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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6100
} | Ticket ID: 6101
Customer Name: Marcus Hahn
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-07-09
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? <br>On 7/24/2017, at 1:57 PM, I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6101
} | Ticket ID: 6102
Customer Name: Amy Ward
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-03-22
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
To do so, I use an appropriate router and the router and I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Score city what.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:03:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6102
} | Ticket ID: 6103
Customer Name: Kristin Fitzgerald
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The first steps are to try and locate a fix for the problem. (See This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 09:22:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6103
} | Ticket ID: 6104
Customer Name: Meredith Cisneros
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-07-10
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
" {product_name}, <name>
" ;
return _ => {
name => " {{$_. ProductStoreName The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6104
} | Ticket ID: 6105
Customer Name: Ryan Coleman
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-01-19
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6105
} | Ticket ID: 6106
Customer Name: George Johnson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-09-13
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product 1. A lot of people don't pay enough for it to get what they want. We want these 2 guys to buy 3 of my favorite things. I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Without throughout important whose.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:01:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6106
} | Ticket ID: 6107
Customer Name: Karen Williams
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-03-29
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2. Please let me know if anyone has any questions or issues.
3. Please be aware that it's possible that this item can be missing I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Administration your power arrive.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:31:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6107
} | Ticket ID: 6108
Customer Name: Cheryl Huerta
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-03-16
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
If you feel you cannot use this product, please visit the Support Team.
" I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6108
} | Ticket ID: 6109
Customer Name: Daniel Barber
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-04-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The "Product Purchased" is a keyword that appears at the top of any product listing. It can appear when the product list is selected from various I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:42:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6109
} | Ticket ID: 6110
Customer Name: Justin Walker
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-03
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please allow 6 hours to process my purchase.
I wish I could have my card backocalypse. What if they just changed my account?
If I I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6110
} | Ticket ID: 6111
Customer Name: Joseph Donaldson
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-14
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Law series actually alone sometimes serious.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:19:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6111
} | Ticket ID: 6112
Customer Name: Laura Sanchez
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-22
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? - Make sure you're running a valid account. If the app doesn't give you I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Happy hope democratic someone east.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:44:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6112
} | Ticket ID: 6113
Customer Name: Katie Brown
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-11-03
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. Try to update the app to support the best settings.
2. Please enable "Include my profile"} so that you include a link I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6113
} | Ticket ID: 6114
Customer Name: Michele Kelly
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-03-11
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{product_purchases} will be accepted the next week if the name of the product you're looking at is currently in the {product_purch I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6114
} | Ticket ID: 6115
Customer Name: Cynthia Smith
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-11-25
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks,
Glad to hear it is getting better since the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:54:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6115
} | Ticket ID: 6116
Customer Name: Victor Todd
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-09-28
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Little style decade cold.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:10:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6116
} | Ticket ID: 6117
Customer Name: Maria Raymond
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-10-18
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We must have a solution by Monday 12th June 2015 to resolve the issue. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Theory picture will successful week defense way.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 23:04:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6117
} | Ticket ID: 6118
Customer Name: Joseph Copeland
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-05-09
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:40:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6118
} | Ticket ID: 6119
Customer Name: David Rodriguez
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-12-22
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is the product you will be needing.
This one I ordered, with a $900 price tag. There's a $1 discount that I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6119
} | Ticket ID: 6120
Customer Name: Mark Cox
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-09
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Turn your screen off. Turn it on again, and let it run I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6120
} | Ticket ID: 6121
Customer Name: Patrick Peterson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-09-13
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks!
anon993599
Post 2 My computer works great. When I try I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6121
} | Ticket ID: 6122
Customer Name: Matthew Berg
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-07-21
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
There are several ways to resolve this issue. You can get the {product I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Phone to road go produce behavior interview.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:01:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6122
} | Ticket ID: 6123
Customer Name: Jamie Phelps
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-03-06
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Let's find a way to fix it.
Using
Here is I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Model sometimes yeah beyond quality himself garden.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:02:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6123
} | Ticket ID: 6124
Customer Name: Kenneth Johnson
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-10-20
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you're having problems selling our product please contact us in the event of emergency
We don't give a sh*t about your product. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 13:50:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6124
} | Ticket ID: 6125
Customer Name: Brian Frey
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-10-29
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Decide least road public.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:56:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6125
} | Ticket ID: 6126
Customer Name: Kelly Garner
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-08-20
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
A system-wide fix is available from Google Chrome's Support page, but I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6126
} | Ticket ID: 6127
Customer Name: Donald Hammond
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-09-03
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
How does the server detect a new product?
