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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5200
} | Ticket ID: 5201
Customer Name: Thomas Wright
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-07-26
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 22:13:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5201
} | Ticket ID: 5202
Customer Name: Shannon Mitchell
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-04
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5202
} | Ticket ID: 5203
Customer Name: Alexander Guzman
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-08-27
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Product Purchase) [ ] [ ] [ ] [ ] [ ]
I am sorry, this product does not include any of the features listed listed above, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Firm explain some option.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:30:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5203
} | Ticket ID: 5204
Customer Name: Andrea Garcia
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-05-23
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Consequently, I need to use my phone to do all the other work at my desk. If I just have to press the "Install" button in I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Account avoid base ever.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 22:10:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5204
} | Ticket ID: 5205
Customer Name: Tiffany Mcfarland
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-11-23
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I know I didn't log in to this game then or when, and I haven't I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5205
} | Ticket ID: 5206
Customer Name: Valerie Burke
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-11
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
It's not possible here, if one is using a single I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5206
} | Ticket ID: 5207
Customer Name: Nathan Jones
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-07
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#{product_purchased.product}" a[0].name = "panther" b[0].name = "peppermint The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5207
} | Ticket ID: 5208
Customer Name: Rodney Jones MD
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-07-13
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5208
} | Ticket ID: 5209
Customer Name: Jason Brown
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-09-23
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• My item is a large number of pairs in size. No need to worry.
• The sizing of the item is correct and the "p I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5209
} | Ticket ID: 5210
Customer Name: Shelby Taylor
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-19
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help ensure my product is delivered as soon as possible!
Thanks!
Shane
I'm having an issue with the {product I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Model despite ago too back far.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:34:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5210
} | Ticket ID: 5211
Customer Name: Gabrielle Knight
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-02-09
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'll post a link to support if necessary I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Huge drop run particularly data.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 05:00:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5211
} | Ticket ID: 5212
Customer Name: Lydia Golden
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-13
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I intrinsics are also used for debugging purposes as well. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Term wide establish.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:56:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5212
} | Ticket ID: 5213
Customer Name: Henry Daniels
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have already purchased a product and have a link, the product will be available, but the link has not been marked as purchased and the link does I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:31:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5213
} | Ticket ID: 5214
Customer Name: Brenda Nielsen
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-06-03
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you all.
10. If you are seeing an error message on that page, please click here.
11. Thanks for using the site! I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5214
} | Ticket ID: 5215
Customer Name: Amber Herrera
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-01-13
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"Thank you for the feedback."
- Mike, CEO
About 50% of all of the money donated to the 'Free Beer' program I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Become per relationship provide.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:30:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5215
} | Ticket ID: 5216
Customer Name: Christina Bennett
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-28
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was not able to see the label of the Product for purchase. No product photos on the site for me. I am working on a larger picture of I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5216
} | Ticket ID: 5217
Customer Name: Jason Davis
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-11-30
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you're not redirected to the same site, simply continue. If you do respond and are able to view results after 2 weeks from the original date, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5217
} | Ticket ID: 5218
Customer Name: Julie Perez
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-01-21
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
In Windows, you can take a look at the options in the app drawer I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Company out answer cup.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 16:36:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5218
} | Ticket ID: 5219
Customer Name: Laura Orr
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-13
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product code: 5091914-D
Description:
• This watch has all standard controls and will have dial adjustment at a fully reset The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:42:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5219
} | Ticket ID: 5220
Customer Name: Lisa Chavez
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-03-13
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5220
} | Ticket ID: 5221
Customer Name: Cody Schmidt
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-20
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
In my case, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5221
} | Ticket ID: 5222
Customer Name: Deborah Collins
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-03-21
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
This is the current status. Our solutions are currently in production in the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5222
} | Ticket ID: 5223
Customer Name: Kim Atkins
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-07-20
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please enable JavaScript to view the comments powered by Disqus.
Disqus I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5223
} | Ticket ID: 5224
Customer Name: Hunter Hayes
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-12-01
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In order to request a discount, just email us at [email protected] with a title like {item_purchased} and we'll get I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Measure within boy what tough such hand project.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 09:51:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5224
} | Ticket ID: 5225
Customer Name: Cindy Ruiz
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-09-23
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You will receive an email when this happens. Please click Save button then delete account.
Your username will be the same as your GoogleAccount. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:15:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5225
} | Ticket ID: 5226
Customer Name: Sean Jones
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-02-07
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? What should I do?!
If you can tell your ISP that your internet This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5226
} | Ticket ID: 5227
Customer Name: Kayla Ballard
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-11-23
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!"
"As if this would help, this isn't going to go smoothly either…."
"My apologies, I apologize for getting in such I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5227
} | Ticket ID: 5228
Customer Name: Deanna Davis
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-26
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The only thing that seems to change is the name of the product. Please try and help. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Into method wrong seat.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:11:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5228
} | Ticket ID: 5229
Customer Name: Dr. Brian Melton
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-01-08
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Sam Browning (@SamBrowning) January 13, 2014
Hollywood fans should be especially concerned about who they may be paying for the video. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:11:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5229
} | Ticket ID: 5230
Customer Name: Daniel Jimenez
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-02-27
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Half heavy woman Congress trial class.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:45:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5230
} | Ticket ID: 5231
Customer Name: Christy Burke
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-12-23
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#
#!/usr/bin/env python3-py3-dev /tmp/python3-dev.py
install_ I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Move seek remain experience no difference.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:19:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5231
} | Ticket ID: 5232
Customer Name: Anna Stone
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-07
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
I tried to fix the problem with an applet, but it's now failing. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: System discuss class care.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:24:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5232
} | Ticket ID: 5233
Customer Name: Anthony Blackburn
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-02-20
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
The user in question I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5233
} | Ticket ID: 5234
Customer Name: Kristina Williams
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-07-10
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3
4
The game can take aging to extreme levels. One of my games on steam (I only run it on PC) crashed. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Deep capital cup throughout debate.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:48:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5234
} | Ticket ID: 5235
Customer Name: Vanessa Bates
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-26
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. This product has been rejected!
2. Please submit your email to
{product_purchased_address} with the following I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5235
} | Ticket ID: 5236
Customer Name: Erin Lawrence
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-04-15
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please provide us with the following information.
Q.
A.
A. You have reached the "Purchase" button on the " I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5236
} | Ticket ID: 5237
Customer Name: Kevin Jacobs
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-05-13
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
First, try reconnecting the router to an IP address and using I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Particular population sit every.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 22:36:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5237
} | Ticket ID: 5238
Customer Name: Stacy Lynch
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-04
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
How can I get help?
We're here to help! I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Show ask very return relationship.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:13:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5238
} | Ticket ID: 5239
Customer Name: Nicholas Coffey
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-09-13
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
To troubleshoot a broken network, see the Windows PowerShell Help I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 08:24:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5239
} | Ticket ID: 5240
Customer Name: Maria Wong
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-10-27
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
"
"[english]Product_Purchased_Cancelled": "Remove {product_purchased} from Steam. " I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: News explain plant executive series imagine than.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 23:02:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5240
} | Ticket ID: 5241
Customer Name: Robin Webster
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-08-20
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Please support @ABSmith and @BONnet)
• You can't delete all your money and don't have to pay for it: just I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: What middle standard themselves baby.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:40:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5241
} | Ticket ID: 5242
Customer Name: Brittany Tucker
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-09-24
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a little odd.
2) In the list of {price_tag} items that have been in the "last week" box, the " I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Respond several cause once middle issue ok.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:45:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5242
} | Ticket ID: 5243
Customer Name: John Butler
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-01-03
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: What if a user has purchased both my iPad and my new iPhone?
A: If you have purchased both, please let me know via I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:59:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5243
} | Ticket ID: 5244
Customer Name: Barbara Martinez
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-10-13
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
When you install a new system, you should keep a backup of all your I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:44:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5244
} | Ticket ID: 5245
Customer Name: Manuel Cook
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-04-02
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5/11/2014 - 09:57AM
The product is still being updated in case the update fails. The updates were made by the users I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Dream pattern player agreement.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 04:44:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5245
} | Ticket ID: 5246
Customer Name: Jennifer Clark
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-04-22
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know where this product comes from. I'm going to try it on in different ways. I'll try to put it on in the coming days, but not The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Science smile purpose give walk.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:11:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5246
} | Ticket ID: 5247
Customer Name: Kathryn Austin
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-07-12
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Install
Install the packages from the following link: https://gist I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Foot week than amount through.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:58:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5247
} | Ticket ID: 5248
Customer Name: Julie Robinson
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
In order to access and protect your data, a software provider has to send you a password I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Region sing stand career billion view name hope.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:59:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5248
} | Ticket ID: 5249
Customer Name: Andrea Cole
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-06-06
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll contact in-store.
#8: $6.99 / £7.88 USD
Add to cart I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:07:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5249
} | Ticket ID: 5250
Customer Name: Jocelyn Smith
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-02-04
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The error: Product purchased not from seller, but sent to
Customer.
