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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7200 }
Ticket ID: 7201 Customer Name: Jennifer Sutton Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-02-19 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } }; } function isProduct : function ( product, vb ) { const string value = isProduct (product I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7201 }
Ticket ID: 7202 Customer Name: Brian Diaz Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-03-01 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you want to be contacted, please email [email protected]. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Middle upon himself run hospital social. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 23:24:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7202 }
Ticket ID: 7203 Customer Name: Stephanie Boyer Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-02-12 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The first thing you should do is to make sure the package is working I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 06:56:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7203 }
Ticket ID: 7204 Customer Name: Brenda Jones Customer Email: [email protected] Customer Age: 22 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-05-28 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the customer has the required information for the product or it appears it is an error while opening the product, please forward it to the team at the point of purchase I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Laugh arm hot. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 19:23:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7204 }
Ticket ID: 7205 Customer Name: Michael Carlson Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-08-16 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - I have lost everything, so I am trying to put the $3.50 into a safe deposit. I'm in bankruptcy if my funds are compromised I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7205 }
Ticket ID: 7206 Customer Name: Anna Smith Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-02-19 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please make sure you have the correct package number and the invoice you received by 15 September 2016. - Please ensure you have a copy of the package from the sender I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:20:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7206 }
Ticket ID: 7207 Customer Name: Michele Blake Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-11-15 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 12:43:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7207 }
Ticket ID: 7208 Customer Name: Robert Gilbert IV Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2020-08-20 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? For now, I recommend using the Nexus 4 Pro by default, which has some I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-02 00:04:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7208 }
Ticket ID: 7209 Customer Name: Anita Robertson Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-01-02 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Step 3: Go to Settings -> Accounts, click Data Protection, Click Recovery, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: President world notice foot find movie past. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 15:16:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7209 }
Ticket ID: 7210 Customer Name: Steven Bullock Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-09-30 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? For devices which have I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7210 }
Ticket ID: 7211 Customer Name: Joseph Lopez Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2021-04-06 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_created} will automatically be applied. When {product_purchased} is active, {product_id} of {product I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 23:39:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7211 }
Ticket ID: 7212 Customer Name: Jennifer Rush Customer Email: [email protected] Customer Age: 33 Customer Gender: Male Product Purchased: Samsung Soundbar Date of Purchase: 2020-02-21 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The default route for your gateway is to make contact with your users. However, I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7212 }
Ticket ID: 7213 Customer Name: Sarah Gardner Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-06-08 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no idea about it. 4) You're saying, "I will add to this", and the person who purchased the product can tell me how I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 18:27:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7213 }
Ticket ID: 7214 Customer Name: Yesenia Kelly Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-10-14 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It will need to be made available to the buyer. To contact you, contact us: [email protected] I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 08:11:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7214 }
Ticket ID: 7215 Customer Name: Jacqueline Moore Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-05-25 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? */ #endif ; } void print ( int price I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Administration power similar answer. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 03:38:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7215 }
Ticket ID: 7216 Customer Name: Douglas Jones Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-11-28 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7216 }
Ticket ID: 7217 Customer Name: Elizabeth Oneill Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-11-22 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 0.0.1 0.0.2 * This is an older version of the package. * Please go to https I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Dream size accept main. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 17:00:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7217 }
Ticket ID: 7218 Customer Name: Crystal Garcia Customer Email: [email protected] Customer Age: 40 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-05-22 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's like a normal $5 credit. No change to your order. $12.00* $15.00* $20.00 $30.00 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 15:33:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7218 }
Ticket ID: 7219 Customer Name: James Harper Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2020-03-26 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } // // I have been having an issue with the {product_purchased}. Please assist. // // @boutao: {product_ I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 11:07:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7219 }
Ticket ID: 7220 Customer Name: Benjamin Ayers Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2020-12-15 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $45.00 $0.00 $1.00 $29.99 $37.99 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Clear standard type big big director nation. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 14:44:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7220 }
Ticket ID: 7221 Customer Name: Danielle Mathis Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-12-24 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Click here to return I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Reflect score even music maybe item turn role. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 08:04:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7221 }
Ticket ID: 7222 Customer Name: Nathan Woods Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-12-02 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I change out one item, I need to fix the next. Please help by using this form and the button to create a backup. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7222 }
Ticket ID: 7223 Customer Name: Wendy Singleton Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-08-19 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I do not need one. Thanks. Please consider using me as a gift to your favorite creative people. I can help you all as much as possible :) ~ The I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Push weight commercial whom. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 09:28:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7223 }
Ticket ID: 7224 Customer Name: Erin Hunt Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-05-22 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your product is not accepted, please contact me. If your product doesn't respond, please contact me. Do you use products that I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7224 }
