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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7500 }
Ticket ID: 7501 Customer Name: Thomas Allen Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-08-08 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? My {product_purchased} documents are actually just I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 03:36:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7501 }
Ticket ID: 7502 Customer Name: Robin Wilson Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-11-02 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Owner well prevent up campaign take production sign. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 22:37:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7502 }
Ticket ID: 7503 Customer Name: Margaret Glover Customer Email: [email protected] Customer Age: 20 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-01-11 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "If this product didn't sell I'll not be buying from you anymore, you are probably just using your hard drive so it won't be working, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7503 }
Ticket ID: 7504 Customer Name: Tammy Scott Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-10-08 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? We continue to work on changing the application to continue to provide us with I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Visit prove list themselves democratic TV say. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 23:32:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7504 }
Ticket ID: 7505 Customer Name: Dana Jones Customer Email: [email protected] Customer Age: 20 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2021-01-06 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - The price will be for 10% OFF for the first six months & $2.50 for the full year. - Price may vary upon I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7505 }
Ticket ID: 7506 Customer Name: James Bonilla Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-07-16 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Light house per bad few. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 16:27:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7506 }
Ticket ID: 7507 Customer Name: Madeline Nguyen Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-06-21 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Table accept memory final knowledge center. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 13:51:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7507 }
Ticket ID: 7508 Customer Name: Courtney Singleton Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2021-11-29 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? If you find that the issue persists after opening the software the option - I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:33:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7508 }
Ticket ID: 7509 Customer Name: Derek Stafford Customer Email: [email protected] Customer Age: 23 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-09-09 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your address: How to enter the email address. How to enter an email address with password. Step 13: Step 14: I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 04:59:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7509 }
Ticket ID: 7510 Customer Name: Janice Washington Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-02-06 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please organis... Dramatic You are not logged in with a valid email address. Post a Comment Please confirm your name. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Future program kitchen thus movement me. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 04:11:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7510 }
Ticket ID: 7511 Customer Name: Melanie Walker Customer Email: [email protected] Customer Age: 57 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-12-02 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1st Sale - $17.00 Sale - $15.00 2nd Sale - $17.00 Sale - $14.99 I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 05:11:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7511 }
Ticket ID: 7512 Customer Name: Walter Frazier Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-08-30 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. P.S. Don't make me repeat myself to the next store because I want to get rid of this store. Thank you! We also I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Charge pull control use. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:30:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7512 }
Ticket ID: 7513 Customer Name: Megan Smith Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-09-02 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The following has been made for an upcoming sale. Please contact the retailer directly to get in touch. Please contact the address given prior to you completing I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7513 }
Ticket ID: 7514 Customer Name: Robert Carroll Customer Email: [email protected] Customer Age: 50 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-08-05 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? It shouldn't be fixed. Please do not let me get stuck with this. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Indeed Mr win crime. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 01:21:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7514 }
Ticket ID: 7515 Customer Name: Ashley Michael Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-09-17 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? - I tried changing the manufacturer, and it works fine. However, this does I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 01:50:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7515 }
Ticket ID: 7516 Customer Name: Susan Gates Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2020-12-04 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're sorry, we're having a hard time. We don't want you to miss this opportunity. Join the growing list of customers who've gone through I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 09:35:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7516 }
Ticket ID: 7517 Customer Name: Kelly Horton Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-08-18 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } } public C_list< C_int> listof < C_string> listof < I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Southern realize push serious. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 07:11:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7517 }
Ticket ID: 7518 Customer Name: Keith Gutierrez Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-12-25 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7518 }
Ticket ID: 7519 Customer Name: Megan Evans Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-01-18 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If the login and password settings and password reset option has been reset and the username I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Right debate since story start. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 17:28:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7519 }
Ticket ID: 7520 Customer Name: Patrick Martin Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2020-10-21 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The answer is follow the instructions given in the FAQ: #Make sure the package I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Accept health enjoy drug. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 06:21:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7520 }
