user_query
stringclasses 23
values | bot_response
stringclasses 23
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stringclasses 2
values | confidence_score
float64 0.7
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---|---|---|---|---|
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.703362 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7033621809452713 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.767464 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7674643237079521 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.979871 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.979871014295258 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.819682 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8196818365221925 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.991353 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.991352719556049 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.850258 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8502582582407198 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.749649 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7496491923775409 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.765941 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7659409450877851 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.861728 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8617276009375507 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.945488 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.945487851608126 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.765912 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7659118208319984 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.808691 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.808691151175919 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.911514 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9115143135004504 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.808316 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8083161744869307 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.925848 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9258478650591468 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.916111 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9161105580985184 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.880457 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8804572585019227 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.900011 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9000111527287658 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.873218 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8732175646008938 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.767456 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7674563040112481 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.756507 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7565069981163872 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.941082 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9410816299958444 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.945424 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9454241003557864 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.815652 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8156515356389342 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.975824 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9758243284848124 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.944213 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9442134867385706 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.951175 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9511747383288234 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.732086 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7320856135384621 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.888482 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.888481521119726 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.884516 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8845160004067338 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.928853 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.928853121580424 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.741175 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7411750269896894 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.80015 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8001496312279122 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.750984 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7509836676117904 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.857211 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8572112969284704 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.840757 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.840756923488621 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.765803 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7658033372824663 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.798571 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7985705486245489 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.846074 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8460741368452586 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.830404 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8304040919914075 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.842118 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8421178940001399 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.787448 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7874478803601387 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.966512 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9665117102640473 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.770032 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7700324398170519 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.854628 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.854628235711159 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.955761 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9557606631782982 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.993859 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9938594434143946 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.964393 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9643934539674528 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.754103 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7541028484030843 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.834115 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8341151044176964 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.891545 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8915445461480513 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.965332 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9653323039709736 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.739305 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7393048756353696 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.914041 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9140407428173049 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.955354 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9553535206830596 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.72666 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7266600337120415 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.932078 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.932078134262832 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.835259 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8352590118105876 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.851999 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8519986786132909 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.902588 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9025879174420464 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.7742 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7742003859904539 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.96461 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9646101628464658 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.924025 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.924025034775544 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.844246 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8442458946503644 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.818956 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8189555940033595 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.767452 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7674517275436324 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.772344 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7723436486713291 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.755481 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7554805242242539 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.871536 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8715357085380944 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.751361 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.751361418935326 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.839612 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8396120785764624 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.774458 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7744576058020384 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.88884 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8888398864910478 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.882062 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8820618766297007 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.735724 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7357239872996125 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.702706 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7027062943273102 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.783104 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7831041777127432 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.767803 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7678031193592081 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.937714 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.937714326801424 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.979499 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9794991898830564 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.956531 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9565313815864896 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.916042 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9160418798551088 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.971615 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.971615212611198 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.842814 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8428144803515684 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.836496 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.836496024438603 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.803809 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8038092981449239 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.929027 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.929026822383936 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.788524 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7885238318694158 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.76683 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7668297721538498 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.882724 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8827238581108587 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.942501 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9425011235262576 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.837456 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8374558277458282 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.993019 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9930188027925608 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.804199 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8041994345524295 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.891083 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8910826599993692 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.920467 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9204668990015296 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.964043 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9640425489459364 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.882087 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8820872996464453 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.944012 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9440118941968456 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.919916 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9199160613561936 |
Subsets and Splits