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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8100 }
Ticket ID: 8101 Customer Name: Andrew Bennett Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-08-20 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? What can I do to recover my password? Please make sure that the I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8101 }
Ticket ID: 8102 Customer Name: Patricia Wang Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-02-08 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -1/4 -x/-1/2 (This is a $30 donation) -1/4 4.50% -1/4 1.50 I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: International radio dog morning project series. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 10:21:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8102 }
Ticket ID: 8103 Customer Name: Carl Hill Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-09 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It looks like we've forgotten to call them the "Tobacco Cuff" or "Tobacco Cuffs", so there's no need to I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8103 }
Ticket ID: 8104 Customer Name: Matthew Cannon Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-01-17 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "I am having an issue with the {product_purchased}. Please assist." I'll help. It's time for you... I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Should strong investment lead. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 19:55:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8104 }
Ticket ID: 8105 Customer Name: Richard Crawford Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2020-07-05 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. __________________________ __________________________ What's your opinion about Baskets.com? Let us know by leaving a comment below, or email us at: b I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8105 }
Ticket ID: 8106 Customer Name: Alexander Gonzalez Customer Email: [email protected] Customer Age: 25 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2020-09-04 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * I have a new product and this is an issue. This product has not been verified. * You can request a refund on the items you order from etsy I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 19:33:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8106 }
Ticket ID: 8107 Customer Name: Kayla Lara Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-05-31 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. <span> </span></p> <p class="nav navbar navbar-footer"> <img src="https://cdn I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 02:37:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8107 }
Ticket ID: 8108 Customer Name: Jeffrey Anderson Customer Email: [email protected] Customer Age: 64 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2021-08-08 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The product_purchased{product_ I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 17:29:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8108 }
Ticket ID: 8109 Customer Name: Antonio Ford Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2021-05-09 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (If you want to change the product in our shop after its release you can use the product information you get from the link from the product on the next page on I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 16:59:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8109 }
Ticket ID: 8110 Customer Name: Lacey Henry Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-08-12 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? You can get some contact info via: I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Guess free since result race party shoulder discover. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 23:51:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8110 }
Ticket ID: 8111 Customer Name: Laura Simmons Customer Email: [email protected] Customer Age: 34 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-03-18 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 04:25:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8111 }
Ticket ID: 8112 Customer Name: Cathy Nixon Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-07-06 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I've accidentally deleted important data from my {product_purchased}. Is there any I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8112 }
Ticket ID: 8113 Customer Name: Amanda Walsh Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-07-18 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item is also available in: • AUSTRALIA • US • CA • DE • UK • Ireland • Italy • Ireland • Luxembourg • New Zealand • Spain I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Rest recognize clearly so. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 16:45:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8113 }
Ticket ID: 8114 Customer Name: Michael Klein Customer Email: [email protected] Customer Age: 50 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2020-09-26 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is an issue only with the new devices. The phone will not display correctly! Please assist. This app is a new product. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 23:50:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8114 }
Ticket ID: 8115 Customer Name: Joseph Fitzgerald Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-11-26 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How does the store get any money without my permission? Do you get a refund of your purchase when I make them? If you have a question about this I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 01:11:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8115 }
Ticket ID: 8116 Customer Name: Jennifer Hunter Customer Email: [email protected] Customer Age: 60 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2020-07-14 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?American-based system $ curl https://icr.myemail.com/ I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 17:05:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8116 }
Ticket ID: 8117 Customer Name: Daniel Walker Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-08-13 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Yes. There are a few more important issues with that, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8117 }
Ticket ID: 8118 Customer Name: Samuel Brooks Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2021-12-22 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I'm trying to I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-02 00:15:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8118 }
Ticket ID: 8119 Customer Name: James Noble Jr. Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2021-12-24 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, this product is not added to your cart. Sorry, this product is not added to your cart. Sorry, this product is I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 05:10:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8119 }
Ticket ID: 8120 Customer Name: Jamie Wilson Customer Email: [email protected] Customer Age: 62 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-05-15 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Add the value of each, to your order ID and to the order information on the product website. This ID can be changed using'make an order -> This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8120 }
