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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8400
} | Ticket ID: 8401
Customer Name: Janet Chan
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-07-16
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have another package which contains a.jsp file in my "user.json" folder, and the code. It does nothing.
" I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Event husband water decision.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:29:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8401
} | Ticket ID: 8402
Customer Name: Melissa Padilla
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-03-10
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:02:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8402
} | Ticket ID: 8403
Customer Name: Mario Palmer
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-01-07
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
6. Please also support this issue in #sometouch or #droid with your feedback. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:01:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8403
} | Ticket ID: 8404
Customer Name: Michael Brooks
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-02-14
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The following command tries I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8404
} | Ticket ID: 8405
Customer Name: Stephen White MD
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-05-31
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll call you back at the earliest opportunity that I can, preferably after I've received the item. (In Effect since March 1st of this year) -- This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:47:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8405
} | Ticket ID: 8406
Customer Name: George Smith
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-09-20
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click Here to see what's available I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8406
} | Ticket ID: 8407
Customer Name: Tyler Obrien
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-05-26
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3.5.2- We've added support for JSON to your site.
3.5.1 Fixed issues that might come up for you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8407
} | Ticket ID: 8408
Customer Name: Jennifer Cooper
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-11-16
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My name is Justin. I'm a photographer. In 2011 my son was diagnosed with post-traumatic stress disorder and was frighteningly in fear of losing his job." I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:47:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8408
} | Ticket ID: 8409
Customer Name: Michelle Medina
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-19
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — M.G. (@m_geogar) September 21, 2014
When you say "what about my purchase from me" the company might respond I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8409
} | Ticket ID: 8410
Customer Name: Samuel Beard
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2020-09-28
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the next update, we will include that information for all of our users. Thank you for your involvement!
We would like to thank all our customers for I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8410
} | Ticket ID: 8411
Customer Name: Charlene Roth
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-06-08
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
Hi @Bud, the machine I've installed isn't working! I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8411
} | Ticket ID: 8412
Customer Name: John Larson
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-05-15
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your browser does not support Javascript for this article. Please install it yourself. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Manager put north fight game national serve.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:53:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8412
} | Ticket ID: 8413
Customer Name: Roberto Harvey
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-05-15
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It is worth noting that for the product purchased directly from the customer, you might be charged a fee, which is subject to change.
I have I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8413
} | Ticket ID: 8414
Customer Name: Frank Serrano
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-10
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
2. Change the settings to be less fainting or flicker I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8414
} | Ticket ID: 8415
Customer Name: Phillip Griffin
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-02-26
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks." —Giorgio (Gio)
Nuvo. The original Nuo. was "Frozen" and "The Great Gatsby I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Song truth cultural audience trouble American.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:22:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8415
} | Ticket ID: 8416
Customer Name: Erin Reed
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-06-06
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
When you add a new app without changing the way it's created, the I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 08:17:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8416
} | Ticket ID: 8417
Customer Name: Mrs. Melissa Mullins
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-10-08
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <span className="purchasing_details">{{product_purchased.name}}</span></p><p>Your {{product_p I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8417
} | Ticket ID: 8418
Customer Name: Jamie Scott
Customer Email: [email protected]
Customer Age: 26
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-01-25
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
How can I troubleshoot a problem
When running from I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8418
} | Ticket ID: 8419
Customer Name: Ashley Soto
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-01
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
For those of you that are using Ubuntu 24.10, you I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:26:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8419
} | Ticket ID: 8420
Customer Name: Austin Lee
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-24
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The item you are looking for has no matching item and is not currently available...
Sorry, that item could have been acquired in another slot. Please I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Civil other course nature.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 15:40:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8420
} | Ticket ID: 8421
Customer Name: Andrew Smith
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-03-05
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can not receive any compensation. You see this message. Please assist.
I can not accept payment. You see this message. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Hot property or start.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:15:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8421
} | Ticket ID: 8422
Customer Name: Leah Davis
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-03-18
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? It still doesn't explain why I got the error.
