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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7800
} | Ticket ID: 7801
Customer Name: Sarah Ramirez
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-15
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
CURRENT VERSION
1.2 released
The API is in 1.2. I am running from 1.1 for now. If I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Exactly physical day past finally along example idea.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:52:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7801
} | Ticket ID: 7802
Customer Name: Rodney Young
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-07
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your product information may appear in the 'Your User Information' section. Your product information may appear in the 'About Us' section. You may also edit I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7802
} | Ticket ID: 7803
Customer Name: Heather Pearson
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-04-20
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you're experiencing an issue with the {product_purchased} label, please take a look at the FAQ. After you see the error message I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:31:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7803
} | Ticket ID: 7804
Customer Name: Mary Lopez
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-06-14
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thank you from the developer on my behalf, which I will do in a second. As well as I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Thank where management.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:44:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7804
} | Ticket ID: 7805
Customer Name: Dr. Nicholas Miller
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-12-10
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* https://code.google.com/p/cs1-2-pixc.html
* @author: Matt The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 20:31:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7805
} | Ticket ID: 7806
Customer Name: Brandy Brown
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-05-08
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Current beautiful material special daughter.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 02:26:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7806
} | Ticket ID: 7807
Customer Name: David Hall
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-07-29
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It took me a while to figure out how to remove the device because, to me, it looks like it's like it's holding up. I don't know I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7807
} | Ticket ID: 7808
Customer Name: Dr. Logan Mayo V
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-03-12
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -The product should be marked as purchased after it have been purchased.
In addition, an error will be returned if the value is incorrect and you have received This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:18:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7808
} | Ticket ID: 7809
Customer Name: Sarah Bean
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-05-04
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
After I get my I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:26:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7809
} | Ticket ID: 7810
Customer Name: Matthew Henson
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-03-09
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your information is confidential and your account is only used for the purpose of advertising your products.
Your phone number is your unique username, your address, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:06:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7810
} | Ticket ID: 7811
Customer Name: Jennifer Keith
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-02-11
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_id}} (product_id: Product ID) If you are having issues, please do contact the vendor. {{product_id}} is a unique The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7811
} | Ticket ID: 7812
Customer Name: Megan Potter
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-18
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please select a valid product on all your email lists, or subscribe to "Email:
<a href="https://www.buddychase I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 11:24:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7812
} | Ticket ID: 7813
Customer Name: Candice Moyer
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-06-28
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not here to fix issues. Please help.
Thank you for your understanding. This issue is being fixed. Please go back to the customer. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Site voice operation whose voice radio.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 17:09:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7813
} | Ticket ID: 7814
Customer Name: Steven Miller
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-09-29
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7814
} | Ticket ID: 7815
Customer Name: Sabrina Martinez
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-08-01
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[b]Description[/b]
<BR>Your Name[/b] is the number of users your account has with it. It's required This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:26:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7815
} | Ticket ID: 7816
Customer Name: David Daniels
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-03-29
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Step 7: Set I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 04:44:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7816
} | Ticket ID: 7817
Customer Name: Jasmin Padilla
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-11-18
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (The product is actually in our database.)
If you've purchased a valid item, that item will appear in our search results.
In the event I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7817
} | Ticket ID: 7818
Customer Name: Joseph Stewart
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-12-09
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please take the time to submit your input. Don't forget to provide your name, contact info, and email address.
(optional field). If I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:35:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7818
} | Ticket ID: 7819
Customer Name: Robert Atkins
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-08
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
# get product_purchased if ($product_purchases[0].__name__] == 'Sonic' & (( I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 13:04:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7819
} | Ticket ID: 7820
Customer Name: Carol Cruz
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-04-06
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I will pay $1 or $1 if no one else is using the data.
The email address:
theemail@thevanguard I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 16:29:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7820
} | Ticket ID: 7821
Customer Name: Vincent Allen
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-07-05
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you.
-L.
Dear L.
I know from experience that the first things I wish to do are buy an iPod I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Simple room middle develop green.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 14:11:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7821
} | Ticket ID: 7822
Customer Name: Ashley Benitez
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-02-15
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Thanks!
I am very happy to have found this bug. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7822
} | Ticket ID: 7823
Customer Name: Jeanette Beard
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-10-14
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
}
},
"!" : "
- "
. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Herself loss resource.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:10:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7823
} | Ticket ID: 7824
Customer Name: Sheila Ho
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-07-16
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If not, please message me, and we'll resolve this issue.
1.6.x Fix for missing $3 credit card numbers on Xiphone I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 22:57:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7824
} | Ticket ID: 7825
Customer Name: Cynthia Olson
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-06-04
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You made it!
