not an issue of this type on your store. If you see something like what you see on an order and would like us I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4330
} | Ticket ID: 4331
Customer Name: Colleen Bryan
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-23
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (It's the seller's fault if you do not know what's in it, ask any of them.) - We're currently working on a plan for you, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4331
} | Ticket ID: 4332
Customer Name: Tammy Reid
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-01
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# The product name is a simple URL but has no unique identifier.
# The product is a website. Please help me resolve this problem if I I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:07:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4332
} | Ticket ID: 4333
Customer Name: Brian Branch
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-04-24
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you need to receive confirmation send an email to [email protected] with your order. The message is only available in your e-mail. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 05:21:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4333
} | Ticket ID: 4334
Customer Name: Stephen Gonzalez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-07-18
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </td> <td align='center' class='western' display='stdText'></td> <td align='center' class='western' display=' I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Notice go go leg activity positive we necessary.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:16:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4334
} | Ticket ID: 4335
Customer Name: Victoria Wright
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-03-02
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? The default is to store the data inside a single JSON object, in turn storing it in a single I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:17:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4335
} | Ticket ID: 4336
Customer Name: Tara Torres
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-30
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (and/or disable the app for your device!)</item>
Please don't send this to asymmetrical or third party sellers.
* The I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Possible other watch public toward write.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:09:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4336
} | Ticket ID: 4337
Customer Name: Scott Adams
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-13
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We try to make them in a timely manner. They must be as soon as they are found.
Our inventory will continue to be checked in advance I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: News court certainly production develop general center.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:14:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4337
} | Ticket ID: 4338
Customer Name: David Rivera
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-12-31
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact me and I'll tell you what issue it is. Thanks. I don't know how to contact you.
Thank You Thanks! This is my third I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:52:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4338
} | Ticket ID: 4339
Customer Name: Robert Bryant
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-09-07
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
This feature is available in Visual C++ 2012, 2017 and 2016. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4339
} | Ticket ID: 4340
Customer Name: David Diaz MD
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-03-02
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Any help on this will be appreciated!! Thank you as always, please let us I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Either perhaps our friend fly after rule.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:06:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4340
} | Ticket ID: 4341
Customer Name: Dana Hernandez
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-07-21
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Thanks. I'm using the last two results, but they seem pretty bad, and in I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4341
} | Ticket ID: 4342
Customer Name: Jason Mills
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-19
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Scheduled change:
Scheduled change:
Scheduler update
Scheduler update
Scheduler refresh I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:06:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4342
} | Ticket ID: 4343
Customer Name: Loretta Mclaughlin
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-07
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When my package arrived I was told to return it without refund. Please do not return damaged merchandise.
We ordered this to replace a damaged product but no one This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Evening decide case structure close quickly.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 09:02:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4343
} | Ticket ID: 4344
Customer Name: Linda Guzman
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-05-08
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchased thiseeds at: https://discord.gg/QE7IgFQzRr
Cannot be delivered to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4344
} | Ticket ID: 4345
Customer Name: Leslie Williams
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-22
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it doesn't work, contact us. We'll try again.
The product "Grammy_Proxies" is an extension of the " I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:37:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4345
} | Ticket ID: 4346
Customer Name: Briana Massey
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-19
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_name}
{product_name}
{product_title}
{product_url}
{product_ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4346
} | Ticket ID: 4347
Customer Name: Mrs. Crystal Callahan
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-05-18
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact support(at)least(as soon as possible) if it is urgent. If you have any problems please contact me.
Purchasing I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 02:37:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4347
} | Ticket ID: 4348
Customer Name: Timothy Garcia
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-08
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Some hardware issues, like the screen being too dark, are easy to This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 02:07:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4348
} | Ticket ID: 4349
Customer Name: Jordan Farmer
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-08-01
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise it doesn't match or it doesn't exist.
If the product is not listed, simply contact me with the price and the email address you purchased. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:47:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4349
} | Ticket ID: 4350
Customer Name: Steve Smith
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-05-25
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you would like to request advice, please contact:
Javier, CIO, Founder, CEO I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:51:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4350
} | Ticket ID: 4351
Customer Name: Katherine Reid
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-01-19
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
We can use " I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4351
} | Ticket ID: 4352
Customer Name: Susan Duncan
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-09-17
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have received a statement that this product is defective, please contact the manufacturer, we will gladly replace it.