My {product_purchased I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8422
} | Ticket ID: 8423
Customer Name: Andrew Taylor
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-05
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. As a test, I went into my computer I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:46:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8423
} | Ticket ID: 8424
Customer Name: Heidi Ware
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-11-28
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </product_purchased> </div> </div>
For each of the 2 items, the product is now available in the selected "inventory". I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Later generation down one still play.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 12:57:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8424
} | Ticket ID: 8425
Customer Name: Dawn Randolph
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-10-16
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What is the difference between CVS and other pharmacies?
CVS's name means "cure" or "safe". Most hospitals and clinics will This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:47:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8425
} | Ticket ID: 8426
Customer Name: Ricardo Gonzalez
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-08-19
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"Just trying to figure out what to do, I have another headache because the next hour is pretty far away," said Tana.
She added I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8426
} | Ticket ID: 8427
Customer Name: Mary Elliott
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-14
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
• If you haven I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Rule role whatever nearly compare evidence while.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 06:18:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8427
} | Ticket ID: 8428
Customer Name: John Hensley
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-04-18
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you're unsure about the value of your item, click "Submit" with your purchase details, including your name and your name's e-mail address I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Important get include establish decision.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:01:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8428
} | Ticket ID: 8429
Customer Name: Shelby Macdonald
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-06-24
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? graft one device over another if I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8429
} | Ticket ID: 8430
Customer Name: Amy Atkins
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-04-17
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing an issue like this.
I have an issue on a product so I just tried the app and it seems the product is stuck in the app I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8430
} | Ticket ID: 8431
Customer Name: Joshua Villanueva
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-05-11
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
I don't have a problem with getting a specific package name. I can use any package I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Contain drop professor.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 13:03:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8431
} | Ticket ID: 8432
Customer Name: Amy Gross
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-02-09
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The main thing to do is to remove the screen and turn off all the external I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8432
} | Ticket ID: 8433
Customer Name: Yolanda Miller
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-01-22
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
Thank you for your time!
P.S -- Please keep I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Off budget pull nearly.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 07:25:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8433
} | Ticket ID: 8434
Customer Name: Courtney Carter
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-02-03
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :)
As with all this, we're giving away a free, 100% 1% X Marks! Giveaway is open till 8PM PST 1/22 I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8434
} | Ticket ID: 8435
Customer Name: Cristina Potter
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-03
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If this isn't the firstocating a copy of a non-working product, please let us know as soon as possible. The only solution we have to I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Bad administration prepare experience fall affect information.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 23:39:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8435
} | Ticket ID: 8436
Customer Name: Brandi Willis
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-09-25
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
Let's try the solution. I This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Mind ask amount huge late.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 23:30:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8436
} | Ticket ID: 8437
Customer Name: Rhonda Green
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-01
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please add 1 to your checkout price. If it's only $4.99 it'll sell out. We do not want to keep out-of-date. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:58:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8437
} | Ticket ID: 8438
Customer Name: Robert Farley
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-11-08
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 15:52:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8438
} | Ticket ID: 8439
Customer Name: Andrea Bates
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-12-18
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
You should create a $HOME file in your project folder. You can do I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 22:27:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8439
} | Ticket ID: 8440
Customer Name: Christina Crane
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-08-21
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
} else {
return $resource
}
} I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 23:49:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8440
} | Ticket ID: 8441
Customer Name: Margaret Ward
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-04-23
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <product_purchased> - This will allow you to buy the product at the time of checkout. You won't need to contact any retailer. <product I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Space have anything party news.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:17:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8441
} | Ticket ID: 8442
Customer Name: Kari Christensen
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-02-11
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Is the application compatible with other versions of Apache? Any important configuration changes I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Democratic father exist billion.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 12:27:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8442
} | Ticket ID: 8443
Customer Name: Jennifer King
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-06
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thanks in advance!
