meta
dict | text
stringlengths 158
829
|
|---|---|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4800
} | Ticket ID: 4801
Customer Name: Lauren Davis
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-11-11
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
This is I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4801
} | Ticket ID: 4802
Customer Name: Joshua Meyers
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-19
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
I need your help to unlock the account.
If the password already exists, I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4802
} | Ticket ID: 4803
Customer Name: Meghan Jones
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-06-05
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
" {product_id} is the id of the product ID requested with this order.
" {product_value}" is the number of units I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: The represent white.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:37:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4803
} | Ticket ID: 4804
Customer Name: Kristen Lopez
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-04-12
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product is now out of stock and will get replaced.
This product is now out of stock and will get replaced.
This product is I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4804
} | Ticket ID: 4805
Customer Name: Tiffany Nicholson
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-06-21
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please use the information below in the email.
We get a lot of things wrong. You can get errors when doing your shopping online, or you can be I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Behavior clear meet simply.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:07:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4805
} | Ticket ID: 4806
Customer Name: Roy Williams
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-01-01
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your support. Our team of translators are in great spirits.
Mamut The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:00:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4806
} | Ticket ID: 4807
Customer Name: Ronald Johnson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-09
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
http://www.youtube.com/watch?v=vT3I-8 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4807
} | Ticket ID: 4808
Customer Name: Megan Chavez
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-13
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Thanks for the suggestion and thanks for the support. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4808
} | Ticket ID: 4809
Customer Name: Lisa Thomas
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-05-09
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm on my second tryout of the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4809
} | Ticket ID: 4810
Customer Name: Michael Bennett
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-04-16
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What do I do?
What if I don't take advantage of the product?
Are I on the wrong side of the product? I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4810
} | Ticket ID: 4811
Customer Name: Louis Sanchez
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-09-30
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist.
Movies & TV Shows Not Rated for Children
Movies and I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4811
} | Ticket ID: 4812
Customer Name: Dorothy Wilson
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-01-15
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4812
} | Ticket ID: 4813
Customer Name: Michelle Wiggins
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $25 per pair. Thats what I wanted. I've done some research on this product and I know it's getting better but i was wondering if I can I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:04:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4813
} | Ticket ID: 4814
Customer Name: Cody George
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-29
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? When you uninstall the app - wait for it to finish downloading with the {product_ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 23:32:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4814
} | Ticket ID: 4815
Customer Name: Paul Hayes
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-01-13
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $8.99 (USA): 10% OFF on other products
Add to Cart
Warranty
You have 10 years of uninterrupted satisfaction from I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 16:32:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4815
} | Ticket ID: 4816
Customer Name: George Baker
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-09
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If they're good, we'll be able to sell them as well, but it seems like the price is more realistic, so I can't make such an effort The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Century everybody official agreement skin task.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 22:07:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4816
} | Ticket ID: 4817
Customer Name: Tara Williams
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-04-04
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <p>All items will change into your item.
</p> <p>[8.2.1] Initializing app.
</p I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Stand quality always professor decide.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:16:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4817
} | Ticket ID: 4818
Customer Name: Thomas West
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-12-13
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.Talking w/o text or image does NOT help.My other problems are this one:1. All products are printed under a different color.My current problem: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Window detail computer.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:58:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4818
} | Ticket ID: 4819
Customer Name: Daniel Williams
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-01-28
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
This is a bug I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4819
} | Ticket ID: 4820
Customer Name: Lauren Williams
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-12
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is a lot of confusion online. Please contact me.
Thank you for taking the time to view this product, and to share this with your friends, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4820
} | Ticket ID: 4821
Customer Name: Jonathan Knight
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-03-01
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_price}
{product_product}
{product_price}
{product_prod}.
{product This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Occur size total call price close.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:17:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4821
} | Ticket ID: 4822
Customer Name: William Wood
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-09-18
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. But I need to find out and delete all my {product_purchased}. I don't I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4822
} | Ticket ID: 4823
Customer Name: Jordan Reed
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-02-13
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product is now off sale. Please continue purchasing this product. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:28:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4823
} | Ticket ID: 4824
Customer Name: Mrs. Danielle Melton
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-15
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4824
} | Ticket ID: 4825
Customer Name: Curtis Huff
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-06-10
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1) Make sure you are using the highest-level product selection and have the highest sales margin of any of the products (so, we have enough margin I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:55:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4825
} | Ticket ID: 4826
Customer Name: Rachel Welch
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-12-18
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
In order I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Defense executive young present a represent wind.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:34:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4826
} | Ticket ID: 4827
Customer Name: Pamela Flores
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-04-24
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I also know there are a few things to keep your system patched. For I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4827
} | Ticket ID: 4828
Customer Name: Brittany Mcdowell
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-01-31
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist.
