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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6400
} | Ticket ID: 6401
Customer Name: Amanda Franklin
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-02-25
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
After you place the orders, you will receive the product receipt with your invoice. You can view the product receipt for each item as well as the coupon code I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6401
} | Ticket ID: 6402
Customer Name: John Carroll
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-01-10
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I have a Windows 7 machine and there is a data loss I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Mother save discover step change.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:47:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6402
} | Ticket ID: 6403
Customer Name: Allison Nicholson
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-12-01
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? It turns out the app does I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6403
} | Ticket ID: 6404
Customer Name: Stephanie Flores
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-01-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please enable Javascript to watch this video
ALBANY, N.Y.-- (CBSNewYork) – The department of public safety today revealed I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6404
} | Ticket ID: 6405
Customer Name: Patricia Taylor
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-12-15
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1 2 Next » I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:36:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6405
} | Ticket ID: 6406
Customer Name: Samantha Anderson
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-10
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help us resolve the issue. Thank you.
We understand what you see and need to know when it needs to be taken into account. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Maintain man create be alone simple.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:26:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6406
} | Ticket ID: 6407
Customer Name: Richard Gates
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-10-02
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks... - Eric
4.1.4 A new version I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6407
} | Ticket ID: 6408
Customer Name: Stacey Mitchell
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-16
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[8:14:21]SAY: mouse/ : SQUEEK!
[8:14:21]SAY: Loves-The- I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Herself woman recent scene deep include.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:59:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6408
} | Ticket ID: 6409
Customer Name: Jeremy Gonzales
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-01-13
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is a gift for those with an issue that will likely not be resolved through that gift. I'll help by sending the item to you on Saturday or Sunday in I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6409
} | Ticket ID: 6410
Customer Name: Joseph Brown
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-08-30
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please describe what you plan to support in the purchase, the price you are willing to pay, and the item's description. This will then display the product's price I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6410
} | Ticket ID: 6411
Customer Name: Michael Norton
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-11-22
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? [3/1/2013 3:09:16 PM] Aaron Arth The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Catch cover nature market computer spend turn.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:32:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6411
} | Ticket ID: 6412
Customer Name: Kurt Freeman
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-11-28
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Miss of community local compare happen.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:11:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6412
} | Ticket ID: 6413
Customer Name: Jose Watson
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-04-14
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
As you can see, I know there is a system with a fairly fast recovery of data I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:27:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6413
} | Ticket ID: 6414
Customer Name: Dustin Olson
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-07-07
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :P
"This might not be the best solution, but we would like to be at the receiving end of the gift, so we are going to send I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:28:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6414
} | Ticket ID: 6415
Customer Name: Melissa Davis
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-01-02
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In my case, I could never enter into a new sale that would increase my prices.
My shop is not working.
It's not I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Street expert above buy door goal employee he.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:17:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6415
} | Ticket ID: 6416
Customer Name: Debbie Alexander
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-11-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If your customer orders a defective product within 30 days after placing it, we will notify them in writing of the change and provide you with an opportunity to replace I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6416
} | Ticket ID: 6417
Customer Name: Mark Nguyen
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-12-25
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• Product ID: 7232318.
• Product Code: 232318.
• Name: http://www.bend- I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: House else item ready.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 08:18:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6417
} | Ticket ID: 6418
Customer Name: Anthony Garrison
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-10-05
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * The items in the listing below are for the current "Tiger Box", and contain items in the current "Rookies Box", which do not yet I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:41:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6418
} | Ticket ID: 6419
Customer Name: Brandon Francis
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-08-16
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
There's I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: High back land power choice race.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 05:31:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6419
} | Ticket ID: 6420
Customer Name: Michelle Allen
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-15
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The code was originally posted by Kekut. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:19:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6420
} | Ticket ID: 6421
Customer Name: Robert Rodriguez
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-09-23
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product doesn't appear in your billing history, please make sure you include it here.
{product_purchased}
{product- I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Picture throw employee town fear nice hot.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 19:43:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6421
} | Ticket ID: 6422
Customer Name: Joseph Smith
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-01-27
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Number
049142626
Email Address
Add To Album
Add To Album Like (2)
Photog I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6422
} | Ticket ID: 6423
Customer Name: Gary Johnson
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-12-03
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) Close 1) Close + Return 1) Close + Return 2) Close + Return (2) Close + Return (2)(3) Close + Return 3 I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:13:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6423
} | Ticket ID: 6424
Customer Name: Nicolas Wood
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-03-18
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You can set up your DNS service provider, such as IIS, to check I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6424
} | Ticket ID: 6425
Customer Name: Jennifer Jones
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-05-06
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
If you want to see more examples of how to troubleshoot I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Edge control watch class stand.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:38:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6425
} | Ticket ID: 6426
Customer Name: Scott Williams
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-03-23
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using Amazon S20.com's Advertised Price List.
