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To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.722441
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.7224405384553382
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.77895
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7789502875802385
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.775159
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7751587453439501
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.987312
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.98731190206885
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.859148
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.8591481183846812
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.909194
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9091944445354012
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.96997
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.9699704409796976
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.955732
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9557323252372764
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.826312
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.8263121442399846
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.992338
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.9923378087303772
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.88339
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8833901547411184
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.873866
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8738658421130052
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.911214
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9112141285417644
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.999
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9990001214916576
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.789617
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.7896173709998968
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.801502
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8015023830454797
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.862973
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.8629725589134858
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.770664
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7706641480923195
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.760602
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.7606020621010433
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.923765
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.923764976748019
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.709168
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7091681581926007
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.922576
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.9225759118987812
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.945967
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9459668477694384
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.90867
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9086695719636892
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.976964
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9769635655978424
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.748911
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7489112525004613
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.866416
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8664162573624496
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.755192
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7551920354724561
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.716142
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7161416927189689
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.755349
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7553494666528187
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.829103
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8291025496564728
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.915469
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9154690949458272
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.761289
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7612894778972833
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.958366
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9583660062426796
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.954587
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9545865143615976
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.921877
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.9218765339139476
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.737927
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.7379271243189041
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.802686
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8026859310763736
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.977103
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9771027942566176
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.704672
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7046717875287363
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.92486
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9248603902572592
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.977634
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9776341898497184
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.998511
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9985107057343054
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.90515
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9051496343809008
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.828168
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.828168420090508
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.945758
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.9457583556363024
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.735885
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7358845028852027
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.941164
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9411636756076374
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.992901
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9929011787794156
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.963298
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.963298279227248
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.848335
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.8483345543183679
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.772362
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7723618609446916
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.762011
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7620106854818316
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.909873
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9098733001991188
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.874425
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8744253471432849
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.924602
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.924601526037556
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.955118
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9551183649179616
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.758432
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7584317172203453
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.869254
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8692540870795336
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.793729
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7937287859713457
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.91603
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.916029721398126
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.945697
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9456972124419808
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.951794
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.9517938630951692
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.814979
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8149790821531552
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.807447
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.8074469532426436
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.735564
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7355641939284863
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.99787
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.997870169052274
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.828169
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.8281686553804951
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.780893
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.7808934120108132
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.933696
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9336961807421708
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.704188
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.7041881798585428
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.77941
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7794104802372299
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.83403
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8340304935010001
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.838065
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.838064730950637
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.887467
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.887466812461593
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.873622
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8736221026724265
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.847494
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.8474937028175711
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.96449
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.964490265159316
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.733015
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7330154033844491
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.909189
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9091885506188768
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.711452
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.7114520107565794
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.811641
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8116410077397517
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.741585
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7415845576665505
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.705549
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7055486694960053
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.711054
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.711053834236114
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.782924
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7829241905389663
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.90845
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.9084500286320653
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.87383
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.8738297508466335
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.940705
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9407052937368456
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.918022
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9180216422595088
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.952723
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9527233065281628
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.989381
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.98938113490424
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.908947
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9089469002581904
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.797377
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7973767800160466
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.927575
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.9275747474842172
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.905563
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9055634210881348
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.700196
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7001959072683536
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.834505
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.8345051477440004
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.798405
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7984045562811216
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.969604
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.9696038464667838