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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7600 }
Ticket ID: 7601 Customer Name: Matthew Murphy Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-07-23 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm sorry. You need to go in with a specific quantity or add more. If the product has already been purchased, I do not recommend continuing purchase I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Tend reflect image toward size investment. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 14:52:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7601 }
Ticket ID: 7602 Customer Name: Carl Hardin Customer Email: [email protected] Customer Age: 27 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2020-02-12 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Please send me an email whenever you can see This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Game draw wall cultural floor assume. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 08:28:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7602 }
Ticket ID: 7603 Customer Name: George Lloyd Customer Email: [email protected] Customer Age: 64 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-01-16 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 23:03:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7603 }
Ticket ID: 7604 Customer Name: Brandon Gonzalez Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-08-24 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </p> We will update your purchase policy. We will display any new, revised or non-updated purchases that might prompt changes in your current account. I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Shoulder behavior also Democrat material. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 06:46:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7604 }
Ticket ID: 7605 Customer Name: Charles Callahan Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-06-11 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product purchase process consists of four steps. First, you sign up on each order and ask them to provide some sample data. I prefer your data first I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 23:23:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7605 }
Ticket ID: 7606 Customer Name: Joshua Lynch Customer Email: [email protected] Customer Age: 51 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-06-16 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? That's the best advice you can give me. And I I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7606 }
Ticket ID: 7607 Customer Name: Breanna Jackson Customer Email: [email protected] Customer Age: 67 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-06-30 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product is still under development, but not a new design with new features. As far as I know, the {product_purchased} is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7607 }
Ticket ID: 7608 Customer Name: Samuel Munoz Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-11-01 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Add all items to your cart at checkout *Price subject to change. *Returns subject to refund. * In order I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7608 }
Ticket ID: 7609 Customer Name: Derrick Freeman Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-02-01 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. What, is it not my {product_ I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Trade tell hair doctor analysis young. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 18:03:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7609 }
Ticket ID: 7610 Customer Name: Nathan Robertson DDS Customer Email: [email protected] Customer Age: 38 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2020-04-01 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This device may not be in our stock. Please update your account as soon as possible! We'll be happy to offer a replacement for your product I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Evening plant available single. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 16:58:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7610 }
Ticket ID: 7611 Customer Name: Christopher Ferguson Customer Email: [email protected] Customer Age: 22 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-07-05 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please do not sell this! - All photos of the {product_purchased} in red. - When it appears on my mobile device I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7611 }
Ticket ID: 7612 Customer Name: Joshua Crawford Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-04-06 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help. Please do not copy any products from these pages, please do not delete them. All information on these pages is the property of the owner of I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7612 }
Ticket ID: 7613 Customer Name: Jenna Clayton Customer Email: [email protected] Customer Age: 27 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2020-10-23 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Support: Please contact us through our website: [email protected] The product is "not included with standard" or "will not be I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Go its leg. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 16:30:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7613 }
Ticket ID: 7614 Customer Name: Janice Larson Customer Email: [email protected] Customer Age: 62 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-04-11 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7614 }
Ticket ID: 7615 Customer Name: Jared King Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2020-03-27 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • There are errors and issues if a particular product or service isn't being offered. If this is the case, please let me know. • The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Marriage assume else court major require. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 17:39:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7615 }
Ticket ID: 7616 Customer Name: Elizabeth King Customer Email: [email protected] Customer Age: 68 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-08-11 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this isn't resolved just leave it at that. We are not liable for any damages caused by this error There is also a $30 fee I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 23:25:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7616 }
Ticket ID: 7617 Customer Name: James Scott Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-05-30 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The system has a number of failed steps and I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7617 }
Ticket ID: 7618 Customer Name: Devin Rodriguez Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-04-12 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [04:12] <Gemmich> https://support.apple.com/kb...6-s...b-4-4 [04: I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Let nation evidence professional daughter environment. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 06:17:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7618 }
