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eclr:11205 | láithreán Gréasáin : https : / / www.electricireland.ie / ei / home / index.jsp R-phost : Service @ electricireland.ie | Homepage : https : / / www.electricireland.ie / ei / home / index.jsp Email : service @ electricireland.ie |
eclr:11206 | láithreán Gréasáin : http : / / www.cer.ie / customer-care R-phost : energycustomers @ cer.ie | Homepage : http : / / www.cer.ie / customer-care Email : energycustomers @ cer.ie |
eclr:11207 | láithreán Gréasáin : http : / / www.esb.ie / esbnetworks / en / home / index.jsp R-phost : esbnetworks @ esb.ie | Homepage : http : / / www.esb.ie / esbnetworks / en / home / index.jsp Email : esbnetworks @ esb.ie |
eclr:11208 | mura bhfaightear léamh faoi cheann 48 uair an chloig , eisítear bille measta . | if a reading is not received within 48 hours , an estimated bill is issued . |
eclr:11209 | má bhí an teach dínasctha ar feadh tréimhse níos lú ná 2 bhliain , beidh ort comhaontú soláthair baile a iarraidh ar do sholáthraí . | if the house has been disconnected for less than 2 years , you will need to apply to apply to your supplier for a domestic supply agreement . |
eclr:11210 | má bhí an teach dínasctha le breis is 2 bhliain beidh ort nasc nua a iarraidh ar ESB Networks . | if the house has been disconnected for more than 2 years you will have to apply to ESB Networks for a new connection . |
eclr:11211 | má bhí an teach dínasctha le breis is 6 mhí beidh ort seiceáil agus deimhniú a fháil don sreangra sular féidir é a athnascadh . | if the house has been disconnected for more than 6 months you will also have to get the wiring checked and certified before it can be reconnected . |
eclr:11212 | más teach nó árasán nua an ceann a bhfuil tú ag bogadh chuige , ba chóir duit teagmháil a dhéanamh le do sholáthraí leictreachais agus le ESB Networks mar a luadh thuas . | if the house or apartment to which you are moving is new , you should contact your electricty supplier and ESB Networks as mentioned above . |
eclr:11213 | má bhí duine ina chónaí roimhe sa teach nó san árasán a bhfuil tú ag bogadh chuige , ba chóir duit Léamh Méadar BSL a ghlacadh nuair a ghlacann tú freagracht as an áitreabh . | if the house or apartment to which you are moving was previously occupied , you should take an ESB Meter Reading when you take over responsibility for the premises . |
eclr:11214 | mura mbíonn tú in ann do ghearán a réiteach le do sholáthraí nó le ESB Networks is féidir leat do ghearán a thabhairt chuig an Rialtóir . | if you are unable to resolve your complaint with your supplier or with ESB Networks you can take your complaint to the Regulator . |
eclr:11215 | tá eolas maidir le cóid chleachtais ar fáil anseo . | information on codes pf practice is available here . |
eclr:11216 | tá eolas ar nósanna imeachta an Rialtóra maidir le gearáin a láimseáil ar fáil anseo . | information on the Regulator ' s complaints handling procedures is available here . |
eclr:11217 | i Samhain 2007 tháinig an Margadh Aonair Leictreachais i bhfeidhm agus bhí leictreachas mórdhíola i bPoblacht na hÉireann agus i dTuaisceart Éireann á thrádáil ar bhonn uile-oileánda . | in November 2007 a Single Electricity Market ( SEM ) came into effect with the trading of wholesale electricity in Ireland and Northern Ireland on an all-island basis . |
eclr:11218 | Réamhrá Is é an rialtóir do mhargaí leictreachais agus gáis nádúrtha in Éirinn ná an Coimisiún um Rialáil Fuinnimh ( CRF ) . | Introduction The regulator for the electricity and natural gas markets in Ireland is the Commission for Energy Regulation ( CER ) . |
eclr:11219 | bunaíodh é ar dtús in 1999 faoin Acht um Rialáil Leictreachais 1999 . | it was initially established in 1999 under the Electricity Regulation Act 1999 . |
eclr:11220 | bhí saoirse ansin ag custaiméirí ar mhórmhéid a úsáideann 4 uair an chloig gigeavata cumhachta nó níos mó a soláthraí leictreachais féin a roghnú . | larger customers using 4 gigawatt hours or more of power per year became free to choose their own electricity supplier . |