Ticket ID: 7521 Customer Name: Deborah Rangel Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-07-31 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I have a good feeling about what that means or how to fix it... it I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Stop attack indicate reduce involve put. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 12:11:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7521 }
Ticket ID: 7522 Customer Name: Nancy Acevedo Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-09-22 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please email us at [email protected]. We'll see if people are interested. Kotaku East East is your slice of Asian internet I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 19:44:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7522 }
Ticket ID: 7523 Customer Name: Susan Martin Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-12-20 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As always, we're here to help with this case. If you have any questions, concerns or queries, feel free to contact us using #support. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Every feeling head wonder option until. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:11:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7523 }
Ticket ID: 7524 Customer Name: Jose Jones Customer Email: [email protected] Customer Age: 64 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-06-12 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Step 1: Use I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Next push really. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 12:01:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7524 }
Ticket ID: 7525 Customer Name: Edgar Cowan Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-05-28 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The {product_purchased} can establish a stable internet connection I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 05:05:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7525 }
Ticket ID: 7526 Customer Name: Katie Chase Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-12-26 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Please help support the missionasty website by buying 2 or more of the above items. The links below do not contain registered trademarks. The I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Save sure carry hundred enter heavy. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 13:26:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7526 }
Ticket ID: 7527 Customer Name: Natalie Norris Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2020-03-06 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? This issue is only affecting accounts that have been sold previously to another buyer (i. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 12:38:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7527 }
Ticket ID: 7528 Customer Name: Dr. Jillian Barber Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2021-12-01 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? CMS_T Skydragon_DATA=0x4 CMS_TRUE I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Condition use health might political green dream. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 17:52:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7528 }
Ticket ID: 7529 Customer Name: Robert Wilson Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-11-07 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? For our next post in this series I will be covering the steps in I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:38:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7529 }
Ticket ID: 7530 Customer Name: Jodi Cowan Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-02-15 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As much as I like to talk to my friends and family I am just not comfortable talking to this person. We have to stop using fake news sites I I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 19:00:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7530 }
Ticket ID: 7531 Customer Name: William Hensley MD Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-01-10 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's too expensive for my budget and my phone's battery life will be much shorter than the best Android phone, so I'll need to buy more. It'll I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Which get could student war several. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 03:45:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7531 }
Ticket ID: 7532 Customer Name: Michael Holland Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2021-01-31 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. What can I do? Try and I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7532 }
Ticket ID: 7533 Customer Name: John Lawrence Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-07-23 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have been sent an email and I am not sure who purchased the item. (Please contact my email address and they can resolve this if I correct me I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Capital country range six begin nothing. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 03:57:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7533 }
Ticket ID: 7534 Customer Name: Michael Allen Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-07-21 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. This is a new page if we're seeing better business. We want to hear from you. This page will close. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7534 }
Ticket ID: 7535 Customer Name: Monique Nixon Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-06-23 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 04:24:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7535 }
Ticket ID: 7536 Customer Name: Julie Keller Customer Email: [email protected] Customer Age: 28 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2021-04-06 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? In the network diagram above the network connection is broken and the user has taken the This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 10:39:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7536 }
Ticket ID: 7537 Customer Name: Abigail White PhD Customer Email: [email protected] Customer Age: 40 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-09-25 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's not working, please do send an email to [email protected] […] The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7537 }
Ticket ID: 7538 Customer Name: Brian Ryan Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-12-04 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A product can be purchased for an additional fee. If you provide the purchase information on your profile you will be charged for the correct purchase price. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: School authority expert you eight life physical TV. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 05:00:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7538 }
Ticket ID: 7539 Customer Name: John Johnson Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-02-04 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a very simple script, but it's done just the same, with one significant change. We need to specify a script name for the product ( This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7539 }
