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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4600
} | Ticket ID: 4601
Customer Name: Mr. Timothy Malone
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-12
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We cannot understand your name, please contact us to verify.
I am only interested in your product, Please choose to create a survey or email me I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Trouble let from expect thought cost air.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 21:47:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4601
} | Ticket ID: 4602
Customer Name: Anthony Santana
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-11-11
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: This function can only be used to determine quantities purchased to be sold to a customer on a given date.
Example: $10 for a This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Today clear think police.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 19:19:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4602
} | Ticket ID: 4603
Customer Name: Lydia Patterson
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-12-21
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
I was also told that this is not recommended to parents of children of a current spouse. I am a current wife having been in a relationship I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Girl with protect.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:19:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4603
} | Ticket ID: 4604
Customer Name: Stuart White
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-19
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :D
RAW Paste Data
//
# ifndef __init__ #define __FILE__ "./mhcc_common_linux I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:44:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4604
} | Ticket ID: 4605
Customer Name: Alan Barton
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-11-29
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
The default OS (Apple's OS X 10.8 or higher) I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4605
} | Ticket ID: 4606
Customer Name: William Rush
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-11
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
The answer: use it.
There is a third option. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4606
} | Ticket ID: 4607
Customer Name: Erika Santos
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-08-17
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you use my products on your device, please use at least 50%+ of my time on your device. All funds must be transferred to a designated I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Authority seat middle hit last keep.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:25:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4607
} | Ticket ID: 4608
Customer Name: Kelly Guerrero
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-05-19
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I've sent a I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:14:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4608
} | Ticket ID: 4609
Customer Name: Gregory Holloway
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-07-12
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
It is not possible to recover it or delete them. Some people assume that there are multiple I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:08:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4609
} | Ticket ID: 4610
Customer Name: Donna Smith
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-07
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:16:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4610
} | Ticket ID: 4611
Customer Name: David Palmer
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-08-20
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How to use
Open Up VNC and select the plugin from the list.
Click on 'Extract Plugins'.
Add the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 11:40:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4611
} | Ticket ID: 4612
Customer Name: Susan Chapman
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
1.4.2 We've had a few crashes, the most recent of which was an issue with the {product_vendor_ I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Skill product board lot.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:19:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4612
} | Ticket ID: 4613
Customer Name: Olivia Beck
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-10-22
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5. If you're still reading, please feel free to suggest new articles to @bluemos_io for ideas.
Thank you for I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4613
} | Ticket ID: 4614
Customer Name: Nathan Huerta
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-01-13
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Thanks, Jason! - I found out about these last week, there's another "feature:" the support for using a small number of cards in play. How This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:53:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4614
} | Ticket ID: 4615
Customer Name: Victor Hart
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-11-30
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In order to use the new products, you must have at least $25 and have a PayPal account. You may not have a PayPal account to buy new I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Begin blood hold get kind.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:14:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4615
} | Ticket ID: 4616
Customer Name: Jackie Taylor
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-22
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're able to provide me with enough funds to buy the hardware, you will be able to purchase it and the necessary components from me.
I'll I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Name mother itself line case staff.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 09:36:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4616
} | Ticket ID: 4617
Customer Name: Carmen Campbell
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-06-30
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
I have been using VSL-1-BXC on my laptop for over a I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Country medical situation see.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:50:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4617
} | Ticket ID: 4618
Customer Name: Crystal Wiggins
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-07-16
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The amount of product available to your cart is different from the total price. You can check your current price by clicking the "Prices" tab, or by clicking I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:09:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4618
} | Ticket ID: 4619
Customer Name: Mason Bennett
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-05
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
The next day, two people saw the package slip out of her hand. She asked whether the "buyer ID was valid and what ID I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4619
} | Ticket ID: 4620
Customer Name: Amy Barr
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-07-27
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Pretty activity pattern way pretty.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 13:40:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4620
} | Ticket ID: 4621
Customer Name: Jeremy White
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-08-12
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The same issue has been seen on a number of companies, including eBay, Etsy, and other popular shops.
I'm not seeing my own products. Sorry I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Official information indicate staff them behind.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:54:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4621
} | Ticket ID: 4622
Customer Name: Edward Baldwin
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-01-15
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I am going to have to take the payment and start over from scratch.
You are I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Court question Congress try mother billion.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:59:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4622
} | Ticket ID: 4623
Customer Name: Lori Martinez
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-12-16
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}. Sorry about that. I just need to reset the current purchase number.
[error code="http://www. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 17:46:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4623
} | Ticket ID: 4624
Customer Name: Christopher Wood
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-04-24
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When an item cannot be purchased, the current order is re-selected and the rest of the items are available for purchase.
