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To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.941808
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.9418079152323268
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.79637
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7963704742904317
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.871818
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.8718181729207154
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.941092
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9410917667149352
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.893163
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.893163425502099
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.703179
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.7031790746836173
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.912243
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9122433918922088
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.738741
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7387414414166344
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.97806
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9780603998484736
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.852347
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8523474600916647
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.895737
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.8957371683235119
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.979418
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.9794175060087577
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.736632
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7366323723939793
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.858117
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.85811704285285
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.913938
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.9139380412435444
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.886577
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8865772590763202
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.715634
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.715633668866054
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.996413
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9964125746912996
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.70176
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.701760427441581
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.71002
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7100201442994958
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.860635
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.860635131986819
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.893848
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8938480034592694
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.887353
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.8873530585187245
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.911639
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.9116386575294256
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.997251
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9972507546561044
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.746704
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.7467035910312911
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.871495
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.8714952282316493
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.842371
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8423714093499438
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.797597
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7975968165778343
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.992718
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.9927178093233924
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.948812
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.948811952405508
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.861318
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8613182457073454
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.971666
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9716660572178416
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.985972
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.985971676024508
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.891639
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.8916389106432505
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.854856
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8548564251332249
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.744202
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7442017457868696
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.80267
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.8026700398979434
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.801134
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.8011339141480711
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.925894
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9258940185317416
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.77359
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.773590339034567
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.738466
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7384661777277932
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.721201
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7212005417931173
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.728312
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.7283117336373052
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.968721
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9687206205780072
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.895401
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8954006044829752
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.772299
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7722992825023088
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.85104
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8510401251211177
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.735751
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7357505793277099
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.97844
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.9784397252646944
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.799976
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.7999757904797389
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.814232
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.8142319786821522
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.977828
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.977828382177352
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.909253
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9092528959006162
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.897472
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8974717957347002
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.878764
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.878763524100376
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.903008
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9030078224540496
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.729029
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.729029453583506
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.953311
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9533105229220042
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.888512
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8885115408569997
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.791516
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7915157234299329
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.966983
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.9669831726118036
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.96061
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9606099082042692
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.831119
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.8311189423587091
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.713262
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.7132617865575762
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.719074
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7190736280131796
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.912482
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.912481772673692
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.842001
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8420011905543079
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.758058
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.75805780397251
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.835336
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8353363076427293
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.925757
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9257574866068508
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.837775
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8377745157169286
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.763804
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7638040606003975
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.991618
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9916179518935514
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.92453
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.9245296981537222
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.795829
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.7958286078342788
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.992363
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9923632781403512
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.917587
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9175871592065976
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.861437
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.8614368562028484
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.845717
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8457174187261938
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.908937
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9089368857431888
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.736654
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7366542861731098
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.824286
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8242859861692202
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.965199
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9651989704873704
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.849762
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8497618290130835
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.944648
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9446475302635507
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.901177
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.9011770794521908
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.870586
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.8705857929536512
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.869272
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8692715741848807
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.978042
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.9780418850575447
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.861565
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8615651942098994
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.771247
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.771247375945867
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.810044
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8100436715513082
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.968841
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9688412620832614
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.90755
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9075503718212709
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.968731
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.968731022314106
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.914673
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.91467327975392
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.931215
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9312148700347956
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.84657
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.846570227586324
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.722125
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7221253641307932