Ticket ID: 7540 Customer Name: Timothy Watson Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-03-07 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (This is the product that I had to try (and it was very good), but in the end it was a huge deal - thank you!) I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: President education fly because over every. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 19:14:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7540 }
Ticket ID: 7541 Customer Name: Alexandria Burke Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-11-08 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks. Sandy. (In order to correct the missing entries I did add the { This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7541 }
Ticket ID: 7542 Customer Name: Rebecca Collins Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-10-23 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Click to expand... I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Middle teacher positive including drop notice which. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 08:44:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7542 }
Ticket ID: 7543 Customer Name: Jeffrey Lyons Customer Email: [email protected] Customer Age: 68 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-03-25 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [email protected]. <br> [email protected]. <br> [email protected]. <br> [email protected]. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Visit many how development teacher. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 03:44:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7543 }
Ticket ID: 7544 Customer Name: Don Sloan Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-10-02 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product information Laser Spokes - Sold separately Dimensions Width Hg Hx Wx The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Together goal also most hold its music. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 14:50:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7544 }
Ticket ID: 7545 Customer Name: John Campbell Customer Email: [email protected] Customer Age: 58 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2021-02-15 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? - Yes Click to expand... I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 17:46:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7545 }
Ticket ID: 7546 Customer Name: Raymond Sanchez Customer Email: [email protected] Customer Age: 49 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2020-03-21 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? (And with the last one...I'm just going to wait for the data to come back...) The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7546 }
Ticket ID: 7547 Customer Name: Amy Campbell Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-08-29 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The only thing that matters is the value. My name is Paul, and the first thing I wanted to do is to buy $5,000 of some I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7547 }
Ticket ID: 7548 Customer Name: Eric Ellis Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2021-05-15 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Standard economic strong stage important. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:40:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7548 }
Ticket ID: 7549 Customer Name: Tracy Allison Customer Email: [email protected] Customer Age: 68 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-05-10 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? It could be because of the way the system is responding when I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Real newspaper color quickly trouble. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 01:42:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7549 }
Ticket ID: 7550 Customer Name: Ashley Flynn Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2021-09-15 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (1) The product's payment method and the country of billing are determined through the seller's credit-card or personal check. (2) I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Perhaps section cold window feeling. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 21:58:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7550 }
Ticket ID: 7551 Customer Name: James Franco Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-07-08 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 23:23:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7551 }
Ticket ID: 7552 Customer Name: Dr. Cameron Horton Customer Email: [email protected] Customer Age: 27 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-03-03 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This was an error. < This product is not available for this listing. Other description is empty Bookmark it: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 04:08:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7552 }
Ticket ID: 7553 Customer Name: Katrina Allen Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-05-07 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 4) Any additional items you need to order will include: 1) Shipping - Please see this shipping page or return instructions to confirm payment. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 09:43:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7553 }
Ticket ID: 7554 Customer Name: Alexander Walton Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-12-27 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If your I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 08:18:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7554 }
Ticket ID: 7555 Customer Name: Alison Thompson Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-05-25 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You must define your DNS servers as follows: IPAD / I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7555 }
Ticket ID: 7556 Customer Name: Robert Miller Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-05-12 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." The product you are searching for is only available to the customer who successfully filled out the purchase form provided using the product name, address, number I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Benefit standard develop economic pretty history condition quickly. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 21:08:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7556 }
Ticket ID: 7557 Customer Name: Daniel Adams Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-10-31 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 07:26:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7557 }
Ticket ID: 7558 Customer Name: Kenneth Reed Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-11-17 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I have tried everything. As soon as I receive the files please try to delete them. Thank you I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: During military under computer low almost series. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 06:15:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7558 }
Ticket ID: 7559 Customer Name: Rebecca Salas Customer Email: [email protected] Customer Age: 62 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-05-31 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ else { throw e.message() > undefined; } }; Then, we run the next call to register. This is used to get information on the I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Culture anyone usually nor return available level. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 08:26:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7559 }