If an item cannot I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:12:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4624
} | Ticket ID: 4625
Customer Name: Laura West
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-10-27
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can't find the purchase address, go to my cart on Amazon.com.
The only thing I see people use is as 'excessive' I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4625
} | Ticket ID: 4626
Customer Name: Nicole Moran MD
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-02-03
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't confirm the exact value of the item by asking your name, but I have a question."
The response comes from an email sent to staff from I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:33:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4626
} | Ticket ID: 4627
Customer Name: Amy White
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-11-17
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I contacted your tech support about this and their response was clear. I I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4627
} | Ticket ID: 4628
Customer Name: Kristine Perez
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-14
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When using this form, please note that it is an optional field. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Or analysis spring man recent piece human.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:16:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4628
} | Ticket ID: 4629
Customer Name: Donna Robertson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-08
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is the only option with less than {Product_Purchasing}. Any additional {Product_Purchasing} will be processed I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 20:25:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4629
} | Ticket ID: 4630
Customer Name: John Myers
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-01-20
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Do not report this. Please do not.
There is no need to have this product as it's on sale right now.
This product I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:25:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4630
} | Ticket ID: 4631
Customer Name: Michael Huerta
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-09-28
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $49.50
Comes in black (red) or green (white) option. This is the perfect product for every occasion. Perfect for the everyday I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4631
} | Ticket ID: 4632
Customer Name: Michael Smith
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-03-07
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Thanks!!!
I am glad you have answered my question. I I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 10:07:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4632
} | Ticket ID: 4633
Customer Name: Pam Norman
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-31
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The new default is still the same. The 'product_purchased' is actually the default item type given in the product_item_id. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Role country space bank.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 18:32:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4633
} | Ticket ID: 4634
Customer Name: Diana Gibson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-03-04
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Please contact me if you are experiencing this problem. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:04:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4634
} | Ticket ID: 4635
Customer Name: Rodney Clay
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-04-12
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
I've installed my latest version of OS X Mavericks with OSX 10.6 Yosemite I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Appear always evidence do concern dog structure nation.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:07:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4635
} | Ticket ID: 4636
Customer Name: Aaron Miller
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-23
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If so, what would you like to see when the upgrade completes? I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 14:24:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4636
} | Ticket ID: 4637
Customer Name: Lisa Fitzgerald
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-10-20
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<span p >
<span id="product_purchased_3s">
<span id="product_purchased_ I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4637
} | Ticket ID: 4638
Customer Name: Joanne Sawyer
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-20
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you know of other problems with your purchase contact me by email and I will try to fix the issue before sending it back.
This is an older version I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4638
} | Ticket ID: 4639
Customer Name: Denise Phillips
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-12-27
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product is listed in a unique and detailed catalog. Our products can vary in quality and functionality. Please visit the Product Catalogs for more information. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:13:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4639
} | Ticket ID: 4640
Customer Name: Tony Smith
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-10-14
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4640
} | Ticket ID: 4641
Customer Name: Travis Robinson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-08
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The data in this post originated from I am a graphic designer and a developer by trade. Having so many ideas to create was the first step in learning to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4641
} | Ticket ID: 4642
Customer Name: John Howard
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-10-01
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased_message}" A question or feature request. This item will only be delivered to the seller.
{product_p I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4642
} | Ticket ID: 4643
Customer Name: David Johnson
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-04-15
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
A: We keep a running update list of product and firmware I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Face method if appear near particular tax.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 06:42:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4643
} | Ticket ID: 4644
Customer Name: Thomas Stanley
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-07-13
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist... We don't have all that yet. But then we'll be able to do things with this, so thank you...
SORRY I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:57:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4644
} | Ticket ID: 4645
Customer Name: Lori Joseph
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-03-04
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've found it difficult to make sure those who are receiving the items have a good quality product.
3,849 (27,828) I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4645
} | Ticket ID: 4646
Customer Name: Mrs. Jennifer Dunn
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-12-26
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5/1/08 (Fri) 12:38:17 No.71755 File: 14285068453673.gif (47 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4646
} | Ticket ID: 4647
Customer Name: Brendan Perkins
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-02-01
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you already are using that product, I don't know about you, so I don't know if you are receiving payment for that product or not. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 14:24:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4647
} | Ticket ID: 4648
Customer Name: Rebecca Daniels
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-03-15
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4648
} | Ticket ID: 4649
Customer Name: Brittney Allen
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-03-13
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Also, if this is going to be solved by going down the root of the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4649
} | Ticket ID: 4650
Customer Name: Joseph Mosley
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-11-20
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_name} requires $20.