You made it! Click here to buy an amazing, awesome-looking, super-secret product every single time we make it I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7825
} | Ticket ID: 7826
Customer Name: James Lewis
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-07-14
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: We are a team that wants to create and maintain quality products. We believe that customer service is our priority. All work is done by people committed This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 14:28:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7826
} | Ticket ID: 7827
Customer Name: Bradley Mason
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-06-22
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: After building bring.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 04:21:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7827
} | Ticket ID: 7828
Customer Name: Zachary Costa
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-03-13
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_product} / ${product_product}
When the first of the two is selected,
the "product" option in $ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7828
} | Ticket ID: 7829
Customer Name: Michael Rhodes
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-16
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - No shipping (1 to 10 days). See details below.
Returns
All purchases placed before 13th August 2013 must be received and credited within the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 03:37:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7829
} | Ticket ID: 7830
Customer Name: Robin Roth
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-05-18
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please contact me if you have any additional questions or comments.
Thanks!
-Michael
__________________
P.S. Check The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 22:13:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7830
} | Ticket ID: 7831
Customer Name: James Williams
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-10-18
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please email me a message and I will try my best to resolve it.
Thank you.
P.S. When you sign up for I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 07:33:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7831
} | Ticket ID: 7832
Customer Name: Michelle Weaver
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-02-07
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I've been using this account for over 28 hours. If you don't unlock it immediately, I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:26:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7832
} | Ticket ID: 7833
Customer Name: Whitney Anderson
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-08-15
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I just logged into my account and it says that is not available or is blocked in my account I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:45:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7833
} | Ticket ID: 7834
Customer Name: Donald Phillips
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-01-14
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"As a result of using the product you agree that your request is subject to the terms of this agreement"..
You will be allowed to request I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:40:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7834
} | Ticket ID: 7835
Customer Name: Patrick Burns
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-08-31
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Remove the {Product_purchased::id} of the requested item I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Vote grow church attack rather.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:46:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7835
} | Ticket ID: 7836
Customer Name: Alexa Boyd
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-05-05
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise our product, {order_number} will be lost until the receipt is available.
(2) If the company, or any of their employees, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7836
} | Ticket ID: 7837
Customer Name: Nathan Parks
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-04-25
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? *
If you are a merchant or member of a trading platform which I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 12:18:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7837
} | Ticket ID: 7838
Customer Name: Gary Mora
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-13
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? You are using it while the game is going on, so do you have more information if the data I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Seem who job adult send television.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 04:17:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7838
} | Ticket ID: 7839
Customer Name: Richard Church
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-08-10
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{product_purchased[name]}. #{product_purchased[name]} can't be shipped. If you will ship another product I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 16:35:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7839
} | Ticket ID: 7840
Customer Name: Joel Graham
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-08-29
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have noticed a problem with the {product_purchased}. Please assist.
I have been buying through the {product_featured_ I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7840
} | Ticket ID: 7841
Customer Name: Connie Bennett
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-24
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Please enter I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7841
} | Ticket ID: 7842
Customer Name: Robert Lindsey
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-06-28
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It may take me an hour or more to solve this issue. :P I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: I relationship name always western knowledge maybe.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:05:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7842
} | Ticket ID: 7843
Customer Name: Jennifer Mcbride
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-01-11
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact me as quickly as possible with feedback.
[B]
[V] I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Crime pressure use beat remember foot between.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:23:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7843
} | Ticket ID: 7844
Customer Name: Megan Blackwell
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-12
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. {product_product_required}, {product_factory_id I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:23:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7844
} | Ticket ID: 7845
Customer Name: Misty Lewis
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-21
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 18:51:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7845
} | Ticket ID: 7846
Customer Name: Natalie Harris
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-05-25
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you,
Kai, My Ex
"The price is not for me." — Kai on the issue
This post has been I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 13:35:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7846
} | Ticket ID: 7847
Customer Name: Sean Flynn
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-12-03
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please go to my "Help with my car" page of the shop! I didn't get a refund. (Note: If you find a problem with the I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 14:15:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7847
} | Ticket ID: 7848
Customer Name: Trevor Arnold
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-12-03
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* * * * * * *
Museum of Civilization is the largest collection of Civilization paintings made by a Westerner. It is a tribute to I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7848
} | Ticket ID: 7849
Customer Name: Sean Perry
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-29
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As an additional bonus, I have a small collection of "Hearthstone Heroes" from which to add to your collection.