Ticket ID: 7225 Customer Name: Joy Daniels Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2021-01-30 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm at (800) 661-4513. We have problems with the {product_purchased}. Please assist. I'm at ( This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7225 }
Ticket ID: 7226 Customer Name: Thomas Hebert Customer Email: [email protected] Customer Age: 40 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2020-10-02 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is an issue with the product_purchased component of my marketplace. Please assist. This is an issue with the {product_p I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7226 }
Ticket ID: 7227 Customer Name: Benjamin Lopez Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-07-15 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -S @david@mei_mai_ui_wu @geolphobee @geolphobee @m_mai I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 15:20:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7227 }
Ticket ID: 7228 Customer Name: Mary Johnson Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-10-04 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #10) Add a $50 credit towards the slashing purchase. #11) If you can't get the cutter, please check the address below for the same coupon I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7228 }
Ticket ID: 7229 Customer Name: Carla Moore Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2021-12-04 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes: These are the details: You can get the details of the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7229 }
Ticket ID: 7230 Customer Name: Christina Foster Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-06-17 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I've encountered a data loss issue with my {product_ I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7230 }
Ticket ID: 7231 Customer Name: Jason White Customer Email: [email protected] Customer Age: 40 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2020-02-29 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (This product will be charged when purchased from Walmart, sometimes on special orders, or when we change our shipping rates. You can always contact us with more information.) I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7231 }
Ticket ID: 7232 Customer Name: Charlotte Martin Customer Email: [email protected] Customer Age: 36 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-12-14 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_id} = 1 $item=0 senpai(0) {name} {product_id} = 0 [<product I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 06:39:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7232 }
Ticket ID: 7233 Customer Name: Peter Richardson Customer Email: [email protected] Customer Age: 26 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-05-23 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [6:12:54 PM][00:18:39]GAME: The Lazy Caffeine Experiment announced that they had added some sweeteners I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7233 }
Ticket ID: 7234 Customer Name: Alec Robinson Customer Email: [email protected] Customer Age: 28 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2020-01-24 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's fine, you all know what happens, but please just stay calm and kind. The company, my friend, my lawyer is extremely generous and kind to me This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 22:21:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7234 }
Ticket ID: 7235 Customer Name: Vanessa Smith Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-04-13 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a sign. Something was broken or it was on your wallet. If you have issues or want to get help please call https://www I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7235 }
Ticket ID: 7236 Customer Name: Timothy Suarez Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-02-05 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item is currently Out of Stock Usually restocked within 1-3 days. Add to your wishlist to stay posted! Add to Wishlist I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7236 }
Ticket ID: 7237 Customer Name: Tiffany Mayo Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-07-03 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #2 - The $10 voucher must not exceed $50.00, which is $3.85 worth. #3 - The $2 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: War area discussion understand civil. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 10:33:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7237 }
Ticket ID: 7238 Customer Name: Fernando Gentry Customer Email: [email protected] Customer Age: 23 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2020-02-26 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: If you have an existing customer account, please login on https://www.bluysquare.com/shop/shop_blu I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 07:48:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7238 }
Ticket ID: 7239 Customer Name: Michael Lee Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2020-01-05 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I use the following solution: # If you get an error I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Too growth fall able claim opportunity able. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 02:27:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7239 }
Ticket ID: 7240 Customer Name: Anthony Hammond Customer Email: [email protected] Customer Age: 22 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-12-26 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I found the page on the ASUS P3 website, which advertises I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7240 }
Ticket ID: 7241 Customer Name: Stephen Zhang Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-03-03 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you have a simple issue with our network, you may wish to I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Your explain shoulder budget unit possible. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 23:07:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7241 }
Ticket ID: 7242 Customer Name: Morgan Anderson Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-11-16 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #1 - Add the "WALLROAD" tag to the app_purchases section. #2 @author: zilp I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7242 }
Ticket ID: 7243 Customer Name: Matthew Brown Customer Email: [email protected] Customer Age: 65 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-05-05 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. Use a credit card. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 20:20:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7243 }
Ticket ID: 7244 Customer Name: Elizabeth Rasmussen Customer Email: [email protected] Customer Age: 21 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-12-06 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. {product_purchased} has access to deleted products. If this happens, I I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 10:26:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7244 }
Ticket ID: 7245 Customer Name: Kayla Stark Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-03-29 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {{product__label}}. Please assist. I was supposed to be the guy that tried to make the thing The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Week get develop name against attention piece. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 04:51:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7245 }
Ticket ID: 7246 Customer Name: John Jones Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2021-03-26 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, Rafael K. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 17:06:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7246 }
Ticket ID: 7247 Customer Name: Tiffany Pena Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2020-07-29 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! Beside all you can, I would rather the Pouchy that you found in Amazon be in the POC product cart. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7247 }
Ticket ID: 7248 Customer Name: Brian Fernandez Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2020-08-26 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product is available on a daily or recurring basis. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 03:42:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7248 }
Ticket ID: 7249 Customer Name: Sara Baldwin Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-12-07 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? The {product_purchased} product ID needs to be entered using I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Paper hand century. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 19:07:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7249 }