eclr:11221 | tá tuilleadh eolais ar fáil inár ndoiciméad maidir leis an rialtóir . | more information is available in our document on the regulator . |
eclr:11222 | tá tuilleadh eolais ar athrú fáil ar láithreán gréasáin an Rialtóra . | more information on switching is available on the Regulator ' s website . |
eclr:11223 | naisc nua / fiosrúcháin faoi voltas / méadrú , srl . : Teil : 1850 372 757 Teip ar an Soláthar / Éigeandálacha ( 24 uair a chloig ) Teil : 1850 372 999 | new connections / voltage queries / metering , etc . : Tel : 1850 372 757 Supply Failure / Emergencies ( 24 hour ) Tel : 1850 372 999 |
eclr:11224 | P.O. 11934 Bosca Baile Átha Cliath 24 Éire | P.O. Box 11934 Dublin 24 Ireland |
eclr:11225 | Bosca PO 841 Oifig Seachadta Cathrach Theas An Tóchar Corcaigh Éire | PO Box 841 South City Delivery Office Togher Cork Ireland |
eclr:11226 | maidir leis an léamh sin , is féidir é a fháil ach an méadar féin a léamh nó is féidir leis an gcustaiméir an léamh a chur isteach . | readings can be actual readings obtained by the meter reader or readings submitted by the customer . |
eclr:11227 | seirbhísí do dhaoine breacaosta agus do dhaoine le míchumais Ceanglaítear ar gach soláthraí seirbhíse do chustaiméirí baile foirmeacha cumarsáide neamhchaighdéanacha a thairiscint dá chustaiméirí . | services for older people and people with disabilities All suppliers of domestic customers are required to offer non-standard forms of communication to its customers . |
eclr:11228 | Ceanglaítear ar sholáthraithe a chinntiú freisin nach ngearrtar an tseirbhís ar chustaiméirí scothaosta le linn mhíonna an gheimhridh ( Samhain - Márta ) má bhíonn deacrachtaí acu billí a íoc . | suppliers are also required to ensure that elderly customers who are registered with them are not cut off in the winter months ( November - March ) if they run into payment difficulties . |
eclr:11229 | Ceanglaítear ar sholáthraithe raon roghanna a thairiscint do chustaiméirí maidir lena mbillí a íoc . | suppliers are required to offer a range of options to customers for paying their bills . |
eclr:11230 | cuirfidh leictreoir an tógálaí an soláthar leictreachais ar siúl i do theach / árasán . | the builder ' s electrician will switch on the electricity supply in your home . |
eclr:11231 | Rialálann sé na táillí a bhaineann leis na gréasáin tarchuradóireachta agus dáileacháin leictreachais freisin . | the Commission for Energy Regulation also regulates the charges associated with the electricity transmission and distribution networks . |
eclr:11232 | tá sraith treoirlínte ag an Roinn leis na daoine a bheidh incháilithe a chinneadh . | the Department has a set of guidelines to determine who is eligible . |
eclr:11233 | tá Cairt Chustaiméirí ESB Networks ar fáil anseo . | the ESB Networks Customer Charter is available here . |
eclr:11234 | cuirtear an t-eolas a thugann tú ar aghaidh chuig ESB Networks freisin ionas go mbíonn sé ar an eolas faoi do riachtanas nuair a dhéanann sé teagmháil leat nó nuair a thugann sé cuairt ort . | the information you supply is also passed on to ESB Networks so it is aware of your need when contacting or visiting you . |
eclr:11235 | osclaíodh an margadh leictreachais mhiondíola d ’ iomaitheoirí go hiomlán i mí Feabhra 2005 . | the retail electricity market opened fully to competition in February 2005 . |
eclr:11236 | is é an voltas caighdeánach leictreachais i bPoblacht na hÉireann ná 230V a.c. , ainmniúil , ag 50Hz , agus úsáidtear plugaí trí phionna IS411 ( BS 1363 ) . | the standard electricity voltage in Ireland is 230V a.c. , nominal , at 50Hz , with plugs being of the 3 pin IS411 ( BS 1363 ) type . |
eclr:11237 | ( córas Idirghníomhach Freagartha Gutha is ea é seo a bhíonn ar fáil 24 uair an chloig in aghaidh an lae ) . | ( this is an Interactive Voice Response System that is available 24 hours every day . ) |
eclr:11238 | faoin Acht um Sheirbhísí Uisce 2013 , is é an rialtóir le haghaidh seirbhísí uisce agus fuíolluisce poiblí . | under the Water Services Act 2013 , it is the regulator for public water and wastewater services . |
