inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "What is the average pending time for a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9966604709625244 }, { "label": "POSITIVE", "score": 0.0033395285718142986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "It looks like my card payment was sent back." }
[ { "label": "NEGATIVE", "score": 0.9990639686584473 }, { "label": "POSITIVE", "score": 0.0009360227268189192 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Can you explain why my payment is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9983435869216919 }, { "label": "POSITIVE", "score": 0.0016563518438488245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "They said I would get a refund but I don't see it on my statement." }
[ { "label": "NEGATIVE", "score": 0.9986269474029541 }, { "label": "POSITIVE", "score": 0.0013730415375903249 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "How does someone else top up my account" }
[ { "label": "NEGATIVE", "score": 0.9980652332305908 }, { "label": "POSITIVE", "score": 0.0019347906345501542 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "What is with the need to have all my ID information?" }
[ { "label": "NEGATIVE", "score": 0.9995328187942505 }, { "label": "POSITIVE", "score": 0.00046715361531823874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "Is there a charge for getting more cards?" }
[ { "label": "NEGATIVE", "score": 0.9982057213783264 }, { "label": "POSITIVE", "score": 0.0017943248385563493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "my check or cash deposit has not shown up" }
[ { "label": "NEGATIVE", "score": 0.9996577501296997 }, { "label": "POSITIVE", "score": 0.0003422772861085832 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
{ "text": "I can't find my phone and I'm worried someone is going to use it" }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.0004953517927788198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "How much can I withdrawal in one month without incurring fees?" }
[ { "label": "NEGATIVE", "score": 0.9950656890869141 }, { "label": "POSITIVE", "score": 0.004934344440698624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "What are the uses for disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9990497827529907 }, { "label": "POSITIVE", "score": 0.0009502511820755899 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
{ "text": "How do I get a refund for an unauthorized direct debit payment?" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.000500924012158066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Cancelling a transaction" }
[ { "label": "NEGATIVE", "score": 0.9995524883270264 }, { "label": "POSITIVE", "score": 0.0004475653695408255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "In what increments can I top-up my card?" }
[ { "label": "NEGATIVE", "score": 0.9988574385643005 }, { "label": "POSITIVE", "score": 0.0011425222037360072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "Why is verification for my identity needed?" }
[ { "label": "NEGATIVE", "score": 0.9979225397109985 }, { "label": "POSITIVE", "score": 0.002077472163364291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "Is there a fee for making a payment? If so, let me know why." }
[ { "label": "NEGATIVE", "score": 0.9989566206932068 }, { "label": "POSITIVE", "score": 0.0010433410061523318 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "how to exchange currencies" }
[ { "label": "NEGATIVE", "score": 0.001313011976890266 }, { "label": "POSITIVE", "score": 0.9986869692802429 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "Which countries are represented?" }
[ { "label": "NEGATIVE", "score": 0.935608983039856 }, { "label": "POSITIVE", "score": 0.06439095735549927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?" }
[ { "label": "NEGATIVE", "score": 0.9981982111930847 }, { "label": "POSITIVE", "score": 0.0018017841503024101 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "Can I get a new card in China?" }
[ { "label": "NEGATIVE", "score": 0.998569130897522 }, { "label": "POSITIVE", "score": 0.0014308635145425797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "For some reason my card payment hasn't worked. what can I do to look into that?" }
[ { "label": "NEGATIVE", "score": 0.9989521503448486 }, { "label": "POSITIVE", "score": 0.0010478232288733125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer." }
[ { "label": "NEGATIVE", "score": 0.9988971948623657 }, { "label": "POSITIVE", "score": 0.0011028647422790527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please." }
[ { "label": "NEGATIVE", "score": 0.8223142623901367 }, { "label": "POSITIVE", "score": 0.1776857078075409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "Give me my card, I need it now!" }
[ { "label": "NEGATIVE", "score": 0.7019531726837158 }, { "label": "POSITIVE", "score": 0.2980468273162842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