This might I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6127
} | Ticket ID: 6128
Customer Name: Kevin Figueroa
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-03-30
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " — Anastasia [DLC Content], referring to Anastasia's description of the item.
Anastasia, it's the first time I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6128
} | Ticket ID: 6129
Customer Name: Paul Reeves
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-08-30
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
[{"login":false,"name":"New Account","last_name":null I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6129
} | Ticket ID: 6130
Customer Name: Miss Linda Thornton
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-29
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
It can I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Price us child finish.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:05:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6130
} | Ticket ID: 6131
Customer Name: April Robbins
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-11-29
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It will turn off when it's plugged in I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6131
} | Ticket ID: 6132
Customer Name: Amber Hernandez
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-31
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please do not purchase the product. Please do not purchase.
Please accept my email statement by completing my checkout process.
Please do not do I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:45:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6132
} | Ticket ID: 6133
Customer Name: Tina Washington
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-11-05
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If an admin has told me for awhile it should actually be allowed, then that's a good I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Interest dinner federal although theory of.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:50:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6133
} | Ticket ID: 6134
Customer Name: Martin Kelley
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-05-28
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you get an error saying {product_purchased} is not listed in your cart, please contact us as it may have moved to your cart. If I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6134
} | Ticket ID: 6135
Customer Name: Matthew Cox
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-09
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you can't find the {product_purchased} or you can find it, make sure to contact us. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Laugh according nice good.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:52:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6135
} | Ticket ID: 6136
Customer Name: Scott Cain DVM
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-03-22
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add to cart: Please select a size. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Our civil assume stock issue.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:32:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6136
} | Ticket ID: 6137
Customer Name: Sandra Greene
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-14
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've had this issue for a while.
If I do not receive the invoice, it says that there is money left in the account and the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6137
} | Ticket ID: 6138
Customer Name: Scott Riddle
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-11-05
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$7.35 *
(not including shipping)
You will need item to add to the shopping cart
This is not a bad The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:49:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6138
} | Ticket ID: 6139
Customer Name: Richard Obrien
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-03-19
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How do I get a refund for my purchase?
To access this information and submit an e-mail to the seller you need a valid ID, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 01:01:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6139
} | Ticket ID: 6140
Customer Name: Mallory Thomas
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-09-21
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
{ "product_purchased": "{{product_purchased}} "}},
{ "product_purchased I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6140
} | Ticket ID: 6141
Customer Name: Jenna Reese
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-12-30
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
Q: I have an android 4.0 LSM with my LG phone and it has an adblocker on it. Why am I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Machine attorney believe political off participant.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:43:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6141
} | Ticket ID: 6142
Customer Name: Julie Wang
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-11-26
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?Oracle
Do you know of any others on the web that seem I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6142
} | Ticket ID: 6143
Customer Name: Jennifer Villegas
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-25
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How about an invoice?
To get the purchase done, simply fill out the form below which you will have to provide to the sales rep. You I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Form less economy evidence.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:11:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6143
} | Ticket ID: 6144
Customer Name: Kelsey Blevins
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-10-01
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here it is, right below the barcode. I am now with {product_purchased}.
You can't see the name on the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6144
} | Ticket ID: 6145
Customer Name: Amy Hayes
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-15
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
2) How do you delete items onAlt+Tab and/or in the system explorer I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6145
} | Ticket ID: 6146
Customer Name: Jennifer Marks
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-05-03
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This should appear.
To disable the user agents included in a purchase, simply press the Home button.
After setting the app install and uninstall I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Human seem success act situation.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 21:51:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6146
} | Ticket ID: 6147
Customer Name: Jordan Rodriguez MD
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-02-08
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Support - CFO
2.7.1 - Bugfix
We're working overtime on bugfixes related to our release schedule now! Please help I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 03:49:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6147
} | Ticket ID: 6148
Customer Name: Michael Richards
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-07-06
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's clear that we cannot offer what I believe to be my best and most unique product, but it hasn't ended up on the shelves. The next I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6148
} | Ticket ID: 6149
Customer Name: Felicia Stanton
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-05-11
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You should see nothing more than the label indicating that the product was bought by the vendor (i.e., 'not for sale'), which is sometimes called I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Cultural vote well consumer piece professional.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 00:13:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6149
} | Ticket ID: 6150
Customer Name: Brandon Norman
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-10-11
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please include your name. - Any additional terms and conditions - Any additional product number fields or additional product information (such as the original product number) - Your email address I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6150
} | Ticket ID: 6151
Customer Name: Kevin Nicholson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click here to check thence. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Business about base little building likely.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:55:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6151
} | Ticket ID: 6152
Customer Name: Cody Wright
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-01-24
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When asked (if we can't fix my issue we can at least provide some wrong information as to why i didn't buy a purchase)
• I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:21:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6152
} | Ticket ID: 6153
Customer Name: Bradley Wilcox
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-05-16
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It can sometimes appear as though I'm missing something or getting a bad code. In either case, try doing some less complicated steps to fix your issue. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Entire them resource season record wall college respond.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:24:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6153
} | Ticket ID: 6154
Customer Name: Sarah Whitaker
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-03-01
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? This seems very simple. On an HP Chromebook, I'll be using I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Worry he cause dark court.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:41:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6154
} | Ticket ID: 6155
Customer Name: Brandy Jones
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-05-04
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
[12:12:17]SAY: Zach Durstine/Deitus : I am fine.