We're sorry about the product. Please assist. We're sorry about I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4828
} | Ticket ID: 4829
Customer Name: Mary Gonzalez
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-26
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? How do I see this information in my system log?
Please read this fine print I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:21:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4829
} | Ticket ID: 4830
Customer Name: Jennifer Thomas
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-07-10
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click to expand... I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:20:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4830
} | Ticket ID: 4831
Customer Name: James Smith
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-24
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using xda-developer for something different. If there are issues with the {product_purchased} it's likely you are not using the I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 12:59:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4831
} | Ticket ID: 4832
Customer Name: Emily Campos
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-03
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I do want to know what is the error message (if any). I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Ask man day notice.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 16:10:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4832
} | Ticket ID: 4833
Customer Name: Jerry Ruiz
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-01
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All that will be up to you. We're currently having issues with the {{product_purchased}. Please assist. All that will be up to you. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Benefit meet of single then product doctor news.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-05-31 23:41:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4833
} | Ticket ID: 4834
Customer Name: Rachel Brown
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-03
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, this product is no longer available. Just try a different product, or order multiple products at once.
What is a "product_p The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:26:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4834
} | Ticket ID: 4835
Customer Name: Anna Barnes
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-05-05
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product number: 17662745
Product information:
servant
Date of manufacture: June 1, 2007
Manufactured by: This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Activity paper cup board.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:17:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4835
} | Ticket ID: 4836
Customer Name: Jamie Cunningham
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-09
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
If the device you I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 23:56:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4836
} | Ticket ID: 4837
Customer Name: Wendy Soto
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-07-02
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[20.7 KB, 11 Apr 2016 (Update)]
The "Cookie Policy" on this page was updated.
We would like I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4837
} | Ticket ID: 4838
Customer Name: Nicholas Williams
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-08-18
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
You can use our secure system to recover your account from using passwords your chosen. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 02:10:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4838
} | Ticket ID: 4839
Customer Name: Katherine Acosta
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-05-11
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4839
} | Ticket ID: 4840
Customer Name: Susan Edwards
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-02-28
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The information you provide is available for the purpose of maintaining order.
The details of your purchase are available on our FAQ.
This service is I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4840
} | Ticket ID: 4841
Customer Name: Lisa Lewis
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-19
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If this is your first time buying, please visit http://www.bk-likes.com/ and buy from us first.
Best I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4841
} | Ticket ID: 4842
Customer Name: Brandon Young
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-17
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? A good way to get back I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Dinner book day yard house field.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 00:58:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4842
} | Ticket ID: 4843
Customer Name: James Hughes
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-05
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you.
Sellouti (2)
"Best purchase ever when I was an exceritie for the best of mine I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Institution expert interesting respond inside eye few.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:48:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4843
} | Ticket ID: 4844
Customer Name: Matthew Mitchell
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-09-06
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The item's name has been changed to an unknown item with no value.
You would do this to a package in your list or checkout page. When the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4844
} | Ticket ID: 4845
Customer Name: William Malone
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-24
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product status: Sold. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4845
} | Ticket ID: 4846
Customer Name: Ronald Bell
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You can read the full report here.
How to avoid the worst, the most dangerous, the safest
Please note:
The following I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:49:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4846
} | Ticket ID: 4847
Customer Name: James Spencer
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-06-16
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a need, so I can work on it soon. Please, give a few more minutes. I may have a problem with the product I was buying, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:03:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4847
} | Ticket ID: 4848
Customer Name: Robin Johnson
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-12
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. This will enable you to complete the transaction. Once you complete the transaction you will get the credit.
No amount is required to complete the transaction. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4848
} | Ticket ID: 4849
Customer Name: Cathy Everett
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-03-06
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
The {purchased} of a new node does not support its I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4849
} | Ticket ID: 4850
Customer Name: Charles Burton
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-02-05
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } return Product{product_p Featured} {product_p Sold} {product_p Seller Name} {product_p Color} {product_p Price I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Rest Congress note chair deal.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 19:57:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4850
} | Ticket ID: 4851
Customer Name: Mr. Jeremy Wilson
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-09-17
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? There is no update or fix available right now. The only thing we I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:18:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4851
} | Ticket ID: 4852
Customer Name: Kristina Nelson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-04-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If it works and you want to be notified when it changes your account, please contact [email protected]. Your message will be added to the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 18:27:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4852
} | Ticket ID: 4853
Customer Name: Charles Patterson
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-11-15
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
You can try setting an alarm with the <networks> element in I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:19:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4853
} | Ticket ID: 4854
Customer Name: Amanda Anderson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-17
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The app is not accessible if they're not listed here; you also need to open a new browser and connect with your friends.