{ "text": "My credit card transaction was declined for a loan payment. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9992111325263977 }, { "label": "POSITIVE", "score": 0.0007889067637734115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "I need assistance to activate the card on my account." }
[ { "label": "NEGATIVE", "score": 0.996780276298523 }, { "label": "POSITIVE", "score": 0.0032196990214288235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "What are the fees associated with top up via transfer?" }
[ { "label": "NEGATIVE", "score": 0.9952960014343262 }, { "label": "POSITIVE", "score": 0.004704046528786421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "They used the wrong rate when I made a purchase with foreign currency." }
[ { "label": "NEGATIVE", "score": 0.9996446967124939 }, { "label": "POSITIVE", "score": 0.0003553007554728538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "limits on top ups" }
[ { "label": "NEGATIVE", "score": 0.6411331295967102 }, { "label": "POSITIVE", "score": 0.3588668704032898 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "How do I change to a different currency?" }
[ { "label": "NEGATIVE", "score": 0.9971404075622559 }, { "label": "POSITIVE", "score": 0.002859588246792555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "I see a charge for a direct debit that was not me." }
[ { "label": "NEGATIVE", "score": 0.9978400468826294 }, { "label": "POSITIVE", "score": 0.002159949392080307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "I topped up but the app denied it" }
[ { "label": "NEGATIVE", "score": 0.9904125332832336 }, { "label": "POSITIVE", "score": 0.00958744902163744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "How do i set up auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9992005825042725 }, { "label": "POSITIVE", "score": 0.0007994156330823898 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "What is this extra fee that I got when I used my card to pay?" }
[ { "label": "NEGATIVE", "score": 0.9970136880874634 }, { "label": "POSITIVE", "score": 0.0029862651135772467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "I would really like a physical card." }
[ { "label": "NEGATIVE", "score": 0.023427153006196022 }, { "label": "POSITIVE", "score": 0.9765728116035461 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "What currencies are accepted to add money?" }
[ { "label": "NEGATIVE", "score": 0.9952515363693237 }, { "label": "POSITIVE", "score": 0.004748459439724684 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "How do I deactivate a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9993904232978821 }, { "label": "POSITIVE", "score": 0.0006095975986681879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "Where am I able to get my PIN unblocked?" }
[ { "label": "NEGATIVE", "score": 0.99906325340271 }, { "label": "POSITIVE", "score": 0.0009367785532958806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet" }
[ { "label": "NEGATIVE", "score": 0.9994258284568787 }, { "label": "POSITIVE", "score": 0.0005741663626395166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "What credit cards do you carry" }
[ { "label": "NEGATIVE", "score": 0.008469099178910255 }, { "label": "POSITIVE", "score": 0.9915309548377991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Can you please explain how bank transfers work?" }
[ { "label": "NEGATIVE", "score": 0.9975372552871704 }, { "label": "POSITIVE", "score": 0.0024627018719911575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "I need to update my address." }
[ { "label": "NEGATIVE", "score": 0.9995866417884827 }, { "label": "POSITIVE", "score": 0.00041334572597406805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this." }
[ { "label": "NEGATIVE", "score": 0.9926097989082336 }, { "label": "POSITIVE", "score": 0.007390218786895275 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account." }
[ { "label": "NEGATIVE", "score": 0.999265730381012 }, { "label": "POSITIVE", "score": 0.000734215194825083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "how do you get exchange rates" }
[ { "label": "NEGATIVE", "score": 0.9892847537994385 }, { "label": "POSITIVE", "score": 0.010715215466916561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "I was getting cash and the card got stuck inside" }
[ { "label": "NEGATIVE", "score": 0.9993356466293335 }, { "label": "POSITIVE", "score": 0.0006643868400715292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
{ "text": "My contactless payments don't work." }
[ { "label": "NEGATIVE", "score": 0.9997660517692566 }, { "label": "POSITIVE", "score": 0.00023391701688524336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
{ "text": "What all is needed for the identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.0007002359488978982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "Will I be charged for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9114798903465271 }, { "label": "POSITIVE", "score": 0.0885200947523117 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "The app reverted after I topped-up" }
[ { "label": "NEGATIVE", "score": 0.9949787855148315 }, { "label": "POSITIVE", "score": 0.005021222401410341 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Why haven't I gotten my new card?" }
