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Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.921312
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9213117835649054
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.741382
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7413824586898443
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.935534
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9355342182718682
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.883307
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8833072567780398
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.831702
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8317022737393243
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.875265
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8752647264321758
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.863099
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8630991021538442
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.721633
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.7216332474490442
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.772398
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7723983991671246
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.70305
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7030495591988981
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.79839
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.7983904245191572
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.713809
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.7138088060673143
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.995926
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.9959264660826628
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.865324
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8653244949296344
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.871706
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.8717060868016838
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.849539
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.8495387557045504
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.706886
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7068861749182705
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.957825
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.957824666416878
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.81532
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.8153201788473888
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.705925
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7059254523992248
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.945563
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.945562530344347
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.845833
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8458331654287439
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.971191
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9711906878286451
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.722637
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7226374875122494
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.90533
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9053295145492616
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.814943
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8149427442311062
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.728029
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.7280290544404122
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.726156
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.726155954713594
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.927929
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9279293099861096
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.722145
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.722145062031074
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.946268
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.946268057534048
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.897837
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8978371966292298
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.731881
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.7318806168556677
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.922843
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.922842962227618
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.906208
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.9062079320703518
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.991697
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9916967682136972
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.943628
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.943627781545488
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.879706
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8797058858933049
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.752065
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7520650797865337
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.955714
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9557137922725364
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.703302
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7033015844682393
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.996171
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9961710042341708
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.733427
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.7334272095649792
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.902908
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9029077766178912
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.777361
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7773605871725217
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.702713
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7027132690704827
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.799811
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.7998112896288342
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.778238
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7782381192589084
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.862764
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.8627639004274011
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.869527
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.8695270221776538
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.822699
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.8226992156993038
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.82142
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8214195835215435
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.991756
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9917555256001492
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.952878
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9528780774267924
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.999243
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9992425810098664
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.879942
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8799422760844205
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.763965
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7639653389234988
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.809884
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.809884497620881
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.907383
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.9073829226103154
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.741944
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7419441526089453
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.780638
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7806379379112883
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.909941
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9099412608422744
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.711137
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7111373695491426
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.925073
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9250733998995848
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.948037
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.9480372879984232
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.840557
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8405570967980242
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.855808
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.8558076177407343
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.804412
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.804412140829851
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.894423
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.894422636413788
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.967424
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.9674243021411112
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.811214
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.8112140790373927
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.825458
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8254582158046893
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.805595
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8055950712874929
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.896763
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8967632761281171
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.76642
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7664196827838008
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.850482
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.8504815378009081
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.966882
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9668816153882646
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.89077
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8907697929053263
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.825784
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8257837272646302
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.730085
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7300853176658137
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.884986
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8849864072194245
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.970971
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9709714169507512
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.987069
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.987068818746283
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.743503
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7435034866141329
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.929301
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9293011966117828
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.822183
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8221831071901374
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.743348
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7433479887156651
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.948201
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.9482007704364626
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.879118
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8791179977614141
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.945059
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.9450588432817534
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.843053
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.8430532906907922
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.739783
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.7397827392988793
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.874173
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8741733717595708
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.933211
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9332111545568286
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.98577
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.9857703021848409
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.819797
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.8197974894503347
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.762672
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.762671620240477
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.86121
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8612101731332651
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.834838
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.834837522630805
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.977285
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.9772852716487794