Thank you for using our website I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7849
} | Ticket ID: 7850
Customer Name: Jesus Davis
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-02-07
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The [product_packagingId] is currently at [email protected]. Please refer to the [email protected] site for information on purchasing and packaging items. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7850
} | Ticket ID: 7851
Customer Name: Timothy Richard
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-25
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please fill out the appropriate form below.
My review
Pale Ale
My rating is for a pale ale that is not particularly tart - I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Mrs exist late west especially film myself organization.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:16:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7851
} | Ticket ID: 7852
Customer Name: Cynthia Armstrong
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-01-30
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <br /> <div class="user-centre" data-fullscreen-control-center="no-mobile" data-twitter-control-center- This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7852
} | Ticket ID: 7853
Customer Name: Scott Brown
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-08-06
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I'm trying to sell two computers for this kit. One from Japan, the I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:15:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7853
} | Ticket ID: 7854
Customer Name: Stephen Johnson
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-02-17
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
5/25/2007 @ 7:22 AM - $22.99 All items returned within 7 days will be responsible for the charge to the retailer. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7854
} | Ticket ID: 7855
Customer Name: Patricia Brady
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-09-10
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I should use some backup method later.
How can I recover my account? I I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7855
} | Ticket ID: 7856
Customer Name: Logan Hernandez
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-08-23
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Update 3-9-18 11:10 AM: You might be interested in these things: 3-8-18 12:42:51 PM Posted I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7856
} | Ticket ID: 7857
Customer Name: Elizabeth Harris
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-02-10
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can also contact us during checkout and we'd appreciate it if you also made purchases here.
Thanks: You've made it, and I'm glad you I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7857
} | Ticket ID: 7858
Customer Name: Lisa Santana
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-05-19
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
There are two approaches:
I use Chrome
I I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:23:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7858
} | Ticket ID: 7859
Customer Name: John Jennings
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-09-15
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please login to make this site work properly by clicking any button below. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7859
} | Ticket ID: 7860
Customer Name: Jessica Erickson
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-07-01
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
} I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Reality face floor guess.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 18:57:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7860
} | Ticket ID: 7861
Customer Name: Mitchell Knight
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-08-19
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$( '#product-id' ).then( function( product ) { product = $.promotions[product]; $.promotional_title I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:14:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7861
} | Ticket ID: 7862
Customer Name: Steven Cross
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-08-27
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
First, I decided to remove all files. Please wait for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 10:39:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7862
} | Ticket ID: 7863
Customer Name: Brittany Jacobs
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-08-14
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - - * Fixed: a bug that would cause the device to refuse to display new products after they are purchased - - * Fixed: some app icons (XB I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 09:10:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7863
} | Ticket ID: 7864
Customer Name: Molly Huynh
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-11-10
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? It seems to be a hardware problem with my device. The screen is flickering, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Risk spend many white PM north relationship.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 06:56:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7864
} | Ticket ID: 7865
Customer Name: Paul Mcbride
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-12
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product is in the same price. Please assist.
Can't tell you which is correct?
The product is not correct. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7865
} | Ticket ID: 7866
Customer Name: Manuel Garcia
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-25
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
The answers to those questions lie somewhere at the bottom of the disk. This may not seem I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7866
} | Ticket ID: 7867
Customer Name: Daniel Ellis
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-08-13
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7867
} | Ticket ID: 7868
Customer Name: Sara Bray
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-02-17
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can't make it.
I can't sell it.
I don't even care if it costs $$$ or not. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7868
} | Ticket ID: 7869
Customer Name: Robert Coleman
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-20
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:27:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7869
} | Ticket ID: 7870
Customer Name: Anthony Wright
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-07-18
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #
0
0 I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 15:08:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7870
} | Ticket ID: 7871
Customer Name: Theresa Bowen
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-01-09
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for continuing to receive the updates!
[0.0.1] I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7871
} | Ticket ID: 7872
Customer Name: Eileen Marquez
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the code, but I'm having no problems with the {product_purchased} [10:24:05 AM] - P.S I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 17:04:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7872
} | Ticket ID: 7873
Customer Name: Kelly Rodriguez
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-03-10
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks in advance. [email protected]
I do have access I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7873
} | Ticket ID: 7874
Customer Name: Melanie Goodwin
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-09-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please don't email to me about this or about your situation (because my name's on it, I promise). Sorry. You're being lazy. We I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7874
} | Ticket ID: 7875
Customer Name: Karen Wells
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-03-13
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#6.1.9.1.5. We will continue to make improvements to allow easy-to-install on-line products
# I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Writer election center.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 08:01:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7875
} | Ticket ID: 7876
Customer Name: Casey Fleming
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-04-17
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks for your patience and support,
Dmitri.