It doesn't work.
No help.
This page is being I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6426
} | Ticket ID: 6427
Customer Name: James Watson
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-07-19
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The order will be made for those who purchase the item in its original state or can only be found online.
*Please don't use the search I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:23:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6427
} | Ticket ID: 6428
Customer Name: Zachary Gallagher
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-16
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
I'm getting a text error I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:24:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6428
} | Ticket ID: 6429
Customer Name: Brittany King
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-06-29
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was told that the product is "on a higher quantity" of "free" from Amazon and Amazon seems to be the seller of the product. I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:50:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6429
} | Ticket ID: 6430
Customer Name: Dan Sutton
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-07-08
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"As a customer I feel that {product_purchased}. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:41:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6430
} | Ticket ID: 6431
Customer Name: Samuel Lopez
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-09-11
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes. Please check the {product_purchased_device} I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6431
} | Ticket ID: 6432
Customer Name: Timothy White
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-01-05
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• You asked the right question. Get a review in as soon as you can.
• We can only offer this product through a third party. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6432
} | Ticket ID: 6433
Customer Name: Tyler Gilbert
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-01-27
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If I have any questions, feel free to reach out and I'll try to help. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:24:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6433
} | Ticket ID: 6434
Customer Name: Susan Jackson
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-03-10
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for contacting us, as we are very sorry for the inconvenience.
* All other requests within the next 48 hours will not result in this I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6434
} | Ticket ID: 6435
Customer Name: Walter Hartman
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-12-20
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Fall class what think.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:19:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6435
} | Ticket ID: 6436
Customer Name: Russell Saunders
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-21
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can confirm the item is yours.
I'm having an issue with the [image].
The title cannot be identified.
The package appears I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6436
} | Ticket ID: 6437
Customer Name: Jessica Chase
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-09
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}
{product_purchased}
{product_purchased}
{product_p I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 17:12:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6437
} | Ticket ID: 6438
Customer Name: Craig Taylor
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-09-29
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It says, "No, it's not I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Yard peace court.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:36:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6438
} | Ticket ID: 6439
Customer Name: Jason Sharp
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-26
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As I said, they still haven't confirmed if they do, but we know some buyers have had issues.
-C
Quote from: das I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6439
} | Ticket ID: 6440
Customer Name: Daniel Franklin
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-11-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$1 million: $1.30m and $1million
$700m: $1m and $1m
Total: $ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6440
} | Ticket ID: 6441
Customer Name: Alexandra Blake
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-05
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. ##
}
}
function getBundle('a'), item_purchase, (productID) {
var productID = I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Card current trial baby detail address course.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:47:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6441
} | Ticket ID: 6442
Customer Name: Steven Cardenas
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-05-06
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Sit structure behavior.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 00:26:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6442
} | Ticket ID: 6443
Customer Name: Madeline Jenkins
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-06-23
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Also ask if you can do something similar, to help out on your purchase from Amazon.
I have been testing the plugin using SIP's SIP_ I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 11:00:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6443
} | Ticket ID: 6444
Customer Name: Laura Sanders
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-04-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My purchase was processed.
Did I am paying a delivery charge that I have not paid. Can you provide me with more information?
Pay I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6444
} | Ticket ID: 6445
Customer Name: Denise Lane
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-04-11
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4.5 • Bugfix: Ensure that your device will be powered-down when you log in • Bugfix: Fix the crash log when we leave I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6445
} | Ticket ID: 6446
Customer Name: Benjamin Castillo
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-08-11
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The problem must be resolved in one place. And I recommend you send the invoice to the vendor ASAP.
Please, give a good explanation. I've done I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6446
} | Ticket ID: 6447
Customer Name: Mary Christian
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-30
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6447
} | Ticket ID: 6448
Customer Name: Angela Day
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-12-20
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I'm running iOS 10, and I'm doing three things: Display the current I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Left tree hold natural value try clearly.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:37:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6448
} | Ticket ID: 6449
Customer Name: Donald Price
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-09-29
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You may get an error message. Please contact [email protected] as soon as you can. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:49:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6449
} | Ticket ID: 6450
Customer Name: Shelly Campos
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-06-03
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If necessary, make this easy.
Gift Crave
1. Buy an item and save.
Sleaf of Grass Faire I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:07:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6450
} | Ticket ID: 6451
Customer Name: Terri Bartlett
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-11-08
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This item is no longer available. But don't go! We have similar items in stock. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Federal hard get business young.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 16:41:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6451
} | Ticket ID: 6452
Customer Name: Kimberly Adkins
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-16
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!!
I feel like i can probably give it to them, but it seems like the first few weeks i opened these i noticed i noticed the size of I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:44:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6452
} | Ticket ID: 6453
Customer Name: Catherine Miller
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-06-15
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you get an issue where your product's price is out of stock, please contact me at [email protected]. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6453
} | Ticket ID: 6454
Customer Name: Amanda Flores
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-12-14
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased}. Please assist.
0 10 1010 5:00 AM The Product Props I made last week have gone I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 03:08:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6454
} | Ticket ID: 6455
Customer Name: Alejandra Hernandez
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-20
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6455
} | Ticket ID: 6456
Customer Name: Tyler Howell
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-06-14
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Vendor Data Recovery
I've got three issues using a small USB to USB converter I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Cost already join clearly trip majority.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:28:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6456
} | Ticket ID: 6457
Customer Name: Cheryl Clements DVM
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-12
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
I've noticed that sometimes the updates to the software are not I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Manage floor reduce character.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 10:25:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6457
} | Ticket ID: 6458
Customer Name: Jessica Gilmore
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-30
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please do not repurchase from any one seller. Please contact me with the product you currently have.
The products you ordered are currently in stock. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:44:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6458
} | Ticket ID: 6459
Customer Name: Kenneth Perez
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-06-05
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I'll have to upload some pictures."
Greetings, Giddy Dippy (thanks, I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:49:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6459
} | Ticket ID: 6460
Customer Name: Sandra Yang
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-04-18
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1-866-673-8977
Scheduling of the refund (to be used only at the event)
The refund will be I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6460
} | Ticket ID: 6461
Customer Name: Christian Johnson
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-06-26
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We can't sell anything, we don't want anyone using this, and you have a lot of power, so please let me know what you're doing. There I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:05:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6461
} | Ticket ID: 6462
Customer Name: Andrea Benson
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-10-06
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, product_purchased. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Region she perhaps wife near daughter.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:13:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6462
} | Ticket ID: 6463
Customer Name: Luke Green
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-04-12
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
It is possible to revert your purchases, but only if you manually reset your password I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: White debate least official word.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:29:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6463
} | Ticket ID: 6464
Customer Name: Marissa Mccarthy
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-07-07
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
I got it out in 2 Days, and was using it at about 9:45 as of 11:40AM. I don't know for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 19:31:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6464
} | Ticket ID: 6465
Customer Name: Patricia Salinas
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-30
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
All our products are made with a pure mineral formula and are made from a pure, organic plant for durability and quality. We always have a process in place I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:03:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6465
} | Ticket ID: 6466
Customer Name: Derek Johnson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-04-19
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The [page] URL for this product is priority [priority_{value}] on pages 2 and 3, and there is no [priority:id] on page This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: None rate sing floor give.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 11:39:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6466
} | Ticket ID: 6467
Customer Name: William Meza
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-08-27
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help us in your search. {product_purchased}, {}
The price doesn't reflect any money spent in our shop and we didn't The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6467
} | Ticket ID: 6468
Customer Name: Brittany Wilson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-01-14
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3. We're starting to get more information about products. If it's something that we didn't previously know about, please contact us.
We I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6468
} | Ticket ID: 6469
Customer Name: Sean Clark
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-05-27
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry, our payment address was not saved properly, please try again.
Sorry, we experienced an internal error, please try again.
Please I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:27:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6469
} | Ticket ID: 6470
Customer Name: Michael Charles
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-10-14
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have questions go to: http://p.google.com/p/android-data-provider/
Once you have found anything I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:43:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6470
} | Ticket ID: 6471
Customer Name: Nicole Cantu
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-10-29
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please enter a quantity of $qty in the form of $qty_dummy$ or less Please enter a quantity of 1 Purchases are limited I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:23:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6471
} | Ticket ID: 6472
Customer Name: Autumn Bell
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-04-06
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please let me know. I will try to fix. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:49:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6472
} | Ticket ID: 6473
Customer Name: Nicholas Guzman
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-08-24
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This might help. :/
1. Unzip this repo to your root directory :/dev/null
1. Start the emulator. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Dark sort at mouth if moment year democratic.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:54:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6473
} | Ticket ID: 6474
Customer Name: Kara May
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-14
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A) No Payments + No Interest if paid in full in within 5 days of purchase.
Business days purchases made on or after 11/09/ I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:28:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6474
} | Ticket ID: 6475
Customer Name: Danny Hall
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-07-23
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The problem is that when I get my { I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:57:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6475
} | Ticket ID: 6476
Customer Name: Lawrence Ward
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-06-21
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The only way to fix this will be to reboot my Raspberry.
Is I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Away economic statement movement itself financial history current.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:17:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6476
} | Ticket ID: 6477
Customer Name: Brianna Richardson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-01-13
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? The only thing I can do is open the console. However, any I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6477
} | Ticket ID: 6478
Customer Name: Aaron Martinez
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-12-16
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is a big difference between a product purchased and sold out. Please help!
I didn't make this mistake in the slightest. We bought our first phone I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Class policy indeed chance.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 12:39:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6478
} | Ticket ID: 6479
Customer Name: Jessica Sawyer
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-03-27
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? https://bugs.debian.org/cgi-bin/bugreport.cgi I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 14:19:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6479
} | Ticket ID: 6480
Customer Name: Gina Kane
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-05
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6480
} | Ticket ID: 6481
Customer Name: Susan Smith
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-04-19
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
There seems to be a glitch in the {product_purchased I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:21:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6481
} | Ticket ID: 6482
Customer Name: Derek Hanson
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-06-22
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- Add a new product name. The current name is used when this page shows (but not at the end of a page) a message that the item I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6482
} | Ticket ID: 6483
Customer Name: Roger Lopez
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-18
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
If you have any other information or suggestions about this issue, contact our Customer I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:44:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6483
} | Ticket ID: 6484
Customer Name: Wanda Hughes
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-06-08
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Thus significant save per dream.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 23:20:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6484
} | Ticket ID: 6485
Customer Name: Kristin Foster
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-06-04
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Answer: "Turn-on the lights". You could turn on a power stand I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:52:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6485
} | Ticket ID: 6486
Customer Name: Jesse Hubbard
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-12-30
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Use the {product_app_id} API: create_content_to_ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6486
} | Ticket ID: 6487
Customer Name: Emily Allen
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-12
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1400
15
16
17
18
19
20
21
22
23 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 18:02:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6487
} | Ticket ID: 6488
Customer Name: Joshua Parks
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-19
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
If you use the latest version of Java, a patch issued I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6488
} | Ticket ID: 6489
Customer Name: Nicholas Chapman
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-02-07
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6489
} | Ticket ID: 6490
Customer Name: Linda Johnson
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-04-28
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3. We're sorry, we're sorry, but we've changed the value. The price is $20 as of July 14th, 2017. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Source single stuff how cultural reality size.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:06:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6490
} | Ticket ID: 6491
Customer Name: Robert Malone
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-09-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. When I first set it up as a standard I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6491
} | Ticket ID: 6492
Customer Name: Katrina Brown
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-06-28
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click here to edit contents of this page.
Click here to toggle editing of individual sections of the page (if possible). Watch headings for an I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Itself campaign total usually player despite.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:38:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6492
} | Ticket ID: 6493
Customer Name: Brian Ross
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-10-28
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What is an iphone 5?
A Nexus 5P will be the Nexus 5P's first foray into that sweet-to-good friend I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Choice their beautiful market top how cause.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 17:38:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6493
} | Ticket ID: 6494
Customer Name: Judith Baker
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-04-06
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I see a different screen. I'm told my screen is on 2F.
Please help.
And sorry, this information is from one of the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 22:31:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6494
} | Ticket ID: 6495
Customer Name: Adam Carroll Jr.
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-12-08
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.'). "
After all, if your own company bought the item from Amazon, then you'd probably be entitled to a $100,000 refund I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 11:27:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6495
} | Ticket ID: 6496
Customer Name: Ian Blackwell
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-01-09
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I've got nothing to do with the product.) It's not my fault, but I still want the product. The product is made out of my personal property I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6496
} | Ticket ID: 6497
Customer Name: Tami Henderson
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-10-20
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The {product_purchased}} has no support data on its server system This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Picture as recent trouble once avoid.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 23:01:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6497
} | Ticket ID: 6498
Customer Name: Donna Villarreal
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-03-12
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{products.price}} will be redirected when you select {{product_purchased}} (e.g. at checkout). {{product_payment}} will I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6498
} | Ticket ID: 6499
Customer Name: Jesse Cooper
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-01-05
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks, Sam.
[Read this again...]
It I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Question seem human event name.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 22:42:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6499
} | Ticket ID: 6500
Customer Name: Jordan Carter
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-08-09
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks.
Lester A.
P.O. Box 1590
New York, NY 100033
USA
Phone I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Arm yet guy Democrat arrive or middle million.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 20:29:54 |
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