inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "I think there is a mistake. I am being charged twice." }
[ { "label": "NEGATIVE", "score": 0.9982157349586487 }, { "label": "POSITIVE", "score": 0.001784282154403627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Why did you charge me extra for withdrawing money?" }
[ { "label": "NEGATIVE", "score": 0.9989964365959167 }, { "label": "POSITIVE", "score": 0.0010035737650468946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Which flat currencies do you support for holding and exchange?" }
[ { "label": "NEGATIVE", "score": 0.9997187256813049 }, { "label": "POSITIVE", "score": 0.0002812643360812217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "I submitted a transaction but it was for the incorrect account." }
[ { "label": "NEGATIVE", "score": 0.9992092251777649 }, { "label": "POSITIVE", "score": 0.0007907694089226425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "What is the most I can top-up?" }
[ { "label": "NEGATIVE", "score": 0.0051955729722976685 }, { "label": "POSITIVE", "score": 0.9948044419288635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise." }
[ { "label": "NEGATIVE", "score": 0.9994466304779053 }, { "label": "POSITIVE", "score": 0.0005534294759854674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
{ "text": "Can you elaborate on why I have an extra charge just for transferring?" }
[ { "label": "NEGATIVE", "score": 0.9981799721717834 }, { "label": "POSITIVE", "score": 0.0018199891783297062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Why is identity verification required?" }
[ { "label": "NEGATIVE", "score": 0.9976924061775208 }, { "label": "POSITIVE", "score": 0.0023076350335031748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?" }
[ { "label": "NEGATIVE", "score": 0.999504804611206 }, { "label": "POSITIVE", "score": 0.000495141139253974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "What currencies can my account be in?" }
[ { "label": "NEGATIVE", "score": 0.9924743175506592 }, { "label": "POSITIVE", "score": 0.0075256782583892345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "The app shows Direct Debit payments that I didn't make" }
[ { "label": "NEGATIVE", "score": 0.9935004711151123 }, { "label": "POSITIVE", "score": 0.006499546114355326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "How do I dispute a debit that I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.9967567920684814 }, { "label": "POSITIVE", "score": 0.0032431608997285366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks" }
[ { "label": "NEGATIVE", "score": 0.8068600296974182 }, { "label": "POSITIVE", "score": 0.1931399554014206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Why can't I see the top up I made?" }
[ { "label": "NEGATIVE", "score": 0.957309365272522 }, { "label": "POSITIVE", "score": 0.04269063100218773 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "Talk me through modifying my details." }
[ { "label": "NEGATIVE", "score": 0.9861723780632019 }, { "label": "POSITIVE", "score": 0.013827651739120483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "My PIN is not working, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9997771382331848 }, { "label": "POSITIVE", "score": 0.00022288104810286313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I would like to exchange currencies on the app. How do I do this?" }
[ { "label": "NEGATIVE", "score": 0.9954977631568909 }, { "label": "POSITIVE", "score": 0.004502196796238422 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "Why was there a fee for paying by card?" }
[ { "label": "NEGATIVE", "score": 0.9992575645446777 }, { "label": "POSITIVE", "score": 0.0007424274226650596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "There is a payment done with my card which i definitely did not do.Never seen that name before." }
[ { "label": "NEGATIVE", "score": 0.989696741104126 }, { "label": "POSITIVE", "score": 0.010303257033228874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "You've incorrectly calculated the exchange rate for my cash withdrawal" }
[ { "label": "NEGATIVE", "score": 0.999589741230011 }, { "label": "POSITIVE", "score": 0.0004103145911358297 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I believe my exchange rate is incorrect" }
[ { "label": "NEGATIVE", "score": 0.9991286396980286 }, { "label": "POSITIVE", "score": 0.0008713293937034905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "For SEPA transfers, what kind of charge will be applied?" }
[ { "label": "NEGATIVE", "score": 0.9965795278549194 }, { "label": "POSITIVE", "score": 0.003420475870370865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "When do i activate auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9959341883659363 }, { "label": "POSITIVE", "score": 0.004065795801579952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "Why was I not able to get cash from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9996386170387268 }, { "label": "POSITIVE", "score": 0.0003613971930462867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card." }
