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eclr:10705
tá tuilleadh eolais faoi OBA agus na gníomhartha is féidir leat a ghlacadh i ndáil leis OBA ar an láithreán gréasáin Údarás na gCaighdeán Fógraíochta d ' Éirinn .
there is more information about OBA and the actions you can take in relation to OBA on the ASAI website .
eclr:10706
Feidhmíonn riachtanais an tAcht um Fhaisnéis do Thomhaltóir agus Rialúcháin na gCE um Praghsanna Táirgí 2002 don fhógraíocht ar líne .
the requirements of the Consumer Protection Act and the EC Product Prices Regulations 2002 apply to online advertising .
eclr:10707
tá na comhlachtaí sin ann chun tú a chur ar an eolas faoi do chearta mar thomhaltóir agus chun cuidiú leat na cearta sin a chur i bhfeidhm .
these bodies are there to inform you of your rights as a consumer and to help you enforce these rights .
eclr:10708
Baineann na cóid seo le Caighdeáin Fhógraíochta agus le Cleachtas maidir le Cur chun Cinn Díolachán .
these codes are on Advertising Standards and on Sales Promotion Practice .
eclr:10709
Maíonn na cóid chleachtais seo nach foláir do gach fógra a bheith dlíthiúil , gnaíúil , ionraic agus fírinneach .
these codes of practice state that all advertisements must be legal , decent , honest and truthful .
eclr:10710
áirítear leis na cumhachtaí sin an ceart áitreabh a iontráil , doiciméid agus fianaise eile a fháil maidir le trád nó gnó atá á fhiosrú .
these powers include the right to enter premises , get documentation and other evidence in relation to any trade or business which is being investigated .
eclr:10711
cuireann na forálacha sin cosc ar rannpháirteachas i scéimeanna stuaic-dhíola agus ar chur ar dhaoine eile páirt a ghlacadh iontu .
these provisions ban participation in pyramid schemes and inducing others to participate .
eclr:10712
ní foláir do na ráitis seo a bheith in áit chomh feiceálach céanna le suim ar bith atá iníoctha ag an tomhaltóir agus laistigh de bhosca teorantach i gcás fograíochta radharcach .
these statements should be in at least as prominent a position as any sum payable by the consumer and enclosed in a boundary box in the case of a visual advertisement .
eclr:10713
tá iachall ar an soláthraí d ' airgead a thairiscint ar ais duit .
the supplier is obliged to offer you your money back .
eclr:10714
d ' fhéadfadh tréimhsí éagsúla léasa a bheith i gceist .
the term of the lease can vary from a few months to a few years .
eclr:10715
bíonn 14 lá ag an trádálaí le hachomharc a dhéanamh i gcoinne an fhógra .
the trader has 14 days in which to appeal the notice .
eclr:10716
cuireann siad cosc freisin ar bhunú , ar oibriú nó ar chur chun cinn na scéimeanna sin agus méadaíonn siad na pionóis a ghearrtar as an dlí a bhriseadh .
they also ban the establishment , operation or promotion of these schemes and increase the penalties for breaking the law .
eclr:10717
tá an ceart acu freisin na Gardaí a thógáil in éineacht leo más gá , agus cur isteach ar na cúirteanna le barántais chuardaigh a fháil .
they also have the right to be accompanied by the Gardaí , if necessary and apply to the courts for search warrants .
eclr:10718
rialaíonn siad Cód na gCaighdeán Fógraíochta agus Cód an Chleachtais um Chur chun Cinn Díolachán .
they govern the Code of Advertising Standards and the Code of Sales Promotion Practice .
eclr:10719
Clúdaíonn an t-acht seo éilimh faoi phraghsanna .
this act also covers claims about prices .
eclr:10720
áirítear leo seo fógraí , fógra istigh i siopa nó fiú éileamh a dhéanann cúntóir díolacháin faoi tháirge nó seirbhís .
this includes advertisements , a notice in a shop or even a claim made by a sales assistant about a product or service .
eclr:10721
is é atá ansin ná liosta de thrádálaithe a ciontaíodh as cionta coiriúla , atá faoi réir orduithe cúirte , faoi réir gealltanais , a bhfuil fógra géilliúntais seirbheáilte orthu , nó atá faoi réir fógra íocaíochta seasta .