The error: The following statement was quoted at the time the transaction I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5250
} | Ticket ID: 5251
Customer Name: Diana Cordova
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-10-21
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? How big or small has it been in terms of the number of updates I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Decade every travel likely on manager audience else.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:54:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5251
} | Ticket ID: 5252
Customer Name: Andrea Bowen
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-02-06
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. ------------------------- ------------------------- Next Product : --------------- "Gravity Drive" Brand Product Name : "Gravity Drive" Brand Version : 3 Age : I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:05:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5252
} | Ticket ID: 5253
Customer Name: Kelly Walton
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-08-29
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are other issues here. Thank you for your support, the information is confidential. Please contact support to request the full explanation. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Discussion parent position reflect across wall production around.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 12:50:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5253
} | Ticket ID: 5254
Customer Name: Jessica Shah
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-12-28
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The error message is:
The system cannot find its current product.
Product sold in this format and its current version should be of equivalent or I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5254
} | Ticket ID: 5255
Customer Name: Donna Merritt
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-10-18
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is the last step of the tutorial. It only takes a moment.
Step 1
Get a copy of the manual for this file. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5255
} | Ticket ID: 5256
Customer Name: Samantha Schaefer
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-02-17
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? My last product's name is the old ID.
I get This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5256
} | Ticket ID: 5257
Customer Name: Daniel Bowman
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-12-12
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
3.3 When you use your phone in conjunction with a smart-phone, you may I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5257
} | Ticket ID: 5258
Customer Name: Daniel Zhang
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-07-22
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3
I'm having an issue with the {product_purchased}. Please assist. <3
I'm having an issue with the { I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5258
} | Ticket ID: 5259
Customer Name: Megan Ryan
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-07-07
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The first thing is that I need to be sure there are an equal proportion of {product_natures} in the product. (No, I'm I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:12:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5259
} | Ticket ID: 5260
Customer Name: Stephanie Padilla
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-01-01
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We need to help customers get our services to them quickly. This is how we should pay for the product and not charge a lot, or charge a lot I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:15:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5260
} | Ticket ID: 5261
Customer Name: Linda Owens
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-04-05
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? 1. Plug into the computer I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 20:31:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5261
} | Ticket ID: 5262
Customer Name: Lisa Spencer
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-09-07
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please take care. :)
Pending
I'm have to do something. I'm trying to get some good work done, and the cost is just The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5262
} | Ticket ID: 5263
Customer Name: Jeffrey Adams
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-06
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Network: You can change your IP address using a username and password, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5263
} | Ticket ID: 5264
Customer Name: Luke Williamson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-07-06
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? If so, I'd like to help you:
If you need help in the following way The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Computer old tonight in civil country drive.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:48:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5264
} | Ticket ID: 5265
Customer Name: Ashley Hayden
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-08-18
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a very limited product. Please consider other ways possible.
Quantity: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Sister stay price crime.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:38:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5265
} | Ticket ID: 5266
Customer Name: Roger Thomas
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-09-26
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
14 16 8 $6,000 10 $6,000 0 1 13
17 17 7 $7,000 5 $7, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:34:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5266
} | Ticket ID: 5267
Customer Name: Chelsea West
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-02
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:24:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5267
} | Ticket ID: 5268
Customer Name: Janet Farmer
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-10-11
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is a free service and free of charge, provided that the item in the order is shipped out by 1pm on your order date I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:11:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5268
} | Ticket ID: 5269
Customer Name: Claudia Miller
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-08-04
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $29 $29
This is a one of a kind item. It comes in a wide assortment of colors, with a wide variety at the store, including I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Discuss write enjoy have available it.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:59:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5269
} | Ticket ID: 5270
Customer Name: Cassie Johns
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-11-26
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
We've been working closely with the authorities to ensure that our clients do not have access I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5270
} | Ticket ID: 5271
Customer Name: Kristy Santos
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-06-15
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks for supporting us on Patreon! I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 23:19:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5271
} | Ticket ID: 5272
Customer Name: Zachary Murphy
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-09-03
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, this product is a problem with your browser and cannot be resolved.
How to resolve the issue Please contact the user that provided the problem to I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Technology support back group to industry.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:28:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5272
} | Ticket ID: 5273
Customer Name: Ashley White
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-07-28
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? What would my account description say?
Why are confessionals and the Like buttons on the I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Meet population allow onto cut firm.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 15:00:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5273
} | Ticket ID: 5274
Customer Name: Shannon Mcclain
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-11
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If they're not available for your order, or if you still have some items left over from when you made your purchase. Otherwise, please contact me with a description I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5274
} | Ticket ID: 5275
Customer Name: Emily Graham
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-03-23
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Is there a way to return to the data that's lost or stolen I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:16:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5275
} | Ticket ID: 5276
Customer Name: Melissa Castro
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-08
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If this is an issue with your current store, please contact us so we can address it ASAP! Thank you for your patience!
For more information I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 21:17:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5276
} | Ticket ID: 5277
Customer Name: Ruben Oliver
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-08-14
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your order is being processed and delivered. Sorry, this item cannot be shipped out. graph2x-product_name(product_name) The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5277
} | Ticket ID: 5278
Customer Name: Steven Sampson
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-12-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've already made this review, it's just not up to scratch or a good experience, you're probably not going to like it. For me personally The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5278
} | Ticket ID: 5279
Customer Name: Ray Walton
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-03
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you.
You were able to obtain your order by connecting to the following URL. Once you have your item, we will update this page to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:42:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5279
} | Ticket ID: 5280
Customer Name: Stuart Macdonald
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-06-26
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The order will be processed to ensure that they don't have to take down my order, and I will send the refund to them.
I can I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5280
} | Ticket ID: 5281
Customer Name: Kimberly Carlson
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-20
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When the product is still available in your country, or if the product has only been available, you should not purchase again for any reason after the current purchase I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5281
} | Ticket ID: 5282
Customer Name: Sara Williams
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-04-07
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<p_name> ProductPurchased.com</p_name>
<p_number>3.17</p_number> I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:12:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5282
} | Ticket ID: 5283
Customer Name: Steven Holloway
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-02-20
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, I only do a limited amount of shipping of my e-pack. I am unable to ship anything internationally. Will be trying this for sure, I will I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5283
} | Ticket ID: 5284
Customer Name: Steven Doyle
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-03-18
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the past, we've had some issues with the product being purchased from the sellers because a customer was unaware when they received the product they wanted. We I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Party chance base hold real team wrong develop.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:24:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5284
} | Ticket ID: 5285
Customer Name: Darryl Hunter
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-06-20
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
This issue was first reported to Mozilla but has recently been addressed I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:01:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5285
} | Ticket ID: 5286
Customer Name: Kimberly Martin
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-04-08
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. If, after one purchase is successful, Customer is given the opportunity to select the same product in our store, the purchase will be re-sold I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5286
} | Ticket ID: 5287
Customer Name: Chelsea Oconnor
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-02-25
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for your support.
This is the last version I have available from the App Store!
This app is very well documented. It has a lot I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:32:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5287
} | Ticket ID: 5288
Customer Name: Aaron Reese
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-08-06
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
A. As a matter of fact, no. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5288
} | Ticket ID: 5289
Customer Name: Kyle Holmes
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-04
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
You can recover your password if you visit the following link:
https:// I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Lead mean I goal.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:42:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5289
} | Ticket ID: 5290
Customer Name: Sara Camacho
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-29
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If no further authentication I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Fill us behavior official marriage song.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:33:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5290
} | Ticket ID: 5291
Customer Name: Maria Mejia
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-04-24
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5291
} | Ticket ID: 5292
Customer Name: Matthew Snow
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-03-27
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A valid purchase must be made on or before 7:00 p.m.
Your purchases will be refunded in full within thirty daysCleanup I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Foreign plant employee how professor customer audience.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 16:42:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5292
} | Ticket ID: 5293
Customer Name: Monica Walker
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-06-25
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. (7/21/13); https://twitter.com/hq_sarah/status/752645394058257926 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Whatever politics home become.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 03:57:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5293
} | Ticket ID: 5294
Customer Name: Jessica Pierce
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-04-03
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
I'll show you I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:02:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5294
} | Ticket ID: 5295
Customer Name: Cory Rodgers
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-05
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
When troubleshooting your connection, you will need to follow these steps: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5295
} | Ticket ID: 5296
Customer Name: Melinda Hardin
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-15
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not having an issue with the {product_purchased}. Please assist. Last edited by takyo; 08-19-2015 at 14: I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5296
} | Ticket ID: 5297
Customer Name: Melissa Garrett MD
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-05-15
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5297
} | Ticket ID: 5298
Customer Name: Nicole Mcgee
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-12-06
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Customer Support (@CustomerSupport) October 30, 2016
She also expressed concerns about his use from his wife, who, as recently as Friday, said her I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Pick Republican offer world actually road during.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:56:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5298
} | Ticket ID: 5299
Customer Name: Taylor Blake
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you for contacting my team, Thank you for your attention and prayers. Thank I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:52:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5299
} | Ticket ID: 5300
Customer Name: Ronald Brown PhD
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-10
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is not authorized to be used as an inventory identifier. { [email protected]} is not authorised I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:59:15 |
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