user_query
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stringclasses 2
values | confidence_score
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---|---|---|---|---|
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.79399 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7939900247075811 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.834316 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8343157156433102 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.782831 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7828307642097976 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.979245 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9792451780417596 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.950843 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.950843282895253 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.943476 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9434757847344866 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.763375 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7633749514477368 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.724402 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.724401774312472 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.92948 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9294804430629264 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.948718 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9487184462024404 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.798952 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7989524705774969 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.777941 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7779408071370302 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.764894 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7648938809855567 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.906661 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9066610113936656 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.876385 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8763851450257194 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.801118 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8011182965318492 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.701884 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7018838123296052 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.941543 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9415430769796076 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.954329 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9543286443003632 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.917344 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9173436316863808 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.825837 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8258374638432022 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.875997 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8759973280014699 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.93646 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9364599014733984 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.879848 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.879848399120323 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.903448 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9034480000428532 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.713162 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7131622194834554 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.746416 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.746415644451867 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.868361 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8683605692648434 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.934783 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.934782979849085 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.826763 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8267627317390455 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.900027 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9000273274394351 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.7083 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7082995720557903 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.77173 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7717301303501963 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.998814 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.998813943602349 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.85134 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8513403858580693 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.789939 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7899388949928547 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.739749 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7397493365055791 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.700148 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7001477544053619 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.8493 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8493004798165422 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.908155 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9081548320674804 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.868154 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8681538340191173 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.757581 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7575808894885955 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.784801 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7848010119380018 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.85057 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8505701702499988 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.870326 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8703256489972707 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.949599 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.949598750964052 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.988921 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.988921089071182 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.737646 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7376460289136251 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.848786 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8487855620806835 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.814577 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8145769939936456 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.944399 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.94439865734499 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.993051 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9930509790728445 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.739987 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7399874582479019 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.9265 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9265003130987342 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.716919 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.716919302201209 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.78542 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7854195516096556 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.991333 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9913329232435084 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.907146 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9071460511010068 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.928398 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9283982837166058 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.964332 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9643322033671156 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.991324 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9913239255002052 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.82919 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8291898524793601 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.745904 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7459044588748939 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.710487 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7104868305998263 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.788502 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7885024692553648 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.994536 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.994536396450682 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.907914 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9079140742326128 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.899295 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8992952241263472 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.749579 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7495786815540889 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.799553 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7995531158230909 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.946061 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9460609270308714 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.803501 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8035010318289323 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.758306 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7583062141749606 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.817399 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8173994645268209 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.740046 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7400459244460237 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.873933 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8739325926989181 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.808679 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8086789498242735 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.988644 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.988644275401012 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.837955 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8379550335507142 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.817199 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8171989814571599 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.895143 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8951432126665388 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.721805 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7218049203149046 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.786517 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7865165892586332 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.830311 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8303105768431045 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.775833 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7758327784053985 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.979931 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9799308403481084 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.769164 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7691640695247003 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.850352 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8503515244017293 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.786922 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7869217391794943 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.728015 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.728015047514154 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.717598 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7175983962212031 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.826308 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8263079557896422 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.7492 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7492001034945134 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.956642 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9566415825895624 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.899662 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8996623960885345 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.84032 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.840320124155756 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.804339 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8043388613498113 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.735766 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7357661138448839 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.898987 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.898987371229967 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.782191 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7821913587337616 |
Subsets and Splits