In order to I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:32:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4854
} | Ticket ID: 4855
Customer Name: Robert Yoder
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-22
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Why? I use Chrome and OS X Lion. Does I need to manually restart I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4855
} | Ticket ID: 4856
Customer Name: Russell Lopez
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-04
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Once the credit card is credited against my account, you'll be warned about any I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 11:16:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4856
} | Ticket ID: 4857
Customer Name: Kenneth Freeman
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-05-20
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there are problems please do support as many players as possible by reporting them to modder, giving me credit (not being a mod for it) so that someone I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4857
} | Ticket ID: 4858
Customer Name: Heather Raymond
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-16
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
CyanogenMod 3.2.1 Author: Kaili I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Example plant case each evening page center.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:00:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4858
} | Ticket ID: 4859
Customer Name: Douglas Wheeler
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-28
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You've requested the file:
Name: The Witcher 3.esp
Size: 1330x1340
Uploaded: 03- I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4859
} | Ticket ID: 4860
Customer Name: Jonathan Phillips MD
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-08-17
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? My account has been frozen."
"But here's the other thing I don't understand I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4860
} | Ticket ID: 4861
Customer Name: Joshua Cameron
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-02
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Is it possible to log in to my {product_purchased} account so it can I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:58:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4861
} | Ticket ID: 4862
Customer Name: Julia Terry
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-12-22
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#[cfg(test)] #[cfg(test2=True)] static char *p= "2f1238fc5939a2ee I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:10:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4862
} | Ticket ID: 4863
Customer Name: Kelly Dunn
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-12-09
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The seller is selling to a person with a valid state number from a credit card. We recommend you obtain a phone number to call the seller.
There's I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4863
} | Ticket ID: 4864
Customer Name: Crystal Herrera
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-03-18
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
My account I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4864
} | Ticket ID: 4865
Customer Name: Gabriella Perez
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-02-20
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: This is a product to get you started on a brand new product you're never going to shop at (but will probably be). Once you get I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:23:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4865
} | Ticket ID: 4866
Customer Name: Wayne Miller
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-05-26
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the future if you want to purchase for the end user, please get in touch with your enduser and give them the info that you want. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Catch table suggest open doctor.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:25:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4866
} | Ticket ID: 4867
Customer Name: Michael Harvey
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-10-02
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I agree not to ask too much, please try. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 17:59:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4867
} | Ticket ID: 4868
Customer Name: Andrew Johnson
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-09-28
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product in question was not found and will not be returned. Please fill out the form to return it.
Shipping Information Shipping information is required for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:10:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4868
} | Ticket ID: 4869
Customer Name: Christian Bell
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-09
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Purchase
How to
Install
To
Change
Replace
Create Account User:
Create your New User The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4869
} | Ticket ID: 4870
Customer Name: Cynthia Turner
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-10-25
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To change this order code, send a new message to [email protected]
I'm sorry, but this website does not work with the latest I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Hotel wall tax management.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:14:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4870
} | Ticket ID: 4871
Customer Name: Caleb Blake
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-02-17
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thank you.
You've asked, and I am pleased to learn that you have a list This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Time a phone amount process behind.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:20:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4871
} | Ticket ID: 4872
Customer Name: Jennifer Russell
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-09
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Pleasantly requested by the creator. What do you do when it happens to a product by accident? What kind of response do you get? I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:28:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4872
} | Ticket ID: 4873
Customer Name: John Davis
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-11-27
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
For more information, please contact:
Yale
Michele Kepel
Horton F.K.H I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:05:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4873
} | Ticket ID: 4874
Customer Name: Christopher Gutierrez
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-07-04
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Create a customer account. 2. Go to customer_account.php in your app.
That's it. Have fun! I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Particular society go me than rest at.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 10:58:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4874
} | Ticket ID: 4875
Customer Name: Denise Stafford
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-12-23
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Can the remote control I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Idea study name within half majority care practice.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 23:29:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4875
} | Ticket ID: 4876
Customer Name: Patrick Wilkerson
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-11-21
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}. Please assist.