[ { "label": "NEGATIVE", "score": 0.9920271039009094 }, { "label": "POSITIVE", "score": 0.007972887717187405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "How can I move money from my account at a different bank to the account I have at this bank." }
[ { "label": "NEGATIVE", "score": 0.9994595050811768 }, { "label": "POSITIVE", "score": 0.0005405022529885173 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "What is the charge for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9957742691040039 }, { "label": "POSITIVE", "score": 0.004225718788802624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
{ "text": "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?" }
[ { "label": "NEGATIVE", "score": 0.9978048801422119 }, { "label": "POSITIVE", "score": 0.0021951375529170036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "The ATM will not let me get cash, WHY?" }
[ { "label": "NEGATIVE", "score": 0.9880943894386292 }, { "label": "POSITIVE", "score": 0.011905589140951633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?" }
[ { "label": "NEGATIVE", "score": 0.9995909333229065 }, { "label": "POSITIVE", "score": 0.0004090175498276949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "I can't withdraw money" }
[ { "label": "NEGATIVE", "score": 0.0019041580380871892 }, { "label": "POSITIVE", "score": 0.9980958700180054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "The correct amount of cash was not received." }
[ { "label": "NEGATIVE", "score": 0.9970570802688599 }, { "label": "POSITIVE", "score": 0.00294291484169662 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "If I want to get an account for my daughter, can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9994325637817383 }, { "label": "POSITIVE", "score": 0.0005674446001648903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "Why won't you let me name X as a beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9864744544029236 }, { "label": "POSITIVE", "score": 0.013525480404496193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "I can't find how to top up my account with a check. Where is that?" }
[ { "label": "NEGATIVE", "score": 0.9996461868286133 }, { "label": "POSITIVE", "score": 0.00035380906774662435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
{ "text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright." }
[ { "label": "NEGATIVE", "score": 0.05005062371492386 }, { "label": "POSITIVE", "score": 0.9499493837356567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "I was supposed to get a refund but it is not showing up on my card" }
[ { "label": "NEGATIVE", "score": 0.9996049404144287 }, { "label": "POSITIVE", "score": 0.00039500146522186697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "I have a missing refund" }
[ { "label": "NEGATIVE", "score": 0.9996340274810791 }, { "label": "POSITIVE", "score": 0.000365955667803064 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?" }
[ { "label": "NEGATIVE", "score": 0.9977264404296875 }, { "label": "POSITIVE", "score": 0.0022735337261110544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I didn't get a PIN yet. What gives?" }
[ { "label": "NEGATIVE", "score": 0.9947443604469299 }, { "label": "POSITIVE", "score": 0.005255584139376879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "I made a purchase and was charged at the wrong foreign exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9995275735855103 }, { "label": "POSITIVE", "score": 0.00047246538451872766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "I wanted to know about a pending dollar that is on my statement." }
[ { "label": "NEGATIVE", "score": 0.9836788177490234 }, { "label": "POSITIVE", "score": 0.01632121205329895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "What is the handling fee for transfer?" }
[ { "label": "NEGATIVE", "score": 0.9961690306663513 }, { "label": "POSITIVE", "score": 0.0038310044910758734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "What is the way to go about getting a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9982495307922363 }, { "label": "POSITIVE", "score": 0.0017505252035334706 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "I've just got married and want to change my name." }
[ { "label": "NEGATIVE", "score": 0.961105465888977 }, { "label": "POSITIVE", "score": 0.03889451548457146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "My phone was stolen yesterday, can you help me with this?" }
[ { "label": "NEGATIVE", "score": 0.9985126852989197 }, { "label": "POSITIVE", "score": 0.001487313536927104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "My card payment did not go through." }
[ { "label": "NEGATIVE", "score": 0.9994206428527832 }, { "label": "POSITIVE", "score": 0.000579344923608005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Your exchange rates come from where?" }
[ { "label": "NEGATIVE", "score": 0.9963375329971313 }, { "label": "POSITIVE", "score": 0.0036624956410378218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?" }
[ { "label": "NEGATIVE", "score": 0.9994310736656189 }, { "label": "POSITIVE", "score": 0.0005689426907338202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "Which merchants accept this card?" }