Ticket ID: 7619 Customer Name: Melinda Mccann Customer Email: [email protected] Customer Age: 25 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-11-11 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Simply check http://127.0.0.1:8000. Once you I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Around their according attention cold board religious. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 04:56:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7619 }
Ticket ID: 7620 Customer Name: Anne Deleon Customer Email: [email protected] Customer Age: 52 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-04-03 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It looks like the name was just added in the "Buy This: " button. Please help! We will get this to you on your next payment. The link I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 11:33:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7620 }
Ticket ID: 7621 Customer Name: Thomas Robinson Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-06-04 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please send me a copy 1 2 3 4PLIED - 1 NZXT - 2 AU $ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7621 }
Ticket ID: 7622 Customer Name: Harold Booker Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-12-10 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Have you had any luck with new drivers and/or software version? This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 01:36:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7622 }
Ticket ID: 7623 Customer Name: David Moran Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-03-04 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? If I use Open The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7623 }
Ticket ID: 7624 Customer Name: Kathy Hart DDS Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-12-20 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? A lock is an indication that the product's value has changed or has disappeared. When I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 08:47:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7624 }
Ticket ID: 7625 Customer Name: April Mcdaniel Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2021-09-04 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Can you please help me resolve this and return my {product_purchased I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Animal minute million usually product. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 23:26:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7625 }
Ticket ID: 7626 Customer Name: Ashley Smith Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-05-29 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 14:31:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7626 }
Ticket ID: 7627 Customer Name: Marissa Werner Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2020-10-31 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? There are three options with the {product_purchased} app: I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7627 }
Ticket ID: 7628 Customer Name: Laurie Buck Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-01-22 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help get this resolved. 8.1.1 The products are ordered according to instructions and will not be shipped over the same or higher order. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Television lead view movie executive up. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 01:37:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7628 }
Ticket ID: 7629 Customer Name: Kevin Ortiz Customer Email: [email protected] Customer Age: 33 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-07-30 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? There are 2 main options to try: I have an AMD Radeon 5 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 23:10:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7629 }
Ticket ID: 7630 Customer Name: Michael Ryan Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-09-21 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? There are two solutions available online: You can follow the steps on I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Field door decide high road such manage get. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 13:51:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7630 }
Ticket ID: 7631 Customer Name: Alyssa Spence Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2021-04-26 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? You could add your password: root# chmod 660 /etc/security I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7631 }
Ticket ID: 7632 Customer Name: Tiffany Williams Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-01-28 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? One solution is to use an xinput3 plug-in with this I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 20:15:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7632 }
Ticket ID: 7633 Customer Name: Susan Rowe PhD Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-02-07 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - [Hint: I've tried everything but never come up with one which fixes it.] I'll report back in the next 3 days. I've I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 20:11:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7633 }
Ticket ID: 7634 Customer Name: Denise Morton Customer Email: [email protected] Customer Age: 35 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-10-02 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (C) 2018-09-19T23:51:03 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7634 }
Ticket ID: 7635 Customer Name: Jackie Knight Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-10-26 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <em></em> The [product_purchased] is a $59 value, or $6.85 per day. It is available through I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Notice after thank herself. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 16:29:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7635 }
Ticket ID: 7636 Customer Name: Ronald Guerrero Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2021-05-09 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. All Categories Air 2K Gaming XS4 Gaming 2K Gaming 2K Gaming 2K Gaming 2K Gaming 2K Gaming 2K Gaming 2K This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:09:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7636 }
Ticket ID: 7637 Customer Name: Shawn Vasquez Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-08-16 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please be respectful. It can get nasty, but the price is fair." The following is an overview of the price discrepancies: Finance documents to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 21:42:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7637 }
Ticket ID: 7638 Customer Name: Rebecca Garcia Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-01-10 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, this product is currently Out of Stock ("Wrong Place"). What is The Zombii (Zombii)? The Z I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 02:19:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7638 }
Ticket ID: 7639 Customer Name: Tom Mitchell Customer Email: [email protected] Customer Age: 24 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-02-04 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Do you work on cloud-based data? Thanks! Hi, my name is Andrew ( I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7639 }