eclr:11239 | nuair is féidir , ba chóir duit an léamh seo a chomhaontú leis an sealbhóir atá ag imeacht agus comhaontú soláthair baile a iarraidh ar do sholáthraí . | where possible , you should agree this reading with the departing occupier and apply to your supplier for a domestic supply agreement . |
eclr:11240 | cé gur éirigh le hiomaíochas teacht chun cinn idir soláthraithe sa chuid den mhargadh a fhreastalaíonn ar chustaiméirí gnó , tá easpa iomaíochais ann i margadh na gcustaiméirí baile . | while competition between suppliers has developed successfully in the business end of the market , there has been a lack of competition in the domestic market . |
eclr:11241 | is féidir leat tuilleadh a fháil amach faoin bpróiseas le nasc nua a iarraidh ar láithreán gréasáin ESB Networks . | you can find out more about applying for a new connection on ESB Networks ' s website . |
eclr:11242 | is féidir leat tuilleadh a léamh faoin eolas a sholáthraítear ar bhillí anseo . | you can read more about the information supplied on bills here . |
eclr:11243 | Ceanglaítear ar do sholáthraí eolas caighdeánach a chur san áireamh le do bhille . | your supplier is required to include a standard set of information on your bill . |
eclr:11244 | beidh ort Comhaontú Soláthair Baile a iarraidh ar Sholáthar Custaiméirí BSL freisin . | you will also have to apply to an electricity supplier for a Domestic Supply Agreement . |
eclr:11245 | 4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in | 4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm |
eclr:11246 | Banc Ceannais na hÉireann Rialachán Airgeadais | Central Bank of Ireland Financial Regulation |
eclr:11247 | láithreán Gréasáin : http : / / www.centralbank.ie / regulation / Pages / home.aspx R-phost : enquiries @ centralbank.ie | Homepage : http : / / www.centralbank.ie / regulation / Pages / home.aspx Email : enquiries @ centralbank.ie |
eclr:11248 | láithreán Gréasáin : http : / / www.consumerhelp.ie / | Homepage : http : / / www.consumerhelp.ie / |
eclr:11249 | mura bhfuil tú sásta leis an gcaoi a ndéileáiltear le do ghearán , is féidir leat gearán níos foirmiúla a dhéanamh do bhainistíocht shinsearach ag an soláthróir sheirbhís airgeadais . | if you are not satisfied with how your complaint is dealt with , you can make a more formal complaint to senior management at the financial service provider . |
eclr:11250 | mura bhfuil tú sásta go fóill go bhfuil do ghearán á láimhseáil go cóir ag an ngnólacht , is féidir leat do ghearán a chur chuig an Ombudsman um Sheirbhísí Airgeadais . | if you are still not satisfied that your complaint is being dealt with fairly by the firm , you may take your complaint to the Financial Services Ombudsman . |
eclr:11251 | Réamhrá Tá Banc Ceannais na hÉireann freagrach as rialachán ghnólachtaí sheirbhís airgeadais in Éirinn . | Introduction The Central Bank of Ireland is responsible for the regulation of all financial services firms in Ireland . |
eclr:11252 | Cruthaigh an tAcht um Athchóiriú an Bhainc Cheannais 2010 , a thosaigh ar 1 Deireadh Fómhair 2010 , comhlacht aonair nua ar a dtugtar Banc Ceannais na hÉireann atá freagrach as baincéireacht cheannais agus rialachán airgeadais . | the Central Bank Reform Act 2010 , which commenced on 1 October 2010 , created a new single body called the Central Bank of Ireland which is responsible for both central banking and financial regulation . |
eclr:11253 | cuireann an Ghníomhaireacht Náisiúnta do Thomhaltóirí ( NCA ) eolas ar fáil do thomhaltóirí maidir leis na cearta agus ar na costais , rioscaí agus na buntáistí a bhaineann le táirgí airgeadais éagsúla . | the National Consumer Agency ( NCA ) provides information to consumers on their rights and on the costs , risks and benefits of different financial products . |
eclr:11254 | Coinníonn an NCA láithreán gréasáin airgeadais do thomhaltóirí . | the NCA maintains financial information on its website for consumers . |
eclr:11255 | céard a rialaíonn Banc Ceannais na hÉireann ? | what does the Central Bank of Ireland regulate ? |