this is a list of traders convicted of criminal offences , subject to court orders , bound by an undertaking , served with a compliance notice , or subject to a fixed payment notice .
eclr:10722
chun a bheith páirteach i gcomhaontú fruilithe tomhaltóra , beidh ar a laghad dhá chineál aitheantais ag teastáil .
to enter into a consumer hire agreement , you will need at least two forms of identification that must include a photo identification and proof of address .
eclr:10723
is cion faoin Acht é do fhógróir / trádálaí éilimh bhréagacha a dhéanamh faoi earraí , seirbhísí nó praghsanna .
under the Act it is an offence for an advertiser / trader to make false claims about goods , services or prices .
eclr:10724
faoin acht seo is cion é d ’ aon miondíoltóir nó gairmí éileamh bréagach nó míthreorach a dhéanamh faoi earraí , seirbhísí agus praghsanna .
under the act it is an offence for any retailer or professional to make a false or misleading claim about goods , services and prices .
eclr:10725
céard is conradh ann ?
what is a contract ?
eclr:10726
cad is Fógraíocht Mhíthreorach ann ?
what is ' Misleading Advertising ' ?
eclr:10727
nuair a cheannaíonn tú earraí i ndíolachán bíonn na cearta céanna agat agus nuair a íocann tú an lánphraghas as na hearraí .
when you buy goods in a sale you have the same rights as when you pay full price for the goods .
eclr:10728
iontrálann tú i gconradh leis an díoltóir nuair a cheannaíonn tú earraí nó seirbhísí .
when you buy goods or services you enter into a contract with the seller .
eclr:10729
cruthaítear conradh idir tusa mar thomhaltóir agus an soláthraí mar sholáthraí an táirge nó na seirhbíse nuair a íocann tú éarlais d ’ earraí .
when you pay a deposit for goods a contract is created between you as a consumer , and the supplier of the product or service .
eclr:10730
Cá háit a ndéanfaidh mé iarratas An Ghníomhaireacht Náisiúnta do Thomhaltóirí Comhlacht reachtúil is iad an Ghníomhaireacht Náisiúnta do Thomhaltóirí , a bunaíodh le bheith mar abhcóide ar son tomhaltóirí .
where To Apply The National Consumer Agency The National Consumer Agency is a statutory body , set up to be a advocate on behalf of consumers .
eclr:10731
sa chás gur cheannaigh tú drochtháirgí de bharr fógraíocht mhíthreorach ní féidir leis an NCA cúiteamh a fháil duitse .
where you have bought badly as a result of misleading advertising the NCA cannot get compensation for you .
eclr:10732
céard is tomhaltóir ann ?
who is a consumer ?
eclr:10733
féadfaidh tú gach ar cheannaigh tú a thabhairt abhaile gan Cáin Bhreisluacha ( CBL ) ná dleachtanna máil breise a íoc .
you can bring your purchases home without having to pay additional Value Added Tax ( VAT ) or excise duties .
eclr:10734
d ’ fhéadfadh cás a bheith agat i gcoinne an fhógróra ar chúiteamh ( d ’ fhéadfaí go mbeifeá i dteideal cás a thógáil i Cúirt na nÉileamh Beag faoin Acht um Dhíol Earraí agus Soláthar Seirbhísí 1980 ) .
you may have a case against the advertiser for compensation ( you may be entitled to take a case in the Small Claims Court under the Sale of Goods and Supply of Services Act 1980 ) .
eclr:10735
Bí ar an eolas maidir leis an táille a ghearrtar ar an tseirbhís sula nglacann tú leis .
be aware of what price is being charged for these services before you agree to them .
eclr:10736
Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland
Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland
eclr:10737
d ’ fhéadfadh glaonna a bheith i bhfad níos saoire le linn na dtréimhsí sin .
calls can cost a lot less during these periods .