[ { "label": "NEGATIVE", "score": 0.994232714176178 }, { "label": "POSITIVE", "score": 0.005767323542386293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Do you allow currency exchanges?" }
[ { "label": "NEGATIVE", "score": 0.9866845011711121 }, { "label": "POSITIVE", "score": 0.013315489515662193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "I do not know where the transaction is." }
[ { "label": "NEGATIVE", "score": 0.9991737008094788 }, { "label": "POSITIVE", "score": 0.000826271076221019 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?" }
[ { "label": "NEGATIVE", "score": 0.99616539478302 }, { "label": "POSITIVE", "score": 0.0038345898501574993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9988865852355957 }, { "label": "POSITIVE", "score": 0.0011134229134768248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I would like to change my name after marriage." }
[ { "label": "NEGATIVE", "score": 0.44990792870521545 }, { "label": "POSITIVE", "score": 0.5500921010971069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "Do you have a list of the cards and currencies supported?" }
[ { "label": "NEGATIVE", "score": 0.9960424304008484 }, { "label": "POSITIVE", "score": 0.003957540728151798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "How long is US delivery?" }
[ { "label": "NEGATIVE", "score": 0.998456597328186 }, { "label": "POSITIVE", "score": 0.0015434302622452378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
{ "text": "At what ATM can I change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.998904287815094 }, { "label": "POSITIVE", "score": 0.0010957664344459772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?" }
[ { "label": "NEGATIVE", "score": 0.9987108111381531 }, { "label": "POSITIVE", "score": 0.0012892085360363126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "My marital status has change, I got to correct my name to reflect that." }
[ { "label": "NEGATIVE", "score": 0.9901924133300781 }, { "label": "POSITIVE", "score": 0.009807595051825047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "The ATM ate my card; how do I get a new one?" }
[ { "label": "NEGATIVE", "score": 0.997300386428833 }, { "label": "POSITIVE", "score": 0.002699589356780052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
{ "text": "What is the number of transactions for one disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985080361366272 }, { "label": "POSITIVE", "score": 0.0014919830719009042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "I haven't received my card." }
[ { "label": "NEGATIVE", "score": 0.9994924664497375 }, { "label": "POSITIVE", "score": 0.0005075322696939111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions." }
[ { "label": "NEGATIVE", "score": 0.9965751767158508 }, { "label": "POSITIVE", "score": 0.003424803726375103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues." }
[ { "label": "NEGATIVE", "score": 0.99052494764328 }, { "label": "POSITIVE", "score": 0.009475044906139374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Can I exchange currency for different types?" }
[ { "label": "NEGATIVE", "score": 0.9960728883743286 }, { "label": "POSITIVE", "score": 0.0039270962588489056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?" }
[ { "label": "NEGATIVE", "score": 0.9997001886367798 }, { "label": "POSITIVE", "score": 0.0002998158161062747 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "may I have a Visa and a Mastercard from you." }
[ { "label": "NEGATIVE", "score": 0.7318958640098572 }, { "label": "POSITIVE", "score": 0.2681041657924652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "The transfer I tried to make failed." }
[ { "label": "NEGATIVE", "score": 0.9997397661209106 }, { "label": "POSITIVE", "score": 0.000260225438978523 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?" }
[ { "label": "NEGATIVE", "score": 0.9994303584098816 }, { "label": "POSITIVE", "score": 0.0005695941508747637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "what is this extra charge for a withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9987894892692566 }, { "label": "POSITIVE", "score": 0.0012105467030778527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "I transferred some money recently and saw a fee on my account, what's that for?" }
[ { "label": "NEGATIVE", "score": 0.9973899722099304 }, { "label": "POSITIVE", "score": 0.002610047347843647 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Why was I charged $1 in a transaction?" }
[ { "label": "NEGATIVE", "score": 0.998603880405426 }, { "label": "POSITIVE", "score": 0.0013960604555904865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "I made a deposit but it is not showing up in my balance." }
[ { "label": "NEGATIVE", "score": 0.9996272921562195 }, { "label": "POSITIVE", "score": 0.00037267853622324765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "Show me the amount of transactions I can do with a disposable card." }
[ { "label": "NEGATIVE", "score": 0.9985133409500122 }, { "label": "POSITIVE", "score": 0.0014866073615849018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
{ "text": "The balance has not been updated." }
[ { "label": "NEGATIVE", "score": 0.9996774792671204 }, { "label": "POSITIVE", "score": 0.00032247460330836475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "Why did my top up get pulled back out?" }
[ { "label": "NEGATIVE", "score": 0.9984846711158752 }, { "label": "POSITIVE", "score": 0.0015153727727010846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "When can I expect my card? I live in the US." }
[ { "label": "NEGATIVE", "score": 0.9552096128463745 }, { "label": "POSITIVE", "score": 0.04479042813181877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
{ "text": "Why was there a fee with my cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9992645382881165 }, { "label": "POSITIVE", "score": 0.0007354837725870311 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "What do I need to see my source of money?" }
[ { "label": "NEGATIVE", "score": 0.9993313550949097 }, { "label": "POSITIVE", "score": 0.0006686348933726549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
{ "text": "How do I get my money back for something I bought?" }
[ { "label": "NEGATIVE", "score": 0.9995167255401611 }, { "label": "POSITIVE", "score": 0.0004833391576539725 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "My card is showing the same transaction over and over again." }
[ { "label": "NEGATIVE", "score": 0.9970867037773132 }, { "label": "POSITIVE", "score": 0.002913295989856124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Can I add money automatically to my account while traveling?" }
[ { "label": "NEGATIVE", "score": 0.9977032542228699 }, { "label": "POSITIVE", "score": 0.002296737628057599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "There is a direct debit payment that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9791894555091858 }, { "label": "POSITIVE", "score": 0.02081061340868473 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "I can't see my refund on my account" }
[ { "label": "NEGATIVE", "score": 0.9985706210136414 }, { "label": "POSITIVE", "score": 0.0014293757267296314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "Why is my transfer still pending?" }
[ { "label": "NEGATIVE", "score": 0.9987688660621643 }, { "label": "POSITIVE", "score": 0.0012311254395172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "I didn't get all the money I asked for" }
[ { "label": "NEGATIVE", "score": 0.9995580315589905 }, { "label": "POSITIVE", "score": 0.00044200083357281983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I want a virtual card that is disposable" }
[ { "label": "NEGATIVE", "score": 0.9996532201766968 }, { "label": "POSITIVE", "score": 0.00034676582436077297 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
{ "text": "If I see a payment in the app that I don't recognize, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9988778233528137 }, { "label": "POSITIVE", "score": 0.0011222012108191848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later." }
[ { "label": "NEGATIVE", "score": 0.9989079236984253 }, { "label": "POSITIVE", "score": 0.0010920916683971882 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now." }
[ { "label": "NEGATIVE", "score": 0.9940608739852905 }, { "label": "POSITIVE", "score": 0.005939182359725237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "is my pin the same as my passcode" }
[ { "label": "NEGATIVE", "score": 0.9947246313095093 }, { "label": "POSITIVE", "score": 0.005275327246636152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "I am not satisfied with your company. Close my account." }
[ { "label": "NEGATIVE", "score": 0.9997776746749878 }, { "label": "POSITIVE", "score": 0.00022232549963518977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "My identity hasn't been verified. Can I use my account?" }
[ { "label": "NEGATIVE", "score": 0.9995818734169006 }, { "label": "POSITIVE", "score": 0.00041818091995082796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "There was a problem with the exchange rate on a purchase." }
[ { "label": "NEGATIVE", "score": 0.9989063143730164 }, { "label": "POSITIVE", "score": 0.0010936668841168284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "What currencies do you accept to add money?" }
[ { "label": "NEGATIVE", "score": 0.9864526987075806 }, { "label": "POSITIVE", "score": 0.013547319918870926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "What is the formula for your exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.997907280921936 }, { "label": "POSITIVE", "score": 0.0020927325822412968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "My card was charged more than expected." }
[ { "label": "NEGATIVE", "score": 0.15826141834259033 }, { "label": "POSITIVE", "score": 0.8417385816574097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "can I use my card before identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9990242123603821 }, { "label": "POSITIVE", "score": 0.0009757661027833819 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "Why does my statement show an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9983457326889038 }, { "label": "POSITIVE", "score": 0.0016542311059311032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null