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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7100
} | Ticket ID: 7101
Customer Name: Larry Weaver
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-07-30
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
When the app is rebooted, my system will not allow any I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:41:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7101
} | Ticket ID: 7102
Customer Name: Bailey Hamilton
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-12-14
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll be the best with this item. Thanks!"
Sell for more as it comes, not because they "sold out". This is a great item I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7102
} | Ticket ID: 7103
Customer Name: James Stevenson
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-02-17
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please give me some information when I need it.
What if I don't have a product number on my phone?
We have never received I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Over boy true figure when act.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:24:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7103
} | Ticket ID: 7104
Customer Name: Ashley Nguyen
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-09-08
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My other issue is for it to drop from the account and not be restored to what it was when I tried setting it back up.
This is I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7104
} | Ticket ID: 7105
Customer Name: April Hart
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-20
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you do not know what you are getting from this product then you are not a member of the customer service team at the site you are looking for. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7105
} | Ticket ID: 7106
Customer Name: Christopher Koch
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-07-18
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll get to that later.
1. The first thing we need to do is remove the {product_purchased} from the product list. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Radio example she sometimes happen deep season.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:25:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7106
} | Ticket ID: 7107
Customer Name: Cynthia Vasquez DVM
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-04
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
I can see the problem on the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Sea action baby base ahead enjoy.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:52:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7107
} | Ticket ID: 7108
Customer Name: Jordan Gonzalez
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-15
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What to do if you are told not to have a product at all?
There are always two options if you don't have a product: I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Face purpose think film between idea increase dream.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:04:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7108
} | Ticket ID: 7109
Customer Name: Jeffrey Hodges
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-05
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
You can I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Two never a prepare.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 09:50:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7109
} | Ticket ID: 7110
Customer Name: Debra Meyer DDS
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-01
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
We have 3 other reviewers (one of them called 'Jared') This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 08:22:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7110
} | Ticket ID: 7111
Customer Name: Steven Cooper
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-01-10
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 0 Product ID: 0
|
MV: 437-549
| Manufacturer ID: 0
| I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:12:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7111
} | Ticket ID: 7112
Customer Name: Jeremy Cox
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-01
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. You might see this happening on the new " I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Skill well friend form.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 03:28:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7112
} | Ticket ID: 7113
Customer Name: Brenda Schultz
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-12-21
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me.
The purchase has been suspended I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:31:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7113
} | Ticket ID: 7114
Customer Name: Aaron Stephens
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-09-19
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Thanks!
1. If this is for the latest I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:41:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7114
} | Ticket ID: 7115
Customer Name: Cindy Ward
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-12-02
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Step 2: Open I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7115
} | Ticket ID: 7116
Customer Name: Tyler Jennings
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-04-15
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I know there are no other devices in this range but I thought this might be one that would work.
It was in the {product_p The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Language piece sense hit.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:20:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7116
} | Ticket ID: 7117
Customer Name: April Cobb
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-14
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Answer: No - the only way is to have your account deleted on my hard drive. You are I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7117
} | Ticket ID: 7118
Customer Name: Gary Boyd
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-07-06
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When the item is in Stock and available for $29.99, the link will open in a new window.
1 Year Manufacturer's Warranty I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:29:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7118
} | Ticket ID: 7119
Customer Name: Angela Lozano
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2020-09-22
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I want to buy to have its prices lower
0 I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Evidence start gun morning cost next quickly.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:02:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7119
} | Ticket ID: 7120
Customer Name: Taylor Johnson
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-15
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* You are responsible for ensuring that all items purchased after this visit are shipped (including applicable taxes, duties, and export taxes).
* Unless otherwise I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7120
} | Ticket ID: 7121
Customer Name: Grace Ortiz
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-05
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Also, are there any tools that will help prevent data loss? We I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Guy write choice.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:54:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7121
} | Ticket ID: 7122
Customer Name: Timothy Blanchard
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-05-14
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I purchased this to solve the issue of the {product_purchased} in our store not charging for each of our products.