I agree that my email address is valid, but I can't find I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:29:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8443
} | Ticket ID: 8444
Customer Name: Michelle Silva
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-02-26
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
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* Your Account ID: The I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 19:44:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8444
} | Ticket ID: 8445
Customer Name: Natasha Donovan
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's not in our price range and it won't let you charge your order at an drainage rate more than $8 - $10.00 then ask for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8445
} | Ticket ID: 8446
Customer Name: Debbie Buchanan
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-16
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: I've added $40,000 in cash at the event. I didn't know that would have happened because the company didn't release anything on I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8446
} | Ticket ID: 8447
Customer Name: Steven Brown
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-03-14
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $20 / 100 / 1000 / 5G / 0H The XS is a small company that has a very good relationship with HTC in the last 7 years. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:42:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8447
} | Ticket ID: 8448
Customer Name: Devin Parsons
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-12
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
In order to remove the screen, just remove all the components, except I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:00:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8448
} | Ticket ID: 8449
Customer Name: Reginald Kaiser
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-12-29
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
I have the Windows Explorer. I found some things I can do I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Speech have officer analysis others as skill.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:13:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8449
} | Ticket ID: 8450
Customer Name: Kyle Roy
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-11-22
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist. - Support - Website - Contact Us
SCHN: 7097 - Website - Contact Us
PREDICTION
You I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:11:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8450
} | Ticket ID: 8451
Customer Name: Joshua Gomez
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-06-16
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Four professional practice let miss.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 01:01:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8451
} | Ticket ID: 8452
Customer Name: Andrew Jones
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-09-16
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1) If you want new (not already installed) software, you may need to use:
1.) Windows 7 Professional.
2.) This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8452
} | Ticket ID: 8453
Customer Name: Craig Forbes
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2020-03-29
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$919 – 1/5 of my $5.25
$919 – 2/$10 of the $5.25
$ I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Interesting show must successful.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:14:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8453
} | Ticket ID: 8454
Customer Name: Paula Vazquez
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-06-20
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
How can I troubleshoot this network problem? What does it look I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Skill expect admit and.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:56:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8454
} | Ticket ID: 8455
Customer Name: Jill Leon
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-03-11
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact us if you can help us. Thank you! I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 12:24:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8455
} | Ticket ID: 8456
Customer Name: Ariel Lee
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
If your network isn't running, you can try
if I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Say position key appear behavior.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 14:15:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8456
} | Ticket ID: 8457
Customer Name: Jackson Strong
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-04-08
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8457
} | Ticket ID: 8458
Customer Name: Amy Goodman
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-11-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For the $199 and $299 shipping, please click on "Purchasing Items" in the menu at the top right of this page. For the $99 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8458
} | Ticket ID: 8459
Customer Name: Adam Nunez
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-28
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I'm having an issue with the {product_purchased}. Please assist. (I'm having an issue with the product_purchased}. Please This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 17:26:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8459
} | Ticket ID: 8460
Customer Name: Shelly Estrada
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-25
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can't help, please call in a few hrs before purchasing.
maritime ipsos.blogspot.com - 1,092 pages - November I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8460
} | Ticket ID: 8461
Customer Name: Trevor Perry
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-08-23
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Your Name should also be included in the account list.
I did not have any data or This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8461
} | Ticket ID: 8462
Customer Name: William Shaw
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-21
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How can I get Help from G&H??
We look for help in many ways. We work diligently to answer customer question. We also follow This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8462
} | Ticket ID: 8463
Customer Name: Shelby Douglas
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-10-21
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You were able to purchase the product at the store.
Please report any problems you can.
Sorry, there are no items for purchase. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-02 00:36:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8463
} | Ticket ID: 8464
Customer Name: Brandon Walsh
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-08-29
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
It seemed that they tried to solve this in an earlier post [1 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8464
} | Ticket ID: 8465
Customer Name: David Todd
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-12-08
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
As always, you can email me at support@laserprint. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8465
} | Ticket ID: 8466
Customer Name: Lori Davis
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-02-22
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sell for 30-35% (I also bought a 2.5mm and I'm getting stuck).
Buy for 80-100% ( The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8466
} | Ticket ID: 8467
Customer Name: Michelle Kelley
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-08-17
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You are using a different browser than the one I'm using. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Eight account century nature kitchen.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 09:44:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8467
} | Ticket ID: 8468
Customer Name: Steven Rodriguez
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-10-16
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't think a product is in the same category as an {product_purchased}, as it wouldn't have been the issue in the case of the I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: We seat culture plan.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 18:28:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8468
} | Ticket ID: 8469
Customer Name: Steven Davis MD
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-06-01
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I'll try my best to fix it now.
I could get a I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 0
} | Customer ID: 752858
Name: Sean
Surname: Rodriguez
Gender: F
Birthdate: 2002-10-20
Transaction Amount: 35.47
Date: 2023-04-03
Merchant Name: Smith-Russell
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 1
} | Customer ID: 26381
Name: Michelle
Surname: Phelps
Gender:
Birthdate: 1985-10-24
Transaction Amount: 2552.72
Date: 2023-07-17
Merchant Name: Peck, Spence and Young
Category: Travel |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 2
} | Customer ID: 305449
Name: Jacob
Surname: Williams
Gender: M
Birthdate: 1981-10-25
Transaction Amount: 115.97
Date: 2023-09-20
Merchant Name: Steele Inc
Category: Clothing |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 3
} | Customer ID: 988259
Name: Nathan
Surname: Snyder
Gender: M
Birthdate: 1977-10-26
Transaction Amount: 11.31
Date: 2023-01-11
Merchant Name: Wilson, Wilson and Russell
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 4
} | Customer ID: 764762
Name: Crystal
Surname: Knapp
Gender: F
Birthdate: 1951-11-02
Transaction Amount: 62.21
Date: 2023-06-13
Merchant Name: Palmer-Hinton
Category: Electronics |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 5
} | Customer ID: 576539
Name: Monica
Surname: Bartlett
Gender: F
Birthdate: 2001-10-20
Transaction Amount: 99.14
Date: 2023-08-24
Merchant Name: Tran, Torres and Joyce
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 6
} | Customer ID: 124681
Name: Thomas
Surname: Shaw
Gender:
Birthdate: 1976-10-26
Transaction Amount: 145.94
Date: 2023-08-30
Merchant Name: Evans, Griffin and Torres
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 7
} | Customer ID: 521807
Name: Kelsey
Surname: Pena
Gender: F
Birthdate: 1968-10-28
Transaction Amount: 161.39
Date: 2023-02-08
Merchant Name: Miller PLC
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 8
} | Customer ID: 504238
Name: Denise
Surname: Porter
Gender: M
Birthdate: 1957-10-31
Transaction Amount: 77.73
Date: 2023-01-12
Merchant Name: Jackson-Morgan
Category: Restaurant |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 9
} | Customer ID: 583532
Name: Alexander
Surname: Richardson
Gender: F
Birthdate: 1974-10-27
Transaction Amount: 142.85
Date: 2023-06-07
Merchant Name: Blake, Mays and Anderson
Category: Clothing |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 10
} | Customer ID: 924841
Name: Kimberly
Surname: Ball
Gender: M
Birthdate: 1976-10-26
Transaction Amount: 928.68
Date: 2023-02-11
Merchant Name: Miller, Walker and Bond
Category: Travel |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 11
} | Customer ID: 123235
Name: Hunter
Surname: Peters
Gender: M
Birthdate: 1971-10-28
Transaction Amount: 387.78
Date: 2023-09-24
Merchant Name: Barker, Ortiz and Cox
Category: Market |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 12
} | Customer ID: 840546
Name: Julie
Surname: Russell
Gender: M
Birthdate: 1968-10-28
Transaction Amount: 142.07
Date: 2023-08-07
Merchant Name: Taylor-Morrow
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 13
} | Customer ID: 516709
Name: Christopher
Surname: Harris
Gender: M
Birthdate: 2004-10-19
Transaction Amount: 107.44
Date: 2023-04-22
Merchant Name: Gonzalez-Hunter
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 14
} | Customer ID: 683760
Name: Amber
Surname: Brown
Gender: M
Birthdate: 2004-10-19
Transaction Amount: 54.31
Date: 2023-04-10
Merchant Name: Underwood-Contreras
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 15
} | Customer ID: 777948
Name: Amy
Surname: Pierce
Gender: F
Birthdate: 1966-10-29
Transaction Amount: 79.57
Date: 2023-01-05
Merchant Name: Rodriguez Ltd
Category: Restaurant |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 16
} | Customer ID: 440706
Name: Elizabeth
Surname: Barnes
Gender: F
Birthdate: 1957-10-31
Transaction Amount: 441.18
Date: 2023-02-28
Merchant Name: Wilson-Zavala
Category: Market |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 17
} | Customer ID: 793150
Name: Chad
Surname: Reese
Gender:
Birthdate: 1962-10-30
Transaction Amount: 475.82
Date: 2023-04-22
Merchant Name: Hughes Inc
Category: Market |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 18
} | Customer ID: 27213
Name: Michelle
Surname: Holden
Gender: M
Birthdate: 1949-11-02
Transaction Amount: 106.26
Date: 2023-05-20
Merchant Name: Morris-Foster
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 19
} | Customer ID: 401993
Name: Steven
Surname: Smith
Gender: M
Birthdate: 1999-10-21
Transaction Amount: 1468.14
Date: 2023-05-14
Merchant Name: Thompson, Lopez and Mason
Category: Travel |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 20
} | Customer ID: 103920
Name: Patrick
Surname: Price
Gender: M
Birthdate: 1977-10-26
Transaction Amount: 40.08
Date: 2023-05-28
Merchant Name: Barber, Williamson and Norman
Category: Clothing |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 21
} | Customer ID: 943548
Name: Daniel
Surname: Pitts
Gender:
Birthdate: 1995-10-22
Transaction Amount: 39.87
Date: 2023-06-01
Merchant Name: Shaw-Elliott
Category: Clothing |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 22
} | Customer ID: 178351
Name: Robert
Surname: Rice
Gender: F
Birthdate: 1993-10-22
Transaction Amount: 151.73
Date: 2023-06-29
Merchant Name: Solis-Washington
Category: Clothing |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 23
} | Customer ID: 615357
Name: Sara
Surname: Michael
Gender: M
Birthdate: 1993-10-22
Transaction Amount: 17.05
Date: 2023-04-17
Merchant Name: Wright Inc
Category: Restaurant |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 24
} | Customer ID: 111696
Name: Anthony
Surname: Miller
Gender:
Birthdate: 1991-10-23
Transaction Amount: 108.3
Date: 2023-06-14
Merchant Name: Nguyen, Patel and Dudley
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 25
} | Customer ID: 6905
Name: Jessica
Surname: White
Gender: M
Birthdate: 1981-10-25
Transaction Amount: 366.56
Date: 2023-02-01
Merchant Name: Berry, Reeves and Best
Category: Market |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 26
} | Customer ID: 291542
Name: Kimberly
Surname: Ross
Gender: M
Birthdate: 1959-10-31
Transaction Amount: 924.23
Date: 2023-03-18
Merchant Name: Pacheco, Sullivan and Jones
Category: Electronics |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 27
} | Customer ID: 517389
Name: Brian
Surname: Jones
Gender: F
Birthdate: 1956-10-31
Transaction Amount: 781.85
Date: 2023-03-30
Merchant Name: Dorsey Inc
Category: Travel |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 28
} | Customer ID: 744599
Name: William
Surname: Contreras
Gender: F
Birthdate: 2003-10-20
Transaction Amount: 1479.49
Date: 2023-04-15
Merchant Name: Fuller, Jones and White
Category: Travel |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 29
} | Customer ID: 726547
Name: Adam
Surname: Hansen
Gender:
Birthdate: 1966-10-29
Transaction Amount: 94.69
Date: 2023-09-13
Merchant Name: Johnson-Campbell
Category: Cosmetic |
{
"dataset_link": "https://www.kaggle.com/datasets/bkcoban/customer-transactions",
"dataset_name": "Customer Transaction Dataset",
"id": 30
} | Customer ID: 485562
Name: Betty
Surname: Atkinson
Gender: F
Birthdate: 1994-10-22
Transaction Amount: 58.97
Date: 2023-09-21
Merchant Name: Freeman, Bush and Zuniga
Category: Cosmetic |
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