user_query
stringclasses
23 values
bot_response
stringclasses
23 values
resolution_category
stringclasses
2 values
confidence_score
float64
0.7
1
text
stringlengths
190
327
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.808054
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8080537795369358
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.732913
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7329134406178764
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.798054
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.7980541357404192
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.789054
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7890541744310806
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.708904
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.708904389772587
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.999882
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9998817587318792
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.872101
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.87210087936148
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.77202
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7720204931594179
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.774709
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.774708523446586
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.869294
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8692939151697548
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.831675
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.8316750651521368
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.76013
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7601303277066835
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.820097
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.8200965021440444
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.918211
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.918211040667903
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.817713
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8177134158584227
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.946179
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.946178517602571
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.849285
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8492848893106066
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.981243
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9812432158017016
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.890055
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8900553235902188
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.776224
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.7762244677187929
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.713132
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7131323248213983
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.724329
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.7243293615866209
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.925057
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.925056767488792
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.982512
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.982511974448662
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.730225
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7302246280774025
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.831912
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8319116713119558
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.830802
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.8308018115426221
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.936602
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.936601593779252
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.7067
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7067004344351666
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.868896
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.8688960791956619
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.772515
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.7725147426608443
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.80419
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8041897153047348
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.974558
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9745584773383827
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.729757
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7297573186248743
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.84035
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.840350464125483
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.871974
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.8719738697010869
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.841818
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8418176124130523
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.73496
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7349598481898162
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.858533
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8585328581849804
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.779278
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.7792781967734606
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.721066
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7210663138856739
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.824546
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8245461500027175
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.732582
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.7325824582116777
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.793745
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.793744868982954
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.889739
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.8897393130782747
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.847965
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8479648497691612
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.983659
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.983659039362506
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.928118
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9281180932543334
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.736064
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.7360637501834796
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.743662
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.7436622360849876
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.75286
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.7528596515908459
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.872214
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.872214278557669
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.905883
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.905882738236694
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.883724
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.8837239000442314
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.981202
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.9812019260203784
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.999851
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9998505852431304
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.730043
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7300426760333738
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.997134
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.9971341295077564
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.801259
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.8012594615900764
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.732727
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7327267018604057
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.805741
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8057405356838416
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.772903
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7729026613695622
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.748032
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7480321418236098
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.958342
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9583423621901184
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.723272
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.7232721415691775
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.742865
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7428654817693026
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.844701
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8447013839983863
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.792288
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.7922884095132979
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.859745
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.85974530752741
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.932849
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.9328485063332695
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.904953
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9049525089978696
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.920382
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.9203815232879544
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.831119
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8311189991003751
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.793679
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7936789586323805
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.772793
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.7727930323250758
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.973076
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9730755401453904
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.981856
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9818555161298138
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.982455
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.982454957903574
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.768219
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7682185228390626
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.909356
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9093558352365662
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.778224
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7782238744825928
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.981077
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.9810768636582552
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.738301
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.7383005355258109
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.833669
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8336686437168459
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.745761
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.7457607009727991
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.885876
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8858762172454694
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.854184
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.8541835942269121
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.784898
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7848984812687774
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.774069
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7740693523492291
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.873281
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8732805243103838
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.882046
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8820464308660431
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.89038
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.8903803862993065
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.893429
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8934288763443552
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.974143
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.9741430126800584
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.807622
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.8076215373763862
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.918131
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9181312865909692
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.974483
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9744829518362248
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.782455
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7824546669818443
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.807337
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8073368001449406
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.736508
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.7365083891375633