eclr:10738
an Coimisinéir Cosanta Sonraí
Data Protection Commissioner
eclr:10739
láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie
Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie
eclr:10740
láithreán Gréasáin : http : / / www.dataprotection.ie R-phost : info @ dataprotection.ie
Homepage : http : / / www.dataprotection.ie Email : info @ dataprotection.ie
eclr:10741
láithreán Gréasáin : http : / / www.idma.ie R-phost : hello @ idma.ie
Homepage : http : / / www.idma.ie Email : hello @ idma.ie
eclr:10742
má tá téarmaí nó coinníollacha ann nach dtuigeann tú , iarr ar an ISP iad sin a mhíniú duit sula n-aontaíonn tú leis an gconradh .
if there are any terms and conditions that you do not understand ask the ISP to explain them before you agree .
eclr:10743
eolas Tagann soláthraithe seirbhíse idirlín in Éirinn faoi rialáil chomhlacht Stáit ar a dtugtar an Coimisiún um Rialáil Cumarsáide ( ComReg ) .
information Internet service providers in Ireland are regulated by a State body called the Commission for Communications Regulation ( ComReg ) .
eclr:10744
soláthraithe Seirbhíse Idirlín D ’ fhéadfadh gur cuideachta teileachumarsáide nó cuideachta atá dírithe ar sheirbhís idirlín amháin a chur ar fáil a bheadh i Soláthraí Seirbhíse Idirlín .
internet Service Providers Internet Service Providers can be a telecoms company or a company dedicated to providing internet services only .
eclr:10745
Bí cinnte go bhfuil tú sásta leis na teorainneacha sula nglacann tú síntiús leis an tseirbhís .
make sure that you are happy with these limits when you subscribe to the service .
eclr:10746
Bí cinnte go mbíonn na hamanna éagsúla agus leibhéal na mbuaicrátaí agus na rátaí seachbhuaice ar eolas agat óir d ' fhéadfaidís seo a athrú i gcás gach soláthraí seirbhíse difriúil .
make sure you know the times and rates for " peak " and " off peak " as these may change with different service providers .
eclr:10747
sa chás go mbíonn tú míshásta le gné ar bith den tseirbhís idirlín atá agat ba cheart duit , ar an gcéad dul síos , é sin a chur in iúl don soláthraí seirbhíse .
making a complaint If you are unhappy with any aspect of your internet service you should , in the first instance make this known to the service provider .
eclr:10748
tá liosta de sholáthraithe agus tuilleadh eolais faoi cheangal ar Bhanda Leathan leis an idirlíon ar fáil anseo .
more information on Broadband internet access and Broadband providers is available here .
eclr:10749
níl gach seirbhís ar fáil i ngach ceantar agus is fiú seiceáil cé na Soláthraithe Seirbhíse Idirlín ( ISP ) a chuireann seirbhís ar fáil i do cheantar féin. an t-airgead a bheifeá sásta a íoc .
not all services are available in every area so it is useful to check to see which ISPs provide a service in your area. the amount of money you are willing to pay .
eclr:10750
PO Bosca 12265 Baile Átha Cliath 15 Ireland
PO Box 12265 Dublin 15 Ireland
eclr:10751
rátaí Tá rátaí do línte dialaithe agus don Bhanda Leathan ar fáil ón na hISPanna féin .
rates for dial up lines are available from the ISPs themselves .
eclr:10752
Gearrann roinnt ISP táille ar an gcúnamh sin a chur ar fáil .
some ISPs charge for the provision of this support .
eclr:10753
tá Cód Iompair um Chosaint Sonraí , ag an IDMA a leagann síos na rialacha um chosaint sonraí nach mór do bhaill an IDMA cloí leo .
the IDMA has also instituted a Code of Practice on Data Protection , setting out the data protection rules that IDMA members must adhere to .
eclr:10754
ar a láithreán gréasáin ar fáil chomh maith comhairle sábháilteachta do thuismitheoirí agus do leanaí ar úsáid a bhaint as an idirlíon .
their website also provides safety advice for parents and children on using the internet .
eclr:10755
bunaíodh an Oifig um Shábháilteacht Idirlín ( OSI ) Márta 2008 laistigh den Roinn Dlí agus Cirt agus Comhionannais a chur chun cinn sábháilteachta idirlín .
the Office for Internet Safety ( OIS ) was established in March 2008 within the Department of Justice and Equality to promote internet safety .
eclr:10756
ní mór don eagraíocht d ' iarratas a shásamh agus scríobh ar ais chugat taobh istigh de 40 lá , ag insint duit go bhfuil déanta de réir do thola .
the organisation must comply with your request and write back to you within 40 days , confirming that your request has been complied with .
eclr:10757
is é an luas a bhaineann leis , agus é a bheith casta ann i gcónaí , na buntáistí a bhaineann leis an mbanda leathan .
there are five broadband technologies that enable you to access the internet quickly .
eclr:10758
is iomaí soláthraí éagsúil a chuireann Banda Leathan ar fáil agus beidh pacáiste ar leith ag gach soláthraí acu maidir le seirbhís a thabhairt .
there are many different providers of Broadband and each will have a different package for the provision of services .
eclr:10759
d ’ fhéadfadh teorainn a bheith leis an oiread íoslódála agus a cheadaítear .
there may be a limit on the amount of downloads that you can make .
eclr:10760
ar mhaithe len é seo a dhéanamh ba cheart duit scríobh chuig an eagraíocht a bhfuil an banc sonraí aici agus iarraidh uirthi do chuid sonraí a bhaint .
to do this , you should write to the organisation keeping the database and ask it to remove your details .
eclr:10761
cad is Banda Leathan ann ?
what is Broadband ?
eclr:10762
Cá háit a ndéanfaidh mé iarratais Tá go leor eolais maidir le ceangal a dhéanamh leis an idirlíon ar fáil ar líne .
where To Apply There is lots of information available online about connecting to the internet .
eclr:10763
Bí ar an eolas maidir leis an táille a ghearrtar ar an tseirbhís sula nglacann tú leis .
be aware of what price is being charged for these services before you agree to them .
eclr:10764
Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland
Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland
eclr:10765
d ’ fhéadfadh glaonna a bheith i bhfad níos saoire le linn na dtréimhsí sin .
calls can cost a lot less during these periods .
eclr:10766
an Coimisinéir Cosanta Sonraí
Data Protection Commissioner
eclr:10767
go ginearálta , is beag is féidir leat a dhéanamh chun cosc a chur ar ríomhphoist tráchtála gan iarraidh a sheoladh chugat .
generally , there is little that you can do to prevent unsolicited commercial e-mails being sent to you .
eclr:10768
láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie
Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie
eclr:10769
láithreán Gréasáin : http : / / www.dataprotection.ie R-phost : info @ dataprotection.ie
Homepage : http : / / www.dataprotection.ie Email : info @ dataprotection.ie
eclr:10770
láithreán Gréasáin : http : / / www.idma.ie R-phost : hello @ idma.ie
Homepage : http : / / www.idma.ie Email : hello @ idma.ie
eclr:10771
ar a shon sin , is míbhuntáiste é go bhfaighimid faisnéis ó am go chéile nach dteastaíonn uainn a fháil .
however , one drawback is that sometimes we receive information we do not want .
eclr:10772
má tá téarmaí nó coinníollacha ann nach dtuigeann tú , iarr ar an ISP iad sin a mhíniú duit sula n-aontaíonn tú leis an gconradh .
if there are any terms and conditions that you do not understand ask the ISP to explain them before you agree .
eclr:10773
más féidir leat féachaint ar na ceanntásca ríomhphoist , beidh tú in ann a dheimhniú seoladh IP an Soláthraí Seirbhísí Idirlín ( ISP ) ar úsáideadh a seirbhísí chun an ríomhphost a sheoladh .
if you are able to look at the e-mail headers , you will then be able to determine the IP address of the Internet Service Provider ( ISP ) whose services were used to send the e-mail .
eclr:10774
ábhar neamhdhleathach Má dheimhnigh tú láthair sheoltóir na ríomhphost seo , d ’ fhéadfadh go mbeifí in ann ríomhphost a sheoladh chuig abuse @ isp chun gearán a dhéanamh faoin ríomhphost .
illegal content If you have determined the location of the sender of these e-mails , then it may be possible to send an e-mail to abuse @ isp to complain about the e-mail .
eclr:10775
eolas Tagann soláthraithe seirbhíse idirlín in Éirinn faoi rialáil chomhlacht Stáit ar a dtugtar an Coimisiún um Rialáil Cumarsáide ( ComReg ) .
information Internet service providers in Ireland are regulated by a State body called the Commission for Communications Regulation ( ComReg ) .
eclr:10776
soláthraithe Seirbhíse Idirlín D ’ fhéadfadh gur cuideachta teileachumarsáide nó cuideachta atá dírithe ar sheirbhís idirlín amháin a chur ar fáil a bheadh i Soláthraí Seirbhíse Idirlín .
internet Service Providers Internet Service Providers can be a telecoms company or a company dedicated to providing internet services only .
eclr:10777
tá sé ina thábhacht , dá bharr sin , gan dul i dteagmháil le haon chuideachta a sheolann ríomhphoist tráchtála gan iarraidh trí fhreagra a thabhairt orthu nó trí dhul i dteagmháil leo ar bhealaí eile .
it is , therefore , important not to engage with any company who sends unsolicited commercial e-mails by replying to them or contacting them through other means .
eclr:10778
Bí cinnte go bhfuil tú sásta leis na teorainneacha sula nglacann tú síntiús leis an tseirbhís .
make sure that you are happy with these limits when you subscribe to the service .
eclr:10779
Bí cinnte go mbíonn na hamanna éagsúla agus leibhéal na mbuaicrátaí agus na rátaí seachbhuaice ar eolas agat óir d ' fhéadfaidís seo a athrú i gcás gach soláthraí seirbhíse difriúil .
make sure you know the times and rates for " peak " and " off peak " as these may change with different service providers .
eclr:10780
sa chás go mbíonn tú míshásta le gné ar bith den tseirbhís idirlín atá agat ba cheart duit , ar an gcéad dul síos , é sin a chur in iúl don soláthraí seirbhíse .
making a complaint If you are unhappy with any aspect of your internet service you should , in the first instance make this known to the service provider .
eclr:10781
tá liosta de sholáthraithe agus tuilleadh eolais faoi cheangal ar Bhanda Leathan leis an idirlíon ar fáil anseo .
more information on Broadband internet access and Broadband providers is available here .
eclr:10782
tá breis faisnéise ar ríomhphoist tráchtála gan iarraidh ar an idirlíon ó Choimisinéir um Chosaint Sonraí na hÉireann nó ar an idirlíon ón gCoimisiún Rialaithe Teileachumarsáide ( Comreg ) .
more information on unsolicited commercial e-mail is available online from Ireland ’ s Data Protection Commissioner or online from the Commission for Telecommunications Regulation ( Comreg ) .
eclr:10783
níl gach seirbhís ar fáil i ngach ceantar agus is fiú seiceáil cé na Soláthraithe Seirbhíse Idirlín ( ISP ) a chuireann seirbhís ar fáil i do cheantar féin. an t-airgead a bheifeá sásta a íoc .
not all services are available in every area so it is useful to check to see which ISPs provide a service in your area. the amount of money you are willing to pay .
eclr:10784
ceann de na fadhbanna is coitianta a chuireann isteach ar shealbhóirí cuntas ríomhphost é ríomhphost déistineach tráchtála gan iarraidh ( UCE ) .
one of the most common problems affecting people with e-mail accounts is unsolicited commercial e-mail ( UCE ) .
eclr:10785
PO Bosca 12265 Baile Átha Cliath 15 Ireland
PO Box 12265 Dublin 15 Ireland
eclr:10786
rátaí Tá rátaí do línte dialaithe agus don Bhanda Leathan ar fáil ón na hISPanna féin .
rates for dial up lines are available from the ISPs themselves .
eclr:10787
is crá é UCE do dhaoine fásta a fháil , agus i gcásanna áirithe , goilleann sé ar dhaoine .
receiving adult UCE is annoying and , in some cases , upsetting .
eclr:10788
ina theannta sin , ní mholtar freagra a thabhairt ar láithreán gréasáin ar dócha a ligeann duit tú féin a bhaint den liosta .
