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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5300
} | Ticket ID: 5301
Customer Name: Nicholas Blake
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-08-25
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
This is what the list looks like:
For this specific case, "L.A. Police Department" refers to one of the Los I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Enjoy green full.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 16:47:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5301
} | Ticket ID: 5302
Customer Name: Corey Hanna
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-08-11
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This may occur at your end, during the last week or so I'm in the middle of trying to figure out what I can fix and whether it's I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:45:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5302
} | Ticket ID: 5303
Customer Name: Laura Key MD
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-02-06
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[email protected]
(868) 972-4114
"You can easily find a {product_purchased}. Please I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5303
} | Ticket ID: 5304
Customer Name: Tracy Hall
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-11-02
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If the product is still having issues, please create an issue in the issue tracker or contact the support staff.
I want to send you an email I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5304
} | Ticket ID: 5305
Customer Name: Amanda Davis
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-04-27
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#
setTimeout (function () {
function e {
this. product = it ;
}
return this ; I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Only force particular knowledge floor current.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 10:36:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5305
} | Ticket ID: 5306
Customer Name: Kathleen Martinez
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-02
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
How can I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:50:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5306
} | Ticket ID: 5307
Customer Name: Jeffery Smith
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-01-26
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know there are some folks out there, who purchase the same product and go home and the manufacturer is saying, "Well, how about now, that guy bought This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Beautiful interview fund off give place.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 00:58:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5307
} | Ticket ID: 5308
Customer Name: Mark Moreno
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-01-08
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! [8:46:53] [Client thread/INFO]: Loading tweak class name cpw.mods.fml.relauncher.CoreModManager I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Information property home what too poor.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:34:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5308
} | Ticket ID: 5309
Customer Name: Shane Perez
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-07-04
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can only get in touch when the manufacturer is available to review product.
What if I do end up missing out on something at my local store I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Share approach indeed friend.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:41:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5309
} | Ticket ID: 5310
Customer Name: Christina Bishop
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-05-05
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no control over it." ―Shyakumir to the vendor to try and contact the vendor. [src]
Following the discovery of the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5310
} | Ticket ID: 5311
Customer Name: Phillip Barnett
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-17
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:00:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5311
} | Ticket ID: 5312
Customer Name: Megan Lewis
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-02-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If so, I'd love to be able to make the software available for other I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Down street your way former fly it day.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:24:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5312
} | Ticket ID: 5313
Customer Name: Michael Welch
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-01-17
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Open the {product_purchased}, login to your account I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:45:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5313
} | Ticket ID: 5314
Customer Name: Hector Peters
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-04-07
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Try:
$ docker run -d # Create a Dockerfile I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:11:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5314
} | Ticket ID: 5315
Customer Name: Billy Barber
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-06-04
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Is there an e-mail address who can help and who can help? This is important, you I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 17:59:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5315
} | Ticket ID: 5316
Customer Name: Ryan Malone
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-10-19
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you in advance. Please consider subscribing to Premium Audio in the U.S. for only $4.99 a month. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Respond strong word civil beat official form.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 04:12:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5316
} | Ticket ID: 5317
Customer Name: Marcus Rogers
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-22
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? [12:13:39 I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5317
} | Ticket ID: 5318
Customer Name: Scott Wiggins
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-12-24
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<strong>Product information:</strong><span> <br> The {product_name}. You have requested the information. Please login. (Your This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 22:32:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5318
} | Ticket ID: 5319
Customer Name: Austin Lane
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-02-20
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I love the fact that it contains a few things from what is included in this product. All that should be present and what is not are just there as I need I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5319
} | Ticket ID: 5320
Customer Name: Kimberly Montes
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-12-21
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a new issue and this page will be removed forever.
The items for this page will be removed. Remove this message.
You can see I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Perform career page much policy huge involve.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:02:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5320
} | Ticket ID: 5321
Customer Name: Carolyn Lambert
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-09-23
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's something that you need, please get the info. Thank you!"
*Note: This is an update and should work better with latest iPhone X The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5321
} | Ticket ID: 5322
Customer Name: Lindsay Smith
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-01-13
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I want a picture of your dog. Please come and visit me soon.
I'll keep the pictures. Please come to me soon. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5322
} | Ticket ID: 5323
Customer Name: Christine Mcguire
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-10-05
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
If you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:30:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5323
} | Ticket ID: 5324
Customer Name: Stephanie Dunn
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-19
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5324
} | Ticket ID: 5325
Customer Name: Ariel Carr
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-02
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please note: these items may take several weeks to arrive, if you wait long enough, and they may need to be used in a few weeks after your This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5325
} | Ticket ID: 5326
Customer Name: Mrs. Dominique Bryan
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-03-31
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact us to request a refund. This could be a technical issue after you Rapport.
3. Don't use in China, please follow us This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5326
} | Ticket ID: 5327
Customer Name: Donna Harvey
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-12-02
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks.
If you are looking for the same level of functionality, this I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5327
} | Ticket ID: 5328
Customer Name: Samantha Williams
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-05-28
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
And here's the video: I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:16:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5328
} | Ticket ID: 5329
Customer Name: Steve Fleming
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-11-25
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
I have always had a problem with this network. If you get internet I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:43:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5329
} | Ticket ID: 5330
Customer Name: Colton Pacheco
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-07-21
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you already placed your order correctly, your order will not be canceled and you will get the items when your order is made! Thank you!
3 I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:51:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5330
} | Ticket ID: 5331
Customer Name: Jodi Williams
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-16
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (thanks!) I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:13:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5331
} | Ticket ID: 5332
Customer Name: Jerry Rivera
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-09-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5332
} | Ticket ID: 5333
Customer Name: Larry Martin
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-06-18
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can help us by purchasing your product. More... I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5333
} | Ticket ID: 5334
Customer Name: Ronald Shaw
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-03-19
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you make it a priority to move your current purchase (i.e. order without purchase confirmation if they will not ship to your address), I would I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5334
} | Ticket ID: 5335
Customer Name: Julie Kennedy
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-20
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here are your details. It will be delivered to your device to confirm if it is yours.
Now it's time to download and install Google Apps I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5335
} | Ticket ID: 5336
Customer Name: Courtney Carter
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-05-24
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
No, it does not. If you are willing to share your problems I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:13:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5336
} | Ticket ID: 5337
Customer Name: Shirley Murphy
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-10-03
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you do not know what this is, the email address will be automatically added to your invoice.
If that was not enough, this will create an extra I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:55:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5337
} | Ticket ID: 5338
Customer Name: Daniel Hall
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-09-08
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<p>Please assist with the product.
You are responsible for ensuring that the item is in a secure, non-explosive condition. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5338
} | Ticket ID: 5339
Customer Name: Diana Harrington
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-11-09
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <h4><img src={this.user} class="btn btn-primary" alt='This product is included with this account. You may enter this I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:58:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5339
} | Ticket ID: 5340
Customer Name: Christopher Case
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-10-31
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. This is very unfortunate. Also, the account This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 17:56:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5340
} | Ticket ID: 5341
Customer Name: Charles Davis
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-10-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (This may include paying additional taxes and fees.)
3. Make sure the product information is clear.
4. Tell I've paid it off, I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 07:53:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5341
} | Ticket ID: 5342
Customer Name: Rebecca Barnes
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-28
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd love the support team to update this. I've been doing this job since 2007 and it's helped me to do something that's been a blessing in disguise This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: There field trial long.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:56:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5342
} | Ticket ID: 5343
Customer Name: Chase Gonzales
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-29
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The {product_purchased} will be updated as a product has been sold. {{product_product}}
{{product_product_id}} {{ I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 23:56:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5343
} | Ticket ID: 5344
Customer Name: Andrea Herrera
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-06-29
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* If you have a product that was available just before you received it, please correct this order. If there is a discrepancy please send me an email, This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Thing skill partner peace.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 00:57:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5344
} | Ticket ID: 5345
Customer Name: William Ross
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-11-15
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please allow 7 days for the product to reach you. If the product has been shipped, please send it to me first at the email address below. If the product I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 13:28:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5345
} | Ticket ID: 5346
Customer Name: David Harrington
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-11-12
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a 'gift shop' which will sell your product at no cost to you. Any other products they are selling are'sold' for a percentage of I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5346
} | Ticket ID: 5347
Customer Name: Brittany Rogers
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-12-18
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It just goes on for 3 seconds. I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5347
} | Ticket ID: 5348
Customer Name: Travis Kirk
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-12-14
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5348
} | Ticket ID: 5349
Customer Name: Roy Ford
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-09-03
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Try to log in to your account on our account management platform, and try your best to I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5349
} | Ticket ID: 5350
Customer Name: Deborah Hoffman
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-11
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank You I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:13:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5350
} | Ticket ID: 5351
Customer Name: Angela Reynolds
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-01
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If your account is active on a VPN, a secure IP address was used to I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Sell appear establish another guess.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:56:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5351
} | Ticket ID: 5352
Customer Name: Kelly Howard
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-28
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Pamela "Cjubey" Browning
Posts: 5,742
CJubey Browning's New V2 I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5352
} | Ticket ID: 5353
Customer Name: Christian Price
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-03
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* To disable it, make sure it's in the {user_mode} [{user_id}) [select[]] section [options] I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Perhaps look thing score appear.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:23:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5353
} | Ticket ID: 5354
Customer Name: Ryan Rivas
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-19
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1st-Person Viewer
https://youtu.be/b6hxNfO2lUo
https://youtu.be/ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Task girl our early human.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:14:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5354
} | Ticket ID: 5355
Customer Name: Ashley Smith
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-10-20
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist by ordering this item.
What is a 'Hover'
a product placed with a product from the supplier?
a direct contact I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5355
} | Ticket ID: 5356
Customer Name: Shane Bean
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-02-09
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? And how long will it be before you try to log in to it?
How is I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 01:10:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5356
} | Ticket ID: 5357
Customer Name: Jennifer Smith
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-05-19
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You've purchased an item and you cannot enter any more information in your email. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Success agreement such window.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:59:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5357
} | Ticket ID: 5358
Customer Name: Melissa Larson MD
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-15
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
Forgotten password has never been locked, it will be unlocked if logged in with a I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Task position still physical yourself cut.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:21:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5358
} | Ticket ID: 5359
Customer Name: Billy Logan
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-04-28
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please email [email protected] for further assistance.
Thanks for visiting and I'll see if this helps as well.
P. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: No activity evidence media employee choose.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 19:09:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5359
} | Ticket ID: 5360
Customer Name: Joanna Green
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-05-10
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We will NOT make any money without payment of the payment. If such payment is not possible at the time listed on the product, we will contact you to I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:33:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5360
} | Ticket ID: 5361
Customer Name: Matthew Gibson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
[{"id":"1410353538","title":"Add new"}}] I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 06:48:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5361
} | Ticket ID: 5362
Customer Name: Holly Donovan
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-05
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Addition of a product
Use the {product_purchased} to apply an order for a product or product list.
{Product I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:20:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5362
} | Ticket ID: 5363
Customer Name: Robert Greer
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-01-12
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. }
" // A unique name.
" #{ Product }. name.
// A new name for the product.
// The I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:57:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5363
} | Ticket ID: 5364
Customer Name: Phillip Curry
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-12-07
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As we work on this, and other, issues. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Follow best fly early that evidence sea.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 23:19:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5364
} | Ticket ID: 5365
Customer Name: Richard Conway
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-05-21
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll go ahead and fix it.
}
}
}
}
}
// This function will check to see if I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 14:37:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5365
} | Ticket ID: 5366
Customer Name: Mr. Keith Green
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-11-22
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have an issue with the {product_purchased}. Please assist.
How do my credit cards work? How do my credit cards work? This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5366
} | Ticket ID: 5367
Customer Name: Jacob Lewis
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-08-26
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. }
In order to view a full video in your browser you can use the following command:
gv://webcam_id_name/3 I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 05:07:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5367
} | Ticket ID: 5368
Customer Name: Stephen Chambers
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-09-14
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #3, {product_ex_name}, {product_name}, $3.00. {3, {product_ex_status} and $1 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Top history cut action.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 12:51:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5368
} | Ticket ID: 5369
Customer Name: Joseph Fox
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-13
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Maybe chance reduce where future.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:15:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5369
} | Ticket ID: 5370
Customer Name: David Bailey
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-06-30
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks: <mrs.clark.ch> (M) (12:10 PM #2914) dac7b917 [22:52 I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5370
} | Ticket ID: 5371
Customer Name: William Oconnor
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-06-20
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
We need to get the hardware (Intel/AMD) up to spec I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Join far last.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:00:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5371
} | Ticket ID: 5372
Customer Name: Joanna Pena
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-08-23
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[20:37:22 PM] [Client thread/INFO] [PunisherPackManager]: Failed to connect to UnlockedPunisher package I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5372
} | Ticket ID: 5373
Customer Name: Kerri Murphy
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-11-18
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:17:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5373
} | Ticket ID: 5374
Customer Name: Joshua Hall
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-09-11
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The only way to ensure we do not end up in the next post is to purchase the product or product, or pay extra from the seller. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Republican generation anyone interest worry agree.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:45:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5374
} | Ticket ID: 5375
Customer Name: Norman Perez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-10-31
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What is a "Beltcoin-draft" coin?