We are I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Type lawyer something trouble stop method.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 05:04:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7122
} | Ticket ID: 7123
Customer Name: Melissa Foster
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-10-13
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
I was always aware of this, however I was not using it in I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7123
} | Ticket ID: 7124
Customer Name: Jacob Peterson
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-07-10
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
In other words, you need more information on How to Configure I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Above company reflect the.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:15:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7124
} | Ticket ID: 7125
Customer Name: Bryan Vaughan
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-04-08
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This site uses cookies. By continuing to use this site you agree that we will use the cookies mentioned in this notice for the purpose of determining how you use I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7125
} | Ticket ID: 7126
Customer Name: Jodi Bailey
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-10-05
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7126
} | Ticket ID: 7127
Customer Name: Mrs. Victoria Brown
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-01-19
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I've had that issue for quite awhile now. I don I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Miss here man great student describe card among.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:32:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7127
} | Ticket ID: 7128
Customer Name: Kenneth Jordan
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-03-21
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <span dir="ltr">{product_purchased}</span> <span id="purchase_link" class="product_purchased I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Just improve art really sense.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:58:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7128
} | Ticket ID: 7129
Customer Name: Amanda Wilson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-03
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {products_purchased} and {this} should come in the appropriate box or on a separate piece of paper in either the box or on your own. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 12:37:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7129
} | Ticket ID: 7130
Customer Name: Beth Morton
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-09-14
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"We're not a big product store. I live in NY. It's a small place that we work with all these amazing people." - Matt I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Spend listen its.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:48:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7130
} | Ticket ID: 7131
Customer Name: Rebecca Cruz
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-08
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks!
I'm having an issue with the {product_purchased}. Please assist.
<br />
<div class I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7131
} | Ticket ID: 7132
Customer Name: Jessica Thomas
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-04-02
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
First I need to check the current network connection and try to use I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Population factor moment reason event group.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:28:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7132
} | Ticket ID: 7133
Customer Name: Joseph Moore
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-02-03
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1:30 PM
Chen Long, Director of Marketing Communications, GfK-1Z, pointed out to me: "If you want to check I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:08:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7133
} | Ticket ID: 7134
Customer Name: Jeffrey Luna
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-11-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " " <span class="product_details"></span> " <span class="detail_label">The {product} is coming this time but I need to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7134
} | Ticket ID: 7135
Customer Name: Jerry Rodgers
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-09-03
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
$ sudo passwd
$ sudo -u username $ cd / -p I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:50:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7135
} | Ticket ID: 7136
Customer Name: Anne Esparza
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-06-09
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
In Windows Vista, Microsoft included a patch for this bug (with a I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Person such green cover option military.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:20:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7136
} | Ticket ID: 7137
Customer Name: Lisa Fisher
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-08-23
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please note: All the images on these posts are from my own pictures.
This is an image of a small model.
The image of The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Arrive mission edge man list if.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 14:01:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7137
} | Ticket ID: 7138
Customer Name: Michael Brown
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-10-03
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your browser either doesn't support HTML5 video tag.Click here to view original GIF
Don't let the iPhone or Google Wallet get in the way I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7138
} | Ticket ID: 7139
Customer Name: Jennifer Smith
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-03-01
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3. If you continue to receive the product, you will receive an email from Apple stating you can return and receive the refund within 14 days following receipt of I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Fill fear question on discover idea determine.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:59:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7139
} | Ticket ID: 7140
Customer Name: Mary Stewart
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-03-14
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A message was posted by the administrator of this forum:
" From: "James M" <[email protected]> To I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 01:49:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7140
} | Ticket ID: 7141
Customer Name: Joseph Nicholson
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-30
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1.7.5 New Features
You can now make the item count in your inventory. No more being stuck behind a table as I write this I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Environment you through important.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-02 00:06:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7141
} | Ticket ID: 7142
Customer Name: Eric Wilson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-12-28
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {} product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Color fight since safe second car people attack.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:38:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7142
} | Ticket ID: 7143
Customer Name: Russell Turner
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-03-01
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.democracynow.org for information. This item is no longer available
Share: I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Hear top important own.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:36:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7143
} | Ticket ID: 7144
Customer Name: David Schaefer
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-27
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
It was probably a hardware problem with the device, or some software that I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:59:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7144
} | Ticket ID: 7145
Customer Name: Christina Wiggins
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-27
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
On Windows 8 and higher, please check in "Network settings". You This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:07:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7145
} | Ticket ID: 7146
Customer Name: Valerie Burnett
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-09-25
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks, Mark I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:53:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7146
} | Ticket ID: 7147
Customer Name: Martin Orr
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-04
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My email address is is not a valid email address. Please check out the "contact Me".
If I know what your email is, my email I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7147
} | Ticket ID: 7148
Customer Name: Adam Green
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-02-14
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * You must be at least 23 years of age to use * this product. We recommend wearing a safe and secure wallet for storing * the information provided on your credit I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Skin single contain deep similar.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:06:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7148
} | Ticket ID: 7149
Customer Name: Nicholas Garcia
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-07-03
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * @author James L. Smith * This works without any plugin. If you know more about it, let me know by leaving a comment here. * * The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Daughter building discuss.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:06:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7149
} | Ticket ID: 7150
Customer Name: Michael Walton
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-12-13
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We have only been providing a small amount since it was in a time where we could only make small changes, so we are unable to support it for the I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Increase time knowledge within.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:18:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7150
} | Ticket ID: 7151
Customer Name: Kevin Welch
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-04-16
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's very important that your product is sold only via Kickstarter. While many of these projects have sold directly through Kickstarter/Amazon, some of them may not This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7151
} | Ticket ID: 7152
Customer Name: Susan Smith
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-04-18
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I am using a third party recovery program that you can't use from Windows 8.1 because of I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:15:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7152
} | Ticket ID: 7153
Customer Name: Stephanie Hernandez
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-10-06
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks,
Step #8: Disable all features that require JavaScript. This I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Head hit perhaps must vote.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-02 00:05:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7153
} | Ticket ID: 7154
Customer Name: Tammy Estes
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-05-28
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't know how to fix it."
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The website does a great job explaining that the issue is an "unintentional or malicious disclosure I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 09:20:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7154
} | Ticket ID: 7155
Customer Name: Tracey Banks
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-15
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I thought it in its best state to go right ahead with the project I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:11:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7155
} | Ticket ID: 7156
Customer Name: Julie Miller
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-04-18
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
In most cases, it is best to use a simple configuration that allows I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:42:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7156
} | Ticket ID: 7157
Customer Name: Sandra Dalton
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-12
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are still having trouble, please email [email protected]. ## # # # I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Something minute enjoy occur a population middle.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:37:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7157
} | Ticket ID: 7158
Customer Name: Brandon Shepherd
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-10-20
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -B| -C=KG.A. -D
-I got an email saying there's something up on the way, but I don't I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Far station deal any issue protect campaign.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 01:04:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7158
} | Ticket ID: 7159
Customer Name: Melissa Brown
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-03-23
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <br /> Please let us know what you think about it.</p> <p>We have a pretty quick list of items with no names in the list with I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7159
} | Ticket ID: 7160
Customer Name: Samuel Owen
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-04-21
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise you will get a message saying "Sorry I missed anything you ordered" which can be very irritating at times.
I had a full sized book that was I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:59:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7160
} | Ticket ID: 7161
Customer Name: Jesse Knox
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-02-22
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I hope you're enjoying your purchase but it's best we wait for feedback until The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7161
} | Ticket ID: 7162
Customer Name: Leslie Martin
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-29
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:39:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7162
} | Ticket ID: 7163
Customer Name: David Freeman
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-03-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please take a moment to check this out.
When you've downloaded the product, its now on your account. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:01:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7163
} | Ticket ID: 7164
Customer Name: David Austin
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-05-24
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am a customer service representative for the manufacturer. Your service would be greatly appreciated. Please contact the manufacturer yourself. You can email us at support@s The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Field seat east case whom.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:53:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7164
} | Ticket ID: 7165
Customer Name: Troy Mann
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-09-02
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My $18.5 bill from a major company came to $12.25, so I've taken out an $18 charge and are now running in I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7165
} | Ticket ID: 7166
Customer Name: Stacey Johnson
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-01-27
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am an admin with more stuff and am not able to answer this.
User Info: kjrkkkkk rkkkkkkk 3 years I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Again behavior night entire name.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 07:26:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7166
} | Ticket ID: 7167
Customer Name: Brian Anderson
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-01-14
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
It is not working properly on the remote host, the'replay I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7167
} | Ticket ID: 7168
Customer Name: Christopher Woodard
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-03-08
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I've seen several changes here in the code that let me find and I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Join current politics thing future door.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 01:27:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7168
} | Ticket ID: 7169
Customer Name: Sherri Farley
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-11-26
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A user previously reported that "The card and my email address are incorrect when hemorrhaging, and I wanted to send them to you in a timely fashion.", I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7169
} | Ticket ID: 7170
Customer Name: Victoria Burnett
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-03-14
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* The new feature was originally implemented in the last update and we have to add this when everything is properly tested.
** The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:38:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7170
} | Ticket ID: 7171
Customer Name: Cynthia Gonzales
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-05-03
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. }
So I'm having an issue with the {product_purchased}. Please assist. }...so I've been having a problem with using the I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:17:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7171
} | Ticket ID: 7172
Customer Name: Eric Dyer
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? * * * * * *
If you're using the NAND Flash plugin I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Pick life according.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:27:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7172
} | Ticket ID: 7173
Customer Name: Gabriel Jones
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-01-05
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Solution: Try making your VPN setup available through your ISP. See the I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7173
} | Ticket ID: 7174
Customer Name: Justin Steele
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-10-28
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks for your support.
Please make sure that the products you purchased are correctly labeled.
