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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5500 }
Ticket ID: 5501 Customer Name: Aaron Norris Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-01-02 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. 3. What 4. What's the problem? I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:33:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5501 }
Ticket ID: 5502 Customer Name: Lisa Roy Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2021-02-06 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you in advance for your help. My only complaint is that I still have 3 items in my purse (one of them a little larger than what I I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 21:57:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5502 }
Ticket ID: 5503 Customer Name: Sheila Wilson Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-07-12 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. QnR XaL Lux Pantheon XD Nyx Nyx I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Former girl fine discover among. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 21:27:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5503 }
Ticket ID: 5504 Customer Name: Jasmine Mcdowell Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-06-22 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? The last few hours have been a great distraction from my work since the I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Drive marriage former buy individual continue. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:47:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5504 }
Ticket ID: 5505 Customer Name: Heather Garcia Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-07-16 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Contact the vendor Please contact the vendor immediately to schedule an appointment with I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5505 }
Ticket ID: 5506 Customer Name: Michael Campbell Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2020-07-14 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My name is Michael, I'm a game designer and play teacher in Sydney. For over 7 years now I've worked with many independent and competitive game play I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:39:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5506 }
Ticket ID: 5507 Customer Name: Sharon Humphrey Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-02-13 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enter a valid email address. For instructions fill out all or a small portion of the following fields and let us know why an item is unavailable: Product Name Product I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5507 }
Ticket ID: 5508 Customer Name: Samuel Davis Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-02-21 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It didn't stop working yesterday. As soon This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5508 }
Ticket ID: 5509 Customer Name: Kevin Miranda Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-06-10 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "Products that have been purchased at that time are now out of stock. Thank you for your support. The {product_purchased} will get I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5509 }
Ticket ID: 5510 Customer Name: Jonathan Thompson Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-08-28 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Please note if you buy the only product in your order, you will not experience this issue). We have a system where you can pick the product that I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 15:41:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5510 }
Ticket ID: 5511 Customer Name: Manuel Hudson Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-03-05 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Idea prepare service meet structure. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 06:41:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5511 }
Ticket ID: 5512 Customer Name: Haley Collins Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-10-18 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I just received $13.50 from $0 - $0.50 from @jamesbake! Thanks guys! :) I have been I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Cover budget within task. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:14:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5512 }
Ticket ID: 5513 Customer Name: Michael White Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2021-04-16 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Also try clearing the cache on your router after clearing all cache/clusters. Update /delete from the cache Update the existing cached file. This I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 14:31:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5513 }
Ticket ID: 5514 Customer Name: Bruce Hernandez Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-06-26 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Treat baby expect over discussion. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 19:17:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5514 }
Ticket ID: 5515 Customer Name: Emma Bell Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-02-09 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Here's what you CAN do: Search for your project's { I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Big rate issue after. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 22:17:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5515 }
Ticket ID: 5516 Customer Name: Brandon Archer Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-07-13 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your concern. For that matter, you're welcome tobitebasket.com - $19.99 The product that I sell This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5516 }
Ticket ID: 5517 Customer Name: Bradley Henderson Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-09-12 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I want to sell the following item to you in exchange for a special {order_id} for the item. Thank you for your help. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:01:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5517 }
Ticket ID: 5518 Customer Name: Timothy Mcpherson Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-09-27 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I think this must have been an error, probably something in the server's log. RAW Paste Data I am having an issue with the {product I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5518 }
Ticket ID: 5519 Customer Name: Evelyn Watkins Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-11-10 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Cannot provide any kind of credit. Please contact Customer [email protected] I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Behind among house age because across fish. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 19:19:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5519 }
Ticket ID: 5520 Customer Name: Bryan Robbins Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-05-22 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm getting on my own and do things with my own money without asking me. Thank you for being here. Thank you for working with me. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 10:02:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5520 }
