user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
1
| text
stringlengths 190
327
|
---|---|---|---|---|
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.784088 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7840881260391614 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.713066 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7130660955641794 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.834226 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8342255739320803 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.814617 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8146167130949167 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.754634 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7546342156689999 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.726958 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7269579832485538 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.941712 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9417124588778634 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.972209 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9722087323106644 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.740589 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.740588621251589 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.75453 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7545300802498107 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.993693 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9936927268554512 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.754764 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7547642096177544 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.831029 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8310286832482535 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.838817 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8388166721578908 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.912588 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9125882262414152 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.88771 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8877099836817203 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.925048 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9250478277648244 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.755716 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7557164290667564 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.737935 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7379350139556966 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.893594 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8935938742149507 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.724181 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.724181158489489 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.803495 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8034946326987839 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.740022 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7400218059148269 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.787357 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.787357451677076 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.873362 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8733616592499734 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.997571 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9975706699119944 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.83729 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8372900020487842 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.75163 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7516302242706201 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.756852 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7568523451289353 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.807135 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8071349385637312 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.908984 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9089840627488418 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.973284 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9732839010501636 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.731632 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7316321837753621 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.809151 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8091513379022657 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.963394 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9633943026112448 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.993797 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.993796637474512 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.751392 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7513922825417895 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.844902 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8449015371136426 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.90288 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9028801350087492 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.750014 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7500142175080459 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.7194 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7193997587261051 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.710784 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7107836776407254 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.738708 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7387080400666842 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.846025 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8460252184181873 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.819345 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8193452210840512 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.764759 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7647585673013145 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.820251 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8202509547099948 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.858297 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8582968081825313 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.864791 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.86479064511802 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.957793 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9577928693516192 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.988464 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9884644966706008 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.798282 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.798282049134572 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.989462 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9894623742832632 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.92793 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9279295084767596 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.755379 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7553790987055559 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.823137 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8231374758273046 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.886019 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.886018690555408 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.998871 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9988708449613414 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.921571 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9215710666439564 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.908603 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9086032965602736 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.900019 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9000187417080132 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.703381 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.703380694498098 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.868064 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8680642536221574 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.728781 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7287805607861522 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.908973 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9089728424080185 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.713246 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7132459280933748 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.916072 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9160717947372888 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.77325 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7732497885814961 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.733456 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7334556176457465 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.982505 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9825053392695896 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.970763 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9707626254393114 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.796973 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7969728119012156 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.868554 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8685542080358282 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.751971 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7519708100437569 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.957272 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9572722346745192 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.709084 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7090835962192864 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.931468 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9314679989228412 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.902788 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9027880126904098 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.967981 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9679809380388272 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.983008 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9830078041248488 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.89318 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8931795917183151 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.861095 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8610954342545518 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.996401 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.996400936267296 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.833294 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8332943634568177 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.882335 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8823353770395995 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.982075 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.982074669364336 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.96552 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9655204246618364 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.822271 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8222713513047415 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.942544 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9425441340514316 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.951056 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9510561786509012 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.823835 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8238347305445728 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.847243 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8472433562804542 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.761486 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.761485875270221 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.707246 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7072456967100946 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.974836 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9748357897903308 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.760998 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7609979110887055 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.833503 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8335028671883669 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.700476 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7004760047465577 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.756248 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7562481631445576 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.954083 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9540834449025698 |
Subsets and Splits