I'm having a problem with the {product_purchased}. Please assist I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7876
} | Ticket ID: 7877
Customer Name: Haley Richard
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-12-25
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$737 $1.48 Buy it!
Product Name Description Product ID (DETAILED) Please let me know how things worked out I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Far up senior who choice all.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-02 00:02:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7877
} | Ticket ID: 7878
Customer Name: Robert Smith
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-07-01
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've seen my refund link be taken down after one or two use, so i'm trying again soon.
Thanks at your request. As I said, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Example issue open approach exactly white scene.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:27:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7878
} | Ticket ID: 7879
Customer Name: Emily Tyler
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-01-03
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I like the fact that it's a free service. Please report it I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7879
} | Ticket ID: 7880
Customer Name: Tamara Brooks
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-11-11
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:07:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7880
} | Ticket ID: 7881
Customer Name: Jeffrey Craig
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-08-18
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It will cost the {product_purchased}. This will not be refunded for any loss or damage caused by the product. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:30:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7881
} | Ticket ID: 7882
Customer Name: Deborah Soto
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-08-27
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:22:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7882
} | Ticket ID: 7883
Customer Name: Eric Higgins
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-04-21
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In this case, I'm not finding the same type of problem with the product-purchased. Therefore, just call us for help when you can I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Expect sign brother measure.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:16:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7883
} | Ticket ID: 7884
Customer Name: Mrs. Jessica Phillips DDS
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-04-18
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please explain. Please explain. What is the status of this product? What is the price?
A. A small amount goes to support the purchase. A I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Also ahead tough begin describe against recognize organization.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:41:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7884
} | Ticket ID: 7885
Customer Name: Brian Martin
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-05
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I had another issue. The product listed was the latest and only, which is a big deal to me, as it really only affects me if I'm using it I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Relationship between customer political parent statement huge.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 18:34:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7885
} | Ticket ID: 7886
Customer Name: Cesar Jensen
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-09-12
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know you're going to feel a little off and I'll know as soon as we can. There's a few places to go but it doesn't matter so This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:41:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7886
} | Ticket ID: 7887
Customer Name: Justin Brown
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-06-09
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This option changes each week. If this occurs, add it to the list of {solutions_cancel} entries and add your own comment. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:50:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7887
} | Ticket ID: 7888
Customer Name: Michael Erickson
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-08-21
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1 2 3 5 6 7 8 9 10 11 12 13 <?php // http://cve.mitre.org/cgi-bin/cvename I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: If to degree little.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:06:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7888
} | Ticket ID: 7889
Customer Name: Travis Collins
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-11-10
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. To fix it, add this line to your I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Debate surface anyone.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 09:30:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7889
} | Ticket ID: 7890
Customer Name: Caroline Robinson
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-22
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For product purchase check the link below.
"How does it work?"
Once I found the list, I did my best to answer. If you I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:54:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7890
} | Ticket ID: 7891
Customer Name: Charles Jackson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-07-21
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the{product_purchased}. Please assist.
What?
The product_order_id is a I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7891
} | Ticket ID: 7892
Customer Name: Wanda Graham
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-19
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here's what you need to do if you have problems, or have more trouble:
Get help
It may seem hard to find some place I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 23:50:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7892
} | Ticket ID: 7893
Customer Name: Richard Hendricks
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-07-21
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7893
} | Ticket ID: 7894
Customer Name: Morgan Cuevas
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-03-20
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Gustafsson: Thanks for your information. Sincerely I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Money audience degree color popular.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 05:27:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7894
} | Ticket ID: 7895
Customer Name: Selena Baldwin
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-03-27
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm wondering what kind of troubleshooter I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Less kitchen great member say.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 11:48:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7895
} | Ticket ID: 7896
Customer Name: Christopher Hansen
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-12-03
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't see my phone with all the buttons. I'm stuck on the left corner.
I'm unable to use my camera.
I'm I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Accept resource outside hour wear note morning.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:17:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7896
} | Ticket ID: 7897
Customer Name: Kevin Crawford
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-10-11
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Rise election allow new call here.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 21:12:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7897
} | Ticket ID: 7898
Customer Name: Destiny Stevenson
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-03-26
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 20:42:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7898
} | Ticket ID: 7899
Customer Name: Sandra Sanchez
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-04-20
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If your card number is missing from your purchase, please enter the requested name and email address within 15 minutes of receiving the order and we will do our best I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7899
} | Ticket ID: 7900
Customer Name: Toni Martin
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-08-04
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Please, submit a I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:45:10 |
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