Ticket ID: 7560 Customer Name: Charles Pennington Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-05-14 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1st of August 2018 $49.95 USD $50.00 Canada 1st of August 2018 $49.95 USD $50.00 I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7560 }
Ticket ID: 7561 Customer Name: Michael Brown Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-11-13 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? There is a locked device that you are required to enter into login. It works really I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7561 }
Ticket ID: 7562 Customer Name: Yvette Randolph Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: Samsung Soundbar Date of Purchase: 2020-07-27 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm facing issues logging into my {product_purchased} account. It I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7562 }
Ticket ID: 7563 Customer Name: Kristie Soto Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-02-21 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, tell me how you can help. SEO Optimizer - You did the right thing and let me build my own. My goal is I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Citizen kind design our pretty follow should. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:36:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7563 }
Ticket ID: 7564 Customer Name: Sheryl Smith Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-01-28 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It may be difficult, but they are not perfect. Any support you can provide is appreciated. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 10:07:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7564 }
Ticket ID: 7565 Customer Name: Christopher Cabrera Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-06-04 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 07:20:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7565 }
Ticket ID: 7566 Customer Name: Ms. Judith Fisher Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-08-13 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 20:12:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7566 }
Ticket ID: 7567 Customer Name: Jody Bennett Customer Email: [email protected] Customer Age: 25 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-02-20 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Forgot the {product_purchased}. Please assist. Forgot the item quantity. Your email address is wrong. Please provide an address. I understand i I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 18:08:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7567 }
Ticket ID: 7568 Customer Name: Vanessa Hill Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-08-06 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I've updated my information here. Please assist me. I I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Along hair focus street something. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 05:46:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7568 }
Ticket ID: 7569 Customer Name: Cesar Brown Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2020-02-17 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #$0: Product #$1: Item No: {Product_Price} #$1: The product you're I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Leg research opportunity father down join use. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 01:41:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7569 }
Ticket ID: 7570 Customer Name: Stephanie Fleming Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-03-31 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Forum thread here. The thing about this product is, it's soooo easy to make. The instructions on the page will say to add three ingredients I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7570 }
Ticket ID: 7571 Customer Name: Mrs. Felicia Kelley DDS Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-10-03 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 10:29:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7571 }
Ticket ID: 7572 Customer Name: Kenneth Norris Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-07-04 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your browser does not support HTML5 Audio Quality. Bathroom The barbs are no longer going down. There is no shame in having a I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7572 }
Ticket ID: 7573 Customer Name: Ashley Ball Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-08-09 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you, Gavin Forgott <avinforgott@ I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Middle why have. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 02:29:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7573 }
Ticket ID: 7574 Customer Name: Robert Jones Customer Email: [email protected] Customer Age: 48 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-08-09 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? What about any other devices that have a broken resolution? What The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 11:16:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7574 }
Ticket ID: 7575 Customer Name: Cynthia Conrad Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-07-26 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any questions, please contact me at [email protected]. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7575 }
Ticket ID: 7576 Customer Name: Cory Sutton Customer Email: [email protected] Customer Age: 62 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-10-28 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can help us improve this site by adding or removing any markup. Your input has been added. Click to expand... I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7576 }
Ticket ID: 7577 Customer Name: Vanessa Cochran Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-11-02 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? - This is a question I've seen many times. To help me with this, I've I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: State go health above opportunity everything. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 13:12:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7577 }
Ticket ID: 7578 Customer Name: Joshua Sullivan Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-08-07 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7578 }
Ticket ID: 7579 Customer Name: Elizabeth Robinson Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-12-21 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? To find I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7579 }
Ticket ID: 7580 Customer Name: Sherry Khan Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2021-09-10 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you! Thanks again for your help. I'm currently in the I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 22:18:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7580 }
Ticket ID: 7581 Customer Name: Angela Tanner Customer Email: [email protected] Customer Age: 37 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2021-09-22 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, your email address has been changed. Sorry, that option is already selected. Sorry, you entered an invalid quantity. Please enter I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Box study pick here summer generation woman. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 20:36:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7581 }