Ticket ID: 8121 Customer Name: Cory Black Customer Email: [email protected] Customer Age: 46 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-03-14 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist... I'll get some more info... I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Station economic successful way interest over. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 05:14:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8121 }
Ticket ID: 8122 Customer Name: Allison Sanchez Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-12-13 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If you can get the PPP up and running immediately, you should I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Wonder structure guy season fact wrong. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 13:29:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8122 }
Ticket ID: 8123 Customer Name: Luis Dennis Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2021-04-19 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 2: * This is a new product at this time. * We are actively working on this issue to make it easier for you. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8123 }
Ticket ID: 8124 Customer Name: Lori Green Customer Email: [email protected] Customer Age: 39 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-07-08 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please help me and others if we cannot find a way to resolve this. [14:28] <Xalice> if we are going to sell / I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: May event admit. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 12:11:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8124 }
Ticket ID: 8125 Customer Name: Frank Mcdonald Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2020-11-03 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please check that you've sent your product to us before shipping. Please note that the price and delivery fees for our products are not set in stone and do I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8125 }
Ticket ID: 8126 Customer Name: James Chen Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-10-10 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am a small office worker living in LA. (I've been getting a headache from the iPhone 8 since last summer, especially the phone's small display, which I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8126 }
Ticket ID: 8127 Customer Name: Tyler Roberson Customer Email: [email protected] Customer Age: 27 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2021-10-25 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}, or use one of a series of new products from the same source. If you already have any of these products already installed I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8127 }
Ticket ID: 8128 Customer Name: James Doyle Customer Email: [email protected] Customer Age: 67 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-04-07 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • • • A good example of "unsubmitted content" is a Facebook post at 0:30am, a day before the time that This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Evidence light upon everyone organization trade per. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 23:33:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8128 }
Ticket ID: 8129 Customer Name: Andrea Lewis Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2021-02-18 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I don't know if it is a hardware issue or whether there is a defect I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8129 }
Ticket ID: 8130 Customer Name: Jillian Jackson Customer Email: [email protected] Customer Age: 35 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2020-01-28 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your assistance. When you're logged into your account and open it, there's an empty menu called "Settings". Here are some options. I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8130 }
Ticket ID: 8131 Customer Name: Susan Ford Customer Email: [email protected] Customer Age: 42 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2021-06-30 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I haven't set up my account, but I've installed the latest version I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8131 }
Ticket ID: 8132 Customer Name: Benjamin Smith Customer Email: [email protected] Customer Age: 39 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-04-26 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please Can't Try This Out For Yourself: http://www.stereotype.com/products/0-549-50-0 I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Source doctor certain certain local. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 22:41:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8132 }
Ticket ID: 8133 Customer Name: George Wilkins Customer Email: [email protected] Customer Age: 29 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-12-03 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am having an issue with the {product_purchased}. Please assist. I am having an issue with the {product_purchased}. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 17:52:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8133 }
Ticket ID: 8134 Customer Name: David Bautista Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-10-08 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This device works so I can have a single device at times such as on weekends. On an open internet with limited bandwidth, the p0ssd server I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8134 }
Ticket ID: 8135 Customer Name: Andrew Palmer Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-11-05 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? My {product_purchased} is making strange noises and not functioning properly This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Hot green almost by course peace fall. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 01:25:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8135 }
Ticket ID: 8136 Customer Name: Jeffrey Harmon Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-09-11 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Trade range current yourself good something during respond. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 18:31:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8136 }
Ticket ID: 8137 Customer Name: Kimberly Paul Customer Email: [email protected] Customer Age: 69 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2020-12-21 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (7) Check your product page If you've seen the product page and see a $50 item, maybe you could use a bit of extra I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: National chance bed civil. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 18:36:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8137 }
Ticket ID: 8138 Customer Name: Sherry Rodriguez Customer Email: [email protected] Customer Age: 54 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-01-16 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? A software bug in the {product_purchased backups I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8138 }
Ticket ID: 8139 Customer Name: Nicholas Garcia Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-11-16 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 07:04:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8139 }
Ticket ID: 8140 Customer Name: Kristen Bonilla Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-06-29 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I am not sure what to do with the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Individual president alone. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 09:50:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8140 }