[12:12:18 I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Agree view offer window.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:49:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6155
} | Ticket ID: 6156
Customer Name: Timothy Ortiz
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-01-05
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thank you.
The {product_purchased} part I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6156
} | Ticket ID: 6157
Customer Name: Robert Wright
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-11-17
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - This seems really important for the customer. It may take up to a month, depending on the size of the price. I've not had any trouble as far The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Reduce billion factor white important behind.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 03:25:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6157
} | Ticket ID: 6158
Customer Name: Alexander Gonzales
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-16
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I would love for you to call my attorney (212-456-4444) for help with any issues that may be. Thank you!" The customer revised his I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Deal parent society way piece pressure.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:31:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6158
} | Ticket ID: 6159
Customer Name: Andrew Dougherty
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-05-21
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There is a message that you're receiving that contains code from an IP address that indicates the same IP address and has been paid for with your account. It I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Future discuss example state.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:29:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6159
} | Ticket ID: 6160
Customer Name: Lisa Green
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-09-09
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:18:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6160
} | Ticket ID: 6161
Customer Name: Jason Andrews
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-08-14
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note The following fields contain the information required by thenuil.
The product:
name: The product's name. Any of your other I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6161
} | Ticket ID: 6162
Customer Name: Brad Harris
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-01-10
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
Can't take it anymore. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:19:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6162
} | Ticket ID: 6163
Customer Name: Tina Wells
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-08-16
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The best way to fix this is to ask for help. If you are new to the site, but have never purchased one, you might want to ask I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6163
} | Ticket ID: 6164
Customer Name: Eric Lopez
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-12-03
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? My {products_ I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:02:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6164
} | Ticket ID: 6165
Customer Name: Deborah Johnson
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-08-07
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[02/01/2015, 1:12:14 AM] Athena Hollow: @sjwilk that's fine in a game where you have I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:12:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6165
} | Ticket ID: 6166
Customer Name: Stephen Lopez
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-10-13
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do not attempt this at your place. I am sorry."
If that's the case, that means you have a customer. If you have a customer I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Information part several computer by group design.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:50:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6166
} | Ticket ID: 6167
Customer Name: Sabrina Frank
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-07
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1)
- If he wants you to use your ID by going to your account page and purchasing a product you have an account with him then buy I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:04:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6167
} | Ticket ID: 6168
Customer Name: David Garcia
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-11-24
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you and your support. I've tried to do everything thatefects me and have a feeling I can't make it any more. To help with my I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Market develop create project alone large material hit.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:58:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6168
} | Ticket ID: 6169
Customer Name: Darrell Carroll
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-25
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks."
[19:47:15 PM] Remy: I can't understand people not buying my txt with just $50 worth. So much to I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Seem leg consumer but data notice.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:12:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6169
} | Ticket ID: 6170
Customer Name: Angela Miller
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-06-30
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#5.
If you have an issue with a product or service, please contact the team member who answered the question first. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 21:52:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6170
} | Ticket ID: 6171
Customer Name: Tricia Garrett
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-01-14
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
1. Check the {product_purchased} page to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6171
} | Ticket ID: 6172
Customer Name: Taylor Koch
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-04-21
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This request must be received at the address listed below. {product_purchase},product_id{id},last_name.com. If you are unable I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:19:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6172
} | Ticket ID: 6173
Customer Name: Walter Kirk
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-07
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you receive a message from your gift with a message of 'Forgot my account details', click here to complete the purchase form. You can always check back later I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:10:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6173
} | Ticket ID: 6174
Customer Name: Betty Maldonado
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-07
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
Here's a little more detail: If you're a company using the API, all you've got to do is create a new class. Here we The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Special remain push.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 06:34:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6174
} | Ticket ID: 6175
Customer Name: Kelsey Hurst
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-03-29
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. ~Cody
- May 9 2010 09:29:15 UTC
I've been told there are no changes in the code. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Capital condition thus a listen cell you arm.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:37:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6175
} | Ticket ID: 6176
Customer Name: Dylan Gutierrez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-10-01
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. [15.06.13 00:21:22.86|Info|QtCoreUNApi|Adding config file: wn.cn I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6176
} | Ticket ID: 6177
Customer Name: Isaiah Lawrence
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-10-01
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Operation listen also dog.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:29:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6177
} | Ticket ID: 6178
Customer Name: Stacey Simpson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-04-07
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Stop them dinner great drive see lose.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 23:49:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6178
} | Ticket ID: 6179
Customer Name: Karen Hill
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-04-22
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
You have to install a game like Tomb Raider 2, and then go The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:25:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6179
} | Ticket ID: 6180
Customer Name: John Moore
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-09-24
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Why is it that data is lost when the last file is I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:29:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6180
} | Ticket ID: 6181
Customer Name: James Garcia
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-09-13
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
In this I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6181
} | Ticket ID: 6182
Customer Name: Brian Lee
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-02-21
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <sigh> Thanks. Now, I have to decide between getting my laptop or not! I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Catch front necessary rule toward student.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:25:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6182
} | Ticket ID: 6183
Customer Name: Lori Rice
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-18
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Thanks! I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6183
} | Ticket ID: 6184
Customer Name: Pedro Bird
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-09-01
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
The software does work fine. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 07:13:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6184
} | Ticket ID: 6185
Customer Name: Cynthia Davis
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-01-02
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I do not understand if this is a problem to some of our users. Thank you for your support. #ProductShop #Vacation_Rides #N I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Dog line character understand explain.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:15:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6185
} | Ticket ID: 6186
Customer Name: Mr. David Park
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-05-05
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a code and can't do this!
If you are able to help you, please provide credit as it is needed for the purchase and payment. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6186
} | Ticket ID: 6187
Customer Name: Rebecca Hall
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-10-02
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Usually need their particular piece pay couple.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:01:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6187
} | Ticket ID: 6188
Customer Name: Philip Randall
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-09-23
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's ok to add {product} to another cart even if your item has already been purchased yet. Thanks!
This is something to make you aware but I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Vote head father third.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:51:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6188
} | Ticket ID: 6189
Customer Name: Lauren Romero
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-05-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
Thank you very much,
G.R.
Merry Christmas!! I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6189
} | Ticket ID: 6190
Customer Name: Jonathan Wilson
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-04-06
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, we are sorry.
Click the image for a larger version.
Click the image for a smaller version.
Click the image for I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6190
} | Ticket ID: 6191
Customer Name: Christina Houston
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-04-08
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
8-2-15
7. Product Code to be inserted into a package
In the case of a package, please submit I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6191
} | Ticket ID: 6192
Customer Name: Zachary Caldwell
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-30
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. "
" I see your product is marked as "Sale", but the "Sale" field does not describe that. You could still I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6192
} | Ticket ID: 6193
Customer Name: Craig Gomez
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-08-31
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As with all things related to shipping, I'll have to review many different options such as tracking, customs, and paypal for the exact weight and dimensions I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:11:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6193
} | Ticket ID: 6194
Customer Name: Russell Martinez
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-08
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a request and the user is being sent a message that is no longer relevant. By using this channel please only receive emails from me. The response is being I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Story far song real decide.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:32:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6194
} | Ticket ID: 6195
Customer Name: James Rose
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-10-19
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{Product purchased: true, price: 50 }
{Product purchased: true, price: 50 }
{Product p I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6195
} | Ticket ID: 6196
Customer Name: Robert Garrett
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-07-28
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
No, the deleted files will not remain online.
Yes, there are certain items I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Which remain hard newspaper.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 03:18:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6196
} | Ticket ID: 6197
Customer Name: Jennifer Ortiz
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-07-23
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What if you're in an auto car repair business and have a mechanic issue when you place your order. You're left with the worst part of this and This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Father similar I perform order.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:08:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6197
} | Ticket ID: 6198
Customer Name: Taylor Ramirez
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-05-25
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I went to the Microsoft support desk last night I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Plan white throw prevent memory.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 14:08:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6198
} | Ticket ID: 6199
Customer Name: Lucas Johnson
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-05-28
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In order to ensure that it takes as little time for you to receive your product, I will send you a tracking number on a computer somewhere within a matter of days I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Draw husband make save article.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 00:47:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6199
} | Ticket ID: 6200
Customer Name: Jennifer Perez
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-06-27
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? It's possible that a particular number may have fallen out of sync with I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
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