Responding to a web site that supposedly lets you remove yourself from the list is also not advised .
eclr:10789
Gearrann roinnt ISP táille ar an gcúnamh sin a chur ar fáil .
some ISPs charge for the provision of this support .
eclr:10790
tá Cód Iompair um Chosaint Sonraí , ag an IDMA a leagann síos na rialacha um chosaint sonraí nach mór do bhaill an IDMA cloí leo .
the IDMA has also instituted a Code of Practice on Data Protection , setting out the data protection rules that IDMA members must adhere to .
eclr:10791
ar a láithreán gréasáin ar fáil chomh maith comhairle sábháilteachta do thuismitheoirí agus do leanaí ar úsáid a bhaint as an idirlíon .
their website also provides safety advice for parents and children on using the internet .
eclr:10792
bunaíodh an Oifig um Shábháilteacht Idirlín ( OSI ) Márta 2008 laistigh den Roinn Dlí agus Cirt agus Comhionannais a chur chun cinn sábháilteachta idirlín .
the Office for Internet Safety ( OIS ) was established in March 2008 within the Department of Justice and Equality to promote internet safety .
eclr:10793
ní mór don eagraíocht d ' iarratas a shásamh agus scríobh ar ais chugat taobh istigh de 40 lá , ag insint duit go bhfuil déanta de réir do thola .
the organisation must comply with your request and write back to you within 40 days , confirming that your request has been complied with .
eclr:10794
is é an luas a bhaineann leis , agus é a bheith casta ann i gcónaí , na buntáistí a bhaineann leis an mbanda leathan .
there are five broadband technologies that enable you to access the internet quickly .
eclr:10795
is iomaí soláthraí éagsúil a chuireann Banda Leathan ar fáil agus beidh pacáiste ar leith ag gach soláthraí acu maidir le seirbhís a thabhairt .
there are many different providers of Broadband and each will have a different package for the provision of services .
eclr:10796
d ’ fhéadfadh teorainn a bheith leis an oiread íoslódála agus a cheadaítear .
there may be a limit on the amount of downloads that you can make .
eclr:10797
tugtar SPAM ar na ríomhphoist seo chomh maith .
these e-mails are also called SPAM .
eclr:10798
ciallaíonn seo go bhfuil sé ina dheacracht nach beag chun stop a chur le seoladh UCEanna mar gheall gur feiniméan domhanda atá ann .
this means that it is quite difficult to stop the occurrence of UCE as it is a global phenomenon .
eclr:10799
ar mhaithe len é seo a dhéanamh ba cheart duit scríobh chuig an eagraíocht a bhfuil an banc sonraí aici agus iarraidh uirthi do chuid sonraí a bhaint .
to do this , you should write to the organisation keeping the database and ask it to remove your details .
eclr:10800
ríomhphoist iad ríomhphoist tráchtála gan iarraidh a sheolann cuideachta nach bhfuil an faighteoir ina c ( h ) ustaiméir di .
unsolicited commercial e-mails are e-mails that have not been requested from a company of which the receiver is not a customer .
eclr:10801
teachtaireachtaí gutháin shoghluaiste gan iarraidh I Meán Fómhair 2005 , den chead uair , rinne an Coimisinéir um Chosaint Sonraí cuideachta a ionchúiseamh mar gheall ar theachtaireachtaí tráchtála gan iarraidh a sheoladh chuig síntiúsóirí gutháin shoghluaiste .
unsolicited mobile telephone text messages In September 2005 for the first time , a company in Ireland was prosecuted by the Data Protection Commissioner for sending unsolicited commercial text messages to mobile telephone subscribers .
eclr:10802
cad is Banda Leathan ann ?
what is Broadband ?
eclr:10803
Cá háit a ndéanfaidh mé iarratais Tá go leor eolais maidir le ceangal a dhéanamh leis an idirlíon ar fáil ar líne .
where To Apply There is lots of information available online about connecting to the internet .
eclr:10804
Bí ar an eolas maidir leis an táille a ghearrtar ar an tseirbhís sula nglacann tú leis .
be aware of what price is being charged for these services before you agree to them .