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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6300
} | Ticket ID: 6301
Customer Name: David Anderson
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-04-14
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Product purchased at store)
Sorry, there was an error when registering an account. Please try again later.
Sorry, you received an error. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:50:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6301
} | Ticket ID: 6302
Customer Name: William Hicks
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-07-18
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please tell all your friends to pick up the {product_purchased}.
1. Click the "Store Available" check box in the bottom right next I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:57:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6302
} | Ticket ID: 6303
Customer Name: Timothy Curry
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-08-29
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The price of "Rent-In-Name-And-Quantity" is currently $45.59 USD per person. If you're looking for a I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6303
} | Ticket ID: 6304
Customer Name: Kimberly Long
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-03-27
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
I've also had the "bad I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:23:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6304
} | Ticket ID: 6305
Customer Name: Kellie Park
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-02-27
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Assume former tax whether sound available over.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:35:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6305
} | Ticket ID: 6306
Customer Name: Stephen Clark
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-09-21
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If for no other reason these numbers do not match up with the price on your account, the order will be delayed due to a lack of supply. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6306
} | Ticket ID: 6307
Customer Name: Shannon Bishop
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-07-28
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for our troubles. My order has been opened from the US. It would have been fine, but please help me. :P I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 16:47:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6307
} | Ticket ID: 6308
Customer Name: Julie Sanford
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-29
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you are unsure if this information is correct please email [email protected]
This is the only option you will I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:28:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6308
} | Ticket ID: 6309
Customer Name: Joseph Gray
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-09-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
A recent security test has confirmed my password reset option is not working. How can I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6309
} | Ticket ID: 6310
Customer Name: Michael Bradley
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-09-13
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
https:// I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Several contain view PM appear exist three before.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 14:39:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6310
} | Ticket ID: 6311
Customer Name: Susan Warner
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-09-24
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
I am having an issue with {product_purchased}. Please assist. Thank you.
Thank you - in a timely manner I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Compare alone piece main official.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:53:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6311
} | Ticket ID: 6312
Customer Name: Jonathan Farrell
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-09
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<Product_Purchased> // is the product that has been shipped with our products.
<Product_Shipment_Size> // Your I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Share number need service establish.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:53:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6312
} | Ticket ID: 6313
Customer Name: Dorothy Parks
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-02-29
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Thanks!
In Windows I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:54:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6313
} | Ticket ID: 6314
Customer Name: Katherine Coleman
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-02-16
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Unfortunately, no. It does have some bugs. The system can be I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6314
} | Ticket ID: 6315
Customer Name: Kevin Norman
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-12
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
The last I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6315
} | Ticket ID: 6316
Customer Name: Ann Molina
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-10-24
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
I've recently set up my {product_purchased}, I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Effort air decide.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:24:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6316
} | Ticket ID: 6317
Customer Name: Amy Norton
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-08-09
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* Add the "0%" to the end of the "name" field with the comma. (Or with the first and second names) I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:38:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6317
} | Ticket ID: 6318
Customer Name: Kimberly Rodriguez
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-01-31
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I've encountered a data loss issue with my last product. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:34:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6318
} | Ticket ID: 6319
Customer Name: Mackenzie Owen
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-09-04
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I apologize for the inconvenience.
The best friend you'll ever have!! I absolutely love you, the sweet and sweetest friend you ever had! I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:35:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6319
} | Ticket ID: 6320
Customer Name: Michael Ruiz
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-08-18
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am happy with this product. Can you please give me a call or let us know as soon as possible if this item is available to you? Thank I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:52:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6320
} | Ticket ID: 6321
Customer Name: Paula Simon
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-12-24
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please click here for the updated Product Policy (http://www.microsoft.com/en-us/library/jj90633.aspx). I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 17:06:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6321
} | Ticket ID: 6322
Customer Name: Scott Davis
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-07-09
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Yes. Each time we update our application, we can add I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6322
} | Ticket ID: 6323
Customer Name: Ryan Curtis
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-08-24
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3.0.4
In this release, we have included a few features. You now get an API to create an instance for your product. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Ago cup music can.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:05:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6323
} | Ticket ID: 6324
Customer Name: Robin Vaughn
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-04-08
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I got poisonous water in my stomach. Do you know how poisonous I got? It tastes like crap. The thing is, I've also taken other anti I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Low speech spring vote administration key.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 08:11:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6324
} | Ticket ID: 6325
Customer Name: Marco Walker
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-02-07
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Lot stay still down address fall start.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-02 00:06:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6325
} | Ticket ID: 6326
Customer Name: Suzanne Potter
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-14
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Install the new version of Firefox. After installation, you should see an I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:26:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6326
} | Ticket ID: 6327
Customer Name: Carl Jones
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-06-14
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks," you add.
"How do you know which part I am I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6327
} | Ticket ID: 6328
Customer Name: Emily Hardy
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-05-17
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's very important that the customer is notified in advance of any purchase they take. This will only help keep your business running. If someone wants your product I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6328
} | Ticket ID: 6329
Customer Name: Daniel Diaz
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-07-23
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Point interesting natural together.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:28:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6329
} | Ticket ID: 6330
Customer Name: Joshua Valdez
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-07-22
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. Thank you. My problem is, I'm having an issue with the product_purchased, from a product. Thank you. But this is I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Really modern bill citizen vote enough.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:24:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6330
} | Ticket ID: 6331
Customer Name: Bonnie Stone
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-12-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This may have caused the issue:
Solution: Change the product_purchased property to add it to the product_purchased property of I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6331
} | Ticket ID: 6332
Customer Name: Eric Green
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-21
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To clarify what I mean. If you don't have a product, you'll be able to use it on a new product.
You'll see I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:04:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6332
} | Ticket ID: 6333
Customer Name: Brooke Miller
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-11-23
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact:
The Product Manager
{product_purchased} was last modified: by
>> on 12-04-2018, 12: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Watch might out hundred choose concern happy.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:10:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6333
} | Ticket ID: 6334
Customer Name: Geoffrey Little
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-14
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have a $1000 value on this product. You can buy the 2x to full-size product from us online. For a full size, please let me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Board interest stand final large but under.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 01:07:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6334
} | Ticket ID: 6335
Customer Name: Phyllis Mcclain
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-12-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I can send you an email after the update This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:33:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6335
} | Ticket ID: 6336
Customer Name: Daniel Jones
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-10-21
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product provides the functionality that we were trying to deliver. The product does help us get the desired experience. There is no charge for any of the functionality I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Ability staff majority now consider part college.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:25:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6336
} | Ticket ID: 6337
Customer Name: Christopher Choi
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-06-03
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
To regain This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Consider beat enjoy once purpose tell sea phone.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:38:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6337
} | Ticket ID: 6338
Customer Name: Erin Stewart
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-17
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're also working on a lot of new features. That should be ready in 2 weeks or so," a source told the Wall Street Journal after the company's CEO I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Particularly particular east.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 09:38:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6338
} | Ticket ID: 6339
Customer Name: Jennifer Davis
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-04-03
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? *pause* {slowly} Can we try calling an ambulance? *c I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6339
} | Ticket ID: 6340
Customer Name: Jenny Romero
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-03-22
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can't do anything, so I do want the product to be sold. That's an expensive transaction. I've got to do something. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:09:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6340
} | Ticket ID: 6341
Customer Name: Alexandra Robinson
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-20
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If there's a problem with my order, please contact me, preferably with the details of what you would like and the items' quality so that I can I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:42:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6341
} | Ticket ID: 6342
Customer Name: Brenda Garcia
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-05-12
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Sinead O'Connor (@sineadod) August 8, 2016
"Thank you for coming by," Taylor said. "A lot of I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Trial true look phone Mrs stand.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:17:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6342
} | Ticket ID: 6343
Customer Name: Ryan Gonzalez
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-17
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I do not buy this product from anyone else.
My name is John! I live in California! I'm not a major celebrity but I'm I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Six thus certainly attention.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 01:46:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6343
} | Ticket ID: 6344
Customer Name: Shawn Silva
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-01
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have an issue with the "Product Details" field on the product page. I have a number of questions about this topic, especially about the "product I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:45:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6344
} | Ticket ID: 6345
Customer Name: Chad Jackson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-10-04
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact and I'll set a refund on all payments. Thank You.
Thank you! I received a great package. My daughter needs stitches for her hip and I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Happen despite war evidence situation.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 10:17:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6345
} | Ticket ID: 6346
Customer Name: Christina Leonard
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-10-25
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Do you have an issue?
Yes, it is possible to I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 22:03:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6346
} | Ticket ID: 6347
Customer Name: William Williams
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-02-19
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm trying to create a "new" product that is new to the same company. Please help. I hope the new product I have is working out well. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6347
} | Ticket ID: 6348
Customer Name: Caleb Thompson
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-05-15
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please let us know if you have any other suggestions in the comments below.
Related Links I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Field vote especially air.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 16:45:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6348
} | Ticket ID: 6349
Customer Name: Kevin Jacobson
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-04-04
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was once trying to find a fix for some problem after a recent issue in my laptop. When the screen turned to black and not the red, for I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6349
} | Ticket ID: 6350
Customer Name: Todd Bonilla
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-29
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Can I recover the data of my previous purchases if I use the app on my computer? (No I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: By citizen team for high turn nearly smile.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:15:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6350
} | Ticket ID: 6351
Customer Name: Brian Waters
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-06-14
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The link below will allow you to choose to buy something. If you are not using Amazon Prime, please choose some other Amazon Prime tier.
How I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:24:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6351
} | Ticket ID: 6352
Customer Name: Thomas Bennett
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-12-15
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? {product_purchased} Is this router vulnerable? Please add the address I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: High group particular difficult thank.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:45:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6352
} | Ticket ID: 6353
Customer Name: Travis Johnson
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-03-03
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You might have a problem (which might involve a lack of input, this is the worst I can recall):
[12:50] [Client I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6353
} | Ticket ID: 6354
Customer Name: David Conner PhD
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-06-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can see the results here.
{product_purchased}
{product_product_details}
{product_product_id I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 10:29:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6354
} | Ticket ID: 6355
Customer Name: Victoria Johnson
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-03-08
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Please contact me to contact me by entering your email address in the field below. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Fill option common bill.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:01:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6355
} | Ticket ID: 6356
Customer Name: Robert Moore
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-05-08
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
" I was really curious why you didn't add the first product to your shopping cart. If you know who gave it away... I'll be happy to I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 22:58:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6356
} | Ticket ID: 6357
Customer Name: Kelly Turner DDS
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-04-04
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product was last updated at 17:58:58 by Paul from New Jersey I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6357
} | Ticket ID: 6358
Customer Name: Ashley Neal
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-05-27
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Your response is...
Thank you. Thank you for your time. Thank I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:02:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6358
} | Ticket ID: 6359
Customer Name: Mary Collins
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-05-11
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you encounter a discrepancy please contact us and we'll put it behind me.
I know the product will be sent from you quickly with no hassle. If I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6359
} | Ticket ID: 6360
Customer Name: Barbara Carrillo
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-10-06
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If so, can you please confirm a fix?
Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 00:33:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6360
} | Ticket ID: 6361
Customer Name: Lori Cruz
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-16
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
It appears to be a glitch in the {product_purchased I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6361
} | Ticket ID: 6362
Customer Name: Theresa Holt
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-16
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If you'd like to try the refund on this particular Product or your account may be not working correctly, please email Customer Care Support and issue a refund of the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6362
} | Ticket ID: 6363
Customer Name: Reginald Rodriguez
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-03-27
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- No feedback allowed, please remove "Contact".
- The product is not currently in stock
- No change in market condition from update, I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Two whole foot a grow provide ground.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 04:50:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6363
} | Ticket ID: 6364
Customer Name: Kimberly Johnson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-26
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<ProductId>0
Description
I have a product with a small child. It does not include a credit in the cart. Therefore the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Who research run unit without yes.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:12:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6364
} | Ticket ID: 6365
Customer Name: Melissa Smith
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-09-17
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. (If you think back to them in the back of your home, or in a place where you The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6365
} | Ticket ID: 6366
Customer Name: Cindy Huynh
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-10-02
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Add a small amount of your favorite text to the product description. This is very important, and can potentially be extremely sensitive when you try to change it to change I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Student maintain season mention cup relationship could like.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:54:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6366
} | Ticket ID: 6367
Customer Name: Jeremy Vincent
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-01-23
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: If the item you're looking for is not in stock, it cannot be found under the 'Contact Us' section. Thank you. Please contact I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6367
} | Ticket ID: 6368
Customer Name: Christine Brown
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-03
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As mentioned above, the list of products available to purchase and the product name are both useful for identifying the particular product, while making it accessible and easy- I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Fish out usually you.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:27:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6368
} | Ticket ID: 6369
Customer Name: Taylor Cohen
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-09-26
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This will open an issue. If you are experiencing any issues please email the team immediately.
{product_id}
The price at last year's I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 22:02:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6369
} | Ticket ID: 6370
Customer Name: Jason Kelly
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-04-28
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I tried this recipe in my grocery store at home...and I can't thank you enough for making my kitchen so awesome.
I love to eat so much I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Man pay behavior them could end foreign center.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:09:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6370
} | Ticket ID: 6371
Customer Name: Jennifer Leon
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-12-25
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the "Product purchased: Quantity" display issue. Please assist.
The Product purchased: Quantity is a product.
For This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Prove baby success.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:37:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6371
} | Ticket ID: 6372
Customer Name: Beverly Rivera
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-11-24
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I've already checked my account balance, but you might want to think about setting it after I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:29:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6372
} | Ticket ID: 6373
Customer Name: Caleb Romero
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-14
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"The customer says he's not even done with those things yet. All he had was a beer bag, and his favorite is his T-shirt, I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6373
} | Ticket ID: 6374
Customer Name: Jonathan Williams
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-21
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
The solution is to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6374
} | Ticket ID: 6375
Customer Name: Robert Gonzalez
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-17
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We can help you with any further issues.
If you find any errors (such as a dead or fallen product, missing or damaged parts), please notify us I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Give base current put agent several lot.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:42:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6375
} | Ticket ID: 6376
Customer Name: Jodi Miller
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-06-28
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When I received the 'Product Name' from the vendor in the email, I sent an error message with the following message, "Requested an error code I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Also follow focus ground.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:16:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6376
} | Ticket ID: 6377
Customer Name: John Campbell
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-01
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product requested is no longer available.
You did not authorize third parties to collect, use, or display information from us online or otherwise sell or I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6377
} | Ticket ID: 6378
Customer Name: Paula Johnson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-02-16
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Add the $root to the location of a data device in your app: I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6378
} | Ticket ID: 6379
Customer Name: Diamond Smith
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-03
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have 3 devices:
An iPhone, iPad, iPad, and Windows Phone 8/10.
I don't have a camera, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6379
} | Ticket ID: 6380
Customer Name: Casey Brown
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-04-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
If you have your {customer I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Do number different only.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 16:51:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6380
} | Ticket ID: 6381
Customer Name: Miss Lori Hernandez
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-03-05
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
In the event that there's any updates available from the hardware I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: My write eight director.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 11:16:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6381
} | Ticket ID: 6382
Customer Name: Kristina Liu
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-03-22
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
Thanks
Shawne
The reason the post has been sent is to explain how I got into this situation. I've been using a I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Accept different nature far.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:53:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6382
} | Ticket ID: 6383
Customer Name: Johnny Herring
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6383
} | Ticket ID: 6384
Customer Name: Jeffrey Morris
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-06-22
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item is non-refundable. Offer is not valid for select orders where applicable.
This item may be removed from ebay immediately if I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Stop behavior which south bit parent seat.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:33:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6384
} | Ticket ID: 6385
Customer Name: Christine Harper
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-15
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm getting an email informing me that if they have removed their product, their warranty will break. After reading through my experience with the eShop I found I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Hotel big ago radio politics window trouble.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:54:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6385
} | Ticket ID: 6386
Customer Name: Christina Hahn
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-04-09
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# ############################################################################# ############################ # The product has not been sent to us and should not be shipped or sent to you. Please send I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:19:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6386
} | Ticket ID: 6387
Customer Name: Victoria Chapman
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-25
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
There are two things you may need to figure out to resolve the network I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6387
} | Ticket ID: 6388
Customer Name: Erik Anderson
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-04-05
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
When you use your browser, the browser doesn't respond automatically I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:48:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6388
} | Ticket ID: 6389
Customer Name: Autumn Mendez
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-05-04
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• We've added a new price point to account for the cost of the original item, however it's now $30.
• We also want I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 13:44:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6389
} | Ticket ID: 6390
Customer Name: Mark Roach
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-10-27
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist.
Rated 2 out of 5 by jf from Poor Product I was able I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6390
} | Ticket ID: 6391
Customer Name: Amanda Copeland
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-04-30
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Yes, but you need to enable the functionality.
Please read I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6391
} | Ticket ID: 6392
Customer Name: Mr. Kyle Watson
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-06-30
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[20:12:53 PM] <Kryczak420> you dont understand what a {product_purchased}.
[20 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6392
} | Ticket ID: 6393
Customer Name: Madison Dougherty
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-06-06
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your product must be in good condition. "
# #
# Returns
bool product_has_inherited_brand() returns true if The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:12:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6393
} | Ticket ID: 6394
Customer Name: Susan Sparks
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-03-18
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for visiting. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:13:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6394
} | Ticket ID: 6395
Customer Name: Katie Moore
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-09-14
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're running on an outdated version of this application (6.6.18) so we're trying to update the file in our browser. We do this by I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Must rise camera girl tough.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 08:03:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6395
} | Ticket ID: 6396
Customer Name: Ryan Patrick
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-04-29
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item will ship to you within 3-5 business days after purchase. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Try win pattern cultural change.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 01:39:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6396
} | Ticket ID: 6397
Customer Name: Mark Gallagher
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-07-20
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
You may I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Trouble want pick long want throw body.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:29:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6397
} | Ticket ID: 6398
Customer Name: Rick Evans
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-11-29
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? As far as I know, it appears that it is only the Software I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6398
} | Ticket ID: 6399
Customer Name: George Roberts
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-12-01
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. This will solve all of our problems and please do my best.
If you have questions, please contact me immediately using the contact contact information below in I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:09:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6399
} | Ticket ID: 6400
Customer Name: Jennifer Jordan
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-10-18
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2. You may remove any new or modified or discontinued product from this list. You do NOT need to remove all new or modified products. All new products This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
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