[ { "label": "NEGATIVE", "score": 0.9988417029380798 }, { "label": "POSITIVE", "score": 0.001158323371782899 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "Could you please tell me your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9950922727584839 }, { "label": "POSITIVE", "score": 0.004907693713903427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
{ "text": "Can you tell me why my transfer is pending still?" }
[ { "label": "NEGATIVE", "score": 0.9991093873977661 }, { "label": "POSITIVE", "score": 0.0008906564908102155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "I shouldn't be charged any fee for transferring ." }
[ { "label": "NEGATIVE", "score": 0.9979373812675476 }, { "label": "POSITIVE", "score": 0.0020625777542591095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Google Pay isn't working. What is wrong?" }
[ { "label": "NEGATIVE", "score": 0.9997298717498779 }, { "label": "POSITIVE", "score": 0.00027015249361284077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "How long does a European transfer take?" }
[ { "label": "NEGATIVE", "score": 0.9979996085166931 }, { "label": "POSITIVE", "score": 0.0020003600511699915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "I would like to know why a withdraw I made for some cash shows up as pending." }
[ { "label": "NEGATIVE", "score": 0.9989924430847168 }, { "label": "POSITIVE", "score": 0.0010075625032186508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "What are the steps I should take to recover my swallowed card?" }
[ { "label": "NEGATIVE", "score": 0.9992302060127258 }, { "label": "POSITIVE", "score": 0.0007697928231209517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
{ "text": "Can I track the card that you sent me in the mail?" }
[ { "label": "NEGATIVE", "score": 0.9984021186828613 }, { "label": "POSITIVE", "score": 0.0015978862065821886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "I would like to return my purchases" }
[ { "label": "NEGATIVE", "score": 0.009972580708563328 }, { "label": "POSITIVE", "score": 0.9900273680686951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "Why was my top-up declined?" }
[ { "label": "NEGATIVE", "score": 0.9979298710823059 }, { "label": "POSITIVE", "score": 0.0020701459143310785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "The exchange rate for my withdrawal was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996151924133301 }, { "label": "POSITIVE", "score": 0.0003848072374239564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "I sent some money but the intended recipient says it hasn't arrived" }
[ { "label": "NEGATIVE", "score": 0.9996477365493774 }, { "label": "POSITIVE", "score": 0.00035231478977948427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "Why is there a random payment in my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993113875389099 }, { "label": "POSITIVE", "score": 0.0006886159535497427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Can my children have an account?" }
[ { "label": "NEGATIVE", "score": 0.9976116418838501 }, { "label": "POSITIVE", "score": 0.002388347638770938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "Is it possible to get one the your cards in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9913073182106018 }, { "label": "POSITIVE", "score": 0.008692690171301365 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
{ "text": "oh my god I lost my card! what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9995566606521606 }, { "label": "POSITIVE", "score": 0.0004432747373357415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9996399283409119 }, { "label": "POSITIVE", "score": 0.00036005338188260794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
{ "text": "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9995986819267273 }, { "label": "POSITIVE", "score": 0.00040128783439286053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Can you tell me where can change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995858073234558 }, { "label": "POSITIVE", "score": 0.0004142115358263254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "My new card hasn't came in." }
[ { "label": "NEGATIVE", "score": 0.9991511106491089 }, { "label": "POSITIVE", "score": 0.0008489142055623233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9991123080253601 }, { "label": "POSITIVE", "score": 0.0008876576321199536 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?" }
[ { "label": "NEGATIVE", "score": 0.9391685724258423 }, { "label": "POSITIVE", "score": 0.060831423848867416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "Can I use American express with apple pay? Why does it make my top up not work?" }
[ { "label": "NEGATIVE", "score": 0.9995790123939514 }, { "label": "POSITIVE", "score": 0.0004210431652609259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
{ "text": "I wish to top up using a cheque." }
[ { "label": "NEGATIVE", "score": 0.9961909055709839 }, { "label": "POSITIVE", "score": 0.0038090688176453114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