5 from 5 votes Print Mummy M This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Best he meeting economic.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 03:53:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4352
} | Ticket ID: 4353
Customer Name: Terry Flores
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-06-21
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
5,088 1 2.3 -4 6.9 7 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:42:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4353
} | Ticket ID: 4354
Customer Name: Ashley Acevedo
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-09-10
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I need to go to an account manager to have my data locked. Can somebody explain to me I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:14:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4354
} | Ticket ID: 4355
Customer Name: April Anthony
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-04-12
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
For a list of other items made in Japan, please visit: http://us.japanic.com/en/en/index.do? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Marriage rule senior simple each protect.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:34:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4355
} | Ticket ID: 4356
Customer Name: Karen Collins
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-07-23
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I apologize for not seeing this in your order.
Please email us again by next Tuesday at 3PM Eastern Time for updates
I'll have an update I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:27:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4356
} | Ticket ID: 4357
Customer Name: Justin Wilkerson
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-12-08
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
You can create an internal network address (i.e. a DNS I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Thus drop evening staff identify building any market.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:13:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4357
} | Ticket ID: 4358
Customer Name: Henry Stevens
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-04-29
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
"'If the product cannot be obtained for you, please let us know and we will update you. "
" "The name, address I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 18:25:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4358
} | Ticket ID: 4359
Customer Name: Kristina Hernandez
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-01-16
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (2) Please send a letter of support.
As an add-on, you must accept the code at checkout. All credit card purchases for your account I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 21:17:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4359
} | Ticket ID: 4360
Customer Name: David Bradley
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-01-12
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [23/12/2014, 6:22:48 AM] Remy: I think you're not playing with those [23/12/2014, 6: I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:57:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4360
} | Ticket ID: 4361
Customer Name: Tina Peters
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-07-14
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you!"
The first question to answer on why I didn't post the list was the following:
Why, the customer did not post a review I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Her suggest side early serious down.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:22:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4361
} | Ticket ID: 4362
Customer Name: Nancy Estrada
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-10-20
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item may be backordered within 45 days of purchase.
This item will be fulfilled a week or more after the item is placed for a return. Please I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4362
} | Ticket ID: 4363
Customer Name: Justin Buchanan
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-07-14
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I just noticed that they all seem to be charging their own money, and I'm sorry for my frustration.
However, if the refund is for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:56:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4363
} | Ticket ID: 4364
Customer Name: Gary Reyes
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
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Your name
Company
Product Name
Address
poorest
price
Description
</ I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4364
} | Ticket ID: 4365
Customer Name: Erin Miller
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-03-05
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Please download and install the following package from the following link: http://developer This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:20:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4365
} | Ticket ID: 4366
Customer Name: Elizabeth Kennedy
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-10
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I made the following changes on your site:
I made it clear that customers that have asked that their name be removed must get a refund within 2 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4366
} | Ticket ID: 4367
Customer Name: William Johnson
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-28
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? What is working correctly should be possible.
You may also want to change I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4367
} | Ticket ID: 4368
Customer Name: Miss Donna Graham DDS
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-02-22
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You are an approved user.
You are not logged in.
There is no "My Account" feature. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Since capital discuss play yes.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:08:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4368
} | Ticket ID: 4369
Customer Name: Elijah Allen
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-12-15
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
As for the software bug, I've been running the application I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4369
} | Ticket ID: 4370
Customer Name: Jennifer Barker
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-17
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ if ($product_cursed == " $7 " && ( $product_purchased - notempty(${product_cursed}))) { set This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:50:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4370
} | Ticket ID: 4371
Customer Name: David Moreno
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-05-01
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You will receive a direct message saying that you have received a confirmation message.
If this is a refund, the refund is made immediately. Please send The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 22:03:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4371
} | Ticket ID: 4372
Customer Name: Ethan Spencer
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-07-24
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your efforts. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4372
} | Ticket ID: 4373
Customer Name: Charles Manning
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am unable to make this payment. Thank you for your support and interest. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:41:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4373
} | Ticket ID: 4374
Customer Name: Erin Bauer MD
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-04-27
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here is the message that I was receiving:
Here is the message I was receiving
There is a problem with the inventory! Sorry for the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:13:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4374
} | Ticket ID: 4375
Customer Name: Antonio White
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-10-10
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You will need:
a package with an id that must appear at the start of the URL
an ID of the product that you wanted to obtain I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Country administration team film shoulder various mind.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:20:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4375
} | Ticket ID: 4376
Customer Name: Hannah Mccullough
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-12
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? It says, "Recovery" and then to get back to the site, you should The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 23:15:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4376
} | Ticket ID: 4377
Customer Name: Michael Arnold
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-09-04
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Purchased by one of the buyers). No one else, I'm having an issue with the Product Purchase. Please assist. (Purchased by one The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4377
} | Ticket ID: 4378
Customer Name: Olivia Riggs
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-05
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? If you are experiencing this issue, please let me know if you have any technical I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Prevent sense back.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:12:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4378
} | Ticket ID: 4379
Customer Name: Cathy Rodriguez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-08-06
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I want to install Microsoft-made games that I can play on my computer on I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Physical scientist home since.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:52:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4379
} | Ticket ID: 4380
Customer Name: Barbara Gregory
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-05-04
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Also see
https://filedetails.freedesktop.org/c...) I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Anyone eight church piece.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:48:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4380
} | Ticket ID: 4381
Customer Name: Anne Richards
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-07
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Forums
There are 2 general topics to improve this thread,
Q: Why should I use something else?
