meta
dict
text
stringlengths
158
829
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4400 }
Ticket ID: 4401 Customer Name: Rebecca Smith Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-02-09 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable Javascript to view the comments powered by Disqus. Disqus This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Simply product though there bank too. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 14:51:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4401 }
Ticket ID: 4402 Customer Name: Elizabeth Berg Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-08-19 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? {Product Name}. To log into your {product_purchased} account, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 21:44:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4402 }
Ticket ID: 4403 Customer Name: Heather Leonard Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2020-09-25 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You have successfully completed this step. Note: The new instructions are for the new version of Microsoft Visual C++ 7.0 (10.0 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4403 }
Ticket ID: 4404 Customer Name: Steven Howard Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-09-06 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!" I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4404 }
Ticket ID: 4405 Customer Name: Patrick Davis Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-01-13 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Get half what million. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-05-31 23:53:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4405 }
Ticket ID: 4406 Customer Name: Derek Tucker Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-07-10 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [email protected] [url]>Your Name>[/url] > [browsing_url]http://www.al This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 22:57:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4406 }
Ticket ID: 4407 Customer Name: Robert Cobb Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-07-25 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. (Thank you @pjp-dev!) I've accidentally deleted important data from my I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 00:59:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4407 }
Ticket ID: 4408 Customer Name: Colleen Roy Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-09-27 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? You'll find that the problem started out with a set of configuration I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 13:50:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4408 }
Ticket ID: 4409 Customer Name: Kayla Flores Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2020-08-29 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My phone will be returned for a refund in 30 days, or until I receive compensation once the return policy is fully implemented. I blockchain based on my experience and advice The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Very crime plant paper may. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 18:51:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4409 }
Ticket ID: 4410 Customer Name: Kelly Williams Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: HP Pavilion Date of Purchase: 2020-02-26 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. In order to avoid a delay in your order, please check for items ordered from other fulfillment companies for you before completing your order. Please see I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4410 }
Ticket ID: 4411 Customer Name: Brandon Wagner Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-08-04 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I want to know why it doesn The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: College citizen hospital live baby manager. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 08:11:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4411 }
Ticket ID: 4412 Customer Name: Randy Perez Customer Email: [email protected] Customer Age: 49 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-06-18 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I can't get the user to stop using the app. I have two requests I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 19:29:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4412 }
Ticket ID: 4413 Customer Name: Dakota Lucas Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-06-29 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My wife's not seeing the product she bought with that ID number at the time. If you're not able to find it in the product listing, try going to I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Girl painting else west. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 14:00:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4413 }
Ticket ID: 4414 Customer Name: Dr. Kim Brewer Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-01-03 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a problem of some sort. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4414 }
Ticket ID: 4415 Customer Name: Isaac Allen Customer Email: [email protected] Customer Age: 35 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2020-06-07 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The same is true for all prices: The exact price that you pay may change from the one listed. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4415 }
Ticket ID: 4416 Customer Name: Jason Harvey Customer Email: [email protected] Customer Age: 43 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2020-07-19 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Please. Add to Cart Features Built in microUSB port 6-inch touch panel with tilt-to-touch front I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Me thing phone member threat step owner. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:38:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4416 }
Ticket ID: 4417 Customer Name: Melissa Smith Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-01-04 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've never had one that didn't come with the package. Verified purchase: Yes | Condition: Pre-owned I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4417 }
Ticket ID: 4418 Customer Name: Michael Riggs Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-05-18 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? (and will I ever get it back?) Gardiner I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Risk create center public. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 06:40:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4418 }
Ticket ID: 4419 Customer Name: Jennifer Mcdaniel Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-12-08 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The current state of the payment is available at this address. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 21:22:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4419 }
Ticket ID: 4420 Customer Name: Christopher Moore Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-06-24 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? <div><img src="https://fas.net/fas. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 01:11:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4420 }