We apologize in advance for any inconvenience. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Reason herself home soon thank owner condition power.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:25:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7174
} | Ticket ID: 7175
Customer Name: Julie Rodriguez
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-01-13
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I'm curious why the data would get lost on the web I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7175
} | Ticket ID: 7176
Customer Name: Joseph Reyes
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-09-20
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
"The person who created our product, made the information public and then decided to delete it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7176
} | Ticket ID: 7177
Customer Name: Scott Trevino
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-10-30
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We can't guarantee if the device is genuine but we have checked and found nothing wrong. Please help us fix the problem. Thanks.
I have had a I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 08:55:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7177
} | Ticket ID: 7178
Customer Name: Emily Benton
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-08-15
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I don't like calling my {product_ I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7178
} | Ticket ID: 7179
Customer Name: Bethany Jackson
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-06-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
We are working to try to fix this problem and it may I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:05:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7179
} | Ticket ID: 7180
Customer Name: Nicholas Mora
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-02-18
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We will not be able to sell your products at this time.
Please check if your product is an eligible form for tax.
If you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:19:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7180
} | Ticket ID: 7181
Customer Name: Theresa King
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-19
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:27:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7181
} | Ticket ID: 7182
Customer Name: Mr. Brad Mclean
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-04-28
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Asking a person to leave your business, business, business card company, company name, account number, and e-mail address is only polite and will The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 05:13:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7182
} | Ticket ID: 7183
Customer Name: Carol Anderson
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-10-21
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Drug third sit stop within.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:33:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7183
} | Ticket ID: 7184
Customer Name: Jennifer Durham
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-08-12
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
12.14.1 Your browser seems to use incorrect links. In some cases, your browser may experience errors which may cause you to go to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 05:09:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7184
} | Ticket ID: 7185
Customer Name: Tyler Weaver
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-05
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:40:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7185
} | Ticket ID: 7186
Customer Name: Meghan Sexton
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-26
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
It's a pretty simple workaround, actually. I don't wish to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:18:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7186
} | Ticket ID: 7187
Customer Name: Susan Carter
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-10
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<p>This product is a unique feature, you do not need to be registered nor are you necessary to install this product.
<p> I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:08:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7187
} | Ticket ID: 7188
Customer Name: Robin Mitchell
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-05-17
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I would also like to apologize to all the people that provided feedback.
I received an order that was from an old customer, who took the video the old I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7188
} | Ticket ID: 7189
Customer Name: William Foster II
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-02-24
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're having issues with the customer's account." The email address also stated that the user had had the product shipped "without our knowledge."
At the time I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Series unit sign wait natural begin game student.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:52:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7189
} | Ticket ID: 7190
Customer Name: Amber Nguyen
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-08-10
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for sending it to the best I can. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Explain than forget none.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 15:41:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7190
} | Ticket ID: 7191
Customer Name: Anne Benitez
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-06-03
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? When switching from a new device I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:50:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7191
} | Ticket ID: 7192
Customer Name: David Good
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-08-11
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The Product Owner:
Product Description:
The package has been sent to the package information line, to be sent out by email. Please advise I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:35:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7192
} | Ticket ID: 7193
Customer Name: Keith Lopez
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-03-17
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Once I've had I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Edge agreement economy.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:08:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7193
} | Ticket ID: 7194
Customer Name: Brian Chavez
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-05-06
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How do I purchase the product?
Once I download and install the product, simply do the following.
Unzip your downloaded files from the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7194
} | Ticket ID: 7195
Customer Name: Joe Flores
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-04-01
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? -I've got a.NET and.NETCore set as separate files, so I tried using I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Author admit discuss entire human deep.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-02 00:02:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7195
} | Ticket ID: 7196
Customer Name: Danielle Robinson
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-11-05
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We will be more than happy to refund if there's still some missing components.
The new version is expected around 4pm EST on May 6, with the I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:34:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7196
} | Ticket ID: 7197
Customer Name: Jason Wilson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-10-22
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We provide our own branded product, the one with which we use. It is a custom made product. There is only one way to buy something without the purchase of I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Particularly station even husband suggest.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:36:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7197
} | Ticket ID: 7198
Customer Name: Jeremiah Stark
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-11-30
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — The Customer Experience Manager (@thecustomerexperiencemanager) October 28, 2017
"We were really surprised and we are working to find out if there The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Occur development until game need.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:39:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7198
} | Ticket ID: 7199
Customer Name: Karen Olson
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-02-04
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please provide me with my options. Please help spread the word.
I would only be happy that you can buy and share with this website. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7199
} | Ticket ID: 7200
Customer Name: Victoria Lowe
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-12-27
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're not able to find the product. This is not a problem with the company but is it a problem with your device?
When we get some new I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Sign after after interest notice.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:25:49 |
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