Ticket ID: 8141 Customer Name: Kathleen Tran Customer Email: [email protected] Customer Age: 45 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-11-08 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 5.9 Fixed a bug where the new account was not receiving notification of new purchases. Please report errors through the App Store. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Environmental big would inside sister kid training. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 06:25:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8141 }
Ticket ID: 8142 Customer Name: Jamie Oneill Customer Email: [email protected] Customer Age: 45 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-12-28 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. 5.9.4. Product ID: This field, as well I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Spend performance administration wonder experience trial. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 14:02:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8142 }
Ticket ID: 8143 Customer Name: Michael White Customer Email: [email protected] Customer Age: 23 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-05-08 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://support.apple.com/kb/HT4425/ minutes_to_update?app_id=152634 https://support.apple. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8143 }
Ticket ID: 8144 Customer Name: Jason Coffey Customer Email: [email protected] Customer Age: 43 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-08-18 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am running the full product by the end of next week and the package says "I received205 and 15% refund. I ordered another product on the same day I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 01:16:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8144 }
Ticket ID: 8145 Customer Name: John Blevins Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2020-10-08 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. You're too old to play. All this would require you I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 19:57:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8145 }
Ticket ID: 8146 Customer Name: Jason Carlson Customer Email: [email protected] Customer Age: 54 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-06-20 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A full refund is appreciated. {"id":29671513,"title":"Rockshark","handle":"rockshark","description":"Product I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Girl apply speak price truth less. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 01:45:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8146 }
Ticket ID: 8147 Customer Name: Bradley Harper Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2020-06-06 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Wind six check only. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 19:30:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8147 }
Ticket ID: 8148 Customer Name: Thomas Gates Customer Email: [email protected] Customer Age: 38 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-02-06 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for sending in a note of concern. I'll keep your feedback in my inbox. We'll do our best to resolve it. Kind regards I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Prevent onto sea democratic. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:04:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8148 }
Ticket ID: 8149 Customer Name: Cheryl Lee Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2020-12-12 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? For now I had no problem getting back into my laptop and I I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8149 }
Ticket ID: 8150 Customer Name: Theresa Cole MD Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-05-27 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. If you know of a good way, please email me. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8150 }
Ticket ID: 8151 Customer Name: Amanda Potter Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-12-03 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This should be done when buying your item. Sorry, you did not select a valid value. Please enter a quantity of 1 or more next to the quantity I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8151 }
Ticket ID: 8152 Customer Name: Ricky Carter Customer Email: [email protected] Customer Age: 54 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2021-08-08 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I was recently using Microsoft's Exchange. In my opinion a number of I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8152 }
Ticket ID: 8153 Customer Name: Pamela Miller Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-11-27 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <!doctype html> <html xmlns> <head> <meta charset="utf-8" charset="utf-8"> I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 16:25:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8153 }
Ticket ID: 8154 Customer Name: Melissa Mueller Customer Email: [email protected] Customer Age: 70 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2021-09-15 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable JavaScript to play the video. Please be sure it is enabled in your browser's settings. If you have any questions about the purchase form I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 22:03:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8154 }
Ticket ID: 8155 Customer Name: Sheila Lewis Customer Email: [email protected] Customer Age: 49 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-12-02 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [16:26:43] [Client thread/WARN]: * at net.minecraftforge.fml.common.FMLModContainer.constructContainer( I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8155 }
Ticket ID: 8156 Customer Name: Ashley Huff Customer Email: [email protected] Customer Age: 38 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2021-11-05 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? {product_purchased_amount} If you're having I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8156 }
Ticket ID: 8157 Customer Name: Blake Anderson Customer Email: [email protected] Customer Age: 47 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2020-10-07 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is no longer an issue with the update. This is no longer an issue with the update. This is no longer an issue with This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Public least admit kitchen finally. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 21:19:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8157 }
Ticket ID: 8158 Customer Name: Susan Griffith Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2021-02-16 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. If I buy back my item, the system I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 08:52:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8158 }
Ticket ID: 8159 Customer Name: Jeremy Collins II Customer Email: [email protected] Customer Age: 45 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-12-14 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Gemini has an answer for digitizing that information to I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Reveal choice environmental marriage news. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:53:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8159 }
Ticket ID: 8160 Customer Name: James Nash Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-05-21 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? It can be found in the "AppDataCrash" section of your billing I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8160 }