{product_purchased}. Please assist.
{product_purchased}. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4876
} | Ticket ID: 4877
Customer Name: Misty Johnson
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-19
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4877
} | Ticket ID: 4878
Customer Name: Latoya Ware
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-09-05
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you.</translation_form>
</div></div></blockquote I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Tv buy its bed go past.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:59:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4878
} | Ticket ID: 4879
Customer Name: Brian Howard
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-09-18
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please try using the I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:06:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4879
} | Ticket ID: 4880
Customer Name: Richard Floyd
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-04-01
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased} may include an item that you purchased when you purchased the product from a seller. A seller may provide a name, I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4880
} | Ticket ID: 4881
Customer Name: Walter Johnson
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-11-10
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please login to see the product image.
Please confirm the status of the image.
No avatar avatar.
Device cannot be used. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4881
} | Ticket ID: 4882
Customer Name: Maria Lewis DVM
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-11-21
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
I used I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:35:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4882
} | Ticket ID: 4883
Customer Name: Rebecca Wang
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-08
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If your supplier has a faulty charger, please contact us first.
Your customer was not able to purchase our service or have it repaired or returned. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Mouth push in trip box.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:17:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4883
} | Ticket ID: 4884
Customer Name: Cameron Miller
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-09-21
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
A quick note. I used the product for my next round. I'm just getting back on track.
My next round begins at the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Seek once three team west part.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 01:12:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4884
} | Ticket ID: 4885
Customer Name: Ricky Rodriguez
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-11-23
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks
2) I know that some users just can't get their accounts out of my account The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Technology page professor once respond million seem.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:00:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4885
} | Ticket ID: 4886
Customer Name: Sandy Jones
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-11-02
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:39:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4886
} | Ticket ID: 4887
Customer Name: Kirsten Powell
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-03-15
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4887
} | Ticket ID: 4888
Customer Name: Karen Brewer
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-10-23
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't see my product page. Please help me get back to them.
Please help me get back to them.
No link to I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 17:34:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4888
} | Ticket ID: 4889
Customer Name: Jenny Johnson
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-10-24
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's difficult to find a source who will make this. Please note that this product was only recently discovered. When I sent a question to the webmaster I received I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 16:21:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4889
} | Ticket ID: 4890
Customer Name: Karl Dixon
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-02-22
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
0.14 Beta 2 Released
- fixed bug where auto-buy wasn't loading correctly when a store was set to the default order. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Everyone smile stand a.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:13:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4890
} | Ticket ID: 4891
Customer Name: Mackenzie Phillips
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-06-29
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Try using a {product_purchased I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Treatment song stop claim until commercial.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:12:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4891
} | Ticket ID: 4892
Customer Name: Lisa Hester
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-06-29
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't want to be a complete jerk, let's face it... It must feel like the only reason I'm not here, is due to being I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Six work government serve support suffer prove full.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:06:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4892
} | Ticket ID: 4893
Customer Name: Mr. Daniel Price DDS
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-22
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:14:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4893
} | Ticket ID: 4894
Customer Name: Sarah Nguyen
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-29
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I apologize for this
I'm having an issue with the {product_purchased}. Please assist.
I was not able to get I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 12:13:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4894
} | Ticket ID: 4895
Customer Name: Edward Hardin
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-04-12
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you are done, please submit a ticket using.NET and I will help you find the correct one. Please wait. Thank you. It's going to be I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Generation might movement item technology center direction business.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 17:09:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4895
} | Ticket ID: 4896
Customer Name: Angela Phillips
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-10-10
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have no knowledge of the condition or severity of your pet's problem. I don't even know if it has healed properly.
I think you I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:51:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4896
} | Ticket ID: 4897
Customer Name: Michele Rose
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-06-11
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the case that your order is still not within 2 business days, please contact the email address you provide with the Product Policy. This email address will be I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 11:13:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4897
} | Ticket ID: 4898
Customer Name: Mark Gomez
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-09-22
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1.2 Fix up your order order by checking your order info. You will receive payment in the next 30 days via PayPal if you continue and I will I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Show buy whatever everybody.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:45:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4898
} | Ticket ID: 4899
Customer Name: Sarah Williamson
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-10
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
This does not appear to be an issue. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4899
} | Ticket ID: 4900
Customer Name: Jason Wagner
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-10-08
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm a newbie, so this is getting messy.
TIMES:
(if [ $ (this -eq'-z') I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:43:07 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.