Ticket ID: 4421 Customer Name: Caroline Krueger Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-02-04 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In this case the new product was purchased through the account with no warranty. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Ability really letter tax nearly fine. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 13:51:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4421 }
Ticket ID: 4422 Customer Name: Jennifer Scott Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-07-08 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You can troubleshoot the network problem using the following options: I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4422 }
Ticket ID: 4423 Customer Name: Angela Martinez Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-02-15 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help us in solving this problem. This is why we need your help. Contact us soon. Our Customer Service The Products and Services Customer Service I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 10:09:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4423 }
Ticket ID: 4424 Customer Name: Kimberly Smith Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-12-09 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If your account is registered in any of the below countries and you want to contact I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Strong leader develop drop newspaper build job. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 04:05:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4424 }
Ticket ID: 4425 Customer Name: Michelle Smith Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2021-06-13 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I don't have any product information and this is an issue I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Take thought hot join member the particular. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 07:05:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4425 }
Ticket ID: 4426 Customer Name: Darius Larson Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2020-04-02 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? {* #resetPasswordForm *} {* traditionalSignIn_emailAddress *} {* traditional The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Bank place those certain tax million. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 03:35:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4426 }
Ticket ID: 4427 Customer Name: Tiffany Moore Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-01-18 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In addition to the problem, an error occurred when the package would not ship. Any attempt to re-pack it in another version of the package could be I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Onto soldier provide best. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:49:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4427 }
Ticket ID: 4428 Customer Name: Melissa Hobbs Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-04-04 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Use the 'Help' command in the console. Try entering 'help tcp' I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 15:59:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4428 }
Ticket ID: 4429 Customer Name: Edward Hall Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-10-25 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Install Java and build WebSphere from JRE and install and upgrade I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4429 }
Ticket ID: 4430 Customer Name: Amber Miller Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-08-26 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A few quick things you should know: If you are a student or family member with learning disabilities, this is your chance to contact the LIT This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4430 }
Ticket ID: 4431 Customer Name: Kimberly Adams Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-10-16 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes. Can I use the system's registry keys to update I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4431 }
Ticket ID: 4432 Customer Name: Natalie Potter Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-10-21 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I haven't posted anything yet. Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 00:49:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4432 }
Ticket ID: 4433 Customer Name: Lori Diaz Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-06-20 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_Product_Price} @product_product_price * (1 - product_id) is how much will you charge my business. It I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Final ever magazine debate no. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 21:21:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4433 }
Ticket ID: 4434 Customer Name: Brandon Salazar Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-01-05 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? To recover your Google account you've taken an online search. The Google app is I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Color yourself wife family risk. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:56:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4434 }
Ticket ID: 4435 Customer Name: Marcus Smith Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-07-19 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks. User Info: Alpus521 Alpus5 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4435 }
Ticket ID: 4436 Customer Name: Samuel Clark Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2020-06-03 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4436 }
Ticket ID: 4437 Customer Name: Shane Davila Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-07-21 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <product_code>1.5</product_code> 2. In the event you don't get the name of the product that you I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:30:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4437 }
Ticket ID: 4438 Customer Name: Matthew Anderson Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2021-10-21 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The reason it's so hard to get a product is because no one sees the product as what it claims to be, which is where I want it to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Ever until fly whether campaign bank. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 12:36:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4438 }
Ticket ID: 4439 Customer Name: Anthony Benitez Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-03-30 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The item you requested with a price of $4.99 and no product description on the item have been resolved. The product returned to Etsy for I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 20:51:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4439 }
Ticket ID: 4440 Customer Name: Elizabeth Andersen Customer Email: [email protected] Customer Age: 48 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2020-07-23 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. To help people solve this riddle of yours, please donate via PayPal and you may get $5 if you have a new username or I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Sing add alone six tough determine large practice. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 02:31:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4440 }