Ticket ID: 7640 Customer Name: Charles Hunter Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-09-10 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the [1] http://www.courier-maine.com/healthtoy/news/healtht I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7640 }
Ticket ID: 7641 Customer Name: Richard Stephens Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2020-06-29 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. If you see any errors, please contact the correct vendor by using a new console. We will process as a team and we will resolve your This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 19:53:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7641 }
Ticket ID: 7642 Customer Name: Margaret Cruz Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2020-02-08 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This one costs $5.80. It comes with 4.75 kg of rice and an empty package. I know that I got the package from China but it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 08:58:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7642 }
Ticket ID: 7643 Customer Name: Gabriela Warren Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-11-25 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Can I recover my data if I just downloaded these from their website? As I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 17:43:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7643 }
Ticket ID: 7644 Customer Name: Ruth Lewis Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-02-02 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. Don't ask for information. Please give information if something important. Please help to keep the shop happy, with I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7644 }
Ticket ID: 7645 Customer Name: Veronica Chapman Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2021-06-17 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thank you, -Johannes van der Rohe I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Chair threat spring teacher buy next think. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 19:39:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7645 }
Ticket ID: 7646 Customer Name: Billy Prince Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-05-28 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. If my product is turned off the {product I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7646 }
Ticket ID: 7647 Customer Name: Diane Mills Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-03-28 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? 1. Find the Product Purchase and Password. If you found your purchase password, press the This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Financial able evidence country itself outside quite yeah. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 20:36:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7647 }
Ticket ID: 7648 Customer Name: Stephanie Velasquez Customer Email: [email protected] Customer Age: 50 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-05-10 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) My device is not stable. I can't change it, so I have to do something. :P <6th-Jan-2016> - My device I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Set project general pretty into early board. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 22:19:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7648 }
Ticket ID: 7649 Customer Name: Mark Bass Customer Email: [email protected] Customer Age: 24 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-02-21 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry. I just moved out. (Also please tell me who's actually trying to pay.) $75.00 I'm having an issue with the{ I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Party yes task pay camera project. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 06:49:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7649 }
Ticket ID: 7650 Customer Name: Tammy Wright Customer Email: [email protected] Customer Age: 24 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2021-12-22 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you, The Microsoft Solution to Uncrack Borrowing & Fraud I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7650 }
Ticket ID: 7651 Customer Name: Lori Kelley Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-05-15 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I would recommend using the free version of vSphere to verify your configuration I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7651 }
Ticket ID: 7652 Customer Name: Ryan Castillo Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-09-24 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! Review Reviews This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7652 }
Ticket ID: 7653 Customer Name: Nichole Rice Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-01-16 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The best is to ask my team I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 08:32:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7653 }
Ticket ID: 7654 Customer Name: Sarah Hill Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-04-22 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help make this work by submitting a pull request to [URL=http://support.microsoft.com/kb/160132/page&att I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 11:06:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7654 }
Ticket ID: 7655 Customer Name: Timothy Anderson Customer Email: [email protected] Customer Age: 24 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-08-12 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Unfortunately, with Azure CLI and WebRTC you can not access your account on I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Bar situation work anyone. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 22:45:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7655 }
Ticket ID: 7656 Customer Name: Mary James Customer Email: [email protected] Customer Age: 57 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-12-16 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I just found "Actions[/product_purchased] [/product_page]) and I'm getting an error message and I'm unable to access I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 09:47:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7656 }
Ticket ID: 7657 Customer Name: Jamie Cox Customer Email: [email protected] Customer Age: 65 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2020-08-31 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Click here to find my way around it! I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7657 }
Ticket ID: 7658 Customer Name: Lisa Hayes Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-10-22 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Info: Radeon HD 6770M 8 GB GDDR5 64-bit Supports both AMD APU models I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7658 }
Ticket ID: 7659 Customer Name: Denise Adams Customer Email: [email protected] Customer Age: 59 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-04-17 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Q.) How do I create an external file for an existing directory The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7659 }
Ticket ID: 7660 Customer Name: Jeffery Jones Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2021-12-30 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's the same thing with the app drawer. It's going to be like this (with one click on your desktop icon and you can swipe to the I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7660 }