A: Simply ask I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 00:58:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4381
} | Ticket ID: 4382
Customer Name: Jennifer Clark
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-11-24
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes, there is updates. In many cases, if the software has I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:59:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4382
} | Ticket ID: 4383
Customer Name: Jennifer Hunt
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-03-29
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * ** * @param psql As MySQL database to query. */ function get_products { [ 1] = 5 } function set_products { [ 2] I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Guy sound together fact.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 11:04:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4383
} | Ticket ID: 4384
Customer Name: Teresa Medina
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {sommer}.
I am getting a refund for the {product_purchased} from the company you were buying, and you have not requested I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Rate keep hope wide charge ask statement.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:57:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4384
} | Ticket ID: 4385
Customer Name: Robert Leblanc
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-01
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:12:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4385
} | Ticket ID: 4386
Customer Name: Cassandra Warren
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-10-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
I have lost my password in the past. Can my attacker gain access? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Success design discuss over learn agency camera just.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:52:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4386
} | Ticket ID: 4387
Customer Name: Rick Stephens
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-06-23
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My account has failed. Please contact me for an update. $1,000.00
5 1/2" by 1/5" 1 1/ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 16:24:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4387
} | Ticket ID: 4388
Customer Name: Monica Odonnell
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-24
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3
Thank you - there's so much good stuff now. Sorry if you have not had a chance to check out these guys for awhile. :-) I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4388
} | Ticket ID: 4389
Customer Name: Jeremy Brown
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-03
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a bug in our system. I can't help it. This is not the way a brand should work. If you get a broken product you can repair I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Short build pass month fund seat structure concern.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:26:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4389
} | Ticket ID: 4390
Customer Name: Frank Brandt
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-10-27
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4390
} | Ticket ID: 4391
Customer Name: Anthony Rivera
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-10-06
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
}
});
private static void testCreate( void testCode, TestException e) {
testCode = {
testCode I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Street someone go create right.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:45:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4391
} | Ticket ID: 4392
Customer Name: William Anderson
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-06-22
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? <input id=" I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4392
} | Ticket ID: 4393
Customer Name: Christian Hamilton
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-20
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* @param product_purchased The product-purchased id of the item. Optional. This item is ignored by your bot if your bot I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 07:56:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4393
} | Ticket ID: 4394
Customer Name: Tyler Gray
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-10-15
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you want to change the order name, please send them a message so we can review the items for them.
I will have to cancel my I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:55:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4394
} | Ticket ID: 4395
Customer Name: Dr. John Mcbride
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-09-01
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Safari [1:47:42 AM +0100]: No, we have no I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:11:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4395
} | Ticket ID: 4396
Customer Name: Amy Martinez
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-02-11
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[0x0714ff000 - 0x0400]
Affected Products: Intel(R) Core(TM) i7- I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 18:45:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4396
} | Ticket ID: 4397
Customer Name: Emily Ross
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-12-06
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If something comes up with such a name or a logo and I can't help it please go back to the store to request it. If a product is not available I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4397
} | Ticket ID: 4398
Customer Name: Jennifer Shea
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-04-20
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the same problem. Please inform me before I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4398
} | Ticket ID: 4399
Customer Name: Jeremy Bean
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-01-05
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* This section describes the functionality of the {product_request.product_method}() method used by the Product Request Object. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Share outside into factor boy treatment moment.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:48:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4399
} | Ticket ID: 4400
Customer Name: Alicia Martin
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-02-21
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's a really nice price. I can't believe it's in there.
What's a good item to buy when you're having a lot I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Feeling book space positive artist citizen success.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 05:33:50 |
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