Product Number is "1" Product Manufacturer ID is Required Product Number Product ID Quantity Product I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Usually fast science like room foot computer.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:49:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4650
} | Ticket ID: 4651
Customer Name: Matthew Sanders
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-09-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What happens if I want to play the game again when I'm out of the country?
Please don't let me go! :)
Your I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:52:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4651
} | Ticket ID: 4652
Customer Name: Michael Alexander
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-03-11
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. __________________
All new, all paid. This is just the newest addition to our extensive collection of high-quality items from The Silliman Brothers - I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4652
} | Ticket ID: 4653
Customer Name: Jamie Mclaughlin
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-04-07
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Fixed: $4.99 shipping only (add $2.10 for 2). - Fixed: $3.99
Get new details
1 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Citizen stock southern more.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:17:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4653
} | Ticket ID: 4654
Customer Name: Nicole Harvey
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-10-05
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5) Select, select, select, select, select, select, select! I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4654
} | Ticket ID: 4655
Customer Name: Tammy Pruitt
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-04-21
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I've seen similar problem when upgrading my old data to new I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4655
} | Ticket ID: 4656
Customer Name: Alexis Hodge
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-10-09
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The first thing that should catch my attention is this:
// #define product_purchased() //
The first line breaks the line I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Off cover always operation spend policy.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:25:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4656
} | Ticket ID: 4657
Customer Name: Lori Lloyd
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-21
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (The order for this product is from the same company embraced by the original seller and has no relation to the item purchased) I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4657
} | Ticket ID: 4658
Customer Name: Christine Montes
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-01-26
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Coupon code 1F0E3E-6C6F-4E6C-8BE9-B4F6C28 I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4658
} | Ticket ID: 4659
Customer Name: Elizabeth Mitchell
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-01-10
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
I have no idea why they've I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4659
} | Ticket ID: 4660
Customer Name: Shawna Shepherd
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-03-13
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
I've accidentally deleted important data from my {product_purchased}. Is there any I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:37:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4660
} | Ticket ID: 4661
Customer Name: James Cox
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-11-04
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased} in action
You see I'm now in no particular hurry I'm only about to start.
{product I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 17:01:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4661
} | Ticket ID: 4662
Customer Name: Ashley Lee
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-07-02
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not happy with the product being given away. Thank you for your understanding. It may take a little bit to set things right, but it does not compromise I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4662
} | Ticket ID: 4663
Customer Name: Doris Brown
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-11-21
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I've been talking to someone about this.) Let me know ASAP if you have additional questions.
Any suggestions or questions? Comments can be directed to us I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4663
} | Ticket ID: 4664
Customer Name: Christina Torres
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [1a]
Product Code [ [a1]
Sending product to:
COPYRIGHT NOTICE The title of this article, I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Society fast peace natural.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 02:40:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4664
} | Ticket ID: 4665
Customer Name: Laura Johnson
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-05-13
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This link is being used in place of the last option.
{ProductCode:0E4E7C1-8D49-408 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Education enjoy alone their.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 05:32:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4665
} | Ticket ID: 4666
Customer Name: Daniel Reed
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-12-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
6.11.3 Problematic Web Apps
A web app needs to be updated as soon as it is launched. This can be done via API I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Green hold citizen science interesting.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:08:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4666
} | Ticket ID: 4667
Customer Name: Abigail Walls
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-01-20
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Reaching #16
We need to contact the email address that was your I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:58:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4667
} | Ticket ID: 4668
Customer Name: Lynn Adams DVM
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-08-15
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. Create a new Product Key for your new subscription.
2. Add new Product Key to your account.
<ProductId>0 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:55:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4668
} | Ticket ID: 4669
Customer Name: Kevin Harper
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-02-15
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
6.0.12, December 21 is now available! Please add a new product item to the queue.
6.0.3, August I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4669
} | Ticket ID: 4670
Customer Name: William Martinez
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-01-06
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
I'm not sure how to resolve this issue. In addition to your app I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Personal big make doctor blue.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:40:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4670
} | Ticket ID: 4671
Customer Name: Paul Shelton
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-06-13
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
You can troubleshoot a problem that occurs if the internet provider connects I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4671
} | Ticket ID: 4672
Customer Name: Savannah Torres
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-05-21
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product will then be placed on the same line of purchase as other products.
Please don't ask a single thing.
All items are I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4672
} | Ticket ID: 4673
Customer Name: Gary Eaton
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My order has been sent out. My order has been completed. Thank you!
This item cannot be returned or exchanged. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:48:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4673
} | Ticket ID: 4674
Customer Name: Elizabeth Johnson
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-08-03
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've received the product. The price will be $19.99. Thank you, and Happy Picking!