eclr:11256 | cad is cód iompair ann ? | what is a code of conduct ? |
eclr:11257 | is féidir leat tuilleadh a léamh faoi ghearán a dhéanamh in ár gcáipéis : gearán a dhéanamh faoi sholáthróir sheirbhís airgeadais . | you can read more about making a complaint in our document : making a complaint about a financial service provider . |
eclr:11258 | 3ú Úrlár Teach Lincoln Plás Lincoln Baile Átha Cliath 2 Éire | 3rd Floor Lincoln House Lincoln Place Dublin 2 Ireland |
eclr:11259 | 4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in | 4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm |
eclr:11260 | bíonn eagraíochtaí a fhaigheann réiteach malartach ar dhíospóidí solúbtha agus déileálann siad le díospóidí ó thomhaltóirí agus ó ghnóthaí araon . | alternative dispute resolution organisations are flexible and deal with disputes from both consumers and businesses . |
eclr:11261 | dámhachtainí Is féidir leis an Ombudsman dámhachtainí a dhéanamh suas go dtí teorainneacha áirithe ( 250,000 euro ) . | awards The Ombudsman can make awards up to certain limits ( 250,000 euro ) . |
eclr:11262 | is féidir leis an mBiúró Iasachtóirí Morgáiste áirithe agus an VHI a fhiosrú freisin má dhéantar gearán ina gcoinne . | certain Mortgage Lenders and the VHI may also be investigated by the Bureau if there is a complaint made against them . |
eclr:11263 | ( ba chóir go mbeadh sonraí teagmhála ar fáil ón mbanc nó trí fhéachaint ar a suíomh gréasáin ) . . | ( contact details should be available from the bank or by looking at their website ) . |
eclr:11264 | is é do chúram féin iad na costais a bhaineann le gairmí a fhostú faoi na cúinsí seo . | costs associated with hiring a professional under these circumstances are your own responsibility . |
eclr:11265 | an Lárionad Eorpach do Thomhaltóirí ( ECC ) Cuireann an ECC seirbhís faisnéise agus comhairle saor in aisce ar fáil ar chearta tomhaltóirí faoi dhlí an AE . | European Consumer Centre ( ECC ) The ECC provides a free information and advice service on consumer rights under EU law . |
eclr:11266 | láithreán Gréasáin : http : / / www.consumerhelp.ie / | Homepage : http : / / www.consumerhelp.ie / |
eclr:11267 | láithreán Gréasáin : http : / / www.eccireland.ie / R-phost : info @ eccireland.ie | Homepage : http : / / www.eccireland.ie / Email : info @ eccireland.ie |
eclr:11268 | láithreán Gréasáin : http : / / www.financialombudsman.ie / R-phost : enquiries @ financialombudsman.ie | Homepage : http : / / www.financialombudsman.ie / Email : enquiries @ financialombudsman.ie |
eclr:11269 | cén chaoi a n-oibríonn réiteach malartach ar dhíospóidí ? | how does alternative dispute resolution work ? |
eclr:11270 | conas iarratas a dhéanamh Tá réimse eagraíochtaí agus gníomhaireachtaí ann atá in ann cabhrú leat do chearta a fhorfheidhmiú i gcúinsí ar leith . | how to apply There is a range of organisations and agencies that can help you to enforce your rights in specific circumstances . |
eclr:11271 | má tá tú míshásta go fóill , féadfaidh tú do ghearán a thabhairt chuig Biúró Ombudsman na Seirbhísí Airgeadais . | if you are still unsatisfied , you may take your complaint to the Financial Services Ombudsman ’ s Bureau . |
eclr:11272 | más gearán i gcoinne miondíoltóra nó soláthróir seirbhíse i mBallstát eile den AE é do ghearán is féidir le LET Éire comhairle a chur ar fáil duit maidir le do chearta a fhorfheidhmiú | if you live in Ireland and your complaint is against a retailer or service provider in another EU Member State the European Consumer Centre Ireland will be able to provide you with advice on enforcing your rights . |
eclr:11273 | sa mhullach air sin , tá an NCA freagrach as réimse fairsing dlíthe um chosaint tomhaltóirí a fhorfheidhmiú . | in addition , the NCA is responsible for the enforcement of a wide range of consumer protection laws . |
eclr:11274 | Information Is cuideachta í soláthraí seirbhíse airgeadais in Éirinn a phléann le coigilt airgid , le hárachas , le baincéireacht , le stocbhróicéireacht nó le seirbhís airgeadais éigin eile . | information A financial service provider in Ireland is a firm that deals with saving money , insurance , banking , stockbroking or other financial service . |