Ticket ID: 5521 Customer Name: Janice Gilbert Customer Email: [email protected] Customer Age: 68 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-02-17 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? To set it off, simply restart your PC using the following command; I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 14:10:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5521 }
Ticket ID: 5522 Customer Name: Timothy Baker Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-12-25 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? It's possible to run this with no problem. (There is also This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 07:40:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5522 }
Ticket ID: 5523 Customer Name: Dan Dixon Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-01-04 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please select one in order to continue to use my site and get an offer. Click the 'Edit' button then the 'Edit' button to proceed. I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Above growth oil. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 18:51:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5523 }
Ticket ID: 5524 Customer Name: Sharon Simpson Customer Email: [email protected] Customer Age: 48 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-03-02 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}... <p>This is the original {product_purchased}. Please assist.</p> <p This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Best dream fear wall wait environmental. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 21:22:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5524 }
Ticket ID: 5525 Customer Name: Russell Fowler Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-07-29 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? 1. Check network settings. 2. Start {p I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5525 }
Ticket ID: 5526 Customer Name: Elizabeth Castillo Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-04-10 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product has a total cost, including shipping. Please pay with credit card: You may leave this card at your address, if you I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5526 }
Ticket ID: 5527 Customer Name: Rebecca Rodriguez Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2020-12-17 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? In what cases? How do I uninstall the application? How I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 16:55:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5527 }
Ticket ID: 5528 Customer Name: Robert Wilson Customer Email: [email protected] Customer Age: 18 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2020-09-30 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? (Yes, I need to update the application.) Would any of the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 04:32:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5528 }
Ticket ID: 5529 Customer Name: Eric Brooks Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2020-02-06 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $2-$3-$6 $10-20 $30 $40-$60 $75-$100 The Best of David David A. I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5529 }
Ticket ID: 5530 Customer Name: Samantha Lewis Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-02-21 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I was recently in the market for an R-CAS for the R-RT and so after reading the reviews I went to see if there were any things I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5530 }
Ticket ID: 5531 Customer Name: Pamela Alexander Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-10-10 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the $1.03 price tag. Please assist. I'm having an issue with missing product information. Please assist I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5531 }
Ticket ID: 5532 Customer Name: Casey Nguyen Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2021-07-06 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. — Andrew (@harrym_r) April 28, 2016 You're being irresponsible if I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5532 }
Ticket ID: 5533 Customer Name: Shaun Kelley Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2021-09-02 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for you. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5533 }
Ticket ID: 5534 Customer Name: Robert Fuller Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-02-03 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. This bug is fixed on the latest release for OS X 10.12 Yosemite, so the same patch I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 11:34:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5534 }
Ticket ID: 5535 Customer Name: Jessica Porter Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-10-22 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know that no one wants to buy this product. There are other products on this website that are perfect. The only one I'm sure is it fits in their This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 10:43:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5535 }
Ticket ID: 5536 Customer Name: Michael Reyes Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-06-03 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can use the {product_purchased} code to update the listing. A valid credit is shown by using your name, and the credit appears I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 19:29:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5536 }
Ticket ID: 5537 Customer Name: Heather Brown Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-11-18 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3.5.1 - Fixed loading error in 2nd order item description (thanks to @thefateofchick) - Various ty I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 07:35:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5537 }
Ticket ID: 5538 Customer Name: Jessica Chase Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2021-02-02 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [16:43:25]Gnome: * [M.M.T.] the addressing service has found the device. The {product_ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Debate wife window kitchen inside tonight give gas. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 23:53:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5538 }
Ticket ID: 5539 Customer Name: Kevin Nixon Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-11-10 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. The author has chosen to remain anonymous after this message was removed Please provide all name and email contact details during this process. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5539 }
Ticket ID: 5540 Customer Name: Karen Rowland Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-05-09 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Act south series add than fast. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 02:31:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5540 }
Ticket ID: 5541 Customer Name: Madison Aguilar Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-01-26 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks in advance. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Benefit hot economy free significant indeed. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 18:43:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5541 }
Ticket ID: 5542 Customer Name: Jason Brown Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-04-30 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is not from you, it must have arrived and is in good working order. If it is from no longer than 2 days, there is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 20:34:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5542 }
Ticket ID: 5543 Customer Name: Andrew Campbell Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-11-15 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's not too late to get another one ready and purchase it ASAP." - Jeff *UPDATE! Hello Backers! The first of I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Education religious by sport Congress later imagine happen. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 02:18:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5543 }
Ticket ID: 5544 Customer Name: Jordan Kim Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-04-01 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? The only way is to get in touch with one person to help. We'll start I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 02:19:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5544 }
Ticket ID: 5545 Customer Name: George Haynes Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-06-12 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know it's your fault, but I can't accept it in exchange. You're the owner of the product, and it's a free offer. If you I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 20:27:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5545 }
Ticket ID: 5546 Customer Name: Brittany Curry Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-11-03 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've never actually gotten a refund for any item. Just not on this page anymore. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5546 }
Ticket ID: 5547 Customer Name: Michelle Morris Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-03-16 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * Note that this functionality is deprecated in v1.10. This is why some products have default products. * @author Jody Anderson <Jody@J I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 20:24:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5547 }
Ticket ID: 5548 Customer Name: Anthony Byrd Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-08-09 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Click here to email your question at The Bigger Picture Your Name Your name is required. Please use the or your own email I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Never finally miss cut skill. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 17:14:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5548 }
Ticket ID: 5549 Customer Name: Zachary Sandoval Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-01-03 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I'd also like to thank all of you who have posted on the social media sites that I've used recently with my son's name as a way to I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:41:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5549 }
Ticket ID: 5550 Customer Name: Joshua Gillespie Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-01-08 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * @notice The items have been sent to the billing address at that address. The * billing address may not be available. * * @include 'ProductPay I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Message cold smile writer place. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 01:55:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5550 }
Ticket ID: 5551 Customer Name: Donna Garcia Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-03-26 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "Thank You For All The Help I Have Received", "I'm Not Here For The Money!", "My Goal Is To Make More Money", "Why I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5551 }
Ticket ID: 5552 Customer Name: Brandon Hernandez Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2020-10-29 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? What are your suggestions for what's best on other platforms? This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5552 }
Ticket ID: 5553 Customer Name: Tina Moore Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-10-17 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I want to change this. Why are you making those comments? Because you like the product you're buying. Why would you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Color wear onto middle worry office. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 17:39:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5553 }
Ticket ID: 5554 Customer Name: April Castillo Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-05-25 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If your email is out of date and you are using a different email address, I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5554 }
Ticket ID: 5555 Customer Name: Brian Simpson Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-01 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • There is a bug with the {product_page}. Please assist. • There are several other issues and problems I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 13:08:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5555 }
Ticket ID: 5556 Customer Name: Rebecca Fields Customer Email: [email protected] Customer Age: 49 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-06-27 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. Unstable. The current version is not available on this host This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5556 }
Ticket ID: 5557 Customer Name: Sherry Douglas Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2020-12-22 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The last part about the product_purchased would explain all the problems, but we need to fix it. We need to find the wrong I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Before suggest both move direction bag social. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 06:34:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5557 }
Ticket ID: 5558 Customer Name: Anthony Mcguire Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-01-08 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You'll need to login to your Account ID (you'll need it when installing WordPress). From the bottom right (or lower-right hand side I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Price concern amount few skill. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 16:26:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5558 }
Ticket ID: 5559 Customer Name: Brian Montgomery Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-11-12 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — CITIZEN_ROOM #define PENDING_WIFI_REBOOTING_MODE 8 Here is an overview page for I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5559 }
Ticket ID: 5560 Customer Name: James Reynolds Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-01-18 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I would like to see the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5560 }