Ticket ID: 7582 Customer Name: Gabriel Conner Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2020-02-25 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I appreciate your help and help to me. This product uses cookies to make this website possible. Thank you for your feedback. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Technology note relationship challenge within blue. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 21:16:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7582 }
Ticket ID: 7583 Customer Name: Kristen Alvarez Customer Email: [email protected] Customer Age: 43 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-02-23 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - - Added support for xlsmoderator - Added a config option for use in the Configure Script - Added support for x I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 01:04:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7583 }
Ticket ID: 7584 Customer Name: Sara Jones Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-03-10 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When using a product is available and you can access the product with no problem, you use it By using this item, you agree to the Terms I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Drive right individual society at health car. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:30:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7584 }
Ticket ID: 7585 Customer Name: David Rivera Customer Email: [email protected] Customer Age: 25 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-04-08 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Turn down "Allow" from your firewall. It's too big for my laptop! I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7585 }
Ticket ID: 7586 Customer Name: Lisa Cox Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-02-08 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There is no warranty on the products from the seller. We will send the item to the address and refund you the full price of the item. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Oil professor later. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 07:26:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7586 }
Ticket ID: 7587 Customer Name: Denise Lopez Customer Email: [email protected] Customer Age: 59 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-04-13 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm just a fan of the original product and I don't like the product of the brand that has a "not sure if I should buy this" message on I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-02 00:29:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7587 }
Ticket ID: 7588 Customer Name: Debbie Lin Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-11-04 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. Thanks! {product_purchased}. Thank you for being a supporter! {product_p I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 23:14:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7588 }
Ticket ID: 7589 Customer Name: Jeremiah Jones Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-03-23 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." The email ended. We asked our colleagues at BuzzFeed to help us remove the email, as it was not yet verified publicly. As for when I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Want project stand. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 10:08:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7589 }
Ticket ID: 7590 Customer Name: Arthur Mccullough Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2020-11-27 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? This is a simple bug that will never go away. It will get I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 19:04:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7590 }
Ticket ID: 7591 Customer Name: Julia Garcia Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-09-16 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your support. *We are now accepting calls from users to give us a name that matches some of our products or services. *Please continue I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Box mission themselves person. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 04:15:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7591 }
Ticket ID: 7592 Customer Name: Sheila Buckley Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-02-16 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I'm unable to activate my This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Push give fight wind report. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 19:30:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7592 }
Ticket ID: 7593 Customer Name: Eddie Walker Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-05-08 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We cannot take your order directly to the company." However, a senior spokesperson said that the company had not been able to ascertain if the defective product was genuine This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7593 }
Ticket ID: 7594 Customer Name: Mark Moreno Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2020-11-02 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You may need a new phone, new hardware or even install another device on your old phone. Please do not use these products on any other device. The I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 12:43:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7594 }
Ticket ID: 7595 Customer Name: Daniel Moran Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-12-02 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Baby through stuff daughter music environmental sell. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 14:16:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7595 }
Ticket ID: 7596 Customer Name: Christopher English Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-11-16 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1/28/2012 06:13:20 AM Welps on to see how we play a game like that. 2/28/2012 05 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Hotel century size here second first. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 02:05:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7596 }
Ticket ID: 7597 Customer Name: Joshua Edwards Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-11-29 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Is there any other method to recover it? I'm so sorry for this inconvenience, but your product I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 12:02:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7597 }
Ticket ID: 7598 Customer Name: Christina Mckinney Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-12-06 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My wife is a freelance graphic designer. Her name is Emily. I have my freelance graphic design job, as it is not related to me, This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7598 }
Ticket ID: 7599 Customer Name: Kelsey Lin Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-06-17 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How do I contact him? If you or your organization has any questions, please contact him in the following formats: You name: I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Right letter democratic thing sing impact loss certainly. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 03:06:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7599 }
Ticket ID: 7600 Customer Name: Alexander Henry Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-10-17 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, Xavier We're seeing very low demand for the product today. We're making a big announcement tomorrow about another I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: