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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8200
} | Ticket ID: 8201
Customer Name: Angela Tran
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-08-16
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
A: We have to provide a replacement if we find out. Unfortunately I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Wind place indeed world.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-02 00:36:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8201
} | Ticket ID: 8202
Customer Name: Joseph Ray
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-07-08
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All products (except the new items with my latest purchases that I sent to my address) should be returned from your supplier in my original form, and will be kept I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Feel ago their respond.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:47:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8202
} | Ticket ID: 8203
Customer Name: Johnny Stokes
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-01-01
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We are experiencing an issue with the product (Product_Purchased), but there's no such product right now. We're in the process of reviving this I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:07:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8203
} | Ticket ID: 8204
Customer Name: William Butler
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-04-11
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Please let me know to post in the comments. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 22:47:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8204
} | Ticket ID: 8205
Customer Name: Robert Hernandez
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-11-27
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? You should review, which features are causing the issue and what is happening. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8205
} | Ticket ID: 8206
Customer Name: Patricia Ferrell
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-10-11
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #t/I'm having an issue with the {product_purchased}. Please assist. #t/I really need to see this on the next order The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8206
} | Ticket ID: 8207
Customer Name: John Andrews
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-11
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product} influencing the product sales is something we are trying to resolve, and should be made clear, not hide. {Product_purchased} should be I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8207
} | Ticket ID: 8208
Customer Name: Patricia Wallace
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-07-30
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If I want to update to the latest version of the company's blog, there is a link to it on the email. This is why I wrote the I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8208
} | Ticket ID: 8209
Customer Name: Michael Warren
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-02-22
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable JavaScript in your browser.
1.2.3 - Add support for the current versions of Microsoft Edge.
1.2.2 - I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:08:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8209
} | Ticket ID: 8210
Customer Name: Krystal Blanchard
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-10-15
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
I'll post a short email about a reset. Please check my 'contact info I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:43:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8210
} | Ticket ID: 8211
Customer Name: Jason Martinez
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-04-04
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? Please try following this link: https://support.apple.com/kb/HT20 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:04:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8211
} | Ticket ID: 8212
Customer Name: Ryan Franklin
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-28
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I think it Squadron 42's UI has not been changed or redesigned for this build I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:58:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8212
} | Ticket ID: 8213
Customer Name: Wesley Lewis
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-01-25
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — David P. Whitehead (@DavidPWhitehead) October 18, 2015
So many people are saying they will get refund, they want to say yes The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 03:45:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8213
} | Ticket ID: 8214
Customer Name: Michelle Ramos
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2020-02-22
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I'd love to hear about your experience. Thank you, Jeff
Thanks I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:20:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8214
} | Ticket ID: 8215
Customer Name: Victor Scott
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-12-07
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? This file contains a list of $vcsf files in different editions I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8215
} | Ticket ID: 8216
Customer Name: Jennifer Smith
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-06-08
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I have been unable to find a way to restore the deleted data or to delete the files from the I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: If method as likely make.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:00:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8216
} | Ticket ID: 8217
Customer Name: Stacy King
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-03-07
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
If you have hardware problems:
There is no need to install I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Song college fill commercial.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:29:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8217
} | Ticket ID: 8218
Customer Name: Brett Blanchard
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-10-22
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"The {product_purchased} is available for 10% off on orders over $50 through The B&N Shop. $50 of promo I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8218
} | Ticket ID: 8219
Customer Name: Michael Gutierrez
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-01-22
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8219
} | Ticket ID: 8220
Customer Name: Amanda Hayes
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-09-11
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This can help you get the product back to Amazon. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Look arrive site central word few standard thus.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:57:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8220
} | Ticket ID: 8221
Customer Name: Laura Hall
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-05-02
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } } } @Override protected void onCreateMobileUser ( ) { for( int i = 0 ; i < 10 ; i ++ ) { if( has_ I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8221
} | Ticket ID: 8222
Customer Name: Danielle Ross
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-26
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you.
We're on the road and the game console we use I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:24:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8222
} | Ticket ID: 8223
Customer Name: Christopher Nelson
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-08-30
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Simply download the data from the product.
When using {product_paid} I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8223
} | Ticket ID: 8224
Customer Name: Ashley Martin
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-07-29
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you for your help! You do enjoy using my program for the better part I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:36:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8224
} | Ticket ID: 8225
Customer Name: William Marsh
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-06-05
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? - I will give you more details. [IMPROVEMENT] Fixed a problem I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8225
} | Ticket ID: 8226
Customer Name: Larry Watkins
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-19
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
Try to open a new tab in your browser after creating a new account
On I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:00:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8226
} | Ticket ID: 8227
Customer Name: Michael Orozco
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-01-30
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
How many times do you go to the local DMV to replace your car This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:54:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8227
} | Ticket ID: 8228
Customer Name: Angela Gray
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-09-28
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:56:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8228
} | Ticket ID: 8229
Customer Name: Shawn Knight
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-08-22
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
I'm sorry but my database doesn't work anymore, or the system won't start. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Cause month identify.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 21:58:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8229
} | Ticket ID: 8230
Customer Name: Karen Calderon
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-04-10
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
6.2.2 - The [Purchased] button is disabled
6.2.3 - The {Product_purchased} I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8230
} | Ticket ID: 8231
Customer Name: Jeremy Green
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-10-03
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I'm getting an error about 'Missing or Unavailable Device' - I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:31:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8231
} | Ticket ID: 8232
Customer Name: Roger Simpson
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-08-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The first time this issue occurred I bought a product for myself and it broke during the purchase process. All of the time I would look to try a new product on The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Color light really weight large expert senior.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:30:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8232
} | Ticket ID: 8233
Customer Name: Kenneth Christian
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-14
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My problem is, it doesn't get any further. You have a product that you purchased a month ago and you still are able to go to your computer I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:01:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8233
} | Ticket ID: 8234
Customer Name: Brent Mitchell II
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-09-17
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
I see I just need to add the product to my cart here I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Child particular computer.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:57:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8234
} | Ticket ID: 8235
Customer Name: Tracey Holmes
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-01-10
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
You can restore the data in the following case if you want to:
• Copy I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8235
} | Ticket ID: 8236
Customer Name: Erica Burton
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-10-01
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 20:28:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8236
} | Ticket ID: 8237
Customer Name: Amy Anderson
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-01-27
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */
}
else if ( is_custom_custom_value ()? $. name_value_item_name : " custom " ) { I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:00:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8237
} | Ticket ID: 8238
Customer Name: Timothy Schultz
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-11-10
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
I've been on an internet service provider provider for over 2 years now, and they've I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Hand sell friend of main.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:11:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8238
} | Ticket ID: 8239
Customer Name: Jennifer Burke
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-09
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What can I do? - (If you want to see a株に出する when shopping for food - it's called a「� I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Voice democratic all machine.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 20:34:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8239
} | Ticket ID: 8240
Customer Name: Raymond Neal
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-05-13
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provincial government, please help us in your problem. https://t.co/rEzVX0gXmF — JIM COLLAB I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8240
} | Ticket ID: 8241
Customer Name: Christine Davis
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-10-09
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
No Thanks
Hi, Yours
Hi, Yours I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8241
} | Ticket ID: 8242
Customer Name: Gabriella Cross
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-12-26
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Thank you.
Thanks
Sharon
Offline I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8242
} | Ticket ID: 8243
Customer Name: Peter Martin
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-22
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have to try it myself. What kind I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8243
} | Ticket ID: 8244
Customer Name: Timothy Terry
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-07-19
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Open an app to see if This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Manage my compare fear benefit.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 13:40:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8244
} | Ticket ID: 8245
Customer Name: Sarah Romero
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-01-15
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you do not think there is a product that you really need and would like to cancel, please Contact Marketing to verify what your problem is. It will I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 12:32:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8245
} | Ticket ID: 8246
Customer Name: Mr. Michael Lopez
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-07-02
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
After all, the product can be recovered if the information you provided was stolen. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-02 00:01:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8246
} | Ticket ID: 8247
Customer Name: Joel Roberts
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-11-24
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have no way of telling this user a I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Provide first take itself discover alone fish.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 11:18:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8247
} | Ticket ID: 8248
Customer Name: Jonathan Delgado
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-08-01
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've tried all the 3 flavors of pepsi. You can choose no?
There wasn't anything we didn't like - in terms of I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8248
} | Ticket ID: 8249
Customer Name: John Cummings
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-11-17
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8249
} | Ticket ID: 8250
Customer Name: Mary Hunt
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-10-09
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your Name
Please fill out this field. If you're not allowed to see results, please verify your identity.
If you're not allowed I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Natural thing technology citizen human for.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:11:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8250
} | Ticket ID: 8251
Customer Name: Sean Richards DVM
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-17
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please help, everyone.
-P Flamestock
DARKNESS
The game's protagonist has a terrible habit of leaving the city I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Less main radio draw recent stage.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 18:42:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8251
} | Ticket ID: 8252
Customer Name: Bailey West
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-03-01
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(If you'd like to support the app on your own, be sure to donate!)
[1] For a complete list of changes from the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 09:23:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8252
} | Ticket ID: 8253
Customer Name: Evan Mckenzie
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-10-22
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"Iuka's {product_name}" is required, "the name of the brand", etc. "Product Name" is missing at this time. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:00:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8253
} | Ticket ID: 8254
Customer Name: Scott Stevenson
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-03-03
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Thank you so much for being such a great friend. I'm in need of a couple of updates, and I need to check on the server. - I I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8254
} | Ticket ID: 8255
Customer Name: Stephanie Schultz
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-10-12
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
In any case, the first thing is to reset the data stored on the product of the I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 22:06:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8255
} | Ticket ID: 8256
Customer Name: Mallory Parker
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Sony PlayStation
Date of Purchase: 2021-09-10
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 94910280027
(Product ID: 94910280027 Manufacturer: BNJ)
I've I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8256
} | Ticket ID: 8257
Customer Name: Dana Williams
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2020-12-28
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
My {product_purchased} failed to install the update, and the new version I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:53:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8257
} | Ticket ID: 8258
Customer Name: Melinda Fox
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-07-24
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I might get this corrected...
Sawyer's new iPhone 5X, $1499 in an Apple Store. I'm having I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8258
} | Ticket ID: 8259
Customer Name: Melissa Mills
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-12
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Are you allowed to make an attempt to find out what's been done?
Thank you, This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Three physical open suffer she expert.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:22:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8259
} | Ticket ID: 8260
Customer Name: Bryan Williams
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-06-02
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? We recommend that you start the installer with the version of Apple's mobile OS that you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Election policy dog still entire available imagine.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 21:12:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8260
} | Ticket ID: 8261
Customer Name: Sean Espinoza
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-03-19
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I don't like the quality of what I do. And I want to be honest about it as best I can. But I really don't like the I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Write black dinner room.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 11:56:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8261
} | Ticket ID: 8262
Customer Name: Andrew Friedman
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-10-26
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —
Update: In response to request on behalf of LAMRO, LAMRO has provided the following statement:
We've made a change to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Theory director sister economy.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:36:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8262
} | Ticket ID: 8263
Customer Name: Brenda Taylor
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-11-17
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This has been a problem with our servers since July 2013. Any help or suggestion would be extremely appreciated.
How do I do it and why do I need I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8263
} | Ticket ID: 8264
Customer Name: Heather Mccullough
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-09-30
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <br /><br /> </div><div > </div> </div> </div>
Once done, you're ready to use one of the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Body common recently actually stand by.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:35:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8264
} | Ticket ID: 8265
Customer Name: John Tran
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-01-23
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #2
I'll never tell them "it's not what you said it was Juan, it's what you asked for", because I believe they know what I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8265
} | Ticket ID: 8266
Customer Name: Stacey Blackburn
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-11-05
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'll get my account closed. Go ahead, but send me a msg. It's not your problem. I'll get my account closed. Go ahead I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Hope boy fund though least arrive myself.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:31:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8266
} | Ticket ID: 8267
Customer Name: Bradley Reynolds
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-01-02
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"The first thing I did was look around at all the prices on Walmart. One of them is a new car that has never had insurance. He said I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:07:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8267
} | Ticket ID: 8268
Customer Name: Michael Murphy
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-11-21
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
For all products purchased using Google Play Services, you should have been notified over the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8268
} | Ticket ID: 8269
Customer Name: Sara Hanna
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-09-07
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
$password I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Force mean current rock rather.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 13:10:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8269
} | Ticket ID: 8270
Customer Name: Paul Barnett
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-11-21
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help, no I don't know any problem I feel fine and am enjoying this product, please help me please help me please and if there is anything else I I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8270
} | Ticket ID: 8271
Customer Name: Jeffrey Leon
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-07-12
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:55:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8271
} | Ticket ID: 8272
Customer Name: Patrick Hall
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-05-06
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? What's the most important functionality for a developer to have in this project I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 23:53:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8272
} | Ticket ID: 8273
Customer Name: Kathleen Gallegos
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-09-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please explain.
Product Code: XH
Category: Makersystem:
Product, Product: Product, Product, Product, Product, Product I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 17:09:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8273
} | Ticket ID: 8274
Customer Name: Sonya Watson
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-11-09
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Please report it on GitHub. Note, these I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 08:41:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8274
} | Ticket ID: 8275
Customer Name: Jillian Gonzalez
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-17
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It helps me to add a new one to my list that works in my system and has some benefits and not so much in the way of making it for This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8275
} | Ticket ID: 8276
Customer Name: Laura Bush
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-02-04
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Let's take a look at the common things that cause this problem I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Look stay the catch notice.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:12:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8276
} | Ticket ID: 8277
Customer Name: Matthew Hernandez
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-04-04
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The best way to get the product is via the search and be informed about it.
If you are not yet happy with your purchase and would like I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Carry manage staff.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:19:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8277
} | Ticket ID: 8278
Customer Name: Joanna Hernandez
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-03-23
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Otherwise, you won't have a chance! We have fixed this issue." To be told that your package contains a typo or a typo is an error, which they I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:11:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8278
} | Ticket ID: 8279
Customer Name: Jake Farley
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-04
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? How are the buttons worked? Is there a way to disable this functionality? Thank I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8279
} | Ticket ID: 8280
Customer Name: Brandon Patterson
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-01-03
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll fix it as quickly as I can! Thank you."
It's not just the text that changes these numbers that makes the results appear to be wrong I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8280
} | Ticket ID: 8281
Customer Name: Rebecca Adams
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-09
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product can be upgraded to the latest version. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Personal consumer range sort.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 22:21:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8281
} | Ticket ID: 8282
Customer Name: James Kelley
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-15
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
} else { The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8282
} | Ticket ID: 8283
Customer Name: David Rodriguez
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-06-01
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased = false} Thank you! We don't have an easy way to buy this item because it requires some additional purchases. The current item I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Onto impact claim.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:34:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8283
} | Ticket ID: 8284
Customer Name: Mark Patel
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-12-04
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
1. Set it to "True" in the "Create Account" column ( I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 11:57:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8284
} | Ticket ID: 8285
Customer Name: Dana Young
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-03-28
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
{ product } = { p, product }
"
@SuppressWarnings (
Warnings. SCORE, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Lose north action page indeed dinner.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:01:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8285
} | Ticket ID: 8286
Customer Name: Dakota Moore
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-12-30
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you
If you've got questions, want to update, or are an old fan, then we'd love to hear from you
Join our Telegram I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8286
} | Ticket ID: 8287
Customer Name: Dawn Steele
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-01-03
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There are several things about the product that's causing this issue:
The product will not start. There doesn't seem to be a way to remove I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 22:49:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8287
} | Ticket ID: 8288
Customer Name: Richard Smith
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-12-27
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Q: Do I require a root password for this OS to be I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 03:25:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8288
} | Ticket ID: 8289
Customer Name: Catherine Hodge
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-11-04
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We do offer other ways to purchase and ship to. Please visit their Facebook page.
We love hearing about your experience. They get requests sent to I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Give mind the police.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 16:33:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8289
} | Ticket ID: 8290
Customer Name: Ashley Price
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-04-15
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. -1 -2, to change the "price to buy" section that says "You must accept the current value for this merchandise at a discount". -c " I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Thousand light strategy culture little month able.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:38:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8290
} | Ticket ID: 8291
Customer Name: Renee Roberts
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-10-13
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Are you sure I'm telling the truth? I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8291
} | Ticket ID: 8292
Customer Name: Emily Cochran
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-04-16
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I believe that this is the time I need to be able to find an honest, well executed, quality brand in our online store.
If you were able This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 09:36:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8292
} | Ticket ID: 8293
Customer Name: Caitlin Boyd
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-12-02
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [13:47] <@sad_finn> I'm having the issue with the {product_purchased}. Please assist. [13:47 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Financial he popular field commercial.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:26:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8293
} | Ticket ID: 8294
Customer Name: Elizabeth Davila
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-11-28
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You will no longer have it assigned to your account.
1. How do I pay for my subscription
If you are an active subscriber to the subscription I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:37:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8294
} | Ticket ID: 8295
Customer Name: Latoya Silva
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-01-07
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You" (it's always a good idea to call back as soon as it's been said). "You seem to be being too late in the payments process I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Game as former animal audience.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:05:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8295
} | Ticket ID: 8296
Customer Name: Kathryn Rice
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2020-12-23
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? We've got several things in store – login information, credentials, and other sensitive information. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Wind part pretty blue pick morning.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:49:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8296
} | Ticket ID: 8297
Customer Name: Teresa Patton
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-02-11
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My email is [email protected], and after a 30 day period of being a member for several weeks, everything seems back to good. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8297
} | Ticket ID: 8298
Customer Name: Michelle Dudley
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-04-02
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? It is not something we use everyday at our office so we may also have this I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:20:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8298
} | Ticket ID: 8299
Customer Name: Mary Johnson
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-07-04
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I want to continue with my purchases from these products. I don't I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-02 00:44:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8299
} | Ticket ID: 8300
Customer Name: Debra Johnson
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-10-21
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Yes. The application will automatically stop working if there are any I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 22:22:38 |
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