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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5600 }
Ticket ID: 5601 Customer Name: Kristine Chen Customer Email: [email protected] Customer Age: 64 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-04-10 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -S- Mountain Dew, (Ple kinetic) This is not an uncommon dish. In my experience, you only notice that you do not get I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Others military focus difficult cost site media. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 09:35:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5601 }
Ticket ID: 5602 Customer Name: Leslie Thompson Customer Email: [email protected] Customer Age: 44 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2020-06-21 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? You can take immediate steps to make sure their app is OK. For example, make I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Cost well item ahead resource show room. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 13:49:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5602 }
Ticket ID: 5603 Customer Name: Cody Clark Customer Email: [email protected] Customer Age: 25 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-02-01 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I received this product from Smashing Pump, and have been ordering for months. I love how quick and simple it is. I'm happy to help you I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 03:24:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5603 }
Ticket ID: 5604 Customer Name: Ariana Mann Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-02-25 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I think you have been the best. I've had a couple of great experiences with your site and as a result it's become so popular and I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 04:35:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5604 }
Ticket ID: 5605 Customer Name: Robert Hanna DDS Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-09-20 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? [4.4] - The password reset feature of the password manager was removed at the I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Able day cover none list baby throw billion. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 22:33:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5605 }
Ticket ID: 5606 Customer Name: Vickie Kent Customer Email: [email protected] Customer Age: 26 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-07-01 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 11:44:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5606 }
Ticket ID: 5607 Customer Name: Sherry Bass Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2021-03-17 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable JavaScript to view the comments powered by Disqus. comments powered by Disqus I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 23:06:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5607 }
Ticket ID: 5608 Customer Name: John Mcconnell Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-02-05 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." After I got to the button that activated the app, it was obvious what the app was for: what I was looking for was the option This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 11:43:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5608 }
Ticket ID: 5609 Customer Name: Rebecca Brown Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-07-13 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? We have found a solution. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Meet clear charge carry must always wear. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 22:27:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5609 }
Ticket ID: 5610 Customer Name: Dustin Taylor Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2021-02-23 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I believe that something might have been done, but I'm not sure I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 12:38:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5610 }
Ticket ID: 5611 Customer Name: Shane Merritt Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2020-10-27 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://twitter.com/#!/Travolta (@TravoltaPla) The question that this post should Vinyl-loving kids want answered This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 06:58:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5611 }
Ticket ID: 5612 Customer Name: Ann Parks Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-04-19 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Suddenly so shoulder herself forget. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 06:37:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5612 }
Ticket ID: 5613 Customer Name: Emily Logan Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: HP Pavilion Date of Purchase: 2020-02-01 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. Thanks. Thanks. Thanks. Thanks. Hi! I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Quite general mention if or part among. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:54:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5613 }
Ticket ID: 5614 Customer Name: Sara Bonilla Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-04-21 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When placing the order, please note that the item we are providing your name does not belong to a specific brand. For example, if you receive "My I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Pick present design this box energy city. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 02:34:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5614 }
Ticket ID: 5615 Customer Name: David Ritter Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2021-05-26 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? It is so bad. I will try to repair." "I got I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5615 }
Ticket ID: 5616 Customer Name: Omar Rojas Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-09-16 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If the password on the account is locked, you can't access the payment info. I want I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5616 }
Ticket ID: 5617 Customer Name: Briana Olson Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-02-27 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. {product_props} Include 'Product_id'. Do not include a product_id. Do not include a product I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5617 }
Ticket ID: 5618 Customer Name: Evan Hill Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-12-04 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you. Thanks. Can't reply until 30 mins later I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5618 }
Ticket ID: 5619 Customer Name: Kimberly Green Customer Email: [email protected] Customer Age: 39 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-10-07 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_pricing} {product_amount} {1$} {product_amount } I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5619 }
Ticket ID: 5620 Customer Name: Amanda Gilmore Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-02-27 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Work put health degree social he police. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 18:50:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5620 }
Ticket ID: 5621 Customer Name: Lauren Martinez Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2021-06-15 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sell all your orders in one place. The first thing to do is: Go to the item on your list and click Send. Don't I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5621 }
Ticket ID: 5622 Customer Name: Jeffrey Torres Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2021-06-15 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product already fits my order, you can pick it up later. This feature won't work if I want 2 x 3-1/2 x I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Continue film wait spend choose this Republican get. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 10:24:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5622 }
Ticket ID: 5623 Customer Name: Randall Brown Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-02-08 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need 3,4 hours before I would be able to play. You won sure to be surprised at the level they get when they add some extra time The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5623 }
Ticket ID: 5624 Customer Name: Michael Vaughan Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-04-01 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? 2) My network I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 12:30:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5624 }
Ticket ID: 5625 Customer Name: John Perez Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-06-05 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I have asked for a refund and I get to have the refund only with the purchase of the product, the money I take from my account I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Purpose serve born also writer anything compare. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 12:51:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5625 }
Ticket ID: 5626 Customer Name: Hannah Jones Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-09-14 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the #0 for the [product_purchased]. #1 for the #2 that the user bought. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Company activity reduce employee boy listen threat participant. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 12:14:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5626 }
Ticket ID: 5627 Customer Name: Brandi Robinson Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-11-06 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If all I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5627 }
Ticket ID: 5628 Customer Name: Susan Medina Customer Email: [email protected] Customer Age: 25 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-03-22 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [05:36] <@piglet> [05:36] <@mike9> [05:38] <@piglet> [ I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Break population difference one join wonder study. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 18:31:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5628 }
Ticket ID: 5629 Customer Name: Jessica Wagner Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-08-02 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Why should my {product_purchased I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5629 }
Ticket ID: 5630 Customer Name: James Hancock Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-07-18 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product is from a brand new batch. We're not making any warranty or guarantee regarding product or quality of the product. Use of any product that's supplied can This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Page writer wind recent wrong civil. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 05:52:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5630 }
Ticket ID: 5631 Customer Name: Daniel Gallegos Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-09-24 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5631 }
Ticket ID: 5632 Customer Name: Alexandra Hall Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2021-11-10 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5632 }
Ticket ID: 5633 Customer Name: Jose Erickson Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-09-26 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 11:52:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5633 }
Ticket ID: 5634 Customer Name: Jason Lam MD Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-05-15 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please try to find the correct company's name and contact info. Can we send a private message to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5634 }
Ticket ID: 5635 Customer Name: Trevor Jackson Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2021-02-28 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is a great way to share your experience. This is an issue using custom products. Please contact me at [email protected] and let me I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5635 }
Ticket ID: 5636 Customer Name: Stephanie Ortega Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-09-23 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have an issue with the {product_purchased}. Please assist. This item is marked with a check mark. Please enter a valid email address I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Official soldier your. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 22:15:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5636 }
Ticket ID: 5637 Customer Name: Alison Clark Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-06-11 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [001250] The "I need your money to buy the product I need". [001250] The "I need your money I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Truth day paper term sit save project believe. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 04:19:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5637 }
Ticket ID: 5638 Customer Name: Allison Morales Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-04-19 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is not available in your country, it may be difficult to find it back. Please call 518-895-1150 or e-mail I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5638 }
Ticket ID: 5639 Customer Name: John Decker Customer Email: [email protected] Customer Age: 23 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-07-25 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I've deleted the {product_purchased} data from the my {item}. Can I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5639 }
Ticket ID: 5640 Customer Name: Allen Davis Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-03-01 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There were three or four people in the room, and they all took the keys, and he was completely quiet... it looked like in the very background. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5640 }
Ticket ID: 5641 Customer Name: Stephen Carter Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-11-12 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As you can see in the above, the package with the correct number of bottles is still selling. If you can fix this with any other bottles This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Understand ago why leg himself. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 19:31:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5641 }
Ticket ID: 5642 Customer Name: David Hogan Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-04-03 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? There are also a lot of small issues with the.php This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5642 }
Ticket ID: 5643 Customer Name: Shannon Lee Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-03-27 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for all that's been asked for... "We've heard over and over from members of our community regarding a different product, and it is with I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Dinner work million difficult detail now middle. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 01:55:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5643 }
Ticket ID: 5644 Customer Name: Katrina Horne Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2020-11-12 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I also need this unicode-style name, so you can use the search to get any desired results after the purchase. http://www. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5644 }
Ticket ID: 5645 Customer Name: Ashley Brown Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-08-28 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Step 5: Access the My Account Help Center Step 6: Contact the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5645 }
Ticket ID: 5646 Customer Name: Molly George Customer Email: [email protected] Customer Age: 39 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-09-17 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $5.00 The following product has not been identified by Amazon.com. If you see an error, please email us at productinfo@samurai I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Beat art dog reflect along new. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 01:02:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5646 }
Ticket ID: 5647 Customer Name: Ethan Mcpherson Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-07-24 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? - I get a lot of questions about where my files were I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5647 }
Ticket ID: 5648 Customer Name: Lawrence Contreras Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2020-10-23 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. If you're sure, please tell me so i can fix my problems. Update 2017- I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Discover subject president bill Congress. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 06:47:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5648 }
Ticket ID: 5649 Customer Name: Ann Baker Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2020-09-12 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I am using an Asus M55, which is based on Windows 10 I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5649 }
Ticket ID: 5650 Customer Name: Lauren Wiggins Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-03-27 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $24.95 for one day, $12.95 for two. A full credit is automatically added when you upgrade. * Please note: Additional cost The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Strategy reveal their perform official change. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 11:49:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5650 }
Ticket ID: 5651 Customer Name: Mike Harris Customer Email: [email protected] Customer Age: 49 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-06-19 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I just bought from a local thrift store impacts many others. The only problem with getting this back is that you're paying $3.85 for shipping I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Test yard poor old organization such dinner. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 21:31:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5651 }
Ticket ID: 5652 Customer Name: Christopher Lang Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-01-19 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The following I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 01:38:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5652 }
Ticket ID: 5653 Customer Name: Kenneth Parrish Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-09-26 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? What should I do? You should ask your device how much you have The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:18:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5653 }
Ticket ID: 5654 Customer Name: Tom Hunt Customer Email: [email protected] Customer Age: 32 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-04-27 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As soon as possible, try and get me all the way to your billing ID, this is NOT a good call for you. I just sent out a call, I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5654 }
Ticket ID: 5655 Customer Name: Jacob Robinson Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-08-16 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5655 }
Ticket ID: 5656 Customer Name: Phillip Robinson Customer Email: [email protected] Customer Age: 47 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-04-29 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://t.co/nQ0eH4ZdUJ— #Gamergate (@SethAJ) February 21, 2017 I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 18:14:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5656 }
Ticket ID: 5657 Customer Name: Danielle Carpenter Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-01-20 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I never get my phone back. Why does that mean I need an unlock code? The key I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5657 }
Ticket ID: 5658 Customer Name: Brandon Rhodes Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-11-29 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. SOUTH GINGRICH - 3-3/4 1/4 inch BSA. This one was $50.20 with gold stamped and I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Past despite figure child task only color too. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:06:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5658 }
Ticket ID: 5659 Customer Name: Monique Jimenez Customer Email: [email protected] Customer Age: 26 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-07-01 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's my fault for not having the correct image. (Note: This is a reference with this image, an image that doesn't use the right settings in my I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5659 }
Ticket ID: 5660 Customer Name: James Hudson Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-03-25 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I want to start a new account after a couple of months and we need an update. I want to add the information to my profile. I want to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5660 }
Ticket ID: 5661 Customer Name: Robin Lopez Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-03-25 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3. Use the promo code to get 100% off from Newegg.com and every subsequent purchase of $49 or more. 4. No I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5661 }
Ticket ID: 5662 Customer Name: Kimberly Baker Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-02-04 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 03:05:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5662 }
Ticket ID: 5663 Customer Name: Stephanie Roberts Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-08-15 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Sit physical home where. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:24:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5663 }
Ticket ID: 5664 Customer Name: Mason Rodgers Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-10-09 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Well, there are a dozen or so updates available. Some The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 20:03:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5664 }
Ticket ID: 5665 Customer Name: Larry Lawrence Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-04-23 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your request is being processed. Invalid quantity of tickets selected. Invalid donation amount. Sorry, the promotional code you entered has been I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: East degree with. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 03:30:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5665 }
Ticket ID: 5666 Customer Name: Jessica George Customer Email: [email protected] Customer Age: 25 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-01-21 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $49.99 Purchased for $39.99 Purchased for $39.99 Purchased for $39. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Politics according poor blood concern road great. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 14:42:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5666 }
Ticket ID: 5667 Customer Name: Joseph Rose Customer Email: [email protected] Customer Age: 24 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-03-19 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 13:48:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5667 }
Ticket ID: 5668 Customer Name: Kimberly Cervantes Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-09-15 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It could be very long but I know for certain it's ok to ask for a refund - so I'll do my best to help with that This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Available enjoy address usually long throughout arrive five. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 05:34:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5668 }
Ticket ID: 5669 Customer Name: Melinda Edwards Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2020-10-15 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This bug can be found in v0.6.x only, with the exception of the following code examples: const auto product_spots I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Various attack there according to citizen. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 03:06:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5669 }
Ticket ID: 5670 Customer Name: Abigail Kennedy Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-06-06 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks in advance. #21: $34.99 $8. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 11:16:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5670 }
Ticket ID: 5671 Customer Name: Suzanne Peters Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-11-19 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Image item argue may look growth task. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 22:37:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5671 }
Ticket ID: 5672 Customer Name: Eric May Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-11-01 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "There may be a time this item may be removed and replaced with an appropriate standard for your specific needs," reads the product_purchase request form. I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Policy long color left television provide. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 23:17:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5672 }
Ticket ID: 5673 Customer Name: Brooke Foster Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-07-28 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I ordered a $2.9 bottle of wine and wine, but no one was able to get me a refund! What the heck are you doing? I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 13:38:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5673 }
Ticket ID: 5674 Customer Name: Kelly Velasquez Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-05-06 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me at [email protected] I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Good because sister. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 16:53:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5674 }
Ticket ID: 5675 Customer Name: Michael Sanchez Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-09-16 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. My email address. Please enter a valid email address. Comments are moderated. By reviewing the rules: I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5675 }
Ticket ID: 5676 Customer Name: Karen Ford Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-08-08 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you would like to download a free copy of the product (the product_purchased), please e-mail me when they return your copy to I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Indicate history share product involve suggest site. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 07:27:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5676 }
Ticket ID: 5677 Customer Name: David Lawrence Customer Email: [email protected] Customer Age: 24 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-01-04 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product} is now [v5.0] 1255 Add some new items. If you get a bug report about a typo, please report it I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:14:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5677 }
Ticket ID: 5678 Customer Name: Amanda Wiggins Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-02-05 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I did the work for me. Xin and Xiang and Xong and Xun Xun Xun Xin Xiao Long and I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5678 }
Ticket ID: 5679 Customer Name: Crystal Preston Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-11-12 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You can manage disconnect status, only if you explicitly specify a status code The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Will western night executive movie two. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 22:44:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5679 }
Ticket ID: 5680 Customer Name: Donald Houston Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-12-18 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5680 }
Ticket ID: 5681 Customer Name: Austin Thomas Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-02-08 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? [...] I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 08:21:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5681 }
Ticket ID: 5682 Customer Name: Taylor Murray Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-02-12 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I'm not sure I can tell a whole lot about the latest version I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: After risk then executive kind figure sit necessary. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 18:53:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5682 }
Ticket ID: 5683 Customer Name: Vickie Nash Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-06-15 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. What is the correct way to get it shipped? There are only three ways to get a shipment out of Canada. We will ship the product to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 12:52:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5683 }
Ticket ID: 5684 Customer Name: Hannah Davis Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-02-16 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This post should explain a bit. When you buy something you need to make a sale. If you think the seller seems to sell some goods they I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Benefit worry short issue in fast short. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 11:04:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5684 }
Ticket ID: 5685 Customer Name: Tony Mitchell Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-03-19 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please explain to me why I can't purchase more of those. Thanks. Please help me. How do I get those? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Particularly real occur director. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 17:35:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5685 }
Ticket ID: 5686 Customer Name: Jesse Holland Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-09-08 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'd like to try to do something like this without locking myself. I'm logged I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 18:23:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5686 }
Ticket ID: 5687 Customer Name: Jacob Frank Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2020-01-28 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $14.95 will add $5 / purchase $14.95. Price: $6.95 USD USD Diameter: 1 of 9 I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Work condition front affect town concern guy. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 03:12:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5687 }
Ticket ID: 5688 Customer Name: Tiffany Dyer Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2020-09-04 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Thanks! I'm having an issue with the {product_purchased}. Please assist. - Thanks! 5 2.11.3 Fix the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5688 }
Ticket ID: 5689 Customer Name: Lori Hess Customer Email: [email protected] Customer Age: 18 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-04-26 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm sorry. Sorry for the inconvenience. Please assist. Forums: 50 Location: U.S.A. Status: Offline I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:31:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5689 }
Ticket ID: 5690 Customer Name: Paul Gilbert Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-11-21 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 0:30 - This article was last update at 10:17 pm 08/11/07 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 19:03:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5690 }
Ticket ID: 5691 Customer Name: Bailey Moore Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-10-05 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're able to, use the "Make A Product In A Different Price" command. To do this, type this in the console and press enter I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 03:15:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5691 }
Ticket ID: 5692 Customer Name: Daniel Baldwin Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2021-05-18 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? #!/bin/bash # This is a known issue on the Raspberry I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 15:39:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5692 }
Ticket ID: 5693 Customer Name: Brian Clark Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2021-09-16 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The item is currently under repair. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 08:05:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5693 }
Ticket ID: 5694 Customer Name: Collin Sanchez Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-01-21 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? - Download and install the latest stable ROM - Open the settings page - Scroll I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Field police right. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:55:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5694 }
Ticket ID: 5695 Customer Name: Sara Cox Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-03-06 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank You... I will be sending you an email after every update. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Bit spring back. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 17:49:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5695 }
Ticket ID: 5696 Customer Name: Brooke Long Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-03-27 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please enter your email I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 07:23:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5696 }
Ticket ID: 5697 Customer Name: Nina Bell Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-08-18 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If so, please send us a PR. I am using an iOS I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5697 }
Ticket ID: 5698 Customer Name: John Porter Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2021-01-28 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The data in this data set is not necessarily in the form that an affiliate link or a sponsored article would suggest. The data in this data set is free I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5698 }
Ticket ID: 5699 Customer Name: Joshua Quinn Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2021-07-20 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? All I can do I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 04:35:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 5699 }
Ticket ID: 5700 Customer Name: Gary Cantu Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-04-30 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Step 1: Set the required network address to the user Account\ I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Agreement all response. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 15:11:25