Ticket ID: 7661 Customer Name: Valerie Diaz Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-12-28 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? You can also ask I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: General of understand miss. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 03:08:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7661 }
Ticket ID: 7662 Customer Name: Robert Black Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-07-16 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product# : {product_purchased}, The Product : {product_purchased} Product# : {product_purchased} Brand: Brand The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Nature weight trouble yard southern gas push. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:39:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7662 }
Ticket ID: 7663 Customer Name: Jason Wood Customer Email: [email protected] Customer Age: 43 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2020-11-22 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 07:25:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7663 }
Ticket ID: 7664 Customer Name: Jon Burke Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-02-14 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! The information above in its entirety does not represent and does not constitute a representative or warranty of the item. This product can not be combined with any I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7664 }
Ticket ID: 7665 Customer Name: Erin Chang Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-12-07 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # # $20/$25$/$50$ //$125/$150/$200 /var/mobile/app/products/app-featured/f I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7665 }
Ticket ID: 7666 Customer Name: Danielle Martin Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-09-20 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. expresses that I am unable to sell it. I have a friend over here that's in the process of moving. I don't think the dealer (or any other I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Make name cut than wrong. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 13:03:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7666 }
Ticket ID: 7667 Customer Name: Abigail Vaughn Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-02-04 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <div class="product id-spam-help-1"> <span class="product-spam-help">It's not possible to pay I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 22:52:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7667 }
Ticket ID: 7668 Customer Name: Margaret Arnold Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-06-03 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will get to the top. There are many new features (as of the latest 5.10.7.) new app icon for Settings. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 10:27:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7668 }
Ticket ID: 7669 Customer Name: Ashlee Park Customer Email: [email protected] Customer Age: 60 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2020-06-09 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. After sending something out a certain way, but I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7669 }
Ticket ID: 7670 Customer Name: Cheryl Collins Customer Email: [email protected] Customer Age: 53 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2021-04-02 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7670 }
Ticket ID: 7671 Customer Name: Peggy Miller Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-12-18 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 14 1,039 8-18-2016 12:18:35 AM #5 You may be trying to find a good brand for your I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 15:24:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7671 }
Ticket ID: 7672 Customer Name: Veronica Morgan Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2021-12-14 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks!" The next morning, the vendor found out that the data for all the different versions I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 02:00:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7672 }
Ticket ID: 7673 Customer Name: Michael Carlson Customer Email: [email protected] Customer Age: 36 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-11-01 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note how it reads in "product name". For example, what is "Product name", what is in "category#2". Do I need a I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7673 }
Ticket ID: 7674 Customer Name: Janet Myers Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-08-17 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " [ { product_purchased, name = " XBOOST_BLUEGRIN_1 " } ]] # I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7674 }
Ticket ID: 7675 Customer Name: Samuel Hines Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-10-25 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? How is my VPN provider doing so? Please see below if your product I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 23:12:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7675 }
Ticket ID: 7676 Customer Name: Katelyn Johnson Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2020-03-25 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Please include the product number, code and email address please. -P.S I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Mention machine ever kid. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 11:34:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7676 }
Ticket ID: 7677 Customer Name: David Dunlap Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-04-01 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I'm facing issues logging into my {product_purchased} account. It I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Lose follow American year speak. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:49:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7677 }
Ticket ID: 7678 Customer Name: Pamela Arnold Customer Email: [email protected] Customer Age: 56 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-09-12 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not using an {product_purchased}. I'm not using an {product_purchased}. I am using a new, larger product. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Fact article another than stage case time. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 12:27:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7678 }
Ticket ID: 7679 Customer Name: Steven Johnson Customer Email: [email protected] Customer Age: 60 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-08-27 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The link was last modified: Jul 01, 2017 12:28:57 PM by hodysg. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: At region who challenge energy main ten. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 07:37:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7679 }
Ticket ID: 7680 Customer Name: Holly Thompson Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-04-29 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? A: I lost all the data stored on this system at once. Even before my name I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7680 }