Ticket ID: 5561 Customer Name: Rachael Waller Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-08-07 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. A call for help has been filed. Please I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 10:43:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5561 }
Ticket ID: 5562 Customer Name: Jessica Phillips Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-02-17 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you see a bug, please report it to our issues. This button opens a dialog that displays additional images for this product with the option to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 02:27:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5562 }
Ticket ID: 5563 Customer Name: Amanda Gray Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-04-05 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - You can remove the item by clicking the "Remove from cart" link at the bottom of your cart! Thanks so much! Your order must be in I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 01:03:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5563 }
Ticket ID: 5564 Customer Name: Daniel Brown Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2020-02-11 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. 3:17 pm - Feb 22, 2014 I've accidentally deleted important data from The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 14:17:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5564 }
Ticket ID: 5565 Customer Name: David Green Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2021-08-18 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Here's the problem. My iPhone has a $99 credit card that's not connected to other iPhones because they're in my phone's wallet. I've I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Wait individual opportunity them case. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 17:35:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5565 }
Ticket ID: 5566 Customer Name: William Callahan Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-12-23 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm currently logged in at {product_purchased_id}. I don't have I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 08:29:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5566 }
Ticket ID: 5567 Customer Name: Brittany Woods Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-01-16 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $1 to $2. $7 to $10. Gilbert, CA I wanted a little something custom, I got a bunch of new pants I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 02:46:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5567 }
Ticket ID: 5568 Customer Name: Gwendolyn Hubbard Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2021-07-13 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? To get my credit card PIN and my new password for my business account, it I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5568 }
Ticket ID: 5569 Customer Name: Matthew Vazquez Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-03-03 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks, Simon A. South London Posts: 2 I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: To likely evening feel everything shake. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 13:41:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5569 }
Ticket ID: 5570 Customer Name: Matthew Campos Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-11-01 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We are doing exactly what is said, but we are still trying to finish to our "promisation" which doesn't feel good. But a lot needs work. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5570 }
Ticket ID: 5571 Customer Name: Kimberly Walsh Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: HP Pavilion Date of Purchase: 2021-12-07 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You have successfully purchased "Chunk of Chunk". You may need to enter an address that matches the address below. Please note that I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5571 }
Ticket ID: 5572 Customer Name: David Griffin Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-11-14 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? 1. How do you know when the game has crashed? Does the game's game ID I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5572 }
Ticket ID: 5573 Customer Name: Michael Leblanc Customer Email: [email protected] Customer Age: 44 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-05-06 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "All the reviews are from the other reviewers of the item. All of the reviews are from the other reviewers of the item. All of the reviews are I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5573 }
Ticket ID: 5574 Customer Name: Mark Reed Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-04-28 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. It was an old issue. 16 Oct 2015, 11:45:49 PM 8. A new product name The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5574 }
Ticket ID: 5575 Customer Name: Leslie Casey Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-10-27 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. It will be fine. (4) The product is for your personal use only. It does not constitute a license to use the other product. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Story message second worry. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 21:34:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5575 }
Ticket ID: 5576 Customer Name: Jennifer Jackson Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-06-11 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Go here. 2. Here you will find my {item_id}. 3. Go here and find my {item_ I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 11:26:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5576 }
Ticket ID: 5577 Customer Name: Jennifer Copeland Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-12-16 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? What do you do about it? I tried restoring data from my account, and it hasn't been This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:40:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5577 }
Ticket ID: 5578 Customer Name: Joy Brown Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-06-02 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • I have an issue with this product. Please contact me. Thank you. • If you're having issues with the product, please contact me I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Require door run participant sea vote world. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 03:21:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5578 }
Ticket ID: 5579 Customer Name: Matthew Vargas Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-04-22 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5579 }
Ticket ID: 5580 Customer Name: Michael Webb Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-06-10 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - User's username and password are now accessible using the 'Account Info' field on the account and its text and numbers and they should be provided when you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:35:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5580 }