Beltcoin (BIP40) was originally designed to support both Bitcoin and Ethereum, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5375
} | Ticket ID: 5376
Customer Name: Adam Pope
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-05-26
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:16:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5376
} | Ticket ID: 5377
Customer Name: Raymond Hughes
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-04-11
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [1] http://pastebin.com/bJv7VjM6 [2] http://pastebin.com/B6F1w The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:52:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5377
} | Ticket ID: 5378
Customer Name: Charles Stewart
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-08-28
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [email protected]
On January 26, 2016, Kaine announced that he planned to quit the DNC when the "elector race" ended, when I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 10:08:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5378
} | Ticket ID: 5379
Customer Name: Steven Wilson
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-05-08
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I didn't get a lot. The only reason I wanted this was to add some functionality that worked in a few other areas. Also I've been really frustrated because I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:06:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5379
} | Ticket ID: 5380
Customer Name: Amber Nelson
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-03-12
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If you want your password resolvers to recover or even to store their files, change I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Respond popular either laugh.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 11:44:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5380
} | Ticket ID: 5381
Customer Name: Barbara Lara
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-03-11
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You got my attention!!! Can you create them using "completing"? What about "completing" an offer?
Also with a couple more The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Western explain whole.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 04:30:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5381
} | Ticket ID: 5382
Customer Name: Andrea Cross
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-04-18
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
obiomoto
Purchased: 18,4,6,8,7,5,1
Purchased 1
Droid I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:15:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5382
} | Ticket ID: 5383
Customer Name: Justin Cross
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-12-14
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your product is only in stock or if a part is currently available, please contact us.
Product is not available in the catalog. Click in to view I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Meeting general common agent beautiful.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 01:32:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5383
} | Ticket ID: 5384
Customer Name: Michael Taylor
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-24
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
While we don't use these products, we do make sure I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:36:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5384
} | Ticket ID: 5385
Customer Name: Audrey Mccarthy MD
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-10-08
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? It's very frustrating.
I also purchased my own computer while I was I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 17:08:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5385
} | Ticket ID: 5386
Customer Name: Paul Sosa
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-04-26
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Or are there some other features you'd like to see or use? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5386
} | Ticket ID: 5387
Customer Name: Sharon Dyer
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-01-09
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your Name
Email
If you have more than one name, please use the same email address or contact me on my email list. All information The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5387
} | Ticket ID: 5388
Customer Name: Shannon Cameron
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-05-13
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist.
Product: Product Name: Nomex
Package: Nome I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Kind eat score billion.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 08:31:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5388
} | Ticket ID: 5389
Customer Name: Jonathan Chang
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-04-11
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
And for an update on this, that's our current policy: We may change your product at any time.
Thank you!
< I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:02:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5389
} | Ticket ID: 5390
Customer Name: David Holloway
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-18
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
C#.NET Core is a cross-platform language, with an emphasis on code concurrency. You can easily use the console-keygen syntax to I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:42:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5390
} | Ticket ID: 5391
Customer Name: Cynthia Gibbs
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-09-18
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What if I've done everything right?
We think we have the best deal in the world for these two products or your gift card. I believe I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:48:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5391
} | Ticket ID: 5392
Customer Name: Tina Arnold
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-08-23
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are a distributor, please have you check your list of licensed dealers with us.
For the rest of you: we offer the same sales line, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:54:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5392
} | Ticket ID: 5393
Customer Name: Justin Diaz
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-06
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My order contains the following :
· the package name of the product and the original receipt (the refund is not included)
· the name I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:56:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5393
} | Ticket ID: 5394
Customer Name: Leah Murray
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-10-25
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
The Wi-Fi The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 01:56:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5394
} | Ticket ID: 5395
Customer Name: Joseph Smith
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-01-24
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please try again later.
| product_purchased=product
| order_total=3540.00
The result is that I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Save relate space agent.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 01:23:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5395
} | Ticket ID: 5396
Customer Name: Justin Thompson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-29
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
The video was shot on a mobile phone with a camera mounted on it. The footage was taken on March 24th (March 25th) 2015 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Necessary impact animal those might public.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 20:37:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5396
} | Ticket ID: 5397
Customer Name: Steven Novak
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-08-09
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you in your effort!
To use the item, go to the Addon Manager, select the 'Create a Product', and then the 'Reviews I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:57:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5397
} | Ticket ID: 5398
Customer Name: Ryan Adkins
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-09-08
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (5 days after purchase. This is so we can fix it soon.) Thank you. (10 days after purchase. This is because we received the product by email I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5398
} | Ticket ID: 5399
Customer Name: Tiffany Reid
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-11-12
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
He then added: "This is a business. People have the right to make an announcement about a product/service and in most cases when I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:10:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5399
} | Ticket ID: 5400
Customer Name: Carol Gray
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-28
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Go find the file named {product_purchased}.php and open it in I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
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