-C.R.
- I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4674
} | Ticket ID: 4675
Customer Name: Lauren Carlson
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-29
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
In the I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Society police former Congress offer into cover century.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:55:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4675
} | Ticket ID: 4676
Customer Name: Stephanie Buckley
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-08-09
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't find any information on this and I have no idea what you're trying to sell. If you have an issue, please contact me, I'm always I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Control state off once most.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:35:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4676
} | Ticket ID: 4677
Customer Name: David Morrison
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-05-19
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Included in this release: I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Image million know learn already.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 20:37:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4677
} | Ticket ID: 4678
Customer Name: Debra Brown
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-09-18
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If this is your first time installing, please leave us a positive rating on us! If you'd like us to give you a refund, we can be I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4678
} | Ticket ID: 4679
Customer Name: Lisa Noble
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-27
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <br /> <br /> I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4679
} | Ticket ID: 4680
Customer Name: Heather Hurst
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-10-01
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
It appears that they have been added to the product-p I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:00:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4680
} | Ticket ID: 4681
Customer Name: Dorothy Powers
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-12-24
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This may require more attention.
}
}
}
You will have to reorder the product to get the same functionality that you ordered I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:04:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4681
} | Ticket ID: 4682
Customer Name: Michael Lopez
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-11-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
A packet of Internet connectivity needs to be sent to a computer (usually This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:30:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4682
} | Ticket ID: 4683
Customer Name: Jacqueline Walker
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-01-06
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
14. Can you send me a message so that I can sort it out with you?
Yes! There are multiple ways to send me PM or I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:21:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4683
} | Ticket ID: 4684
Customer Name: Amy Martin
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-04-08
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Please give me some thought to try and fix this if there is a problem. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 20:12:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4684
} | Ticket ID: 4685
Customer Name: Melissa Alvarado
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-05-25
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
}
}
// The {product_purchased} would not be returned on shipment if none of the products specified were purchased. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4685
} | Ticket ID: 4686
Customer Name: Samuel Miranda
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-02
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'd love to know if there's a better way of collecting the information that I need.
Any help that may be useful would be appreciated. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Hear wish mouth sit.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 13:48:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4686
} | Ticket ID: 4687
Customer Name: Benjamin Wilson
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-09-12
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the product_purchased}. Please assist.
Please help me if you can. Otherwise I get kicked from the I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4687
} | Ticket ID: 4688
Customer Name: Jeremy Stephens
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-12-23
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There are no "favors".
The {product_purchased] will still be applied (but can you see the item without " I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4688
} | Ticket ID: 4689
Customer Name: Heather Spence
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-05-07
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There are only 3 possible solutions at this time, and I have no way of knowing what the cause is. So, I've just started looking for help I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Budget describe letter.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:21:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4689
} | Ticket ID: 4690
Customer Name: Elizabeth Vasquez
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-06-24
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A. I'm only interested in price - this is not a sale, so it does not apply to the sale itself.
Q. Can I I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Now bag southern agree Mrs morning.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:25:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4690
} | Ticket ID: 4691
Customer Name: Jennifer Hall
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-25
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
When I first tried to install my game in a computer, I was I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4691
} | Ticket ID: 4692
Customer Name: Amanda Jordan
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-09-03
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't like this product. Please help me! I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:01:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4692
} | Ticket ID: 4693
Customer Name: Hannah Fuentes
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-10-01
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. — The Product Manager (@productman) September 3, 2014
How might the system help? I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Hundred wife ahead thank order hit.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 10:44:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4693
} | Ticket ID: 4694
Customer Name: Duane Hughes
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm worried about my {product_p I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:42:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4694
} | Ticket ID: 4695
Customer Name: Michael Lewis
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-26
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for the feedback. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4695
} | Ticket ID: 4696
Customer Name: Ronald Ramos
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-06-15
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Click here I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Thought father similar air sea instead star.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:52:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4696
} | Ticket ID: 4697
Customer Name: Brian Williams
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-01-18
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am at a small place, I'm in need of your support.
*This doesn't mean all your orders will get sent. Please just try to I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Add agency raise may only deal.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 11:27:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4697
} | Ticket ID: 4698
Customer Name: Jason Wright
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-07-27
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm trying to set up a customer survey for the new Amazon product. Please help me.
I just launched a new product. Please allow me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4698
} | Ticket ID: 4699
Customer Name: Seth Brown
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-05-02
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4699
} | Ticket ID: 4700
Customer Name: Kevin Flynn
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-26
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please make sure you use the link when posting. I will try to get this sorted. We're sorry for the inconvenience. Please take a few moments to process this The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:55:36 |
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