eclr:11275 | eolas Má bhíonn díospóid agat le comhlacht in Éirinn nó in aon áit eile san AE ba chóir duit ar an gcéad dul síos iarracht a dhéanamh an díospóid a réiteach go díreach leis an gcomhlacht . | information If you have a dispute with a company in Ireland or elsewhere in the EU you should attempt to solve the dispute in the first instance directly with the company . |
eclr:11276 | tá siad mar chuid den líonra atá ar fud an AE agus déanann an Ghníomhaireacht Náisiúnta do Thomhaltóirí agus an Coimisiún Eorpach iad a chomh-mhaoiniú . | it is part of an EU-wide network and is jointly financed by the National Consumer Agency and the European Commission . |
eclr:11277 | ionad Macra 1 Sráid na Faiche Baile Átha Cliath 7 Éire | Macro Centre 1 Green Street Dublin 7 Ireland |
eclr:11278 | tugtar eagraíochtaí Réiteach Malartach ar Dhíospóidí ar eagraíochtaí a sholáthraíonn bealaí malartacha chun díospóidí thromchúiseacha a réiteach . | organisations that provide alternative ways of resolving serious disputes are called Alternative Dispute Resolution organisations . |
eclr:11279 | is féidir leis na daoine ar tairgeadh seirbhísí dóibh nó a lorg soláthar seirbhíse ón institiúid airgeadais gearáin a thabhairt chuig an mBiúró freisin . | people who have been offered services or have sought the provision of service from the financial institution can also make complaints to the Bureau . |
eclr:11280 | Rataí Tá na seirbhísí ó Bhiúró Ombudsman na Seirbhísí Airgeadais saor in aisce . | rates Services from the Financial Services Ombudsman Bureau are free . |
eclr:11281 | is í aidhm na rialálaithe iomaíocht a chur chun cinn ach a chinntiú go mbeidh dóthain seirbhísí ar phraghsanna réasúnta ag tomhaltóirí soghonta . | Regulators aim to promote competition while ensuring vulnerable consumers have sufficient services at reasonable prices . |
eclr:11282 | Cuimhnigh nach nglacfaidh Ombudsman na Seirbhísí Airgeadais le cás ach amháin tar éis d ' ídiú mheicníocht na ngearán foirmiúil de chuid na hinstitiúide airgeadais . | remember , the Financial Services Ombudsman will only take on a case after the formal complaints mechanism of the financial institution has been exhausted . |
eclr:11283 | ó 7 Feabhra 2013 , ní féidir leis gearáin a shaothrú i gcoinne Chorparáid na hÉireann um Réiteach Bainc ( IBRC ) gan toiliú na hArd-Chúirte . | Since 7 February 2013 , it cannot pursue complaints against the Irish Bank Resolution Corporation ( IBRC ) without the consent of the High Court . |
eclr:11284 | go bunúsach , tá ceithre phríomhchineál eagraíochta ann a fhaigheann Réiteach Malartach ar Dhíospóidí . | some organisations have a number of functions in addition to dealing with consumer complaints . |
eclr:11285 | Forfheidhmíonn roinnt comhlachtaí gairmiúla agus cumainn thrádála , ar nós an Údarás um Chaighdeáin Fhóghraíochta in Éirinn cóid chleachtais . | some professional bodies and trade associations , such as the Advertising Standards Association for Ireland have codes of practice that they enforce . |
eclr:11286 | Chuaigh an Biúró i mbun oibre den chéad uair ar 1 Aibreán 2005 . | the Bureau commenced it ' s work on 1 April 2005 . |
eclr:11287 | is í an Chomhairle a fhorordaíonn teorainneacha um méid na dámhachtainí ar féidir a bhronnadh . | the Council also prescribes limits on the amount of awards that can be granted . |
eclr:11288 | tá ceangail dlí ag cinneadh an eadránaí agus rialaíonn dlíthe an próiseas ( Acht Eadrána 2010 ) . | the decision of the arbitrator is legally binding and the process is governed by law ( Arbitration Act 2010 ) . |
eclr:11289 | féadfaidh an ECC cabhrú chun díospóidí trasteorann a réiteach i dtaca le hearraí agus seirbhísí chomh maith . | the ECC can also help solve cross-border disputes regarding goods and services . |
eclr:11290 | ón 1 Aibreán 2005 is feidir leis an Ombudsman um Sheirbhísí Airgeadais fiosrú a dhéanamh má tá tú míshásta le le hinstitiúid airgeadais . | the Financial Ombudsman Service will help you with complaints about financial institutions or insurance companies and pensions companies have their own ombudsman . |