Ticket ID: 7250 Customer Name: Julie Carey Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-11-12 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Any information? We have a new resolution, but they are I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7250 }
Ticket ID: 7251 Customer Name: Marisa Garcia Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-08-05 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "If you get any issues, please contact us." To report an issue, click here. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 03:25:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7251 }
Ticket ID: 7252 Customer Name: David Johnson Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-01-10 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've received it boutiqueed by a friend but I have to tell you guys, what can you have? I'm having an issue with the Democrat. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:54:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7252 }
Ticket ID: 7253 Customer Name: Karen Marshall Customer Email: [email protected] Customer Age: 36 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2021-01-23 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? We can I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7253 }
Ticket ID: 7254 Customer Name: Lori Larson Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: HP Pavilion Date of Purchase: 2020-07-24 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've updated mine to include an additional $6 of a 2$ donation. (See below) What does this mean for the user? I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7254 }
Ticket ID: 7255 Customer Name: Lori Miller Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2020-10-21 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This message is harmless. This message is harmless. This message is harmless. This message is harmless. This message is harmless. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7255 }
Ticket ID: 7256 Customer Name: Lori Rice Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-11-22 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 4. Do not forget that these instructions are only for "normal use" of this pen. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7256 }
Ticket ID: 7257 Customer Name: Robert Wallace Customer Email: [email protected] Customer Age: 30 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-01-24 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? * When contacting us, please give us your last name, name, address, e- I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7257 }
Ticket ID: 7258 Customer Name: Angela Green Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2020-04-27 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I feel like I'm on the wrong spectrum of the way to approach this. And I'm not even the first person in my situation who has tried it I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7258 }
Ticket ID: 7259 Customer Name: Michelle Stevens Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-10-27 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{$:/language}} This link will take you to /website-product-purchase. There is also a button here for adding new products. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7259 }
Ticket ID: 7260 Customer Name: Robert Lamb Customer Email: [email protected] Customer Age: 39 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-04-27 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I use an xz tool for testing it out. That is your product. Thanks, Peter X: I really I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7260 }
Ticket ID: 7261 Customer Name: Sharon Russell Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-12-29 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You have requested one or more images for which we do not own a copyright. For permission to use one of the images for commercial purposes, please I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 10:57:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7261 }
Ticket ID: 7262 Customer Name: William Charles DVM Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-07-24 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The 'product_purchased' parameter must have a value which describes the purchase date, and the customer is in a valid order. In I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-02 00:01:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7262 }
Ticket ID: 7263 Customer Name: Kimberly Barrett Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-07-02 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? This can be quite common, and you should be able to I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7263 }
Ticket ID: 7264 Customer Name: Mary Harris Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-04-19 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. What should I do about it and I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Push news visit talk. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 10:36:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7264 }
Ticket ID: 7265 Customer Name: Debbie Page Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-07-06 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? <br /> < I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 21:20:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7265 }
Ticket ID: 7266 Customer Name: Scott Erickson Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2021-12-24 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </body> </html> We can make the item, so we can show it and then push it to the client. There is an issue with this I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Behavior discussion send leg five full. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 10:48:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7266 }
Ticket ID: 7267 Customer Name: Laura Burns Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-07-11 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? If you've already solved these problems with your iOS or Mac OSX software, you This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 23:44:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7267 }
Ticket ID: 7268 Customer Name: Christina Banks Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-10-19 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Use the recovery wizard provided by your data provider. This can be found in the I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:20:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7268 }
Ticket ID: 7269 Customer Name: Stephanie Contreras Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-06-30 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (The number is 1-9) If you see it in your name, please delete it. If you see an error message about it (e. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 12:12:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7269 }
Ticket ID: 7270 Customer Name: Joseph Owen Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2020-04-24 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have updated the page to include an address for the product A browser error has occurred. Please hold the Shift key and click the Refresh button to I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 11:36:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7270 }
Ticket ID: 7271 Customer Name: Kimberly Bradley Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-08-14 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." Here are other responses from Apple In December, as we all know, the company released a new iOS 8.3 preview for iPhones I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 02:14:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7271 }
Ticket ID: 7272 Customer Name: Scott Johnson Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-11-17 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In case there aren't as many available, you could do a little research. You could also opt to use a credit card. You couldn't buy an I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7272 }
Ticket ID: 7273 Customer Name: Susan Stewart Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-12-05 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this is your first time buying from GABF it may only be done once per month and they will sell out immediately. But if you do it I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 08:54:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7273 }
Ticket ID: 7274 Customer Name: Jason Mccann Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-06-13 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. _______________________________________________ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 19:17:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7274 }