{ "text": "Is there a way to link the card i just got?" }
[ { "label": "NEGATIVE", "score": 0.9988434314727783 }, { "label": "POSITIVE", "score": 0.0011565291788429022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "Why do you need so much information about me" }
[ { "label": "NEGATIVE", "score": 0.9994368553161621 }, { "label": "POSITIVE", "score": 0.0005631671519950032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "I cannot remember my passcode, is there a way to retrieve it?" }
[ { "label": "NEGATIVE", "score": 0.9994562864303589 }, { "label": "POSITIVE", "score": 0.0005437123472802341 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
{ "text": "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9996997714042664 }, { "label": "POSITIVE", "score": 0.0003002132289111614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
{ "text": "Can I tell if my top off didn't work? It doesn't seem to have." }
[ { "label": "NEGATIVE", "score": 0.9993658661842346 }, { "label": "POSITIVE", "score": 0.000634105468634516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "I got some cash but it wasn't the right amount." }
[ { "label": "NEGATIVE", "score": 0.9994496703147888 }, { "label": "POSITIVE", "score": 0.0005502863205038011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "If I need to make an exchange from USD to GBP, how can I do so in the app?" }
[ { "label": "NEGATIVE", "score": 0.9993661046028137 }, { "label": "POSITIVE", "score": 0.0006338884122669697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "I'm not recognizing the card payment." }
[ { "label": "NEGATIVE", "score": 0.999569833278656 }, { "label": "POSITIVE", "score": 0.0004301586886867881 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?" }
[ { "label": "NEGATIVE", "score": 0.998438835144043 }, { "label": "POSITIVE", "score": 0.0015611668350175023 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Is there anywhere I can't use my card?" }
[ { "label": "NEGATIVE", "score": 0.9981979727745056 }, { "label": "POSITIVE", "score": 0.001802009646780789 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Will you help me unblock my pin after putting in the wrong pin too many times?" }
[ { "label": "NEGATIVE", "score": 0.9985476136207581 }, { "label": "POSITIVE", "score": 0.0014524145517498255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "I am still waiting for a money transfer to appear." }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.000700239441357553 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Is my card denied anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9984384775161743 }, { "label": "POSITIVE", "score": 0.0015615650918334723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Is there a fee to get an actual card?" }
[ { "label": "NEGATIVE", "score": 0.9967328310012817 }, { "label": "POSITIVE", "score": 0.0032671326771378517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9995861053466797 }, { "label": "POSITIVE", "score": 0.00041387134115211666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "What is the verification code for my top up card?" }
[ { "label": "NEGATIVE", "score": 0.9987505674362183 }, { "label": "POSITIVE", "score": 0.0012493951944634318 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money." }
[ { "label": "NEGATIVE", "score": 0.9991109371185303 }, { "label": "POSITIVE", "score": 0.000889119110070169 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "I have duplicate charges for the same transaction" }
[ { "label": "NEGATIVE", "score": 0.9991949796676636 }, { "label": "POSITIVE", "score": 0.0008049938478507102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "What was I charged a fee for card payment?" }
[ { "label": "NEGATIVE", "score": 0.9965515732765198 }, { "label": "POSITIVE", "score": 0.003448450705036521 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Can I allow other people to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9987531900405884 }, { "label": "POSITIVE", "score": 0.001246834173798561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
{ "text": "So, the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9968679547309875 }, { "label": "POSITIVE", "score": 0.00313206878490746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?" }
[ { "label": "NEGATIVE", "score": 0.9705138206481934 }, { "label": "POSITIVE", "score": 0.029486171901226044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "What do I do if my card is stolen?" }
[ { "label": "NEGATIVE", "score": 0.9979278445243835 }, { "label": "POSITIVE", "score": 0.002072141505777836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "I wasn't allowed to transfer to my account" }
[ { "label": "NEGATIVE", "score": 0.9927244782447815 }, { "label": "POSITIVE", "score": 0.007275526411831379 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Please help me with my card. It won't activate." }
[ { "label": "NEGATIVE", "score": 0.9997016787528992 }, { "label": "POSITIVE", "score": 0.00029833760345354676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null