eclr:11291 | bunaíodh Biúró Ombudsman na Seirbhísí Airgeadais faoin Acht um Údarás an Bhainc Cheannais agus na Seirbhísí Airgeadais 2004 . | the Financial Services Ombudsman Bureau was established under the Central Bank and Financial Services Authority Ireland Act 2004 . |
eclr:11292 | comhairle Ombudsman na Seirbhísí Airgeadais Oibríonn an tOmbudsman faoi Rialacháin a rinne Comhairle Ombudsman na Seirbhísí Airgeadais le ceadú roimhré an Aire Airgeadais . | the Financial Services Ombudsman Council The Ombudsman works under Regulations made by the Financial Services Ombudsman Council with the prior approval of the Minister for Finance . |
eclr:11293 | tá Ombudsman na Seirbhísí Airgeadais tar éis treoir a fhorbairt do ghearánaithe anseo . | the Financial Services Ombudsman has developed a guide for complainants here . |
eclr:11294 | is oifigeach neamhspleách é Ombudsman na Seirbhísí Airgeadais arb é a shainchúram ná chun gearáin neamhréitithe na dtomhaltóirí i leith soláthraithe airgeadais a fhiosrú , a idirghabháil agus a bhreithniú . | the Financial Services Ombudsman is an independent officer whose remit is to investigate , mediate and adjudicate unresolved complaints of customers about financial service providers . |
eclr:11295 | Glacfaidh Biúró Ombudsman na Seirbhísí Airgeadais le gearáin ó ghnólachtaí beaga freisin ( .i. comhlachtaí le láimhdeachas bliantúil níos lú ná 3,000,000 euro ) . | the Financial Services Ombudsman ’ s Bureau will also receive complaints from small businesses ( i.e. companies with an annual turnover of less than 3,000,000 euro ) . |
eclr:11296 | Oifig neamhspleách iad an Ghníomhaireacht Náisiúnta do Thomhaltóirí ( NCA ) , a bunaíodh ar bhonn reachtúil i mBealtaine 2007 , atá freagrach as comhairle agus faisnéis a chur ar fáil do thomhaltóirí . | the National Consumer Agency ( NCA ) , is an independent office , established on a statutory basis in May 2007 , with responsiblity for providing advice and information to consumers . |
eclr:11297 | níl sé d ’ fheidhm ag an NCA chun sásamh a bhaint amach duit , ach corruair , má ghearrtar fíneáil ar thrádálaí , d ’ fhéadfaí an fhíneáil a bhronnadh ort . | the NCA does not have a role in obtaining redress for you but sometimes , if a trader is fined , the fine may be awarded to you . |
eclr:11298 | déanann an NCA monatóireacht ar an Acht um Dhíol Earraí agus Soláthar Seirbhísí , 1980 agus féadfaidh siad trádálaithe a ionchúiseamh mar gheall ar shárú an dlí . | the NCA monitors the Sale of Goods and Supply of Services Act , 1980 and may prosecute traders for breaches of the law . |
eclr:11299 | tá scéimeanna an Ombudsman do na hInstitiúidí Creidmheasa agus Ombudsman Árachais na hÉireann mar chuid de Bhiúró Ombudsman na Seirbhísí Airgeadais anois . | the Ombudsman for the Credit Institutions and the Insurance Ombudsman of Ireland schemes are now part of the Financial Services Ombudsman Bureau . |
eclr:11300 | féadfaidh an díoltóir , ansin , dul sa tóir ar an déantúsóir , ach is ábhar é sin a bheidh idir an díoltóir agus an déantúsóir . | the seller may then pursue the manufacturer but that is a matter between the seller and the manufacturer . |
eclr:11301 | bíonn siad neamhchlaonta agus cuireann siad gach faisnéis faoin eagraíocht ar fáil go fonnmhar do thomhaltóirí . | they are impartial and make all information about the organisation readily available to consumers . |
eclr:11302 | Cineálacha réiteach malartach ar dhíospóidí Tá dhá chineál réiteach malartach ar dhíospóidí . | types of alternative dispute resolution There are two types of alternative dispute resolution , mediation and arbitration . |
eclr:11303 | céard í eagraíocht réiteach mhalartach ar dhiospóidí ? | what is an alternative dispute resolution organisation ? |
eclr:11304 | is féidir leat tuilleadh a léamh faoi Ombudsman Pinsean na hÉireann anseo . | you can read more about Ireland ' s Pensions Ombudsman here . |
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