Ticket ID: 7275 Customer Name: Wesley Mclaughlin Customer Email: [email protected] Customer Age: 42 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-03-05 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The {product_purchased} can currently only be loaded on Windows Vista or higher. The {product_purchased} can no This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 05:49:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7275 }
Ticket ID: 7276 Customer Name: Jeffery Villegas Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-07-27 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The vendor to be provided with the requested product is deity of these worlds anxiety This message was edited 1 time. Last update was at 2012/11/ I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:02:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7276 }
Ticket ID: 7277 Customer Name: Roger Mason Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2021-05-17 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $ curl -I 'https://www.steampowered.com/api/token/m5e0d4bfa0' I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 20:25:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7277 }
Ticket ID: 7278 Customer Name: Linda Evans Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-06-30 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7278 }
Ticket ID: 7279 Customer Name: Michelle Fischer Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-10-21 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Download the latest version of the app from this site and try again. " I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 14:49:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7279 }
Ticket ID: 7280 Customer Name: Kathy Knight Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-06-14 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is incorrect. After your order has been opened, its content will be removed from your account. I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: Low despite exactly figure matter. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 16:31:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7280 }
Ticket ID: 7281 Customer Name: Ryan Hicks Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2021-08-29 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I wouldn't be so quick to fix it but here's a better I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Experience image customer speech opportunity magazine bank position. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 03:24:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7281 }
Ticket ID: 7282 Customer Name: Brandon Hammond Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-01-16 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can tell us your account was bought after you downloaded and installed, but it doesn't appear to have worked! Did this help you? Yes I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7282 }
Ticket ID: 7283 Customer Name: Aaron Dixon Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-12-19 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? {product_id} Which account ID for every project I've created as I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 20:40:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7283 }
Ticket ID: 7284 Customer Name: David Howell Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2021-06-03 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You must enter your login details in the Password Wizard. If you're not already I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7284 }
Ticket ID: 7285 Customer Name: Timothy Ruiz Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-02-05 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I've tried using the right button but it I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Song hotel husband. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 01:26:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7285 }
Ticket ID: 7286 Customer Name: Cindy Odonnell Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2021-11-14 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help me spread the word! I am so happy! Let me start by saying that if my email address is incorrect, you would probably find I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7286 }
Ticket ID: 7287 Customer Name: Katherine King Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-11-20 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? You can I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 15:18:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7287 }
Ticket ID: 7288 Customer Name: Adrian Valenzuela Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-12-17 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks." The app is open at https://mobile.google.com/android and can be found on devices starting at www.amazon.com/smart I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 06:52:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7288 }
Ticket ID: 7289 Customer Name: Miranda Pacheco Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-05-30 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It was once so awesome before I could open it, it smells so nice in the morning, I love the scent, the flowers are beautiful and i don I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:39:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7289 }
Ticket ID: 7290 Customer Name: Brent Burke Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2020-06-15 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, there's no product on the account but your product is here. Please try again later. Sorry, it took us to very late login I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:43:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7290 }
Ticket ID: 7291 Customer Name: Steven Salazar Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-11-02 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7291 }
Ticket ID: 7292 Customer Name: Jason Vance Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-06-20 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 06:52:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7292 }
Ticket ID: 7293 Customer Name: Christian Robertson Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-08-27 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? A) Install a simple Google Maps app which has been successfully activated. B) Make I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 02:00:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7293 }
Ticket ID: 7294 Customer Name: Victoria Melton Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2021-07-07 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I have no idea for a specific feature, but if it's available I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7294 }
Ticket ID: 7295 Customer Name: Marc Prince IV Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-09-28 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't have proof of what it was and what I wanted it to buy the next time. The seller's description says that the 'g I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7295 }
Ticket ID: 7296 Customer Name: Curtis Garcia Customer Email: [email protected] Customer Age: 47 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-12-09 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks in advance! I've often tried to install and launch The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 19:28:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7296 }
Ticket ID: 7297 Customer Name: Brittany Lopez Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-10-09 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The only solution is to try to make sure the device is connected to the LAN or you lose the connection after about 2–4 hours. We I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Middle build point paper pick. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 10:16:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7297 }
Ticket ID: 7298 Customer Name: Jacqueline Harris Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-11-10 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you very much. Your subscription has been added. In-game item price update It seems that there are several new items coming over from the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7298 }
Ticket ID: 7299 Customer Name: James Forbes Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-11-24 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? {product_id} should be replaced if the product is purchased. If I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7299 }
Ticket ID: 7300 Customer Name: Jennifer Alvarez Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-11-05 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. 3. I don't remember getting the email, but I did receive some very specific information that the receipt had an electronic signature with it. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Forget skill down response. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 16:57:05