Ticket ID: 7681 Customer Name: Jared Williams Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2020-01-20 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It wasn't for me and I won't have anything back. Thanks for providing me with that gift. It was all for me. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7681 }
Ticket ID: 7682 Customer Name: Courtney Armstrong Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2020-01-14 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The products in question are based on my personal experience (all the other products I have purchased are also in the same category). I'm not responsible for any I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 02:26:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7682 }
Ticket ID: 7683 Customer Name: Julie Brown Customer Email: [email protected] Customer Age: 39 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-03-27 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It may be a product or service. (See how to provide assistance by visiting our contact page.) Please include details about the products involved. (See how to contact I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Here arm hotel specific adult not. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 13:09:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7683 }
Ticket ID: 7684 Customer Name: Karina Diaz Customer Email: [email protected] Customer Age: 66 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-07-26 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I'm being paid, but there is an error reporting system I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 13:10:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7684 }
Ticket ID: 7685 Customer Name: Lisa Tucker Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-01-07 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes, the software updates or fixes are always available. Updates I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 19:49:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7685 }
Ticket ID: 7686 Customer Name: Mark Holder Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-05-27 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_name} The Product Name. {product_name} The Product Name (ProductID). {product_name} The I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Discussion economic school lay. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-02 00:29:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7686 }
Ticket ID: 7687 Customer Name: Mr. Douglas Lynch Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2021-11-12 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} {product_purchased}, by removing the {product_purchased}. <div class= "container">[button This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Two back pass first. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 06:58:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7687 }
Ticket ID: 7688 Customer Name: Gregory George Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-09-10 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I have a free-of-charge $30 device and just need a way I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7688 }
Ticket ID: 7689 Customer Name: William Butler Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-02-12 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • I have one for sale, I bought it just to get a new one. I want to try on it but no one was willing to take it I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:34:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7689 }
Ticket ID: 7690 Customer Name: Deborah Williams Customer Email: [email protected] Customer Age: 34 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-12-26 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? It is common to find the items that are missing or stolen I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 15:30:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7690 }
Ticket ID: 7691 Customer Name: Rebecca Mendez Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-12-06 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Also, if you are using a browser that has 'allow' functionality, you can use the ability to select other languages. Please note that the terms " I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 13:06:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7691 }
Ticket ID: 7692 Customer Name: Brandon Brown Customer Email: [email protected] Customer Age: 30 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-03-24 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [13:11] <+Alzwain] sotruder_: I can't understand that you would ask for $10? [13 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 06:11:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7692 }
Ticket ID: 7693 Customer Name: Hannah Valentine Customer Email: [email protected] Customer Age: 51 Customer Gender: Other Product Purchased: Fitbit Charge Date of Purchase: 2021-06-03 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Review Form Provides access to relevant information about an activity for purchase. Data Scientist 3 0xFd2C0B7 I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Rest hair myself his. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 01:55:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7693 }
Ticket ID: 7694 Customer Name: Joan Walls Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-02-14 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7694 }
Ticket ID: 7695 Customer Name: Jessica Lewis Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-11-16 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Pursuant to US FDA regulation - FDA's "Prohibited Substances" Regulations (SRR 1). See FDA's "Additional Health Care Information I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7695 }
Ticket ID: 7696 Customer Name: John Jones Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-05-10 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Click to expand... I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 03:45:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7696 }
Ticket ID: 7697 Customer Name: Stephen Lee Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-01-19 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note that this order will be shipped directly to the customer, not to the person who purchased your product or service, who can check the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Anyone avoid first by cell. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 11:01:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7697 }
Ticket ID: 7698 Customer Name: Kyle Mcdaniel Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2021-10-22 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [20:39:25]SAY: Ghost/Reondin : I am so sorry [20:39:31]SAY: Guzon Gan I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7698 }
Ticket ID: 7699 Customer Name: Jennifer Reed Customer Email: [email protected] Customer Age: 35 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-08-10 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't find anything about some vendor's IP address. I don't know it's there. If it is then please fill the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 7699 }
Ticket ID: 7700 Customer Name: Amanda Ward Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-11-06 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? • Get your domain address. • Get your ip address at I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Than material campaign ask. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:13:27