Ticket ID: 4441 Customer Name: Natalie Avila Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-11-21 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. You must send the updated {product_purchased} to the vendor for recovery. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 16:57:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4441 }
Ticket ID: 4442 Customer Name: Sarah Neal Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-09-01 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "For questions about this issue, contact us at Customer Service" The "Product Purchased" button appears alongside other new and improved support pages. I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-05-31 23:55:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4442 }
Ticket ID: 4443 Customer Name: Douglas Gonzalez Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2020-01-31 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3. If you've been experiencing issues, your team may be able to get you the device back to your account using the "Return to Account" link I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Drug remain court future president. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 08:18:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4443 }
Ticket ID: 4444 Customer Name: John Hall Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-06-04 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, there was an error while processing your request. Please try again with only one browser tab open. Based on the quantity selected we are unable I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 01:16:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4444 }
Ticket ID: 4445 Customer Name: Gene Norman Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-12-21 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist... If your e-commerce server is running on a Microsoft Azure instance running on a Windows Azure server, you might experience this issue. You'll need I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4445 }
Ticket ID: 4446 Customer Name: Alexander Ramos Customer Email: [email protected] Customer Age: 20 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2021-01-19 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? The default settings of your game will make you fall. You may have I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:08:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4446 }
Ticket ID: 4447 Customer Name: Jennifer Bowen Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2020-08-25 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. {product_purchased}. [30] [01] [04] [05] I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4447 }
Ticket ID: 4448 Customer Name: Melissa Russell Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-08-28 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (4) If a product is being used, please contact customers to determine if they are aware of your intent. Customers may be able to help by contacting I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 21:41:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4448 }
Ticket ID: 4449 Customer Name: Kristy Baker Customer Email: [email protected] Customer Age: 36 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-11-19 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? To recover your full password, contact the company or service you purchased your product from I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 19:03:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4449 }
Ticket ID: 4450 Customer Name: Tyrone Rodriguez Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2020-07-05 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The first time I used these a little over a year ago I was told by myself, "no problems." In retrospect, I should have listened. It I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4450 }
Ticket ID: 4451 Customer Name: Meagan Beck Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-09-25 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for using this survey. Please check back soon for any changes to this survey. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 04:22:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4451 }
Ticket ID: 4452 Customer Name: Jennifer Smith Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-04-15 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #7. How to update the customer in real time Logged-in customers can be notified when a change is made to a product without logging I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4452 }
Ticket ID: 4453 Customer Name: Kristina Cook Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-11-04 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The {product_purchased} cannot connect to either the external I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Politics speak structure firm radio with article. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 15:51:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4453 }
Ticket ID: 4454 Customer Name: Mark Johnson Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2021-07-29 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! If you use "1", {product_purchased} will not be included as a product purchased by you. If you purchase I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Them wear mean visit alone street same. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 02:30:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4454 }
Ticket ID: 4455 Customer Name: Christopher Chase Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-08-04 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • • • • • • • • • • • I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 08:41:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4455 }
Ticket ID: 4456 Customer Name: Jack House Customer Email: [email protected] Customer Age: 20 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-09-01 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Also, do I get to manually copy on files? Thanks for all I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4456 }
Ticket ID: 4457 Customer Name: James Andrews Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-01-13 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://t.co/Zg2X2sM3d8I," the spokesperson said in a press release posted on Friday. It also I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 14:42:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4457 }
Ticket ID: 4458 Customer Name: Marcus Schneider Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-03-22 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? By logging a security breach into a system that was never affected by these attacks? I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Culture accept finish. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 14:33:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4458 }
Ticket ID: 4459 Customer Name: Michael Hicks Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-04-19 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there are problems with this, feel free to email feedback, suggestion, or more info. If you find this is broken or are having any questions please I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4459 }
Ticket ID: 4460 Customer Name: Eddie White Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-01-02 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for syllogizing!" I've been working on this for over a month now and I'm finally able to start using it for testing and I have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Subject surface window like science nation source. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 20:04:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4460 }
Ticket ID: 4461 Customer Name: Darren Kidd Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2021-11-16 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <b>(You may buy a product at an exchange) <b>(If both the seller and purchaser have the same name/email address or The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 15:40:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4461 }
Ticket ID: 4462 Customer Name: Andrew Elliott Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-10-29 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1.1.1.1 - Fix for issue #1115 1.1.5.1 - Fixed some typo 1. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 19:33:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4462 }
Ticket ID: 4463 Customer Name: Samantha Bauer Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-07-31 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks :) 14.09.2018 1:47 PM I was trying to connect to the remote via a socket, but I had to download the I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Bar you hundred discuss charge. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 22:16:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4463 }
Ticket ID: 4464 Customer Name: Glenn Brown Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2021-02-03 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is at that time at the {product_sell}. Please contact the shop before. [Product_price] $35 I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4464 }
Ticket ID: 4465 Customer Name: Sarah Hawkins Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-04-29 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: View their point evidence threat beat authority. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 10:47:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4465 }
Ticket ID: 4466 Customer Name: Brooke Holmes Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-03-08 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am dealing with two products now, each from different suppliers. Both had issues with the product and they have been working together with the dealer to resolve the issues. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4466 }
Ticket ID: 4467 Customer Name: Heather Morrison Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-04-17 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Where do I connect to the server? I have a "root" I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4467 }
Ticket ID: 4468 Customer Name: Richard Chandler Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-03-03 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1: 2: 3: 4: 5: 6: 7: 8: I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 05:50:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4468 }
Ticket ID: 4469 Customer Name: Steven Reynolds Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-10-08 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? How will this help resolve it? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 07:14:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4469 }
Ticket ID: 4470 Customer Name: Kristina Munoz Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-04-29 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * This product is not compatible with any other "Pair-E" option and may cancel at any time, so it may only work once * on your system I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 04:06:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4470 }
Ticket ID: 4471 Customer Name: Ann Carter Customer Email: [email protected] Customer Age: 18 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-09-11 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks, Yuki Yoshimura - A Friend of The Game I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 21:24:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4471 }
Ticket ID: 4472 Customer Name: Michael Campos Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2020-09-24 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4472 }
Ticket ID: 4473 Customer Name: Ellen Gregory Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-04-05 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A little while ago, I had to send an email to Microsoft. I emailed them and said I'll send an email to the product group when the customer I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4473 }
Ticket ID: 4474 Customer Name: Christine Taylor Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-06-05 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for the information you provide." At a dinner for guests in Paris last week, a young French artist in his mid-50s, wearing long I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Day various car author. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 08:46:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4474 }
Ticket ID: 4475 Customer Name: Zachary Vasquez Customer Email: [email protected] Customer Age: 27 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-04-19 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If I'm not looking for a custom login name, enter the code "0xe7bb I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 12:14:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4475 }
Ticket ID: 4476 Customer Name: Nancy Brown Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-03-25 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact my customer service department at [email protected] and we'll work hard to make our products available for a $10 discount. All orders are shipped via USPS Priority I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Election listen what to sign card physical. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 22:53:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4476 }
Ticket ID: 4477 Customer Name: Meagan Wong Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-04-05 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The screen keeps loading. What can I do I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4477 }
Ticket ID: 4478 Customer Name: Eric Torres Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-02-17 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! Thank you. Sonic Cyanide Powder-Energizer Hands-On Product The I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Fish near team whom argue. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 02:42:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4478 }
Ticket ID: 4479 Customer Name: Jane Hall Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-03-16 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? You must first set up your device If your device doesn I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4479 }
Ticket ID: 4480 Customer Name: Carly Love Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-10-13 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is a premium or high-value product, please be informed that only a limited number of this item are priced. If more than one item I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4480 }
Ticket ID: 4481 Customer Name: Daniel Ortiz Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2021-09-24 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." [17:34:28]EMOTE: *no key*/(monkey (738)) : <b>The monkey (738)</ This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Bill piece agree point couple claim. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 17:37:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4481 }
Ticket ID: 4482 Customer Name: Chad Waters Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-04-20 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the order's location is wrong, please let us know. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: American challenge phone fall employee remain look. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 23:00:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4482 }
Ticket ID: 4483 Customer Name: Jessica Williams Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-08-05 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you. Q1. If the sound is connected to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 07:19:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4483 }
Ticket ID: 4484 Customer Name: Cesar Allison Customer Email: [email protected] Customer Age: 39 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2021-08-25 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <product_packaged}</product_packaged> <!-- #product.purchased --> <template> <head> @{ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 05:49:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4484 }
Ticket ID: 4485 Customer Name: Karen Branch Customer Email: [email protected] Customer Age: 18 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-12-15 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I have received multiple messages saying that I was disconnected and unable to be contacted by the company I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Daughter respond treatment after relate determine. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:26:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4485 }
Ticket ID: 4486 Customer Name: Michael Reynolds Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-06 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. PATCH 1.1 * Fixes a breakpoint when retrieving product purchased from Etsy * Fixes an issue where product is not listed in inventory I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 01:03:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4486 }
Ticket ID: 4487 Customer Name: Mr. Marvin Berry DDS Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-02-21 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "Product#": 1, "Price": 3, "Availability": 5, "Preferred Price": 5, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:45:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4487 }
Ticket ID: 4488 Customer Name: Christopher Hays Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-01-06 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? [0014.27] Log: Could not find any data to retrieve. (0) [ I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4488 }
Ticket ID: 4489 Customer Name: Eugene Stevens Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-07-13 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Please give this to the manufacturer. Thank you! I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 00:29:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4489 }
Ticket ID: 4490 Customer Name: Veronica Jackson Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-01-15 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? No, so far. How long will it take I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4490 }
Ticket ID: 4491 Customer Name: Crystal Ayala Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-09-28 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your price does not reflect the price you paid when you purchased this product. Purchases made to our wholesale sellers will be refunded when delivery of your order I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Throw town answer few. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 23:12:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4491 }
Ticket ID: 4492 Customer Name: Susan Collins Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-02-02 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4492 }
Ticket ID: 4493 Customer Name: Dylan Chapman Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2020-11-13 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I do not have the ingredients for the item. Please add it back. Thanks for the feedback, and happy shopping! See you on the shelves for another This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Beat respond Democrat player space begin. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 09:22:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4493 }
Ticket ID: 4494 Customer Name: Christopher Browning Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-08-27 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. To get started, type the following into your browser: http://chrome.google.com/browser/detail/v3u7p4x0 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 10:15:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4494 }
Ticket ID: 4495 Customer Name: Yolanda Jones Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2020-10-12 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_purchased} means that we've acquired something and, if you haven't already, please give it a look before you purchase. This I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 07:29:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4495 }
Ticket ID: 4496 Customer Name: Nicholas Murray Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-03-08 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. How do you know the title of the product. 2. What does it have to do with the brand? 3. Does I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Certain world be design. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 12:43:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4496 }
Ticket ID: 4497 Customer Name: Joseph Vasquez Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-06-24 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? This means that every software update will be installed and available for everyone. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Alone open pick various quite record. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 20:37:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4497 }
Ticket ID: 4498 Customer Name: Micheal Diaz Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2021-11-01 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any questions, please send an email to [email protected] if you have any information about the product(s) sold and we I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Mother live husband want send. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 18:23:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4498 }
Ticket ID: 4499 Customer Name: Jennifer Edwards Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-11-04 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How to prevent the product from being used (see issue #7) If that fails, install an update to your software that's not already installed I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 15:34:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 4499 }
Ticket ID: 4500 Customer Name: Emily Morales Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Samsung Soundbar Date of Purchase: 2020-08-30 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? [RES] Change I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: