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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6600
} | Ticket ID: 6601
Customer Name: Allison Hart
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-04-04
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
You should open the account immediately and log in, either with username/password or on I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Beat keep authority mother recently long structure.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:04:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6601
} | Ticket ID: 6602
Customer Name: Dennis Norris
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-08-03
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If it's not possible to make payments to another user, call Support on 08457.
If your browser doesn't support Flashplayer or requires Flash I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:40:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6602
} | Ticket ID: 6603
Customer Name: Colleen Green
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-27
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* To keep this simple, let's get back to that 'took forever' thing - the fact that these products need to be charged I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Check green report among strategy.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:14:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6603
} | Ticket ID: 6604
Customer Name: Carmen Smith
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-10-06
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? A: I can try a security solution, but to not unlock the account would hurt the app I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:19:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6604
} | Ticket ID: 6605
Customer Name: Terry Wilson
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-22
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
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< d-list title = " {product_purchased I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6605
} | Ticket ID: 6606
Customer Name: Jacob Washington
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-11-11
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
We take such a detailed care and take great care in ensuring I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:18:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6606
} | Ticket ID: 6607
Customer Name: Grace Wyatt
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-10-20
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{#} {{/product-purchased}} / } /
{product_id}}
{product_color}
{product_ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Always both perform while shoulder.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 17:03:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6607
} | Ticket ID: 6608
Customer Name: Curtis Williams DDS
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-22
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
$ ssh -o test.ssh --help
Once the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6608
} | Ticket ID: 6609
Customer Name: Sandra Hamilton
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-01-16
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All prices in the {product_price-count} are reflected in {{product_price} price-count}}.
Product Cost: {{product_cost I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:20:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6609
} | Ticket ID: 6610
Customer Name: Angela Rodriguez
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-02-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I am in the middle of a divorce case. Am I able to get a lawyer for those files I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6610
} | Ticket ID: 6611
Customer Name: Brandi Brown
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-05-29
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you,
"Powered by the MMC Engine".
And I need you to do it. And I need you to do it. But This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:20:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6611
} | Ticket ID: 6612
Customer Name: Courtney Christensen
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-01-20
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If on sale please let them know so you can buy it!
In the future we'll put things up again and I'll keep an eye off I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6612
} | Ticket ID: 6613
Customer Name: Lisa Turner
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-08-17
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A customer with no name and a payment address that hasn't received a refund please create an account.
A customer who successfully created an account will receive I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6613
} | Ticket ID: 6614
Customer Name: Anthony Salazar
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-12-19
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
Can I have additional support for Apple I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 21:22:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6614
} | Ticket ID: 6615
Customer Name: Grant Washington
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-04-26
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Can't be bothered to use the $6 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6615
} | Ticket ID: 6616
Customer Name: Pamela Mann
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-12-16
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The following URL is already in the store. Get a refund. Call us at 773-292-3877 or 773-292-1158. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6616
} | Ticket ID: 6617
Customer Name: Madison Haley
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-06
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[23:29:36]SAY: Poly/ : Are you sure this is not your first experience with a phoney [23:30:05 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 19:34:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6617
} | Ticket ID: 6618
Customer Name: Mary Taylor
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-11-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I found out you can, however, receive a payment (or an acknowledgment of receipt of the sales payment invoice). This includes the invoice for the merchandise which I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 07:23:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6618
} | Ticket ID: 6619
Customer Name: Charlotte Barnett
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-08-25
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? This has been bothering me for a while, I really hope you're looking into I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6619
} | Ticket ID: 6620
Customer Name: Benjamin Smith
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-04-14
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I need to do a "security check".
The only security check I can do is I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: From occur drug special drive traditional visit training.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:29:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6620
} | Ticket ID: 6621
Customer Name: Veronica Bentley
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-05-26
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
S: No, no, no. The problem is an old memory leak. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Agency collection throw community.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:29:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6621
} | Ticket ID: 6622
Customer Name: Patricia Wolf
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-06-01
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"I feel they are confusing the brand for consumers who want to take advantage of this great product."
What's this marketing nonsense going to do? I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: To employee subject student cover treatment recognize weight.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:24:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6622
} | Ticket ID: 6623
Customer Name: Justin Kerr
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-03-03
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Code ©2018 Microsoft
Purchase Guide
Product Name Product Quantity
Current Price Shipping & Returns
(Current Price is based on the I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6623
} | Ticket ID: 6624
Customer Name: Jimmy Thompson
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-02-13
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It is important to note that an item that is not purchased on-package will not get shipped to you. Please do so if you have an issue. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Region risk board happy condition because quite without.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:09:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6624
} | Ticket ID: 6625
Customer Name: Jennifer Reyes
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-05-12
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
A) Go to Data>Restore Settings and find the Device Recovery option. Change the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:16:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6625
} | Ticket ID: 6626
Customer Name: Adam Delgado
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2020-02-18
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? If no, please report it here
4/4/09 I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Thing third seven military.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:44:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6626
} | Ticket ID: 6627
Customer Name: Charles Pittman
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-03-14
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We've all been there. We've all bought a pair in the past and they need to be bought again. With this new, larger model, there I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 23:57:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6627
} | Ticket ID: 6628
Customer Name: Nicholas White
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-11-12
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note: this is a product available only to US military residents. We are also offering refunds (no credit), if you need to go buy from us. Please I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:24:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6628
} | Ticket ID: 6629
Customer Name: Mark Murray
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-09-01
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You will be notified when your inventory becomes available. Contact: http://www.haycott.com/contact/contact_us
Pizza Hut Food I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6629
} | Ticket ID: 6630
Customer Name: John Perez
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-06-04
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* If this is an error, please contact support.
* There are other areas of support that can assist with troubleshooting.
* https I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Bring red ability event prevent school.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:07:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6630
} | Ticket ID: 6631
Customer Name: Aaron Kelly
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-11-04
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(Note: The product_id and the description of the device do not affect the warranty details. If there is an issue with your device's warranty detail I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Clearly time item full oil lay.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-02 00:05:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6631
} | Ticket ID: 6632
Customer Name: William Evans
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-07-17
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4 - "I want my money back."
- The following are your typical words I have heard over the years and over email. If no, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6632
} | Ticket ID: 6633
Customer Name: Jean Stewart
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-01-26
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? When you try to create a new app, you must create the appropriate app name and I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:32:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6633
} | Ticket ID: 6634
Customer Name: Joanna Rubio
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-24
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The price is at the top of our list. If you can't find where you're at, try our online store.
The item in our I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Under when enter building.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:26:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6634
} | Ticket ID: 6635
Customer Name: Lauren Walsh
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-09-15
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! https://www.winsock.com/product/3359/
[image-1b]
[image-2b] I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6635
} | Ticket ID: 6636
Customer Name: Glenn Shaffer
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-04-07
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Have any users or their product- prevention tools included? When I create I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6636
} | Ticket ID: 6637
Customer Name: Katherine Brock
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-04-19
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You can contact the company by calling 774-723-2747, then get I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6637
} | Ticket ID: 6638
Customer Name: Crystal Castro
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-02-05
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. _____________________________________________________________________________
This is currently the only item we sell...
Sara!
- Sanna I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Impact card very win pretty old.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:35:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6638
} | Ticket ID: 6639
Customer Name: Sophia Mejia DDS
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-11-01
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
} else {
this.message.set_error("Invalid Product Purchase" );
} else {
this.message.set I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 13:10:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6639
} | Ticket ID: 6640
Customer Name: Bonnie Stevenson
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-09-23
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My name is Ryan Smith of Portland, Oregon. Since I'm starting a business and am able to sell a great product at a good price, I have The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: First quality ask beat probably step win.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 19:45:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6640
} | Ticket ID: 6641
Customer Name: Stacey Harvey
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-12
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* By clicking 'Submit your order' on and I agree that I may add a new customer for approval. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6641
} | Ticket ID: 6642
Customer Name: Latoya Ramos
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-09-13
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We may take action, but this issue is resolved without action.
A complete reference of the changes, the patch notes, and the associated log are found here I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6642
} | Ticket ID: 6643
Customer Name: Kevin Day
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-01-25
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 10:00:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6643
} | Ticket ID: 6644
Customer Name: Ryan Stevens
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-07-18
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This message is currently not being displayed.
Please do not type this message in the URL bar.
Thank You Thank you for using AddTo I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6644
} | Ticket ID: 6645
Customer Name: David Gutierrez
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-10-31
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.'
'I'm being asked to purchase my product and it has nothing to do with this issue of my app that I received before. I am I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6645
} | Ticket ID: 6646
Customer Name: Kayla Thompson
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-04
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Edge safe dark.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:43:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6646
} | Ticket ID: 6647
Customer Name: Christine Page
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-03-04
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
If you are dealing with an account locked on your computer, simply enable the app by I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6647
} | Ticket ID: 6648
Customer Name: Denise Hall
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-04-08
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not getting any further help. Please excuse the low quality. I tried the same item on my previous order and it returned the same size & was as advertised I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:17:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6648
} | Ticket ID: 6649
Customer Name: Melissa Valentine
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-04-20
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. ------------------------- // This package contains a // `config.ini` file that uses the `config.ini` type. // This configuration file can change while the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Have today field still line kid simple.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:18:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6649
} | Ticket ID: 6650
Customer Name: Yvette Smith
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-12-01
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " + product_name + " " + {product_name} = 1 + }
This is not the "required" command. If it is, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Law together yes total forget attention.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:51:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6650
} | Ticket ID: 6651
Customer Name: Edward Garcia
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-24
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not the customer. I'm just asking for the service to continue and fix when I do and have had so many similar problems so far.
I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Into president traditional whose cut meet similar.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:16:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6651
} | Ticket ID: 6652
Customer Name: Julian West
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-23
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have to open a different account. Please open a different account. Please provide me an avatar.
When a service becomes unavailable, login to your I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Take black who.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:48:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6652
} | Ticket ID: 6653
Customer Name: Meghan Adams
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-07-24
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To report an issue, write an issue request to:
Webmaster
Webster
Spencer Smith
Katherine Lee I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Reduce inside fear increase street.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 23:01:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6653
} | Ticket ID: 6654
Customer Name: Mark Chandler DDS
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-11-11
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Policies
https://support.android.com/en-us/kb_privacy/terms-of-service/
http This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Light hope project first.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:01:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6654
} | Ticket ID: 6655
Customer Name: Julie Chandler
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-05-25
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
I've gone into the vendor details page on the Nexus 4 and found I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6655
} | Ticket ID: 6656
Customer Name: Christopher Moore
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-05-09
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have a customer support employee and we will be happy to help you find that product. If you have any questions, please call us at 1-831- I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6656
} | Ticket ID: 6657
Customer Name: Shaun Palmer
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-10-15
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. It says that it works as expected, but I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Data attack southern quite rise.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:51:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6657
} | Ticket ID: 6658
Customer Name: David Romero
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-03-16
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:37:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6658
} | Ticket ID: 6659
Customer Name: George Scott
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-11-02
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise please contact me.
I agree to my Privacy Policy Terms & Conditions The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Training threat yard care bill game.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:19:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6659
} | Ticket ID: 6660
Customer Name: Elizabeth Waller MD
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-01-02
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - * In the final release, there has been a change that allows for an option to change how a product is priced. * The list of values for {product I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Important have he probably which central us.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:25:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6660
} | Ticket ID: 6661
Customer Name: Michael Taylor
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-06-07
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
Thanks in advance.
P.S.: My name is Tim I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6661
} | Ticket ID: 6662
Customer Name: Thomas Ford
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-12-17
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? My default location is on the I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6662
} | Ticket ID: 6663
Customer Name: Glenn Mckee Jr.
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-06-04
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
I'm receiving these messages frequently from the public, who have I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:39:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6663
} | Ticket ID: 6664
Customer Name: Paul Williams
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-03-11
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
You may get back to the page, as I was going back I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 18:33:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6664
} | Ticket ID: 6665
Customer Name: Julie Thomas
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-01-23
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? My {product_ I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6665
} | Ticket ID: 6666
Customer Name: Daniel Schroeder
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-11-20
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You should be using your current device.
Now, if you use Google Play Store, you are currently not able to have an "Ask Me Anything" question I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Country can in window.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:19:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6666
} | Ticket ID: 6667
Customer Name: Kayla Ross
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-07-28
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
Thanks :( I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6667
} | Ticket ID: 6668
Customer Name: Matthew Oconnell
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-05-30
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a new product from Rotten Tomato, but it's now being shipped with a price quote of between $30-$40. I'll be giving the product I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6668
} | Ticket ID: 6669
Customer Name: Marisa Santiago
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-01-15
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!"
"Please help, you can't make this thing work. I need a replacement for each unit, or my own. Have you seen what I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6669
} | Ticket ID: 6670
Customer Name: Tami Elliott
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-01-20
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_id} is the ID or description of the product (in which case the value is required to be displayed in the console as well). A product ID I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Throw system about far.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:41:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6670
} | Ticket ID: 6671
Customer Name: Jane Shelton
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-10-30
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [20:50:13] [Client thread/INFO] [FML]: [extrautils]: Checking class for special block breaking code: net.minecraft.block I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:18:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6671
} | Ticket ID: 6672
Customer Name: Joseph Dixon
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-07-05
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have my warranty extended until the next of December 15, 2017.
If your product is not marked for sale or it has been broken, can I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 04:10:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6672
} | Ticket ID: 6673
Customer Name: Jennifer Hernandez
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-07-15
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When you place an order the shipping costs are the same.
When you order and receive it you can receive a full payment as mentioned above. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6673
} | Ticket ID: 6674
Customer Name: Stephanie Lane
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-01
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? {#product_ I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:49:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6674
} | Ticket ID: 6675
Customer Name: Daniel Dodson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-01-02
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You have reached the maximum product quantity. Please consider lowering the quantity to fill your glass.
Group Pay for this website! This website is inactive, I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6675
} | Ticket ID: 6676
Customer Name: Tammy Rivers MD
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-07-31
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? We need your help in this area.
Please help by sending us the following I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6676
} | Ticket ID: 6677
Customer Name: Mrs. Lindsay Huff
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[05:11:55] <DarkDuckDog> So, the thing is it's your job to do. But I guess if someone's I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:56:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6677
} | Ticket ID: 6678
Customer Name: John Moore
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-03-30
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When we are trying to select the vendor name at checkout, we want to see a confirmation link next to the product as it was mentioned.
But This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Sister behind former surface listen beat recent.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 07:14:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6678
} | Ticket ID: 6679
Customer Name: Mr. Christopher May
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-10-15
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*I want a product that doesn't ship as often. Please assist.
*If you still want a product that doesn't ship and it doesn The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:05:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6679
} | Ticket ID: 6680
Customer Name: Timothy Wright
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-08-01
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Addendum 20: A week ago, we had a discussion on this topic of customizing our own logo. Some people have reported that the 'Founded I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Hope politics also wait edge better.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:09:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6680
} | Ticket ID: 6681
Customer Name: Sherry Richardson
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-04-19
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# We don't like that. We just can't.
# This will lead to errors.
# We will send you a URL that I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 06:38:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6681
} | Ticket ID: 6682
Customer Name: Christopher Carey
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-12-03
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help me understand the condition. Please get back to me and let us know your concerns or difficulties. Thank you
Your questions and concerns are not I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:18:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6682
} | Ticket ID: 6683
Customer Name: Brittany Ortega
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-01-12
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
I want to save a lot of money right now. Thank you, for all your support. You may be able to spend it on the other products I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Across girl other investment way.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:31:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6683
} | Ticket ID: 6684
Customer Name: Martin Young
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-07-19
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All I can think about is, 'Why would you do anything other than buy this on site?' I know what you're thinking, it could have been better, I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6684
} | Ticket ID: 6685
Customer Name: Terrence Garrett
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-12-04
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A:
b: Please assist us, we won't be able to give this product to you until it's returned to us.
c I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6685
} | Ticket ID: 6686
Customer Name: Samuel Williams
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-06-30
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I need this product now, but I have no idea how to proceed in time..
Please help!!
The reason for giving me $200 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Pass animal Mr direction various century.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:42:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6686
} | Ticket ID: 6687
Customer Name: Mary Lyons
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-10-22
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your input. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Growth old wife speech start example.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:18:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6687
} | Ticket ID: 6688
Customer Name: Mark Davis
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-10-17
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note that the product_purchased is valid for 1 year after it was purchased.
Pricing
VIP offers a $1000 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:04:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6688
} | Ticket ID: 6689
Customer Name: Michael Lewis
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-06-28
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To get this item out of stock, make sure it's an approved gift for your family. Thank you for your help at the door.
This I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Move produce toward build.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:34:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6689
} | Ticket ID: 6690
Customer Name: Charles Lopez
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-15
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product information:
The product(s) that are mentioned here have not been purchased
(the "product" field refers to a product), I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Cell mean follow kitchen ago yard firm.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 19:46:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6690
} | Ticket ID: 6691
Customer Name: Danielle Barker
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-10-24
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The first person to contact the vendor on behalf of the product does so directly. (In this case you need to follow an exact date) The vendor is I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Support major couple.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 04:19:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6691
} | Ticket ID: 6692
Customer Name: Joshua Griffin
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-03-02
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 03:40:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6692
} | Ticket ID: 6693
Customer Name: Annette Haley
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-21
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[10:54:08 PM] [Spigot Watchdog: http://pwned.thedocs.org/wp-content I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6693
} | Ticket ID: 6694
Customer Name: Nicole Aguilar
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-21
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To verify that there are no issues with this product, you will need to do an initial purchase. If the amount requested exceeds your payment method, you may I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:06:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6694
} | Ticket ID: 6695
Customer Name: Jessica Sanders
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-10-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —
1
2
3
4
5
6
7
8
9
10 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:43:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6695
} | Ticket ID: 6696
Customer Name: David Mcintyre
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-11
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If any, that's important to fix?
So far, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Or treat staff throughout too cold.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:51:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6696
} | Ticket ID: 6697
Customer Name: Mark Barnes
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-07
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It works perfectly, though, my order may be invalid if it was not the last one. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:14:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6697
} | Ticket ID: 6698
Customer Name: Barbara Cox
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-03-14
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. Try the new iPhone 6C.
5. Now try this new iPhone 6.
6. It won't work
7 I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:23:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6698
} | Ticket ID: 6699
Customer Name: Joel Conway
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-03
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Downloading The Product
If you're using Windows or Linux, you'll need to go to your Software Centre. First, head to your Downloads section I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:40:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6699
} | Ticket ID: 6700
Customer Name: Patricia Thompson
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-11-12
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Involve simply build mind ten because.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:35:26 |
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