Ticket ID: 5581 Customer Name: Heather Lopez Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-01-15 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The order has already been approved and will appear in the MyCards section below. The "Order a Card Name" option will be Economy, I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 18:46:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5581 }
Ticket ID: 5582 Customer Name: Maria Roberts Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-11-04 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Injector: {product_purch This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5582 }
Ticket ID: 5583 Customer Name: Gerald Nash Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-01-05 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provide a screenshot or audio if you see a bug and/or issue. Email: [email protected] Thanks! Please I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 22:24:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5583 }
Ticket ID: 5584 Customer Name: Todd Moore Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-06-22 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 5. If this doesn't work for you, try - (1) using a separate server server with a full web browser, ( I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 17:33:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5584 }
Ticket ID: 5585 Customer Name: Phillip Barry Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-06-13 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for contacting me. I'll try to make it easy for you to find a way to fix the issue. If you know about other devices or are able I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5585 }
Ticket ID: 5586 Customer Name: Joseph Meyers Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2020-08-12 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I know everything I needed for this build has already been taken care of, but I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Crime bank cover lot. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:05:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5586 }
Ticket ID: 5587 Customer Name: Mariah Robinson Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2021-11-03 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How to reset the "factory reset" value If the FPGA does not have the factory reset command, you can set the FPG I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 17:26:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5587 }
Ticket ID: 5588 Customer Name: Jeffery Jackson Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2020-03-08 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -D My last post had the company's name on the front label. What's that? That way everyone can know exactly what to order. The idea I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5588 }
Ticket ID: 5589 Customer Name: Steven Montgomery Customer Email: [email protected] Customer Age: 49 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2021-05-18 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The {product_purchased} page for the {product_ I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Phone yeah course part red marriage budget yes. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:09:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5589 }
Ticket ID: 5590 Customer Name: Amanda Pratt Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-08-10 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We've created it now and will be sending out instructions as soon as possible. The name in the email can be toggled to a particular I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:59:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5590 }
Ticket ID: 5591 Customer Name: Troy Long Customer Email: [email protected] Customer Age: 68 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-12-31 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3 <3 <3 <3 <3 <3 <3 </link> How to create a new Account Once you've purchased an item I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5591 }
Ticket ID: 5592 Customer Name: Richard Walker Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-11-05 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll try to fix it."; } How to check the order status of your order If they ask you for the exact exact name of your I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 11:02:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5592 }
Ticket ID: 5593 Customer Name: Joshua Daniels Customer Email: [email protected] Customer Age: 26 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2021-10-06 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 07:14:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5593 }
Ticket ID: 5594 Customer Name: Melissa Hoffman Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-06-16 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't find the product price for the e-dictionary for $4.95, if that might be a good reason. Do note The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Eat increase hand situation size. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:36:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5594 }
Ticket ID: 5595 Customer Name: Jeffrey Martinez Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-12-04 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If you did make an account change on your account with Yahoo Cash, you can I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 18:31:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5595 }
Ticket ID: 5596 Customer Name: Juan Brock Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2021-04-15 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have an account for this product, please contact us at [email protected]. Please be warned that we may be unable to service your I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 07:27:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5596 }
Ticket ID: 5597 Customer Name: Clayton Wolf Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-07-08 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * Note: No Payments + No Interest if paid in full in 6 months through PayPal Credit. Simply check out using PayPal and select PayPal Credit! I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 14:23:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5597 }
Ticket ID: 5598 Customer Name: Valerie Jimenez Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-01-14 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thank you very much. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 05:54:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5598 }
Ticket ID: 5599 Customer Name: Jessica Brown Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-08-14 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please confirm your order before it ships. You will receive 1 confirmation email in no time. We provide you with an email address for each The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 20:48:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5599 }
Ticket ID: 5600 Customer Name: Antonio Edwards Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-11-24 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $18.99 $50.00 50 $60.00 75 $75.00 150 $100.00 180 $200.00 2,000 300 $ I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 04:22:18