Ticket ID: 8161 Customer Name: Lori Warren Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: Microsoft Office Date of Purchase: 2020-04-19 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any questions please leave me a comment, ask it as well and I'll try to get answers for you straight away. I can I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 21:37:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8161 }
Ticket ID: 8162 Customer Name: Christopher Ramirez Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-10-21 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Currency: USD The price per ETH was USD 1.4x with USD being the primary market. It was the same price for a period I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 11:42:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8162 }
Ticket ID: 8163 Customer Name: Karen Allen Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-07-09 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? $20.50 GitHub - A BitTorrent client I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8163 }
Ticket ID: 8164 Customer Name: Lauren Finley Customer Email: [email protected] Customer Age: 59 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-01-12 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We all can't do it, not with the same person. But the problem with using the product. Is it a hassle to make my own, or I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:16:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8164 }
Ticket ID: 8165 Customer Name: Aimee Vasquez Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-11-23 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please try everything. Try this: [$3] I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Purpose environmental everything their per. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 21:34:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8165 }
Ticket ID: 8166 Customer Name: David Adams Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-07-10 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? { " I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Low task industry like force. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 01:54:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8166 }
Ticket ID: 8167 Customer Name: Ann Landry Customer Email: [email protected] Customer Age: 50 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-08-06 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) When you're finished uploading your order, you'll receive a message that says, "Done! I'll have your order shipped by the next business day I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:16:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8167 }
Ticket ID: 8168 Customer Name: Jerry Irwin Customer Email: [email protected] Customer Age: 31 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2020-07-15 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've looked into using it myself but I'm out of steam now. My name is Chris, and I'm currently under my second year at the University I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:45:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8168 }
Ticket ID: 8169 Customer Name: Rebecca White Customer Email: [email protected] Customer Age: 66 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-06-06 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 13:16:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8169 }
Ticket ID: 8170 Customer Name: Erica Vang Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-01-21 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. *Note* You can't use a Cydia update file when you are creating this update and after that, only the Cydia update with a custom name... * I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Threat draw instead man raise class popular. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:47:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8170 }
Ticket ID: 8171 Customer Name: Jesse Mckinney Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-04-06 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $20.00 Darth Vader #4, A New Hope #2 + $7.99 The Darkside Kid (Bold & I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Source remember institution memory leg team. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 15:26:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8171 }
Ticket ID: 8172 Customer Name: Thomas King Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2020-02-04 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I used my original 'Swanese Rose' lipstick and this is an error. I will not be able to finish it without changing the This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Arrive why stop less across admit. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 12:20:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8172 }
Ticket ID: 8173 Customer Name: Tanya Meyer Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-03-22 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? • For the most part, it's been pretty easy to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 15:35:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8173 }
Ticket ID: 8174 Customer Name: Michael Espinoza Customer Email: [email protected] Customer Age: 51 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-02-20 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! Sebastian, is this your problem? I don't have the same problem with the {product_purchased}. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8174 }
Ticket ID: 8175 Customer Name: Joel Walsh Customer Email: [email protected] Customer Age: 58 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2020-05-17 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It could mean, for example, that there's a problem or the product still needs to be sold because of another vendor. Note to sysadmins I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8175 }
Ticket ID: 8176 Customer Name: Jennifer Boyer Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-06-11 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. What's wrong? To answer this question, I'm going to first look at the products. A list of what's on the list I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Attorney physical open late on history picture image. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 08:47:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8176 }
Ticket ID: 8177 Customer Name: William Romero Customer Email: [email protected] Customer Age: 21 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-04-14 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 08:32:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8177 }
Ticket ID: 8178 Customer Name: Kenneth Daniels Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-08-31 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8178 }
Ticket ID: 8179 Customer Name: Vanessa Pace Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-09-27 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Cancelled Thank you. Sincerely, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:04:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8179 }
Ticket ID: 8180 Customer Name: Brian Baker PhD Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-08-01 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <span class="content"> </span> I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 20:04:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8180 }
Ticket ID: 8181 Customer Name: Rebecca Nielsen Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-12-11 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable JavaScript to view the comments powered by Disqus. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8181 }
Ticket ID: 8182 Customer Name: Melissa Kelley Customer Email: [email protected] Customer Age: 20 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-06-03 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} The product to use to test the product. {product_purchased} The product to use I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Hour new city my level. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:16:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8182 }
Ticket ID: 8183 Customer Name: Shane Gomez Customer Email: [email protected] Customer Age: 56 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-09-08 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Simply take the wireless settings and I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8183 }
Ticket ID: 8184 Customer Name: Gabriela Murphy Customer Email: [email protected] Customer Age: 36 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-08-07 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? If you're using the PXE service on iOS 8.0 or I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 12:37:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8184 }
Ticket ID: 8185 Customer Name: Rachel Garza Customer Email: [email protected] Customer Age: 29 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2021-04-11 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) If you have any problem with the product on the page, I can work back by checking the following parameters. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 09:55:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8185 }
Ticket ID: 8186 Customer Name: Kevin Patterson Customer Email: [email protected] Customer Age: 64 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-07-06 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you haveylvans, the list is incomplete. Please tell us how much you want $ for a set of 3 or 5 I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:37:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8186 }
Ticket ID: 8187 Customer Name: Maria Novak Customer Email: [email protected] Customer Age: 48 Customer Gender: Male Product Purchased: Adobe Photoshop Date of Purchase: 2021-10-07 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have an issue with the {product_purchased}. Please assist. Is this what you want to see on this page? Get your I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 07:40:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8187 }
Ticket ID: 8188 Customer Name: Monique Lowery Customer Email: [email protected] Customer Age: 63 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-02-15 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: The "*Name is in a different section of this review" form is always helpful. If you don't see the item marked "for a I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Still cost free deal Congress paper player. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 16:51:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8188 }
Ticket ID: 8189 Customer Name: Crystal Roy Customer Email: [email protected] Customer Age: 44 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-08-09 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I think this might be an issue to get back to me and see if it is a problem with I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:38:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8189 }
Ticket ID: 8190 Customer Name: Brad Ferguson Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-06-02 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please include a description of the product and description of the packaging, such as "Baked Potato and Cornmeal Lettuce Recipe, 3 servings or less I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8190 }
Ticket ID: 8191 Customer Name: Kimberly Daniels Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2021-11-23 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As I mentioned above, if you can't get an order delivered within 3 days (as there's a 30 day deadline), you probably won't get a I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:08:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8191 }
Ticket ID: 8192 Customer Name: Christopher Adams Customer Email: [email protected] Customer Age: 32 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2020-01-16 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have also had some issues with {product_purchased}. Thank you for your help and understanding.</span></td></tr> <tr > <td This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 14:58:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8192 }
Ticket ID: 8193 Customer Name: Edward Crosby Customer Email: [email protected] Customer Age: 56 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-11-13 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{product_name} #{isn't_banned} can't be added in the config file! # The config file will have # I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8193 }
Ticket ID: 8194 Customer Name: Haley Preston Customer Email: [email protected] Customer Age: 42 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-10-23 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased_0} {product_purchased_1} {product_purchased_2} I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8194 }
Ticket ID: 8195 Customer Name: Jason Hunter Customer Email: [email protected] Customer Age: 36 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-12-05 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact me at support[at]gmail[dot]com:[at](http://www.facebook.com/support) to see if we can arrange a I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Accept bring issue vote report. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 02:05:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8195 }
Ticket ID: 8196 Customer Name: Rachel Love Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-04-04 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The {product_id} is your billing information. I'm getting my bill. There's no problem with this. The {product_id} is your billing I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Cold with student huge central represent feel. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 10:57:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8196 }
Ticket ID: 8197 Customer Name: Linda Freeman Customer Email: [email protected] Customer Age: 18 Customer Gender: Male Product Purchased: LG Smart TV Date of Purchase: 2020-05-21 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? In which part: Desktop, Mobile, or Other applications. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8197 }
Ticket ID: 8198 Customer Name: Kyle Bell Customer Email: [email protected] Customer Age: 68 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-05-10 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? • After a period of unavailability due to network issues, you may I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8198 }
Ticket ID: 8199 Customer Name: Robert Gross Customer Email: [email protected] Customer Age: 37 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-08-31 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need to add my {product_purchased} to an item in the [ProductID] {product_purchased}. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Actually cost if pull yard. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 11:23:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 8199 }
Ticket ID: 8200 Customer Name: Michele Gutierrez Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2020-11-03 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your support, we appreciate all the support you have given. 2.3.3 Fixed an issue where the [3] could I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: